BreakFree Imperial Surf Surfers Paradise 3 stars

Customer review rating (ALL Rating) 4.2/5 430 reviews

BreakFree Imperial Surf Surfers Paradise - Image 1
BreakFree Imperial Surf Surfers Paradise - Image 2
BreakFree Imperial Surf Surfers Paradise - Image 3
BreakFree Imperial Surf Surfers Paradise - Image 4
80 The Esplanade, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • Our onsite facilities include a heated indoor pool, outdoor pool, sauna, and tennis courts.

  • Short walking distance to Cavill Mall, where you'll find a variety of shopping & dining venues

  • Escape from the hustle in your spacious self-contained apartments with stunning ocean views

  • Experience the ultimate thrill at one of the amazing theme parks (transfers available)

  • Our perfect position makes catching public transport very accessible

Our accommodation(s)

Book this hotel
Room 1

Room

1 Bedroom Ground Floor

Photo out of - 1 Bedroom Ground Floor

Spacious ground-floor apartment partially renovated and has a private balcony with limited view. Features a fully equipped kitchen, separate laundry, queen bedroom, and 2 rollaway beds, accommodating up to 4 guests.

Max. number of persons
4
Area
From 100 m² / 1076 sq ft

Bedding

Queen size bed(s) x1

  • 4 pers. max
  • 100 m² / 1076 sq ft
  • Bedding 1 x Queen size bed(s)
See availabilities

Apartment

2 Bedroom

Photo out of - 2 Bedroom

Enjoy a family beach holiday or short break away with friends in this 2 Bedroom Ocean Apartment with large balcony boasting ocean and city views. There is a full kitchen, TV and spacious living area, as well as laundry facilities.

  • Views:

    City View or Mountain view or Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 100 m² / 1076 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Gas hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your roomAdditional charge

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Vacuum cleaner

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Apartment

2 Bedroom Deluxe

Photo out of - 2 Bedroom Deluxe

Enjoy the views from your large balcony in this refurbished 2 Bedroom Deluxe apartment with a renovated kitchen and bathroom. Rooms are self contained with a TV, fully equipped kitchen and laundry. Air-conditioning in living rooms only.

  • Views:

    City View or Mountain view or Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 100 m² / 1076 sq ft

Bedding

Single bed(s) x2

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Gas hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your roomAdditional charge

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Vacuum cleaner

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Apartment

2 Bedroom Sub Penthouse

Photo out of - 2 Bedroom Sub Penthouse

For unparalleled ocean views, the 2 Bedroom Sub Penthouse is located above the 30th floor of the resort. Featuring a full kitchen, dining area, living area with Foxtel TV, laundry facilities and large balcony where you can enjoy amazing ocean views.

  • Views:

    Mountain view or Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 110 m² / 1184 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Gas hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your roomAdditional charge

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Vacuum cleaner

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

BreakFree Imperial Surf Surfers Paradise

80 The Esplanade
4217 SURFERS PARADISE
Australia

GPS:-27.996665, 153.430021

Telephone
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • OOL Additional charge
  • GOLD COAST AIRPORT Additional charge

In hotel

Hotel informations

  • 31 rooms
  • 31 non-smoking rooms
  • 41 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Lounge

  • Waiting area or lounge

Wi-Fi

  • WiFi in the communal areas
  • WiFi at the hotel Additional charge

Air conditioning

  • Air Conditioning

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

Snack and beverage machine

  • Snack and beverage machine

Family

Services for children

  • Tourist guide for families

Well-being

OUTDOOR POOL

  • Outside
  • On site

INDOOR POOL

  • Covered
  • On site

Sports and leisure

Tennis

  • Nearby
  • On site
  • Indoor parking
  • Private
  • Max Limited Height: 1.89 m / 6.23 ft

Services & equipment

  • Stairs

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

2 pools

Photo out of - Pool

Take a dip in the resorts indoor and outdoor heated pools.

OUTDOOR POOL

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Location

  • On site
  • 0 m / 0 mi

Pool features

  • Outdoor pool
  • Heated Pool
  • Chlorure treatment

At your disposal

  • Children Pool
  • Shower

Dimension

  • Pool Depth Min: 1 m / 3.27 ft
  • Pool Depth Max: 1.5 m / 4.92 ft
  • Pool Size Min: 7 m / 22.96 ft
  • Pool Size Max: 11 m / 36.09 ft

INDOOR POOL

The Indoor Pool is closed for emergency repairs. Outdoor pool and Spa remain open. There is no open date at this stage.

