Novotel Paris Suresnes Longchamp Hotel 4 stars

Customer review rating 4.3/5 3,964 reviews
Novotel Paris Suresnes Longchamp
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Hotel extras

  • Spacious, soundproofed and air-conditioned rooms renovated in 2017

  • Children's play area, web corner, virtual concierge

  • Private secure car park (6'1"/1.85 m - charges apply)

  • Near La Défense, Porte Maillot conference center and Paris Expo Porte de Versailles

  • Close to public transport (bus, tram T2, Transilien lines L and U)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Gift shop/newspaper shopPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

The hotel is temporarily closed. We look forward to welcome you back real soon. Meanwhile, do not hesitate to contact our customer services for any further information https://all.accor.com/gb/help/contact.shtml

Hotel location

Novotel Paris Suresnes Longchamp

7 rue du Port aux Vins
92150
suresnes
france

Tel: +33140990000

Fax: (+33)1/45066006

Contact email

Check-in from 14h00

Check out up to 12h00

  • FROM LA DEFENSE :  BUS 144 STOP ESTIENNE D'ORVES

  • FROM PORTE D'AUTEUIL :  BUS 241 STOP PONT DE SURESNES

  • FROM PORTE MAILLOT :  BUS 244 PONT DE SURESNES

  • METRO 1 + BUS 144 :  LINE 1 + BUS 244 ESTIENNE D'ORVES

  • FROM LA DEFENSE :  TRAMWAY T2 SURESNES LONGCHAMP

  • PORTE DE VERSAILLES :  TRAMWAY T2 SURESNES LONGCHAMP

  • By plane

    PARIS ORLY At 20km / 12 miles

  • By plane

    ROISSY CDG At 32km / 19.88 miles

  • By car

    A13 DIR SAINT-CLOUD At 8km / 4.97 miles

  • By car

    A14 SORTIE PUTEAUX At 5km / 3.11 miles

  • By car

    A86 SORTIE RUEIL At 15km / 9.32 miles

  • By train

    DE L'EST At 6km / 3.73 miles

  • By train

    LYON At 6km / 3.73 miles

  • By train

    MONTPARNASSE At 6km / 3.73 miles

  • By train

    NORD At 6km / 3.73 miles

  • By train

    SURESNES MONT VALERIEN At 1.5km / 0.94 miles

GPS :48.870318, 2.229935

Our accommodations

With a contemporary and completely modular design, the spacious, air-conditioned Novotel room is a real living space and can be adapted to suit all requirements. The Novotel Paris Suresnes Longchamp hotel's 112 rooms measuring 269 sq. ft. (25 m²) include free WIFI, tea and coffee making facilities and a flat-screen TV. For even more comfort, choose a suite and enjoy the VIP treatment: separate bedroom and living room, robe, slippers, Nespresso coffee machine, free minibar and 2 flat-screen TVs.

Accessible room

Superior Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 22
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with queen-size bed and single sofa bed

  • Max. number of persons: 3
  • Area: From 22
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with queen-size bed and double sofa bed

  • Max. number of persons: 4
  • Area: From 22
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room - Queen-sized bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Suite - 1 King size bed & 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 40
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

NOVOTEL CAFE SURESNES

Type of cuisine: French

In need of a tasty snack? Our chef whips up fresh, colorful, seasonal dishes at the Novotel Café! You can also treat yourself to our selection of wines, or order from the bar menu at any time.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

New decor in the bar! Enjoy a brightly lit open-plan space that is ideal for relaxing in a friendly ambiance. Whether it's for a business meeting or a drink with friends, everything comes together for an enjoyable time.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 180

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 130 people

Find out more

Our guest reviews for
Novotel Paris Suresnes Longchamp

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,964 reviews

tripadvisor

TripAdvisor Rating 4.0/5

534 reviews

nice location and good price quality confort ratio

Customer review rating 4.3/5

Anonymous Business - 23/03/2020 Confirmed reviews ALL

Nice

A professional night

Customer review rating 4.3/5

Gg O. T. M. Business - 12/03/2020 Confirmed reviews ALL

Well located, with a convenient infratsructure, You feel welcome by a professional staff

Well located

Customer review rating 4.3/5

Anonymous Business - 10/03/2020 Confirmed reviews ALL

The location was perfect, I was able to walk to the office, restaurants, and shopping. The rooms are clean and the staff is very friendly.

