Pullman Bandung Grand Central 5 stars

Customer review rating (ALL Rating) 4.7/5 1,187 reviews

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Description

Hotel extras

  • The 5-star hotel is located in front of Gedung Sate and near the shopping areas.

  • The hotel has 2 ballrooms and 19 function rooms that are equipped with modern technologies.

  • The hotel has multiple entrances from different roads, providing easy access for guests.

  • The hotel is within walking distance to the food court at the gourmet market.

  • Luxury Rooms with Gedung Sate views and city views are available.

Our accommodation(s)

Book this hotel
Room 1

Enjoy a relaxing staycation in our spacious and stylish room of 36sqm with a city view from the hotel, with 2 Pullman signature beds, featuring a 55" LED IPTV, free Wi-Fi, espresso machine, free access to power fitness center and swimming pool.

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Iron
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 3 pers. max
  • 36 m² / 387 sq ft

A contemporary room of 36sqm, with an elevated city view from our Bandung hotel. The room features a Pullman signature bed, a 55" LED IPTV, free Wi-Fi, espresso machine, free access to power fitness center and swimming pool.

  • Views:

    City View

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Iron
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

A spacious and stylish room of 36 Sqm featuring elevated city views from our staycation hotel. The room features 2 Pullman signature beds, a 55" LED IPTV, free Wi-Fi, espresso machine, free access to power fitness center and swimming pool.

  • Views:

    City View

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Iron
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

A spacious and stylish room of 36 Sqm, with elevated city view. The room features a Pullman signature bed, a 55" LED IPTV, free Wi-Fi, espresso machine, free access to power fitness center and swimming pool. Includes executive lounge access.

  • Views:

    City View

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Iron
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

A spacious room of 36 sqm featuring elevated city view from the hotel. The room features 2 Pullman signature beds, a 55" LED IPTV, free Wi-Fi, espresso machine, free access to power fitness center and swimming pool. Includes executive lounge access.

  • Views:

    City View

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Iron
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Suite

Pullman Suite with 1 King Size Bed

A spacious and stylish Suite of 84 Sqm, with elevated city view. Featuring a Pullman signature bed, living room, bathtub, a 69" LED IPTV, free Wi-Fi, espresso machine, free access to power fitness & swimming pool. Includes executive lounge access.

  • Views:

    City View

Max. number of persons
3
Area
From 84 m² / 904 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Nespresso machine

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Iron
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Hotel location

Pullman Bandung Grand Central

Jl Diponegoro No 27, Citarum, Bandung Wetan
40115 BANDUNG
Indonesia

GPS:-6.900046, 107.61741

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • BDO Additional charge
  • HUSEIN SASTRANEGARA Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 279 rooms
  • 3 rooms for people with reduced mobility
  • 44 connecting rooms
  • 177 non-smoking rooms
  • 12 floors

Languages spoken at the hotel

  • English
  • Indonesian

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Desk equipment available

  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

4 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

21 Meeting rooms

Business Center

  • Business center with support staff
  • Business center is wheelchair accessible

Family

Services for children

  • Children''s Club for 0 to 3 years
  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Indoor playground for children
  • Play area
  • Green area

Well-being

Swimming Pool

  • Outside
  • On site

Fitness Center

  • On site
  • Sauna room
  • Massage

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 1,000 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 3 m / 3 ft
  • Parking pricing: 0.15 € 3000 IDR Per hour

Services & equipment

  • Intercom
  • Stairs
  • Valet parking

Vehicles

  • Motorcycle places

Security

  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

Mad Cow Wine and Grill Bandung combines the best New York-style grill with casual urban wine bar, creating a stylishly unique atmosphere. Open Wednesday to Sunday, 04.00PM-10.00PM. Strong health protocol applied.

The artistic & sophisticated T-BOX is a wonderland of tasty treats located at Pullman Bandung Gand Central's stylish lobby junction, offering a fresh menu and satisfying your curiosity for single-origin coffee and tea.

AKASA is the only rooftop bar with a 360° view perfectly located at the highest point in Pullman's Bandung Tower. Take in the roaming entertainment throughout the venue to the beat of live performances at our staysation hotel.

AKASA 360° views Rooftop Bar

AKASA is the only rooftop bar with a 360° view perfectly located at the highest point in Pullman's Bandung Tower. Take in the roaming entertainment throughout the venue to the beat of live performances.

