Mercure Bandung Nexa Supratman 4 stars

Customer review rating 4.5/5 656 reviews
Mercure Bandung Nexa Supratman
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Hotel extras

  • Features 181 contemporary style rooms and suites with splendid views of Bandung Skyline

  • Strategically located close to government district & commercial offices as well as Gedung Sate

  • Steps away from local culinary destination and fashion outlets

  • High Speed WiFi access up to 100 MBPS

  • 8 functions rooms (some with natural daylight) and complemented with fitness center with view

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • HUSEIN SASTRANEGARAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Bandung Nexa Supratman

Jl Supratman 66 68
40122
bandung
indonesia

Tel: +622286017000

Fax: (+62)22/87259111

Contact email

Check-in from 14h00

Check out up to 12h00

  • LEUWI PANJANG :   LEBAK BULUS LEBAK BULUS

  • By plane

    HUSEIN SASTRANEGARA At 6km / 3 miles - Shuttle paying

  • By train

    HONGQIAO STATION At 3km / 2 miles

GPS :-6.9050168, 107.6291198

Our accommodations

Each room features comfortable beds, high speed Internet access, minibar, coffee and tea making facilities, 42" LCD TV and safe deposit box.

Superior Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 24
  • Views: Mountain view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 24
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
Accessible room

Deluxe Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 32
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Privilege Room with 1 Double Bed

  • Max. number of persons: 2
  • Area: From 24
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet

Privilege Room with 2 Single Beds

  • Max. number of persons: 2
  • Area: From 24
  • Views: City side, Mountain view *

* Subject to availability

Our restaurants and bars

CYBER CAFE

Type of cuisine: International

Cyber Café offers a wide variety of meals ranging from local delights, Asian specialties and Western cuisine. A la carte and buffet options are available. Open daily from morning until midnight.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 339

  • Maximum capacity: 260 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Mercure Bandung Nexa Supratman

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

656 reviews

tripadvisor

TripAdvisor Rating 4.5/5

413 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Business stay

Customer review rating 4.5/5

Sandynur R. Business - 12/02/2020 Confirmed reviews ALL

Great ambience at the room and lobby, bed very comfort, bathroom quite clean, great place to stay for business or leisure

Strategic location, comfort bed room, well interior-designed, nice supporting facilitate (swimming pool)

Customer review rating 4.5/5

F. A. Families - 12/02/2020 Confirmed reviews ALL

Thanks so much for the birthday surprise, highly appreciate it!

Great place

Customer review rating 4.5/5

Walid Couples - 08/02/2020 Confirmed reviews ALL

I loved the place, the staff, the food, and everything.

Good location, great hotel atmosphere, lack of parking space

Customer review rating 4.5/5

Fredy A. Couples - 06/02/2020 Confirmed reviews ALL

Great hotel atmosphere, good location, lack of parking space, one menu on breakfast was taste bad, the fish was not fresh anymore

Good Stay

Customer review rating 4.5/5

Oky I. L. Families - 04/02/2020 Confirmed reviews ALL

Friendly Staff, Clean, Tidy, Safe, Good Food and Comfortable.

The room smell so bad

Customer review rating 4.5/5

Yogi Couples - 02/02/2020 Confirmed reviews ALL

The positive ones: 1 the breakfast is superb, i like almost all the menu especially the spagetti, please send my best regards to the chef 2 the receptionist is warm and kind The negative one 1 my room is 617, and the smell of smoke is so bad like super bad, i ask to change my room but since it is fully booked, they cant. So with a heavy heart, we are give an odor spray but still after quite sometimes it still smell bad so myy wife hate it so much and finally quite disturb our honeymoon.

Dear S., Warmest greetings from Mercure Bandung Nexa Supratman. Thank you for taking the time to tell us about experience and your compliment about breakfast menu and service from our receptionist. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. Your feedback is very important to us, regarding your experience we do immediate action to avoid this issue happen in the future. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sri Nurhamsah General Manager

Happy holiday

Customer review rating 4.5/5

Zul Families - 02/02/2020 Confirmed reviews ALL

really a pleasant experience staying at your hotel with good service and also delicious food.

Well located

Customer review rating 4.5/5

Lo F. Families - 31/01/2020 Confirmed reviews ALL

Good stay n hospitality

It's Good, but Not Really Something

Customer review rating 4.5/5

Sony K. Business - 31/01/2020 Confirmed reviews ALL

After my first stay experience in this hotel which was extremely impressive, I decided to stay again in this hotel hoping to have the same good experience as I did before. Unfortunately, I didn't find my second visit as enjoyable as my first one. The room was okay. But, in this last visit, I had consistent problems with the TV, Internet connection, and the quality of the room service. The TV remote didn't work perfectly - I had to ask for help from the technician in the middle of the night just because the remote couldn't turn the volume down - and couldn't switch the channels. Another time, I had to call the technician because I couldn't access the Internet (somehow, the connection was not smooth during my second visit). I had a chance to order some food through the room service TWICE, and I found all the food didn't meet my expectation of hotel-quality meals (mie Jawa rebus, soto ayam, sop iga - yang lemaknya begitu banyak, dan cesar salad). However, I had to admit that all the staff showed amazing job in helping all the guests to enjoy their stay - the staff have such wonderful human skill. The front desk staff (Reza & his teammates) were noteworthy! They were the one who made me forgive all the failures that happened to me during this second stay and made me want to give this hotel another chance when I visit Bandung again in the future.

Satisfactory

Customer review rating 4.5/5

Mohamad F. B. M. Z. Friends - 29/01/2020 Confirmed reviews ALL

Helpful & friendly staff,satisfying room conditions.

Cozy room

Customer review rating 4.5/5

Gajah R. K. Friends - 26/01/2020 Confirmed reviews ALL

Cozy room Mercure Nexa Bandung have to try... more then at home...

Just 1st Time

Customer review rating 4.5/5

Baharuddin B. A. M. Families - 26/01/2020 Confirmed reviews ALL

I got so pleasent n comfortable stay feeling

Good location and warm people

Customer review rating 4.5/5

Pungki P. Business - 25/01/2020 Confirmed reviews ALL

Mercure Nexa Bandung location is having one of the best place in Bandung to stay with the warmest welcoming from each staff of the hotel. Having good design of the room makes us feel really comfortable when sleeping in the hotel room.

Dear Pungki P., We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Good stay

Customer review rating 4.5/5

Lidwina Couples - 21/01/2020 Confirmed reviews ALL

Location is good and quiet. Clean and Good view

Good stay

Customer review rating 4.5/5

Y. Families - 20/01/2020 Confirmed reviews ALL

Room is hommy and clean services satisfying and friendly

Good services

Customer review rating 4.5/5

Ali U. Families - 20/01/2020 Confirmed reviews ALL

The hotel's services was good, since arrival, check in , a long the stay, until check out..... perfect.....

I’ll come back

Customer review rating 4.5/5

Ad… Families - 19/01/2020 Confirmed reviews ALL

Overall good, except the parking lot

I'll be back

Customer review rating 4.5/5

Lengkong V. W. Families - 19/01/2020 Confirmed reviews ALL

My family enjoy stay mercure bexa bandung. And my son really like Nasi Goreng Kampung!

Perfect

Customer review rating 4.5/5

Bintang M. Business - 19/01/2020 Confirmed reviews ALL

Nice and comfort place to stay with amazing price

Happy staying

Customer review rating 4.5/5

M. Solo - 14/01/2020 Confirmed reviews ALL

It’s a pleasant day to stay at Mercure Nexa, this’s my first time stay in here but I will be back again.

Our most recent 20 reviews

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