Novotel Surfers Paradise 4 stars

Customer review rating (ALL Rating) 4.1/5 4,525 reviews

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Description

Hotel extras

  • Bronze winner in the Deluxe Accommodation category for the 2019 Queensland Tourism Awards

  • Located in the heart of Surfers Paradise, 150m from the beach

  • All Surfers Paradise accommodation rooms have balconies & beautiful ocean or hinterland views

  • Swimming pool, spa, gym, and BBQ facilities

  • Versatile meeting and events venues-wedding ceremony and reception venues available

Our accommodation(s)

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Hotel location

Novotel Surfers Paradise

Cnr of Surfers Paradise Blvd, and Hanlan Street
4217 SURFERS PARADISE
Australia

GPS:-28.0029127, 153.4286896999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BLVD Café & Bar

Non contractual photo

Enjoy all day dining from breakfast to dinner and delicious food & beverage items all day in-between.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  4,525 reviews

TripAdvisor Rating  3.5/5  1,376 reviews

Brilliant location.

TripAdvisor rating 4.0/5

619debk Couples - TripAdvisor review

Lovely 3 night stay in a Deluxe Room overlooking Cavill Ave, the city and with ocean and Hinterland views. The room and bathroom are newly renovated and of a good size with large TV, fridge, hairdryer, iron and ironing board. There’s fabulous large toiletries provided, plus great hot shower. Breakfast has everything available in a buffet style. I personally prefer a cooked to order but we were still very satisfied. Reception staff were great especially Marvin who brought up our luggage. We were very pleased to have a birthday cake, bottle of Brut and balloons for my husband’s 80th in our room on arrival. The hotel is having some maintenance work done which is great as the lobby could do with an upgrade. It looks tired and outdated. All in all the location is brilliant so close to everything, G Link tram, shopping, restaurants, beach, river cruise and entertainment venues.

Dear 619debk, Thank you for taking the time to write a Trip Advisor post and your 4 star rating following your recent stay here at Novotel Surfers Paradise, it is always great to receive positive feedback from our Birthday guests! I will share your comments with my Team including Marvin as I know that your experience will serve as encouragement to everyone as we strive to continuously improve the quality of our products and services. I am happy that you enjoyed so many aspects of the Hotel including it's great location in the heart of Surfers Paradise and would like to share with you that an A La Carte breakfast menu is available in BLVD Cafe & Bar on the Ground Floor of the Hotel. Thank you again for your post 619debk, and my Team and I do hope to welcome you both back to Novotel Surfers Paradise in the near future for another great stay! Best Regards, Paul Morton General Manager Novotel Surfers Paradise

Great stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Good location very helpful staff

Dear Michael , We very much appreciate your comments regarding your stay at the Novotel Surfers Paradise. We love having our Accor Live Limitless Gold members stay with us and looking after them It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Deborah Hicks Hospitality Administrator Novotel Surfers Paradise

well located

Customer review rating 4.5/5

Suren Couples - Confirmed reviews ALL

close to everything

Dear surendra, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Deborah Hicks Hospitality Administrator Novotel Surfers Paradise

Always enjoyable

Customer review rating 5.0/5

Kylie Couples - Confirmed reviews ALL

Great views and clean rooms

Dear Kylie E., We very much appreciate your comments regarding your stay at the Novotel Surfers Paradise. We love having our Accor Live Limitless Gold members come and stay with us. I am delighted you had a wonderful stay with us and enjoyed our beautiful location and stunning views It is always a pleasure to receive positive feedback. I will share your comments with our housekeeping team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Deborah Hicks Hospitality Administrator Novotel Surfers Paradise

well located, good stay

Customer review rating 5.0/5

Ellablu G. Friends - Confirmed reviews ALL

love the location it was in the most perfect spot, the staff were friendly and the room was clean and perfect for what we needed

Dear Ellablu We very much appreciate your comments regarding your stay at the Novotel Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Deborah Hicks Hospitality Administrator Novotel Surfers Paradise

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Other web-users rate our hotel

  • 2,835 reviews 9.2/10 Location
  • 4,032 reviews 6.3/10 Room
  • 2,988 reviews 7.7/10 Service
  • 140 reviews 3.7/10 WiFi
  • 1,627 reviews 5.3/10 Comfort
  • 1,464 reviews 4.8/10 Cleanliness
  • 1,208 reviews 4.6/10 Amenities
  • 995 reviews 7.4/10 Breakfast

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