Hotel Mercure Paris Suresnes Longchamp 4 stars

Customer review rating (ALL Rating) 4.3/5 376 reviews

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Hotel Mercure Paris Suresnes Longchamp - Image 1
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Hotel Mercure Paris Suresnes Longchamp - Image 3
Hotel Mercure Paris Suresnes Longchamp - Image 4
30 Avenue General De Gaulle, 92150 SURESNES, France

Description

Hotel extras

  • 47 rooms with courtesy tray and free WIFI

  • Free WiFi

  • Varied room service menu served 24 hours a day

  • Express breakfast to go

  • Near public transport (bus, tram T2, Transilien L and U)

Our accommodation(s)

Hotel location

Hotel Mercure Paris Suresnes Longchamp

30 Avenue General De Gaulle
92150 SURESNES
France

GPS:48.870715, 2.224794

Telephone
Fax +33 1 42 04 65 29

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

3 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  376 reviews

TripAdvisor Rating  4.4/5  134 reviews

Customer review rating 5.0/5

Jo* K. Couples - Confirmed reviews ALL

We were here for Longchamps races. The hotel is convenient for the course, clean and comfortable. We stay here every year!

Dear Jo* K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine NERFIE General Manager

Customer review rating 5.0/5

Gerard* E. Friends - Confirmed reviews ALL

As usual, the Mercure Suresnes provided all we required - compact but comfortable rooms, an excellent brekky and a great lobby service. Special thanks to Selma on recetion for going the extra yard to assist. Back again next year.

Dear Gerard* E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine NERFIE General Manager

Customer review rating 2.0/5

Jalisa* M. Solo - Confirmed reviews ALL

Its a hotel so I obviously have luggage and I had to hike it up and down too many stairs before and after the elevator only to enter a room with no working AC. Kind of a nightmare. Reception was great though and the only reason its not a zero.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandrine NERFIE General Manager

Customer review rating 0.5/5

Gerard* F. Business - Confirmed reviews ALL

A l'arrivée premier raté, on m'a placé dans une chambre déjà occupée. Deuxième chambre hyper bruyante, bruit venant de la VMC, horrible. J'ai signalé le pb 2 fois, mais aucune solution ne m'a été apportée.

Customer review rating 4.0/5

Benoit* C. Business - Confirmed reviews ALL

L’hôtel est bien situé mais je pensais que le parking était plus proche ( sachant que je suis arrivé sous la pluie ) petit déjeuner bon mais pas un choix extraordinaire

Cher Monsieur C., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à l'hôtel Mercure Pairs Suresnes Longchamp. Vous avez gardé un souvenir mitigé de votre séjour et vous avez, à juste titre, souligné certaines insuffisances, dont nous avons pris connaissance, dans la prestation qui vous a été offerte. Sachez que nous en sommes désolés et nous vous présentons nos sincères excuses pour ce désagrément. Nous attachons beaucoup d’importance à corriger nos erreurs pour améliorer la qualité et votre satisfaction. Vos remarques sont d'ores et déjà transmises aux équipes et nous travaillons à ce que notre prestation devienne irréprochable. Nous espérons qu’en dépit de ces contrariétés, nous pourrons continuer, à la faveur des améliorations apportées, à vous compter parmi les clients des hôtels Mercure De nouveau, nous vous remercions et espérons regagner votre confiance ; Sandrine NERFIE Directrice

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Other web-users rate our hotel

  • 143 reviews 8.4/10 Location
  • 271 reviews 5.6/10 Room
  • 288 reviews 9.3/10 Service
  • 173 reviews 4.6/10 Comfort
  • 109 reviews 7.9/10 Breakfast
  • 87 reviews 6.6/10 Cleanliness
  • 41 reviews 3/10 Amenities
  • 5 reviews 0/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.