ibis budget Canberra 3 stars

Warm welcome at the Canberra Ibis by the manager, Jeannie for a 1 night stay after a funeral. Room was adequately comfortable, quiet and spotless with free parking. Good value for money.

Staff members were friendly and helpful The room was ok it’s cold in Canberra the aircon worked but very loud, couldn’t leave on over night. The heater was broken not working So I was freezing overnight I’m a smoker the designated area was disgusting needs to be cleaned The other guests were loud and disturbing after 12am, not the hotel fault, but annoying

Excellent

Anthony was a fantastic host, went above and beyond to make our experience lovely!

My experience is limited to only staying one night, but during my stay, I noticed in the particular the friendliness of the staff, which made my stay particularly comfortable. Thank you.

The welcome and understanding of the receptionist was outstanding. Nothing was too much trouble or her. The breakfast waitress was also very obliging. The room however was disappointing . Far too small and the bathroom miniscule. I can appreciate that this was reflected in the price.

We had some issues with our room. As we left prior to reception opening I left a brief note. I was surprised to receive a call from Patrick. He was apologetic, and said they could address the issues or move us to another room We opted to stay in our original room. When we returned after work, the maintenance man was just finishing. He was very nice and polite. They had fixed everything. Patrick spoke to us also. He was also very nice, polite and genuinely sorry for our issues. Ladies on reception were very helpful and accommodating. We will be back again in the near future. Many thanks. Helen G. & Paul Wegener Room 126

there were a few problems but staff corrected them a/c door lock staff were excellant

Greeted with a very friendly young girl. Eager to help with information and to make our stay comfortable.

Perhaps front door is a little noisy through night. We were on bottom floor.

Great, friendly and helpful staff. I did not like the smell of the cleaning products used on the room. I felt it made the room smell stale and uninviting. After a room has been cleaned you would expect it to smell clean, fresh and inviting. Otherwise a good stay.

noisy bar fridge

It's basic accommodation (1 stool, no rail or hook in toilet/bathroom, 1 serviette), but it's OK. There was dark hair near the shower (I have grey hair), so I'm hoping the room was well cleaned due to Covid-19 concerns.

Staff were excellent i dropped my bag off early afternoon in the afternoon and it was in my room when i checked in later. I felt that all the precautions had been taken to clean the room to the right standard.

What made our stay so exceptional was the friendly incredibly helpful staff. Room was clean and warm . Very highly recommended