hotelF1 Chilly Mazarin les Champarts

Customer review rating (ALL Rating) 3.6/5 289 reviews

hotelF1 Chilly Mazarin les Champarts - Image 1
hotelF1 Chilly Mazarin les Champarts - Image 2
hotelF1 Chilly Mazarin les Champarts - Image 3
hotelF1 Chilly Mazarin les Champarts - Image 4
ZA de la Butte au Berger, 91380 CHILLY MAZARIN, France

Description

Hotel extras

  • Fully renovated rooms, 1 star rating.

  • Reception desk open 24 hours a day

  • Free unlimited WiFi

  • Free private and secure car park

  • Breakfast with adapted all-you-can-eat buffet and affordable prices

Our accommodation(s)

Hotel location

hotelF1 Chilly Mazarin les Champarts

ZA de la Butte au Berger
91380 CHILLY MAZARIN
France

GPS:48.715261, 2.299898

Telephone
Fax +33 1 69 09 69 62

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  289 reviews

TripAdvisor Rating  1.4/5  31 reviews

Worst Service

Customer review rating 1.5/5

Utkarsh G. Couples - Confirmed reviews ALL

No one want to attend guest poor service they simply say no to everything whatever you will ask for.

Dear UTKARSH G., Thank you for taking the time to tell us about your experience at the hotelF1 Chilly-Mazarin Les Champarts. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, L'équipe hôtel f1 Chilly Mazarin

Well located

Customer review rating 4.0/5

Ebenezer Families - Confirmed reviews ALL

Very noisy, especially during the nights

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Hot, Noisy, Poor WiFi

Customer review rating 0.5/5

Gui Families - Confirmed reviews ALL

Should have slept on the bench outside. Hotter inside than out, super noisy with overhead planes, free WiFi that wasn’t strong enough in rooms to connect. Miserable reception staff on the evening. Wonderful reception staff at breakfast.

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Hotel clean but could still smell cigarette smoke in rooms. Outside area noisy with music and arguments into night which isn’t fault of hotel but does affect experience. However we left behind a soft cuddly giraffe which is very special to us. We’ve emailed the hotel directly as we didn’t realise until we had travelled a long way and got another Accor hotel to email but we are disappointed to not have had any response at all from the hotel.

Dear Lee Anne M., Thank you for taking the time to tell us about your experience at the hotelF1 Chilly-Mazarin Les Champarts. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Concerning a soft cuddly giraffe that you have left in the hotel, the person who cleaned the room is part of the interim staff and she did find the giraffe, but unfortunately, she threw it away; She thought it was worn out and you left it intentionally. We are very sorry and please accept our sincere apologies. Measures are being taken to ensure that this type of situation does not recur in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Farid ARAB Manager

Good transport links

Customer review rating 2.0/5

Laura Friends - Confirmed reviews ALL

Great transport links, but the area, lack of air-conditioning and cleanliness is an issues. The room themselves are spotless. But the lack of facilities to wash your hands after using the bathroom is awful. There are sanitizer boxes nearby but they were empty for the entire 4 days we were there. Staff were lovely. Breakfast was lacking, but I guess it was nice there was anything there at all. Cheapest available anywhere near for the Olympics, did it's job.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. For you information, we have rooms with private bathrooms called CABRIO rooms if you prefer to this kind of rooms for your next stay. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 146 reviews 8.1/10 Location
  • 387 reviews 3.4/10 Room
  • 267 reviews 7.2/10 Service
  • 9 reviews 3.8/10 WiFi
  • 208 reviews 3.2/10 Cleanliness
  • 199 reviews 2.6/10 Comfort
  • 57 reviews 3.6/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Chilly Mazarin

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.