Pullman Bandung Grand Central 5 stars

Customer review rating (ALL Rating) 4.6/5 1,233 reviews

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Description

Hotel extras

  • The 5-star hotel is located in front of Gedung Sate and near the shopping areas.

  • The hotel has 2 ballrooms and 19 function rooms that are equipped with modern technologies.

  • The hotel has multiple entrances from different roads, providing easy access for guests.

  • The hotel is within walking distance to the food court at the gourmet market.

  • Luxury Rooms with Gedung Sate views and city views are available.

Our accommodation(s)

Book this hotel
Room 1

Enjoy a relaxing staycation in our spacious and stylish room of 36sqm with a city view from the hotel, with 2 Pullman signature beds, featuring a 55" LED IPTV, free Wi-Fi, espresso machine, free access to power fitness center and swimming pool.

Max. number of persons
3
Area
From 36 / 387 sq ft

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Iron
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 3 pers. max
  • 36 / 387 sq ft

A contemporary room of 36sqm, with an elevated city view from our Bandung hotel. The room features a Pullman signature bed, a 55" LED IPTV, free Wi-Fi, espresso machine, free access to power fitness center and swimming pool.

  • Views:

    City View

Max. number of persons
3
Area
From 36 / 387 sq ft

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Iron
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

A spacious and stylish room of 36 Sqm featuring elevated city views from our staycation hotel. The room features 2 Pullman signature beds, a 55" LED IPTV, free Wi-Fi, espresso machine, free access to power fitness center and swimming pool.

  • Views:

    City View

Max. number of persons
3
Area
From 36 / 387 sq ft

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Iron
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

A spacious and stylish room of 36 Sqm, with elevated city view. The room features a Pullman signature bed, a 55" LED IPTV, free Wi-Fi, espresso machine, free access to power fitness center and swimming pool. Includes executive lounge access.

  • Views:

    City View

Max. number of persons
3
Area
From 36 / 387 sq ft

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Iron
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

A spacious room of 36 sqm featuring elevated city view from the hotel. The room features 2 Pullman signature beds, a 55" LED IPTV, free Wi-Fi, espresso machine, free access to power fitness center and swimming pool. Includes executive lounge access.

  • Views:

    City View

Max. number of persons
3
Area
From 36 / 387 sq ft

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Iron
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Suite

Pullman Suite with 1 King Size Bed

A spacious and stylish Suite of 84 Sqm, with elevated city view. Featuring a Pullman signature bed, living room, bathtub, a 69" LED IPTV, free Wi-Fi, espresso machine, free access to power fitness & swimming pool. Includes executive lounge access.

  • Views:

    City View

Max. number of persons
3
Area
From 84 / 904 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Nespresso machine

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Iron
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Hotel location

Pullman Bandung Grand Central

Jl Diponegoro No 27, Citarum, Bandung Wetan
40115 BANDUNG
Indonesia

GPS:-6.900046, 107.61741

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • BDO Additional charge
  • HUSEIN SASTRANEGARA Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 279 rooms
  • 3 rooms for people with reduced mobility
  • 44 connecting rooms
  • 177 non-smoking rooms
  • 12 floors

Languages spoken at the hotel

  • English
  • Indonesian

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Desk equipment available

  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

4 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

21 Meeting rooms

Business Center

  • Business center with support staff
  • Business center is wheelchair accessible

Family

Services for children

  • Children''s Club for 0 to 3 years
  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Indoor playground for children
  • Play area
  • Green area

Well-being

Swimming Pool

  • Outside
  • On site

Fitness Center

  • On site
  • Sauna room
  • Massage

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 1,000 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 3 m / 3 ft
  • Parking pricing: 0.15 3000 IDR Per hour

Services & equipment

  • Intercom
  • Stairs
  • Valet parking

Vehicles

  • Motorcycle places

Security

  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

Mad Cow Wine and Grill Bandung combines the best New York-style grill with casual urban wine bar, creating a stylishly unique atmosphere. Open Wednesday to Sunday, 04.00PM-10.00PM. Strong health protocol applied.

The artistic & sophisticated T-BOX is a wonderland of tasty treats located at Pullman Bandung Gand Central's stylish lobby junction, offering a fresh menu and satisfying your curiosity for single-origin coffee and tea.

AKASA is the only rooftop bar with a 360° view perfectly located at the highest point in Pullman's Bandung Tower. Take in the roaming entertainment throughout the venue to the beat of live performances at our staysation hotel.

AKASA 360° views Rooftop Bar

AKASA is the only rooftop bar with a 360° view perfectly located at the highest point in Pullman's Bandung Tower. Take in the roaming entertainment throughout the venue to the beat of live performances.

Bar Type
BAR
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Musical Entertainment

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

AKASA is the only rooftop bar with a 360° view perfectly located at the highest point in Pullman's Bandung Tower. Take in the roaming entertainment throughout the venue to the beat of live performances.

Maintain your fitness regime with Power Fitness. This fitness center is accessible for in-house guest. Focuses on rejuvenation and performance. Challenge yourself at our indoor wall climbing or do an energizing workout with professional fitness equipment.

