BreakFree Imperial Surf Surfers Paradise 3.5 stars

The rooms was very clean. Would have been nice to have a booklet in room with info of local area. Also to have Smart TV'S for when the weather is atrocious to give choice of what to watch

My friends and I enjoyed the spa and indoor pool and were happy with the location, close to restaurants and shops. We loved the beach views.

Great location, very friendly and welcoming staff, well equipped apartment, very clean apartment and facilities. Will be booking again real soon

Well located with restaurants just up the road, beach just across the road, ocean views, nice and tidy and clean, friendly staff overall a fantastic stay

Our stay was ok however it wasn’t over all great We got to our hotel and it was full of bugs due to the bathroom window been open we were unable to close it due to it been broken so we had to close the door and turn all the lights off until reception could come the next day I did tell reception that there were bugs everywhere she told me she would sent house keeping through however they never came in I ended up cleaning all the big up through the bathroom the guy also came to fix it properly as it was broken and left dirty hand and foot prints all through the bath Also I rang the morning of cheak in and asked about a porta cot they told me it was $10 extra a night so I brought my own only to find that on arrival we had a porta cot set up As we had already paid for it in our booking so I will be asking for my money back for the porta cot as I did ask and the lady didn’t say anything about me already paying for one with my booking On arrival also the vaccum didn’t work as it was completely clogged so they swapped that out for us the next day but there was also massive dust build up on the roof and sprinklers and also as mentioned above there was bugs through our hotel room so I really did need a working vaccum so I could clean that up as I am elergic to dust mites so my heyfevour was crazy as I slept above thick layers of dust that had been there for weeks Also we had 5 people on our booking 2 adults 2 kids and a baby and house keeping left us 4 towels I did contact misty at reception and she did get some more towels Brought up but I really feel like it’s not hard to leave the right amount of towels upon cheak in for the guests Also the blanket rule of no smoking on your balcony is abit silly there were so many people smoking on there balcony’s when I approached reception she told me I must go out the front so this is what I did but when I asked why others where aloud on there balcony’s she told me oh they own so it’s harder for us to police that’s a really silly thing to say it should be none or all rule and that should be stuck to not here for some and not others Over all our stay was good however as mentioned above I would like my money refunded for the porta cot as that was a total inconvenience of me having to bring my own after I had already payed for one I def think house cleaning could do abit of a better job the surfaces need to be cleaned including the table and coffee table and entertainment unit ect it’s not just a vacuem and the u it is cleaned I had to clean bug poo of the kitchen wall that someone had killed and it was in pan viewing site bathrooms were clean but also we had mould spours on the bathroom roof in the main bedroom the curtains were also filthy they had food marks left right and centre and dead bugs in the tracks of the doors Cooking facility’s in the room were great View was great Beds were good Noise was kept to a mimmum so that was good with little kids even on the weekends the noise picks up abit but it’s not horrable that you can’t sleep Over all we would maybe stay again if things were corrected I Dnt want to be cheaking into a hotel and the first thing I’m doing is wiping down walls and surfaces so my baby can be put down