Mantra Sun City Surfers Paradise 3 stars

Customer review rating (ALL Rating) 4.3/5 1,166 reviews

Mantra Sun City Surfers Paradise - Image 1
Mantra Sun City Surfers Paradise - Image 2
Mantra Sun City Surfers Paradise - Image 3
Mantra Sun City Surfers Paradise - Image 4
3400 Gold Coast Highway, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • Large apartment style accommodation - perfect for big groups

  • Pools, sauna, and steam room to help you cool down or warm up

  • Waterslides into the pools for fun and adventure

  • Three distinct swimming pools (indoor and outdoor)

  • 25-minute drive from local theme parks

Our accommodation(s)

Book this hotel
Room 1

Room

Hotel Room

Photo out of - Hotel Room

Ideally suited to singles and couples who don't want to compromise on quality or location. Featuring a king zip bed and light kitchen utensils, hotel suites offer a stylish and comfortable base for your Surfers Paradise holiday.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 38 m² / 409 sq ft

Bedding

Joinable bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your roomAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • 2 pers. max
  • 38 m² / 409 sq ft
  • Bedding 1 x Joinable bed(s)
  • Most of the accommodation: Balcony
See availabilities

Apartment

1 Bedroom Ocean

Photo out of - 1 Bedroom Ocean

Featuring a private balcony with breathtaking views over the Pacific Ocean, 1 Bedroom Ocean Apartments also feature a full kitchen, laundry, comfortable living and dining area, TV with Foxtel and WiFi access. The perfect place to relax.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 89 m² / 957 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Gas hobs
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

2 Bedroom

Photo out of - 2 Bedroom

The perfect choice for a family, 2 Bedroom Apartments offer the added convenience of self catering, with a fully equipped kitchen, laundry and private balcony with sweeping views across Surfers Paradise towards the hinterland.

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 133 m² / 1431 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Gas hobs
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Refrigerator with freezer compartment
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Apartment

2 Bedroom Ocean

Photo out of - 2 Bedroom Ocean

Featuring expansive views over the Pacific Ocean, all of our 2 Bedroom Ocean Apartments have their own private balcony, as well as a full kitchen, laundry, living and dining area, 2 separate bedrooms, Foxtel TV and WiFi access.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 133 m² / 1431 sq ft

Bedding

King size bed(s) x1

Joinable bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Gas hobs
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Apartment

3 Bedroom Ocean

Photo out of - 3 Bedroom Ocean

For families or groups of friends, our 3 Bedroom Ocean Apartments are practical, comfortable and spacious with each apartment offering a large living and dining area, TV with Foxtel, fully equipped kitchen and balcony overlooking the Pacific Ocean.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
7
Area
From 204 m² / 2195 sq ft

Bedding

King size bed(s) x2

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Gas hobs
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Refrigerator with freezer compartment
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Hotel location

Mantra Sun City Surfers Paradise

3400 Gold Coast Highway
4217 SURFERS PARADISE
Australia

GPS:-27.992667, 153.428728

Telephone
Fax +61 7 5584 6666

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • GOLD COAST AIRPORT Additional charge
  • OOL Additional charge

In hotel

Hotel informations

  • 89 rooms
  • 6 connecting rooms
  • 89 non-smoking rooms
  • 39 floors

Languages spoken at the hotel

  • Brazilian
  • English
  • Indonesian
  • Korean
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel Additional charge
  • WiFi in the communal areas Additional charge

Air conditioning

  • Air Conditioning

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Pets

Pets not allowed

Catering

One Restaurant

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

One Meeting room

Family

Services for children

  • Board games available
  • Outdoor playground for children
  • Green area

Well-being

Indoor Pool

  • Covered
  • On site

Outdoor Pool

  • Outside
  • On site

Gymnasium

  • On site
  • Sauna room

Sports and leisure

Tennis

  • On site

Gym

  • On site

Tennis

  • Nearby

Basketball court

  • Nearby

Basketball court

  • On site

Gym

  • Nearby
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 2.2 m / 7.21 ft

  • Parking pricing: 15.62 € 25 AUD Per day

Services & equipment

  • Intercom

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators

KOASTAL KITCHEN

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Takeaway Meals

Payment

  • Credit card
  • Apple Pay
  • Contactless

The doors to Koastal Kitchen are open for breakfast daily. Fast, great value meals to start the day and all made from fresh local ingredients in the Kitchen. The sun, the surf, the shopping, the excitement, it builds an appetite!

