Mantra MacArthur Canberra 4 stars

Customer review rating (ALL Rating) 4.0/5 892 reviews

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Description

Hotel extras

  • Centrally located and offers the ideal base for your next stay in our nation's capital

  • Our stylish, newly refurbished rooms will suit all travellers, from business to leisure

  • Want to keep up with your fitness routine during your stay? Work out in our onsite gymnasium

  • Our hotel's conferencing facilities are perfect for your next function or event

  • We understand travel demands, which is why our reception is open 24 hours for convenience

Our accommodation(s)

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Room 1

Hotel location

Mantra MacArthur Canberra

219 Northbourne Avenue
2612 TURNER
Australia

GPS:-35.2609882, 149.1310808

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

PODILATO RESTAURANT

Our restaurant concept is a culinary symphony, that harmoniously blends rich international traditions to elevate your dining experience to new heights.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  892 reviews

Customer review rating 1.5/5

Chris F. Families - Confirmed reviews ALL

Dear Chris, Thank you for taking the time to share your feedback. We're sincerely sorry that your stay did not meet expectations. Please accept our apologies for the cleanliness issues you encountered, as well as the confusion with breakfast on arrival. This is certainly not the standard we aim to provide, and your comments have been shared with our housekeeping, restaurant and front office teams for review. We're also sorry that road noise impacted your stay. We appreciate you bringing these matters to our attention and hope we'll have the opportunity to provide you with a much better experience in the future. Kind regards, Mantra MacArthur Management

Customer review rating 1.5/5

Divyanshu B. Couples - Confirmed reviews ALL

Dear Divyanshu, Thank you for taking the time to share your feedback. We're sorry to hear your stay did not meet your expectations. Our rooms are equipped with king beds that can be split into two single beds, depending on the booking configuration and request. We also don't provide complimentary bottled water in our rooms, however bottled water is available for purchase at bar. We're also sorry to hear of your concerns regarding the bedding and room presentation. This is not the standard we aim to deliver, and your feedback has been shared with our team for review. Kind regards, Mantra MacArthur Management

Customer review rating 4.0/5

Lisa B. Families - Confirmed reviews ALL

Dear Lisa, Thank you for your lovely feedback and for staying with us as an ALL Platinum member. We're so pleased you enjoyed our location and that our breakfast team looked after you so well. We'll be sure to pass on your kind words to the brekky team. We look forward to welcoming you back again soon. Kind regards, Mantra MacArthur

Customer review rating 1.0/5

Jason P. Families - Confirmed reviews ALL

Dear Jason, Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience, particularly regarding the cleanliness of your room. This is far below the standards we strive to deliver, and we understand how disappointing this would have been, especially when travelling with your young family. We also apologise that your concerns were not addressed in the way they should have been. Your feedback has been shared with our housekeeping and front office teams so it can be thoroughly reviewed and addressed. Thank you for bringing this to our attention. We hope you'll give us the opportunity to provide you with a much better experience in the future. Kind regards, Mantra MacArthur Management

Customer review rating 4.0/5

Houaida M. Families - Confirmed reviews ALL

Dear Houaida, We very much appreciate your comments regarding your stay at the Mantra MacArthur Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra MacArthur

Other web-users rate our hotel

  • 517 reviews 7.7/10 Location
  • 793 reviews 6.7/10 Room
  • 517 reviews 7.7/10 Service
  • 19 reviews 4.8/10 WiFi
  • 427 reviews 5.7/10 Cleanliness
  • 229 reviews 7.1/10 Breakfast
  • 207 reviews 7.3/10 Value
  • 99 reviews 8.3/10 Vibe

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