The spa is the perfect place to unplug and unwind. Indulge yourself at the spa sanctuary, as our highly trained therapists adapt each treatment to suit your specific needs.

Pullman Bandung Grand Central is the venue for your perfect wedding, with its romantic art deco concept. The pillarless Grand Ballroom has a 8m high ceiling, combining prestige with romance.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,233 reviews

Customer review rating 5.0/5

Bima W. Couples - Confirmed reviews ALL

Customer review rating 2.5/5

Danial W. Couples - Confirmed reviews ALL

Dear danial W., Thank you for taking the time to tell us about your experience at the Pullman Bandung Grand Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 4.5/5

Yuni F. P. Families - Confirmed reviews ALL

Dear Yuni F. P., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 4.0/5

Juniaty T. Business - Confirmed reviews ALL

Dear Juniaty T., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 4.5/5

Fonny K. Families - Confirmed reviews ALL

Dear Fonny K., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 2.5/5

Danial W. Couples - Confirmed reviews ALL

Please review the TV position in room 1618. It was impossible to watch and enjoy anything from the bed as I've never encountered such TV placement. I intentionally chose the room for the bathtub, that we couldn't even use due to yellow water + debris. Hot water supply was poor, both from the sink and tub. And we checked in around 4 PM noon, and didn't get to access the room until twenty minutes later. Overall pretty disappointing.

Dear danial W., Thank you for taking the time to tell us about your experience at the Pullman Bandung Grand Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 4.5/5

Yuni F. P. Families - Confirmed reviews ALL

Had such a wonderful stay at Pullman Bandung! Beautiful room, incredibly welcoming and caring staff, and great food. We stayed to celebrate my birthday and my husband’s birthday, and received thoughtful welcome cake and beautiful mirror art from Mbak Feby and her team. The hotel is very kids-friendly too. The staff were always quick to provide a baby chair wherever we needed one, and even helped prepare a quick meal for our baby. Overall, we absolutely loved our stay at Pullman Bandung! Definitely will come back.

Dear Yuni F. P., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 4.0/5

Juniaty T. Business - Confirmed reviews ALL

love the room, huge bed, beautiful setting of the room, good food.

Dear Juniaty T., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 4.5/5

Fonny K. Families - Confirmed reviews ALL

The room is clean and quite spacious, the hotel is well located to explore the city. Overall a good stay.

Dear Fonny K., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 5.0/5

Lindadewi Y. Families - Confirmed reviews ALL

This was one of my most memorable hotel stays in Bandung. As an ALL Gold member, I booked an Executive Room and was delighted to receive an upgrade to a beautiful Junior Suite, even during a long weekend. The suite was exceptionally spacious, elegant, clean, and comfortable. It featured a large sitting area, a work and dining table, a walk-in wardrobe, a powder room, a bathroom with two sinks, and a beautiful freestanding bathtub by the window. The highlight of my stay was the outstanding personalized service from Euis at the Executive Lounge. She greeted me by name, reminded me before the evening cocktail ended, and personally took excellent care of my family throughout our time at the lounge. When the bathtub drain stopper was not working, she coordinated the engineering visit according to my preferred timing. The issue was resolved promptly, and bath salts were also provided upon request. Her proactive and attentive service made me feel genuinely recognized and valued as an ALL member. The Executive Lounge was comfortable and offered afternoon tea, refreshments, evening cocktails, wine, and a good selection of food. Breakfast at Sadrasa was extensive, and the kitchen happily accommodated my request for a customized omelette with truffle oil. Special thanks also to Chani, who arranged for the lounge’s poached egg avocado toast with salmon to be prepared and delivered directly to my table at Sadrasa. This thoughtful gesture made our breakfast even more memorable. The generous welcome amenities, additional mineral water in glass bottles, and late check-out until 2 PM made the stay even better. The swimming pool was beautiful and relaxing, although the water was quite cold as it is not heated. Thank you to the entire Pullman Bandung Grand Central team for making our family stay so special. The recognition and service went far beyond my expectations. I honestly did not want to check out and will definitely return.

Dear Lindadewi Y., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 5.0/5

Syamil A. B. Z. Couples - Confirmed reviews ALL

I had a wonderful and memorable stay at Pullman. From the moment we arrived, the staff were incredibly welcoming, friendly and attentive. We were especially touched by the thoughtful anniversary arrangements, including the beautiful mirror art decoration, cake and dessert, and the room upgrade. Special thanks to Amalia, Tiara, Feby, Sechan and Bayu HK for making our stay extra special. The room was beautiful and comfortable, and the hospitality truly made us feel valued. Thank you Pullman for such a lovely experience, we would definitely love to return! :)

Dear Syamil A. B. Z., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 5.0/5

Sumantri I. Couples - Confirmed reviews ALL

Pullman Bandung Grand Central is my favorite hotel in Bandung. Location is very strategic, room is very comfortable, staff are very helpful.