Hotel Stay at Suresnes

Customer review rating 4.3/5

Tony Business - 08/03/2020 Confirmed reviews ALL

Friendly and helpful staff. Good breakfast , would be nice if available at 6am.

Well located, very clean, staff very accommodating,

Customer review rating 4.3/5

Chilmay Couples - 24/02/2020 Confirmed reviews ALL

The staff speak English so it’s very convenient.the resto and breakfast is satisfying!!!

Dear CHILMAY, We very much appreciate your comments regarding your stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. It would be great if you took the time to write a short comment on tripadvisor to value the work of all the team Thank you again and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexis NICOLAS Directeur NOVOTEL Paris Suresnes Longchamp

Careless attitude by the receptionist made us miss our flight on the 10th of Feb 2020

Customer review rating 4.3/5

Daryl F. Families - 20/02/2020 Confirmed reviews ALL

At the evening of 9th of Feb 2020 we had requested to the reception to book us a taxi at 7:15am sharp to take us from the hotel to Orly Airport on the 10th of Feb 2020. The receptionist confirmed that the Taxi will be there at 7:15am and she reconfirmed the same and also said we need not worry for the same. To our shock when we came at the reception the receptionist casually informed us that she is unable to book a taxi for us and we will have to book our own taxi. It was such a disgusting experience as by the time we booked our cab and reached the airport it was already too late. If she had to Inform us even 30mins earlier we would have not faced this situation. But the carelessness cost us $600 as we had to book train tickets to Louedes. I will ensure that I post this on the social media and make sure that this BAD EXPERIENCE WILL BE ONLINE ON ALL MY POSTS ON INSTAGRAM, FACEBOOK, TWITTER ETC. VERY DISAPPOINTED WITH NOVOTEL.

Dear clients, Thank you for choosing our establishment for your stay in Paris and I am sorry that your experience ended like this. Just know that the taxi booking system is done on a website and that we therefore have access to the history of our requests. On February 9, we actually ordered a taxi for you, for 6 people, for February 10 at 7:15 am. This taxi was confirmed to us by the G7 taxi company. The next day, at 7:15 am, the taxi company called us to say that there was no taxi available and that the waiting time for a 6-person van was unknown. We therefore advised you to order an Uber driver because no taxi was available. We are very sorry for what happened to you but to hold us responsible because of the unprofessional nature of the taxi company seems unfair to me. I understand that you are going to put negative opinions on our hotel on all social networks and it is your choice but you are not taking revenge on the right people. As you can read on the other comments from our customers, my team always is possible to help our customers but we do not manage taxis or traffic difficulties in Paris Sincerely, Alexis NICOLAS Directeur NOVOTEL Paris Suresnes Longchamp

Well located for my purposes, nice staff, but the ironing boards are terrible

Customer review rating 4.3/5

Richard H. Business - 20/02/2020 Confirmed reviews ALL

As the title suggests, this hotel works for me in regard to location and the staff are lovely. However, I am often there on business and you cannot iron a shirt on the ironing boards that are provided. They are too small and don't have enough elevation (a few inches) which means having to use them while they are lying on the bed. A small complaint, but a change here would make a big difference :-)

Satisfactory

Customer review rating 4.3/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

Good, but had an issue with the shower in the bathroom as it would not function, because the operating lever was disconnected. Finally managed to get it too work. Reported it on leaving.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alexis NICOLAS Directeur NOVOTEL Paris Suresnes Longchamp

Friendly staff.

Customer review rating 4.3/5

David C. Business - 07/02/2020 Confirmed reviews ALL

No workout gym is a disadvantage

Dear DAVID C., We very much appreciate your comments regarding your stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. It would be great if you took the time to write a short comment on tripadvisor to value the work of all the team Thank you again and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexis NICOLAS Directeur NOVOTEL Paris Suresnes Longchamp

Well located

Customer review rating 4.3/5

Anonymous Business - 05/02/2020 Confirmed reviews ALL

Very nice hotel, nicely located. Very nice staff.

