Pullman Bandung Grand Central

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Pullman Bandung Grand Central 5 stars

Customer review rating (ALL Rating) 4.6/5 1,293 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • The 5-star hotel is located in front of Gedung Sate and near the shopping areas.

  • The hotel has 2 ballrooms and 19 function rooms that are equipped with modern technologies.

  • The hotel has multiple entrances from different roads, providing easy access for guests.

  • The hotel is within walking distance to the food court at the gourmet market.

  • Luxury Rooms with Gedung Sate views and city views are available.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Pullman Bandung Grand Central

Jl Diponegoro No 27, Citarum, Bandung Wetan
40115 BANDUNG
Indonesia

Telephone +62 22 86038888

Contact email

  • By plane

    HUSEIN SASTRANEGARA At 6km / 3 miles - Shuttle paying

  • By car

    PASTEUR At 3km / 1 miles

  • By train

    BANDUNG STATION At 5km / 3 miles

GPS:-6.900046, 107.61741

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Escape to the spacious room and elegant bedding at Pullman Bandung Grand Central. The room exposes stylish design with Sundanese Batik touch inspired by Merak Dance from the great Pasundan Land. Every element of our rooms and suites in Pullman Bandung Grand Central takes us one step closer to winning modern technology with IPTV and Press Reader.

Our guest reviews

Our guest reviews for
Pullman Bandung Grand Central

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,293 reviews

Best hotel in Bandung

Customer review rating 5.0/5

Phil Families - Confirmed reviews ALL

Luxurious. One of the best dood in town.

another pleasant and enjoyable stay at Pullman, and this time in Bandung

Customer review rating 4.5/5

Billy G. Families - Confirmed reviews ALL

We had a short 1 night stay at Pullman Bandung Grand Central, and I must say it was another pleasant and enjoyable stay at a Pullman's brand property. I booked a 36m2 executive room with double bed and to my surprise they gave me free upgrade to a spacious 84m2 Junior Suite upon checked in. It was really a seamless checked in, served efficiently by Ms. Chani on the 16th floor where the executive lounge is. The facility itself is relatively new, opened during the pandemic in late 2020. Its location is just next to the historical Gedung Sate where the Governor of West Jawa runs his administration, and right in front of the hotel you may also have a morning or afternoon jog or walk at the Gasibu field. We did not try the restaurant as it was really crowded due to the long lebaran holiday at that time. Thankfully the stay came with access to the executive lounge, so we opted to enjoy our breakfast there instead. The breakfast selection was good although limited compared to the one served at the main restaurant on the ground floor. We also found the refreshments served during the afternoon tea and evening cocktails at this lounge were very limited for a 5-star facility. Other executive lounges would normally serve a small buffet for the guests. We also tried the Madcow restaurant on the 17th floor. While we really enjoyed the meals, it was quite unfortunate that the design of the restaurant did not allow us to enjoy the view from the roof top. The Junior suite room itself is really spacious, with a working desk/station in a separate room, a bathtub, a separate shower, two sinks, and two toilets. The only thing that we found a bit strange is the position of the large LED TV where they installed it on the side wall of the main bedroom. The suite also came with a coffee machine, and a large walk in closet right behind the the main bedroom. Lastly, as traveler with kids, we found the swimming pool is really small. Swimming has always been our kid's most favorite moment while in staycation, but not this time. All in all it was really a nice and pleasant stay at Pullman, and we will definitely consider to go back at Pullman Bandung next time we're in Bandung.

Dear Billy G. Toar S., We appreciate your comments regarding your stay at the Pullman Bandung Grand Central. We are thrilled to receive your feedback about the spacious Junior Suite room, excellent service from our team members, particularly Chani, and the strategic location near Gedung Sate. We relayed your feedback about breakfast to our culinary team for their review and encouraged improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melisa Guest Experience Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Clean and cozy

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Clean room, great room amenities

Dear G. Gunawan, We appreciate your comments regarding your stay at the Pullman Bandung Grand Central. We are thrilled to know that you are happy with your overall experience during your recent stay at Pullman Bandung Grand Central visit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melisa Guest Experience Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Good location, well stay. friendly staff and personnel.

