Ibis Styles Massy Opera 3 stars

Customer review rating (ALL Rating) 4.1/5 627 reviews

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Ibis Styles Massy Opera - Image 1
Ibis Styles Massy Opera - Image 2
Ibis Styles Massy Opera - Image 3
Ibis Styles Massy Opera - Image 4
6 Rue De L Opera, 91300 MASSY, France

Description

Hotel extras

  • Breakfast included in all rates

  • A team on hand 24 hours a day

  • Close to the TGV and RER B train stations

  • A quality bar and restaurant

  • Seminar rooms available for your meetings

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 single beds

Photo out of - Standard Room with 2 single beds

The comfort of a double bed with a bedding of 90 cm wide, a nomad table, WIFI, flat screen LCD 32" with the largest channel selection, air conditioning, hairdryer and a bathroom with shower or bathtub.

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package
  • 32'/81 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 17 m² / 182 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Room equipped with a double bed and one single bed, a nomad table, WIFI, flat screen LCD 32" with the largest channel selection, air conditioning, hairdryer and a bathroom with shower or bathtub.

Max. number of persons
3
Area
From 20 m² / 215 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package
  • 32'/81 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Room equipped with a double bed and two single beds, a nomad table, WIFI, flat screen LCD 32" with the largest channel selection, air conditioning, hairdryer and a bathroom with shower or bathtub.

Max. number of persons
4
Area
From 23 m² / 247 sq ft

Bedding

Double bed(s) x1

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package
  • 32'/81 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Room equipped room with three single beds, a nomadic table, LCD flat screen 32" with the largest channel selection, air conditioning, hairdryer and a bathroom with shower or bathtub.

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Single bed(s) x3

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package
  • 32'/81 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Room equipped with a single bed with 120 cm bedding, a nomade table, 32" flat screen LCD with the largest chains, air conditioning, hairdryer and a bathroom with shower or bathtub.

Max. number of persons
1
Area
From 13 m² / 139 sq ft

Bedding

Single bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package
  • 32'/81 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Ibis Styles Massy Opera

6 Rue De L Opera
91300 MASSY
France

GPS:48.732498, 2.289249

Telephone
Fax +33 1 60 11 05 91

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park
  • 110 rooms
  • 4 rooms for people with reduced mobility
  • 3 family rooms
  • 111 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Pets

Pets allowed

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Business

4 Meeting rooms

Family

Services for children

  • Board games available
  • Near the property
  • Indoor parking
  • Public
  • Parking opened 24/7
  • Max Limited Height: 1.9 m / 6.23 ft

Services & equipment

  • Intercom
  • Stairs

Vehicles

  • Motorcycle places

Security

  • Well-lit parking

Accessibility

  • Elevators

RESTAURANT LA CLE DE SOL

Non contractual photo

Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
Saturday Closed
Sunday Closed
Subsequent opening hours

Exceptional closings

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Holiday voucher

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Salt-free menu
  • Vegetarian menu

Welcome to La Cle de Sol, the restaurant at ibis Styles Massy, offering authentic bistro cuisine in a relaxed atmosphere. Enjoy delicious dishes made with fresh, local ingredients.

Our bar welcomes you during the opening hours of the restaurant for your informal meetings with a wide choice of drinks

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  627 reviews

Customer review rating 0.5/5

Wenda S. Families - Confirmed reviews ALL

Hello, We were quite surprised by your review, as throughout your stay it was actually your behavior that was repeatedly rude and unpleasant toward our team. For ten days, our staff did their best to accommodate your needs. For example, we moved you to another room out of consideration after you injured your knee, and we remained at your service throughout your stay. Unfortunately, despite our efforts, you showed very little respect for our staff or for other guests. You regularly left your trash in the hallways and spoke to our housekeeping staff in an unacceptable manner. You also expected housekeeping services to be carried out outside of the hotel's designated cleaning hours, as you were often sleeping during the scheduled service times and our housekeepers did not wish to disturb you. In addition, when you requested an iron, our receptionist politely explained that a €20 deposit was required, in accordance with hotel policy. Rather than accepting this explanation, you became upset and insulted the receptionist on duty. Given the numerous incidents that occurred during your stay, it is in fact we who would not be willing to welcome you back to our establishment in the future. Kind regards, Management Team.

