ibis budget Canberra 3 stars

Customer review rating (ALL Rating) 3.9/5 3,975 reviews

ALLSAFE approved hotel

ibis budget Canberra
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+ 10 Services

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Located off the Federal Highway, 7Km from Canberra city centre

  • 15Km for all sightseeing location

  • Canberra Epic Exhibition Park 2Km

  • Close proximity to walking Tracks

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Canberra

15 Tay Street
Antill Street
2602 watson
australia

Fax: (+61)2/62539060

Check-in from 14h00

Check out up to 10h00

  • By plane

    CANBERRA At 10km / 6 miles

GPS:-35.225, 149.166583

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wi-Fi
  • Breakfast

One breakfast

Our accommodation(s)

Functional in design with stylish, contemporary décor, guest rooms at ibis budget Canberra feature a wide variety of convenient facilities, helping guests to feel at home. Guests staying at this budget-conscious hotel can enjoy comfortable bedding and a r ange of bedding layout options, a modern, well-equipped ensuite, Wi-Fi access to keep in touch, a TV and an alarm clock, and air conditioning for comfort. Bedding layouts include a Queen bed, a Queen with overhead bunk, and two Singles with overhead bunk.

Our guest reviews for
ibis budget Canberra

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

3,975 reviews

TripAdvisor Rating 3.0/5

509 reviews

Get what you pay

Customer review rating 2.5/5

Anonymous Friends - 27/11/2021 Confirmed reviews ALL

Bathroom was tiny, no shower curtain to stop overflow to toilet and door entry. Only sink was beside the bed not in bathroom.

Dear Dioni, Thank you for taking the time to tell us about your experience at the ibis budget Canberra. We are sorry that this stay did not meet your expectations; please allow us to express our sincerest apologies. The layout of the bathroom is quite unique and is definitely one aspect that we would love to change come future refurbishments. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michelle Ibis Budget Canberra

Never again

Customer review rating 1.0/5

Steve Business - 25/11/2021 Confirmed reviews ALL

Broken toilet - Dirty room - Broken mirror light- 7;30 breakfast started at 8 as the manager was late. Quality of the the food was rubbish. Paid for in advanced and could not refund so I was late for an appointment. Never again !!!

Dear STEPHEN, Thank you for taking the time to tell us about your experience at the ibis budget Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jeanie Assistant Manager Ibis Budget Canberra

Conveniently located for my stay. No problems or inconvenience at all encountered.

Customer review rating 4.5/5

Allan H. Solo - 24/11/2021 Confirmed reviews ALL

Room clean, bed comfortable, and treated with politeness and courtesy in every interaction with staff.

Dear ALLAN, We very much appreciate your comments regarding your stay at the ibis budget Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeanie Assistant Manager Ibid Budget Canberra

Very happy with the stay

Customer review rating 5.0/5

Inta Solo - 24/11/2021 Confirmed reviews ALL

The facilities were what I needed, the price was appropriate and the staff were so helpful, friendly and approachable. Could not wish for anything more. The location also was convenient.

Dear DERRICK, We very much appreciate your comments regarding your stay at the ibis budget Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeanie Assistant Manager Ibis Budget Canberra

Good stay

Customer review rating 4.5/5

Sivutha L. Business - 23/11/2021 Confirmed reviews ALL

Very friendly

Hello Sivutha Thanks for taking the time to share your feedback on our service with everyone. We take pride in giving outstanding service to every guest and we're overjoyed to receive your compliment and appreciation. We hope to see you again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. Kind Regards, Jeanie Assistant Manager Ibis Budget Canberra

Value for money.

Customer review rating 4.5/5

Anonymous Business - 22/11/2021 Confirmed reviews ALL

Patrick and Jeanie have been very professional. Accommodating and anticipating customer needs. Customer care is excellent.

Hello there, Thanks for taking the time to share your feedback on our service with everyone. We take pride in giving outstanding service to every guest and we're overjoyed to receive your compliment and appreciation. We hope to see you again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. Kind Regards, Jeanie Assistant Manager Ibis Budget Canberra

good stay

Customer review rating 5.0/5

Juan Couples - 22/11/2021 Confirmed reviews ALL

Affordable for a quick night here you don't wanna break ur bank, the stuff is really nice and the place is mostly clean.

Hello Juan, Thanks for taking the time to share your feedback on our service with everyone. We take pride in giving outstanding service to every guest and we're overjoyed to receive your compliment and appreciation. We hope to see you again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. Kind Regards, Jeanie Assistant Manager Ibis Budget Canberra

Clean hotel, friendly reception, needs and awning out the front door out of weather drop-off/pick-up. Bad experience being unable to avoid smoke from Guest smoking at entrance

Customer review rating 3.5/5

Linda Families - 20/11/2021 Confirmed reviews ALL

Above

Lovely room, however...

Customer review rating 3.5/5

Jacob H. Business - 20/11/2021 Confirmed reviews ALL

I was really happy with everything besides one thing - the bathroom capsule had an awful smell, it seemed like it wasn't venting correctly. If it wasn't for that i'd have rated it 10/10 for the price!

