Novotel Paris Suresnes Longchamp Hotel 4 stars

Receptionists are all kind and helpful. It was a pity that the safety box was not ready to use, i.e. out of order when I arrived, and then Receptionist was kind enough to change the room, where safe box functioned at a first glance but went out of order soon. The next day a handy man put a new battery and t functioned. This story made me loose much time.

I stayed here to avoid public transport during pandemic times. The hotel is very good and you see everywhere the precautions they made to make the stay as safe as possible. I for my self felt very comfortable with the actions taken by the hotel and its crew. The hotel room was very nice and I can recommend to go for the slighly larger rooms as they are realy worth it. Regarding my headline. Please don't get fooled by a the yellow/black barrier tape accross the swing doors. The hotel is open and not closed. And yes even people asked me, while waiting in front if this hotel is still open.

Very disappointing stay

I have stayed many times at the Novotel in Suresnes and will return for sure, this stay challenging no housekeeping or restaurant open so would not have stayed in circumstances staff super and helpful

Clean and tranquillity area

This hotel has been one of my two favourite stays in Paris for about 15 years. Need I say more?

Nice

Well located, with a convenient infratsructure, You feel welcome by a professional staff

The location was perfect, I was able to walk to the office, restaurants, and shopping. The rooms are clean and the staff is very friendly.

Friendly and helpful staff. Good breakfast , would be nice if available at 6am.

The staff speak English so it’s very convenient.the resto and breakfast is satisfying!!!

At the evening of 9th of Feb 2020 we had requested to the reception to book us a taxi at 7:15am sharp to take us from the hotel to Orly Airport on the 10th of Feb 2020. The receptionist confirmed that the Taxi will be there at 7:15am and she reconfirmed the same and also said we need not worry for the same. To our shock when we came at the reception the receptionist casually informed us that she is unable to book a taxi for us and we will have to book our own taxi. It was such a disgusting experience as by the time we booked our cab and reached the airport it was already too late. If she had to Inform us even 30mins earlier we would have not faced this situation. But the carelessness cost us $600 as we had to book train tickets to Louedes. I will ensure that I post this on the social media and make sure that this BAD EXPERIENCE WILL BE ONLINE ON ALL MY POSTS ON INSTAGRAM, FACEBOOK, TWITTER ETC. VERY DISAPPOINTED WITH NOVOTEL.

As the title suggests, this hotel works for me in regard to location and the staff are lovely. However, I am often there on business and you cannot iron a shirt on the ironing boards that are provided. They are too small and don't have enough elevation (a few inches) which means having to use them while they are lying on the bed. A small complaint, but a change here would make a big difference :-)

Good, but had an issue with the shower in the bathroom as it would not function, because the operating lever was disconnected. Finally managed to get it too work. Reported it on leaving.

No workout gym is a disadvantage