ibis Massy 3 stars

Customer review rating (ALL Rating) 4.5/5 488 reviews

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Description

Hotel extras

  • Accessible: airplane (Orly), train (MASSY TGV), car (A6-A10) all 15 mins!

  • High-speed broadband WiFi throughout the hotel to stay connected.

  • Drinks, light catering and pizzas made on site to enjoy any time!

  • Fully air-conditioned hotel

  • Free enclosed secure parking with 7 kw charging stations.

Our accommodation(s)

Hotel location

ibis Massy

6 rue du Saule Trapu
91300 MASSY
France

GPS:48.72918, 2.301743

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Bar & Terrasse

Enjoy our gourmet snacks and tasty pizzas with a refreshing drink in a setting that's perfect for combing work and relaxation. Step out onto our beautiful sunny terrace, ideal for savoring every moment!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  488 reviews

TripAdvisor Rating  4.0/5  311 reviews

Well located

Customer review rating 4.0/5

Dy Business - Confirmed reviews ALL

This hotel was perfect for an overnight stay to catch an early train to Lyon

Dear Guest, Thank you for taking the time to share your feedback following your stay at Ibis Massy. We are delighted to hear that our hotel met your expectations and provided the perfect location for your early train to Lyon. We are glad you enjoyed the smooth check-in and check-out process, the cleanliness of our rooms, and the breakfast service. Your satisfaction is our priority, and it is always rewarding to know we contributed to a comfortable stay. We hope to welcome you again in the future, whether for business or leisure. Kind regards, The Ibis Massy Team

Satisfied customer

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

All good and as expected

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Massy Team

Disappointed

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

We arrived late at night to the hotel following a drive from the ferry terminal, two rooms had been booked (one for myself, partner and our toddler, and the other for my mother in law). We had requested a crib for our room, when we arrived it hadn't been set-up properly and it became apparent that this was because it was broken. There was also no mattress or sheets put into the crib. At this point the toddler was already asleep on our bed and we didn't want to wake him up by trying to get a new crib from reception. My MILs room smelt so badly of sewage that she had to request a different room. Unfortunately our room also intermittently smelt of sewage as the rooms were next to each other but we were unable to move as we didn't want to wake up the toddler. Overall a dissapointing stay and I can't say I'd recommend it.

Hello, Thank you for taking the time to share your experience with us. We sincerely apologize for the multiple inconveniences you encountered during your stay. We are especially sorry to hear about the issues with the crib and the unpleasant odors in both rooms. This does not reflect the high standards of service we strive to provide, and we understand your disappointment. Please rest assured that your feedback has been shared with our maintenance and housekeeping teams to prevent such issues in the future. We also regret that your overall experience with our services did not meet your expectations, and we will use your comments to improve the quality of our accommodations and service. We hope to have the opportunity to welcome you again in the future and to provide you with a much more positive experience. Best regards, The Ibis Massy Team

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Personnel au top

Chers clients, nous vous remercions pour vos aimables paroles sur notre personnel. Nous sommes ravis que vous ayez apprécié votre séjour. L'équipe de l'hôtel Ibis Massy Suivez-nous ! Facebook : @ibisMassy Instagram : @ibis.massy

Easy to find. Lots of eateries close by. Easy access of the motorway

Customer review rating 5.0/5

D S. Couples - Confirmed reviews ALL

Staff are very helpful. Rooms are clean and comfortable. Shower excellent

Dear D S., We are delighted to hear about your positive experience with us. Thank you for highlighting our convenient location, helpful staff, and comfortable rooms. We look forward to welcoming you back soon! L'équipe de l'hôtel Ibis Massy Suivez-nous ! Facebook : @ibisMassy Instagram : @ibis.massy

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Other web-users rate our hotel

  • 159 reviews 8.1/10 Location
  • 229 reviews 7.5/10 Room
  • 255 reviews 9.5/10 Service
  • 6 reviews 9.3/10 WiFi
  • 128 reviews 8.1/10 Breakfast
  • 123 reviews 9.4/10 Cleanliness
  • 26 reviews 9.7/10 Vibe

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