Enjoy the lagoon-style pool with waterslides, relaxing spas, indoor heated pool and outdoor plunge pool. Please note Lagoon Pool and waterslides are temporarily closed for maintenance. The Indoor Pool and Plunge Pool remain open and operating as normal.

If you want to keep up your fitness routine while on holiday, we have a fully equipped gymnasium for guests' use. After your workout, enjoy a refreshing dip in our resort pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,166 reviews

Customer review rating 5.0/5

Tyron S. Families - Confirmed reviews ALL

Thank you for the wonderful feedback! We’re delighted you and your family enjoyed your eight-night stay, especially our convenient location close to the beach and tram stop. It’s lovely to hear the views from the 18th floor made your stay even more special. We truly appreciate you choosing Mantra Sun City and sharing your experience. We hope to welcome you and your family back for another fantastic Gold Coast getaway soon!

Customer review rating 4.0/5

Ricki D. Families - Confirmed reviews ALL

Thank you for sharing your feedback! We’re pleased to hear you and your family enjoyed our spacious, clean apartments, lovely views and convenient location right by the tram stop. It’s great to know our team helped make your stay enjoyable. We apologise for the confusion regarding parking at checkout and appreciate you bringing this to our attention. We’ll keep this in mind to help ensure a smoother departure experience for our guests. Thank you for choosing Mantra Sun City, and we hope to welcome you and your family back again soon!

Customer review rating 5.0/5

Rhonda T. Friends - Confirmed reviews ALL

Thank you for such lovely feedback! We’re absolutely delighted to hear you had a wonderful stay and that our team, including our kitchen staff and cooks, made you feel so welcome and well looked after. It’s fantastic to know you enjoyed your apartment and our convenient location in Surfers Paradise. We truly appreciate your continued loyalty as a Platinum ALL member and your kind recommendation. We’ll be sure to share your lovely comments with our team. We look forward to welcoming you back to Mantra Sun City again soon!

Customer review rating 4.5/5

Philip L. Couples - Confirmed reviews ALL

Thank you for the lovely feedback! We’re delighted to hear you had such a relaxing and enjoyable stay and found your accommodation comfortable and clean. It’s especially wonderful to know you enjoyed your Platinum ALL recognition, welcome amenity and room upgrade. We truly appreciate your continued loyalty and your 9/10 recommendation. We look forward to welcoming you back to Mantra Sun City for another relaxing stay soon!

Customer review rating 5.0/5

Patisepa F. Families - Confirmed reviews ALL

Thank you for such an amazing review! We’re absolutely delighted that you chose to try Mantra Sun City and that your family of five had such a memorable stay. It’s wonderful to hear the spacious apartment, pools, spas and breakfast all helped make your visit so special. Your kind words about our reception and Koastal Kitchen team are truly appreciated. We’ll be sure to share your lovely feedback with them, especially knowing they made you feel so welcome and well looked after. We’re also thrilled you enjoyed your ALL member benefits and welcome amenities! We can’t wait to welcome you and your family back for another fantastic Gold Coast getaway!

Thank you for the wonderful feedback! We’re delighted you and your family enjoyed your eight-night stay, especially our convenient location close to the beach and tram stop. It’s lovely to hear the views from the 18th floor made your stay even more special. We truly appreciate you choosing Mantra Sun City and sharing your experience. We hope to welcome you and your family back for another fantastic Gold Coast getaway soon!

Customer review rating 4.0/5

Ricki D. Families - Confirmed reviews ALL

Clean, quiet, well located beside trams, spacious rooms, good view & reasonably priced. Staff were great too.

