Aparthotel Adagio access Paris Massy Gare TGV

TripAdvisor rating 3.5/5 165 reviews
Aparthotel Adagio access Paris Massy Gare TGV
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Room 1

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Children's age

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Hotel extras

  • New Aparthotel

  • 2 min from the bus and RER, 5 min from the TGV station

  • Private indoor parking

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
Business services
  • Copy/print service available

Hotel location

Aparthotel Adagio access Paris Massy Gare TGV

2A Place de l Union Europeenne
91300
massy
france

Tel: +33169188350

Fax: (+33)1/60107429

Contact email

Check-in from 15h00

Check out up to 11h00

  • BUS 399 :   399 MASSY PALAISEAU

  • RER MASSY PALAISEAU :   RER B MASSY PALAISEAU

  • By plane

    PARIS ORLY At 16km / 9.94 miles

  • By plane

    PARIS-ORLY At 16km / 9.94 miles

  • By train

    GARE MASSY TGV At 0.5km / 0.31 miles

GPS :48.726915, 2.256752

Our accommodations

Studio for 2 people

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet

Apartment with 1 bedroom for 4 people

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet

4-people apartment with patio

  • Max. number of persons: 4
  • Area: From 35
  • Wireless internet in your room
  • High speed internet

Our guest reviews for
Aparthotel Adagio access Paris Massy Gare TGV

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,857 reviews

tripadvisor

TripAdvisor Rating 3.5/5

165 reviews

Very good. Very friendly and welcoming at the reception.

Customer review rating 4.1/5

Ignacio Business - 21/11/2019 Confirmed reviews ALL

It was really nice to come back from a long day's work and find a glass of wine and some cheese at the reception. A great detail. Thank you very much. For the rest of the things (room, facilities...) everything perfect.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay All the team and myself hope to see you again very soon. Sincerely, Agnès Leroux General Manager

Experience was quite good.

Customer review rating 4.1/5

Guylain B. Business - 19/11/2019 Confirmed reviews ALL

There happened to be a theme the night I stayed with wine and cheese. That was quite amazing. I was a little surprised by the high amount of security at the hotel.

Customer review rating 4.1/5

Anonymous Business - 10/11/2019 Confirmed reviews ALL

too short: from about 9 pm to about 9 am the next day

good location-nice place

Customer review rating 4.1/5

Tenny Business - 07/11/2019 Confirmed reviews ALL

Location is perfect, near station and supermarket. Room is nice, all necessary utilities are provided. The best part is the possibility to have early check-in which is much appreciated after long flight-hour. Note for improvement: would be good/perfect if there is any slippers inside the room and cut fruit for breakfast

Great Value/Nice Accomodations/Great Service/Great Location

Customer review rating 4.1/5

Rebecca R. Business - 06/11/2019 Confirmed reviews ALL

The Adagio in Massy France is great for a long stay. The hotel staff was very accomodating and responsive. It was clean and rooms are well designed. The location is great as it is right by the train station and several grocery stores are very close.

Excellent stopover

Customer review rating 4.1/5

Vw Couples - 04/11/2019 Confirmed reviews ALL

Very comfortable room with good kitchen facilities. Spacious shower room with large shower. Suited us very well as an overnight stop en route from Spain to the UK. A lively local community nearby where we enjoyed a walk, several grocery and other shops. Would happily stay again.

Very friendly staff, great location

Customer review rating 4.1/5

Manana Business - 12/10/2019 Confirmed reviews ALL

Great value for price, friendly and helpful staff, good location next to train station. The cleaning could have been done more often that once a week though. Otherwise satisfied with my stay.

Satisfied

Customer review rating 4.1/5

John Business - 11/10/2019 Confirmed reviews ALL

I was satisfied

Customer review rating 4.1/5

Anonymous Business - 10/10/2019 Confirmed reviews ALL

Excellente

Customer review rating 4.1/5

Aviv H. Business - 29/09/2019 Confirmed reviews ALL

all in all it was OK' was soprised that there was no cleaning and towel changes for the week. you need to explain this during the check in.

Dear Mister h. Aviv, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Paris Massy Gare TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We share every week all the guest comments with all the aparthotel team. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence ! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, A Leroux General Manager

Satisfied

Customer review rating 4.1/5

Anonymous Business - 29/09/2019 Confirmed reviews ALL

Room clean, nice staff. The only thing i'd change is to have a healthier breakfast .

