Mercure Bandung Nexa Supratman 4 stars

A great place to stay in Bandung. Room is very clean and breakfast has so many variety for its buffet. Just need to take care a bit of the gym facility, one of the equipment has wired out. Almost got me a deep cut on my feet, and good that there was a first aid kid i could use). Overall it was a pleasant stay. Staff was good. Only the door keeper need to be focus on what his main job desk (no greeting and was waiting for me to call him and ask to help me with my luggages from my car), perhaps he was still new. Thank you.

The hotel is comfort, all staff very friendly, the food is ok with many variant, my kids enjoy at this hotel, but unfortunately the pool was not hot / warm water, so my kids can't swim for long.

All service excellent

All stay up this stay in March was verry good! Stuff verry frendly as usual. But: a) bedding was dirty and not changed 2 days. 2) tabels at restorant ( all)are cleaned with only one cleaning cloth ( dry) ; no desinfection or liquid for cleaning was used; 3 ) tabel place blanket are coverd with jam and cleaned just by dry cleaning cloth. GOOD WAS: After inform manager on duty, imediatly action was taken. Comend: in this timeof " conyid19" every guest must fill in one certificate not to be sick, but in restorant you force without cleaning and desinfection spray by cleaning of tabels fromyour stuff the risk, that person get infected by. That the suff informed me, that they have no instruction from shift supervisor is verry bad. To dry the tabel blanked after cleaning in publik restorant aeria arround 200 peace willbe same, if i put myhandwashed underware in same aeria for drying!

The location of the hotel is nice, the room is comfortable with nice bathroom, check in and check out process were quick. However, the parking space is very limited (though they have valet parking if the lots are full), and the walls are thin, I can hear people talking, even children screaming and jumping in the room next to me. Overall stay and sleep quality would be nice if not because of the screaming child 6am in the morning.

I have good experience while staying at Nexa. Nice place, it's located in the center of the city. One of my concern was about the car parking space. There's an event while I was staying. So the parking space is full even for drop off at the lobby was crowded. But still, Nexa will be on the top of my option to stay for business trip.

Location is not favorable cause street in front of the hotel was jammed on Friday evening till night.

It feel good when they let me early check in at 13.00 and Late check out until 17.00 WOW thx a lot But, the hotel can improve at the breakfast items :)

All menu...

Room was nice and comfy. Bathroom shower hot temperature and flow was really good. Breakfast choices are nice.

Everything is good. Just need to improve the parking space. When I stay there, there is some marriage or birthday event in hotel and make no space for parking even there is car that block the way and hotel not aware about this till I complain hardly

Hotel is ok, room ok, food ok however this Mercure doesn't server beer

Quick response from all staffs, nice window view. The lift need more maintenance (noisy).

Very helpful and friendly staffs. Overall, very happy with how they treat customers. Location is also quite convenient, and the hotel is relatively nice and clean. In the washroom, water can easily leak out from the shower since the shower place is only partially covered by glass. Need to have better cover to prevent water from leaking out.

The service was good, the location is strategic