Novotel Surfers Paradise 4 stars

Name: Novotel Surfers Paradise - ALL
Address: Cnr of Surfers Paradise Blvd, and Hanlan Street, SURFERS PARADISE, 4217, AU
Telephone: +61755793499
Rating: 4

Customer review rating (ALL Rating) 4.0/5 4,084 reviews

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43 43 photos/video

Cnr of Surfers Paradise Blvd, and Hanlan Street, 4217 SURFERS PARADISE, Australia

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Novotel Surfers Paradise

Hotel that makes every moment matter

Novotel Surfers Paradise Hotel is situated just minutes from Surfers Paradise beach. Take in magnificent ocean or city skyline views from your private balcony. Relax by the outdoor swimming pool, join friends for a glass of wine, barista made coffee or all day dining in the BLVD Cafe & Bar. The hotel's modern venues are perfect for meetings, weddings and special occasions.

Explore Novotel Surfers Paradise: Your gateway to Gold Coast's best. Amidst beautiful beaches, discover vibrant shopping, dining, and nightlife. Indulge in our amenities, and let Novotel be your starting point for a stylish Gold Coast experience.

We look forward to welcoming you to Novotel Surfers Paradise! HA7P0@accor.com or +61 7 5579 3499

Kim STREDDER, Hotel Management

Novotel Surfers Paradise is undergoing an exterior building upgrade, including painting and other improvements. While we undertake façade improvements, our Pool & Spa opening hours are adjusted as follows: *Weekdays - 4PM to 10PM; *Weekends, Queensland school holidays, and public holidays - remain open all day; Minimal noise may occur, but we're committed to keeping it as low as possible. Thank you for your understanding

Hotel extras

Bronze winner in the Deluxe Accommodation category for the 2019 Queensland Tourism Awards
Located in the heart of Surfers Paradise, 150m from the beach
All Surfers Paradise accommodation rooms have balconies & beautiful ocean or hinterland views
Swimming pool, spa, and fitness center
Versatile meeting and events venues-wedding ceremony and reception venues available

Our accommodation(s)

Room

Hinterland View, Superior Room, 1 King Bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: Mountain view
Most of the accommodation: Balcony

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Room

Hinterland View Superior Room, 2 Double Beds

4 pers. max
30 m² / 322 sq ft

Bedding 2 x Double bed(s)
Views: Mountain view

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Room

Ocean View, Superior Room, 1 King Bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: Ocean/Sea view

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Room

Ocean View, Superior Room, 2 Double Beds

4 pers. max
30 m² / 322 sq ft

Bedding 2 x Double bed(s)
Views: Ocean/Sea view

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Room

Deluxe Room, 1 King Bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Deluxe Room, 2 Double Beds

4 pers. max
30 m² / 322 sq ft

Bedding 2 x Double bed(s)
Views: City View

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Room

Hinterland View, Deluxe Room, 2 Double Beds

4 pers. max
30 m² / 322 sq ft

Bedding 2 x Double bed(s)
Views: Mountain view

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Room

Hinterland View, Deluxe Room, 1 King Bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: Mountain view

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Room

Ocean View, Deluxe Room, 1 King Bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: Ocean/Sea view

See availabilities

Room

Ocean View, Deluxe Room, 2 Double Beds

4 pers. max
30 m² / 322 sq ft

Bedding 2 x Double bed(s)
Views: Ocean/Sea view

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Room

Superior Family Room, 1 King + 2 Singles

4 pers. max
43 m² / 462 sq ft

Bedding 1 x Double bed(s) and 2 x Single bed(s)
Views: City View

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Room

Hinterland View, Superior Spa Room, 1 King Bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: Mountain view

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Room

Deluxe Family Room, 1 King + 2 Singles

4 pers. max
43 m² / 462 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)
Views: City View

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Room

Ocean View, Executive Room, 1 King Bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: Ocean/Sea view

