Mercure Budapest Korona Hotel 4 stars

Above all, thank you so much for so comfortable Actually, Mercure Budapest Korona Hotel is unique hotel in Budapest, Hungary Indeed, i would like to nominate Mercure Budapest Korona Hotel to my family and friends

The perfect location Friendly helpful staff Beautiful hotel Excellent service Brilliant selection of food Very clean Overall - amazing and faultless

overall a good experience in staying at Mercure. some confusion over my bill that was corrected

First time I used the shower, the bathroom flooded since there was no barrier between the shower areas and the bathroom floor. I reported this to the front desk, and they made a note but nothing was done to fix it. I had even suggested a simple solution of putting up a shower curtain and had been assured it will be taken care of by the time I got back to my room. Got back to my room that evening and the same thing happened again since nothing has been done to fix the issue. There was no follow up, and even when I was checking out nobody bothered asking how my stay was. I was there for a business trip and can't be expected to keep chasing up a concern that has been raised on the first day of stay itself. Their attitude to customer disservice is further accentuated by the fact that before posting here when I emailed them about this... I didn't even get an acknowledgment let alone a response. Being a regular accor gues, this falls well below the level of customer service I would expect from accor.

Quiet, clean and comfy! Good breakfast!

I´ve been several times in Mercure Korona over the last years, it´s always a pleasure to stay at this Hotel with great sercive and excellent breakfast

Everything was great. The room is nice and tidy, the bearkfest is good. One issue was the spa area being under repair, something we looked forward to and were disappointed to find out only at check-in and after we asked.

Breakast is good Room ok Bath room a bit old Could not open the window nor regulate the heating! It was very hot!

nice room, facilities, breakfast, nice personnel, just a difference in the amount on the bill vs the amount charged to my credit card (card charged more than value on the bill.

Strange smell in the bathroom

Room was nice and clean. Staff of the hotel were friendly. On saturday the breakfast was a bit crowded and messy. It was unfortunate that the pool and sauna were not open.

this was the second time we had stayed here this year. first night we were in a room beside the service elevator and our nights sleep was disturbed by the noise of it moving up and down. next morning we asked if we could be moved and within 3 hours we were in a new room with a view over kalvin ter. special thanks to reception staff who sorted it all out for us. the room was clean and serviced to a high standard and is ideally located.

Mercure Budapest Korona is really new-born after the succesfull renovation. The lobby bar and restaurant Winestone is showcasing Hungarian viticulture as it's best and the new lobby is modern and spacious. The Bridge Lounge is elegant with practical access from both buildings directly. The service overall is friendly and professional. The rooms have been refurbished nicely but the size can not easily be changed - this is the only point where the age of the hotel shows. Korona is visibly a child of the 80's when hotel rooms used to be compact with small windows. Some rooms of our party (6 rooms) had water flooding problem in the bath room (reported to the reception, of course). All in all a very central and well functioning property with solide Accor Quality. Recommendable!

Hotell was clean and overall ok, but some disappointments: breakfast coffee was awful we didn't get any information that pool is under construction

There's Tube station and airport bus stop nearby. Walking distance to major attractions. Room decor is cozy and comfortable. Bathroom clean. All things good. May have to wait a bit checking in or out, because the hotel is always packed with travellers (seems like a popular choice).