BreakFree Imperial Surf Surfers Paradise 3.5 stars

Customer review rating 4.3/5 399 reviews

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BreakFree Imperial Surf Surfers Paradise
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Hotel extras

  • Located opposite patrolled surf beach.

  • Walking distance to Cavill Mall

  • Spacious self-contained apartments with amazing ocean views.

  • All major attractions pick up from hotel

  • 10 min tram ride to Pacific Fair, Dining Precint and Casino

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Parking
  • Babysitting on requestPaying
  • GOLD COAST AIRPORTPaying
  • Laundry
Leisure and activities
  • Swimming pool
  • Well-being
  • Babysitting on requestPaying
  • Outdoor tennis courtPaying
Catering
  • BreakfastPaying
Business services
  • Self service business centrePaying
  • Copy/print service availablePaying
Information message

Hotel location

BreakFree Imperial Surf Surfers Paradise

80 The Esplanade
4217
surfers paradise
australia

Tel: +611300092878

Fax: (+61)7/55922044

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 23km / 14.29 miles - Shuttle paying

GPS :-27.996665, 153.430021

Our accommodations

With affordable absolute beachfront accommodation in the heart of Surfers Paradise, the spacious self-contained 1 and 2 Bedroom Apartments or Penthouses will ease you into holiday mode. Apartments include full kitchens, a laundry, large balconies and WiFi. Everything you need is at your fingertips with great dining and shopping just a stroll away, the beach across the road, an on-site tour desk, indoor and outdoor pools, tennis courts and a BBQ area for entertaining.

1 Bedroom Ocean

  • Max. number of persons: 3
  • Area: From 100 / 1076 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Ocean

  • Max. number of persons: 5
  • Area: From 100 / 1076 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Ocean Deluxe

  • Max. number of persons: 5
  • Area: From 100 / 1076 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Sub Penthouse

  • Max. number of persons: 5
  • Area: From 110 / 1184 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Apartments

Our guest reviews for
BreakFree Imperial Surf Surfers Paradise

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

399 reviews

Fantastic views and central location

Customer review rating 4.3/5

Linda Families - 12/07/2020 Confirmed reviews ALL

Friendly staff and very comfortable unit with everything we needed

Dear Linda B., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

Fantastic views

Customer review rating 4.3/5

Bigdipper Families - 08/07/2020 Confirmed reviews ALL

Fantastic front desk (Rajesh), views fantastic, room very dated

Dear Andrew D., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted your comments regarding the apartment and passed on your feed back to the owners. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

Awesome views

Customer review rating 4.3/5

Chris B. Families - 06/07/2020 Confirmed reviews ALL

Stayed in a sub penthouse. The place was very clean and well set out. The views of the water and hinterland were spectacular. Could even see the whales in the distance.

Dear Chris B., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

Beautiful hotel

Customer review rating 4.3/5

Anonymous Families - 06/07/2020 Confirmed reviews ALL

Clean hotel friendly staff amazing views

Dear Theresa M., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

great location excellent service

Customer review rating 4.3/5

Neil Families - 05/07/2020 Confirmed reviews ALL

My family and I stayed for week we found the hotel to be clean and tidy, we loved the location right on the beach

Dear Neil M., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

Very Tired and Rundown

Customer review rating 4.3/5

Cg Families - 30/06/2020 Confirmed reviews ALL

A group of 4 of us stayed in a 2 bedroom apartment and were very disappointed. Pros: Reception was friendly; kitchen was modern and clean; views were fantastic; close to Cavill Avenue Cons: Very tired and rundown lobby/reception; door to room was shaky and we felt very insecure leaving as it would be very easy to break into; carpets and rugs were filthy; bed blankets were dirty; bathrooms were very dated (stains in cupboards and very old basins, taps etc; mild smell of stale smoke in apartment; patio furniture was rusted out; shower head wouldn't stay up so we could only use the one in the ensuite

Dear CARLOTTA J G., Thank you for taking the time to tell us about your experience at the BreakFree Imperial Surf Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rajesh Shetty
Customer review rating 4.3/5

Anonymous Families - 30/06/2020 Confirmed reviews ALL

Have stayed here over the last few years with really enjoying our time there. however this time we had no internet no foxtel although when booking it confirmed it was included we also found the maintenance man was extremely rude on multiple occassions. The front office was poorly attended as were the phones the pool access was extreemly poor with the contact number never being answered to gain access to the spa or pools and then the sauna out of service, then we were phoned while away at a family dinner telling us to move our car,again I had said i was parked in the correct parking and asked for that to be confirmed i then called the complex 6 times accross a matter of time without anyone answering the phone so had to catch a taxi back to the complex worried they were going to tow our car upon arrival only to be told they had the wrong person. This could have been easily resolved by simply checking our check in card to the cars rego so again not only did this put our family dinner on hold but also cost extra funds due to poor management. The airconditioners in the room had not been maintained excess mould and dirt build up with a slimy disease ridden full water pan tray under the condensing unit, extreemly bad health risk for children. We did not recieve what they offered as in the way of foxtel, internet, sauna etc when we booked as advertised on line.