Customer review rating 4.5/5

Liann Families - Confirmed reviews ALL

Good restaurant and nice breakfast, clean room and friendly staff. unfortunately, the swimming pool ... the water is so cold. If you can provide, warm water heating system, the hotel would be completely in excellence.

Dear Liann Tanamal T., We appreciate your comments regarding your stay at the Pullman Bandung Grand Central. We are delighted to know that our breakfast, cleanliness of the room, and excellent service from our team members can satisfy you. Thank you for your suggestions regarding heated swimming pools. We will compile your requests, and we are sure they will be an excellent addition for future improvements. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melisa Guest Experience Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Superb hotel

Customer review rating 4.5/5

Ivan W. Families - Confirmed reviews ALL

Pullman bandung is new and luxury hotel, service is excellent, location in the heart of bandung.

Dear Ivan W., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. We are glad to know that you are happy with your overall experience during your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melisa Guest Experience Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Great hotel

Customer review rating 4.5/5

Shelly Business - Confirmed reviews ALL

Love the minimalist design, and attention to detail. All needs are well prepared, like iron and iron table, yoga mat, and drumble in the guest room are wow. The employees were so helpful. Just a note, the foods are not leveling with the hotel facilities and warm services from the people, either is extremely sweet, or extremely salty. Thought it was just me, asked the others, they had the same comments. The air-con level is too cold everywhere, aside being so uncomfortable and unhealthy, it is increasing the unnecessary of footprint carbons and global warming. And the plastic disasters issue we are facing globally, please take part & support Accor Planet21 and dismissing all the plastic used, please. Take part the sustainability acts, and stop the climate change.

Dear Shelly J D., We appreciate your comments regarding your stay at the Pullman Bandung Grand Central. Thank you for being a loyal member of Accor. We are pleased to know that the Artdeco concept of Pullman Hotel satisfied you. You may find art around the hotel and do not forget to take some pictures. We are happy to know that the excellent service from our team members, particularly Adit and Dion, turn your moments into memories. We relayed your feedback to the related department to encourage improvement to serve you better in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melisa Guest Experience Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Good Stay and All Staff Humble

Customer review rating 5.0/5

Juan M. Families - Confirmed reviews ALL

Staff are Humble and the Room Clean

Dear Juan M., We appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is a pleasure to know that you are happy with our humble team members and the cleanliness of the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melisa Guest Experience Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Great place - with some improvements

Customer review rating 4.0/5

Antonius G. Families - Confirmed reviews ALL

This was my 2nd stays in Pullman. We love it here mainly due to great location and most of all: great staffs. The design of the room itself does not feel premium. The lighting setup in closet mirror is not bright enough, i cannot barely do my shaving properly due to it was to dark. The cleaners can also improve. I rate the room’s cleanness 7 out of 10. There were some dusty areas, hairs on the bed and coffee stint on the desk. There was a small debris inside the toilet one day, i deliberately left it there to see if the cleaners spotted it. Unfortunately it was still there for two days until my check out date. Nevertheless i will choose Pullman again for my next trip to Bandung. It just feels like home. Best regards

Dear Antonius Pramana G., We appreciate your comments regarding your stay at the Pullman Bandung Grand Central. Thank you for being a loyal member of Accor. We are grateful to know that the excellent service from our team members and the strategic location are your main reasons to repeat your stay at Pullman Bandung Grand Central. Hence your feedback about the lightning and cleanliness is relayed to the related team to encourage improvement and serve you better in the future. Thank you again for sharing your experience, and looking forward to seeing you again in the future. Sincerely, Melisa Guest Experience Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Well Located

Customer review rating 4.0/5

Riszti Families - Confirmed reviews ALL

One notes for Pullman. We were staying in Kings Room with Balcony. ROOM - Good and clean. BUT, the acustic of balcony's door were very poor. Though its closed we can hear loud from the street. We are a loyal member of accor plus, and this is the first time we stayed at Pullman, and bit disapointed with this. I hope this issue can be settled soon.