Customer review rating 0.5/5

Sandisiwe N. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ibis Styles Massy Team

Customer review rating 4.0/5

Masako K. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Massy Opéra team

Customer review rating 2.5/5

Willem V. V. Families - Confirmed reviews ALL

Hello Airco, We sincerely apologize for the issues with the air conditioning and the impact on your sleep. We also appreciate your suggestion regarding a bin in the room and will take it into consideration. We hope to welcome you back for a more comfortable stay. Olivia / Adjoint de direction

Customer review rating 0.5/5

Aikaterini M. K. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback with us. Our rooms do not have refrigerators. As for our air conditioning, the system switched to safety mode during a heatwave; we restored it to operation immediately upon becoming aware of the issue. Kind regards, The Ibis Styles Massy Opéra Team

Hello, We were quite surprised by your review, as throughout your stay it was actually your behavior that was repeatedly rude and unpleasant toward our team. For ten days, our staff did their best to accommodate your needs. For example, we moved you to another room out of consideration after you injured your knee, and we remained at your service throughout your stay. Unfortunately, despite our efforts, you showed very little respect for our staff or for other guests. You regularly left your trash in the hallways and spoke to our housekeeping staff in an unacceptable manner. You also expected housekeeping services to be carried out outside of the hotel's designated cleaning hours, as you were often sleeping during the scheduled service times and our housekeepers did not wish to disturb you. In addition, when you requested an iron, our receptionist politely explained that a €20 deposit was required, in accordance with hotel policy. Rather than accepting this explanation, you became upset and insulted the receptionist on duty. Given the numerous incidents that occurred during your stay, it is in fact we who would not be willing to welcome you back to our establishment in the future. Kind regards, Management Team.

Customer review rating 0.5/5

Sandisiwe N. Families - Confirmed reviews ALL

My family members and I had three different rooms. We all share the same last name. When I checked in first, I made sure that they were aware of that. The lady told me that they were aware that there were three rooms under the same name. Later at night when I was asleep in bed, someone walked into my room. The guests then had to go back downstairs and let them know that the room that they had given them, which was mine was indeed occupied by me. They then issued them a different room. This was extremely unsafe because the staff allowing anyone to walk into a room could have resulted in me being hurt. The following night I was in my room and the staff from the front desk came and demanded that I show proof of purchase. I again asked them if their systems were not able to show that there were three different rooms under the same name. He told me that they were, but that he still had no proof that I had paid for the room that I had been in. I will never stay in another ibis. It was the worst experience of my life. I will never recommend it to anyone else because of how I’m safe and how untrained your staff are.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ibis Styles Massy Team

Customer review rating 4.0/5

Masako K. Families - Confirmed reviews ALL

Nice baguette, patries, cheese & ham etc.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Massy Opéra team

Customer review rating 2.5/5

Willem V. V. Families - Confirmed reviews ALL

Everything was pleasant at the hotel. However the airco was pathetic which led to a poor nights sleep. A bin in the room would also not go amiss.

Hello Airco, We sincerely apologize for the issues with the air conditioning and the impact on your sleep. We also appreciate your suggestion regarding a bin in the room and will take it into consideration. We hope to welcome you back for a more comfortable stay. Olivia / Adjoint de direction

Customer review rating 0.5/5

Aikaterini M. K. Business - Confirmed reviews ALL

no air condition no fridge in the room and very dirty

Dear Guest, Thank you for taking the time to share your feedback with us. Our rooms do not have refrigerators. As for our air conditioning, the system switched to safety mode during a heatwave; we restored it to operation immediately upon becoming aware of the issue. Kind regards, The Ibis Styles Massy Opéra Team

Customer review rating 4.5/5

Johanna N. Couples - Confirmed reviews ALL

late night reservation very friendly receptionist great breakfast

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Styles Team Opera

Customer review rating 4.0/5

Gheorghe M. I. Families - Confirmed reviews ALL

All good for the price we payd .

