Novotel Surfers Paradise 4 stars

Customer review rating (ALL Rating) 4.0/5 4,084 reviews

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Cnr of Surfers Paradise Blvd, and Hanlan Street, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • Bronze winner in the Deluxe Accommodation category for the 2019 Queensland Tourism Awards

  • Located in the heart of Surfers Paradise, 150m from the beach

  • All Surfers Paradise accommodation rooms have balconies & beautiful ocean or hinterland views

  • Swimming pool, spa, and fitness center

  • Versatile meeting and events venues-wedding ceremony and reception venues available

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Choose comfort and space. Our Hinterland View Superior Room captures what Novotel is all about. Featuring 2 Double Beds, large work desk, LCD TV, shower over bath, floor to ceiling windows and private balcony. This room category is not pet-friendly.

  • Views:

    Mountain view

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 4 pers. max
  • 30 m² / 322 sq ft
  • Bedding 2 x Double bed(s)
  • Views: Mountain view
See availabilities

Choose comfort and space. Our Ocean View Superior Room is a great example of what Novotel is all about. It comes with all the usual facilities: 30SQM, shower over bath, floor to ceiling windows, private balcony. This room category is not pet-friendly.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Choose comfort and space. Our Ocean View Superior Room is a great example of what Novotel is all about. It comes with all the usual facilities: 30SQM, shower over bath, floor to ceiling windows, private balcony. This room category is not pet-friendly.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Enjoy work and quietness. Our Deluxe Room mixes modern décor, ergonomic comfort and high end facilities: 30 SQM Room, walk in shower, floor to ceiling windows, private balcony. This room category is not pet-friendly.

  • Views:

    City View

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Enjoy work and quietness. Our Deluxe Room mixes modern décor, ergonomic comfort and high end facilities: 30 SQM Room, shower over bath, floor to ceiling windows, private balcony. This room category is not pet-friendly.

  • Views:

    City View

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Enjoy work and quietness. Our Hinterland View, Deluxe Room is mixes modern décor, ergonomic comfort and high end facilities: 30 SQM Room, shower over bath, floor to ceiling windows, private balcony. This room category is not pet-friendly.

  • Views:

    Mountain view

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Enjoy work and quietness. Our Hinterland View, Deluxe Room mixes modern décor, ergonomic comfort and high end facilities: 30 SQM Room, walk in shower, floor to ceiling windows, private balcony. This room category is not pet-friendly.

  • Views:

    Mountain view

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Enjoy work and quietness. Our Ocean View, Deluxe Room mixes modern décor, ergonomic comfort and high end facilities: 30 SQM Room, walk in shower, floor to ceiling windows, private balcony. This room category is not pet-friendly.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Enjoy work and quietness. Our Ocean View, Deluxe Room mixes modern décor, ergonomic comfort and high end facilities: 30 SQM Room, shower over bath, floor to ceiling windows, private balcony. This room category is not pet-friendly.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Our Superior Family Room features modern décor, ergonomic comfort, 43 SQM open-plan layout (no doors), shower over bath, floor-to-ceiling windows, and a private balcony. This room category is not pet-friendly.

  • Views:

    City View

Max. number of persons
4
Area
From 43 m² / 462 sq ft

Bedding

Double bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Embrace freedom and calm. Our Hinterland View Deluxe Spa Room is cosy and spacious. It offers first-class comfort and convenience for a memorable holiday: 35SQM, spa bath, mini bar, private balcony. This room category is not pet-friendly.

  • Views:

    Mountain view

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Our Deluxe Family Room features modern décor, ergonomic comfort, 43 SQM open-plan layout (no doors), shower over bath, floor-to-ceiling windows, and a private balcony. This room category is not pet-friendly.

  • Views:

    City View

Max. number of persons
4
Area
From 43 m² / 462 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Located on our top floors with guaranteed ocean views, our executive rooms are designed to impress whether you are staying for business or leisure. 30 SQM, king bedding, walk in shower, private balcony. This room category is not pet-friendly.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Embrace freedom and calm. Our Ocean View Executive Spa Room is cosy and spacious. It offers first-class comfort and convenience for a memorable holiday: 35SQM, spa bath, mini bar, private balcony. This room category is not pet-friendly.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Enjoy the best Gold Coast views. Our spacious 4-bedroom, 4-bathroom penthouses span three levels on Level 36, featuring a fully equipped kitchenette, living and dining areas, private balconies, and a rooftop pool. This room category is not pet-friendly.

