Mercure Budapest Korona Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 158 reviews

Mercure Budapest Korona Hotel - Image 1
Mercure Budapest Korona Hotel - Image 2
Mercure Budapest Korona Hotel - Image 3
Mercure Budapest Korona Hotel - Image 4

Description

Hotel extras

  • recently renovated

  • 9 well-equipped meeting rooms

  • located in the city center

  • easy access to airport

  • own multi level car park

Our accommodation(s)

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Hotel location

Mercure Budapest Korona Hotel

Kecskemeti utca 14, NTAK: SZ19000369, szálloda
1053 BUDAPEST
Hungary

GPS:47.4899364, 19.0612425

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE BUDAPEST KORONA

Discover the taste of passion, enjoy the vibe of the city with a glass of wine and authentic cuisine in our sunny terrace in the heart of the city. We offer dedicated Winestone wines and wines from all around the world. Take home what you like.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  158 reviews

TripAdvisor Rating  3.5/5  3,427 reviews

Good central hotel in Budapest

TripAdvisor rating 4.0/5

Doug R Couples - TripAdvisor review

Very good hotel. Good central location. Staff friendly. Clean and tidy. Bar and meals on ground floor. Very good breakfast on first floor. Room and bathroom clean and tidy. Safe and fridge in room. Plenty of space in room but not large. view over city and park. Would recommend.

Dear Doug R, thank you for your positive review and recommendation. We are glad to hear that you enjoyed our central location, friendly staff, clean rooms, and the delicious breakfast on the first floor. It's great to know that you appreciated the view over the city and park from your room. We hope to welcome you back soon. Warm regards, Krisztián Varga

Ok at the price but far from a favourite

TripAdvisor rating 3.0/5

Johnindee Couples - TripAdvisor review

Review Mercure Corona Hotel Budapest A typical large Mercure hotel, City Centre located. Great for access to the main tourist areas and restaurants and so is very busy We had a three night stay here while seeing old friends working in the city - the hotel was kindly booked and paid for by our friends so it’s maybe churlish to criticise. Reception staff were efficient but rather shy - Henrietta and Florina were good and we were given our room 2 hours early! It’s by no means a luxury hotel and our “preference” described rooms were rather small - actually smaller than many shown on the room map (see my photographs) and much smaller than they appear on the hotel’s advertising. Not to worry, although small, the room was clean and comfortable and most amenities were available both in the room and the similarly small bathroom. Luckily the bathroom had an actual bath, an increasing rarity these days but the bath was terribly slippery when you stand in it for a shower - we had to ask for a safety mat and that seemed very unusual to housekeeping staff who must be used to bathroom injuries! The shower, incidentally, is almost impossible to point in the right direction in its socket but you can hand-hold it - that’s easier Sadly the towels were not particularly absorbent, unlike their bathrobes which were. The in-room air-conditioning was strong and efficient, as was the wireless internet. There were plenty of power charge points, including USB, provided but the serious lack of drawer storage was a problem meaning we had to store a lot of clothing in our suitcases. The only storage provided was, effectively, a wardrobe. Housekeeping was a bit hit and miss. Not bad work in the bedroom but the bathroom was hardly touched although towels were replaced. First impressions were that carpeting throughout the hotel is very worn in places - time for a facelift, Mercure. One little issue, one day we were returning to our 7th floor room only to find 4 young adults assembled and lying on the corridor floor just outside our bedroom door. They were deep in loud conversation but left after an hour or two so didn’t bother us too much - it was just an odd place to have a meeting. That maybe needs a security check from time to time, I think. Re food - there are so many good restaurants nearby that we didn’t use the hotel dining facility except for breakfast. This was a normal hot and cold buffet in the walkway restaurant bridged over the road between hotel blocks A and B. No real problems here apart from keeping food warm. As is so common nowadays, there were no plate warmers meaning that hot food went cold on the plate very quickly. Staff here were super friendly as well. Finally, would we stay here again? Definitely not in this type of small room for other than a one night stay. For a longer stay, two nights or more, we need a larger room for and we also need more storage/drawers than our room provided. Next time, maybe, I will book and pay for our room, rather than rely on others to have the choice.

Dear Johnindee, Thank you for sharing your detailed feedback regarding your recent stay at our Mercure Budapest Korona Hotel. We appreciate your kind words about our efficient reception staff, Henrietta and Florina. We apologize for any inconvenience caused by the size of the 'preference' described rooms and the issues you encountered with the bathroom amenities. Your comments about the carpeting and housekeeping have been duly noted for improvement. Regarding the incident in the corridor, rest assured that we will reinforce our security measures. We are glad you enjoyed the in-room air-conditioning, wireless internet, and the friendliness of our staff during breakfast. We regret to hear that the room storage and towel absorbency did not meet your expectations. Your feedback is valuable to us, and we will use it to enhance our guests' experience. Should you choose to stay with us again, please contact us directly for a room that better suits your preferences. We look forward to welcoming you back. Warm regards, Krisztián Varga

Good hotel, perfect location.

TripAdvisor rating 5.0/5

Lydia J TripAdvisor review

This hotel is in such an amazing position in the city. We found it clean and generally well run. The breakfast food was lovely and plentiful. When anything started to run out, it was quickly replaced and the staff in the breakfast room were happy and very nice. One small issue was a fire alarm at 6.30am. Myself and a couple of other residents went down the fire stairs and into reception where staff ignored us and tried to pretend they did not have 3 people in their lounge in their pyjamas. Other than that, it was perfect. I would definitely return if I have the chance.

Super helpful staff, great location and services.

Customer review rating 5.0/5

Vincent P. Business - Confirmed reviews ALL

Super helpful staff, great location and services. Easy to get around and get help. Excellent premises, we had all we needed for the private stay and for the conference part.

Dear Vincent, Thank you for your positive feedback! We are delighted to hear that you found our staff helpful and enjoyed our great location and services. It's fantastic that you had all you needed for both your private stay and the conference. We hope to welcome you back soon. Krisztián Varga

Perfect stay!

TripAdvisor rating 5.0/5

_howdyalikemenow Couples - TripAdvisor review

The hotel was absolutely lovely, clean and relaxing and in a perfect location for exploring Budapest!

Dear _howdyalikemenow, Thank you for sharing your positive experience! We are delighted to hear that you found our hotel lovely, clean, and relaxing, ideally located for exploring Budapest. We look forward to welcoming you back soon. Krisztián Varga

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Other web-users rate our hotel

  • 382 reviews 9.4/10 Location
  • 380 reviews 5.5/10 Room
  • 314 reviews 8.1/10 Service
  • 7 reviews 6.5/10 WiFi
  • 223 reviews 8.7/10 Breakfast
  • 210 reviews 3.5/10 Comfort
  • 171 reviews 6.8/10 Cleanliness
  • 22 reviews 8.9/10 Bar

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