Mercure Paris Massy Gare TGV Hotel

Mercure Paris Massy Gare TGV Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 579 reviews

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Description

Hotel extras

  • Central location: In the business district center, 150m from the TGV station, 12km from Paris.

  • Labeled ALLSAFE Bureau Veritas

  • A hip and cool co-working space

  • Direct Parisian transport for easy access to your favorite spots: Versailles, Disney, Louvre

  • Private covered parking: 12 euros per night.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Paris Massy Gare TGV Hotel

21, avenue Carnot
91886 MASSY
France

Telephone +33 1 69 32 80 20

Fax +33 1 69 32 80 25

  • TRANS-ESSONNE:  91.10 MASSY TGV

  • CDG:  B4 MASSY-PALAISEAU

  • MERCURE PARIS MASSY GARE T.G.V.:  RER B et C Massy Palaiseau gare TGv

  • PARIS:  C2 MASSY PALAISEAU

  • TO SAINT-REMY-LES-CHEVREUSES:  B4 MASSY-PALAISEAU

  • By plane

    PARIS ORLY At 15km / 9 miles

  • By plane

    ROISSY CHARLES DE GAULLE AIRPORT At 45km / 27 miles

  • By car

    PALAISEAU At 0km / 0 miles

  • By train

    MASSY PALAISEAU STATION RER B At 0km / 0 miles

  • By train

    MASSY TGV At 0km / 0 miles

GPS:48.727945, 2.264911

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Arômé

Our local must-see restaurant in downtown Massy offers creative dishes inspired by the seasons. Here, the cuisine changes with the months, drawing inspiration from local produce with a modern twist.

Our accommodation(s)

Depending on your desires, choose the comfort of a Standard room or enjoy the superior services of the Privilege room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  579 reviews

TripAdvisor Rating  3.5/5  377 reviews

Overall satisfactory

Customer review rating 4.0/5

Pere F. Couples - Confirmed reviews ALL

We haven’t had any problems. Staff has been always attentive, sollicit.

Dear PERE F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Massy Gare TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laetitia Pioger Chargée de qualité et d'accueil restauration h1…

good stay

Customer review rating 3.5/5

Erwan M. Business - Confirmed reviews ALL

all the experience was fine (staff, food,efficience) apart a foul odour from the bathroom sometimes.

Dear ERWAN MR M., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Laetitia Pioger Chargée de qualité et d'accueil restauration h1…

Could be better

Customer review rating 3.5/5

User Business - Confirmed reviews ALL

It was expected more for a 4 starts hotel

Dear AGUSTINA C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Massy Gare TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laetitia Pioger Chargée de qualité et d'accueil restauration h1…

Excellent staff

Customer review rating 4.5/5

Andrew M. Business - Confirmed reviews ALL

All the staff I encountered were happy, helpful an professional.

Dear ANDREW M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Massy Gare TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laetitia Pioger Chargée de qualité et d'accueil restauration h1…

Good Stay, convenient for public transportation

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Functional Room, some trouble with sudden change of water temperature very annoying in shower... Good breakfast

Dear PASCAL G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Massy Gare TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Aware that these inconveniences have altered the quality of your stay, we have credited your ALL card with 2000 points. You can use these points during a future stay We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laetitia Pioger Chargée de qualité et d'accueil restauration h1…

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