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Novotel Massy Palaiseau Hotel 4 stars

Customer review rating 4.1/5 2,914 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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Novotel Massy Palaiseau
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+ 21 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • 8 meeting rooms with natural light

  • Family Rooms for 2 adults and 2 children under age 16

  • Cozy and bright lobby

  • Large, private, outdoor car park with 150 spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Outdoor unheated pool
  • Outdoor playground for children
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 11 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Massy Palaiseau

18.20 Avenue Emile Baudot
91120 palaiseau
france

Tel: +33164539000

Fax: (+33)1/64471780

Check-in from 12h00

Check out up to 12h00

  • BUS 199 :  199 BAUDUSSE-BAUDOT

  • Massy RER - Châtelet :  J Noctambus Ramolfo Garnier

  • Massy RER - Longjumeau :  199 Baudot

  • Massy RER - Rungis MIN :  319 Ampère Nord

  • RER :  B / C MASSY PALAISEAU

  • RER B4 :  B4 Massy Palaiseau

  • RER C2 :  C2 Massy Palaiseau

  • RER C8 :  C8 Massy Palaiseau

  • By plane

    PARIS ORLY At 15km / 9.32 miles

  • By plane

    PARIS ORLY At 15km / 9.32 miles

  • By plane

    ROISSY CHARLES DE GAULLE At 50km / 31.07 miles

  • By car

    PALAISEAU MASSY ZI At 1km / 0.63 miles

  • By train

    MASSY TGV At 0.8km / 0.5 miles

GPS :48.719146, 2.263697

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. All rooms at the Hotel Novotel Massy Palaiseau measure 269 sq. ft. (25 m²) and offer free WIFI. Choose the Executive Room and enjoy a wellness kit with bathrobes and slippers, Nespresso coffee machine and free minibar.

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Views: City View, Pool side, Park view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive room, park and pool view - 1 double bed and 1 single sofa bed

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Views: Pool side, Park view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Views: City View, Pool side, Park view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: Courtyard View, Park view, Pool side *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

O'VERDE

Type of cuisine: French

Enjoy an unforgettable culinary experience in a cozy and friendly atmosphere, around culinary themes inspired by the flavors of the world.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

A real living space in the heart of the hotel, let our baristas give you the key to a delightful after work drink, all in a relaxed atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

A TOUTE HEURE

Non contractual photo

You can order meals 24 hours a day with the "A Toute Heure" menu

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 458

  • Maximum capacity: 346 people

  • Maximum banquet capacity: 104 people

Find out more

Our guest reviews for
Novotel Massy Palaiseau

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,914 reviews

tripadvisor

TripAdvisor Rating 3.5/5

536 reviews

Customer review rating 5.0/5

Rida K. Families - 22/01/2021 Confirmed reviews ALL

very nice lady at the reception desk

well located for my meeting but no much restaurants around

Customer review rating 3.5/5

Anonymous Business - 01/09/2020 Confirmed reviews ALL

breakfast is so expensive that we had to find another place for breakfast

Hotel under construction

Customer review rating 2.5/5

Anonymous Couples - 03/03/2020 Confirmed reviews ALL

The hotel was under construction and we couldn‘t use all facilities. In addition the breakfast tableware wasn‘t okay e.g. cups were damaged.

Excellent service

Customer review rating 4.5/5

Mark I. Business - 14/02/2020 Confirmed reviews ALL

Personnel was very attentive and deserves a Big Thank You for the excellent service delivered.

poor

Customer review rating 2.0/5

Marlene Business - 13/02/2020 Confirmed reviews ALL

- Reception desk: I had luggages & was recommended to take the stairs.... - torn curtains - stained carpet - poor bed comfort - room temperature difficult to set properly - room not very cleaned... Only breakfast was a nice experience, the gentlemen was very nice.

Excellent Staff

Customer review rating 5.0/5

Bill Z. Business - 09/02/2020 Confirmed reviews ALL

I have been coming here for years and your staff takes exceptional care of me during my stay.

Thought we were in an IBIS

Customer review rating 3.0/5

Nick H. Families - 30/12/2019 Confirmed reviews ALL

The Hotel was very quiet probably due to the rail strikes . it would have been a good location to catch the TGV into Paris. Plenty of parking space. We decided to trade up within the Accor group to Novotel. Overall presentation was like an IBIS. Staff were pleasant and helpful. One complimentary bottle of water for 3 adults in one room. We given extra by one member of reception. Another employee question our request stating it was One per room irrespective of number of guests. No extraction was working in our bathroom or separate toilet.

Friendly staff, good location for traveling

Customer review rating 4.5/5

Werner Families - 23/12/2019 Confirmed reviews ALL

All good. The breakfast was not to Novotel standards. But this might be caused by strikes in Paris and only a handful guests in the entire hotel. The staff was very nice and the room was comfortable.

