Novotel Surfers Paradise 4 stars

Customer review rating (ALL Rating) 4.0/5 4,069 reviews

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Novotel Surfers Paradise - Image 2
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Novotel Surfers Paradise - Image 4

Description

Hotel extras

  • Bronze winner in the Deluxe Accommodation category for the 2019 Queensland Tourism Awards

  • Located in the heart of Surfers Paradise, 150m from the beach

  • All Surfers Paradise accommodation rooms have balconies & beautiful ocean or hinterland views

  • Swimming pool, spa, and fitness center

  • Versatile meeting and events venues-wedding ceremony and reception venues available

Our accommodation(s)

Book this hotel
Room 1

Choose comfort and space. Our Hinterland View Superior Room captures what Novotel is all about. Featuring 2 Double Beds, large work desk, LCD TV, shower over bath, floor to ceiling windows and private balcony. This room category is not pet-friendly.

  • Views:

    Mountain view

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 4 pers. max
  • 30 m² / 322 sq ft
  • Bedding 2 x Double bed(s)
  • Views: Mountain view

Choose comfort and space. Our Ocean View Superior Room is a great example of what Novotel is all about. It comes with all the usual facilities: 30SQM, shower over bath, floor to ceiling windows, private balcony. This room category is not pet-friendly.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Choose comfort and space. Our Ocean View Superior Room is a great example of what Novotel is all about. It comes with all the usual facilities: 30SQM, shower over bath, floor to ceiling windows, private balcony. This room category is not pet-friendly.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Enjoy work and quietness. Our Deluxe Room mixes modern décor, ergonomic comfort and high end facilities: 30 SQM Room, walk in shower, floor to ceiling windows, private balcony. This room category is not pet-friendly.

  • Views:

    City View

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Enjoy work and quietness. Our Deluxe Room mixes modern décor, ergonomic comfort and high end facilities: 30 SQM Room, shower over bath, floor to ceiling windows, private balcony. This room category is not pet-friendly.

  • Views:

    City View

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Enjoy work and quietness. Our Hinterland View, Deluxe Room is mixes modern décor, ergonomic comfort and high end facilities: 30 SQM Room, shower over bath, floor to ceiling windows, private balcony. This room category is not pet-friendly.

  • Views:

    Mountain view

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Enjoy work and quietness. Our Hinterland View, Deluxe Room mixes modern décor, ergonomic comfort and high end facilities: 30 SQM Room, walk in shower, floor to ceiling windows, private balcony. This room category is not pet-friendly.

  • Views:

    Mountain view

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Enjoy work and quietness. Our Ocean View, Deluxe Room mixes modern décor, ergonomic comfort and high end facilities: 30 SQM Room, walk in shower, floor to ceiling windows, private balcony. This room category is not pet-friendly.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Enjoy work and quietness. Our Ocean View, Deluxe Room mixes modern décor, ergonomic comfort and high end facilities: 30 SQM Room, shower over bath, floor to ceiling windows, private balcony. This room category is not pet-friendly.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Our Superior Family Room features modern décor, ergonomic comfort, 43 SQM open-plan layout (no doors), shower over bath, floor-to-ceiling windows, and a private balcony. This room category is not pet-friendly.

  • Views:

    City View

Max. number of persons
4
Area
From 43 m² / 462 sq ft

Bedding

Double bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Embrace freedom and calm. Our Hinterland View Deluxe Spa Room is cosy and spacious. It offers first-class comfort and convenience for a memorable holiday: 35SQM, spa bath, mini bar, private balcony. This room category is not pet-friendly.

  • Views:

    Mountain view

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Our Deluxe Family Room features modern décor, ergonomic comfort, 43 SQM open-plan layout (no doors), shower over bath, floor-to-ceiling windows, and a private balcony. This room category is not pet-friendly.

  • Views:

    City View

Max. number of persons
4
Area
From 43 m² / 462 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Located on our top floors with guaranteed ocean views, our executive rooms are designed to impress whether you are staying for business or leisure. 30 SQM, king bedding, walk in shower, private balcony. This room category is not pet-friendly.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Embrace freedom and calm. Our Ocean View Executive Spa Room is cosy and spacious. It offers first-class comfort and convenience for a memorable holiday: 35SQM, spa bath, mini bar, private balcony. This room category is not pet-friendly.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Enjoy the best Gold Coast views. Our spacious 4-bedroom, 4-bathroom penthouses span three levels on Level 36, featuring a fully equipped kitchenette, living and dining areas, private balconies, and a rooftop pool. This room category is not pet-friendly.

