Mantra Sun City Surfers Paradise 4.5 stars

The room was great and the staff are friendly and helpful. I love the amenities (will be good if the outside pool gets heated) great place for families and couples

Not the best experience I've had

We had a lovely time thank you. some lights were not working including laundry #403 & door didnt close on its own so needed to be mindful it was closed shut when going out. Dissapointed no bar facilities for socialising and having a drink without having to go out. Restaurant nice but not open till late and closed Sun and Mon. There was an odd smell in bathroom constantly as well not sure? Twasnt me! :)

Love this Motel, great facilities, lovely staff, comfortable rooms, and nice location a few mins ride on tram from Surfers.

We stayed for a quick overnight. Common areas beautiful. Parking excellent . Rooms shabby and not special and old Felt dirty only due to age

Love staying at the Mantra Sun City - it is very conveniently located near the beach (a big plus for me when booking accommodation) and the rooms are always clean and comfortable. The only issue I had during this trip was the hallway on Level 16 (where I was staying this time) smelt very strongly of cigarette smoke - as an ex smoker the smell was very off putting.

Staying for Valentines Day

Not the best. The room was below average (eg: dirty cups from previous guests; requested a king bed, this was confirmed, but they gave us two single beds put together that were not very comfortable). It was also disappointing that wifi was not included (you had to pay for it) when at most places the wifi is free. Breakfast was quite good though and it was nice that this was included.

Great location, friendly staff, huge unit, awesome views (oceanview 1br), however, filthy balcony doors we could barely see through (rest of unit was well cleaned), only 1 dinner plate so at least one of us always had to use a bread and butter plate, and I've been chasing our 2 beach towels we left in the dryer since 3 hours after we checked out (3 days ago) but still don't have an answer as to whether they've been retrieved. Disappointing end to a wonderful stay.

Furniture need upgrading indoor pool needs more heating

We enjoyed our stay. Staff were friendly. The room was older with a few issues such as doors that would stick. Broken soap holder. Would have been good to have free WiFi and Netflix or similar.

Close to the beach, had good car parking

Our son was injured in our room and preventative measures were never set up even though we were staying there for 8 days. I did request preventative measures put in place. The person I was corresponding with during the accident was not present to respond until it was too late.

Really enjoyed my stay there, great spot and rooms. My only downside (which was my fault for not reading the instructions clear enough) was that the room was not serviced. When I had a shower I had used the towels etc and placed on the floor (which is the norm for most hotels). Perhaps being advised of this at check in could be beneficial as it was too late by the time I read the instructions. Nothing major though,

Our stay with sun city was overall an amazing experience, close to everything, room was beautiful, clean, and spacious. Accomodating staff. Such beautiful pool and spa areas. Parking was a little difficult a few times over our stay period but other than that it was fabulous.