Novotel Surfers Paradise

Novotel Surfers Paradise 4 stars

Customer review rating (ALL Rating) 4.2/5 2,458 reviews

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Hotel extras

  • Bronze winner in the Deluxe Accommodation category for the 2019 Queensland Tourism Awards

  • Located in the heart of Surfers Paradise, 150m from the beach

  • All Surfers Paradise accommodation rooms have balconies & beautiful ocean or hinterland views

  • Swimming pool, spa, gym, and BBQ facilities

  • Versatile meeting and events venues-wedding ceremony and reception venues available

ALLSAFE approved hotel

Hotel location

Novotel Surfers Paradise

Cnr of Surfers Paradise Blvd, and Hanlan Street
4217 SURFERS PARADISE
Australia

GPS:-28.0029127, 153.4286896999

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

BLVD Café & Bar Non contractual photo

Enjoy all day dining from breakfast to dinner and delicious food & beverage items all day in-between.

Our accommodation(s)

Novotel Surfers Paradise offers a wide range of accommodation options to suit couples, families and business travellers. Perfect for anyone looking to experience the beach vibes of Surfers Paradise. .

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,458 reviews

TripAdvisor Rating  4.0/5  1,284 reviews

Wonderful Stay

Customer review rating 5.0/5

Lisa C. Families - Confirmed reviews ALL

Amazing location, staff and service. It was our daughters 5th birthday and staff sang to her at breakfast, gave her a sparkler on our way out for the day and left a lovely gift for her in our room. Highly recommend.

Dear Lisa Ann C., We very much appreciate your comments regarding your stay at the Novotel Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rossini Baddiley Guest Experience and Loyalty Manager

Great Location

Customer review rating 4.5/5

Lynda F. Couples - Confirmed reviews ALL

Fantastic, central location in Surfers, just seconds from shops, cafes & restaurants. Very close to beach. Nice pool area, and cafe & restaurant on-site (although restaurant is only open for breakfast at present). Bar service available to pool area. We were given the option of not having our room serviced daily, and getting a $25 credit for each day, which I thought was great. Would definitely go back.

Dear Lynda F., We very much appreciate your comments regarding your stay at the Novotel Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rossini Baddiley Guest Experience and Loyalty Manager

good location friendly staff

Customer review rating 4.5/5

Emma Families - Confirmed reviews ALL

nice & clean, good location. concierge was excellent, so friendly, knowledgable & meticulous care. we booked the basketball court & he hand delivered the basketballs up to us when the prev guest had yaken them. also helped with boogie boards for kids to take to beach. he was excellent, really made our stay at Novotel stand out from the other resorts & hotels have stayed in recently. Thank you. also the beds were excellent. so comfortable, cosy & large. esp as guest with back injuries, was great to have (surprisingly) plush bed.

Dear Emma We very much appreciate your comments regarding your stay at the Novotel Surfers Paradise. It is always a pleasure to receive positive feedback and I will share your comments with our team as I am sure that this feedback will serve as an encouragement to everyone as we strive to continuously improve the quality of our products and services. Glad to hear that the children enjoyed the Boogie boards! Thank you again for sharing your experience Emma and we hope your next visit will be as pleasant as the previous one. Best Regards, Paul Morton General Manager Novotel Surfers Paradise

Great location

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Great overall!

An enjoyable stay at the Novotel Surfers Paradise

Customer review rating 5.0/5

Judy Solo - Confirmed reviews ALL

I had an enjoyable experience at the Novotel. My room had an ocean view and was very well appointed. It was wonderful to be able to enjoy the view of sunrise from my bed. The hues of different shades of pink was very beautiful

Dear Judith M M., We very much appreciate your comments regarding your stay at the Novotel Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rossini Baddiley Guest Experience and Loyalty Manager

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Other web-users rate our hotel

  • 1,833 reviews 8.5/10 Location
  • 2,654 reviews 6.3/10 Room
  • 1,998 reviews 7.6/10 Service
  • 96 reviews 4.1/10 WiFi
  • 988 reviews 5/10 Comfort
  • 935 reviews 5/10 Cleanliness
  • 788 reviews 4.2/10 Amenities
  • 628 reviews 7.1/10 Breakfast

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