Aparthotel Adagio Suresnes Longchamp 4 stars

Customer review rating (ALL Rating) 4.4/5 411 reviews

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Aparthotel Adagio Suresnes Longchamp - Image 1
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11 Rue Benoit Malon, 92150 FRANCE, France

Description

Hotel extras

  • 10 minutes from the ?Belvédère? (T2) tram station

  • Laundry

Our accommodation(s)

Hotel location

Aparthotel Adagio Suresnes Longchamp

11 Rue Benoit Malon
92150 FRANCE
France

GPS:48.8726269999, 2.2323167

Telephone
Fax +33 1 84 20 77 24

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  411 reviews

Customer review rating 5.0/5

Ozgur K. Business - Confirmed reviews ALL

I lost my wallet on my way from the airport to the hotel. I was in a panic. I didn't know what to do. Abdul from the reception accompagned me to the police station. He was by my side all the time. That's very comforting. I wasn't expecting such a customer service from an apart hotel. I love Adagio Paris Surenes.

Dear Ozgur K., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our team, particularly Abdul, was able to assist you during a challenging situation. Providing exceptional service and support to our guests is of utmost importance to us, and it is gratifying to know that we exceeded your expectations. We appreciate your positive feedback and hope to welcome you back to Adagio Paris Suresnes Longchamp in the future. F.MARTINELLI DIRECTEUR ADAGIO PARIS SURESNES LONGCHAMP

Customer review rating 1.0/5

Yanqian W. Solo - Confirmed reviews ALL

I stayed here for a long visit and while the room itself was somewhat clean, a few aspects of the experience fell short of expectations: 1. Check-in process: The check-in process felt rushed. I was only given my room number and Wi-Fi info by the girl receptionist, and I was not even informed that housekeeping is only provided once every 8 days for stays longer than 8 days... Clearer communication upfront would have helped set the right expectations. 2. Noise + Room Placement: Despite booking a long stay(22 nights), I was assigned a room facing ongoing construction on the first floor….which resulted in significant noise during weekdays….. 3. Booking Flexibility: I accidentally booked (nonrefundable) 22 nights through a third-party site. After a few nights, I realized the location was too far (1h by public transit) from where I needed to be for work plus it was too noisy... I asked if I could apply the remaining nights to a future stay—even within a few weeks (for a friend that is visiting soon)—so the reservation wouldn’t go entirely to waste. Although I understand the booking was non-refundable, the hotel wasn’t able to offer any flexibility (after quite some back and forth communication with the director). I ended up checking out after 5 nights and forfeiting the remaining 17 nights…….

Dear Yanqian W., Thank you for taking the time to share your feedback regarding your recent stay at Aparthotel Adagio Paris Suresnes Longchamp. I regret to hear that your experience did not meet your expectations in several areas. I sincerely apologize for the rushed check-in process and the lack of communication regarding our housekeeping policy for longer stays. Your feedback regarding clearer communication is invaluable, and I will ensure that this matter is addressed with our team to enhance our guest experience. I also understand your concerns regarding noise from the construction work. While we cannot always control external factors, we strive to provide comfortable accommodations and will consider your comments in future room assignments. Regarding booking flexibility, I appreciate your understanding that non-refundable reservations come with specific terms. I regret any inconvenience caused by this policy and acknowledge your frustration in this regard. Thank you once again for your constructive comments, and I hope we may have the opportunity to welcome you back under better circumstances. Bien cordialement Frédéric MARTINELLI Directeur Adagio Paris Suresnes Longchamp

Customer review rating 4.5/5

Marko G. Couples - Confirmed reviews ALL

Very nice place, kind staff and good facilities. Although 19°C limit on heating is a bit cold for us...

Dear Marko G., Thank you for your kind words regarding our staff and facilities. I appreciate your feedback about the heating limit. Please note that we strive to maintain a comfortable environment for all guests while adhering to our policies. Best regards, Frédéric MARTINELLI Director Adagio Paris Suresnes Longchamp

Customer review rating 3.0/5

Yana G. Business - Confirmed reviews ALL

If I knew that it takes so much stress and long time to get to the Paris every day (I came because of Art Basel art fair), I would never ever book it. First I was speechless about the high price for taxi to get to hotel from Paris at the day of arrival. In addition, To get by bus, which is always super late, to underground first (hassle) and the to Paris. This is an option for people who just stay around all the time or go to Paris once a while (besides, I also had no clue that it's considered as not Paris, but totally differentiating from Paris area, so provided shuttle from Art Basel for pre-view guests didn't want to go to other side. Besides, such a price for only 12 nights (I won't mentioned it here) has politely include already breakfast (based on my experience of travelling to more than 35 countries, this is super overpriced) considering that room it small and has no balcony even. But I wasn't even allowed to take once fresh juice being sick, or to get a green tea which is Only meant for breakfast. Thanks, I could take at least mint or camomile tea downstairs. Yes, indeed, dishwasher makes it more easier saving time and nerves in such a narrow kitchenette space, but still not an argument for such a high price outside of the season period. I appreciated assistance from few employees (reception), especially a lot by a young professional lady, Ocean.

Dear Yana G., Thank you for sharing your experience regarding your recent stay at Aparthotel Adagio Paris Suresnes Longchamp. I appreciate your feedback and regret to learn that your expectations were not met during your visit. I understand your concerns regarding the transportation options to Paris and the associated costs. Our location does provide a unique experience, but it can present challenges for guests traveling frequently to the city center. We strive to offer competitive pricing; however, I acknowledge that value perception can vary. Regarding our breakfast policy, it is indeed designed to be a complete offering, and I regret if it did not meet your expectations. Our kitchenettes are equipped to enhance convenience, although I understand space can feel limited. I am pleased to hear that you received exceptional service from our staff, especially from Ocean. Your acknowledgment will be shared with her and the team. Thank you once again for your feedback, and I wish you well in your future travels. Best regards Frédéric MARTINELLI Directeur Adagio Paris Suresnes Longchamp

Customer review rating 4.0/5

Elias S. Business - Confirmed reviews ALL

The staff were friendly and helpful. Very convenient and secure location.

Dear Elias S., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you appreciated our friendly staff and the convenience of our location. We look forward to welcoming you back in the future. Best regards, Frédéric MARTINELLI Director Adagio Paris Suresnes Longchamp

Other web-users rate our hotel

  • 271 reviews 8.8/10 Location
  • 427 reviews 7.2/10 Room
  • 354 reviews 8.4/10 Service
  • 7 reviews 5.2/10 WiFi
  • 184 reviews 6.6/10 Cleanliness
  • 81 reviews 6.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.