  • Views:

    Ocean/Sea view

Max. number of persons
8
Area
From 340 m² / 3659 sq ft

Bedding

King size bed(s) x4

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • DTT TV package
  • 50'/127 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

Novotel Surfers Paradise

Cnr of Surfers Paradise Blvd, and Hanlan Street
4217 SURFERS PARADISE
Australia

GPS:-28.0029127, 153.4286896999

Telephone
Fax +61 7 5592 0026

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 408 rooms
  • 2 rooms for people with reduced mobility
  • 29 connecting rooms
  • 408 non-smoking rooms
  • 36 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Japanese
  • Portuguese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte Additional charge
  • Room service Additional charge
  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

9 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Well-being

Outdoor Heated Pool

  • Outside
  • On site

Hotel Fitness Centre

  • On site
  • Massage

Sports and leisure

Basketball court

  • Nearby

Tennis

  • Nearby

Gym

  • Nearby

Tennis

  • On site

Gym

  • On site

Basketball court

  • On site
  • Near the property
  • Indoor parking
  • Public
  • 200 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.9 m / 6.2 ft

  • Parking pricing: 16.69 € 27 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Security

  • Well-lit parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

BLVD Café & Bar

Non contractual photo

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Takeaway Meals

Payment

  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu

Enjoy all day dining from breakfast to dinner and delicious food & beverage items all day in-between.

BLVD Cafe & Bar is open 7 days a week. Serving coffee, refreshments and offering an array of all day dining options for breakfast, lunch and dinner.

Make time for fitness in the well equipped gym with a variety of cardio and resistance equipment or challenge the family to a match on the outdoor tennis court before a swim in the outdoor pool.

Located a stone's-throw from Australia's most famous stretch of beach, Novotel Surfers Paradise provides a dazzling backdrop for the wedding ceremony & reception of your dreams.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  4,084 reviews

Customer review rating 1.5/5

Isaac K. Families - Confirmed reviews ALL

Hi Isaac, Thank you for sharing your feedback with us. I'm glad to hear that Angie made a positive impression on you with her friendly service! However, I’m truly sorry to learn that your stay didn’t meet your expectations. We recognize that our hotel has some areas in need of a refresh, and we appreciate you bringing this to our attention. Regarding the noise, please note that our hotel is in the vibrant heart of Surfers Paradise, which can sometimes lead to disturbances from the lively atmosphere. We do strive to minimize any impact on our guests, and I apologize that this affected your experience. Your insights are valuable to us, and I hope you might reconsider and give us another chance in the future. Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 5.0/5

Lynda A. Couples - Confirmed reviews ALL

Hi Lynda, Thank you for your lovely feedback! We're thrilled to hear you enjoyed the location and views, and that our service met your expectations. We look forward to welcoming you back for another amazing stay! Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 4.0/5

Quentin P. Business - Confirmed reviews ALL

Hi Quentin, Thanks for your kind words! We're thrilled to hear you enjoyed our friendly staff and your room. We hope to welcome you back for another great stay soon! Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 5.0/5

Kate M. Families - Confirmed reviews ALL

Hi Kate, Thank you so much for your wonderful feedback! We're thrilled to hear you had an amazing stay with us and that our prime location made it all the more enjoyable. It’s great to know you appreciated our team’s warm and helpful service; we really strive to provide that extra touch for our guests. We’re also glad the construction didn’t affect your experience much. We’re working hard on renovations to enhance our facilities, and it’s fantastic to hear you barely noticed it. Your kind words mean a lot to us, and we can’t wait to welcome you back for another brilliant stay! Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 3.0/5

Liisa D. Families - Confirmed reviews ALL

Hi Liisa, I’m really sorry to hear about your disappointment during your stay. I understand how important it is to have the right room setup, especially when traveling with family. While I can’t guarantee specific room types, we do our best to accommodate guest requests. I appreciate your feedback on the bathroom and shower pressure; I’ll make sure to pass that along to our maintenance team. Thank you for sharing your experience, and I hope we can welcome you back for a better stay in the future. Best regards L Barnett Guest Experience & Loyalty Manager

Hi Isaac, Thank you for sharing your feedback with us. I'm glad to hear that Angie made a positive impression on you with her friendly service! However, I’m truly sorry to learn that your stay didn’t meet your expectations. We recognize that our hotel has some areas in need of a refresh, and we appreciate you bringing this to our attention. Regarding the noise, please note that our hotel is in the vibrant heart of Surfers Paradise, which can sometimes lead to disturbances from the lively atmosphere. We do strive to minimize any impact on our guests, and I apologize that this affected your experience. Your insights are valuable to us, and I hope you might reconsider and give us another chance in the future. Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 5.0/5

Lynda A. Couples - Confirmed reviews ALL

Loved our night away. Service dis not disappoint.