Dear Scott K., Thank you for taking the time to tell us about your experience at the BreakFree Imperial Surf Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rajesh Shetty

Amazing

Customer review rating 4.3/5

Shirley F. Couples - 29/06/2020 Confirmed reviews ALL

We had a great time great place love seeing the watch the sea

Dear Shirley F., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

relaxing

Customer review rating 4.3/5

Kerry C. Couples - 28/06/2020 Confirmed reviews ALL

an escape away from every day life. extremely relaxing being on the balcony taking in amazing ocean views.

Dear Kerry C., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

Location is perfect

Customer review rating 4.3/5

Rhonda Couples - 23/06/2020 Confirmed reviews ALL

Excellent, we had a beautiful sub penthouse room with nothing to fault. Ocean views are brilliant, eating breakfast watching whales in so good. Close to the mall and tram, this is my favourite place ti stay on the Gold Coast. Management with a smile

Dear RHONDA G., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

Very aged apartment, fantastic view

Customer review rating 4.3/5

Phil Couples - 17/06/2020 Confirmed reviews ALL

With perfect ocean views, the floor to ceiling doors/windows to the balcony were filthy & hadn’t been cleaned in a long time. Cockroaches in the main bathroom. Advertised with Foxtel & free internet, neither of which was available/working. Great location. The gentleman at reception was very friendly as was the lady on call with reception phone.

Dear Phillip B., Thank you for taking the time to tell us about your experience at the BreakFree Imperial Surf Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rajesh Shetty

Great location but unit in bad repair

Customer review rating 4.3/5

Debbie Families - 17/06/2020 Confirmed reviews ALL

I stay here all the time and usually love. This trip the unit was not ready to rent. It looked lovely though bathrooms old but there was water pooling in middle of main bathroom floor so we could not use toilet or bath (constantly pooled within 15 mins of mopping). Was unsafe as very slippery. The onsuite shower door was hanging off hinge and could not use it as unsafe. All windows were filthy from construction site. I had to clean the front sliding doors as the windows so I didn't have to look at the dirt and so we could enjoy the view. Finally a minor detail but the oven would not turn on, a let down for me because we are renovating at home and I have not had an oven so i was looking forward to using yours.

Dear Debbie B., Thank you for taking the time to tell us about your experience at the BreakFree Imperial Surf Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rajesh Shetty

We love imperial surf, even when the facilities had to close due to covid19

Customer review rating 4.3/5

Kim R. Families - 05/04/2020 Confirmed reviews ALL

A lovely position opposite the beach, a nicely furnished apartment, good responsive staff.

Dear Kim R., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

Well located and central to everything. Very good apartment and over all a enjoyable stay.

Customer review rating 4.3/5

Linda T. Families - 30/03/2020 Confirmed reviews ALL

Our room 14D was very clean and well presented I would definitely choose this room again. Unfortunately our planned family holiday for over 12 months and booking 4 apartments was over shadowed by the craziness of the coronavirus at the present time which did take away the fun of our planned holiday with some family cutting there stay short. Credit and thanks to the management and staff who at this time were taking extra care and cleaning down of everything all the time due to the coronavirus. Staff were all friendly and nice except for one male staff member who was on some nights in the outdoors area and always had a comment to make in an very unfriendly manner. Would I recommend Imperial Surf yes definitely would I stay there again yes we all enjoyed our stay the best we could under the present circumstances maybe another stay would be good when life settles down again and gets back to normal. The pools and outdoor areas were always very clean and well maintained excellent accommodation in Surfers Paradise at a reasonable cost/rate. Our family had 4 different apartments and while the basic layout was the same they were all different with great views of the beach and the city.

Dear Linda T., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

Great location, so close to the ocean, beach and Surfers Paradise

Customer review rating 4.3/5

Patrick C. Families - 23/03/2020 Confirmed reviews ALL

We enjoyed the whole experience

Dear PATRICK & ROSEMARY C., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

Great stay

Customer review rating 4.3/5

Cara Friends - 23/03/2020 Confirmed reviews ALL

Large apartments which are in an awesome location. Indoor pool is great for bad weather.

Dear Cara Z., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

Well located

Customer review rating 4.3/5

Tanya D. Families - 22/03/2020 Confirmed reviews ALL

Great position could walk every where great public transport

Dear TANYA D., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

Fantastic location immaculate room

Customer review rating 4.3/5

Rachel B. S. B. Families - 21/03/2020 Confirmed reviews ALL

Our stay was perfect Misty, Jacquie & Rajish we’re so very accomodating, could not of asked for anything more so very happy, unfortunately we had to leave 7 days early due to corona virus as we are from Tasmania so we had to be back in Tassie by 12 o’clock Friday 20th due to isolating rules, so we were very sad but we will be back, absolutely loved our stay just perfect, kids had a fantastic time

Dear Scott B., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty

Disappointing

Customer review rating 4.3/5

Michael T. Families - 21/03/2020 Confirmed reviews ALL

This facility was run down, poorly maintained and dirty.

Dear MICHAEL T., Thank you for taking the time to tell us about your experience at the BreakFree Imperial Surf Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rajesh Shetty

Great Location. Great Staff.

Customer review rating 4.3/5

Ross N. Families - 19/03/2020 Confirmed reviews ALL

Spectacular views from 38th floor. This is one of Surfers' older high rise buildings and is a bit tired. Very good value.

Dear ROSS N., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajesh Shetty
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