Hotel Mercure Villefranche-sur-Saone 4 stars

Customer review rating (ALL Rating) 4.0/5 381 reviews

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Description

Hotel extras

  • 4-star hotel located in the city center close to the train station.

  • Restaurant open from Monday to Friday, for lunch and dinner

  • 1938 sq. ft. (180 m²) seminar floor with modular rooms.

  • A 11,935 sq.ft. floor dedicated to seminars with modular rooms.

  • Rooftop pool, open seasonally from June to September, and a fitness center

Our accommodation(s)

Hotel location

Hotel Mercure Villefranche-sur-Saone

384 Boulevard Louis Blanc
69400 VILLEFRANCHE SUR SAONE
France

GPS:45.987292, 4.721141

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A L EPICERIE

A l Epicerie, a living space where the chef cooks seasonal dishes based on fresh and high-quality produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  381 reviews

Customer review rating 3.5/5

Anita C. Business - Confirmed reviews ALL

All good, except room bit dirty in some places such as bathtub and ventilation and breakfast was poorly refilled with things that ended and I ate around 7 am. Please make sure you fill your breakfast as this is important.

Customer review rating 4.5/5

Stephen T. Couples - Confirmed reviews ALL

Everything perfect except for the bedside lamp on the left-hand side of the bed: there was nowhere to plug it in!

Dear Guest, Thank you for your kind review! We’re very happy to hear you enjoyed your stay. We’re sorry about the issue with the bedside lamp and appreciate you letting us know. Please feel free to contact reception anytime during your stay we’re always happy to come up and help with anything you may need. We hope to welcome you back again soon. Best regards, Yeriber, Receptionist.

Customer review rating 5.0/5

Richard H. Couples - Confirmed reviews ALL

After the previous night when our reservation in Laon could not be found this was a breath of fresh air. Well received, room was great, meal was superb and service was exceptional

Bonjour, Thank you very much for your kind feedback. We are delighted to hear that you had such a pleasant experience with us and that our team helped make your stay enjoyable after your previous inconvenience. It would be a pleasure to welcome you again on a future visit. Best regards, Yeriber, receptionist.

Customer review rating 4.5/5

Bruce M. Couples - Confirmed reviews ALL

Enjoyed our stay and the hospitality

Dear Sir and Madam, Thank you very much for your excellent feedback. I’m truly pleased to have contributed to making your stay enjoyable, and I sincerely appreciate your kind words about the hospitality and service provided during your visit. We are also delighted that you enjoyed the comfort of the hotel, our location, and the restaurant. It was a pleasure welcoming you, and we hope to have the opportunity to host you again very soon. Kind regards, Morgane, Front desk manager.

Customer review rating 5.0/5

Jim B. Couples - Confirmed reviews ALL

We are travelling by bicycle and had booked in advance with no refund but were unable to travel in the day of booking because of very bad weather. I rang the hotel to explain and they very generously and easily changed our booking to the next day. Thank you Hotel Mercure Villafranche-Sur-Saone.

Dear Sir, We are happy to know that we could be of help to you and you had a great time at our hotel. We wish you all the best and a pleasant travel in France ! Best regards, Morgane, front desk manager.

Other web-users rate our hotel

  • 188 reviews 6.9/10 Location
  • 449 reviews 5.5/10 Room
  • 407 reviews 8.4/10 Service
  • 6 reviews 4.3/10 WiFi
  • 176 reviews 7.3/10 Breakfast
  • 138 reviews 4.9/10 Cleanliness
  • 94 reviews 4.8/10 Amenities
  • 57 reviews 3.3/10 Value

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