Mercure Newport 4 stars

Customer review rating (ALL Rating) 4.5/5 619 reviews

Best price
guarantee
Mercure Newport - Image 1
Mercure Newport - Image 2
Mercure Newport - Image 3
Mercure Newport - Image 4
Chartist Tower, Upper Dock Street, NP201DW NEWPORT, United Kingdom

Description

Hotel extras

  • City centre location with stunning views

  • 7-minute walk to Newport train station

  • ICC Wales under 4 miles away

  • 12-minute train journey to Cardiff Central

  • 3rd floor restaurant and bar with an outdoor terrace

Our accommodation(s)

Book this hotel

Hotel location

Mercure Newport

Chartist Tower, Upper Dock Street
NP201DW NEWPORT
United Kingdom

GPS:51.587343, -2.995636

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BAR AND KITCHEN AT NP20

Situated on the 3rd floor, our restaurant offers a vibrant and contemporary space with a unique outdoor rooftop terrace. Ignite your senses and enjoy delectable menus - using the finest local produce, you can expect classic food with some modern twists.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  619 reviews

Wonderful Hotel

Customer review rating 4.5/5

Sam Families - Confirmed reviews ALL

Dear Sam, Thank you so much for your kind words! We’re thrilled to hear you had a great experience and that our staff made a positive impression. We’ll be sure to share your feedback with the team. We look forward to welcoming you back soon! Thanking you, Trevor Fernandes Front Office Manager.

Good location, facilities, rooms etc.

Customer review rating 4.5/5

Dave S. Friends - Confirmed reviews ALL

Dear Dave, Thank you for sharing your experience! We\'re so happy to hear that your school reunion was a success and that you all had a fantastic time reconnecting with old friends. It’s great to know the food and drinks met your expectations. We hope to welcome you back again for another memorable stay in the future. Thanking you, Trevor Fernandes Front Office Manager.

Well located, shame about the fire alarm with no explanation or apology

Customer review rating 3.5/5

Neil M. Couples - Confirmed reviews ALL

Dear Neil, Thank you for your feedback. We\'re delighted to hear that you enjoyed the hotel, location, bar, and food. However, we sincerely apologize for the inconvenience caused by the fire alarm and the lack of communication or apology afterward. We understand how disruptive that can be, especially when it affects your plans. Your comments are valuable to us, and we\'ll be addressing this with the team to ensure better handling of similar situations in the future. We hope to welcome you back and provide a more seamless experience next time. Thanking you, Trevor Fernandes Front Office Manager.

Avoid the suites, standard rooms are fine.

Customer review rating 1.5/5

Ann O. Business - Confirmed reviews ALL

Dear Sabrina, Thank you for taking the time to share your feedback. We’re glad to hear that you found the hotel’s location convenient, but we truly apologize for the discomfort you experienced with the room temperature. We understand how important it is to have a comfortable environment, especially when it comes to sleeping, and we regret that the air conditioning system didn’t meet your needs. Your comments regarding the air conditioning unit\'s location and effectiveness will be passed on to our maintenance and design teams to see if improvements can be made. We appreciate your insight and hope that, despite this, you\'ll consider staying with us again in the future, as we would love the opportunity to provide a more comfortable experience. Thanking you, Trevor Fernandes Front Office Manager.

Comfortable stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Dear Claire, Thank you for your fantastic feedback! We\'re so glad to hear that you had a great stay, enjoyed the check-in experience. It’s always wonderful to know our guests had a thoroughly enjoyable time. We hope to welcome you back soon for another wonderful stay. Thanking you, Trevor Fernandes Front Office Manager.

Other web-users rate our hotel

  • 695 reviews 8.9/10 Location
  • 1,118 reviews 8.4/10 Room
  • 1,041 reviews 9.1/10 Service
  • 32 reviews 5.9/10 WiFi
  • 529 reviews 8.7/10 Cleanliness
  • 407 reviews 7.5/10 Breakfast
  • 215 reviews 9.7/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Newport

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.