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Room

Ocean View Executive Spa Room, 1 King Bed

2 pers. max
35 m² / 376 sq ft

Bedding 1 x King size bed(s)
Views: Ocean/Sea view

See availabilities

Penthouse

Penthouse with 4 Bedrooms

8 pers. max
340 m² / 3659 sq ft

Bedding 4 x King size bed(s)
Views: Ocean/Sea view

See availabilities

Hotel location

Novotel Surfers Paradise

Cnr of Surfers Paradise Blvd, and Hanlan Street
4217 SURFERS PARADISE
Australia

GPS:-28.0029127, 153.4286896999

+61 7 5579 3499

+61 7 5592 0026

Helensvale

Railway station

Access: 11 km / 6.84 mi 20 min drive

Sea World

Amusement park

Access: 5.5 km / 3.42 mi 11 min drive

Botanic Gardens

Botanical gardens

Access: 6 km / 3.73 mi 11 min drive

Currumbin Wildlife Sanctuary

Tourist attraction

Access: 17.4 km / 10.81 mi 29 min drive

Wet n Wild

Amusement park

Access: 19 km / 11.81 mi 23 min drive

Movie World

Amusement park

Access: 19 km / 11.81 mi 23 min drive

Dreamworld

Amusement park

Access: 26 km / 16.16 mi 30 min drive

Surfers Paradise Beach

Beach area

Access: 150 m / 0.09 mi 5 min walk

Pacific Fair Shopping Centre

Shopping centre/mall

Australia Fair Shopping Centre

Shopping centre/mall

Cavill Mall

Shopping centre/mall

Cavill Mall

Restaurant and cafe district

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

BLVD Café & Bar

Non contractual photo

Enjoy all day dining from breakfast to dinner and delicious food & beverage items all day in-between.

Meetings & Events

Number of Meeting Room: 9
Surface of the largest room: 406 m² / 4423 sq ft
Maximum seats capacity: 500
Maximum capacity for banquets: 300

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.0/5 4,084 reviews

Hoa T. L. Families - 7/30/2026 Confirmed reviews ALL

Colin D. Couples - 7/30/2026 Confirmed reviews ALL

Daniel M. Couples - 7/30/2026 Confirmed reviews ALL

Ashlea T. Families - 7/29/2026 Confirmed reviews ALL

I’m a bit disappointed in my stay. I had called prior to booking the hotel to make sure you guys had a pool as we were staying there for my son 8th birthday and on the Monday let the kids stay home from school for fun we had got five children ready to go down to the pool to be told when we got down there that it was shut during the week so we quite upset about that and the kids were very disappointed and also when I called I booked to have two Family rooms we couldn’t have them side-by-side because we wanted to have the beach view but then one had a beach view and one was not which was a bit disappointed because we should’ve just had them side-by-side to ask for all these things and then get there and not have them. It’s pretty disappointing.

Hi Ashlea, Thanks for sharing your thoughts about your recent stay with us. I'm really sorry to hear that your experience didn’t meet your expectations. I completely understand how disappointing it must have been for the kids to find the pool closed, especially for such a special occasion. Please note that the pool can be closed during our renovation period, which is the case during weekdays. I apologize for any inconvenience this caused to your son's birthday celebration. I also regret that the family rooms weren't next to each other as you had hoped. While we do our best to accommodate requests, sometimes due to availability, we can’t always guarantee specific room arrangements. Your feedback is valuable, and I’ll ensure it’s shared with the team as we strive to improve our guest experience. Thanks again for your feedback, and I hope you'll consider giving us another chance in the future to provide a better experience. Best regards L Barnett Guest Experience & Loyalty Manager

Fiona P. Couples - 7/29/2026 Confirmed reviews ALL

Hi Fiona, Thanks for your feedback! I understand that parking costs can add up during a longer stay. We do offer a discounted rate for parking. If you have any other concerns or suggestions, feel free to reach out! Best regards L Barnett Guest Experience & Loyalty Manager

Web-users rating

Other web-users rate our hotel

3,130 reviews 9.1/10 Location
4,292 reviews 6.5/10 Room
2,973 reviews 7.2/10 Service
123 reviews 3.2/10 WiFi
1,646 reviews 5.3/10 Comfort
1,566 reviews 4.8/10 Cleanliness
1,469 reviews 4.1/10 Amenities
1,046 reviews 6.9/10 Breakfast

798 reviews 9.3/10 Location
1,048 reviews 6.1/10 Room
778 reviews 7.1/10 Service
22 reviews 2.7/10 WiFi
435 reviews 4.4/10 Cleanliness
404 reviews 4.2/10 Amenities
318 reviews 7.1/10 Breakfast
204 reviews 7.3/10 Value

517 reviews 9.3/10 Location
783 reviews 6.9/10 Room
558 reviews 7.5/10 Service
25 reviews 2.4/10 WiFi
241 reviews 5.6/10 Cleanliness
232 reviews 4.1/10 Amenities
183 reviews 6.7/10 Breakfast
143 reviews 6.9/10 Value

88 reviews 8.3/10 Location
190 reviews 6.5/10 Room
151 reviews 7.5/10 Service
75 reviews 5.4/10 Cleanliness
73 reviews 4.9/10 Comfort
58 reviews 4.5/10 Amenities
34 reviews 6.8/10 Breakfast
6 reviews 4.7/10 Pool

136 reviews 9.2/10 Location
191 reviews 8/10 Room
154 reviews 8.2/10 Service
62 reviews 5.8/10 Cleanliness
33 reviews 6.5/10 Value
29 reviews 7/10 Breakfast
17 reviews 4.8/10 Pool

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Novotel Surfers Paradise, check-in is from 02:00 PM and check-out is until 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Surfers Paradise regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.