BreakFree Imperial Surf Surfers Paradise 3.5 stars

Enjoyable stay. Located in a great spot.

Cleaceverything close and handy

The best appartments with the best ocean views

Great location, great ammenities. Only downside to the stay was lack of air conditioning in bedrooms-made for uncomfortable sleeping conditions due to heat, ceiling fans just not adequate

The hotel is in an awesome location with great onsite parking. Our apartment was spacious with a great view.... that's where the good stops. Ehen we arrived for check in at 2pm, as per the booking, we only just made it. Reception qas closing due to the public holiday, but no one told us. Check in was rushed and information missed, like WiFi. The apartment was dirty, ie. mirrors smeared, 2 cockroaches, floors not vacuumed properly. We sanitised every sueface to make sure it was safe. The beds weren't very comfortable and the decor was sated to say the least.

The location was awesome and the view was spectacular with full and unobstructed ocean views and breezes. The only issues we had were that the beds were really quite uncomfortable and at $500 per night I would have expected better. 1-2 of the 3 lifts were not operational the time we were there so the wait on lifts especially as they are small was longer than expected. Decor outdated and there was no tea-towel or dishwashing liquid or dishwasher powder or bin liners supplied which is usually standard in an apartment building. This may have just been an oversight on the cleaning staff part as it did state in the information that this would be provided. There was no service for the 5 days we were at the apartment. I did not see on any of our information that there would not be a daily service for our stay. We booked directly via Mantra Hotels. All in all despite these things the location and view outweighed anything negative.

Very happy with the place and location, very helpful and obliging staff

No air-conditioner, condition inside very poor not renovated, not very clean, in 8 night we was there not clean once, the money we spent for a week is huge amount considering condition inside.

Perfect location and staff were lovely. However is is very old and dated. 2 out of the 3 lifts were broken down. The apartment was not cleaned properly. There was a very “sus” dirty stain on the blanket on the bed. The shower screen was broken and hanging of the tracks. The dining tables leg was about to collapse and minute. Very disappointing for the extreme inflated prices due to covid. However the views were fantastic, a high floor level perfect for people watching and beautiful sea breezes. So close to restaurants and right on the beach.

Satisfying place to stay with very friendly staff

We had a great experience. This was our second Christmas at the hotel and we love everything.

Well located A little dated however reasonably clean Staff friendly and welcoming Well priced

It was just great, quiet, and i enjoyed the fresh air from the seabreeze. The chairs were dated but i will be back.

Apt 24B Pros: - Stunning ocean view - Spacious with laundry facilities inside the apt. - Reception and workers in the building are very helpful - Underground parking Cons: - Roaches! - Sofas are filthy - Showers are rusty and have broken panels - Doors don't fit and close properly. Paint is flaking around the frames - Curtains are filthy and do a poor job - No aircon in the bedrooms

Friendly and helpful reception. Awesome location and fabulous view. So convenient to have full kitchen and laundry.