Hotel Chadstone Melbourne - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 4,265 reviews

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Hotel Chadstone Melbourne - MGallery Collection - Image 2
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Description

Hotel extras

  • Complimentary shuttle service to Melbourne CBD from Chadstone shopping centre

  • Extensive wellness facilities at Holism Retreat day spa

  • Connected to Chadstone Shopping Centre via covered walkway

  • Fashion, art & design await your discovery

  • Dive into relaxation at the indoor rooftop pool

Our accommodation(s)

Book this hotel
Room 1

With two luxurious queen-size beds and 32 square metres of space, Classic Twin Rooms are perfect for family staycations, girls' weekends and mother-daughter retreats.

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 32 m² / 344 sq ft
  • Bedding 2 x Queen size bed(s)

Classic Accessible Room with king bed, floor-to-ceiling views and ambient lighting. Features a fully accessible bathroom with grab rails, foldable bench and wheelchair access, plus a second bathroom and automated self-opening door.

Max. number of persons
2
Area
From 29 m² / 312 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Toilet with side and rear grab bars
  • Roll-in shower with grab bars (no fixed seat)

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

A king-size Sofitel MyBed dressed in the finest linens makes staying in your room a desirable option. Order in room service and stay in with the backdrop of Melbourne's skyline. An ensuite bathroom designed for two.

  • Views:

    Bay view or City View

Max. number of persons
2
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Sumptuous headboards, sleekly modern furniture and deep-pile carpets make our Superior Twin Rooms the perfect base in Chadstone. With two queen-size beds, these rooms are ideal for family or friends.

Max. number of persons
4
Area
From 36 m² / 387 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Indulge your senses in deluxe open designed rooms. Measuring 28m2 with views of Melbournes surburban skyline rooms feature wifi, day bed and open bathroom design.

  • Views:

    Bay view or City View

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Open bathroom
  • Slippers
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Suite

Deluxe Suite, 1 bedroom with 1 King Size Bed

Gently curved walls lead from the bedroom into the stone-floored bathroom, where double vanities and a soaking tub await with indulgent Balmain amenities. There are two vast Chromecast-enabled Smart TVs one visible from the comfort of your bedroom.

  • Views:

    Bay view or City View or Panorama view

Max. number of persons
2
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Penthouse

Penthouse des créateurs

Discover the refined elegance of the Penthouse des créateurs. Designed for entertaining, the expansive living & dining opens onto a private balcony with views of Melbourne. The private bedroom features 1 King bed, oversized ensuite and dressing room.

  • Views:

    Bay view or City View or Panorama view

Max. number of persons
2
Area
From 90 m² / 968 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop

Hotel location

Hotel Chadstone Melbourne - MGallery Collection

1341 Dandenong Road
3148 CHADSTONE
Australia

GPS:-37.888445, 145.082125

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 250 rooms
  • 6 rooms for people with reduced mobility
  • 41 connecting rooms
  • 250 non-smoking rooms
  • 12 floors

Languages spoken at the hotel

  • English
  • French
  • Italian
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte
  • Room service
  • Buffet Additional charge

Business

13 Meeting rooms

Well-being

Indoor Rooftop Pool

  • Covered
  • On site

Gym

  • On site
  • Massage
  • On site
  • Indoor parking
  • Private
  • 100 parking spaces
  • Max Limited Height: 2.1 m / 6.88 ft
  • Parking pricing: 45 AUD 45 AUD Per day

  • Parking for a month
  • Parking for a week

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Accessible parking

Valet parking $75 (Mon & Sun) | 26th Nov 26 till 1st Jan 27 $95

Additional charge

Parking information

  • On site
  • Outdoor parking
  • Private
  • Parking pricing: 75 AUD 75 AUD Per day

Services & equipment

  • Valet parking

PASTORE

From small plates to full tasting experiences, Pastore presents Italian cuisine with Australian references, with a focus on woodfire-fuelled cooking and handmade pasta. Pastore warmly welcomes you for all occasions.

