Novotel Surfers Paradise 4 stars

Customer review rating (ALL Rating) 4.1/5 5,161 reviews

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Description

Hotel extras

  • Bronze winner in the Deluxe Accommodation category for the 2019 Queensland Tourism Awards

  • Located in the heart of Surfers Paradise, 150m from the beach

  • All Surfers Paradise accommodation rooms have balconies & beautiful ocean or hinterland views

  • Swimming pool, spa, gym, and BBQ facilities

  • Versatile meeting and events venues-wedding ceremony and reception venues available

Our accommodation(s)

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Hotel location

Novotel Surfers Paradise

Cnr of Surfers Paradise Blvd, and Hanlan Street
4217 SURFERS PARADISE
Australia

GPS:-28.0029127, 153.4286896999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BLVD Café & Bar

Non contractual photo

Enjoy all day dining from breakfast to dinner and delicious food & beverage items all day in-between.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  5,161 reviews

TripAdvisor Rating  3.7/5  1,421 reviews

Customer review rating 4.0/5

Maxine M. Families - Confirmed reviews ALL

All staff were friendly and helpful , we only stayed 1 night and was perfect for our requirements , however our booking seemed to be an issue , I booked on the app and also emailed for a room upgrade which was confirmed, when we arrived they didn't have our upgraded room available which we were ok with, ........But during our 24hour stay we were asked to pay the extra $50 for the upgrade on 3 separate occasions this did get a bit much.

Great holiday

Customer review rating 4.5/5

Leah Couples - Confirmed reviews ALL

Great holiday, well located, staff lovely, 1 annoying thing chose the green option for room daily service so we would go every 2nd day without getting our room serviced and on 2 occasions on the days our rooms were to be serviced, it wasn’t done by 3pm

Customer review rating 1.0/5

David M. Families - Confirmed reviews ALL

The lifts some times took 45 min to come to your level there was a group of soccer kids thet was running a muck and kept open the lift doors every time they closed made the stay horrible making us not want to come back at certain times and not want to leave at certain times

Customer review rating 3.5/5

Jacinta H. Families - Confirmed reviews ALL

Neat room. Breakfast was good value. Centrally located. A large group was booked in at the same time and literally took over hotel. Group (kids) had little supervision. Regularly had to wait over 10 minutes for an elevator. Hotel has potential but needs to consider comfort of ALL guest when taking large bookings. Even though 4 guests were booked into our room, regularly only received 3 towels from housekeeping.

Customer review rating 5.0/5

Monish K. Families - Confirmed reviews ALL

This was my first time ⏲️ coming to sunshine coast I didn't know anything about the place but Mr semi called us and made us site down and explaine about the place to visit and all about sunshine 🌞 and I could never believe that how good the Front office team where. They were so helpful on every call I did to them from my room they gave me the best response. The only thing I can request is that if you can have a shuttle bus from n to hotel that will be really helpful to those don't have car... Thank you very very much for the wonderful stay

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Other web-users rate our hotel

  • 3,395 reviews 9.3/10 Location
  • 4,640 reviews 6.4/10 Room
  • 3,391 reviews 7.5/10 Service
  • 127 reviews 3.5/10 WiFi
  • 1,809 reviews 5.5/10 Comfort
  • 1,669 reviews 4.6/10 Cleanliness
  • 1,592 reviews 4/10 Amenities
  • 1,270 reviews 6.8/10 Breakfast

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