BreakFree Imperial Surf Surfers Paradise Hotel 3.5 stars

Customer review rating 4.2/5 280 reviews
+ 11 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Located opposite patrolled surf beach.

  • Walking distance to Cavill Mall

  • Spacious self-contained apartments with amazing ocean views.

  • All major attractions pick up from hotel

  • 10 min tram ride to Pacific Fair, Dining Precint and Casino

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Parking
  • Babysitting on requestPaying
  • GOLD COAST AIRPORTPaying
  • Laundry
Leisure and activities
  • Swimming pool
  • Well-being
  • Babysitting on request
  • Outdoor tennis court
Catering
  • Breakfast
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

BreakFree Imperial Surf Surfers Paradise

80 The Esplanade
4217
surfers paradise
australia

Tel: +611300092878

Fax: (+61)7/55922044

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 23km / 14.29 miles - Shuttle paying

GPS :-27.996665, 153.430021

Our accommodations

With affordable absolute beachfront accommodation in the heart of Surfers Paradise, the spacious self-contained 1 and 2 Bedroom Apartments or Penthouses will ease you into holiday mode. Apartments include full kitchens, a laundry, large balconies and WiFi. Everything you need is at your fingertips with great dining and shopping just a stroll away, the beach across the road, an on-site tour desk, indoor and outdoor pools, tennis courts and a BBQ area for entertaining.

1 Bedroom Ocean

  • Max. number of persons: 3
  • Area: From 100
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Ocean

  • Max. number of persons: 5
  • Area: From 100
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Ocean Deluxe

  • Max. number of persons: 5
  • Area: From 100
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Sub Penthouse

  • Max. number of persons: 5
  • Area: From 110
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our guest reviews for
BreakFree Imperial Surf Surfers Paradise

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

280 reviews

Dated but great spot.

Customer review rating 4.2/5

Steve M. Families - 02/12/2019 Confirmed reviews ALL

Misty the receptionist was helpful We were greated at our room with bad smells, maybe cooking.

Dear STEPHEN M., Thank you for taking the time to tell us about your experience at the BreakFree Imperial Surf Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rajesh Shetty

We love staying at this place ! We come back every 3 months for a holiday

Customer review rating 4.2/5

Sasha Couples - 29/11/2019 Confirmed reviews ALL

Staff are so friendly , close to everything, lovely and clean !!!

Dear Sasha A., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

Nice family place

Customer review rating 4.2/5

Jorge P. Families - 24/11/2019 Confirmed reviews ALL

Everything was fine. Roomy apartment with all expected facilities. Swimming pools are nice, with the added point of bbq facilities. The sea sight is definitely a plus.

Dear Jorge P., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

Amenities supberb

Customer review rating 4.2/5

Anne Families - 21/11/2019 Confirmed reviews ALL

We were able to relax with the beautiful views and the relaxing pools.

Dear Anne B., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

Amazing view........apartment desperately in need of TLC!

Customer review rating 4.2/5

Anonymous Friends - 20/11/2019 Confirmed reviews ALL

The highlight.......the view and location......amazingly breathtaking!! Staff friendly and more than happy to assist. The poor OLD apartment (nothing like the advertising visuals!!) * desperately in need of some patch up work and painting * carpet stained * beds.....should be replaced * two tired saggy couches need replacing * bugs crawling mainly in kitchen and bathrooms * overhead fans... noisy and wonky If it wasn’t for the amazing view and location we would have been very disappointed

Dear DANICA N., Thank you for taking the time to tell us about your experience at the BreakFree Imperial Surf Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rajesh Shetty

Ideal unit position (High floor; North-East.

Customer review rating 4.2/5

J Y. Couples - 19/11/2019 Confirmed reviews ALL

Comfortable. Some noise from construction work next door, but not too intrusive.

Dear John Y., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

Lovely

Customer review rating 4.2/5

Cliff C. Families - 17/11/2019 Confirmed reviews ALL

We really like our stay at Imperial Surf. The staff at Reception were so helpful especially Rajesh and Misty. Appt was very pretty and cleaning staff need to check whether floor was wiped properly.

Dear Cliff C., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

Perfect spot, perfect room

Customer review rating 4.2/5

Marnie Families - 17/11/2019 Confirmed reviews ALL

A short walk to everything Short drive to theme parks Very clean Friendly staff

Dear Marnie Louise H., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

Friendly service very helpful, beautiful clean and spacious room. Spoilt for choice

Customer review rating 4.2/5

Nunia D. Business - 14/11/2019 Confirmed reviews ALL

Accomodation and hospitality met all expectations of a great holiday away. Down side consistent wifi trouble every single day and no immediate resolutions after hours. Very very Frustrating.

Dear NUNIA T., Thank you for taking the time to tell us about your experience at the BreakFree Imperial Surf Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rajesh Shetty

So easy

Customer review rating 4.2/5

Melisa Families - 14/11/2019 Confirmed reviews ALL

This is our third time staying here. Love the location and facilities. The views are exceptional.

