ibis Lyon Villefranche-sur-Saône 3 stars

Customer review rating (ALL Rating) 4.6/5 1,699 reviews

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Description

Hotel extras

  • Courtepaille restaurant open 7 days a week for lunch and dinner

  • Charging stations for electric vehicles

  • Obtaining Green Key certification

  • Located 330 yards from the A6 highway exit and 30 min north of Lyon by car

  • Complimentary covered parking

Our accommodation(s)

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Room 1

Hotel location

ibis Lyon Villefranche-sur-Saône

94 Allée de Riottier
69400 LIMAS
France

GPS:45.976749, 4.738979

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

COURTEPAILLE

Our Courtepaille restaurant offers a varied menu, including dishes prepared on a wood-fired grill. On fine days, relax on the restaurant terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,699 reviews

Customer review rating 5.0/5

David H. Couples - Confirmed reviews ALL

Dear, Thank you for taking the time to share your comments following your stay at ibis Lyon Villefranche-sur-Saône. We are delighted to receive your compliments regarding the comfort and cleanliness of our hotel, our convenient location close to the motorway, as well as the consistently high quality of the Courtepaille restaurant. We would also like to sincerely thank you for your kind words about Sébastien. We will be sure to share your appreciation with him, and we know he will be delighted to learn that his welcome contributed so positively to your experience. Your recognition is a wonderful reward for his dedication and professionalism. Guest satisfaction is the greatest reward for our team, who work every day to provide impeccable service. We look forward to welcoming you again soon. Please accept, Dear Guest, the assurance of our highest regards. Warm regards, Alicia

Customer review rating 4.5/5

Joshua W. Business - Confirmed reviews ALL

Monsieur, Nous vous remercions d’avoir pris le temps de partager votre expérience suite à votre séjour à l’ibis Lyon Villefranche-sur-Saône. Nous sommes ravis que vous ayez apprécié l’emplacement de notre établissement ainsi que la qualité globale de votre séjour. Nous prenons également bonne note de vos différentes remarques. Nous sommes désolés que la présence d’animaux ait pu altérer votre perception de l’ambiance générale. Notre établissement est effectivement « pet friendly », tout en veillant à garantir le confort de l’ensemble de nos clients. Nous vous remercions aussi pour vos retours concernant la chambre. Vos observations sur les serviettes, la sécurité de la douche ainsi que la qualité du réseau dans la chambre 25 ont bien été transmises à nos équipes afin d’être vérifiées et améliorées dans la mesure du possible. Vos remarques sont précieuses et nous aident à progresser au quotidien pour offrir une expérience toujours plus agréable à nos clients. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Alicia

Customer review rating 1.5/5

Rogier P. Families - Confirmed reviews ALL

Dear Mr. P., Thank you for taking the time to share your feedback. We are sincerely sorry to hear that the air conditioning did not work properly and that you experienced uncomfortable heat during your stay. We fully understand your discomfort and would like to extend our apologies for this inconvenience. Please be assured that our reception desk is available 24/7 to assist with any issues: had we been informed at the time, we could have looked for a solution together (room change, technical intervention, or any other alternative) to improve your comfort. We regret that this was not the case and hope to have the opportunity to welcome you again under much better conditions. 😊 Kind regards, Alicia

Customer review rating 3.5/5

Mark S. Couples - Confirmed reviews ALL

Monsieur, Nous vous remercions d'avoir pris le temps de partager votre expérience. Nous sommes ravis que vous ayez apprécié la propreté et le confort de notre hôtel, ainsi que sa situation pratique à proximité de l'autoroute pour une étape lors de votre voyage. Nous regrettons cependant l'attente rencontrée au restaurant Courtepaille. Nous comprenons parfaitement votre déception face à ce délai de service et vous présentons nos excuses pour ce désagrément. Votre retour a bien été pris en compte et sera transmis aux responsables concernés afin d'améliorer l'organisation et la fluidité du service. Nous espérons que malgré ce contretemps, vous garderez un bon souvenir de votre séjour et aurons le plaisir de vous accueillir de nouveau prochainement. 😊 Alicia

Customer review rating 4.5/5

David R. Solo - Confirmed reviews ALL

Dear Mr. R., Thank you very much for your kind review. We are delighted that you enjoyed our hotel's location, the comfort of your stay, and the quality of our restaurant. Your compliments regarding our restaurant team, and especially our maître d’hôtel, are greatly appreciated and will be shared with the staff concerned. We look forward to welcoming you again on your next visit. Elodie

Other web-users rate our hotel

  • 502 reviews 9.1/10 Location
  • 770 reviews 6.1/10 Room
  • 834 reviews 9.2/10 Service
  • 8 reviews 7.6/10 WiFi
  • 388 reviews 8/10 Breakfast
  • 266 reviews 7.8/10 Cleanliness

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