Hi Lynda, Thank you for your lovely feedback! We're thrilled to hear you enjoyed the location and views, and that our service met your expectations. We look forward to welcoming you back for another amazing stay! Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 4.0/5

Quentin P. Business - Confirmed reviews ALL

Frirndly staff and a great room

Hi Quentin, Thanks for your kind words! We're thrilled to hear you enjoyed our friendly staff and your room. We hope to welcome you back for another great stay soon! Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 5.0/5

Kate M. Families - Confirmed reviews ALL

We had an amazing stay at the Novotel Surfers Paradise and can't recommend it highly enough. The location is unbeatable, right in the heart of Surfers Paradise, close to everything you could want, whether it's the beach, restaurants, or shopping. What really made our stay special was the staff. Every single person we interacted with was lovely, warm, and genuinely helpful. Nothing was too much trouble, and they went out of their way to make sure we had everything we needed. It's rare to find that level of consistent, friendly service. We'd also heard there was some construction happening, but honestly, we barely noticed it. All in all, a brilliant hotel with a prime location and a team of staff who really know how to look after their guests. We'll definitely be back!

Hi Kate, Thank you so much for your wonderful feedback! We're thrilled to hear you had an amazing stay with us and that our prime location made it all the more enjoyable. It’s great to know you appreciated our team’s warm and helpful service; we really strive to provide that extra touch for our guests. We’re also glad the construction didn’t affect your experience much. We’re working hard on renovations to enhance our facilities, and it’s fantastic to hear you barely noticed it. Your kind words mean a lot to us, and we can’t wait to welcome you back for another brilliant stay! Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 3.0/5

Liisa D. Families - Confirmed reviews ALL

I was disappointed to learn I couldn’t book a king room as my child sleeps us parents especially after we had a king room in the past. The bathroom is need of a makeover and the shower has very low pressure. I was disappointed with my last experience. The receptionist even told me they had rooms for my selected date but on booking. Com there was rooms available.

Hi Liisa, I’m really sorry to hear about your disappointment during your stay. I understand how important it is to have the right room setup, especially when traveling with family. While I can’t guarantee specific room types, we do our best to accommodate guest requests. I appreciate your feedback on the bathroom and shower pressure; I’ll make sure to pass that along to our maintenance team. Thank you for sharing your experience, and I hope we can welcome you back for a better stay in the future. Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 5.0/5

Brandon H. Solo - Confirmed reviews ALL

just booked a mini/nano break had stayed there back in 2020, little mould around the shower tiles and bath but other then that it was a fine stay

Hi Brandon, Thanks for your feedback! I'm glad you enjoyed your stay and appreciated our location. I apologize for the little mould issue you noticed; we’re always working to ensure our facilities are in top shape. We hope to welcome you back again soon! Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 1.0/5

James C. Couples - Confirmed reviews ALL

While we booked an ocean view - but the noise from outside was too loud. Called reception and they indicated they have passed this to management, but they never do anything about it. You are meant to be a four star hotel - so get double glazing on the windows. I even left a google review and explained everything. It seemed to be a copy and pasted reply - the hotel is in a noisy area! Still not good enough

Hi James, Thank you for taking the time to share your feedback. I am really sorry to hear that the outside noise affected your stay, particularly as you had chosen an ocean view room. I also appreciate your comments about the response you received after contacting us and leaving your Google review. I am sorry it came across as a standard or copy-and-paste response. We certainly don’t want you to feel that your concerns were not heard or taken seriously. While being in the heart of Surfers Paradise does mean there can be some outside noise, I completely understand that this is not ideal when you are trying to relax and enjoy your stay. Your suggestion regarding double glazing is a very valid one, and I will make sure your feedback is passed on to our management team. Thank you again for taking the time to let us know. I am sorry we did not provide the experience you were hoping for, and I do hope we have the opportunity to welcome you back and provide you with a more enjoyable stay. Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 4.5/5

Sharon D. Couples - Confirmed reviews ALL

Close to every thing shops trams beach

Hi Sharon, Thanks so much for your lovely feedback! We're thrilled to hear you enjoyed our prime location and found it convenient to access shops, trams, and the beach. We hope to welcome you back soon for another great stay! Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 5.0/5

Jay W. Couples - Confirmed reviews ALL

We had a great stay, on a mid weekday night in Surfers. Close to Cavill, plenty of eateries, markets were on too and everyone at the hotel was warm and welcoming!