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Location

  • On site
  • 0 m / 0 mi

Pool features

  • Indoor pool
  • Heated Pool
  • Chlorure treatment

At your disposal

  • Shower

Access & Security

  • Staff trained in first aid

Dimension

  • Pool Depth Min: 1 m / 3.27 ft
  • Pool Depth Max: 1.39 m / 4.59 ft
  • Pool Size Min: 3 m / 9.84 ft
  • Pool Size Max: 7 m / 22.96 ft

Take a dip in the resorts indoor and outdoor heated pools.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  430 reviews

Customer review rating 5.0/5

Nicholas G. Couples - Confirmed reviews ALL

We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

Customer review rating 4.0/5

Louise D. Families - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicki Blackley

Customer review rating 5.0/5

Christina S. Families - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicki Blackley

Customer review rating 5.0/5

Tammy E. Families - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicki Blackley

Customer review rating 4.5/5

Lisa M. Families - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicki Blackley

We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

Customer review rating 4.0/5

Louise D. Families - Confirmed reviews ALL

Suited to accommodate all my family in 2 rooms

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicki Blackley

Customer review rating 5.0/5

Christina S. Families - Confirmed reviews ALL

Imperial surf was amazing, staff super friendly from the moment we arrived, get views, clean and well maintained apparment. Price was a great. Will deff be back for another stay.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicki Blackley

Customer review rating 5.0/5

Tammy E. Families - Confirmed reviews ALL

Great Location, updated room, beautiful view!

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicki Blackley

Customer review rating 4.5/5

Lisa M. Families - Confirmed reviews ALL

Staff were lovely, kind, and very accommodating. Only disappointment was that there was construction in the corridors and lifts, which did impact our quiet enjoyment of the property & impacting my asthma.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicki Blackley

Customer review rating 3.5/5

Riana S. Families - Confirmed reviews ALL

The check in after hours and the check in at the office the next was well below standard as we experienced lots of negative issues. The unit was very tidy and clean with a lovely view.

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Nicki Blackley

Customer review rating 4.5/5

Maddison W. Families - Confirmed reviews ALL

Great room size and location. We were in a refurbished room. Attention to detail for cleaning could have been better, though didn’t affect the stay

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicki Blackley

Customer review rating 5.0/5

Sandra L. Couples - Confirmed reviews ALL

Friendly. Spacious apartment. Great pools. Convenient to trams

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicki Blackley

Customer review rating 1.0/5

Ian M. Families - Confirmed reviews ALL

I booked a stay two years ago for similar apartment which was very good but this time I feel I was downgraded to an apartment that was in need of refurbishment and needed to be given a thorough clean throughout. When I told the receptionist by the name of Alexie at the front desk I was told that was the only one I could have. Considering I booked the apartment back on the 6th June I thought that was a poor excuse. I called the Accor Hotline which I explained my concerns, they in turn sent me an email but have not heard from them since. I was feeling so disappointed as I had 2 overseas visitors staying with us. I honestly feel I should be compensated for the failure of not supplying what I booked. I can if requested supply a list of items and appliances that are in need of replacing or upgrading. I would appreciate if you can look into this and my complaint as soon as possible, Yours sincerely, Ian M. ,

Thanks for taking the time to place your comments, we do try and meet all guests' requests, but it unfortunate we are not always able to, due to owners using their apartment. I can assure you if we had a different room the lovely lady would have been more than happy to move you. We do hope to welcome you back again soon. Kind Regards Nicki

Customer review rating 4.0/5

Calvin B. Couples - Confirmed reviews ALL

The unit was located well, across the road from the beach, walking distance to Surfers and tram stop at rear. The unit fixtures and fittings were dated but still functional. The one bedroom unit was spacious.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicki Blackley

Customer review rating 2.5/5

Natasha M. Families - Confirmed reviews ALL

The Receptionist were very friendly. View was great. Great location I chose the accommodation based on the pictures, I seen and it was far from what I saw on the website. The Kitchen is overloaded with staff. The carpet is very old and tired. It has stains in the lounge The doors had rust on the frame.