Cooking style
Italian
Capacity
100

Other informations

Services

  • Reservation recommended

From small plates to full tasting experiences, Pastore presents Italian cuisine with Australian references, with a focus on woodfire-fuelled cooking and handmade pasta. Pastore warmly welcomes you for all occasions.

Altus offers an elegant, polished and welcoming experience. Inspired by the great wine and Champagne bars of the world and undeniably chic in its interiors. Open daily, Altus is equally suited for a drink or a memorable High Tea served on the weekend.

Located on Level 12 with floor-to-ceiling windows, the luxurious curved designed pool will make your swim a revitalised experience. With chic lounge chairs, the rooftop is an ideal spot for relaxing and socialising.

Located on the mezzanine level, our fitness centre features a versatile workout space equipped with premium free weights and state-of-the-art cardio equipment.

Holism Retreat Day Spa provides wellness treatments that encompass the whole self physical, mental and spiritual. Located on the Mezzanine, immerse yourself in an experience of wellness.

Hotel Chadstone is a stunning venue for wedding celebrations, providing an intimate experience for the bridal party and an impressive setting for guests. Let our catering team customise a menu for your special day, based on your tastes and preferences.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,265 reviews

Customer review rating 3.5/5

Yunyi C. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Annette E. Couples - Confirmed reviews ALL

Customer review rating 3.0/5

Lisa M. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Maeve S. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Sean S. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Annette E. Couples - Confirmed reviews ALL

The stay was lovely. The bed in our room needed to be flipped as it sloped quite a lot. There was only one robe in the room and there where two of us. The pool windows were quite dirty and could do with a clean. The pool water could be a bit warmer and increase the temperature in the swimming area. Apart from those issues, nothing else negative to report

Customer review rating 3.0/5

Lisa M. Families - Confirmed reviews ALL

Booked 2 rooms - one was not ready until almost 5pm which messed up our entire afternoon of plans to get ready etc Then someone entered the room without knocking and then entered the connecting room without knocking

Customer review rating 4.5/5

Maeve S. Families - Confirmed reviews ALL

My daughter and I had a lovely time staying at your hotel. I was surprised how family friendly it was and I’m really glad about that. My only feedback was that we ordered coffee at breakfast and it didn’t arrive. However I didn’t bring this up to staff as it was busy.

Customer review rating 3.5/5

Sean S. Couples - Confirmed reviews ALL

Great location next to the shopping centre and restaurants. The superior room is very comfortable. The classic room is good however if you end up with one of the corner rooms they are very cramped and the bathroom design is silly with round pedestal sinks and no vanity surface.

Customer review rating 5.0/5

Michelle P. Couples - Confirmed reviews ALL

I’ve stayed at Hotel Chadstone before and it never disappoints. Friendly staff and rooms are so comfortable. Buffet breakfast was lovely and of course the location is spot on being right at Chadstone shopping centre. Definitely recommend for an overall relaxed and stress free stay

Customer review rating 5.0/5

Ash H. Couples - Confirmed reviews ALL

Very enjoyable. Room was far more comfortable than expected and the staff were very accommodating and friendly. Food was amazing and location was perfect for what we had planned. Highly recommended.

Customer review rating 4.5/5

James S. Couples - Confirmed reviews ALL

Good service and best location

Customer review rating 4.5/5

Stephen W. Couples - Confirmed reviews ALL

The Hotel Chadstone was surprisingly elegant given the suburban location. Everything was new and the rooms were decorated to a high standard. Beds were soft and comfortable. The automated bathroom lighting was a nice touch. Areas for improvement - Only two small things. 1. Several weeks since the start of daylight saving the bedside clock hadn't been changed. While not a big deal, it shows attention to detail is lacking by housekeeping. 2. Breakfast on the ground floor was fine, but none of the floor staff smiled or welcomed us. A simple "Good morning" with a smile makes all the difference as a guest and doesn't cost anything. I'd happily stay here again if in the area.