Business stay in Massy 4 days

TripAdvisor rating 5.0/5

Marc B Business - 16/12/2019 TripAdvisor review

Thanks for the stay It was great My comments below Nice staff Nice room Good sleep Good food Good wine Close to work Very good Thanks The most irritating is having to explain it in 200 characters. Ridiculous

correct

Customer review rating 4.5/5

Philippe Business - 14/12/2019 Confirmed reviews ALL

correct

Customer review rating 4.0/5

Anonymous Business - 25/10/2019 Confirmed reviews ALL

hair dryer is no function

Disappointed

TripAdvisor rating 2.0/5

pip268 Business - 19/10/2019 TripAdvisor review

The hotel is in a terrible location - building sites and run-down tenements. I was given a room right next door to the elevator resulting in all night long noise. I was staying for 2 nights. On check in I was informed that due to IT problems I had to pay for my first night right then. Paid for the second night on check out but never received my reward points. This was particularly galling as I am registered for their "stay 3 x 2 nights" promotion to receive bonus award points. As members of the Accor reward program will know, their lack of customer service is legendary. It's not even possible to complete the " record missing points" web page as it asks for a mandatory field to be filled in that will not accept input - I tried 3 different browsers. I will be sticking with IHG in future.

Reliable stop over just south of Paris

TripAdvisor rating 4.0/5

BorisAC Couples - 30/05/2019 TripAdvisor review

Modern hotel with good facilities and well designed bedrooms, though in some areas in need of new decoration. The restaurant has a set menu providing interesting bistro choices for an evening meal with a good bar selection. The buffet breakfast was excellent. At the time of the visit the room rate was not particularly good value, but acceptable.

Handy Location, reasonable

TripAdvisor rating 4.0/5

Nefje Family - 05/09/2018 TripAdvisor review

Easy stop from South of France to The Netherlands, rooms little dated, breakfast good value. Entertaining Waiter was in a rush to finish (chef was probably leaving) even though we arrived at an hour before kitchen close (8.30). Kids could not choose their desert but were handed an icecream in the kitchen.

Dear Nefje, Thank you for your return, I will exchange with my chef to understand me the situation.Au pleasure to welcome you again

OK, but nothing special

TripAdvisor rating 3.0/5

marcthee Business - 26/11/2017 TripAdvisor review

Situated in the outskirts, the environment is not very inspiring. The rooms are a bit noisy and the bedlinen felt synthetic. The food, however, was excellent, both for dinner as well as for breakfast.

Thank you on your return on our restoration, the pleasure of seeing you again.

Standard novotel

TripAdvisor rating 3.0/5

PAPU01 Business - 08/10/2017 TripAdvisor review

Hotel has standard amenities as all Novotel hotels. Rooms are ok but need some renovation and should be more clean. Bathroom is ok has walk in shower. Airco works well. Reception staff is very friendly and helpful. Bar is OK. Restaurant is reasonable. Breakfast area was not so great. Staff had some problems to refill enough food and drinks in the breakfast area. Probably not able to handle when big groups are joining breakfast. Better preparation is required here. Big parking lot and easy to park. Hotel is close situated to the motorways. Swimming pool is also available.

Thanks to share your experience .

Business Trip

TripAdvisor rating 5.0/5

john g Business - 19/06/2017 TripAdvisor review

One night stay whilst visiting local business district. Nice ground floor room overlooking pool. Room had been recently modernised and was fine. Air con was OK (It was very hot outside). Food and drink were OK.

Thanks you very much, i will share with my staff.

A bit of a disappointment

TripAdvisor rating 4.0/5

happystaying Couples - 09/06/2017 TripAdvisor review

A good room with an upgraded bathroom, but totally let down by the terrible state of the carpet and the fact that the air conditioning didn't work. Lots of evidence of a total lack of quality control. A broken lid on the kettle, chewing gum in a rapper not cleared up from the bathroom floor, dirty top on the bathroom mirror etc etc. Staff were very pleasant but all in all it was clear that the management of this hotel was sadly lacking.

We are sorry for this experience. We have been working since January 2nd on air conditioning. It operate from 08 June 2017.

Stay on November 13

TripAdvisor rating 5.0/5

johannssonc Business - 17/11/2016 TripAdvisor review

I stay for business purpose on November 13, I received a very nice and quiet room The staff was very welcome , great breakfast The only issue was that I was asked to show again my company credit card which had been inserted on the on-line check-in form

Thank you for your return on our hotel, in the pleasure to receive you again

great stay!

TripAdvisor rating 5.0/5

Ariatouche Family - 07/01/2016 TripAdvisor review

we went there for new year's eve, as the party was nearby. we were amazed by the quality of services, the kindness of the staff. everything was great. for the kids we have lots of games and things to do. everybody was really nice and polite and ready to help. the rooms were clean, the hallway smells gorgeous. the breakfast was great, everything form sweet to savoury. we really enjoyed our stay and would definitely recommend this hotel.

We thank you for your comment, see you again soon in our hotel

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