Thank you for sharing your feedback! We’re pleased to hear you and your family enjoyed our spacious, clean apartments, lovely views and convenient location right by the tram stop. It’s great to know our team helped make your stay enjoyable. We apologise for the confusion regarding parking at checkout and appreciate you bringing this to our attention. We’ll keep this in mind to help ensure a smoother departure experience for our guests. Thank you for choosing Mantra Sun City, and we hope to welcome you and your family back again soon!

Customer review rating 5.0/5

Rhonda T. Friends - Confirmed reviews ALL

all staff were lovely and nice to me and helped me appartment wounderfull

Thank you for such lovely feedback! We’re absolutely delighted to hear you had a wonderful stay and that our team, including our kitchen staff and cooks, made you feel so welcome and well looked after. It’s fantastic to know you enjoyed your apartment and our convenient location in Surfers Paradise. We truly appreciate your continued loyalty as a Platinum ALL member and your kind recommendation. We’ll be sure to share your lovely comments with our team. We look forward to welcoming you back to Mantra Sun City again soon!

Customer review rating 4.5/5

Philip L. Couples - Confirmed reviews ALL

Relaxing and enjoyable

Thank you for the lovely feedback! We’re delighted to hear you had such a relaxing and enjoyable stay and found your accommodation comfortable and clean. It’s especially wonderful to know you enjoyed your Platinum ALL recognition, welcome amenity and room upgrade. We truly appreciate your continued loyalty and your 9/10 recommendation. We look forward to welcoming you back to Mantra Sun City for another relaxing stay soon!

Customer review rating 5.0/5

Patisepa F. Families - Confirmed reviews ALL

My family usually stay at Novotel in Surfers Paradise because of its central location however we decided to try a new hotel and we are so glad we did ! We are left speechless after discovering this hotel as the facilities were absolutely perfect for our family of 5. Great experience from the warm welcome on check in, the breakfast restaurant staff was amazing and food delicious, our children loved the pools while the adults could enjoy the multiple spas and loungers and the welcome amenities were very generous.

Thank you for such an amazing review! We’re absolutely delighted that you chose to try Mantra Sun City and that your family of five had such a memorable stay. It’s wonderful to hear the spacious apartment, pools, spas and breakfast all helped make your visit so special. Your kind words about our reception and Koastal Kitchen team are truly appreciated. We’ll be sure to share your lovely feedback with them, especially knowing they made you feel so welcome and well looked after. We’re also thrilled you enjoyed your ALL member benefits and welcome amenities! We can’t wait to welcome you and your family back for another fantastic Gold Coast getaway!

Customer review rating 4.0/5

Joanne R. Families - Confirmed reviews ALL

The staff were very friendly and helpful, the pool facilities were great, the room felt a little old and the blankets in the cupboard didn't seem freshly washed and only had a sheet on the bed, but otherwise we enjoyed it:)

Thank you for sharing your feedback! We’re glad you and your family enjoyed our pool facilities and found our team friendly and helpful. We’re sorry the condition of the room and the blankets in the cupboard didn’t meet your expectations. We understand how important a comfortable and clean sleeping environment is, and we appreciate you bringing this to our attention. Thank you again for your kind comments, and we hope to welcome you and your family back to Mantra Sun City for an even better stay next time!

Customer review rating 3.0/5

Jodie S. Couples - Confirmed reviews ALL

Poor service for late checkin. Had a note put on car for overstay in the car park even though we were a guest. Could only park in visitor parking as no parking bay number was given. Nothing major but the lamp globe was blown. 1 x sharpish knife but top was broken off. Everything else was ok.

Customer review rating 2.0/5

Brendan R. Families - Confirmed reviews ALL

Just rude reception staff and the $25 parking fee is a piss take

Customer review rating 5.0/5

Maria L. Families - Confirmed reviews ALL

We stayed as a group of six in a three-bedroom unit and it was huge. Due to the hotel being slightly older than others the rooms are very spacious. Check in was easy and friendly. Overall, we had an excellent stay.

