ibis Massy 3 stars

Customer review rating (ALL Rating) 4.5/5 398 reviews

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6 rue du Saule Trapu, 91300 MASSY, France

Description

Hotel extras

  • Quick access: Orly, Massy TGV, RER and A6/A10 highways

  • Free high-speed WIFI throughout the hotel

  • 24-hour bar with drinks and food available around the clock

  • Fully air-conditioned hotel for optimal comfort

  • Free secure parking with charging stations

Our accommodation(s)

Hotel location

ibis Massy

6 rue du Saule Trapu
91300 MASSY
France

GPS:48.72918, 2.301743

Telephone
Fax +33 1 60 11 95 53

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR AND TERRASSE

Enjoy our gourmet snacks and tasty pizzas with a refreshing drink in a setting thats perfect for combing work and relaxation. Step out onto our beautiful sunny terrace, ideal for savoring every moment!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  398 reviews

Customer review rating 2.5/5

Guido C. Business - Confirmed reviews ALL

The shower in room 3 has no glass or protection, so after a shower almost the entire bathroom floor is flooded. This is annoying if you want to use the bathroom afterwards! However the madeleines for breakfast were super.

Dear Guido, Thank you for taking the time to share your feedback. We are sorry that the bathroom layout did not meet your expectations. The room you occupied is one of our accessible rooms, designed to accommodate guests with reduced mobility. As part of this design, the shower area is open and level with the bathroom floor, which can sometimes lead to water spreading more widely than in a standard bathroom. We understand that this configuration may not be the most comfortable for every guest and we appreciate your comments. On a more positive note, we are delighted to read that you enjoyed our breakfast, and especially the madeleines! Thank you again for your feedback and we hope to welcome you back on a future stay. Kind regards, L’équipe de l’hôtel ibis Massy

Customer review rating 4.5/5

Deborah S. Couples - Confirmed reviews ALL

We always stopover at this hotel. Easy to find off the motorway. Staff are very friendly and helpful and speak English as my French is limited. Ample secure parking too.

Dear Deborah, Thank you very much for your wonderful review and for your loyalty to our hotel. We are delighted to know that ibis Massy has become one of your regular stopovers and that you continue to enjoy the convenient location, easy motorway access and secure parking facilities. Your kind words regarding our team mean a great deal to us. We are particularly pleased that their friendliness, helpfulness and ability to assist in English contributed to making your stay comfortable and enjoyable. We sincerely appreciate your continued trust and look forward to welcoming you back on your next journey. Kind regards, L’équipe de l’hôtel ibis Massy

Customer review rating 4.5/5

Herve R. Families - Confirmed reviews ALL

Super

Cher Hervé, Un grand merci pour votre excellente évaluation et pour votre commentaire enthousiaste suite à votre séjour en famille à l’ibis Massy. Nous sommes ravis de lire que votre expérience a été « super » et que l’ensemble des prestations — de l’accueil à l’hébergement, en passant par le petit-déjeuner, le wifi et le rapport qualité / prix — a pleinement répondu à vos attentes. Votre fidélité au programme ALL – Accor Live Limitless ainsi que votre recommandation nous touchent particulièrement. C’est la plus belle marque de confiance que vous puissiez nous accorder. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement. L’équipe de l’hôtel ibis Massy

Customer review rating 4.5/5

Nagui S. Business - Confirmed reviews ALL

Friendly staff eager to please and a nice environment , excellent breakfast experience

Dear Nagui, Thank you very much for your kind feedback and for your continued loyalty to our hotel. We are delighted to read that you enjoyed our location, the welcoming atmosphere, the friendliness of our team and your breakfast experience. Your comments are a true encouragement for all our staff, who strive every day to offer the best possible service. It is always a pleasure to welcome you at ibis Massy, and we sincerely thank you for your trust over the years. We look forward to seeing you again very soon. Kind regards, L’équipe de l’hôtel ibis Massy

Customer review rating 1.5/5

Khaled S. Business - Confirmed reviews ALL

A €100 deposit, payable only by card, was imposed by the manager without any mention of this during the booking process on Ibis website.

Dear Khaled, Thank you for taking the time to share your feedback. We regret that the security deposit negatively impacted your perception of your stay. However, we would like to clarify that this deposit policy is clearly indicated during the booking process on the ibis website, as part of the booking conditions. The €100 deposit is a standard pre-authorization, applied by card only, and is fully released after departure when no incident is reported. This procedure is in line with common hotel practices and aims to guarantee room conditions for all guests. That said, we fully understand that this information may not always be sufficiently visible or noticeable during the booking journey, and your feedback helps us reinforce our communication on this point. We remain attentive to guest experience and hope that, beyond this specific matter, you will consider giving us another opportunity to welcome you again. Kind regards, L’équipe de l’hôtel ibis Massy

Other web-users rate our hotel

  • 140 reviews 8.2/10 Location
  • 187 reviews 6.9/10 Room
  • 206 reviews 9.1/10 Service
  • 127 reviews 7.6/10 Breakfast
  • 95 reviews 8.1/10 Cleanliness

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