ibis budget Canberra 3 stars

Customer review rating 3.9/5 3,764 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis budget Canberra
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+ 7 Services
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Room 1

Number of guests
Children's age

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How it works?
ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Located off the Federal Highway

  • 7Km from Canberra city centre

  • 15Km for all sightseeing location

  • Canberra Epic Exhibition Park 2Km

  • Close proximity to walking Tracks

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • Paying WIFI access available in public areasPaying
  • Free outdoor parking on site
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditionned
Catering
  • BreakfastPaying
  • Snack & beverage machine

Hotel location

ibis budget Canberra

15 Tay Street
Antill Street
2602
watson
australia

Tel: +61262539020

Fax: (+61)2/62539060

Check-in from 14h00

Check out up to 10h00

  • By plane

    CANBERRA At 10km / 6 miles

GPS :-35.225, 149.166583

Our accommodation(s)

Functional in design with stylish, contemporary décor, guest rooms at ibis budget Canberra feature a wide variety of convenient facilities, helping guests to feel at home. Guests staying at this budget-conscious hotel can enjoy comfortable bedding and a r ange of bedding layout options, a modern, well-equipped ensuite, Wi-Fi access to keep in touch, a TV and an alarm clock, and air conditioning for comfort. Bedding layouts include a Queen bed, a Queen with overhead bunk, and two Singles with overhead bunk.

1 Queen Bed

  • Max. number of persons: 2

1 Queen Bed and 1 Single Bunk Bed

  • Max. number of persons: 3

2 Single Beds and 1 Single bed

  • Max. number of persons: 3
Rooms

Our guest reviews for
ibis budget Canberra

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

3,764 reviews

tripadvisor

TripAdvisor Rating 3.0/5

505 reviews

Highly recommended

Customer review rating 3.9/5

Amy Business - 27/10/2020 Confirmed reviews ALL

My stay was fantastic. The staff are so helpful and friendly it was like coming home everyday. The rooms are clean and good value for money, the location is ideal. What you would expect from a budget hotel and more. A big thank you to Patrick and the delightful Jeannie for making my stay so comfortable.

Good central spot

Customer review rating 3.9/5

Babette Couples - 26/10/2020 Confirmed reviews ALL

Staff were extremely helpful and friendly, nothing was too much trouble. Room was clean and suitable for our needs.

Dear Babette, Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am glad to hear that the room met all of your requirements for your stay and you liked all of our staff. We hope to be able to welcome you back to the hotel on your next visit to Canberra! Sincerely, Michelle

Well located

Customer review rating 3.9/5

Anonymous Couples - 26/10/2020 Confirmed reviews ALL

Friendly staff rooms a little small

Dear Yvonne, We very much appreciate your comments regarding your stay at the ibis budget Canberra. I am delighted to hear that you enjoyed your stay with us and liked our friendly staff. Though I am sorry that the bathroom did not meet your expectations. The layout and size of the bathroom is quite unique and is definitely one aspect that we would love to change come future refurbishments. Thank you for sharing your experience with us, and we hope to be able to welcome you back to the hotel on your next visit to Canberra! Sincerely, Michelle

Well located

Customer review rating 3.9/5

Katherine D. Solo - 19/10/2020 Confirmed reviews ALL

Though my stay was cut short due to a trip to hospital I couldn’t be happier with the way the staff and Management dealt with my arrival and departure. Their kindness and professionalism was very much appreciated. I will be back for future visits and will definitely recommend this lovely site. Thank you.

Hi Katherine First of all, thank you so much for appreciating what we have done as we don't always get compliments like this. Feedback like this makes us happy knowing that we were able to assist and make a difference during your stay. It was a great pleasure to have helped you and we do hope everything is all good now. Moving forward, we are always happy to welcome you back and thank you for choosing to stay with us. We're always here to host your stay again! Stay safe! Kind Regards, Jeanie Assistant Manager Ibis Budget Canberra

Perfect for my needs

Customer review rating 3.9/5

Anonymous Families - 15/10/2020 Confirmed reviews ALL

Absolutely no complaints

Hi William! Thank you so much for taking the time to leave us an awesome rating - it's much appreciated! We're happy that you're happy, and we're looking forward to your next visit to Canberra. Kind Regards, Jeanie Assistant Manager Ibis Budget Canberra

Well Located

Customer review rating 3.9/5

Peter Families - 09/10/2020 Confirmed reviews ALL

Got what you paid for. The Manager on duty extremely helpful and friendly. One of us has allergies and the Manager had bought non dairy margarine which is a first for us.

Hi Peter! Thank you so much for your kind review! I am glad we are able to provide a great customer service during your stay. Patrick is a star, isn't he? I will share this feedback to him! Thank you for letting us know your request as we do our best to accommodate our guests' needs to the best of our ability. Thank you for your time to lett us know your thoughts. We look forward to see you again! Kind Regards, Jeanie Alair Assistant Manager Ibis Budget Canberra

Ibis Canberra. Much more than a budget hotel.