Thank you for the wonderful review! We’re delighted your group enjoyed the spacious three-bedroom apartment and found everything clean and comfortable. It’s great to hear check-in was smooth and welcoming, helping you get your stay off to a great start. We also appreciate you recognising our efforts to reduce waste through our pool towel practices. Thank you for choosing Mantra Sun City, and we hope to welcome you all back for another excellent stay soon!

Customer review rating 5.0/5

Mia J. Families - Confirmed reviews ALL

All of stuff members was great we felt warm and welcomed.

Thank you for such wonderful feedback! We’re thrilled to hear your family had a fantastic stay and felt so warm and welcomed by our team. It’s lovely to know you enjoyed our convenient location and that everything made for a perfect visit. Your perfect scores mean a lot to us, and we hope to welcome you and your family back to Mantra Sun City again soon!

Customer review rating 4.5/5

Matthew D. J. Families - Confirmed reviews ALL

Great trip staff very friendly pool was amazing but the rooms felt a bit outdated

Thank you for the fantastic feedback! We’re so pleased you had a great family trip and enjoyed our pools, facilities and especially the friendly service from our team. We appreciate your comments regarding the rooms feeling a little dated, as well as the dust around the lift area and WiFi speed. We’ll certainly keep these points in mind as we continue working on improvements. It’s wonderful to hear you’d recommend us, and we hope to welcome you and your family back again soon!

Customer review rating 3.5/5

Sheryl R. Couples - Confirmed reviews ALL

Great location, the proximity to the light rail makes getting around affordable and convenient. Hotel is comfortable and the staff are really lovely. The room we stayed in could do with a refresh with the furniture looking very tired and dated. The bathroom shower tap was very stiff and extremely hard to regulate the water temperature which could be a hazard. The bed was too firm for my liking.

Hi Sheryl, Thank you for taking the time to share your feedback. I’m glad you enjoyed our location and found the team welcoming. I’m sorry to hear that parts of the apartment were not up to standard, particularly the dated furniture, marked carpet and firm bed. I’m also concerned to hear about the shower tap being difficult to adjust, as this is something we want our guests to feel safe and comfortable using. Thank you for bringing this to our attention so it can be followed up. We appreciate your honest feedback and hope to have the opportunity to welcome you back for a more comfortable stay. Kind regards, Mayline Assistant Manager

Customer review rating 4.5/5

Alan B. Couples - Confirmed reviews ALL

Checkin good, our oceanview room was fabulous with separate bedroom and self contained. Tv a great size. Staff accommodating. Pools good would’ve been nice if the pool bar was open more often. It was school holidays so unsure why not, staff issue maybe. Breakfast excellent.

Hi Alan, Thank you for taking the time to share your lovely feedback! It’s great to hear you enjoyed your ocean view room and had a good stay with us. I’ll pass your lovely comments on to the reception team, who will be happy to hear they made a good impression. Thank you also for the feedback about the pool bar. I can understand it would have been nice to have it open more often during the school holidays and will pass your feedback onto our team. We hope to see you back at Sun City again soon! Kind regards, Mayline Assistant Manager

Customer review rating 4.5/5

Joshua A. Families - Confirmed reviews ALL

Great location, easy access to everything with tram station straight out the front, great pool facilities for children

Dear Joshua, Thank you for sharing your great feedback! I’m glad you and your family enjoyed the pool facilities and found it easy to get around with the tram right outside. We really appreciate you choosing to stay with us and hope to welcome you and your family back for another great stay soon. Kind regards, Mayline Assistant Manager

Customer review rating 3.5/5

Robyn W. Friends - Confirmed reviews ALL

Stayed with a group of friends with a variety of rooms types and on different floors, great for families, good service, nothing was problem

Dear Robyn, Thank you for taking the time to share your feedback! It’s lovely to hear that you and your friends enjoyed our location and found our team helpful during your stay. We’re glad the hotel suited your group and that you were able to make the most of being so close to the tram and beach. I’m sorry we fell a little short in some areas, particularly cleanliness and appreciate you bringing this to our attention. We hope to welcome you and your friends back again soon! Kind regards, Mayline Assistant Manager

Customer review rating 4.5/5

Kunal C. S. Families - Confirmed reviews ALL

Great staff, clean room , enjoyed staying at Mantra Sun City, my kids enjoy the pool and breakfast. Overall very great.

