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Mantra Sun City Surfers Paradise 4.5 stars

Customer review rating 4.2/5 2,397 reviews

ALLSAFE approved hotel

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Mantra Sun City Surfers Paradise
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+ 15 Services

Hotel extras

  • 100m to the Beach

  • Water slides in the pool

  • Direct Resort access to GLink

  • Largest apartments on the Gold Coast

  • Largest resort leisure facilities on the Gold Coast

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private indoor parking
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • GOLD COAST AIRPORTPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Sauna
  • Babysitting on requestPaying
  • Outdoor tennis courtPaying
Catering
  • BreakfastPaying
Business services
  • 1 Meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mantra Sun City Surfers Paradise

3400 Gold Coast Highway
4217 surfers paradise
australia

Tel: +611300092872

Fax: (+61)7/55846666

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 25km / 15.53 miles - Shuttle paying

GPS :-27.992667, 153.428728

Our accommodation(s)

Just one block from the beach, Mantra Sun City offers a range of Surfers Paradise accommodation options including Hotel Rooms, 1, 2 and 3 Bedroom Apartments and Penthouses most featuring private balconies with breathtaking ocean or hinterland views. All apartments feature a fully equipped kitchen as well as laundry facilities and round the clock entertainment with Foxtel TV.

Hotel Room

  • Max. number of persons: 2
  • Area: From 38 m² / 409 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Room

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 56 m²

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
Mantra Sun City Surfers Paradise

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,397 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,031 reviews

Great location near the beach

Customer review rating 4.5/5

Lia Couples - 14/04/2021 Confirmed reviews ALL

We checked into our hotel room and then wanted to change rooms to an ocean view 1 bedroom. Hotel was full and reception advised we can move on the 2nd night which we did.

Dear Lia y., We very much appreciate your comments regarding your stay at the Mantra Sun City Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Sun City Team

It was not what i expected. I would not stay at this hotel again. It was cheap for a reason!

Customer review rating 1.5/5

Paul Families - 14/04/2021 Confirmed reviews ALL

Hotel staff were pleasant. Our room was room "B" of an apartment suite so not an actual hotel room. We could hear people talking through the walls. We were given 1 towel per person for the whole 6 night stay. The shower constantly went from boiling hot to freezing cold with no warning. The lifts took forever to come and one stopped working altogether while we were there.

Dear Paul C., Thank you for taking the time to tell us about your experience at the Mantra Sun City Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mantra Sun City Team

Nice Apartment Stay

TripAdvisor rating 3.0/5

Ris_Sydney 14/04/2021 TripAdvisor review

Easter Long Weekend 2021 we booked 3 bedroom apartment. Its on the edge of the main strip, Staff at Reception are very friendly and welcoming. Apartment is a little older style but roomy enough for family of 5. Bed mattress definitely require upgrade as you could feel each coil spring on your back.

Decent room and a good location

Customer review rating 3.5/5

Adir Families - 13/04/2021 Confirmed reviews ALL

A decent outdated hotel, that located in a top spot but needs some refreshment.

Dear Adir C., We very much appreciate your comments regarding your stay at the Mantra Sun City Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Sun City Team

Average

Customer review rating 3.0/5

Anonymous Families - 13/04/2021 Confirmed reviews ALL

One of the worst hotel rooms I have ever stayed in but nice staff and facilities.

Dear Kelly W., Thank you for taking the time to tell us about your experience at the Mantra Sun City Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mantra Sun City Team

Enjoyable Stay

Customer review rating 4.0/5

Anonymous Families - 13/04/2021 Confirmed reviews ALL

Our booking was made easy by the very competent staff. Check in was fast and we were made to feel welcome from day 1.

Dear Bev A., We very much appreciate your comments regarding your stay at the Mantra Sun City Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Sun City Team

Lovely stay

Customer review rating 5.0/5

Rob Families - 12/04/2021 Confirmed reviews ALL

From check in we were treated as VIP's, everything was very clean and we had a very relaxing time. It was our second stay and Sun City resort and we will be back again.

Dear ROBERT C., We very much appreciate your comments regarding your stay at the Mantra Sun City Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Sun City Team

Not as good as it has been in the past

Customer review rating 3.5/5

Gary R. Couples - 12/04/2021 Confirmed reviews ALL

I understand covid was somewhat of a issue, but don’t quite understand why the restaurant was closed at all times during my stay when other accor hotel restaurants were open. It was especially inconvenient due to the fact it rained the whole stay therefore forcing you to leave the property in the rain to have a meal. I even checked out a day early due to this inconvenience

Dear GARY R., Thank you for taking the time to tell us about your experience at the Mantra Sun City Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The team at Mantra Sun City

Great stay

Customer review rating 5.0/5

Julian L. B. Families - 12/04/2021 Confirmed reviews ALL

Great place to swim

Dear JULIAN LE B., We very much appreciate your comments regarding your stay at the Mantra Sun City Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Sun City Team

Great locating

Customer review rating 4.0/5

Jasmine Couples - 10/04/2021 Confirmed reviews ALL

Great stay, amazing facilities, room could do with a little cosmetic upgrade

Dear Jasmine, We very much appreciate your comments regarding your stay at the Mantra Sun City Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Sun City Team.

