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BreakFree Imperial Surf Surfers Paradise 3.5 stars

Customer review rating 4.3/5 711 reviews

ALLSAFE approved hotel

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Room 1

BreakFree Imperial Surf Surfers Paradise
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+ 5 Services

Hotel extras

  • Located opposite patrolled surf beach.

  • Walking distance to Cavill Mall

  • Spacious self-contained apartments with amazing ocean views.

  • All major attractions pick up from hotel

  • 10 min tram ride to Pacific Fair, Dining Precint and Casino

Hotel location

BreakFree Imperial Surf Surfers Paradise

80 The Esplanade
4217 surfers paradise
australia

Tel: +611300092878

Fax: (+61)7/55922044

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 23km / 14.29 miles - Shuttle paying

GPS :-27.996665, 153.430021

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Shuttle
  • Wi-Fi
Hotel Services And Equipments
  • Hotel informations
    • 164 rooms
    • No room for people with reduced mobility
    • No family room
    • No connecting room
    • 37 non-smoking rooms
    • 41 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Laundromat
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi at the hotel Additional charge
Access to property
  • Shuttle
    • OOL Additional charge
    • GOLD COAST AIRPORT Additional charge

Our accommodation(s)

With affordable absolute beachfront accommodation in the heart of Surfers Paradise, the spacious self-contained 1 and 2 Bedroom Apartments or Penthouses will ease you into holiday mode. Apartments include full kitchens, a laundry, large balconies and WiFi. Everything you need is at your fingertips with great dining and shopping just a stroll away, the beach across the road, an on-site tour desk, indoor and outdoor pools, tennis courts and a BBQ area for entertaining.

Our guest reviews for
BreakFree Imperial Surf Surfers Paradise

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

711 reviews

Perfect views

Customer review rating 4.5/5

Pam Friends - 17/10/2021 Confirmed reviews ALL

The rooms was very clean. Would have been nice to have a booklet in room with info of local area. Also to have Smart TV'S for when the weather is atrocious to give choice of what to watch

Dear PAMELA P., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

Good location, nice units, great ocean views, great service.

Customer review rating 4.5/5

Tracey Friends - 14/10/2021 Confirmed reviews ALL

My friends and I enjoyed the spa and indoor pool and were happy with the location, close to restaurants and shops. We loved the beach views.

Dear Tracey K., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

Definitely be back again

Customer review rating 4.5/5

Abbie Families - 12/10/2021 Confirmed reviews ALL

Great location, very friendly and welcoming staff, well equipped apartment, very clean apartment and facilities. Will be booking again real soon

Dear ABIGAIL D., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

Well located and a great stay

Customer review rating 5.0/5

Anonymous Families - 11/10/2021 Confirmed reviews ALL

Well located with restaurants just up the road, beach just across the road, ocean views, nice and tidy and clean, friendly staff overall a fantastic stay

Dear Melissa D., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

Good location

Customer review rating 3.5/5

Anonymous Families - 11/10/2021 Confirmed reviews ALL

Our stay was ok however it wasn’t over all great We got to our hotel and it was full of bugs due to the bathroom window been open we were unable to close it due to it been broken so we had to close the door and turn all the lights off until reception could come the next day I did tell reception that there were bugs everywhere she told me she would sent house keeping through however they never came in I ended up cleaning all the big up through the bathroom the guy also came to fix it properly as it was broken and left dirty hand and foot prints all through the bath Also I rang the morning of cheak in and asked about a porta cot they told me it was $10 extra a night so I brought my own only to find that on arrival we had a porta cot set up As we had already paid for it in our booking so I will be asking for my money back for the porta cot as I did ask and the lady didn’t say anything about me already paying for one with my booking On arrival also the vaccum didn’t work as it was completely clogged so they swapped that out for us the next day but there was also massive dust build up on the roof and sprinklers and also as mentioned above there was bugs through our hotel room so I really did need a working vaccum so I could clean that up as I am elergic to dust mites so my heyfevour was crazy as I slept above thick layers of dust that had been there for weeks Also we had 5 people on our booking 2 adults 2 kids and a baby and house keeping left us 4 towels I did contact misty at reception and she did get some more towels Brought up but I really feel like it’s not hard to leave the right amount of towels upon cheak in for the guests Also the blanket rule of no smoking on your balcony is abit silly there were so many people smoking on there balcony’s when I approached reception she told me I must go out the front so this is what I did but when I asked why others where aloud on there balcony’s she told me oh they own so it’s harder for us to police that’s a really silly thing to say it should be none or all rule and that should be stuck to not here for some and not others Over all our stay was good however as mentioned above I would like my money refunded for the porta cot as that was a total inconvenience of me having to bring my own after I had already payed for one I def think house cleaning could do abit of a better job the surfaces need to be cleaned including the table and coffee table and entertainment unit ect it’s not just a vacuem and the u it is cleaned I had to clean bug poo of the kitchen wall that someone had killed and it was in pan viewing site bathrooms were clean but also we had mould spours on the bathroom roof in the main bedroom the curtains were also filthy they had food marks left right and centre and dead bugs in the tracks of the doors Cooking facility’s in the room were great View was great Beds were good Noise was kept to a mimmum so that was good with little kids even on the weekends the noise picks up abit but it’s not horrable that you can’t sleep Over all we would maybe stay again if things were corrected I Dnt want to be cheaking into a hotel and the first thing I’m doing is wiping down walls and surfaces so my baby can be put down

Dear ROBERT G., Thank you for taking the time to tell us about your experience at the BreakFree Imperial Surf Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicki Blackley

Friendly Service and well located

Customer review rating 5.0/5

Claire E. Solo - 09/10/2021 Confirmed reviews ALL

.

