BreakFree Beachpoint Surfers Paradise

BreakFree Beachpoint Surfers Paradise

Customer review rating (ALL Rating) 4.4/5 368 reviews

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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • 30 minute shuttle to theme parks

  • Spacious self-contained apartments

  • Tram station around the corner

  • 5 minutes walk to restaurants and nightclubs

ALLSAFE approved hotel

Hotel location

BreakFree Beachpoint Surfers Paradise

Cnr Staghorn Avenue And The, Esplanade
4217 SURFERS PARADISE
Australia

  • By plane

    GOLD COAST AIRPORT At 25km / 15 miles - Shuttle paying

GPS:-27.995534, 153.430135

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Wheelchair accessible hotel
  • Wi-Fi

Our accommodation(s)

Only a 10 minute walk from all the action of Cavill Avenue and central Surfers Paradise, BreakFree Beachpoint allows you to experience the best of the Gold Coast. Offering fully self-contained 1 and 2 Bedroom Apartments with spacious balcony, fully equipped kitchen, FOXTEL cable television and laundry facilities. Ideal for families and couples looking for great value in a prime location.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  368 reviews

TripAdvisor Rating  4.0/5  424 reviews

Certificate of excellence 2022

Great prices and amazing location

Customer review rating 5.0/5

Ashley K. Couples - Confirmed reviews ALL

We had an amazing stay at Breakfree Beachpoint. The views were incredible and the apartment was well equipped. The location was perfect as it was across the road from the beach and only a short walk to the city centre but far enough away from that you don’t get all of the noise that city living brings. We are already planning our next trip back to Breakfree Beachpoint!

Dear Ashley K., We very much appreciate your comments regarding your stay at the BreakFree Beachpoint Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

Amazing location with amazing staff

Customer review rating 5.0/5

Amy Friends - Confirmed reviews ALL

We had quite a large group staying on the gold coast and the staff at BreakFree from the initial booking went above and beyond for us. Thank you so much for being so patient and accommodating and even letting us leave our cars after checkout while we had breakfast. The rooms were perfect and huge and everyone in our group was very pleased. Will stay again!

Dear Amy L., We very much appreciate your comments regarding your stay at the BreakFree Beachpoint Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

Good location

Customer review rating 4.0/5

Janine Families - Confirmed reviews ALL

Staff were pleasant. Good location to surfers, the beach and shops. No free wifi was disappointing, but not a deal breaker.

Dear Thank you for your 4 Star Review! We are glad that you enjoyed your stay and our convenient location. If you joined our lAccor loyalty program which is free, you would of been given free WI- Fi. I am sorry you were not advised of this. We appreciate your business and look forward to your return. Kind Regards Nicki Blackley

Good location, dirty apartment

Customer review rating 2.0/5

Lauren Couples - Confirmed reviews ALL

Upon arrival we were greeted by an amazing staff member. However I trip went down hill from there. We found the room to be full of dust and unclean. Considering the times we are in we would expect the room to be squeaky clean, however this was not the case. We also didn’t appreciate the amount of noise/works going on within the apartment. If we had of know about these works/clean quality we would have opted to go elsewhere.

Dear Lauren M., Thank you for taking the time to tell us about your experience at the BreakFree Beachpoint Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicki Blackley

Bit of a Disappointment

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

We arrived late and the after hours check in was not an easy process; neither was check in the next morning at reception.

Dear Danielle S., Thank you for taking the time to tell us about your experience at the BreakFree Beachpoint Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicki Blackley

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