BreakFree Beachpoint Surfers Paradise 3 stars

Customer review rating (ALL Rating) 4.4/5 322 reviews

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Description

Hotel extras

  • Stake out a lounger around the outdoor pool, or unwind in the indoor pool near the spa & sauna

  • 30 minute shuttle to theme parks

  • Spacious self-contained apartments

  • Tram station around the corner

  • 5 minutes walk to restaurants and nightclubs

Our accommodation(s)

Hotel location

BreakFree Beachpoint Surfers Paradise

Cnr Staghorn Avenue And The, Esplanade
4217 SURFERS PARADISE
Australia

GPS:-27.995534, 153.430135

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

2 pools

Choose from our heated indoor pool and sauna or outdoor pool and spa while the kids can play away in the children's wading pool. Or you can simply cross the road and take a dip in the ocean.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  322 reviews

Customer review rating 5.0/5

Sammy C. Families - Confirmed reviews ALL

I will keep coming here like the staff and apartments

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicki Blackley

Customer review rating 0.5/5

Jenny G. Families - Confirmed reviews ALL

We exited pretty much as soon as we checked in. Foecal matter still in toilet, plastic bag on floor, inadequate bedding

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Nicki Blackley

Customer review rating 5.0/5

G K. Families - Confirmed reviews ALL

I had a pleasant experience with the accommodation overall. The space was clean, comfortable, and well-maintained, making it easy to relax during my stay. The amenities provided were thoughtful and met my needs, and the location was convenient for getting around. Communication was smooth, and any questions I had were handled promptly. I would happily consider staying here again.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicki Blackley

Customer review rating 4.0/5

Megan B. Families - Confirmed reviews ALL

Perfect for our family with the indoor and outdoor pools. Kids loved every minute of it. Great beach access across the road with lifeguards on duty. Lovely coffee shop just up the road.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicki Blackley

Customer review rating 3.0/5

David O. Families - Confirmed reviews ALL

Apartment 14A is in a fantastic location with views up and down the beach. It is also a good size with 2 bedrooms and 2 bathrooms (which is why we chose it). However, we wouldn't stay at the Breakfree again as we viewed it as poor value. The apartment itself was very tired and in serious need of new furniture and fittings. The sauna wasn't working and the spa was over chlorinated (we stunk of chlorine afterwards). It might be different if you were cooking all your meals rather than eating out. But given the competition and range of other accommodation with a much greater range of in house facilities, and much newer facilities, we will be staying elsewhere next time.

Dear DAVID O., Thank you for taking the time to tell us about your experience at the BreakFree Beachpoint Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicki Blackley

Other web-users rate our hotel

  • 241 reviews 9.4/10 Location
  • 328 reviews 7.2/10 Room
  • 152 reviews 8.2/10 Service
  • 13 reviews 3.7/10 WiFi
  • 141 reviews 7.2/10 Comfort
  • 117 reviews 5.7/10 Cleanliness
  • 112 reviews 7.5/10 Amenities
  • 28 reviews 7.8/10 Wellness Area

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