Name: Mercure Newport | Newport City Centre Hotels | Accor Hotels - ALL
Address: Chartist Tower, Upper Dock Street, NEWPORT, NP201DW, GB
Telephone: +441633837700
Rating: 4.4

Mercure Newport

Hotel for travellers looking for local and authentic experiences

Located right in the heart of the city with views far and wide, Newport's tallest hotel provides striking views of the city, River Usk, and Transporter Bridge. This 4-star city oasis is located just a 7-minute walk from Newport Train Station, a 12-minute train journey to Cardiff Central, and less than a 5-minute walk from Newport Central Bus Station. At the heart of our hotel, you'll find our contemporary restaurant NP20 Bar & Kitchen, which is also home to a fabulous outdoor terrace.

Our contemporary restaurant sits on the third floor, so you can enjoy views of the city below while you dine. Enjoy a casual meal, pre-dinner drinks, or cocktails at the end of a long day. Head out onto our outdoor terrace, a perfect place to unwind! Mercure Newport also boasts four fully equipped meeting rooms on the ground floor. Our meeting rooms offer flexible spaces with access to complimentary Wi-Fi and a spacious breakout area with plenty of seating, ideal for coffee breaks and networking.

Our hotel is situated in the heart of Newport city centre, overlooking the River Usk. Just a 7-minute walk from the train station, with easy access links in and out of Cardiff city centre.

'The team and I are incredibly proud of how our hotel has flourished since opening. The tallest hotel in Newport, situated in the heart of the city with stunning views stretching far and wide, a fantastic destination for both business and leisure travel.'

Ceri TRELA, Hotel Management

Hotel extras

City centre location with stunning views
7-minute walk to Newport train station
ICC Wales under 4 miles away
12-minute train journey to Cardiff Central
3rd floor restaurant and bar with an outdoor terrace

Our accommodation(s)

Room

Classic room, 1 double bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Classic room with view, 1 king bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)
Views: City View

See availabilities

Room

Classic room, 2 single beds

2 pers. max
18 m² / 193 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Privilege Room with 1 kingsize bed, River side

2 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Classic room with view, 2 single beds

2 pers. max
18 m² / 193 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Standard Accessible Room with 1 double bed

2 pers. max
26 m² / 279 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Suite

Junior Suite with beautiful skyline views, 1 super king bed & sofa

4 pers. max
36 m² / 387 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: City View or River side

See availabilities

Suite

Deluxe Suite with stunning river views, 1 super king bed & sofa

4 pers. max
47 m² / 505 sq ft

Bedding 1 x King size bed(s)
Views: River side

See availabilities

Room

Standard Accessible Room with 1 double bed

2 pers. max
26 m² / 279 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Hotel location

Mercure Newport

Chartist Tower, Upper Dock Street
NP201DW NEWPORT
United Kingdom

GPS:51.587343, -2.995636

+44 1633 837700

Railway station
Highway exit

NEWPORT STATION

Railway station

Access: 970 m / 0.6 mi 7 min walk / 5 min drive

M4 J25

Highway exit

Access: 2.74 km / 1.7 mi 25 min walk / 7 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

BAR AND KITCHEN AT NP20

Situated on the 3rd floor, our restaurant offers a vibrant and contemporary space with a unique outdoor rooftop terrace. Ignite your senses and enjoy delectable menus - using the finest local produce, you can expect classic food with some modern twists.

Meetings & Events

Number of Meeting Room: 4
Surface of the largest room: 70 m² / 753 sq ft
Maximum seats capacity: 70
Maximum capacity for banquets: 63

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 428 reviews

Kirsty M. Couples - 3/28/2026 Confirmed reviews ALL

Great location vrry comfortable and clean happy helpful staff always smiling

Colin B. Business - 3/27/2026 Confirmed reviews ALL

The room was clean and reasonably comfortable. However the tv didn’t work and one of the bedside tables was missing. Bottled water should be provided in the bedroom. The quality of food remains poor.

Dear Colin B., Thank you for taking the time to share your feedback. We’re pleased to hear that you found your room clean and reasonably comfortable. However, we sincerely apologise for the issues you experienced with the TV and the missing bedside table. Your comments regarding bottled water is only provided in Privilege and junior suite rooms. We will share them with our team to explore ways to improve our guest experience. We appreciate your feedback and hope to have the opportunity to provide a more seamless stay in the future. Thanking You, Trevor Fernandes Front Office Manager

Jens R. Business - 3/21/2026 Confirmed reviews ALL

all perfect

Dear Jens R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Thanking You, Trevor Fernandes Front Office Manager

Andrewmr H. Business - 3/21/2026 Confirmed reviews ALL

The only downside is the room does not have a small fridge or bedside tables with drawers.

Dear Mr. H., Thank you very much for taking the time to share your feedback following your recent stay at the Mercure Newport, and for choosing us as your first destination—this truly means a great deal to us. We are especially grateful for your continued loyalty as an Accor member, and we’re delighted to hear that you enjoyed your stay overall. It’s wonderful to know that you appreciated the quiet comfort of your room on the 14th floor and found our team to be friendly and attentive. Your kind recognition of Rhiannon in the restaurant and Richard on reception will certainly be shared with them—they will be thrilled to know they made such a positive impression on your visit. We also appreciate your constructive comments regarding the room amenities, particularly the absence of a fridge and bedside drawers. Your feedback is invaluable and helps us continue to improve the experience we offer our guests. Thank you once again for your review. We hope to have the pleasure of welcoming you back to Mercure Newport in the near future. Kind Regards, Bogdan Chiritoiu

David M. W. Business - 3/20/2026 Confirmed reviews ALL

Really good other than the porridge

Dear David, Thank you for your wonderful review and for being a loyal guest! We’re thrilled to hear that you enjoy staying with us once a month and that our team has been helpful during your visits. We appreciate your feedback regarding the porridge and will share it with our kitchen team to see how we can improve the consistency and speed of service. It’s great to know that, aside from that, you’ve had a really positive experience with us, and we look forward to welcoming you back again soon. Thanking You, Trevor Fernandes Front Office Manager