Hi Jacob, Thank you so much for staying with us and for taking the time to provide us with valuable feedback! We are delighted to hear that for the most part you enjoyed your stay with us! Though we are sorry about the smell issue you experienced. We will definitely past on this feedback to the relevant departments to ratify it. Thank you for sharing your experience with us, and we hope to be able to welcome you back to the hotel on your next visit to Canberra! Kind Regards, Michelle Ibis Budget Canberra

Location suited visit to relatives 'round the corner

Customer review rating 3.5/5

Elise Families - 16/11/2021 Confirmed reviews ALL

Helpful reception. Overall good stay.

Dear ELISE, We very much appreciate your comments regarding your stay at the ibis budget Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pat

Good location, easy to get to.

Customer review rating 5.0/5

Tara Families - 14/11/2021 Confirmed reviews ALL

My experience with ibis was very good. The staff are great & treated us great. Overall it was a great experience.

Dear TARA, We very much appreciate your comments regarding your stay at the ibis budget Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pat General Manager

comfortable stay

Customer review rating 4.0/5

Warren W. Solo - 09/11/2021 Confirmed reviews ALL

The motel is easily positioned and close enough to shops without having them on your doorstep. The room was clean, neat and tidy. The only draw back was that the television in the room was on it's last legs, unable to adjust contrast and brightness and limited channel selection. The toilet seat was broken as the seat was not attached to the bowl. I fully understand the title of budget, but some things need to be fixed and improved. Overall the motel is good and when I am in Canberra again, I will probably stay with you again.

Good Customer Service

Customer review rating 4.5/5

Anonymous Couples - 04/11/2021 Confirmed reviews ALL

Special shout-out to Patrick who has furnished (via text message with photo) a detailed after hour check in instructions for us. He is very helpful in guiding us through phone call. Thank you so much for your help, Patrick!

Out dated facilities

Customer review rating 1.5/5

Anonymous Solo - 09/09/2021 Confirmed reviews ALL

The staff were lovely and very covid compliant. It's was the facilities that let it down not the staff The room was old and the bathroom facilities were very cramped. The complex is noisy, you can hear everything in the hallway and the fridge drove me crazy.

Hi Emma, Thank you for staying with us and taking the time to share some feedback. My apologies that your experience with the facilities fell a little short. I completely understand your sentiments as the design and layout of the room is a little unique and probably a little outdated and definitely not to everyone's tastes. Hopefully 2022 will show us some more fortune and we can start getting back on track! Thank you for your shout out to the staff though! We have an amazing team here and they truly do make a difference and we appreciate when this is noticed and appreciated! Thank you again Emma, for sharing your experience! I hope the remainder of 2021 is a little less crazy for us all. Warm regards, Patrick Gullotto General Manager

Awesome Stay

Customer review rating 5.0/5

Stephen F. Couples - 13/08/2021 Confirmed reviews ALL

Awesome and clean

Hi Stephen! We are beyond grateful for your support by frequently staying in our humble hotel. We do value your loyalty and we will ensure that you guys stay comfortable whenever you are here! Thank you for your kind review and we look forward to see you frequently! Kind Regards, Jeanie Assistant Manager Ibis Budget Canberra

Perfect

Customer review rating 5.0/5

Dennis C. Business - 08/08/2021 Confirmed reviews ALL

perfect....as always

Hi Dennis! How lucky are we to receive such compliment? :) Thank you so much for always choosing to stay with us. We appreciate your continuous patronage. You know what to do if you need a room in the future! ;) We will always look after you despite checking in late. We hope to see you more often and please be safe on the road all the time! Looking forward to have a chat again! Kind Regards, Jeanie Assistant Manager Ibis Budget Canberra

Excellent stay.

Customer review rating 5.0/5

Noelle Families - 20/07/2021 Confirmed reviews ALL

I just want to say the staff and service have been completely professional and yet warm and welcoming with everything I could need during my stay. The staff have always made my daughter and I feel welcome and safe. I cannot express my gratitude enough and would recommend this hotel for future reference. Thank you Patrick and the lovely crew!!

Hi Noelle, Thank you for taking your time in providing us with such lovely feedback. We are over the moon to hear that you were comfortable and welcomed into the hotel for your stay. We can only thank you for your kind words and wish yourself and your daughter all the best in the future! Thank you again for the positive and heart warming feedback and hope that you both stay happy and healthy! Warmest Regards, Ash

Tiny

TripAdvisor rating 1.0/5

Havewemet 04/03/2021 TripAdvisor review

Easily the smallest room I have stayed in. Shower and toilet are both in the same small cubicle so everything gets wet. Bathroom was mouldy. Small TV and out of date air-conditioning. I would avoid this hotel.

Poor housekeeping

TripAdvisor rating 2.0/5

mikeY1606FR Family - 02/01/2020 TripAdvisor review

Returned from long day sightseeing and disappointed to find room had not been serviced at all. Then discovered that aircon had stopped working and room was sweltering in the >40C heat. Staff were unable to relocate us to different room as we were told that whilst there were other rooms available none of them had been cleaned since they had been vacated. Staff were very apologetic and provided a fan to help but clearly the cleaners had let them down. We stayed in a family room and the matress on the wall mounted bunk bed was extremely hard. Apart from these issues the room was very good value and suited our needs for a short stay.

Budget claims, and achieved

TripAdvisor rating 3.0/5

Paul B Couples - 19/07/2019 TripAdvisor review

shower cubicle could have done with a bit of repair, but beds are comfy, TVworks, breakfast has gluten free options which is better than some places offer even though I only chose yoghurt with fruit and coffee

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