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Mercure Budapest Korona Hotel 4 stars

Customer review rating 4.3/5 2,341 reviews

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Mercure Budapest Korona Hotel
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+ 22 Services

Hotel extras

  • recently renovated

  • 9 well-equipped meeting rooms

  • located in the city center

  • easy access to airport

  • own multi level car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Gift shop/newspaper shop
  • Porter Paying
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions (nearby)
Business services
  • 15 Meeting room(s)
  • Business centre
  • Copy/print service available Paying

Hotel location

Mercure Budapest Korona Hotel

Kecskemeti utca 14
NTAK: SZ19000369, szálloda
1053 budapest
hungary

Tel: +3614868800

Fax: (+36)1/3183867

Check-in from 14h00

Check out up to 12h00

  • BUS 15 :  15 KALVIN TER bus stop

  • Metro line M3 :  3 KALVIN TER station

  • Metro line M4 :  4 KALVIN TER station

  • TRAM 47 :  47 KALVIN TER station

  • TRAM 49 :  49 KALVIN TER station

  • By plane

    BUDAPEST FERIHEGY At 20km / 12.43 miles

  • By car

    M1 At 5km / 3.13 miles

  • By car

    M5 At 6km / 3.75 miles

  • By car

    M7 At 5km / 3.13 miles

  • By train

    KELETI At 3km / 1 miles

GPS :47.4899364, 19.0612425

Our accommodation(s)

All of our 412 rooms are freshly renovated and has contemporary design with local touch. Choose from our Superior or Privilege Rooms, Junior Suites or Suites to ensure your full comfort. Bottle of water, coffee & tea making facilities are prepared in the guestroom. All rooms are equipped with free WiFi. Upgrade your standards and enjoy our Privilege services such as private breakfast area, 3 hours snack time and extra room amenities.

Our restaurants and bars

WINESTONE BUDAPEST KORONA

Type of cuisine: International

Discover the taste of passion, enjoy the vibe of the city with a glass of wine and authentic cuisine in our sunny terrace in the heart of the city. We offer dedicated Winestone wines and wines from all around the world. Take home what you like.

Winestone Budapest Korona

Discover the taste of passion, enjoy the vibe of the city with a glass of wine and authentic cuisine in our sunny terrace in the heart of the city. We offer dedicated Winestone wines and wines from all around the world. Take home what you like.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 155 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mercure Budapest Korona Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,341 reviews

TripAdvisor Rating 3.5/5

3,319 reviews

No cleaning for 5 days

TripAdvisor rating 2.0/5

LyudmilaP120 Business - 20/09/2021 TripAdvisor review

- Within 5 days garbage wasn't taken out, towels never changed, no cleaning - very small room (standard): you can't close the bathroom door when sitting on the toilet - average breakfast + great location + friendly staff

A great big hotel with an excellent location

TripAdvisor rating 4.0/5

bjsauma Solo travel - 01/09/2021 TripAdvisor review

The hotel has a very central location in Bucharest. The rooms are well appointed and clean. Bathroom was clean. Great noise insulation from the busy street outside. Excellent breakfast. It has a parking place, though the spaces are narrow and it is an extra charge. The rooms look more institutional than with personal charm, but they are fine. Whatever they management says, please keep your masks on inside the hotel.

Dear bjsauma. Thank you for your feedback on Mercure Budapest Korona Hotel. I was very happy to read that you had a positive experience with us. We hope that the next time you will have a similarly good experience in our hotel. Sincerely, Krisztián Varga

Great location

Customer review rating 4.5/5

Anonymous Business - 19/08/2021 Confirmed reviews ALL

All good, very helpful and friendly staff - Had a bit of an issue with the shower being cold, fixed on 2nd. day of stay.

Dear Halldor G., We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krisztián Varga

decent option

Customer review rating 3.5/5

Tony B. Couples - 19/08/2021 Confirmed reviews ALL

The breakfast buffet was pretty good but not great. The bed was too small. The pool was closed (due to covid?) 2 of the 5 elevators were out of service for most of the week. We had to repeatedly ask to have our room cleaned each day - they only do it if you specifically ask when staying multiple days. The reception desk staff was very nice and helpful and the location was convenient.

