Mercure Budapest Korona Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 95 reviews

Mercure Budapest Korona Hotel - Image 1
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Mercure Budapest Korona Hotel - Image 4

Description

Hotel extras

  • recently renovated

  • 9 well-equipped meeting rooms

  • located in the city center

  • easy access to airport

  • own multi level car park

Our accommodation(s)

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Hotel location

Mercure Budapest Korona Hotel

Kecskemeti utca 14, NTAK: SZ19000369, szálloda
1053 BUDAPEST
Hungary

GPS:47.4899364, 19.0612425

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE BUDAPEST KORONA

Discover the taste of passion, enjoy the vibe of the city with a glass of wine and authentic cuisine in our sunny terrace in the heart of the city. We offer dedicated Winestone wines and wines from all around the world. Take home what you like.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  95 reviews

TripAdvisor Rating  3.7/5  3,443 reviews

Good location but needs renovation

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Dear guest, Thank you for your feedback. We appreciate your kind words about our reception staff. We understand your concerns regarding the room condition and our cleaning policy, which is aimed at promoting sustainability. Your insights will be considered for our ongoing improvements. Best regards, Henriette Viglási-Vincze

Customer review rating 3.0/5

Emma Friends - Confirmed reviews ALL

Dear Emma, Thank you for your feedback regarding your stay. We sincerely apologize for the inconvenience caused by the bathroom door and shower. Your comments are invaluable to us as we strive to improve our facilities. Best regards, Henriette Viglási-Vincze

Best position, very good stay

Customer review rating 5.0/5

Michele Business - Confirmed reviews ALL

Dear Michele, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our location, cleanliness, and the service provided by our staff. Your feedback is greatly appreciated. Best regards, Henriette Viglási-Vincze

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Dear Guest, Thank you for your kind words regarding our central location and the helpfulness of our team. We appreciate your feedback about the room size, and we continually strive to provide a comfortable experience for all our guests. Sincerely, Henriette Viglási-Vincze

No response to a complaint.

Customer review rating 0.5/5

Jk Couples - Confirmed reviews ALL

Dear Jari K., Thank you for sharing your feedback regarding your recent stay with us. I apologize for the misunderstanding concerning the breakfast inclusion in your reservation. We have reviewed your booking confirmation, and the reserved rate did not include breakfast. We sincerely apologize if our colleague’s communication at check-in and check-out was unclear, leading to any misunderstanding. Regarding your complaint, I am truly sorry to hear you did not receive a response; we value all guest concerns and aim to address them promptly. Thank you for bringing these matters to our attention. We regret any inconvenience this may have caused and appreciate your patience. Your feedback helps us improve our service, and we will ensure clearer communication in the future. Sincerely, Henriette Viglási-Vincze

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Other web-users rate our hotel

  • 357 reviews 9.4/10 Location
  • 341 reviews 5.7/10 Room
  • 288 reviews 7.9/10 Service
  • 6 reviews 7.1/10 WiFi
  • 208 reviews 8.6/10 Breakfast
  • 184 reviews 3.6/10 Comfort
  • 142 reviews 6.6/10 Cleanliness
  • 82 reviews 8.4/10 Food

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