  • Views:

    Ocean/Sea view

Max. number of persons
8
Area
From 340 m² / 3659 sq ft

Bedding

King size bed(s) x4

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • DTT TV package
  • 50'/127 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Hotel location

Novotel Surfers Paradise

Cnr of Surfers Paradise Blvd, and Hanlan Street
4217 SURFERS PARADISE
Australia

GPS:-28.0029127, 153.4286896999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 408 rooms
  • 2 rooms for people with reduced mobility
  • 29 connecting rooms
  • 408 non-smoking rooms
  • 36 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Japanese
  • Portuguese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets allowed

Boutiques/shopping

Shopping mall

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte Additional charge
  • Room service Additional charge
  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

9 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Well-being

Outdoor Heated Pool

  • Outside
  • On site

Hotel Fitness Centre

  • On site
  • Massage

Sports and leisure

Basketball court

  • Nearby

Tennis

  • Nearby

Gym

  • Nearby

Tennis

  • On site

Gym

  • On site

Basketball court

  • On site
  • Near the property
  • Indoor parking
  • Public
  • 200 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.9 m / 6.2 ft
  • Parking pricing: 27 AUD 27 AUD Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Security

  • Well-lit parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

BLVD Café & Bar

Non contractual photo

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Takeaway Meals

Payment

  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu

Enjoy all day dining from breakfast to dinner and delicious food & beverage items all day in-between.

BLVD Cafe & Bar is open 7 days a week. Serving coffee, refreshments and offering an array of all day dining options for breakfast, lunch and dinner.

Make time for fitness in the well equipped gym with a variety of cardio and resistance equipment or challenge the family to a match on the outdoor tennis court before a swim in the outdoor pool.

Located a stone's-throw from Australia's most famous stretch of beach, Novotel Surfers Paradise provides a dazzling backdrop for the wedding ceremony & reception of your dreams.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  4,069 reviews

Customer review rating 2.5/5

David M. Couples - Confirmed reviews ALL

Hi David, I’m sorry to hear that noise from the vibrant nightlife affected your stay. Our location in the heart of Surfers Paradise does come with its own energy, and we try our best to minimize disturbances. We appreciate your feedback and hope to provide a better experience in the future. Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 5.0/5

Coral L. Families - Confirmed reviews ALL

Hi Coral, Thanks so much for your kind words! We're thrilled to hear you enjoyed our convenient location and found everything comfortable and clean. We hope to welcome you back for another great stay soon! Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 3.5/5

Sally B. Families - Confirmed reviews ALL

Hi Sally, Thanks for sharing your thoughts. I appreciate your feedback regarding the condition of our facilities. We’re currently undergoing renovations to enhance our offerings, and I apologize if this impacted your stay. Your comments are valuable as we strive to improve. Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 1.0/5

Naga C. Couples - Confirmed reviews ALL

Hi Naga, I’m really sorry to hear about the wait time you experienced at our reception. Your feedback is valuable, and I’ll make sure to share it with our team to look at ways to improve our service levels. Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 5.0/5

Michelle B. Families - Confirmed reviews ALL

Hi Michelle, Thanks for your positive feedback! We’re thrilled to hear you had a very good experience at Novotel Surfers Paradise. We look forward to welcoming you back soon for another enjoyable stay. Best regards L Barnett Guest Experience & Loyalty Manager

Hi David, I’m sorry to hear that noise from the vibrant nightlife affected your stay. Our location in the heart of Surfers Paradise does come with its own energy, and we try our best to minimize disturbances. We appreciate your feedback and hope to provide a better experience in the future. Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 5.0/5

Coral L. Families - Confirmed reviews ALL

Well located to shops, cafes and beach. Tram station just a short walk. Beach close by. Cavill Avenue a few minutes walk. Comfortable and clean.

Hi Coral, Thanks so much for your kind words! We're thrilled to hear you enjoyed our convenient location and found everything comfortable and clean. We hope to welcome you back for another great stay soon! Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 3.5/5

Sally B. Families - Confirmed reviews ALL

Clean but old and dated, pool area for old and dirty

Hi Sally, Thanks for sharing your thoughts. I appreciate your feedback regarding the condition of our facilities. We’re currently undergoing renovations to enhance our offerings, and I apologize if this impacted your stay. Your comments are valuable as we strive to improve. Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 1.0/5

Naga C. Couples - Confirmed reviews ALL

If possible pls add more customer care people at reception

Hi Naga, I’m really sorry to hear about the wait time you experienced at our reception. Your feedback is valuable, and I’ll make sure to share it with our team to look at ways to improve our service levels. Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 5.0/5

Michelle B. Families - Confirmed reviews ALL

Very good

Hi Michelle, Thanks for your positive feedback! We’re thrilled to hear you had a very good experience at Novotel Surfers Paradise. We look forward to welcoming you back soon for another enjoyable stay. Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 4.0/5

Isabelle Y. Families - Confirmed reviews ALL

Nice place. Central to everything

Hi Isabelle, Thanks so much for your lovely feedback! We're thrilled to hear you enjoyed your stay and found our location convenient. We hope to welcome you back soon for another great experience. Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 0.5/5

Steve G. Families - Confirmed reviews ALL

We were given a tiny, leaking room for 4 of us. There was water pooling on the floor, the beds were damp, and after calling reception, I was promised a 50% discount because you didn't have any other rooms. Dispite paying you directly, I was told I would have to go through booking.com to get my refund. When Booking.com called your hotel, you refused to refund the 50% and only refunded $47.00 I will NEVER be back.

