ibis Massy Hotel 3 stars

TripAdvisor rating 4.0/5 289 reviews
ibis Massy
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+ 17 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • High-speed fiber-optic WIFI throughout the hotel

  • Canal + channels with flat screen 32" TV

  • 24-hour bar and snack service

  • Fully air-conditioned hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
Leisure and activities
  • Golf practice facilities (Nearby)
  • Outdoor tennis court (Nearby)
  • Other sports activities
Business services
  • Copy/print service available

Hotel location

ibis Massy

6 rue du Saule Trapu
91300
massy
france

Tel: +33160112030

Fax: (+33)1/60119553

Contact email

Check-in from 12h00

Check out up to 12h00

  • PALADIN :   2 ZAC DU MOULIN

  • B :   4 ANTONY

  • C :   2 MASSY-PALAISEAU

  • By plane

    PARIS ORLY At 12km / 7.46 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 50km / 31 miles

  • By car

    MASSY ANTONY At 0.1km / 0.06 miles

  • By car

    MASSY PALAISEAU At 0.1km / 0.06 miles

  • By train

    MASSY PALAISEAU At 3.5km / 2.17 miles

  • By train

    MASSY TGV At 3.5km / 2.17 miles

GPS :48.72918, 2.301743

Our accommodations

Equipped with the new Sweet Bed by ibis bedding, the practical and inviting ibis room has everything you need to enjoy your stay: air conditioning, a large cozy bed, desk, broadband, 32-inch flat screen TV with beIN sports and a bathroom with toilet.

Standard room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Our restaurants and bars

BAR RENDEZ-VOUS

Photo non contractuelle / Strictly non binding

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Massy

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,654 reviews

tripadvisor

TripAdvisor Rating 4.0/5

289 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

WHAT A RUDE ATTENDENT

Customer review rating 4.4/5

Luca Business - 28/11/2019 Confirmed reviews ALL

The check in was fine, the room is the standard Ibis room, the main problem I had is with the person attending the bar in the night. She was rude, very inflexible and inpolite. we had a problem with Charline the attendant. she refuse to use our voucher to give us a glass on wine and she obliged to use for a beer (or a water) even the beer was more expensive on menu. There was no red wine in the menu (in France!), we offered even two voucher for one glass, even this didn't change only beer. At the end I paid my wine during all time she never spoke with us but let the other colleague spoke with us. just spoke with him in French and never with us. he understood the situation and try to help us , but she was inflexible and in my opinion very impolite

Dear Guest, please apologise for this inconvenience on the welcome drink. A feedback has already been made with the team members present that evening. This type of event will not happen again. Again, please accept our apologies and we hope to see you again at Ibis soon. Sincerely, B. Larroutis Manager

Good place to stay at Massy, Paris

Customer review rating 4.4/5

Terry Solo - 20/11/2019 Confirmed reviews ALL

As usual, my experience was good. Efficient reception & check-out. Warm, clean room of adequate size. Reasonable price.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, La Team Ibis

FAVORABLE

Customer review rating 4.4/5

Desh. Couples - 29/10/2019 Confirmed reviews ALL

RAS

Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Monsieur, nos salutations distinguées. La Team Ibis

A short stay in Massy, Paris

Customer review rating 4.4/5

Terry Solo - 17/09/2019 Confirmed reviews ALL

I stay at IBIS Massy 3 - 4 times a year … it suits me fine. Clean confortable rooms, not too small … with on site parking and wifi. It's location, near the A10 for access near to the Gymnase Anatole France, is good. Checking in/out is quick, never a problem … the staff are always pleasant.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, La Team Ibis

Unforgettable

Customer review rating 4.4/5

Neman A. Business - 19/07/2019 Confirmed reviews ALL

Room comfortable, staff friendly and service minded, very good breakfast.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, La Team Ibis.

Poor

Customer review rating 4.4/5

Olalekan Business - 02/07/2019 Confirmed reviews ALL

First day was not cool.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, La Team Ibis

stay for business trip

TripAdvisor rating 4.0/5

Guide39448283731 Business - 01/06/2019 TripAdvisor review

Good hotel with quite rooms. Staff is friendly and helpfull. . Several restaurants at walking distance. Correct price / quality hotel. Rooms are very clean and good beds. Didn't take the breakfast. Some little snacks available in the bar.

