Dear Adam, Thank you very much for the review you left on our hotel! We are delighted to hear that you enjoyed your stay and we will be very pleased to welcome you again during your next visit to Massieux! Cordial greetings. The reception team

Dear Mister Freek v., Thank you for taking the time to tell us about your experience at the hotel "F1 Massieux Rénové". We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At all hotels Hotel F1 Nouvelle Generation, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The front office team

Dear Bart v., We very much appreciate your comments regarding your stay at the "Hotel F1 Massieux Rénové". It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madeleine Hotel manager assistant

Bonjour Madame W., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour dans notre établissement. Nous sommes désolés d'apprendre que le service et la prestation n’ont pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Soyez assurée que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Cordiales salutations. L'équipe de la réception

Dear Joost L., Thank you for taking the time to tell us about your experience at the hotelF1 Massieux Rénové. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,