Customer review rating 0.5/5

Marguerite M. Families - Confirmed reviews ALL

We stayed two nights. The first night at arrival: the key didn't work, I went back to the desk and the reception desk changed it, it didn't work again. Finally, at the 3rd attempt, it worked. During the stay: 1. the claim that parking is free is incomplete, therefore not true. There is only 30 minutes free of charge in the parking underway. Also the reception desk didn't provide correct information about the parking at arrival. it costs me a lot of time to find the correct information and money, as I paid twice an expensive parking, because I was not properly informed. 2. the breakfast is unhealthy: full of carbs. The oeufs brouillés were not good and I suspect there were processed powder of eggs, not actual eggs cooked. 3. The room has no furniture or place for clothes, making it particularly difficult to simply move. It was impossible to have our clothes, shoes and materials properly accessible. We had to put our clothes onto the bed. 4. the cleaning team took our clothes from the bed and put them into our luggage. On the second night, the key didn't work again, and I had to go back to the reception desk again for a new key. One positive element was the checkout process was particularly efficient. Overall, this deserves a 1, as the price, service and experience together are extremely dissatisfied. Based on this, I hope you will appreciate this detailed and constructive feedback.

Customer review rating 2.0/5

Stefan M. H. Business - Confirmed reviews ALL

Hotel is old fashioned, stained carpets, worn down bathroom. Lobby icecold (heating defect?)

Customer review rating 1.5/5

Laura S. Business - Confirmed reviews ALL

dark rooms, no lights, bed uncomfortable, no enough towels, breakfast poor in cheese. Best: natural orange juice

Dear Guest, We thank you for your feedback and are sorry to read that your experience was not up to par. Please note that each room is provided with a towel and a bath sheet. Reception is available to provide towels. All our rooms are equipped with a floor lamp and a wall lamp at the head of the bed. Our breakfast buffet, which is generally very popular with our guests, includes two cheeses (Brie and Saint-Nectaire) and fromage blanc. Sincerely, The ibis Styles Massy Opéra Team

Customer review rating 3.5/5

Fabrice D. Couples - Confirmed reviews ALL

séjour dans l'ensemble correct mais pas de restauration le week-end.

Cher client, Notre restaurant est fermé les vendredis soir, samedis et dimanches ainsi que les veilles de jours fériés et jours fériés en raison du peu d’activité. Différentes gammes de restaurants (traditionnel, pizzeria et asiatique) se situent à proximité immédiate de notre établissement. Cordialement, L'Equipe Ibis Styles Massy Opéra

Customer review rating 4.5/5

Andrei C. Solo - Confirmed reviews ALL

Not so great location but well priced for what it offers.

Dear Andrei C., Thank you for your feedback! We are delighted that you found our rates reasonable, and we hope to welcome you back for an even more enjoyable stay. Regards, Olivia Assistant Manager IBIS STYLES MASSY OPERA

Customer review rating 4.0/5

Jonh P. Families - Confirmed reviews ALL

Le Check in s’est bien déroulé . Prélèvement d’une caution qui m’a été remboursée le lendemain après midi . Pour la chambre il y’a l’essentiel. Matelas hyper confortable , climatisation, douche un peu vieillotte et pression d’eau faible aléatoire et télé fonctionnelle mais pas regardé . Le plus de ce séjour est le buffet du petit déjeuner très complet . Aussi prévoir parking payant . Dans l’ensemble bon rapport qualité prix .

Customer review rating 4.0/5

Faouzi H. Couples - Confirmed reviews ALL

Personnel sympathique

Customer review rating 4.5/5

Tessa Q. Families - Confirmed reviews ALL

Op doorreis hier een nacht geslapen. Vriendelijk personeel, lekkere geslapen, uitgerust voor het vervolg van de reis. Ernaast ligt een afgesloten parkeergarage, alleen met het nummer van je ticket kom je erin.

Dear Tessa Q., We very much appreciate your comments regarding your stay at the ibis Styles Massy Opéra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivia Adjointe de direction Ibis Styles Massy Opera

Other web-users rate our hotel

  • 288 reviews 7/10 Location
  • 657 reviews 5.4/10 Room
  • 802 reviews 9/10 Service
  • 10 reviews 6.8/10 WiFi
  • 421 reviews 8.7/10 Breakfast
  • 254 reviews 7.4/10 Cleanliness
  • 136 reviews 4.4/10 Vibe
  • 83 reviews 4.2/10 Amenities

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