Customer review rating 3.9/5

Gary Solo - 05/10/2020 Confirmed reviews ALL

Staying for a week or so and my time here up to now has been great. Good hotel for a budget hotel and the staff are great from the manager all the way down to to the cleaner. Next time i am in need of a hotel in Canberra i wont think twice about where i will be staying. Ibis Budget Canberra has my vote.

Dear Gary, Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us and liked our friendly staff. Thank you for sharing your experience with us, and I will most definitely pass it onto the team. Sincerely, Michelle

Location is perfect.

Customer review rating 3.9/5

Gyan C. Business - 17/09/2020 Confirmed reviews ALL

My experience was great Patrick the manager and the girl at the front front desk were very approacable and understanding. Very professionable polite and easy to talk to.

Hello, Gyand! Thanks so much for giving us your take on how we are doing. I am delighted to hear that your experience with Patrick and I was a positive one, and we are happy to share it with the team. It's also a bonus to know that the hotel was in a convenient location for you. Please do remember not to hesitate to approach any staff during your stay should you need assistance. Thanks again for the great review! It was a pleasure to meet you and to have you here! We can’t wait to have you back at Ibis Budget Canberra! :) Kind Regards, Jeanie Assistant Manager Ibis Budget Canberra

Staff - very friendly & helpful; Room - clean, quiet & comfortable.

Customer review rating 3.9/5

Robert Business - 16/09/2020 Confirmed reviews ALL

All the receptionist staff were very friendly. However, special thanks to Jeannie. On the Sunday evening that I checked in, I unfortunately also arrived with a pounding tooth ache. Jeannie very kindly helped me in my search to locate an after-hours dentist. A real challenge in Canberra on a Sunday night!

Hello, Robert! Thank you for your kind feedback. It was a pleasure to have helped you that night, though, it's a shame no after hour dentist is available that night. It was a pain to know that you were suffering but I do hope you feel better now! Once again, I am incredibly grateful that you took the time out to share your experience. We take pride in knowing our guests are happy with their stay. We hope to see you again in the future when you are back in Canberra! Kind Regards, Jeanie Assistant Manager Ibis Budget Canberra

Good price

Customer review rating 3.9/5

Melissa T. Solo - 06/09/2020 Confirmed reviews ALL

the accomodation was fair considering the price I paid, however, the heating in the room was poor, the wall unit wouldn't work for me after asking for assistance we still couldn't work it so I thought the airconditioner would be suffice. It was struggling to stay warm and made a racket so I woke with a terrible head ache. If the heating/cooling worked my stay would have been 10.

Hi Melissa! I am truly disappointed that you had an unpleasant stay because of the heater issue. The wall unit is working but a bit tricky to operate and takes a bit of time to start heating up.. We would love to give you a better stay next time so when you next book a room, kindly give us a call so we can pre-assign a better room for you and pre-heat the room prior arrival. We can also provide extra blankets for extra warmth, just let us know anytime! :) Once again, my sincerest apologies that the experience fell below your expectations and let us make it up to you when you next come back here in Ibis Budget Canberra! Thank you for sharing your feedback, it really helps us improve in so many ways! Looking forward to see you again! Kind Regards, Jeanie Assistant Manager Ibis Budget Canberra

Clean and tidy

Customer review rating 3.9/5

Peter Business - 03/09/2020 Confirmed reviews ALL

My room was cleaned every day. Location was close to everything. Staff were friendly and helped me operate the washing machine and Dryer.

Hi Peter, Thanks for staying with us mate! Glad to hear you enjoyed your stay and really appreciate the positive feedback too. Please take care and be safe and we hope to see you the next time you pop into Canberra. Many thanks and warm regards Patrick Gullotto General Manager

Quiet and cosy

Customer review rating 3.9/5

Craig Families - 25/08/2020 Confirmed reviews ALL

It was only one night but it was very comfortable, only thing that could be added to the room is a toaster.

Hi Craig! Thank you so much for the awesome feedback! I am happy to hear that our humble hotel has met your expectation! I do apologize though, we do not have any toasters in the rooms due to the space restriction and there is a big possibility of triggering the fire alarm. However we do have toasters available in the breakfast area and please feel free to talk our friendly receptionist for any requests or concerns on your next stay so we can help you out on a timely manner. :) Once again., Thanks for letting us know your experience and we hope to welcome you again on your next stay here in Canberra! Kind Regards, Jeanie Assistant Manager Ibis Budget Canberra

Clean , front desk was amazing and really helpful ,

Customer review rating 3.9/5

Sean E. Couples - 24/08/2020 Confirmed reviews ALL

It's a budget hotel so we were not expecting much and that's ok , staff welcoming and happy to help with any question . The only negative was there it a table out side across the parking bay , we could hear people really late at night talking and laughing , I remember seeing alchahol bottles . If they are staying members , then that needs to stop as we traveled and needed sleep .