Hi Jay, Thanks so much for your kind words! We're thrilled to hear you enjoyed your stay, our location, and the service from our team. It's always great to know our guests feel welcomed. We can't wait to have you back for another fantastic experience! Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 1.0/5

Brendan N. Families - Confirmed reviews ALL

Your WIFI doesn't work because you don't have the bandwidth for the building. Your WIFI doesn't have any security on it. You don't have an access point per room so it's shared. No one in the hotel could use it during our stay despite us asking you to fix it for the whole stay. Your outdoor areas were not kid friendly at all. Reception refused to help address any of the Internet Problems The shower was broken when we arrived and leaked all over the floor You removed the hair dryer at one point but left the glue on the tile wall? - Seriously just scrap it off Shower had mold growing in it... Housekeeping left a full trash bag in our room when cleaning the floor.... The celling looks like it's falling apart with holes in it. Engineering were the only useful people, who wanted to fix the issues but it's a management call to just pay a little bit more to update the access points and increase your bandwidth. - Seriously access points are like 70 bucks, another dedicated fiber line is ~60 bucks a day for the whole building your build isn't even fiber it's COAX just replace it and address the dammed problem.

Customer review rating 5.0/5

Victor T. Families - Confirmed reviews ALL

Fast check in and friendly staff

Hi Victor, Thank you for your kind words! I'm thrilled to hear you had a comfortable stay and that our staff made a positive impression. We hope to welcome you back soon for another great experience! Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 4.5/5

Scott B. Solo - Confirmed reviews ALL

staff friendly, clean

Customer review rating 2.5/5

Richard T. Couples - Confirmed reviews ALL

The room was well finished and clean and the shower was great. However it was really noisy all night and the hallway light was shining under the door super bright so we didn't really have a good night sleep. Perhaps provide eye mask and earplugs for guests?

Customer review rating 1.5/5

Daniel D. Solo - Confirmed reviews ALL

I have stayed here many times before and I’ve always been happy this time. However, the room was not up to speed. The door to the balcony was broken and almost fell off every time you opened it and you had to force it to open. The TV would not work in its Chromecast mode. It was actually connected to another room. Also the noise from the night across the road on Thursday night was a bit hard to handle. I will be back as I love the location, but I certainly wasn’t happy with room 1919.

Customer review rating 4.0/5

Rade S. Business - Confirmed reviews ALL

The hotel is very well located, rooms are nice, and the breakfast had a variety to choose from.

Customer review rating 5.0/5

Danielle M. Friends - Confirmed reviews ALL

Highly recommend staying here if you’re going out for a night in Surfers Paradise. Very convenient location.

Customer review rating 3.5/5

John R. Solo - Confirmed reviews ALL

Stay was ok. From an Accor point of view this is really a 3 star property. Mould in shower and around plug in wash basin. Reception on check in was terrible. No personality, I had to ask all questions about breakfast, parking etc. No information offered. Also was not told of complimentary mini bar for my booking, hence didn't use it. Was not told of it until checkout. Very in keeping with Surfers Paradise in general. Staff hate their jobs and make guest feel like they are an inconvenience. Doesn't represent good light for Accor+ Explorer member.

Customer review rating 2.5/5

Damian A. Business - Confirmed reviews ALL

2am Karaoke Doors, glass not insulated enough Room not made up

Customer review rating 5.0/5

Michael F. Business - Confirmed reviews ALL

It was fantastic

Customer review rating 3.5/5

Adam W. Business - Confirmed reviews ALL

My stay was great no issues room was nice and everything right at your door step

Other web-users rate our hotel

  • 3,114 reviews 9.2/10 Location
  • 4,296 reviews 6.5/10 Room
  • 2,986 reviews 7.3/10 Service
  • 119 reviews 3.3/10 WiFi
  • 1,664 reviews 5.4/10 Comfort
  • 1,571 reviews 5/10 Cleanliness
  • 1,475 reviews 4/10 Amenities
  • 1,014 reviews 7/10 Breakfast

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