ibis Bandung Pasteur 3 stars

Customer review rating (ALL Rating) 4.5/5 438 reviews

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ibis Bandung Pasteur - Image 1
ibis Bandung Pasteur - Image 2
ibis Bandung Pasteur - Image 3
ibis Bandung Pasteur - Image 4
Jl Dr Junjunan 22, 40162 BANDUNG, Indonesia

Description

Hotel extras

  • Close to Bandung's landmark Gedung Sate, near Paris Van Java integrated shopping mall

  • Near Bandung Husein Sastranegara international airport and Bandung train station

  • Free WIFI throughout the hotel and free web corner

  • Traditional massage service with well-trained therapist after your long day

  • Free car park, with personal valet service

Our accommodation(s)

Book this hotel
Room 1
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Room

Mountain View Twin Bed

Non contractual photo

  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: Mountain view
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • Bedding 2 x Single bed(s)
  • Views: City View
  • Accessible room
See availabilities

Hotel location

ibis Bandung Pasteur

Jl Dr Junjunan 22
40162 BANDUNG
Indonesia

GPS:-6.899887, 107.59606

Telephone
Fax +62 22 82601896

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • HUSEIN SASTRANEGARA Additional charge
  • BDO Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 147 rooms
  • 97 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-out

Catering

One Restaurant

One Bar

Room service

  • Hot meals

Breakfast

  • Buffet

Business

One Meeting room

Business Center

  • Self service business center
  • On site

RESTAURANT

Photo out of - RESTAURANT

Located at the lobby level, ibis Kitchen serves a wide spread of authentic local delicacies and international cuisine.

Cooking style
International
Capacity
100
40162 Bandung, Indonesia
Telephone +62 622282602020
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Terrace

Located at the lobby level, ibis Kitchen serves a wide spread of authentic local delicacies and international cuisine.

The small, cozy Lobby bar only has seating for 10 guests. It serves a wide selection of all time favorite beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  438 reviews

Customer review rating 3.5/5

Ruth S. A. M. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Yerica N. G. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

I an very satisfied and would love to stay here again. Highly recommended!!!!

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

many times already stay in this hotel..... nice

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

It's been a long time since I stayed here. What a surprise, unlike usual, the white towe and doormat were dull and dirty... I asked for them to be replaced, and they chose clean, white ones without stains. But it shouldn't be like this, the standard should always be clean. So I'll think twice about staying here again.

Customer review rating 4.0/5

Yerica N. G. Couples - Confirmed reviews ALL

I really enjoyed my stay at this hotel and had a wonderful time in Bandung. The hotel was clean, the front office staff were friendly, and I even ordered food from the restaurant during check-out. The food was good and reasonably priced. However, there is one issue I would like to raise regarding my stay. I already informed the front office about this during check-out, but since I received an email asking me to share my experience, I would like to explain it here as well. I stayed at the hotel for three nights, from **July 9–12, 2026**. * **July 10, around 8:30 AM:** Housekeeping knocked on my door and asked whether I wanted my room cleaned. I was asleep and was startled awake by the knocking. Thinking they were about to clean the room immediately, I rushed to answer the door. In the end, I only requested fresh towels and trash removal. * **July 11, around 8:00 AM:** Housekeeping knocked on my door three times and then attempted to unlock the door with an access card. I was asleep again and woke up in shock when I heard the sound of my door being unlocked. I hurried to the door to stop them from entering. * **July 12 (check-out day):** I had already informed the front office by phone that I would be checking out late at **4:00 PM**. Despite this, at around **3:00 PM**, housekeeping knocked three times and immediately unlocked the door with an access card. I was packing my belongings and had to rush to the door. My concern is whether this is the hotel's standard operating procedure. Is it normal to knock three times and then immediately unlock a guest's room if there is no response? I believe this is a serious privacy issue. Guests may need more than a few seconds to reach the door. What if I had just finished showering or was getting dressed? Entering the room without receiving permission could easily violate a guest's privacy. If this is indeed the hotel's policy, I believe guests should be informed during check-in that housekeeping may visit the room each morning and that they should display a "Do Not Disturb" sign or notify the front desk if they do not wish to be disturbed. If this is not the hotel's policy, I kindly ask that the housekeeping staff be reminded to wait for a guest's response before attempting to enter the room. I was also traveling with a friend and booked two rooms, so I felt embarrassed because I had recommended this hotel. I have stayed at Ibis Pasteur several times whenever I visit Bandung, and aside from this issue, my experience has always been very satisfying. I hope this feedback helps improve the guest experience in the future. Thank you.

Customer review rating 4.5/5

Hitish K. N. C. Business - Confirmed reviews ALL

All good, clean room, very friendly staff.

