Hotel Mercure Paris Suresnes Longchamp 4 stars

Customer review rating (ALL Rating) 4.4/5 402 reviews

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Description

Hotel extras

  • 47 rooms with courtesy tray and free WIFI

  • Free WiFi

  • Varied room service menu served 24 hours a day

  • Express breakfast to go

  • Near public transport (bus, tram T2, Transilien L and U)

Our accommodation(s)

Hotel location

Hotel Mercure Paris Suresnes Longchamp

30 Avenue General De Gaulle
92150 SURESNES
France

GPS:48.870715, 2.224794

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

3 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  402 reviews

TripAdvisor Rating  4.5/5  127 reviews

nice decoration in the lobby

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

1. no english in the front desk, it was not convinience for international guest 2. I stayed for 4 consective nights and wish to stay in the same room, and I was adviced to change after the first 1 night. it was not my favorite as I have already expressed when I checkedn in, and no information at that time suggest I should not keep the same room. 3. Lift is very small and only for laggage at the entrance. 4. not soundproof in the room

Dear Xiaoling* L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Suresnes Longchamp. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandrine NERFIE Directrice

Great Location, Great Staff, but .......

Customer review rating 4.0/5

Shane C. Couples - Confirmed reviews ALL

Returning stay and due back in a few weeks time. Hotel perfectly located for racecourses at Longchamp and Saint-Cloud. Staff very welcoming and helpful. However upgraded to privilege room last time but layout very odd with big bathroom seemingly bolted-on to bedroom and little privacy as only sliding door between the two. Also on all three nights of stay there is a strange noise that happens once or twice during the night which seems like someone is attempting to open bedroom door. This is a quite loud and woke both of us up each time its happened which was a tad annoying. Also not enough coffee sachets in room. This was a little disappointing seeing as we had paid the extra money.

Lovely location close to nice restaurants and bars and transport links

Customer review rating 4.5/5

Sharon M. I. Families - Confirmed reviews ALL

A lovely friendly hotel with a very nice atmosphere - spotless clean and very helpful staff. The hotel has a very nice family feel to it. Service was excellent and efficient. Would highly recommend.

Dear Sharon* M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine NERFIE Directrice

Comfortable hotel in great location

Customer review rating 4.5/5

Gordon Families - Confirmed reviews ALL

Suresnes wa a great place to stay, with a friendly village feel but only 15 mins from the centre of Paris by taxi. The room was comfortable if not over large but fine for our purpose and the staff were great. Would go back.

Dear Gordon* B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine NERFIE Directrice

Lovely quiet stay during Olympics

Customer review rating 4.5/5

Karenuk Couples - Confirmed reviews ALL

All reception staff were very friendly and efficient. Breakfast had limited hot food but extensive cold options and excellent breads and cake. AC in room worked well. Room and bathroom were small but that's Paris ! Great public transport, train/tram/bus. Town of Suresnes felt very safe with good selection of shops and a few restaurants within walking distance

Dear SIMON P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine NERFIE Directrice

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Other web-users rate our hotel

  • 148 reviews 8.1/10 Location
  • 249 reviews 6/10 Room
  • 290 reviews 9.2/10 Service
  • 168 reviews 4.8/10 Comfort
  • 98 reviews 8.4/10 Breakfast
  • 92 reviews 6/10 Cleanliness
  • 61 reviews 8.9/10 Vibe
  • 6 reviews 1.7/10 Bar

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