Customer review rating 1.5/5

Rosemary R. Couples - Confirmed reviews ALL

Room was good and bed comfortable but the noise from buskers playing electric guitars till 1am kept us awake considering we were on the 29th floor. For this reason wouldn’t recommend or stay again.

Hi Rosemary, Thanks for sharing your feedback. I'm glad to hear you found your room comfortable! However, I’m sorry to learn that the noise from the vibrant nightlife affected your stay. We do our best to minimize disturbances, and I appreciate your understanding. Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 3.5/5

Jenna B. Families - Confirmed reviews ALL

Room was nice, view form 35th floor was terrific. Buffet break fast was disappointing. Not much variety and cold.

Hi Jenna, Thank you for your feedback! I'm glad you enjoyed the room and the stunning views. I'm sorry to hear that the buffet breakfast didn't meet your expectations. We appreciate your input and will certainly take it into consideration as we strive to improve our offerings. Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 5.0/5

Robert C. Families - Confirmed reviews ALL

Short break before Christmas

Dear Guest, Thank you for your lovely feedback. We're delighted you enjoyed your short break with us and appreciated our convenient location and beautiful rooms. It's wonderful to hear that I was able to assist with arranging a suitable room for your family member, and that Michael once again provided excellent service with your luggage. We look forward to welcoming you back to Novotel Surfers Paradise for another enjoyable stay. Kind regards, L Barnett Guest Experience Manager

Customer review rating 5.0/5

Karen A. S. A. Families - Confirmed reviews ALL

Hassle free, helpful staff a. relaxed vibe

Hi Karen a. S., Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay a. found our staff helpful. We'll make sure to pass along your appreciation to the team. We hope to welcome you back soon for another relaxing visit! Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 0.5/5

Lence J. Families - Confirmed reviews ALL

The unpleasant experience started from upon checkin, not a great start! Daniel could not locate the booking, this made me feel very anxious and felt extremely distressing as it took a very long time. There was a lot of to and from checking with others - out the back not in my view. Recorded the booking reference number, then took my phone - out of my view, then screenshot the booking from my phone. Finally got access keys for the room. Upon the last day we had late check out and thought we’d enjoy our last stay taking our leisurely time. Well that was cut short. Returning from breakfast there was a very unpleasant maintenance “drilling above our room” the noise was unbearable to be able to sit let alone have a conversation or even watch television. I contacted reception after several dial outs and was lucky enough to speak to the same person that checked us in Daniel. I questioned the maintenance as there was no communication to advise of any work. Daniel could only apologise. Daniel could hear the drilling as we were on the phone as I was barely able to speak and hear him. The intense drilling went on for hours. We decided to pack and go downstairs and speak to the duty manager as I wanted to lodge a complaint. In my disbelief Nathan was unaware of any maintenance works happening above our room, he confirmed he was unable to find any communications on the computer regarding the maintenance works held above our room. I played Nathan a recording of a very loud deafening heavy drilling sound that was coming from above our room. Once again I stressed that it made us feel very uncomfortable, there was no communication from management, disrupted my morning and there was no opportunity to prepare for the impact it had on us. Novotel failed to inform me and ruined my morning and further more from any future stays with Novotel GC. As far as compensation, Nathan reimbursed the parking for the disruption caused. Clearly a lack of communication and care for guests staying at this hotel. Never again Novotel GC.

Dear Lence, I’m truly sorry to hear about the challenges you faced during your stay with us. It’s disappointing to learn that the check-in process was stressful for you, and I understand how important it is for everything to run smoothly right from the start. I appreciate your patience while Daniel worked to resolve the booking issue. I sincerely apologize for the disruption caused by the maintenance work during your late check-out. We are currently undergoing renovations, which is mentioned on our booking platforms, but I regret that you weren’t informed about the specific work happening above your room. It’s understandable how frustrating that must have been, especially when you were trying to enjoy a leisurely morning. I’m glad Nathan was able to assist with the parking reimbursement, but I wish we could have done more to make your stay pleasant. Your feedback is vital, and I assure you it will be taken into consideration as we continue to improve our communication with guests. Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 5.0/5

Kiana B. Friends - Confirmed reviews ALL

The penthouse is amazing!! It is HUGE, modern, clean, premium and has great views. I loved that it included all the mini bar items and had extra inclusions too. We felt very special.