Good staz with good breakfast

Customer review rating 4.3/5

Dieterdr Business - 03/02/2020 Confirmed reviews ALL

Friendly, well equiped, easy to reach, accomodating. Elevator repair is a nuisance.

Room with space

Customer review rating 4.3/5

Nick Business - 29/01/2020 Confirmed reviews ALL

Short stay, a bit understaffed. Nice rooms but bathroom needs finishing. No proper croissant for breakfast....

Customer review rating 4.3/5

Yuriy N. Families - 16/01/2020 Confirmed reviews ALL

Everything was up to standard, especially front office that was very friendly and flexible. The only thing to improve is breakfast. There were some fruits and no vegetables. For a vegetarian this was not sufficient. That's why I had cancel my pre-paid breakfast.

Dear YURIY N., Thank you for taking the time to tell us about your experience at the Novotel Paris Suresnes Longchamp. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexis NICOLAS Directeur NOVOTEL PARIS SURESNES LONGCHAMP 01.40.99.00.00.

Very good

Customer review rating 4.3/5

Ab Business - 16/01/2020 Confirmed reviews ALL

Tres bien

Dear FRANCOIS PIERRE P., We very much appreciate your comments regarding your stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. It would be great if you took the time to write a short comment on tripadvisor to value the work of all the team Thank you again and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexis NICOLAS Directeur NOVOTEL PARIS SURESNES LONGCHAMP 01.40.99.00.00.

too expensive

TripAdvisor rating 4.0/5

Jhimpe Business - 13/01/2020 TripAdvisor review

price/quality ratio not good: breakfast is very basic, WiFi not stable, aorconditioning is noisy good location because close to office but little public transport available to go to city center/ railway stations

Good morning, Thank you for taking the time to write to us following your stay at the Novotel Paris Suresnes Longchamp. We are sorry that the service did not meet your expectations, and we ask you to accept our sincere apologies. Regarding breakfast, the full buffet offers: - Different types of coffee, the whole range of Kusmi Tea, hot chocolate. - Different fruit juices including fresh orange juice. - Deli meats, cheese, bacon, sausages. - Scrambled, boiled, hard or fried eggs. - Different types of fresh breads, pastries, brioches and cakes. - 6 varieties of cereals for young and old. - Yoghurts, compotes, cottage cheese -....... In short, a very complete buffet and which is also offered to your children under 16 years of age. We hope that you will give us the opportunity to welcome you again during a future stay. Best regards

Not a 4 star hotel

Customer review rating 4.3/5

From P. Families - 09/01/2020 Confirmed reviews ALL

This cannot be a 4 star hotel. Food and services at breakfast are below standard.

Dear MD ZAHIDUL H., Thank you for taking the time to tell us about your experience at the Novotel Paris Suresnes Longchamp. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexis NICOLAS Directeur NOVOTEL PARIS SURESNES LONGCHAMP 01.40.99.00.00.

Perfect Customer service!

Customer review rating 4.3/5

Kamran Couples - 06/01/2020 Confirmed reviews ALL

When we arrived, we were checked in by Pauline (sorry if misspelled).. She was very welcoming and very informative. Very kindly she had upgraded our room and had spent 30 minutes with us showing us around a map on where popular destinations were and how to get to them. I could have not asked for more better service, it was outstanding and perfect. I only wish there were a Pauline to every hotel I stay at. She definitely deserves more recognition as she is a true asset to your company! I would return..

Dear KAMRAN K., We very much appreciate your comments regarding your stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexis NICOLAS Directeur NOVOTEL PARIS SURESNES LONGCHAMP 01.40.99.00.00.

Mr

Customer review rating 4.3/5

Cristinel Families - 02/01/2020 Confirmed reviews ALL

I have nothing to complain. Clean , quiet, nice.

Nothing extraordinary

Customer review rating 4.3/5

Surjya Families - 30/12/2019 Confirmed reviews ALL

Self service style hotel, nothing good at any service that they provide. Breakfast menu exactly same both days

Good

Customer review rating 4.3/5

B. Families - 28/12/2019 Confirmed reviews ALL

Wonderful receptionist. Shower leaked

Our most recent 20 reviews

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