Dear Kunal, Thank you for your lovely feedback about your stay with us! I’m so happy to hear you and your family enjoyed your stay, especially the pool, breakfast and our team’s service. It’s always great to know the kids had a good time too. We appreciate you choosing Mantra Sun City and hope to welcome you all back again soon! Kind regards, Mayline Assistant Manager

Customer review rating 4.5/5

Franklin D. N. Families - Confirmed reviews ALL

Great, wish we could have spent more time there

Dear Franklin, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a great stay at Mantra Sun City and enjoyed our convenient location right next to the tram stop. It is also wonderful to know that our team and the various aspects of your stay contributed to a positive experience. We appreciate your feedback regarding the availability of additional meal options, and we understand how having more dining choices can enhance a stay. Your comments are valued and appreciated. We hope to have the pleasure of welcoming you and your family back to Mantra Sun City in the future, hopefully for a longer stay next time! Kind regards, The Mantra Sun City Team

Customer review rating 4.0/5

Dean H. Families - Confirmed reviews ALL

Great staff, helpful and friendly

Dear Dean, Thank you for taking the time to share your feedback following your stay at Mantra Sun City. We are pleased to hear that you enjoyed our convenient location, with easy access to the tram and Surfers Paradise, and that our team made a positive impression with their friendly and helpful service. We appreciate you choosing to stay with us and value your feedback, as it helps us continue to improve the experience we provide to our guests. We look forward to welcoming you and your family back to Mantra Sun City for another enjoyable stay in the future. Kind regards, The Mantra Sun City Team

Customer review rating 4.0/5

Joyce L. Couples - Confirmed reviews ALL

We have stayed in Mantra Sun City before. It is well located for beach access and relatively close to the centre and other things. The check in/reception team is always polite and nice. The only thing is the actual room is a bit old now. We can see all the wear and tear around the one bedroom studio apartment which we've stayed this time round. Also, I have found the bed sheets has some black marks on it.

Dear Joyce, Thank you for staying with us again and for taking the time to share your feedback. It’s lovely to hear you continue to enjoy our location and that our reception team have always made you feel welcome. I’m really sorry about the condition of the apartment on this visit, particularly finding black marks on the bed sheets. I completely understand how disappointing that would have been and it’s not the standard of cleanliness we want to provide. I also appreciate your comments about the wear and tear throughout the apartment. I’ll make sure your feedback is included in our review for future refurbishment plans. Thank you again for returning to Mantra Sun City and for your continued support as an ALL Classic member. We really appreciate your honest feedback and hope your next stay is a much more enjoyable one. Kind regards, Mayline Assistant Manager

Customer review rating 5.0/5

Evie O. Families - Confirmed reviews ALL

Was beyond happy with our experience.

Dear Evie, Thank you so much for your beautiful feedback! I’m so happy to hear you had such a wonderful holiday and that you were beyond happy with your experience. It’s lovely to see you gave 100% across every part of your stay, from the apartment and cleanliness to our team and check-in. We really appreciate your feedback and hope to welcome you and your family back for another holiday in the future! Kind regards, Mayline Assistant Manager

Other web-users rate our hotel

  • 659 reviews 9.4/10 Location
  • 1,033 reviews 6.6/10 Room
  • 661 reviews 7.7/10 Service
  • 29 reviews 6/10 WiFi
  • 377 reviews 5.4/10 Cleanliness
  • 361 reviews 8.7/10 Pool
  • 150 reviews 7.1/10 Breakfast
  • 88 reviews 6.6/10 Wellness Area

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