Bar Type
BAR
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Musical Entertainment

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

AKASA is the only rooftop bar with a 360° view perfectly located at the highest point in Pullman's Bandung Tower. Take in the roaming entertainment throughout the venue to the beat of live performances.

Maintain your fitness regime with Power Fitness. This fitness center is accessible for in-house guest. Focuses on rejuvenation and performance. Challenge yourself at our indoor wall climbing or do an energizing workout with professional fitness equipment.

The spa is the perfect place to unplug and unwind. Indulge yourself at the spa sanctuary, as our highly trained therapists adapt each treatment to suit your specific needs.

Pullman Bandung Grand Central is the venue for your perfect wedding, with its romantic art deco concept. The pillarless Grand Ballroom has a 8m high ceiling, combining prestige with romance.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,187 reviews

Customer review rating 4.5/5

Kenzou S. W. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Muladi A. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Fernando M. Families - Confirmed reviews ALL

Dear Fernando M., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 5.0/5

Inez S. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Dhini S. Business - Confirmed reviews ALL

Dear Dhini S., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 5.0/5

Muladi A. Families - Confirmed reviews ALL

Received upgrade room to King Deluxe

Customer review rating 4.5/5

Fernando M. Families - Confirmed reviews ALL

Love to stay in Pullman. Great brand name shall satisfy customer. I had a great stay in Pullman. Always hear customer, i need towels, need waters and need anything. Give 9, not 10, as i believe that there must be something need to improve, even i dont have any ideas right now.

Dear Fernando M., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 5.0/5

Inez S. Families - Confirmed reviews ALL

Was booking a suite with access to Executive lounge. The room is expansive, very accommodating to 2 adults and 2 children older than 6 yeats and below 12. Minor room accessories can be improved, and the Pullman team did fix it once I mentioned it, so kudos for the super. The executive lounge team are very gracious and welcoming to the kids, we are using the services really well. Probably considering using executive lounge agaun in the future family/business travel.

Customer review rating 5.0/5

Dhini S. Business - Confirmed reviews ALL

Breakfast selection is so good

Dear Dhini S., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 2.0/5

Indris S. Business - Confirmed reviews ALL

Overall, my experience with the hotel was good. The room, location, and overall facilities were all satisfactory. However, I had an unpleasant experience during dinner. I ordered the oxtail soup, but the rice served with it was dry, hard, and cold, as if it had been sitting for a long time. I requested a replacement, but unfortunately, the second serving of rice was still the same. This was quite disappointing, especially considering the overall quality of the hotel. I hope the hotel can pay more attention to the quality and freshness of the food served to guests.

Customer review rating 5.0/5

Nandang M. H. Families - Confirmed reviews ALL

Overall stay was ejoyable and excellent service and honest staff. Clean room andcompirtavle with Excellent food for breakfast.

Customer review rating 5.0/5

Muhamad I. M. Business - Confirmed reviews ALL

Never disappoint the customer

Customer review rating 5.0/5

R. R. Families - Confirmed reviews ALL

We had a wonderful stay at Pullman Bandung Grand Central. The room was comfortable, clean, and well maintained, and the service throughout our stay was excellent. The staff were warm, attentive, and genuinely helpful, making us feel very welcome. We truly appreciated the special attention given to us as an ALL Platinum Member. Thank you for making our stay memorable. We look forward to coming back again!

Dear R. Rati, We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 5.0/5

Pradipta M. A. Families - Confirmed reviews ALL

Always love the room and the food

Dear Pradipta M. A., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 5.0/5

Sangkan T. Families - Confirmed reviews ALL

Memorable stay at Pullman Bandung with excellent service. The Suite room we stayed in was really spacious and well designed. Breakfast are always great and full of variety of local and international menus as usual. Great service and cleanliness of the hotel at every corner. However, I suggest that Pullman hotel, like many other hotels should equip all rooms, or at least it's premium class rooms with smart TV rather than just conventional one.

Dear Sangkan T., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 4.5/5

Anton P. Business - Confirmed reviews ALL

Apart from staying for 2 nights, I also used the meeting room located in 16th floors. It help us to generate productive meeting because of the exclusiveness of the place. Calm and undisturbed.

Dear Anton P., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 4.5/5

Radityo P. P. Couples - Confirmed reviews ALL

It was for leisure trip to Bandung. The amenities, the staff and the food were exceptional

Dear Radityo P. P., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 4.5/5

Noon S. Friends - Confirmed reviews ALL

It was what I needed and more for a short stay

Dear Noon S., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 4.0/5

Melvy A. M. Families - Confirmed reviews ALL

since the restaurant is not spacious, when breakfast time get so crowded and we have no information that there's alternative restaurant until we've reach 1st floor.