Staff was not helpful and even don't know how to behave with guests

Customer review rating 4.1/5

Rinkle K. Solo - 27/09/2019 Confirmed reviews ALL

I didn't feel safe staying here as I was having a drainage issue in my room because of which there was so much foul smell I stayed there for around 10 days and everyday they just come to check and didn't get that resolved. Also the receptionist at late night tried to misbehave with me in my room.

Dear Mrs Rinkle K., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Paris Massy Gare TGV. I am really sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. I would like to speak with you regarding your comments and particularly concerning my staff behaviour. Would it possible for you to organise a calling appointment with me ? I look forward your answer Sincerely, A Leroux General Manager

BIDI christophe

Customer review rating 4.1/5

Anonymous Business - 12/09/2019 Confirmed reviews ALL

Good

Good

Customer review rating 4.1/5

Ignacio Business - 06/09/2019 Confirmed reviews ALL

Everything fine. The only negative aspect was the high temperature in the room.

Good

Customer review rating 4.1/5

Akshay B. Business - 02/09/2019 Confirmed reviews ALL

Was a good experience to stay. Good facility and staff. Few things I would expect- atleast twice a week room clean service and more options in breakfast.

Nice rooms but full of mosquitoes and no AC

Customer review rating 4.1/5

Nick Families - 01/09/2019 Confirmed reviews ALL

Helpful staff, very flexible opening times, lovely room. But both nights we stayed (different rooms, different dates in August 2019) there were lots of mosquitoes in the rooms. Plus the hotel has no AC at all

Dear Mister A. , Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Paris Massy Gare TGV. Thank you for you feedback regarding the staff, they will really appreciate. In the purpose to improve us we share every week all together all the guest comment, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, A Leroux General Manager

Nice room, but not to be booked in summer, service improvable

Customer review rating 4.1/5

Anonymous Business - 01/09/2019 Confirmed reviews ALL

1) Room has no air condition; the normal air ventilation apparently was also defective (red maintenance light, no ventilation start when button pressed). It was very (!) hot in the room. Opening the window helped only little, also then it was very noisy and mosquitos came in. 2) Reception offered to bring a fan in the room the next day. But nothing happened. When I asked second time for the fan, I was handed over one directly. 3) Safe was defective (couldn't enter a new number, didn't detect that door was closed). Reported this to the reception. Nothing happened during my stay. 4) Bottle opener was missing in the kitchen. Asked at reception. A new one was handed over immediately. 5) Invoice needs exact company address. Was immediately and quickly adapted. 6) Booking information states that reception is closed after 9 pm and guest has to contact reception before. Actually reception is open 24 h. Reception has responded to my mail very quickly. Summary: Before this business visit I have often stayed in another hotel in Massy; this was my second stay in the Adagio, because I liked the room design and room equipment very much. My previous booking was in spring and everything (including service) was very good. This time service was only acceptable/reduced good. I will never book a room in summer in this hotel again, is possible.

Dear Mister S., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Paris Massy Gare TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that most of the matters was an exception to our normal practices, therefore 300 points will be issued to your loyalty card account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. In addition, I would appreciate it if you could let me know the dates of your next visit to city so that I can personally take care of the details of your stay. Sincerely, Mrs Leroux General Manager

Mr

Customer review rating 4.1/5

Ashutosh K. Business - 11/08/2019 Confirmed reviews ALL

My experience with Apart hotel Adagio was very good. Staff members are very helpful and co-operative. I would recommend this hotel as one of the good hotels in Massy for business and family stay.

Dear Sir ASHUTOSH k., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Paris Massy Gare TGV. It was a pleasure to welcome you in our Aparthotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good breakfast ... but not more

Customer review rating 4.1/5

Lies Business - 08/08/2019 Confirmed reviews ALL

++Good breakfast friendly people ++if no loud guest ---no room cleaning under 7 nights ---bathroom stinks ---no clean bathroom ---no airco ---ventilation almost @ 70 decibels ---loud guests after 22hours

Dear LIESBETH P., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Paris Massy Gare TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mrs LEROUX, Manager

Nice stay

Customer review rating 4.1/5

Fabien Families - 01/08/2019 Confirmed reviews ALL

Very good location. very quick check-in and check-out thanks to the online registration. Room was great except for the temperature (too hot). We had to ask for a fan as the air conditioning was not cooling the room. Good breakfast and enjoyed the coffee/croissants at reception in the afternoon.

Dear Sir A., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Paris Massy Gare TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry that the temperature in your room was too hot during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mrs LEROUX, General Manager
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