Hi Kiana, Thank you so much for your wonderful feedback! I’m thrilled to hear you loved the penthouse and enjoyed the views and amenities. It’s great to know we made you feel special during your stay. We hope to welcome you back soon! Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 2.0/5

Nur H. J. Families - Confirmed reviews ALL

We booked Novotel for its established reputation and the expectation of a satisfactory stay. While the room was spacious and big, the service was subpar. We had also anticipated a discounted or better rate for overnight parking which were not provided to guests. Additionally, essential amenities such as toothbrushes and shower caps were not provided. We requested a room cleaning which was not completed to our satisfaction. Upon inspection, the correct number of towels was not supplied and the room was not thoroughly cleaned. We also found dirty mugs on our tables which were not replaced. Overall, this was a disappointing experience.

Customer review rating 4.5/5

Natalie L. W. Friends - Confirmed reviews ALL

Great location and very helpful staffing at front desk and concierge. Within walking distance to the main strip of Surfers. Older hotel so could have a few upgrades, such as the view of the ' vegetable style garden ' and outdoor area near the pool. Only issue we found in the room was there is no ceiling lighting in the bedroom which made getting ready very hard at night when just working with a lamp and two bed reading lights . Overall good stay .

Hi Natalie, Thanks so much for sharing your thoughts! I’m glad to hear you found our location convenient and our staff helpful. We appreciate your feedback regarding the upgrades, especially concerning the outdoor area and room lighting. Your comfort is important to us, and I’ll make sure to pass your suggestions along to our management team for consideration in the future. It’s great to know you had a good stay overall, and we hope to welcome you back soon for another enjoyable visit! Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 4.5/5

Paul C. Friends - Confirmed reviews ALL

Clean room and helpful staff. Would recommend to others and re-book in future.

Hi Paul, Thanks so much for your wonderful feedback! We’re thrilled to hear you enjoyed our location, found your room clean, and appreciated our staff. We can’t wait to welcome you back in the future! Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 4.5/5

Gary O. Couples - Confirmed reviews ALL

This was a quick trip in to perform at the Gold Coast.The hotel contacted us prior to the weekend which was great as we were able to let them know that an early room would be really beneficial as we were arriving at 11.30 preparing for a show at 2pm.It was great to rock up at 11.30 and there the room was available. We were able to have a great lunch before we headed off.The view from the rim was spectacular.The gifts that we found in our room are a real treat.Thank you again for looking after us.

Hi Gary, Thank you so much for your lovely review! I’m thrilled to hear that our team was able to accommodate your early arrival and that it made your trip to perform at the Gold Coast enjoyable. It’s great to know you had time to relax and enjoy lunch before your show, and I’m glad you appreciated the spectacular view and the little gifts in your room. We always strive to provide excellent service, and it’s wonderful to see it reflected in your experience. Thank you for choosing Novotel Surfers Paradise, and we hope to welcome you back for another great stay! Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 4.5/5

Amanda G. Business - Confirmed reviews ALL

Great location and comfortable stay. We arrived earlier than expected and the staff were lovely and helpful. They kept our bags while we waited for a room and gave us an earlier check in.

Hi Amanda, Thanks for your kind words! We're thrilled to hear you enjoyed our location and found our staff helpful. It’s always our pleasure to assist with early check-ins and luggage storage. We hope to welcome you back soon for another great stay! Best regards L Barnett Guest Experience & Loyalty Manager

Customer review rating 2.5/5

Lynette O. Couples - Confirmed reviews ALL

Booking said Queen bed, were given a room with two double bed. Receptionist wasn’t helpful. Weren’t informed on booking site that pool was closed.

Customer review rating 1.0/5

Victoria N. Families - Confirmed reviews ALL

Rooms were outdated. Beds moves no locks on the wheels. Room service not great . Bathroom not cleaned during the stay sheets not charged stayed for 10 nights. Breakfast hot items not hot . Had one dinner in bar area had to wait 30min for drinks and 45 for dinner and it was cold .

Other web-users rate our hotel

  • 3,018 reviews 9.2/10 Location
  • 4,092 reviews 6.4/10 Room
  • 2,857 reviews 7.3/10 Service
  • 113 reviews 2.7/10 WiFi
  • 1,598 reviews 5.4/10 Comfort
  • 1,504 reviews 4.9/10 Cleanliness
  • 1,397 reviews 3.9/10 Amenities
  • 920 reviews 7.1/10 Breakfast

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