Hi Sean! Thank you so much for staying with us and for taking the time to provide us with your positive feedback! I am happy to hear that you enjoyed your stay with us, though am very sorry to hear that the noise from outside disturbed your peaceful stay. Unfortunately, reception closes at 10 pm so beyond that, we wont be able to supervise the area unless someone would call the after hours number by the reception. Feel free to approach our friendly reception and we will be more than willing to assist in any issues should you stay again with us in the future.. Thank you again for sharing your experience with us, and we hope to be able to welcome you back to the hotel on your next visit to Canberra! Kind Regards, Jeanie Alair Assistant Manager Ibis Budget Canberra

Excellent

Customer review rating 3.9/5

Manpreet S. Solo - 10/08/2020 Confirmed reviews ALL

I am very Happy your service

Hi Manpreet, Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards, Thinley Guest Service Agent

very friendly nice and comfortable the bed was ,good location for me.

Customer review rating 3.9/5

David Solo - 10/08/2020 Confirmed reviews ALL

I was warmly greeted at front desk and Jennie was very helpful when I needed something. the room was nice and clean , comfortable bed , I was nice and warm at all times. I liked the toasty breakfast and nice coffee . I will be staying there again next time I am in Canberra.

Hi David, We very much appreciate your comments regarding your stay at the ibis budget Canberra. It is always a pleasure to receive positive feedback. I will share your comments with Jeanie and the rest of our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and we'd be able to serve you a proper breakfast. Kind Regards, Thinley Guest Service Agent

Very clean

Customer review rating 3.9/5

Jaya S. R. Families - 09/08/2020 Confirmed reviews ALL

Nice hotel and good to stay

Hi Jaya, Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards, Thinley Guest Service Agent

Good value

Customer review rating 3.9/5

Jacqui Couples - 05/08/2020 Confirmed reviews ALL

Beds are comfortable, hotel supplies are great. The fridge was very very noisy, the floor heater kept crackling. But otherwise it was a good stay and the staff at reception desk are really nice and helpful.

Hi Jacquelyn! Thank you so much for staying with us and for taking the time to provide us with valuable feedback. I am glad to hear that you mostly enjoyed your stay with us, though I am sorry for the noise issues you experienced. We will be following this up with the team to ensure it is kept on top of. Thank you for sharing your experience with us, and we hope to be able to welcome you back to the hotel on your next visit to Canberra! Kind Regards, Jeanie Alair Assistant Manager Ibis Budget Canberra

Clean, warm, safe, convenient. Courteous reception

Customer review rating 3.9/5

Anonymous Solo - 31/07/2020 Confirmed reviews ALL

I rang to check vacancy after a long drive. Getting dark & cold. Courteous, clear voice on phone, helpful & reassuring. Easy parking, checking in & shown to room. It was clean & warm. I felt safe & comfortable

Hi Catherin! I am very pleased to read this feedback of yours! I'm happy that Ibis Budget Canberra was able to provide you a safe and comfy place to stay during your quick trip. Thank you so much for this awesome review. We really appreciate you being our guest! Please do share the word about us. We’re here for you anytime you need a place to stay in Canberra. Kind Regards, Jeanie Assistant Manager Ibis Budget Canberra

Great stay for one night

Customer review rating 3.9/5

Codie K. Solo - 30/07/2020 Confirmed reviews ALL

Everything was fine, I just think there needs to be a little more attention to detail. My blanket had some sort of stain on it and the bathroom had a strange smell until I turned the taps on and let the water run. Overall it was great for one night, the staff were extremely friendly and helpful. Thank you

Hi Codie! First of all, Thank you for sharing your honest review as it helps us improve our services in Ibis Budget Canberra. I'm sorry to hear about the blanket issue and this has been passed on to our housekeeping manager. I do remember we did have an issue re bathroom smell coming from the drain. We have addressed it as soon as we became aware and I am happy to let you know that it has been sorted out already. Please do approach any staff if there is any issue during your stay cause I promise you that we are nice and easy to deal. We will be more than willing to help you out on your next stay! Once again, we are so grateful for your review. Thanks for sharing your rating with us and the community. Kind Regards, Jeanie Assistant Manager Ibis Budget Canberra

gone down in standards

Customer review rating 3.9/5

Stu Business - 26/07/2020 Confirmed reviews ALL

- Broken shower head - Shower was not entirely clean and smelt really bad - Intermittent fan/ heater - Fridge was noisey and rattled - Received a tax invoice for someone else and not mine - Staff member was friendly and pleasant

Hi Stuart, Thank you for staying with us and for taking the time to provide us with some honest and constructive feedback. My sincerest apologies that we had dropped the ball and your stay was less than ideal. Now that we are starting to see some sort of recovery after the initial hit of COVID, we are doing everything we can to get back on track. Thank you again for sharing your experience. I do hope that we will have the chance to show you a more pleasant stay when you next visit Canberra. Warm regards Patrick Gullotto General Manager

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