Novotel Paris Suresnes Longchamp 4 stars

Customer review rating (ALL Rating) 4.6/5 1,104 reviews

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7 rue du Port aux Vins, 92150 SURESNES, France

Description

Hotel extras

  • GREEN KEY certified

  • Jolia Restaurant and room service are available on site

  • Join us for Sunday brunch from 12:00 to 2:30pm, featuring creative workshops for children.

  • Close to La Défense, Palais des Congrès Porte Maillot and Paris Expo Porte de Versailles

  • Close to public transport (Bus, Tram T2, Transilien commuter L and U lines)

Our accommodation(s)

Hotel location

Novotel Paris Suresnes Longchamp

7 rue du Port aux Vins
92150 SURESNES
France

GPS:48.870318, 2.229935

Telephone
Fax +33 1 45 06 60 06

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

JOLIA

Fancy a tasty snack? Head to Jolia, a restaurant under a glass roof, and discover fresh, seasonal and colorful cuisine. You might also be tempted to try our selection of wines and all-day menu at the bar

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,104 reviews

Customer review rating 4.0/5

Ulrich C. M. Business - Confirmed reviews ALL

I like your hotel and my stay was great.

Cher Monsieur Nous vous remercions sincèrement pour vos commentaires positifs. Nous sommes ravis que votre séjour parmi nous ait été une expérience agréable. votre satisfaction est notre priorité et nous espérons vous accueillir à nouveau très bientôt. Cordialement, Novotel Paris Suresnes Longchamp

Customer review rating 3.0/5

David S. Families - Confirmed reviews ALL

The room was comfortable and hotel bar pleasant but the staff on reception were not very helpful and ignored requests, because they felt it wasn’t their job

Dear Sir, Thank you for taking the time to share your feedback. We are pleased to hear you enjoyed the location and comfort of your room. However, we regret that the service from our reception staff did not meet your expectations. Your comments will be taken into consideration for staff training. Best regards, Novotel Paris Suresnes Longchamp

Customer review rating 5.0/5

Justin D. D. D. Families - Confirmed reviews ALL

The staff were very helpful and nice to us but the room was a bit smelly.

Dear Sir, Thank you for your kind words regarding our staff's helpfulness. I sincerely apologize for the inconvenience caused by the odor in your room. We take cleanliness seriously and will address this matter to ensure a more pleasant experience for our guests in the future. Céline PALOT Director Novotel Paris Suresnes Longchamp

Customer review rating 5.0/5

Anita M. Families - Confirmed reviews ALL

Friendly staff, comfortable rooms and bedside. Great breakfast too! Hotel is in a lovely area that is good to walk around and explore. Shops are close by and the metro station is not far.

Chère Madame Merci infiniment pour vos chaleureux commentaires. C'est toujours un immense plaisir de recevoir un retour aussi positif. Votre satisfaction est notre plus belle récompense car nous avons à cœur chaque jour de vous offrir la meilleure prestation possible. L.Perchais Adjointe de Direction

Customer review rating 1.5/5

Melissa J. Business - Confirmed reviews ALL

Hi, I have been having trouble getting ahold of someone at the hotel. My name is Melissa J.. I was a guest until the morning of 28Mar2026 in Room 508. I tried to pick up my frozen packages while checking out and the gentleman at the desk could only find one of my two packages. I dropped off a vacuum sealed pack of four butters on Sunday evening. I filled out the supplied form and the man was unable to locate it. He located the package I had held Thursday night but not the Sunday package. The lost package is 36.80€ in value. He offered nothing but for me to email the hotel. Additionally, I tried to report damage to my clothing from the cleaning agents that were used in my room yesterday. Bleach must have been used in the room and not wiped off and it removed the color of a new sweater ($32USD). There was a very distinct smell of bleach (cleaning agents). Photo of the damaged sweater and purchase price of the items are able to be provided as evidence. Receipt for the frozen butter packs ca also be provided. The lights in part of my room were also non-operational for the last day. The light in the main hall stopped working on Thursday and Thursday evening the light in the bathroom would not work. The front desk gentleman came up and gave me a light from one of the dining tables which helped. I was also unaware there was a 50 Euro charge for early check in. I have arrived slightly early previously and never had a charge. I arrived at 1:10pm Saturday and was made aware of the charge. The man said the room was ready but if I wanted access 50 minutes early, I would have to pay. I have stayed previously and checked in early and there was no charge. I waited the time. At 2:01pm the man approached and said I could check in. I have stayed several times at this Novotel but this trip had several issues. No other trip had any issues with the room or experience. If someone could please contact me here or by the contact information on my account, I would greatly appreciate it. Your assistance is greatly appreciated. Thanks. Kind regards, Melissa J. -- MELISSA J. QBKLGRCJ 03/21/2026 - 03/28/2026

Other web-users rate our hotel

  • 330 reviews 8.1/10 Location
  • 589 reviews 7.5/10 Room
  • 708 reviews 8.9/10 Service
  • 9 reviews 10/10 WiFi
  • 334 reviews 8.5/10 Breakfast
  • 271 reviews 8/10 Cleanliness

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