Dear Anthony b., thank you for taking your time to share your feedback after your stay with us. We are really happy, that you enjoyed your stay, and liked most of our services. On the other hand we are sorry about your negative experiences, please accept our sincerest apologies. We are working on to avoid similar situations in the future. We hope to welcome you back to our hotel soon again. Kind regards, Krisztián Varga

weekend

TripAdvisor rating 4.0/5

marina2so 11/08/2021 TripAdvisor review

Good location, not far from Gellert baths, market and walk streets modern and fonctinal rooms a little small but with kattle, tea and koffee very kind and helpful service recommanded for a long week-end or a short stay

Dear Marina2so, Thank you for your positive review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Good stay

Customer review rating 3.5/5

Ecaterina B. Families - 04/08/2021 Confirmed reviews ALL

We were moved form Mercure City due to some unforseen events, which we totally understood, but we expected better quality services, at least to compensate 1 hour lost for moving from a hotel to another . It was farther than we booked initially, the rooms were very small, in the parking area we were blocked 2 times and needed help from reception. Breakfast- ok, near to metro and bus station- could be an advantage

Dear Ecaterina B., thank you for taking your time to share your feedback after your stay with us. We are really happy, that you enjoyed your stay, and liked most of our services. On the other hand we are sorry about your negative experiences regarding the room and parking, please accept our sincerest apologies for any inconveniences. We hope that despite this unfortunate situation we can welcome you back to one of our hotels soon again. Kind regards, Mercure Korona Team

Professional with personal touch in service

Customer review rating 5.0/5

T. W. Business - 03/08/2021 Confirmed reviews ALL

Good professional experience, especially personal caring at reception during check-in and each day from breakfast service personnel

Dear Thoralf W., thank you very much for staying with us and sharing your experiences with us. We are happy to read that you had enjoyable stay in Mercure Korona. We are sure that your compliments will motivate all of our staff to provide high level services. We hope will welcome you to the hotel soon again. Kind regards, Krisztián Varga

Excellent Stay very comfortable. Great location

Customer review rating 5.0/5

Mark P. Business - 03/08/2021 Confirmed reviews ALL

Outstanding service all in one place. Thou my stay was work related they where very professional in assisting me with our team.

Dear Mark P., We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krisztián Varga

Used to be better...

Customer review rating 3.0/5

J Business - 01/08/2021 Confirmed reviews ALL

Bought a privilaged room with breakfast included and i must say "it used to be better", towels were dirty, minibar empty, hotel restaurant menu was missing so they had to bring me new one upon calling them twice. What used to be a privilaged breakfast area , is now just empty space with nothing in it and everyone has breakfast in the same area now. So if you want to sleep in a bit , dont expect full tables anymore, since rest of the hotel usualy eats it out early in the morning. Also, i dont know what it is still with the windows, if you want to open them you have to call the reception first and they send someone first to unlock the windows...otherwise you are pretty much stuck with just the AC. Conclusion ? "Privilaged" status is useless now , if you want to stay there , just buy normal room and save yourself some cash, on the other hand, i dont know how those look like these days.

Dear Mr H., Thank you for taking the time to tell us about your experience at the Mercure Budapest Korona Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately the industry crisis through current pandemic situation has left us with so many changes and adaptations. Obviously this should not result in providing you with anything less you used to so we would give our very best to recover as soon as possible. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gergely Kollin

Well located, clean, friendly staff

Customer review rating 5.0/5

Anna Business - 16/07/2021 Confirmed reviews ALL

Had a wonderful stay

Dear Anna D., We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krisztián Varga

very good option

Customer review rating 4.5/5

M. C. Solo - 14/07/2021 Confirmed reviews ALL

Very well located, clean, nice team, reasonable price

Dear C.-Rodica M., We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krisztián Varga

Great

Customer review rating 4.0/5

Anonymous Solo - 13/07/2021 Confirmed reviews ALL

I was satisfied with the approach of the staff

Dear Lucie K., We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krisztián Varga
Customer review rating 4.0/5

Anonymous Business - 27/06/2021 Confirmed reviews ALL

Well located, good service

Dear Andrej H., We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krisztián Varga Rooms Division Manager
Customer review rating 5.0/5

Daniel J. Couples - 25/06/2021 Confirmed reviews ALL

We were warmly welcomed by the staff in reception and in the breakfast room especially by Judit. The service was great. The Privelege Happy Hour was excellent and more than met our expectations. It was good to be back after so many months

