Pullman Bandung Grand Central 5 stars

Customer review rating (ALL Rating) 4.6/5 2,434 reviews

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Description

Hotel extras

  • The 5-star hotel is located in front of Gedung Sate and near the shopping areas.

  • The hotel has 2 ballrooms and 19 function rooms that are equipped with modern technologies.

  • The hotel has multiple entrances from different roads, providing easy access for guests.

  • The hotel is within walking distance to the food court at the gourmet market.

  • Luxury Rooms with Gedung Sate views and city views are available.

Our accommodation(s)

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Hotel location

Pullman Bandung Grand Central

Jl Diponegoro No 27, Citarum, Bandung Wetan
40115 BANDUNG
Indonesia

GPS:-6.900046, 107.61741

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,434 reviews

TripAdvisor Rating  5.0/5  2,769 reviews

Certificate of excellence 2023

One of the best location hotel to stay at center of the city area.

TripAdvisor rating 4.0/5

Meliana_Mellz TripAdvisor review

1st time, and we stayed here for 1 night, during school holiday. The room is clean n nice, got upgraded room with the nice city view & a balcony. Sadly, the balcony is the problem (the view is great btw).. It’s ok until bedtime, its too noisy and i still awake until 1am. Because we can hear all the street voices :( But the GR team (Ms. Tami & Ms. Naffa) did a very nice service. They gave us a welcome note and a delicious cake for my kid as a holiday’s surprise gift. Thank you Pullman & Accor team!

amazing

TripAdvisor rating 5.0/5

451ernestow Couples - TripAdvisor review

satisfaction. the aromatic massage was great, therapist was very polite and helpful ms tia and dewi. the ambience was great, they offered us with ginger tea. ms jeje as receptionist as well super helpful to explained all their products. well recommended.

Exceptional Stays at Pullman Grand Central Hotel Bandung

TripAdvisor rating 5.0/5

Anne L TripAdvisor review

I had the pleasure of staying at the Pullman Grand Central Hotel Bandung over two weekends, one week apart, and both stays were fantastic. Every member of the team was incredibly friendly and welcoming from the moment I arrived to the time I checked out. During my second stay, Mr. Rizal at the front desk ensured my Platinum status was recognised. He offered me a late check-out and a room upgrade, making my stay even more enjoyable. A special mention goes to the front desk manager, Ms. Eifel. She provided excellent customer service from check-in to post-stay. Her attentiveness was remarkable, and she personally greeted me and warmly welcomed me back on my second stay. This thoughtful gesture truly made my experience above and beyond expectations. The hotel facilities were top-notch. The room setting was amazing, complete with mini yoga equipment like a mat and mini dumbbells. The gym and pool were fantastic, and the kids' corner offered all-day activities, making it perfect for families. The Executive Lounge team, including Euis, Tania, Hernita, and Felix, provided excellent hospitality. The breakfast, afternoon tea, and drinks were delicious and offered with a great view. I especially appreciated their efforts in accommodating my request for a meeting room on demand for my business needs. Pullman Grand Central Hotel Bandung exceeded my expectations, making it an ideal choice for both business and family stays. Highly recommended!

Bad taste in our mouth

TripAdvisor rating 2.0/5

Goose C Families - TripAdvisor review

What we loved: We stayed in junior suite, very spacious , well set up The central location Staff is courteous What we do not like : The pool is so small no lounges left , there were about over 20 people there. We had to turn back and leave. The gym is not well equipped, few equipment. Long queue for coffee at breakfast What is not acceptable: We paid in full before arrival for two rooms, one of them was a deluxe room for first night and suite the second night ( all in writing) . When we arrived I reminded the receptionist of this, she said that they will get the room ready and that it may not be on the same floor which we agreed. On day 2, they changed their mind saying what that we have paid only for deluxe room ( despite of the receipt of the booking) and tried to make excuses. After much discussion, they finally agreed to give the suite which we have paid for in the first place!! We feel that this was an unethical practice. If you decide to stay here, watch out for this unethical practice , make sure you have everything documented. My suggestion is. stay elsewhere, there are so many other nicer hotels around.

Well located, good stay ☺️

Customer review rating 4.5/5

Donny H. Families - Confirmed reviews ALL

Everything is good 👍

Dear Donny H., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melisa Guest Experience & Compliance Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

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Other web-users rate our hotel

  • 612 reviews 9.6/10 Location
  • 1,503 reviews 8.8/10 Room
  • 2,762 reviews 9.5/10 Service
  • 15 reviews 9.1/10 WiFi
  • 1,068 reviews 9.2/10 Amenities
  • 859 reviews 8.7/10 Food
  • 708 reviews 9.5/10 Vibe
  • 700 reviews 8.8/10 Cleanliness

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