Novotel Massy Palaiseau 4 stars

Customer review rating (ALL Rating) 4.4/5 1,028 reviews

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18.20 Avenue Emile Baudot, 91120 PALAISEAU, France

Description

Hotel extras

  • O'Verde Restaurant and Bar with Contemporary Design

  • 7 meeting rooms with natural light

  • 10 minutes walk from the conference centre of Paris Saclay

  • Large private outdoor 150-space parking lot with charging stations for electric cars.

  • Outdoor swimming pool and large terrace in a green setting.

Our accommodation(s)

Hotel location

Novotel Massy Palaiseau

18.20 Avenue Emile Baudot
91120 PALAISEAU
France

GPS:48.719146, 2.263697

Telephone
Fax +33 1 64 47 17 80

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

O VERDE

Enjoy an unforgettable culinary experience in a cozy and friendly atmosphere, around culinary themes inspired by the flavors of the world.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,028 reviews

Customer review rating 3.5/5

Marco M. Business - Confirmed reviews ALL

Nice place, very well positioned, quite old architecture. the worst thing has been the temperature management in the room, which does not exist. I do understand that I've been there in a very hot period, but there is no control at all about the temperature

Customer review rating 5.0/5

Omar H. Families - Confirmed reviews ALL

expensive car service

Dear Omar, Thank you for taking the time to share your feedback. We are sorry to read your comment; however, we are not entirely sure we understand the issue you experienced regarding our car service. We would greatly appreciate it if you could provide us with more details so that we can better understand the situation and address your concerns appropriately. Guest satisfaction is very important to us, and we remain at your disposal should you wish to discuss your experience further. Best regards, Aline Perissé Sales & Commercial Assistant Manager

Customer review rating 3.5/5

A. D. A. Business - Confirmed reviews ALL

Nice and clean rooms and a great restaurant and bar with nice staff there. On the other side we have the reception which os more special function than the others. Every request that i got was rejected from the first line. Not my first stay at this hotel. Every time was the same so i am not confident that this will change. Ecample of request : i want a room with esspreso machine. Simple , right? Not

Dear A., Thank you for taking the time to share your feedback and for giving us this rating. We are pleased to hear that you generally enjoyed your stay with us. Regarding your request for a room with an espresso machine, we completely understand how important this kind of detail can be for your comfort. During your last stay, our Executive rooms—those equipped with espresso machines—were unfortunately fully booked. We would have been delighted to offer you an upgrade, but when availability does not allow it, our options are indeed limited, as my colleague explained to you at the time. For future stays, please feel free to request this preference in advance, or you can also select and book the exact room category you prefer directly on our website to ensure availability. We sincerely regret any frustration this may have caused and understand how it may have impacted your experience. Please be assured that refusing a request is never something we take lightly. If you would like to discuss your previous experiences or requests in more detail, we would be more than happy to do so and better understand how we can improve your future stays. We hope to have the opportunity to welcome you again and provide you with a more satisfying experience. Best regards, Aline Perissé Sales & Commercial Assistant Manager

Customer review rating 2.0/5

Brandi J. W. Business - Confirmed reviews ALL

Room was smelling mold, I got ill after leaving the hotel.

Dear Brandi, We are sincerely sorry to hear that your stay did not meet your expectations, and we must admit we are somewhat surprised by your feedback. Please be assured that your comments have nonetheless been carefully taken into consideration and shared with the relevant departments to help us improve our services and prevent similar issues in the future. Your satisfaction is very important to us, and we truly hope to have the pleasure of welcoming you again soon to provide an experience that fully meets your expectations. Kind regards, Aline Perissé Sales & Commercial Assistant Manager

Customer review rating 5.0/5

Alexandre M. Business - Confirmed reviews ALL

Extra

Cher Monsieur M., Un grand merci pour votre retour et pour votre fidélité ! C’est toujours un réel plaisir de vous accueillir parmi nous. Nous sommes ravis d’apprendre que vous avez passé un agréable séjour — vos retours positifs sont une belle source de motivation pour toute l’équipe, qui a à cœur de rendre chacun de vos passages aussi plaisant que possible. Nous espérons avoir le plaisir de vous retrouver très bientôt pour un nouveau séjour tout aussi réussi. Bien cordialement, Aline Perissé, Assistante Responsable Commerciale

Other web-users rate our hotel

  • 163 reviews 8.1/10 Location
  • 372 reviews 6.4/10 Room
  • 538 reviews 8.8/10 Service
  • 7 reviews 6.5/10 WiFi
  • 147 reviews 7.6/10 Breakfast
  • 141 reviews 6.8/10 Cleanliness
  • 76 reviews 3.3/10 Value
  • 30 reviews 8.9/10 Bar

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