ibis Massy 3 stars

Customer review rating (ALL Rating) 4.5/5 498 reviews

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6 rue du Saule Trapu, 91300 MASSY, France

Description

Hotel extras

  • Accessible: airplane (Orly), train (MASSY TGV), car (A6-A10) all 15 mins!

  • High-speed broadband WiFi throughout the hotel to stay connected.

  • Drinks, light catering and pizzas made on site to enjoy any time!

  • Fully air-conditioned hotel

  • Free enclosed secure parking with 7 kw charging stations.

Our accommodation(s)

Hotel location

ibis Massy

6 rue du Saule Trapu
91300 MASSY
France

GPS:48.72918, 2.301743

Telephone
Fax +33 1 60 11 95 53

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Bar & Terrasse

Enjoy our gourmet snacks and tasty pizzas with a refreshing drink in a setting that's perfect for combing work and relaxation. Step out onto our beautiful sunny terrace, ideal for savoring every moment!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  498 reviews

TripAdvisor Rating  4.0/5  311 reviews

Satisfied customer

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

All good and as expected

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Massy Team

Disappointed

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

We arrived late at night to the hotel following a drive from the ferry terminal, two rooms had been booked (one for myself, partner and our toddler, and the other for my mother in law). We had requested a crib for our room, when we arrived it hadn't been set-up properly and it became apparent that this was because it was broken. There was also no mattress or sheets put into the crib. At this point the toddler was already asleep on our bed and we didn't want to wake him up by trying to get a new crib from reception. My MILs room smelt so badly of sewage that she had to request a different room. Unfortunately our room also intermittently smelt of sewage as the rooms were next to each other but we were unable to move as we didn't want to wake up the toddler. Overall a dissapointing stay and I can't say I'd recommend it.

Hello, Thank you for taking the time to share your experience with us. We sincerely apologize for the multiple inconveniences you encountered during your stay. We are especially sorry to hear about the issues with the crib and the unpleasant odors in both rooms. This does not reflect the high standards of service we strive to provide, and we understand your disappointment. Please rest assured that your feedback has been shared with our maintenance and housekeeping teams to prevent such issues in the future. We also regret that your overall experience with our services did not meet your expectations, and we will use your comments to improve the quality of our accommodations and service. We hope to have the opportunity to welcome you again in the future and to provide you with a much more positive experience. Best regards, The Ibis Massy Team

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Personnel au top

Chers clients, nous vous remercions pour vos aimables paroles sur notre personnel. Nous sommes ravis que vous ayez apprécié votre séjour. L'équipe de l'hôtel Ibis Massy Suivez-nous ! Facebook : @ibisMassy Instagram : @ibis.massy

Easy to find. Lots of eateries close by. Easy access of the motorway

Customer review rating 5.0/5

D S. Couples - Confirmed reviews ALL

Staff are very helpful. Rooms are clean and comfortable. Shower excellent

Dear D S., We are delighted to hear about your positive experience with us. Thank you for highlighting our convenient location, helpful staff, and comfortable rooms. We look forward to welcoming you back soon! L'équipe de l'hôtel Ibis Massy Suivez-nous ! Facebook : @ibisMassy Instagram : @ibis.massy

Well located and good breakfast

Customer review rating 4.0/5

Patrick Families - Confirmed reviews ALL

We stayed overnight while driving to the south of France. We arrived late and parked at the gated and secured site. Room was clean, not a big room but everything was there. Slept well and the following morning had a good breakfast with lots of choice. Very friendly staff!!

Dear Patrick, thank you for your positive review. We are delighted to hear that you enjoyed our convenient location and breakfast offerings. It's great to know that you had a comfortable stay and that our secure parking added to your peace of mind. We appreciate your kind words about our clean rooms and friendly staff. We look forward to welcoming you back on your future travels. Best regards, Ibis Massy Team.

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Other web-users rate our hotel

  • 165 reviews 8.1/10 Location
  • 240 reviews 7.9/10 Room
  • 266 reviews 9.5/10 Service
  • 6 reviews 9.3/10 WiFi
  • 136 reviews 9.2/10 Cleanliness
  • 132 reviews 7.7/10 Breakfast
  • 26 reviews 9.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.