BreakFree Beachpoint Surfers Paradise 3 stars

Customer review rating (ALL Rating) 4.4/5 320 reviews

BreakFree Beachpoint Surfers Paradise - Image 1
BreakFree Beachpoint Surfers Paradise - Image 2
BreakFree Beachpoint Surfers Paradise - Image 3
BreakFree Beachpoint Surfers Paradise - Image 4

Description

Hotel extras

  • Stake out a lounger around the outdoor pool, or unwind in the indoor pool near the spa & sauna

  • 30 minute shuttle to theme parks

  • Spacious self-contained apartments

  • Tram station around the corner

  • 5 minutes walk to restaurants and nightclubs

Our accommodation(s)

Hotel location

BreakFree Beachpoint Surfers Paradise

Cnr Staghorn Avenue And The, Esplanade
4217 SURFERS PARADISE
Australia

GPS:-27.995534, 153.430135

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

2 pools

Choose from our heated indoor pool and sauna or outdoor pool and spa while the kids can play away in the children's wading pool. Or you can simply cross the road and take a dip in the ocean.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  320 reviews

Customer review rating 5.0/5

Sharon T. Families - Confirmed reviews ALL

We had a great stay and the pools ,tennis, and spa were clean and maintained. . Staff are great too, going back for sure 😊😄

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicki Blackley

Customer review rating 4.0/5

Matthew P. Families - Confirmed reviews ALL

Comfortable, only issue was the dryer was clogged up with lint, I tried to clean it with the vacuum which improved it slightly but still not the best. Great facilities, clean and tidy

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicki Blackley

Customer review rating 3.5/5

Barbara E. Friends - Confirmed reviews ALL

This was my fourth time staying at Beachpoint over the past 15 years. Overall a good experience, though the rooms are looking very old and tired and I must say, rather dirty, and the showers rather mouldy. I feel that a makeover is desperately required. My one major complaint, which I gave to Reception in writing, was our check in process. We were stuck in traffic and arrived at 5.25pm. Nobody called to see where we were and to advise us of the late check-in process. On arrival at the closed boom gate, we rang Beachpoint's main number three times, got to speak to someone each time but got cut off each time. We then pressed the intercom at the front door several times, no answer. We then rang the phone number listed at the front door and, after three attempts, finally got to speak to someone who talked us through the after hours process.This whole episode took 20 minutes and we were very flustered, annoyed and disappointed with this lack of service.

Thank you for taking the time to share your feedback. I am sorry to hear that you had issues checking in We hope to welcome you back to our hotel very soon! Sincerely, Nicki Blackley

Customer review rating 2.5/5

Marcela A. A. P. Families - Confirmed reviews ALL

Despite of its good location and friendly staff, the accomodation is outdated and needs more attention on maintenance and cleaning. The unit that we slept for 3 nights were dusty, carpet and sofa extremely stained and the main bathroom had a strong smell off cigarette - not sure if the previous guest smoked there inside of if the smell was coming from the ventilation system.

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Nicki Blackley

Customer review rating 4.5/5

David J. C. Families - Confirmed reviews ALL

Fantastic, helpful staff make the trip more enjoyable

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicki Blackley

Other web-users rate our hotel

  • 245 reviews 9.4/10 Location
  • 336 reviews 7.2/10 Room
  • 161 reviews 7.9/10 Service
  • 16 reviews 2.7/10 WiFi
  • 146 reviews 7/10 Comfort
  • 119 reviews 7.5/10 Amenities
  • 113 reviews 5.6/10 Cleanliness
  • 26 reviews 9.7/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Surfers Paradise