Dear Riszti P., We appreciate your comments regarding your stay at the Pullman Bandung Grand Central. Thank you for being a loyal member of Accor. We do apologize for the inconvenience from street noise. Your feedback is relayed to the related department to encourage improvement in the future. Thank you again for sharing your experience, and you may let us know for your next visit with room preferences. Then, we will be very happy to find the most suitable room for you. Sincerely, Melisa Guest Experience Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Ok

Customer review rating 3.0/5

Liany Couples - Confirmed reviews ALL

The hotel was good services and follow safety protocol but when we was in room 729, we barely sleep since its very noisy and the room temperature was extremely cold. We couldnt adjust the temperature because it link with the main air conditioner?

Dear Liany I., Thank you for taking the time to tell us about your experience at the Pullman Bandung Grand Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have relayed your feedback to the related department for further improvement, and this will encourage them to provide the best product and service to our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Melisa Guest Experience Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Well located, superb services and great food

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Since we made our reservations, the hotel contacted us to make sure our time of arrival. The response and assistance were great.

Dear Lina E., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melisa Guest Experience Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Nice hotel & hospitality

Customer review rating 5.0/5

Teddy I. Couples - Confirmed reviews ALL

We say many thanks to Pullman Bandung and all the staff especially manager and guest relation team for their hospitality and celebrating our wedding anniversary. I wish you more success God bless you..

Dear Teddy I., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. We are pleased to know that you are happy with the cleanliness of the room and the excellent service from our team members, particularly Feby and the Guest Relation Team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melisa Guest Experience Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Served perfectly

Customer review rating 5.0/5

P. Families - Confirmed reviews ALL

Me and my family was lucky to stay here. We had an impulsive vacation during Idulfitri to Bandung. Reserved from ALL application, check in was quick, and we got upgraded room, got a spacious one. Junior suite if im not wrong. Ordered room dining and again got an extra traditional meals. All delicious, my family like it much. We want to extend for a night unfortunately all room was fully booked, so we moved to IBIS hotel which on same building. All my packed were delivered directly to Ibis. It was a very helpful service, indeed. Oh, one more. In front of hotel is gasibu field, you could have a decent morning walk or jog. Love it.

Dear B P., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. Thank you for being a loyal member of Accor. We are pleased to know that you are happy with overall experience of your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melisa Guest Experience Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Strategic location

Customer review rating 4.5/5

Kia Families - Confirmed reviews ALL

Hospitality of staff and the clean rooms, and the breakfast menus are quite varied

Dear Hiskya S., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. We are pleased to know that you are happy with your overall experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melisa Guest Experience Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Well located

Customer review rating 5.0/5

I. Families - Confirmed reviews ALL

We enjoy our stay

Dear I. Irawati, We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is a pleasure to know that you are happy with overall experience during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melisa Guest Experience Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

good stay

Customer review rating 3.5/5

Devi Families - Confirmed reviews ALL

overall only good, not perfect stay. because the service is very very slow (especially when contact the receptionist/housekeeping/others even emergency by room call/phone). the food is NOT GOOD. so, overall not too satisfied with this hotel.

Dear Marceline D., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. I have relayed your feedback to the related team to encourage them to provide better service to our guests. We do apologize for the inconvenience caused. We hope to see you again in the future during your next visit to Bandung. Sincerely, Melisa Guest Experience Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Well located

Customer review rating 3.5/5

Benediktus Business - Confirmed reviews ALL

Overall it's ok

Dear Benediktus W., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. I have relayed your feedback to our Front Office team about check-in time, and this will encourage them to provide the best check-in experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melisa Guest Experience Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Superb Service

Customer review rating 4.5/5

Muhammad A. Q. Families - Confirmed reviews ALL

this is our first time to stay at Pullman Bandung, and our room is upgraded to Superior room at high floor with great city view. the room is spacious, modern, clean and new. breakfast is great and all the staff are very kind.

Dear Muhammad Al Q., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. We are thrilled to know that our Superior Room with City View meets your expectation with its cleanliness. Breakfast at Sadrasa Restaurant is also part of your essential experience during your stay; we are pleased that you enjoyed the whole experience. The service from team members, particularly Euis, was able to turn your moments into memories. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melisa Guest Experience Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

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