Aparthotel Adagio Suresnes Longchamp 4 stars

Customer review rating (ALL Rating) 4.4/5 462 reviews

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Description

Hotel extras

  • 10 minutes from the ?Belvédère? (T2) tram station

Our accommodation(s)

Hotel location

Aparthotel Adagio Suresnes Longchamp

11 Rue Benoit Malon
92150 FRANCE
France

GPS:48.8726269999, 2.2323167

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  462 reviews

Comfortable and well located

Customer review rating 4.5/5

Robert M. Business - Confirmed reviews ALL

Good, Friendly staff. Good room facilities.

Dear Sir, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, F.MARTINELLI DIRECTEUR ADAGIO PARIS SURESNES LONGCHAMP

Disappointing Experience

Customer review rating 1.0/5

Cindy Couples - Confirmed reviews ALL

I stayed at this hotel in Paris, expecting a comfortable stay, but was met with several issues. First, we only had one duvet in the room, and I needed an extra one. I had to practically beg for it at the reception. The receptionist kept saying there was no extra duvet available and couldn’t give me another one, but after repeatedly insisting, they finally provided one that wasn’t even in a cover. Additionally, we had specifically booked a room with a balcony and bathtub, but they gave us a room without a balcony. To make matters worse, they didn't clean the room during our stay from Friday to Monday. Not once did they remove the trash or change the towels. The internet connection is horrible; if you want faster internet, you need to pay for it. But I didn't know about it before arriving in my room. To be honest, the hotel shouldn't promote that the rooms have Wi-fi because it is a joke to have it in 2024 such a slow speed. Overall, this experience was quite frustrating and far from the standard I expected.

Dear Sir, Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconveniences you encountered during your time with us. Rest assured that your comments have been duly noted, and we will address these issues internally to prevent any recurrence. Your comfort and satisfaction are of utmost importance to us, and we regret that we fell short of your expectations. We apologize for the shortcomings in the room amenities and cleanliness that you experienced. Regarding the internet service, we will review our communication to ensure that all relevant information is clearly provided to our guests. We appreciate your valuable feedback as it helps us improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Warm regards, F.MARTINELLI DIRECTEUR ADAGIO PARIS SURESNES LONGCHAMP

Really nice place

Customer review rating 4.5/5

Pedro L. Business - Confirmed reviews ALL

It is in a very quiet location, close to public transportation and hotel staff is extremely nice!

Dear Sir, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, F.MARTINELLI DIRECTEUR ADAGIO PARIS SURESNES LONGCHAMP

Perfect stay in 92

Customer review rating 4.5/5

Lucille B. Business - Confirmed reviews ALL

The appartment is clean, quiet, has everything to prepare a nice dinner. The gym is clean and well equipped. The location is great, with nice restaurants and grocery stores around.

Dear Madam, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, F.MARTINELLI DIRECTEUR ADAGIO PARIS SURESNES LONGCHAMP

"Not clean enough"

Customer review rating 2.0/5

Andres G. Solo - Confirmed reviews ALL

My room was not cleaned during my entire stay (9 nights), though I was promised that it would be at least once. I had to look for toilet paper myself. Every night I came back, there were lots of small flies around the kitchen area. I think they were coming from somewhere that was not properly air tight. The bathroom, lots of humidity odor. The second after my arrival, they changed the WiFi password. You could have told me as I checked in! "this is the Wifi password, but be mindful that tomorrow it will to change to X". It wouldn't have required lots of effort...

Dear Andres Sebastian G., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Suresnes Longchamp. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, F.MARTINELLI DIRECTEUR ADAGIO PARIS SURESNES LONGCHAMP

Other web-users rate our hotel

  • 264 reviews 9/10 Location
  • 431 reviews 7.2/10 Room
  • 345 reviews 8.5/10 Service
  • 215 reviews 6.2/10 Cleanliness
  • 81 reviews 7.2/10 Breakfast

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