Kedves Juhász Dániel ! Köszönjük szépen ,hogy minket választott budapesti tartózkodása során és hogy megosztotta velünk ezt a csodás értékelést. Nagy örömmel olvastuk ,hogy élvezte az itt tartózkodását és elégedett volt szállodánk szolgáltatásaival. A kedves szavakat amiket kollégáinkról írt, megosztjuk velük, biztosak vagyunk benne ,hogy motiválni fogja őt a jövőben. Nagyon reméljük ,hogy legközelebb is a Mercure Budapest Koronát választja. Üdvözlettel: Mercure Korona Csapata

Good Stay

Customer review rating 4.5/5

Anonymous Business - 14/06/2021 Confirmed reviews ALL

Comfortable hotel, great location, very friendly and helpful staff

Dear Alessio D., We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gergely Kollin General Manager

Good stay

Customer review rating 4.5/5

Yatish T. Families - 29/05/2021 Confirmed reviews ALL

We stay for 5 nights during orientation trip. All the services were good starting from reception, check in, room service, ground floor restaurant for privilege dinner. Breakfast was not best one could be due COVID-19. Very limited choice.

Dear Yatishkumar T., thank you for staying with us recently and for sharing your positive feedback. We are happy to read that your overall experience was positive in our hotel. On the other hand we are sorry to learn that the breakfast selection of the restaurant was not as variable as you expected. We recommend to discuss the available options next time with our colleagues, we will do our best to meet your expectations. Looking forward to welcoming you back soon to our hotel. Kind regards, Mercure Korona Team

Tremendous staff and friendly service. Food is outstanding.

Customer review rating 5.0/5

Lisa Business - 01/05/2021 Confirmed reviews ALL

2 weeks stay with my sports team. We were fully reliant on the hotel services for food, beverage, accommodation, meeting space. Everything was professional and exceeded our needs. I have stayed at Mercure Budapest many times and I will continue to go back there because of the high quality of service, food, amenities and comfort.

Dear LISA DAWN H., We very much appreciate your comments regarding your last stay at the Mercure Budapest Korona Hotel. It is always a pleasure to receive positive feedback, makes it better when receiving continuously. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff of all departments as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception

Great hospitality

Customer review rating 5.0/5

Jan Business - 21/12/2020 Confirmed reviews ALL

Pleasant staff and great hospitality.

Dear Mr. M., thank you very much for your positive feedback after your previous visit in Mercure Korona. Thank you for your kind words about our staff, especially about my kind colleague Zoltan and me. :) We both highly appreciate your compliments and we are looking forward to welcoming you back in 2021. Kind regards, Anett Cuczor-Schvarcz Guest Experience Supervisor

Recommended middle class hotel in the herart of the city and the best service

TripAdvisor rating 5.0/5

369erwing 28/08/2020 TripAdvisor review

I was allowed to spend 3 nights in this city hotel and the choice was absolutely 100% correct. Very nice, upper middle class hotel, only a few minutes walk from the Danube, market hall, pedestrian and shopping area with the famous "Vaci Strasse", restaurants and bars. All rooms are modern and comfortable. There are also 15 meeting rooms available. The tram, metro and bus stop "Kalvin ter" is right by the hotel. During "Corona" a few restrictions must be observed, e.g. B. has closed the indoor pool. The recommended restaurant and bar are open. Thank you very much again to the whole team and until your next stay, all the best for you in this currently not easy time!

Dear "369erwing", I am extremely happy to read your kind comment, thank you for sharing your positive experience. It is great to know that you were satisfied with our location, the meeting facilities and you appreciated our team members' effort. We wish you all the best and we hope we can welcome you back soon! Warm Regards, Anett Czuczor-Schvarcz Guest Experience Supervisor

nice hotel

TripAdvisor rating 4.0/5

salesexp0rt Business - 30/01/2020 TripAdvisor review

nice hotel. Good location near subway station. 2 minutes walk from the river. Very nice breakfast ! Room not too big, but rooms in capitals are mostly rather small. All ok, no complaints. Fast check-inn

Dear salesexp0rt, thank you very much for your kind feedback after your stay. We are happy to read, that you liked the location, the hotel and the breakfast. We hope we can welcome you back soon again. Kind regards, Mercure Korona Team

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