Dear Melisa H., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

Below average level of cleanliness

Customer review rating 4.2/5

Melanie Families - 14/11/2019 Confirmed reviews ALL

I checked into a two bedroom apartment suite on 9th Nov for 3 nights. Was given a room at level 4 . Overall apartment looks dated apart from one of the bedroom which was newly renovated. Upon check in, realised that all of the fans ( low ceiling) are full of dust and the air conditioning filter were full of dust ( not to be kidding, it looks like it hasn't been wash for years). I'm a person suffering from asthma so I'm very particular with this sort of condition. I was offered an upgrade but found them to be the same condition so the receptionist on duty offer to clean up the room again instead. We weren't given details of the free internet upon check in and the reception happen to be closed over weekend . Upon arrival, the receptionist said it's OK for me to leave my car on the ground level since it's already parked. Two days after i had a warning notice on the windscreen advising that i'm risking the car to be clamped if i don't move it from the visitor parking. With the chargeable rate, I would rather pay abit more for better hotels/apartments.

Dear Melanie T., Thank you for taking the time to tell us about your experience at the BreakFree Imperial Surf Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rajesh Shetty

Ms

Customer review rating 4.2/5

Veronica Families - 11/11/2019 Confirmed reviews ALL

LOved our apartment. Nice and clean and comfortable. The view was beautiful just a shame about the construction all around and noise which was disappointing for us coming from the bush. Just bad timing on our part.

Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. Unfortunately, the construction next door is beyond our control. We appreciate your business and look forward to your return. Sincerely Rajesh Shetty

Fantastic location, close to food, entertainment and of course, the beach!

Customer review rating 4.2/5

Fiona Families - 11/11/2019 Confirmed reviews ALL

Rooms have a great view, everything you need. Great facilities and the staff are very helpful and friendly. Kitchens lack a bit of storage space when you are there for a week and don't want to eat out every day. Great place to stay.

Dear KEVIN & FIONA B., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

An enjoyable short break well priced accommodation.

Customer review rating 4.2/5

Heather M. Friends - 10/11/2019 Confirmed reviews ALL

I felt that the dated and shabby interior was presented in the best possible light and was spotlessly clean. Perfect position. Staff were obliging and the gardens and communal amenities are kept pristine.

Dear Heather M., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

Tired and worn out

Customer review rating 4.2/5

Raelene Couples - 09/11/2019 Confirmed reviews ALL

Views fantastic. Hotel in dire need of refurbishment. Very disappointed with the standard from the time we opened the door. Spoke to reception shortly after. One balcony door did not lock, the gentleman said it was really no problem because nobody could get in, it was repaired. About 15items missing from kitchen list. Didn’t use the stove/oven looked unclean. Main bathroom maintenance was a disgrace, sink didn’t fit properly had a gap between basin and counter top, amateur patch up work around bath, chips in the bath. Have photos. Came back on the first night to find cockroaches (mainly in the kitchen) pest controller was called. Ceiling fans were rusty and look like they had just been painted over. Thick layer of dust on the ceiling fans, have not been dusted in a while. Did over hear another customer complaining to management about hotel standard also.

Dear ALAN & RAELENE D., Thank you for taking the time to tell us about your experience at the BreakFree Imperial Surf Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rajesh Shetty

very good

Customer review rating 4.2/5

Anonymous Families - 09/11/2019 Confirmed reviews ALL

very good

Dear Sandy A., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

Great location overlooking surfers paradise beach

Customer review rating 4.2/5

Liz K. Families - 08/11/2019 Confirmed reviews ALL

Great location, staff very friendly and helpful. The apartment suited our needs and our budget. Sliding glass door could do with some maintenance. But overall a great place to stay and we have several times before and intend to do again.

Dear Liz K., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

OMG WOW!!!

Customer review rating 4.2/5

Vince Friends - 06/11/2019 Confirmed reviews ALL

We had a blast staying with you guys again! I really loved the renovations that have been completed since the last time we stayed with you guys. Our high rise/beach front room took our breath away and we were stoked. Next time I'd like to stay in a beach front room but a little higher up if possible that would be my only minor nit-picking change.

Dear Vincenzo C., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

Great location

Customer review rating 4.2/5

Nicci M. Couples - 04/11/2019 Confirmed reviews ALL

Great location, however, the only access that my husband had to the building was through the basement car park. He is in a wheelchair and could not access the building via the front doors due to the steps. If he did not have his electronic wheel to help him up the driveway he would not have been able to get out of the building as it is very steep. Some thought should be put into modifying the entrance to the building to support people with a disability.

Dear Nicci M., Thank you for taking the time to tell us about your experience at the BreakFree Imperial Surf Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The Body Corporate of the building is looking to upgrade the Lobby to address this problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rajesh Shetty
Customer review rating 4.2/5

Anonymous Couples - 02/11/2019 Confirmed reviews ALL

little disappointed that we didn't get the preferred side seeing that we are long term customers and Mantra members . It didn't even have Foxtel . Not to much to ask for a little loyalty back would be nice .

Dear Katherine P., Thank you for taking the time to tell us about your experience at the BreakFree Imperial Surf Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rajesh Shetty
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