Mantra Sun City Surfers Paradise

Customer review rating (ALL Rating) 4.2/5 1,619 reviews

Mantra Sun City Surfers Paradise - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Large apartment style accommodation - perfect for big groups

  • Pools, sauna, and steam room to help you cool down or warm up

  • Waterslides into the pools for fun and adventure

  • Three distinct swimming pools (indoor and outdoor)

  • 25-minute drive from local theme parks

Our accommodation(s)

Room

Hotel Room

  • 2 persons
  • 38 / 409 sq ft
  • Bedding 1 x Joinable bed(s)
  • Most of the accommodation: Balcony

Hotel location

Mantra Sun City Surfers Paradise

3400 Gold Coast Highway
4217 SURFERS PARADISE
Australia

GPS:-27.992667, 153.428728

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

KOASTAL KITCHEN

The doors to Koastal Kitchen are open for breakfast daily. Fast, great value meals to start the day and all made from fresh local ingredients in the Kitchen. The sun, the surf, the shopping, the excitement, it builds an appetite!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,619 reviews

TripAdvisor Rating  4.0/5  3,173 reviews

Unfortunately not as good as before

Customer review rating 2.5/5

George B. Couples - Confirmed reviews ALL

We have stayed at your motel 3 times now and thoroughly enjoyed the first time - so much that we booked two more visits! Unfortunately the second two visits we did have problems with dirty rooms (mould, rubbish on the balcony, chipped and dusty drywall, for example), and on the third, with the wrong room-type (no balcony on a room which stated it had a balcony), as well as issues with the door lock which took a while to resolve. I appreciate the staff on the front counter were mostly happy to assist where possible. As we have fallen in love with the Gold Coast and are planning more stays throughout next year, we have a difficult decision whether to build loyalty with another hotel, or try again at yours. In any event, please pass on my thanks to your helpful staff.

Dear GEORGE B., Thank you for your review. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are really happy to receive all forms of feedback as it helps us to make improvements where we can. We are very passionate about our room quality and work very closely with our owners of the apartments in updating and refreshing furniture to keep up with the level expected by our wonderful guests. This is of course and ongoing project and we will continue to focus on this as a priority. We hope you will give us another opportunity in the future, please speak to our friendly staff and make all requests known so we can take great care of you. Kind regards, Mantra Sun City Team

great location

Customer review rating 5.0/5

Bob L. Families - Confirmed reviews ALL

great location, easy access to the tram station and beach, very clean hotel, helpful and professional staff, great facilities and good breakfast

Dear Mr EDWARD&ROBERT L., Thank you for taking your time to provide us your feedback. It's lovely to hear that you and your family had enjoyed every moment staying with us. I’m glad that you were impressed with our Location. Although we are a block away from the ocean, our ocean view rooms still provide absolute stunning ocean views. There is easy access to anywhere even we are 10 mins away from the centre of Surfers Paradise. It's a pleasure to have you staying with us. We hope to see you again on the Gold Coast on your next holiday and please stay with us again. Sincerely, Mantra Sun City Team

Well located

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The place is good and best location

Dear Pooja T., Thank you for taking your time to provide us your feedback. It's lovely to hear that you and your family had enjoyed every moment staying with us. I’m glad that you were impressed with our Location. Although we are a block away from the ocean, our ocean view rooms still provide absolute stunning ocean views. There is easy access to anywhere even we are 10 mins away from the centre of Surfers Paradise. It's a pleasure to have you staying with us. We hope to see you again on the Gold Coast on your next holiday and please stay with us again. Sincerely, Mantra Sun City Team

Fantastic location, great accomodation and fully equipped apartment

Customer review rating 5.0/5

Gillian Families - Confirmed reviews ALL

Stayed at Mantra Sun City in a one-bedroom apartment for a holiday with our son and family who also had a one-bedroom apartment. Both apartments were fantastically cleaned and equipped for everything we needed for our stay. The location is within walking distance for the heart of Surfers Paradise and only a few minutes walk to local shopping centre for essentials or eating out. The pools at the hotel cater for everyone from the youngest guest. Well recommended and will definitely stay there again.

Dear Gillian L., Thanks for choosing Mantra Sun City for your recent stay on the sunny Gold Coast and providing your top rating. I'm glad to hear of the positive experience you had with us. It's lovely to hear that you were impressed with our customer services and facilities. Your compliment will be passed onto our Team. Our hotel is just a block away from the ocean and we are located on the north side of Surfers Paradise, it is easy to access anywhere as we are only 10 mins away from the centre of Surfers Paradise. We do have great facilities for kids and families - Water slides, indoor heated pool, and indoor/outdoor spa. We look forward to welcoming you back again soon next time your travels bring you back to the Gold Coast. Warm regards, Mantra Sun City Team

Amazing stay,great vibe,even better customer service

Customer review rating 5.0/5

Nadya L. Couples - Confirmed reviews ALL

Really pleasant stay. The assistant/acting manager between 16th to 18th of November was really nice,incredibly helpful and helped us with everything that we needed. I really appreciate the wonderful stay because of this. Really made my birthday weekend a special one :) Also thanks to the team for complying to my request for a high-floor room. We're super grateful,especially with the construction noise nearby. I have also left a nice google review for the hotel

Dear NADYA l., Thanks for choosing Mantra Sun City for your recent stay on the sunny Gold Coast and providing your top rating. I'm glad to hear of the positive experience you had with us. It's lovely to hear that you were impressed with our customer services and facilities. Your compliment will be passed onto our Team. Our hotel is just a block away from the ocean and we are located on the north side of Surfers Paradise, it is easy to access anywhere as we are only 10 mins away from the centre of Surfers Paradise. We do have great facilities for kids and families - Water slides, indoor heated pool, and indoor/outdoor spa. We look forward to welcoming you back again soon next time your travels bring you back to the Gold Coast. Warm regards, Mantra Sun City Team

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Other web-users rate our hotel

  • 654 reviews 9.5/10 Location
  • 1,261 reviews 6.4/10 Room
  • 746 reviews 7.3/10 Service
  • 65 reviews 5.2/10 WiFi
  • 485 reviews 4.6/10 Cleanliness
  • 444 reviews 8.3/10 Pool
  • 175 reviews 2.5/10 Food
  • 124 reviews 3.9/10 Breakfast

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