ibis budget Canberra 3 stars

Customer review rating (ALL Rating) 4.1/5 419 reviews

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Description

Hotel extras

  • Your perfect low cost hotel choice when visiting Australia's capital city

  • Located off the Federal Highway, 7Km from Canberra city centre

  • A short drive to all major galleries, attractions, shopping & dining

  • A hotel for the whole family with pet-friendly rooms available

  • Fast & free Wi-fi throughout the hotel, paid on site car parking

Our accommodation(s)

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Hotel location

ibis budget Canberra

15 Tay Street, Antill Street
2602 WATSON
Australia

GPS:-35.225, 149.166583

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  419 reviews

TripAdvisor Rating  3.0/5  525 reviews

Clean room & Very Helpful + Friendly staff

Customer review rating 5.0/5

Rochelle Couples - Confirmed reviews ALL

Stopped in quickly for a night stay, booked about 2 hours before we arrived, staff were very friendly and helpful. especially reminding us about our Accor membership so we got the discount.

Hi Rochelle! Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us and I am so happy to hear how helpful our staff were! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind Regards, Matt Parkins General Manager Ibis Budget Canberra

Needs a deep clean and reno

Customer review rating 2.5/5

D. Business - Confirmed reviews ALL

I love the simplicity of Ibis budget, but appreciate bathrooms without mold, sinks that empty, corridors and staircases that are vacuumed. This property needs some deep cleaning and probably a bit of renovation. The staff were super friendly though.

Dear Dirk, Thank you for taking the time to tell us about your experience at the ibis budget Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will be following up your concerns with the housekeeping team as this is definitely not our expected, or usual, standard. On the positive side I am thrilled to hear that our staff were friendly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matt Parkins General Manager

Excellent all round

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Clean, tidy, helpful staff. For a budget hotel this was excellent.

Hi Timothy, Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us, especially that your room was clean and that you liked our friendly staff! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind Regards, Matt Parkins General Manager Ibis Budget Canberra

Well located. Easy to find

Customer review rating 4.5/5

David Families - Confirmed reviews ALL

Nice friendly staff. Quick checkin. Rooms were clean and quiet. Shower cubicle too small

Hi David, Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us, especially that our staff were friendly and that our location was easy to find! I can definitely empathize with your feedback surrounding the bathrooms, this is something we would love to change come future renovations. Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind Regards, Matt Parkins General Manager Ibis Budget Canberra

Disappointing

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Did not live up to the expectation. Just a disappointing experience overall. The room was not clean, dust around the windows, mold in the shower/toilet. Would not stay here in the future.

Dear Charles, Thank you for taking the time to tell us about your experience at the ibis budget Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will be raising your concerns with our housekeeping team as this is both not our usual standard, nor the standard we expect. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matt Parkins General Manager

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Other web-users rate our hotel

  • 333 reviews 8.4/10 Location
  • 923 reviews 4.9/10 Room
  • 631 reviews 9.1/10 Service
  • 15 reviews 7.9/10 WiFi
  • 615 reviews 4/10 Comfort
  • 393 reviews 5.3/10 Cleanliness
  • 142 reviews 3.8/10 Amenities
  • 108 reviews 7.5/10 Breakfast

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