ibis Massy 3 stars

Customer review rating (ALL Rating) 4.5/5 417 reviews

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6 rue du Saule Trapu, 91300 MASSY, France

Description

Hotel extras

  • Quick access: Orly, Massy TGV, RER and A6/A10 highways

  • Free high-speed WIFI throughout the hotel

  • 24-hour bar with drinks and food available around the clock

  • Fully air-conditioned hotel for optimal comfort

  • Free secure parking with charging stations

Our accommodation(s)

Hotel location

ibis Massy

6 rue du Saule Trapu
91300 MASSY
France

GPS:48.72918, 2.301743

Telephone
Fax +33 1 60 11 95 53

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Bar & Terrasse

Enjoy our gourmet snacks and tasty pizzas with a refreshing drink in a setting that's perfect for combing work and relaxation. Step out onto our beautiful sunny terrace, ideal for savoring every moment!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  417 reviews

TripAdvisor Rating  3.9/5  313 reviews

Customer review rating 1.5/5

Khaled S. Business - Confirmed reviews ALL

A €100 deposit, payable only by card, was imposed by the manager without any mention of this during the booking process on Ibis website.

Customer review rating 2.0/5

Thierry G. Business - Confirmed reviews ALL

It was very, very long to obtain the keys. The staff looked not well organized. Having dinner was also very long with poor quality dishes, and teh pizza was delivered still frozen

Customer review rating 1.5/5

Christopher G. Business - Confirmed reviews ALL

Room smelt funny Very basic

Dear Christopher, Thank you for taking the time to share your feedback. I am sorry to read that your stay did not meet your expectations. Regarding the room: a strange smell and a lack of freshness are not acceptable, and this should have been detected before your arrival. We have already inspected the room you occupied and taken corrective measures with our housekeeping team. You also mention the basic nature of the room. Our rooms follow the standard design of the ibis brand, but they must always be spotless, functional and welcoming — clearly not the impression you received this time. Finally, thank you for your comments regarding access to the hotel and the Wi-Fi speed. These points have been passed on to the team to improve the guest experience. We hope you will give us another opportunity to offer you the level of comfort and service you should expect from ibis. The ibis Massy team

Customer review rating 4.5/5

Nicolas P. Business - Confirmed reviews ALL

excellent hotel, très calme

Cher client, Un grand merci pour votre excellent retour et pour votre fidélité au programme ALL. Nous sommes ravis que le calme de l’hôtel, l’accueil de l’équipe et l’ensemble de votre expérience aient contribué à un très bon séjour. Nous sommes toutefois sincèrement désolés que votre chambre ait été froide à votre arrivée. Le chauffage aurait effectivement dû être activé en amont : nous avons rappelé cette procédure à notre équipe afin d’éviter que cela ne se reproduise. N’hésitez jamais à nous solliciter à la réception : nous intervenons immédiatement, ou pouvons vous proposer une autre chambre si nécessaire. Nous espérons vous accueillir de nouveau très bientôt pour un séjour encore plus confortable à l’ibis Massy. L’équipe de l’hôtel ibis Massy

Customer review rating 5.0/5

Annaagatha G. Business - Confirmed reviews ALL

As always, in any ibis establishment, the room and property was neat, clean and well maintained. The staff was extremely nice and welcoming. Thank you!

Dear Annaagatha, Thank you very much for your wonderful feedback. We are delighted that you enjoyed your stay, and it is a pleasure to know that you appreciated both the cleanliness of the hotel and the warm welcome from our team. Your kind words are truly motivating for us, and we look forward to welcoming you back soon at ibis Massy. The ibis Massy team

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Other web-users rate our hotel

  • 142 reviews 8.1/10 Location
  • 193 reviews 7.6/10 Room
  • 201 reviews 9.4/10 Service
  • 118 reviews 7.8/10 Breakfast
  • 100 reviews 8.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.