Novotel Surfers Paradise 4 stars

Customer review rating (ALL Rating) 4.0/5 4,465 reviews

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Description

Hotel extras

  • Bronze winner in the Deluxe Accommodation category for the 2019 Queensland Tourism Awards

  • Located in the heart of Surfers Paradise, 150m from the beach

  • All Surfers Paradise accommodation rooms have balconies & beautiful ocean or hinterland views

  • Swimming pool, spa, gym, and BBQ facilities

  • Versatile meeting and events venues-wedding ceremony and reception venues available

Our accommodation(s)

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Hotel location

Novotel Surfers Paradise

Cnr of Surfers Paradise Blvd, and Hanlan Street
4217 SURFERS PARADISE
Australia

GPS:-28.0029127, 153.4286896999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BLVD Café & Bar

Non contractual photo

Enjoy all day dining from breakfast to dinner and delicious food & beverage items all day in-between.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  4,465 reviews

TripAdvisor Rating  3.7/5  1,433 reviews

Customer review rating 3.5/5

Angelo G. Couples - Confirmed reviews ALL

Good location but hotel staff members are not too hospitable. And we don't like your policy that we have to pay extra for dental kits and there are no slippers in the hotel!

Customer review rating 3.0/5

Megan H. Couples - Confirmed reviews ALL

Amazing spot! Good price. But room wasnt clean! Informed reception almost felt like they didnt care. Just said enjoy the rest of your day😳 I also have photos of the mess left from who knows how long! Floors were dirty our feet were black!

Customer review rating 5.0/5

Rebecca D. Couples - Confirmed reviews ALL

Ly at reception was the stand out. The team couldn’t have done enough for us! So pleased and we will be back.

Customer review rating 3.5/5

Roslyn C. Couples - Confirmed reviews ALL

One night stay on way to the coast very good location albeit a little tired needs updating.

Customer review rating 1.5/5

Samantha M. Families - Confirmed reviews ALL

Room was dirty they brought a cot for my 1year old it was so dusty my son couldn’t sleep in it asked multiple times to have it cleaned no one ever came to do it.

I’m really sorry to hear about the cleanliness issues you faced during your stay, especially regarding the cot for your little one. We aim for high standards, and I appreciate your feedback as it helps us improve. Thank you for sharing your experience with us. Best regards L Barnett Guest Experience & Loyalty Manager

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Other web-users rate our hotel

  • 3,295 reviews 9.2/10 Location
  • 4,458 reviews 6.5/10 Room
  • 3,185 reviews 7.3/10 Service
  • 122 reviews 4/10 WiFi
  • 1,691 reviews 5.6/10 Comfort
  • 1,607 reviews 4.7/10 Cleanliness
  • 1,542 reviews 4.3/10 Amenities
  • 1,194 reviews 7/10 Breakfast

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