Dear Sumantri I., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 3.5/5

David M. Families - Confirmed reviews ALL

waiting to long to get the room. This is my second experience with Pullman that the room was not ready when we arrived there

Dear David M., Thank you for taking the time to tell us about your experience at the Pullman Bandung Grand Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 4.5/5

M. A. M. R. Families - Confirmed reviews ALL

We choose Pullman Bandung to celebrate our recent 4th year wedding anniversary and our son's 3rd birthday. Guest Relations team have constantly been in touch with us right from the beginning to pre-checkIn to ensure we have a comfortable stay. The team also decorated the room and presented with welcome pastries. It was definitely a memorable part of our stay. The buffet breakfast was a delectable spread and we enjoyed some of the local dishes specially prepared by the chefs. Facilities was also top notch especially the gym. I would say it's one of the most premium hotel gym that I've experienced. Overall, I would definitely be back in Pullman Bandung the next time I'm there.

Dear M. A. M. R., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 4.0/5

Regina B. Families - Confirmed reviews ALL

The room and the service are very nice.

Dear Regina B., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 4.5/5

Surjanto D. S. Couples - Confirmed reviews ALL

Near with Gasebu jogging track for sport activity, noisy due to near with public road, delicious breakfast with fariative menus

Dear Surjanto D. S., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

All is great, especially the hospitality of all staffs, and the executive lounger. There's only small notes on the pool size that is too small and not deep enough.

Dear Cyrillus Arya Adi, We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

My mom stuck in the toilet for 2hrs due to toilet door unable to open. The rubber at the side of the door was to tight and it get stuck and hard to open the door. The sound proof wall is really good until i can’t hear my mom shouting for help. My room was just next to her. When i call for the assistance regarding the above, the help was efficient and they change the rubber of the door immediately.

Dear Zulkeffly Bin Tukiman, Thank you for taking the time to tell us about your experience at the Pullman Bandung Grand Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Cleanness and good service

Dear Dawei Wang, We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 4.0/5

Bramy L. O. W. Families - Confirmed reviews ALL

All the experience stayed at Pullman Bandung was fascinating the only downside is the bathroom amenities brand not premium enough and materials of shower made from plastic it’s look so worn and almost broken.

Dear Bramy L. O. W., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 5.0/5

Henry L. G. Families - Confirmed reviews ALL

Here's the polished version: We stayed here for a night and got a room with a balcony facing Gasibu and Gedung Sate. Overall, it was a lovely stay. They have a gym with unique equipment such as a VR machine and a climbing wall. something we don't usually see in a city hotel. The breakfast was lovely, with a wide variety of options, and the service was very attentive. A special shoutout to Ms. Sechan and Ms. Febby from guest relations, who prepared a lovely cake for us as a heartwarming gesture. Definitely going back.

Dear Henry L. G., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 5.0/5

Handi J. Couples - Confirmed reviews ALL

Nice experience especially as Alls member which can get an early check in and late check out.

Dear Handi J., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 3.5/5

Martin L. Business - Confirmed reviews ALL

Had a great visit. The hotel experience was excellent. I needed to change my reservation and leave one day early. I would rate higher but the reservation policy refused to refund my one of eight days stay.

Dear Martin L., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 4.5/5

Tobias O. B. Couples - Confirmed reviews ALL

Overall experience 9/10 - a solid Pullman which have what you seek with good rooms and good comfort and a staff that is largely on point. I want to highlight two staffers Chani and Wesley up in the executive lounge. Chani was nice, welcoming and professional! Prompt and efficient! Wesley was a star! Fantastic mood and passion and very friendly with a great sense of humor! Breakfast experience 10/10 - massive Buffett with great selection and tasty offerings! Quick and efficient but warm and welcoming Room cleanliness 7/10 - for the most part very good! Upon arrival we found some towels seemingly being dirty and the floor at the toilet seemed stained. I didn't report it at arrival because it wasn't really a major issue for us and we could easily fix these things ourselves. And upon returning the day after when housekeeping had been there it was spot on! Mad Cow: Absolutely great staff on the evening of 21st! Great sommelier/in charge of wine who were good in English and had a clear passion for Wine! I hope he is someone you guys invest in as I strongly believe that with the food offering having a more strong wine selection (Italian, French and Spanish) could only be to your benefit. Food was otherwise excellent for us, with the only minus being the lava cake having a bit too drippy melted chocolate (should be more thick). Streets, although attached to Ibis Styles (Their sister property) was nice, had great food and friendly staff! Very nice place to get some quick bites. From the Pullman you can move through elevators between the properties. Executive lounge: Very beautiful location and ambient atmosphere. For the evening canapes I had hoped for more selection/options. Accor status recognized and Accor Plus Explorer discounts could be used.

Dear Tobias O. B., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Other web-users rate our hotel

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  • 548 reviews 9/10 Food
  • 487 reviews 8.8/10 Amenities
  • 429 reviews 8.6/10 Cleanliness
  • 423 reviews 9.2/10 Vibe

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