Mercure Paris Massy Gare TGV Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 784 reviews

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Mercure Paris Massy Gare TGV Hotel - Image 1
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Mercure Paris Massy Gare TGV Hotel - Image 3
Mercure Paris Massy Gare TGV Hotel - Image 4
21, avenue Carnot, 91886 MASSY, France

Description

Hotel extras

  • A 5-minute walk from the RER station and Massy TGV station

  • A restaurant offering "homemade" cuisine

  • Three meeting rooms and a co-working space

  • Private undercover car park

  • 30 minutes by RER from the center of Paris

Our accommodation(s)

Hotel location

Mercure Paris Massy Gare TGV Hotel

21, avenue Carnot
91886 MASSY
France

GPS:48.727945, 2.264911

Telephone
Fax +33 1 69 32 80 25

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Arômé

Our local must-see restaurant in downtown Massy offers creative dishes inspired by the seasons. Here, the cuisine changes with the months, drawing inspiration from local produce with a modern twist.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  784 reviews

TripAdvisor Rating  3.7/5  416 reviews

Customer review rating 5.0/5

Emmanuel T. Business - Confirmed reviews ALL

Un accueil professionnel, une localisation impeccable, un établissement propre et agréable. Bref, parfait !

Cher monsieur T., Nous vous remercions chaleureusement pour vos commentaires élogieux. C\'est un plaisir de savoir que vous avez apprécié notre accueil et la propreté de notre établissement. Dans l\'attente du plaisir de vous accueillir à nouveau prochainement Laëtitia NIVET, Directrice & son équipe H1…

Customer review rating 2.0/5

James B. Business - Confirmed reviews ALL

Overall a poor experience Although well located- hotel was disappointing - shower not fully working - no welcome drink for a silver member - very limited healthy breakfast offering - rooms are small with low ceiling and no desk or workspace Poor example of otherwise good mercure chain

Dear Mr. B., Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations, particularly regarding the shower functionality and breakfast selection. As for the welcome drink, you have it now digitally on your All platform. Your comments about room size and workspace are duly noted and will be reviewed. We appreciate your input as it helps us improve our services. Best regards, Laëtitia NIVET, Directrice & son équipe H1…

Very well located

Customer review rating 4.5/5

Fn Business - Confirmed reviews ALL

Clean and very well located hotel, with very gentle team

Dear Francesco, Thank you for your kind words regarding our location and team. We are delighted to hear that you enjoyed your stay and found our hotel to be clean and well-situated. We look forward to welcoming you back in the future. Best regards, Laetitia Pioger Chargée de clientèle h1…

Very pleasant and welcoming

Customer review rating 4.0/5

Dennis W. Families - Confirmed reviews ALL

Restful. Cooperative. Would have liked a flannel for showering

Dear Dennis, Thank you for your kind words regarding your stay. We are delighted to know you found our atmosphere welcoming and restful. We appreciate your suggestion about providing flannels, and we will consider it as we continually strive to enhance our guest experience. Sincerely, Laetitia Pioger Chargée de clientèle h1…

weel located near TGV train station

Customer review rating 3.5/5

Th. Business - Confirmed reviews ALL

welcoming staff , confortable rooms

Dear Thierry, Thank you for your feedback regarding your recent stay. While we appreciate your compliments about our location and staff, we are committed to ensuring every aspect of your experience meets your expectations. We value your insights and hope to welcome you back for an improved visit. Laetitia Pioger Chargée de clientèle h1…

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Other web-users rate our hotel

  • 145 reviews 9.4/10 Location
  • 260 reviews 7/10 Room
  • 327 reviews 8.8/10 Service
  • 100 reviews 7.3/10 Breakfast
  • 76 reviews 8.3/10 Cleanliness
  • 44 reviews 3.1/10 Amenities
  • 40 reviews 2/10 Value
  • 10 reviews 3.6/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.