Dear Guest , Thank you very much for sharing your experience following your stay at Ibis Massy. We are delighted that you enjoyed it so much ! We hope seeing you again very soon ! Best regards , Benjamin Larroutis , ibis MASSY Manager.

Wonderful

Customer review rating 4.4/5

Kevin L. Business - 20/02/2019 Confirmed reviews ALL

We made reservations over the phone, will driving in to Antony. The staff was wonderfully accommodating, even though we had some language differences. The team that handled our arrival turned out to be the same that we'd spoken to via phone and we all laughed at our ability to communicate via "desire". IBIS Massy made it fun. The room; just fine for an overnight or short stay. The bar; perfect and the bar-tenders, wonderful. I will be back when in Antony.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, La Team Ibis

Easily accessible, clean, convenient, welcoming

Customer review rating 4.4/5

Sorin Solo - 18/02/2019 Confirmed reviews ALL

Easily accessible, clean, convenient, welcoming

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, La Team Ibis

Excellent hospitality from check in to check out.

Customer review rating 4.4/5

Anonymous Families - 05/11/2018 Confirmed reviews ALL

Excellent!!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, La Team Ibis

Nice people but room not OK

Customer review rating 4.4/5

Anonymous Solo - 31/10/2018 Confirmed reviews ALL

Smoking smell coming from neighbours, bad smell from shower or lavatories, water not flowing properly from lavatories or shower

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, La Team Ibis.

p.

Customer review rating 4.4/5

Talal P. Business - 28/10/2018 Confirmed reviews ALL

Was good

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, La Team Ibis.
Customer review rating 4.4/5

Anonymous Couples - 13/10/2018 Confirmed reviews ALL

TRES AGREABLE

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. La Team Ibis

Room price way too high. Location difficult to reach without own car

Customer review rating 4.4/5

Simo S. Couples - 02/10/2018 Confirmed reviews ALL

Room ok. Breakfast ok. Not as varied selection as in Nordic countries but compared to French hotels it was average. Hotel difficult to reach without own car. Personnel was very nice and helpful.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, La Team Ibis
Customer review rating 4.4/5

Nagui S. Business - 21/09/2018 Confirmed reviews ALL

Cost hotel friendly staff an overall excellent experience

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, La Team Ibis

A little disorganised

Customer review rating 4.4/5

Marie Couples - 13/08/2018 Confirmed reviews ALL

We checked in online to save time as we knew we would be late and took the trouble to email the hotel. Despite all this, the check-in took a good 20 mins as the key was not ready and the receptionist was experiencing issues with the key coding machine. I felt quite sorry for him as it seemed he was probably new. He was very apologetic about the situation.

Dear MARIE-PIERRE H., Thank you for taking the time to tell us about your experience at the ibis Massy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Benjamin Larroutis Manager

Normale

Customer review rating 4.4/5

Anonymous Business - 04/07/2018 Confirmed reviews ALL

Normale

Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Monsieur, nos salutations distinguées. Benjamin Larroutis Directeur

Substandard to normal Ibis hotels

Customer review rating 4.4/5

W. T. Couples - 30/06/2018 Confirmed reviews ALL

Black mold growing in shower stall. Egg cooker not working - left turned off.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Benjamin Larroutis Manager

So so...

TripAdvisor rating 4.0/5

Daejung Y Business - 29/06/2018 TripAdvisor review

I asked rhe hotel to store my baggage, they said that there is 10 euros for the baggage storage service. Many peope may want to have short travel on the check-out day without baggages. Guests in this hotel must consider extra costs.

Dear Guest , thank you for sharing your experience at Ibis Massy. We are surprised that you have been asked to pay for your luggage storage as it is free at Ibis MASSY.Could you be so kind to check ? Many thanks and Best Regards . Benjamin Larroutis , Ibis Massy Manager.

Very Good

Customer review rating 4.4/5

Bob Business - 01/06/2018 Confirmed reviews ALL

Check in was quick and polite and overall service good.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Benjamin Larroutis Manager
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