Mercure Budapest Korona Hotel 4 stars

I received room in building B, which now under construction. Work in building in Sunday started at 9 AM and in Monday at 8 AM. It prevented a good rest and I did not get enough sleep. Also during my stay in this building the elevator broke down and for breakfast I had to go along the street and through the floors under construction. I think that such attitude is unacceptable to your regular customers.

Very comfortable, clean and well presented hotel. Staff were extremely professional. Enjoyable stay. Good position to explore central Budapest.

I always enjoy staying at the Mercure Korona. Two points on which you could improve 1) It was impossible to adjust the heating in my room (it was too hot at night) and almost impossible to open the window (glass doors in front of window with a desk in front of that). 2) The Privilege breakfast room was great but the water in my tea was not hot and b) where was the apricot jam?

Generally is a good hotel. I wish they started the refurbishment later in the morning, I hate waking up to the sound of an impact drill. I wonder why a big chain like this can't afford an English translator so that stupid translations like "morning table" for breakfast are not displayed.

Positive , good reception, easy check out, quiet and ease of access to ammenities

nice hotel. Good location near subway station. 2 minutes walk from the river. Very nice breakfast ! Room not too big, but rooms in capitals are mostly rather small. All ok, no complaints. Fast check-inn

We had a very pleasent stay. Service was excellent, staff was nice and very helpful and over all the hotel looked great inside, it was well located, rooms were clean. Breakfast was good.

It was the perfect hotel stay. From the check in to the check out I felt like a VIP. My check in with Anita was flawless and professional. Her colleagues, Marton and Roland helped me to find the best pub in town (quite lucky I can recall their names). My room was absolutely lovely, spacious and very clean. Breakfast was decent with loads of choices and great service. Check out was also flawless with the help of Adam and Aleksander. They helped me find the best way to the airport. In overall I'd say that's more than you can expect from a hotel. It was my best experience so far with the Mercure Hotels.

Always a good experience....the only thing I would say this time was that my room was very warm on arrival but that was not an issue.

Stayed here for three nights in January - absolutely stunning, great location, brilliantly tidy. Was really disappointed that the pool wasn’t in operation.

Ok

The reason that we booked this hotel, is the good location and the swimming pool and sauna. Unfortunately none of the wellness was working in our staying which made us disappointed. On the top there was a quite strong gutter smell in the bathroom. We did raise the complain somebody came to check but nothing changed. No extra service been offered. Part of these the hotel staff was lovely and hotel building food was up to standard. Hope someone take a serious notice of it. Thanks Shahid

Very nice room with a comfortable bed. The hotel is well placed in the city with good transport connections. Shame that the hotel does not have a cut price ticket available to use the public transport. Staff were very good and helpful.

Overall the experience was very pleasant, we got a Christmas cake because we stayed on the night of Dec. 24th. Other that that, we had an issue with stained towels that were kind of fixed the day after and also the window from our room was malfunctioning and not even the hotel personnel could worked that out. I enjoyed the location and our room was comfy. The hotel is very near some of the Christmas markets and we walked without any trouble on the 24th after the transport was off of the day at 4pm.

The room we recieved was very welcoming and comfortable. It looks renovated. The hotel is situated perfectly to see the city by foot or in the Metro which is just near thd hotel.