Dear Claire E., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

good stay

Customer review rating 4.5/5

Anonymous Families - 07/10/2021 Confirmed reviews ALL

enjoyed the location great sea views

Dear Adam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicki Blackley

Old noisy windows and dirty

Customer review rating 1.5/5

Anonymous Families - 06/10/2021 Confirmed reviews ALL

Accomodation is ok and well situated for Surfers Paradise main areas. Rooms very noisy as old windows that do it stop any noise from street or surf. Apartment not properly cleaned - toe nail clippings found under couch and stained sheets that need replacement.

Dear WILLIAM M., Thank you for taking the time to tell us about your experience at the BreakFree Imperial Surf Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicki Blackley

Possibly the best short stay we have had on The Gold Coast

Customer review rating 5.0/5

Chris Families - 06/10/2021 Confirmed reviews ALL

We stayed in unit 31G at Imperial Surf. Wow !! From start to finish the experience exceeded our expectations. Booking directly with Imperial Surf was easy and the price was very competitive. Check in was quick and the lady behind the counter was very helpful. The view was superb. I was concerned that The Meriton Building next door would impose on our stay .. but it didn't at all. The kitchen was well stocked with everything you would need to cook at home and Central Surfers was a leisurely 5 min stroll. Pool was super warm both indoor and outdoor are heated .. Kids loved it !! Just across the road is a patrolled beach and around the corner a beer shop and local store. Only suggestion I would make .. add Foxtel !! We will be back !!

Dear Chris H., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley
Customer review rating 4.5/5

Karen Families - 06/10/2021 Confirmed reviews ALL

Nikki the Manager was very helpful in arranging our booking. The communication with her was outstanding. We were in a 2 bedroom unit on the 30th floor. The beds were super comfortable as was one of the pillows I used. There did seem to be a problem with the air conditioner in the second room not working properly but it didn’t concern me too much. Again thank you Nikki.

Wow thanks Karen for you lovely kind words. It was my pleasure to assist you, and I am so pleased to hear that you enjoyed your stay. We do hope to welcome you back. So please ensure that you contact me directly for your return guest rate. Thanks Nicki Blackley

Amazing pls don’t change

Customer review rating 5.0/5

Eunice G. Solo - 01/10/2021 Confirmed reviews ALL

Amazing

Dear Eunice G., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

Great room and location

Customer review rating 5.0/5

Kim Families - 01/10/2021 Confirmed reviews ALL

Check in was great Nice to see refurbishments Can not beat the location

Dear KIM G., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

Amazing views

Customer review rating 3.5/5

Sharyn Families - 01/10/2021 Confirmed reviews ALL

The view of Surfers Paradise beach was absolutely amazing from our balcony. The rooms were very nice but not completely clean unfortunately. The receptionist was lovely and very easy to talk to.

Dear Sharyn, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicki Blackley

Great location

Customer review rating 5.0/5

Tee Families - 29/09/2021 Confirmed reviews ALL

Beautiful apartment located centrally to everything surfers paradise has to offer

Dear TALENA P., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

Great location and friendly, welcoming staff

Customer review rating 5.0/5

Jenny R. Friends - 27/09/2021 Confirmed reviews ALL

We had a fabulous week at Imperial Surf. Staff were always friendly and extremely helpful. The unit was well equipped with everything we needed for our stay, and the amenities well maintained. The uninterrupted ocean view from the unit was unbeatable! Imperial Surf is located directly opposite the beach, with shops, cafes and restaurants all within easy walking distance. Loved the indoor pool as the weather was very windy during our stay. The few minor issues we experienced were dealt with very quickly. Would highly recommend a stay at Imperial Surf and we can't wait to go back.

Dear Jenny R., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

Great location

Customer review rating 5.0/5

Kylie N. Families - 27/09/2021 Confirmed reviews ALL

What a fantastic week- great place to stay, room was clean and modern. Staff were very friendly

Dear Kylie n., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

Perfect location

Customer review rating 4.0/5

Steve M. Families - 26/09/2021 Confirmed reviews ALL

Ticked all the boxes as far as a play to stay with a young family. Perfect location, room size perfect and parking made easy. Front of house staff amazing and accommodating. She’s an older style complex and efforts have been made to keep up with the others but for the price paid, I’d never complain semantics. I’ll definitely consider again for future short getaways with the kids.

Dear Steven M., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

Great

Customer review rating 5.0/5

Brittany Families - 26/09/2021 Confirmed reviews ALL

It was amazing

Dear Brittany H., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

Good location, but that's it

Customer review rating 1.5/5

Junsung Friends - 23/09/2021 Confirmed reviews ALL

Nothing was good except the location I was checking in at 3;30 but no one was sitting at the counter, The room was dirty and dusty There was no air conditioner as well, which is not acceptable in 21th century Also, the kitchen was not clean and the water pressure in shower booth was so weak

Dear Junsung P., Thank you for taking the time to tell us about your experience at the BreakFree Imperial Surf Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicki Blackley

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