Wonderful stay, as always :)

Customer review rating 5.0/5

Sherry Solo - 10/04/2021 Confirmed reviews ALL

I have stayed at Mantra Sun City a few times over the last 8 years and am happy each time with the rooms, where they are situated, I always walk to and from Cavill Avenue when I stay . This time I took the tram which is right outside the accommodation as it was raining and was very convenient taking me wherever I wanted to go with great ease. Only 1 block back from the beach so I had a view of the beach and my room overlooked the pool :) I hope to be back soon.

Dear Sherry, We very much appreciate your comments regarding your stay at the Mantra Sun City Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Sun City Team.

Excellent family holiday

Customer review rating 4.5/5

Tim C. Friends - 09/04/2021 Confirmed reviews ALL

Excellent place for a family holiday. Kids really enjoyed the pools and slide. Their only disappointment was that the larger slide was closed all week. Fantastic that a life guard is present too! View from room was excellent. Kids lived watching the beach and the tram as it passed by. Room was tidy and generally well maintained. We will definitely plan another visit here.

Dear Tim C., Thank you for taking the time to tell us about your experience at the Mantra Sun City Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Team at Mantra Sun City

Large Room

Customer review rating 4.0/5

Avan Families - 08/04/2021 Confirmed reviews ALL

Large room for our family. Comfortable room with a view of the ocean.

Dear Avan, We very much appreciate your comments regarding your stay at the Mantra Sun City Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Sun City Team.

overall very good . had a good stay.

Customer review rating 4.0/5

Michael R. R. R. Couples - 08/04/2021 Confirmed reviews ALL

no complaints. staff very friendly. good location. stayed before in an apartment that was better, however value for money, ticked all the boxes .

Dear Roshan, We very much appreciate your comments regarding your stay at the Mantra Sun City Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Sun City Team.

Good location and good for families

Customer review rating 3.5/5

Sue K. Families - 07/04/2021 Confirmed reviews ALL

Was a little disappointed to see no food venues open in the property. Would have been nice to to be able to have a meal or just get a coffee or drink. The room was large and able to adequately manage us all. Plenty of space. The room was a little bit tired. There was issues with the cupboard doors all flying open and slamming through the night. The curtains in the bathroom were all ripped and rotten. Washing machine kept filling with water and we had to ensure the taps were turned off after every wash to make sure that the washing machine didn't overflow. The temporary pool fence around the pool area was a bit dangerous. Not sure what that was for but I witnessed people tripping over the bar across the bottom of the gate on numerous occassions. One was an elderly lady with her hands full of towels. This needs to be either be fixed or removed. The lounge in the loungeroom has collapsed completely underneath and you can't get in or out of it. There is also a single bed in our room that had collapsed also and sunk down in the middle. This is also one of the first places I have stayed at with no access to free wi-fi. Room: 3101

Dear Sue K., Thank you for taking the time to tell us about your experience at the Mantra Sun City Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mantra Sun City Team
Customer review rating 5.0/5

Jake P. Families - 07/04/2021 Confirmed reviews ALL

i would like to look into buying the apartment that i stayed in i really Enjoyed it that much

Dear Jake P., We very much appreciate your comments regarding your stay at the Mantra Sun City Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Sun City Team

Central to everything

Customer review rating 5.0/5

Melissa Couples - 07/04/2021 Confirmed reviews ALL

We booked at Mantra sun city due to Brisbane Covid lockdown changed our interstate plans. We were very happy with the hotel. Room was clean and spacious, the outdoor areas were equally clean & heaps of fun to help us unwind on our getaway. Centrally located to everything. Tram stop outside or you can walk. Amazing views from the balconies

Dear Melissa W., We very much appreciate your comments regarding your stay at the Mantra Sun City Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Sun City Team

Great location and terrific stay.

Customer review rating 5.0/5

Rs Couples - 07/04/2021 Confirmed reviews ALL

We thoroughly enjoyed our stay at Sun City Resort. The apartment was clean and bright. Many thanks to Housekeeping. Great job. We were disappointed that the restaurant and pool bar were closed. Hope they do re open to being bigger and better.

Dear SHOBHA R., We very much appreciate your comments regarding your stay at the Mantra Sun City Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Sun City Team

Mantra Sun City Surfers

TripAdvisor rating 4.0/5

430bea 28/02/2021 TripAdvisor review

Leaking air conditioning and fridge. Maintenance was straight onto it and towels were supplied in the meantime. A suggestion would be to take out the carpet and put tiles/click board, and update the bathroom as it’s looking quite worn and dirty, brighten up with white.

brilliant

TripAdvisor rating 4.0/5

kevinanderson548 25/02/2021 TripAdvisor review

Apartment was clean, well stocked, plenty of utensils and vey tidy. Good furniture also. Reception staff very nice to deal with. Great view. Can't wait for our next stay in August. Only problem we found AGAIN was car parking. Ver y limited as SO MANY RESERVED spaces, very frustrating. Very few trolleys when available to get your stuff to the apartment

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