Customer review rating 5.0/5

Linnet F. Couples - Confirmed reviews ALL

We had a wonderful stay at Hotel Chadstone. The hotel is beautiful and thoughtfully designed, and this attention to detail extends to the rooms, which make excellent use of the available space. Our room was spacious, clean and comfortable, and the bed and pillows were noticeably more comfortable than those we usually find in hotels. The hotel is also in a great location, and we received excellent service throughout our stay. I would definitely stay there again.

Dear Ms. F., Thank you for your wonderful feedback regarding your recent stay at Hotel Chadstone Melbourne. We appreciate your recommendation and look forward to welcoming you back for another standout stay in the future. Best regards, Hotel Chadstone Melbourne - MGallery Collection

Customer review rating 4.0/5

Mayzelle M. D. Business - Confirmed reviews ALL

The staff are always so lovely during my stays. Specifically the staff in Pastor and the people at check in. My information though is never correct or in their system which is why my score is not a 10. I visit every month on business, and my title is still ‘Mr’ after six years of staying there.

Customer review rating 4.0/5

Max O. Business - Confirmed reviews ALL

Room was very nice. The cot for our 10 month old was actually comfortable (unlike some hotels). Only downside was $95 for breakfast. Seemed far too expensive.

Customer review rating 5.0/5

Russell H. Couples - Confirmed reviews ALL

The staff members were all extremely friendly and helpful, lovely hotel

Dear Mr. H., Thank you for your kind words regarding our staff and the service you received during your stay. We are delighted to hear that you found our hotel to your liking. We appreciate your feedback and hope to welcome you back soon. Best regards, Hotel Chadstone Melbourne - MGallery Collection

Customer review rating 5.0/5

Peter N. Business - Confirmed reviews ALL

I was warmly welcomed by Isabelle on reception, probably one of the best, warmest and easiest hotel check ins I’ve ever had.

Dear Mr. N., Thank you for your kind words regarding your recent stay. We are delighted to hear that Isabelle provided you with a warm welcome and an efficient check-in experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Hotel Chadstone Melbourne - MGallery Collection

Customer review rating 5.0/5

Adam B. Solo - Confirmed reviews ALL

Stay was awesome again. Left some items behind and helped to get them back to me

Customer review rating 4.0/5

John K. Business - Confirmed reviews ALL

Not really happy with the quality of the food in the restaurant - it has been getting worse over recent visits to the point I will no longer eat there

Customer review rating 5.0/5

Dianne M. Couples - Confirmed reviews ALL

Everything was excellent. Only issue was Reception told me I could have my Welcome Drink with my dinner in the restaurant. When dining was told I needed to have it in the upstairs Bar? Manager overrode that and poured me a wine. Need to sort that one out!

Customer review rating 5.0/5

Rosemary L. Solo - Confirmed reviews ALL

Lush hotel is clean and well maintained. The location is excellent and staff were very helpful.

Customer review rating 5.0/5

Nicholas D. V. Business - Confirmed reviews ALL

great as always, however we dined as pastore and the steak was certainly not 8-9 marble score wagyu.

Customer review rating 4.0/5

Li Z. T. Solo - Confirmed reviews ALL

I wanted a breakaway from the city and MGallery was the perfect choice. Check-in was fast and the staff were lovely. I was worried my room will be noisy as I was located at the main road but it was quiet. Car parking was a tad difficult to find and breakfast was just so-so but overall great stay!

Other web-users rate our hotel

  • 1,168 reviews 9.1/10 Location
  • 2,003 reviews 8.1/10 Room
  • 2,143 reviews 8/10 Service
  • 10 reviews 5.6/10 WiFi
  • 639 reviews 7/10 Cleanliness
  • 599 reviews 6.4/10 Food
  • 582 reviews 9.4/10 Vibe
  • 540 reviews 7.5/10 Breakfast

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