ibis Lyon Villefranche-sur-Saône 3 stars

Customer review rating (ALL Rating) 4.4/5 1,841 reviews

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Description

Hotel extras

  • Courtepaille restaurant open 7 days a week for lunch and dinner

  • Charging terminals for electric vehicles

  • Green Key certification

  • Close to the A6 highway and 30 minutes from Lyon

  • Covered parking available

Our accommodation(s)

Hotel location

ibis Lyon Villefranche-sur-Saône

94 Allée de Riottier
69400 LIMAS
France

GPS:45.976749, 4.738979

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

COURTEPAILLE

Our Courtepaille restaurant offers a varied menu, including dishes prepared on a wood-fired grill. On fine days, relax on the restaurant terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,841 reviews

TripAdvisor Rating  4.0/5  426 reviews

Awful

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

The room was dark, cramped, had multiple bugs. The dinner in the restaurant was burnt and the waitress shared her unrequested opinion. The breakfast was dreadful, there was no cutlery, no juice, no plates and overall hugely disappointing

Dear EMMA V., Thank you for taking the time to tell us about your experience at the ibis Lyon Villefranche-sur-Saône. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mathilde.

Perfect location

Customer review rating 4.0/5

Mjor Couples - Confirmed reviews ALL

Great location after 7 hour drive Easy parking great check in Restaurant though busy we had a table straight away Room fine. Bed comfortable

Dear MEGAN J., We very much appreciate your comments regarding your stay at the ibis Lyon Villefranche-sur-Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Mathilde.

Customer review rating 4.5/5

S. Families - Confirmed reviews ALL

personnel au top

Bonjour Madame, Monsieur, Nous vous remercions d'avoir pris le temps de laisser un commentaire suite à votre passage à l'hôtel Ibis Villefranche sur Saône. Nous sommes ravis que vous ayez apprécié ce séjour parmi nous ainsi que l'accueil de notre équipe et espérons avoir le plaisir de vous accueillir à nouveau prochainement, Bien cordialement, Sébastien

Well located

Customer review rating 4.0/5

Yvonne Couples - Confirmed reviews ALL

Comfortable bed. We’d appreciate a hand towel. The breakfast was good but not as plentiful as in previous stays.

Dear Mrs Yvonne, We thank you for taking the time to leave a comment following your stay at the Ibis Villefranche sur Saône hotel. We are delighted that you enjoyed your stay with us and hope to have the pleasure of welcoming you again soon, Best regards, Sébastien

Very well located. Excellent service and clean room.

Customer review rating 4.5/5

F. N. Couples - Confirmed reviews ALL

Just at the entrance of the A7, big parking, very friendly and efficient service. Good room, clean and good beds. the restaurant was correct also and our dogs welcome. We will be back...

Dear FREDERIQUE N., We very much appreciate your comments regarding your stay at the ibis Lyon Villefranche-sur-Saône. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Mathilde.

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Other web-users rate our hotel

  • 564 reviews 8.6/10 Location
  • 953 reviews 6.1/10 Room
  • 902 reviews 8.9/10 Service
  • 12 reviews 6.7/10 WiFi
  • 476 reviews 8.1/10 Breakfast
  • 346 reviews 7.2/10 Cleanliness
  • 147 reviews 3.8/10 Amenities
  • 129 reviews 4.1/10 Vibe

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