Dear Melvy A. M., Thank you for taking the time to tell us about your experience at the Pullman Bandung Grand Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 5.0/5

Ivan S. Families - Confirmed reviews ALL

We really enjoyed our stay at Pullman Bandung Grand Central. The hotel was very comfortable, clean, and well maintained. The lobby was a little confusing to find at first, as we had to walk quite a bit before reaching the actual check-in area, but everything went smoothly once we got there. What I really appreciated was the hospitality even before our arrival. The hotel contacted us by email and WhatsApp to ask if there was anything we needed for our stay. I mentioned that we were celebrating my daughter's birthday, and they kindly prepared a lovely room decoration and a birthday cake for her. She was so happy! Thank you so much for making her birthday stay extra special. During check-in, we were assisted by Feby, who was very friendly and welcoming. We happened to meet her again the next day during checkout, and I was pleasantly surprised that she still remembered us. It was a small gesture, but it made the experience feel much more personal. Our room was conveniently located near the floor with the lounge, so I asked whether we could also have breakfast there, and thankfully we could. At the lounge, we were assisted by Chani, who was incredibly kind and attentive. She helped us with everything we needed and kept going back and forth to make sure we were well taken care of. I actually felt a little bad seeing how busy she was! Thank you, Chani, for taking such good care of us. The lounge itself was comfortable and relaxing, and the food was good as well. We also attended an event at the hotel that evening, and the food was catered by Pullman. Everything we tried was delicious, which was another pleasant surprise. Overall, we had such an enjoyable stay. The warm hospitality, thoughtful birthday surprise, friendly staff, comfortable lounge, and good food made our experience memorable. Special thanks to Feby and Chani, and to the team who prepared the birthday decoration and cake for my daughter. We truly appreciated it and would be happy to stay here again.

Dear Ivan S., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 5.0/5

Lirmanto P. Couples - Confirmed reviews ALL

Staff member was very proactive and helpful.

Dear Lirmanto P., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 4.0/5

Agus S. Families - Confirmed reviews ALL

Overall, I had a very good and pleasant stay at Pullman. 👍 The service deserves ⭐⭐⭐⭐⭐. The staff were friendly, responsive, and provided excellent service throughout my stay. The room was also clean, comfortable, and well maintained. Breakfast was one of the highlights. The food was delicious, with a good variety of choices, and overall very satisfying. 👍 There are just a few small areas that I believe could make the experience even better. The bathroom felt a little too small, and some details of the facilities could be better maintained for a five-star hotel. For example, the shower holder in my room was already a bit loose and shaky, which made it less comfortable to use. The gym was quite good. However, I was hoping that the jacuzzi would be available as part of the hotel facilities for staying guests. I later found out that it can only be used when booking a spa treatment. It would be a great added value if hotel guests could also enjoy the jacuzzi. The swimming pool also felt a little small, although it was still a nice place to relax. Another area that I think is important to improve is the EV charging facility. The number of chargers is still limited, so guests may sometimes have to wait quite a long time. It would be very helpful to have more charging points, especially fast chargers, particularly for guests who need to continue their journey the next morning. Overall, it was still a very good stay. The excellent service and breakfast were definitely the main highlights. With a few improvements to the facilities and attention to small details, the overall experience could be even more aligned with the standards of a five-star hotel. Thank you, Pullman. I hope the hotel continues to improve and provide an even better experience for future guests. 🙏

Dear Agus S., Thank you for taking the time to tell us about your experience at the Pullman Bandung Grand Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 4.0/5

- D. Families - Confirmed reviews ALL

Overall it was good but the towel that i got both had stains and need replacement

Dear - D., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 4.5/5

Ahmad S. Business - Confirmed reviews ALL

Over all I’m very staisfied

Dear Ahmad S., We very much appreciate your comments regarding your stay at the Pullman Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Other web-users rate our hotel

  • 384 reviews 9.3/10 Location
  • 970 reviews 8.5/10 Room
  • 1,449 reviews 9.4/10 Service
  • 11 reviews 9.7/10 WiFi
  • 608 reviews 9.2/10 Food
  • 515 reviews 8.7/10 Amenities
  • 451 reviews 9/10 Breakfast
  • 450 reviews 9.3/10 Vibe

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