Mercure Bandung Nexa Supratman 4 stars

Customer review rating (ALL Rating) 4.3/5 482 reviews

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JL. Supratman No. 66, 40122 BANDUNG, Indonesia

Description

Hotel extras

  • Features 181 contemporary style rooms and suites with splendid views of Bandung Skyline

  • Strategically located close to government district & commercial offices as well as Gedung Sate

  • Steps away from local culinary destination and fashion outlets

  • 3 units of eco transportation facilities (bikes)

  • 8 functions rooms (some with natural daylight) and complemented with fitness center with view

Our accommodation(s)

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Hotel location

Mercure Bandung Nexa Supratman

JL. Supratman No. 66
40122 BANDUNG
Indonesia

GPS:-6.905016, 107.629119

Telephone
Fax +62 22 87259111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

CYBER CAFE

Cyber Café offers a wide variety of meals ranging from local delights, Asian specialties and Western cuisine. A la carte and buffet options are available. Open daily from morning until midnight.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  482 reviews

TripAdvisor Rating  4.8/5  2,652 reviews

Overall, disappointing

Customer review rating 2.5/5

Dennis K. Families - Confirmed reviews ALL

For the first time, I have experienced a Mercure hotel that should not be worthy carrying the title as part of the Accor Hotels Group. First of all, the room appointments were not to Mercure standards; quite noisy (main road, connecting door) with some technical issues (toilet seat loose, refrigerator defective). As I had adressed the latter issues, there seemed to be no actikns taken. Only after reminder, the toilet seat was fixed, however the refrigerator remained unsolved. Also, the towels and bathmat seem to have lasted for a long time. I have upon check out addressed these topics to the front office. Although the staff was friendly, I must conclude that the Mercure Nexa Supratman did not meet my expectations.

well located

Customer review rating 3.0/5

Latifah A. Families - Confirmed reviews ALL

The air conditioning of one of the room not working. It's very stuffy. Lucky that room was connecting room, as such we open both door.

Good hotel, well located and comfortable

Customer review rating 4.0/5

Diva C. Friends - Confirmed reviews ALL

The room is very spacious and well decorated. The bed is unbelievably comfortable! Much options for breakfast, but many things were not available (possibly because we had an early breakfast). We also used the option of breakfast to go and was very good. The staff is very kind and helpful.

Holiday

Customer review rating 5.0/5

David Couples - Confirmed reviews ALL

been here for second time, and its never fails me as a guest, the warm welcome from reception staff, the smile and good service from FnB attendant is very pleasant! definitely will come back to Mercure Nexa for stay!

Best experience

TripAdvisor rating 5.0/5

ayyusyariefudin TripAdvisor review

It's a nice experience to stay a whole 4 nights here.... I had nice breakfast, lunches, and meetings... comfortable bed with large room, nice and safe pool............. Thank u for ur companion Ms Najwa it was lovely to stay here ..........

Dear Mrs Ayyu, We sincerely appreciate for choosing to stay with Mercure Nexa Bandung Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Nexa Bandung Supratman Kind Regards, T. Ben Alhajj General Manager

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Other web-users rate our hotel

  • 264 reviews 7.1/10 Location
  • 709 reviews 7.3/10 Room
  • 714 reviews 8.9/10 Service
  • 14 reviews 7.6/10 WiFi
  • 405 reviews 7.5/10 Cleanliness
  • 262 reviews 7.6/10 Breakfast
  • 212 reviews 5.9/10 Comfort
  • 45 reviews 3.4/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.