Mercure Newport 4 stars

Name: Mercure Newport | Newport City Centre Hotels | Accor Hotels - ALL
Address: Chartist Tower, Upper Dock Street, NEWPORT, NP201DW, GB
Telephone: +441633837700
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 710 reviews

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Chartist Tower, Upper Dock Street, NP201DW NEWPORT, United Kingdom

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Mercure Newport

Hotel for travellers looking for local and authentic experiences

Located right in the heart of the city with views far and wide, Newport's newest and tallest hotel provides striking views of the city, River Usk, and Transporter Bridge. This 4-star city oasis is located just a 7-minute walk from Newport Train Station, a 12-minute train journey to Cardiff Central, and less than a 5-minute walk from Newport Central Bus Station. At the heart of our hotel, you'll find our contemporary restaurant NP20 Bar & Kitchen, which is also home to a fabulous outdoor terrace.

Our contemporary restaurant sits on the third floor, so you can enjoy views of the city below while you dine. Enjoy a casual meal, pre-dinner drinks, or cocktails at the end of a long day. Head out onto our outdoor terrace, a perfect place to unwind! Mercure Newport also boasts four fully equipped meeting rooms on the ground floor. Our meeting rooms offer flexible spaces with access to complimentary Wi-Fi and a spacious breakout area with plenty of seating, ideal for coffee breaks and networking.

'The team and I are so proud to have recently opened the newest and tallest hotel in Newport, South Wales. Located right in the heart of the city with views far and wide, it really is a wonderful place to stay when travelling on business or leisure.'

Ceri TRELA, Hotel Manager

Hotel extras

City centre location with stunning views
7-minute walk to Newport train station
ICC Wales under 4 miles away
12-minute train journey to Cardiff Central
3rd floor restaurant and bar with an outdoor terrace

Our accommodation(s)

Room

Classic room, 1 double bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic room with view, 1 king bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)
Views: City View

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic room, 2 single beds

2 pers. max
18 m² / 193 sq ft

Bedding 2 x Single bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege Room with 1 kingsize bed, River side

2 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)
Views: City View

From NaN GBP NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic room with view, 2 single beds

2 pers. max
18 m² / 193 sq ft

Bedding 2 x Single bed(s)
Views: City View

From NaN GBP NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Standard Accessible Room with 1 double bed

2 pers. max
26 m² / 279 sq ft

Bedding 1 x Double bed(s)
Accessible room

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Junior Suite with beautiful skyline views, 1 super king bed & sofa

4 pers. max
36 m² / 387 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: City View or River side

From NaN GBP NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Deluxe Suite with stunning river views, 1 super king bed & sofa

4 pers. max
47 m² / 505 sq ft

Bedding 1 x King size bed(s)
Views: River side

From NaN GBP NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Standard Accessible Room with 1 double bed

2 pers. max
26 m² / 279 sq ft

Bedding 1 x Double bed(s)
Accessible room

From NaN GBP NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Mercure Newport

Chartist Tower, Upper Dock Street
NP201DW NEWPORT
United Kingdom

GPS:51.587343, -2.995636

+44 1633 837700

Railway station
Highway exit

NEWPORT STATION

Railway station

Access: 970 m / 0.6 mi 7 min walk / 5 min drive

M4 J25

Highway exit

Access: 2.74 km / 1.7 mi 25 min walk / 7 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

BAR AND KITCHEN AT NP20

Situated on the 3rd floor, our restaurant offers a vibrant and contemporary space with a unique outdoor rooftop terrace. Ignite your senses and enjoy delectable menus - using the finest local produce, you can expect classic food with some modern twists.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 270 m² / 2906 sq ft
Maximum seats capacity: 72
Maximum capacity for banquets: 42

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5 710 reviews

Excellent Experience

Mark A. Families - 10/15/2024 Confirmed reviews ALL

The location is excellent as you are in heart of the city and 5 min walk to train and bus stations.The hotel itself was great, very clean and very quiet especially as being on 11th floor and room was excellent. The staff were extremely helpful both at reception and restaurant. The breakfast was amazing and well worth the money. I will be staying again in December.

Disappointing

Jo Friends - 10/13/2024 Confirmed reviews ALL

As a silver member I thought I would at least be welcomed in a friendly way Staff were unhelpful and unfriendly. Room was ok

Dear Jo E., Thank you for taking the time to tell us about your experience at the Mercure Newport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great location

Ann W. Couples - 10/13/2024 Confirmed reviews ALL

Lovely clean room. Nice and warm. Great view from the 10th floor. Friendly and welcoming staff.

Dear Ann W., We very much appreciate your comments regarding your stay at the Mercure Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located right in the centre of Newport,

David B. Friends - 10/11/2024 Confirmed reviews ALL

Room was clean and tidy we had asked for a twin but it was set up as a double but after speaking to the front desk they sent up somebody to split the beds after we had gone out which was no problem. Room was on the 11th floor with a great view over Newport. Excellent breakfast hot and tasty with a good choice.

Dear David B., We very much appreciate your comments regarding your stay at the Mercure Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Another good stay

Annette Couples - 10/9/2024 Confirmed reviews ALL

We are frequent visitors to this hotel and an upgrade to a privilege room on this occasion was very welcome. Always a good stay but unfortunately there was no hot water in the room on the last morning which spoiled it a little.

Dear Annette M., We very much appreciate your comments regarding your stay at the Mercure Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Web-users rating

Other web-users rate our hotel

737 reviews 8.8/10 Location
1,209 reviews 8.4/10 Room
1,083 reviews 9.2/10 Service
21 reviews 4.5/10 WiFi
546 reviews 8.9/10 Cleanliness
422 reviews 8.4/10 Breakfast
267 reviews 9.8/10 Vibe

152 reviews 8.7/10 Location
272 reviews 8.2/10 Room
230 reviews 9/10 Service
114 reviews 9.1/10 Cleanliness
85 reviews 8.5/10 Breakfast
51 reviews 9.7/10 Vibe

70 reviews 8/10 Location
152 reviews 8.7/10 Room
148 reviews 9/10 Service
7 reviews 2.1/10 WiFi
69 reviews 9.1/10 Cleanliness
49 reviews 8.4/10 Breakfast
23 reviews 9.8/10 Vibe

62 reviews 8.7/10 Location
98 reviews 8.3/10 Room
106 reviews 9.2/10 Service
47 reviews 8.7/10 Cleanliness
41 reviews 8.6/10 Breakfast
40 reviews 9.8/10 Vibe

69 reviews 8.8/10 Location
105 reviews 8.1/10 Room
96 reviews 9.2/10 Service
39 reviews 8.7/10 Cleanliness
37 reviews 8.3/10 Breakfast
24 reviews 9.7/10 Vibe

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All our hotels in Newport

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Mercure Newport 4 stars Family friendly

Description

Hotel extras

Our accommodation(s)

Classic room, 1 double bed

Classic room with view, 1 king bed

Classic room, 2 single beds

Privilege Room with 1 kingsize bed, River side

Classic room with view, 2 single beds

Standard Accessible Room with 1 double bed

Junior Suite with beautiful skyline views, 1 super king bed & sofa

Deluxe Suite with stunning river views, 1 super king bed & sofa

Standard Accessible Room with 1 double bed

Hotel location

Access and transport

Hotel services

BAR AND KITCHEN AT NP20

KITCHEN AND BAR AT NP20

Breakfast

Fitness center

Meetings & Events

Our guest reviews

Web-users rating

Our other establishments nearby

Mercure Newport 4 stars