Mercure Bandung Nexa Supratman 4 stars

Customer review rating (ALL Rating) 4.3/5 484 reviews

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Mercure Bandung Nexa Supratman - Image 1
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JL. Supratman No. 66, 40122 BANDUNG, Indonesia

Description

Hotel extras

  • Features 181 contemporary style rooms and suites with splendid views of Bandung Skyline

  • Strategically located close to government district & commercial offices as well as Gedung Sate

  • Steps away from local culinary destination and fashion outlets

  • 3 units of eco transportation facilities (bikes)

  • 8 functions rooms (some with natural daylight) and complemented with fitness center with view

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Bandung Nexa Supratman

JL. Supratman No. 66
40122 BANDUNG
Indonesia

GPS:-6.905016, 107.629119

Telephone
Fax +62 22 87259111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

CYBER CAFE

Cyber Café offers a wide variety of meals ranging from local delights, Asian specialties and Western cuisine. A la carte and buffet options are available. Open daily from morning until midnight.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  484 reviews

TripAdvisor Rating  4.8/5  2,647 reviews

Nice room

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Dear Mr. Nadriel, We sincerely appreciate for choosing to stay with Mercure Nexa Bandung Supratman and taking the time to provide us with your feedback We are pleased to read that you had an enjoyable stay in our hotel However, we regret that our quality brekafast did fell below your expectation Thus, your suggestion has been carefully noted by our Chef and will be taken into account for the next review of breakfast menu. Once again thank you for your feedback which inspire us to strive harder in servicing our guest and we are looking forward to welcoming you back at Mercure Nexa Bandung Supratman Kind Regards, T. Ben Alhajj General Manager

Overall, disappointing

Customer review rating 2.5/5

Dennis K. Families - Confirmed reviews ALL

Dear Mr. Dennis K., Thank you for taking the time to tell us about your experience at the Mercure Bandung Nexa Supratman. We apologize that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, T. Ben Alhajj General Manager

well located

Customer review rating 3.0/5

Latifah A. Families - Confirmed reviews ALL

Dear Mrs. Latifah A., Thank you for taking the time to tell us about your experience at the Mercure Bandung Nexa Supratman. We apologies that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Management has taken preventive steps and disciplinary measures internally at Mercure Nexa Bandung Supratman so that similar incidents do not recur.. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, T. Ben Alhajj General Manager

Good hotel, well located and comfortable

Customer review rating 4.0/5

Diva C. Friends - Confirmed reviews ALL

Dear Mrs Diva, We sincerely appreciate for choosing to stay with Mercure Nexa Bandung Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Nexa Bandung Supratman Kind Regards, T. Ben Alhajj General Manager

Holiday

Customer review rating 5.0/5

David Couples - Confirmed reviews ALL

Dear Mr. David, We sincerely appreciate for choosing to stay with Mercure Nexa Bandung Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Nexa Bandung Supratman Kind Regards, T. Ben Alhajj General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 263 reviews 7.1/10 Location
  • 708 reviews 7.3/10 Room
  • 712 reviews 9/10 Service
  • 14 reviews 7.6/10 WiFi
  • 401 reviews 7.5/10 Cleanliness
  • 262 reviews 7.6/10 Breakfast
  • 211 reviews 5.8/10 Comfort
  • 45 reviews 3.4/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.