Thank you for taking the time to tell us about your experience at the BreakFree Imperial Surf Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicki Blackley

Customer review rating 3.5/5

Jason B. Families - Confirmed reviews ALL

Great place to stay close to all surfers has to offer. Few issues initially but staff was awesome.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 4.5/5

Mylene W. Families - Confirmed reviews ALL

We loved the view, location and the whole 5 days stay.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicki Blackley

Customer review rating 5.0/5

David M. (. R. Families - Confirmed reviews ALL

Lovely furnished apartment. Clean and tidy. Front desk service excellent, Lexi, Oriana and Natasha all sparely very helpful and cheery. A terrific stay.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicki Blackley

Customer review rating 2.0/5

Dawn J. Friends - Confirmed reviews ALL

Very disappointing accommodation. The view was magnificent, location great, but the hallways were being renovated and old carpet, wires, and wood with nails in it were left in the hallway outside our unit. The dusty awful smell that came into our unit was awful. As soon as we got into the unit, a strong smell of bleach just hit you, and it stayed for the first few days. Accommodation had been partly renovated but we had ripped curtains, ripped valences, punch hole in a door, door handles broken or wouldn't close which included the veranda's sliding door. We arrived after check-in time and were told the unit wasn't ready. We finally got into our room 1 1/2 hours later, which was disgusting as we had groceries in the car and I was being dropped off at the unit as it was a girls' getaway, and my partner then couldn't leave until I got the keys to the unit. No reason, and I was told by reception that I could leave all my bags in the hallway, but she had no idea how long it would take. Check-in is 2pm we finally got into the unit at 4 pm.

Thanks for taking the time to rate and comment on your recent stay. I am sorry to hear of the issues with the hallway, the Body Corporate are currently placing new carpet in all hallways, but I will be sure to pass your comments on to the committee who arranged the works. I will also pass your comments onto the owner of the apartment, and we are sorry you had issues with the apartment so thank you for advising us. Check in is from 2pm, but we do try our best to try and get guests in as quickly as possible. We do hope to welcome you back again. Kind Regards Nicki

Customer review rating 4.0/5

Lauren G. Families - Confirmed reviews ALL

Perfect location, apartment was clean and comfortable.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicki Blackley

Customer review rating 4.5/5

Cindy Y. Families - Confirmed reviews ALL

great holiday unit.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicki Blackley

Customer review rating 4.0/5

Shona C. Families - Confirmed reviews ALL

This is our second time here. We love the space of a 2 bedroom apartment right on the beach. We don't mind that the apartments are old, it suits our family.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicki Blackley

Customer review rating 3.0/5

Jess H. Families - Confirmed reviews ALL

When we arrived we parked our car in the basement carpark. Only to find the elevators weren't working. So we had to drag 5 people worth of luggage up 3 flights of stairs to get to our room. And still the next day the lift to the basement wasn't working so we had to use stairs to get to our car each time. The photos themselves for the deluxe 2 bedroom apartment are extremely misleading. It shows the beach from the balcony as if its a clear view amd u can see along the stretch of beach for quite some way.however our room and balcony were to the back of the building with only a little of the building being able to see the beach across the road which was obstructed by trees. We were extreme disappointed as the beach view in the photos was the only reason I chose breakfree imperial surf to stay at. However my positive would be that the staff are absolutely wonderful.

Thank you for taking the time to tell us about your experience at the BreakFree Imperial Surf Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicki Blackley

Customer review rating 4.5/5

Tara M. Families - Confirmed reviews ALL

Stayed for a few nights. Comfortable. Good clean amenities. Easy access Close to local shops and beach. Location is great.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicki Blackley

Other web-users rate our hotel

  • 291 reviews 9.9/10 Location
  • 455 reviews 7.1/10 Room
  • 228 reviews 7.6/10 Service
  • 24 reviews 0.8/10 WiFi
  • 149 reviews 4.4/10 Cleanliness
  • 115 reviews 4/10 Vibe
  • 53 reviews 6.3/10 Pool
  • 28 reviews 2.8/10 Food

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