Yth. Bapak Hitish K. N. C., Terima kasih telah meluangkan waktu untuk memberikan ulasan mengenai pengalaman menginap Anda di ibis Bandung Pasteur. Kami sangat senang mengetahui bahwa Anda menikmati pelayanan dan fasilitas yang kami berikan. Komentar positif Anda akan kami sampaikan kepada seluruh tim sebagai bentuk apresiasi dan motivasi untuk terus memberikan pelayanan terbaik kepada setiap tamu. Terima kasih atas kepercayaan Anda memilih ibis Bandung Pasteur sebagai tempat menginap. Kami berharap dapat menyambut kembali Anda pada kunjungan berikutnya dengan pengalaman yang lebih menyenangkan. Hormat kami, Resylia M General Manager

Customer review rating 4.5/5

Daniel A. Couples - Confirmed reviews ALL

excellent staff, nice location

Yth. Bapak Daniel A., Terima kasih telah meluangkan waktu untuk memberikan ulasan mengenai pengalaman menginap Anda di ibis Bandung Pasteur. Kami sangat senang mengetahui bahwa Anda menikmati pelayanan dan fasilitas yang kami berikan. Komentar positif Anda akan kami sampaikan kepada seluruh tim sebagai bentuk apresiasi dan motivasi untuk terus memberikan pelayanan terbaik kepada setiap tamu. Terima kasih atas kepercayaan Anda memilih ibis Bandung Pasteur sebagai tempat menginap. Kami berharap dapat menyambut kembali Anda pada kunjungan berikutnya dengan pengalaman yang lebih menyenangkan. Hormat kami, Resylia M General Manager

Customer review rating 4.5/5

Della H. Families - Confirmed reviews ALL

I booked for my parents and they were satisfied with the service. They said that the room was clean, spacious enough, the staff were friendly, and the breakfast was good.

Yth. Ibu Della H., Terima kasih telah meluangkan waktu untuk memberikan ulasan mengenai pengalaman menginap Anda di ibis Bandung Pasteur. Kami sangat senang mengetahui bahwa Anda menikmati pelayanan dan fasilitas yang kami berikan. Komentar positif Anda akan kami sampaikan kepada seluruh tim sebagai bentuk apresiasi dan motivasi untuk terus memberikan pelayanan terbaik kepada setiap tamu. Terima kasih atas kepercayaan Anda memilih ibis Bandung Pasteur sebagai tempat menginap. Kami berharap dapat menyambut kembali Anda pada kunjungan berikutnya dengan pengalaman yang lebih menyenangkan. Hormat kami, Resylia M General Manager

Customer review rating 5.0/5

Delly B. Solo - Confirmed reviews ALL

The experience is great, the hotel location near the centre of Bandung

Yth. Bapak Delly B., Terima kasih telah meluangkan waktu untuk memberikan ulasan mengenai pengalaman menginap Anda di ibis Bandung Pasteur. Kami sangat senang mengetahui bahwa Anda menikmati pelayanan dan fasilitas yang kami berikan. Komentar positif Anda akan kami sampaikan kepada seluruh tim sebagai bentuk apresiasi dan motivasi untuk terus memberikan pelayanan terbaik kepada setiap tamu. Terima kasih atas kepercayaan Anda memilih ibis Bandung Pasteur sebagai tempat menginap. Kami berharap dapat menyambut kembali Anda pada kunjungan berikutnya dengan pengalaman yang lebih menyenangkan. Hormat kami, Resylia M General Manager

Customer review rating 4.0/5

Tisha V. M. Friends - Confirmed reviews ALL

First time staying here while visiting Bandung, such a nice hotel that is located near the toll road exit. Free parking is a great benefit for us, the receptions are very kind to accommodate our needs especially the free late check out in the evening. Seamless check in process and check out. Suggestion on the interior and the bathroom that should be revamped soon. Elevators also needs to be serviced I think as I notice a bit of lag on the doors closing. Overall if Ibis can revamped the interior including the airflow of the hotel, would be one of the top notch Ibis. Great hospitality from the team, wishing all of them the best in their career!

Dear Mrs. Tisha V. M., Thank you for choosing to stay with us during your visit to Bandung and for taking the time to share your detailed feedback. We are delighted to know that you enjoyed our strategic location near the toll road exit, complimentary parking facilities, seamless check-in and check-out experience, and especially the hospitality of our reception team. Your kind words regarding the late check-out arrangement and the service provided by our team are truly appreciated and will be shared with all colleagues as encouragement. At the same time, thank you for your constructive suggestions regarding the hotel interior, bathroom condition, elevator performance, and airflow within the property. Please rest assured that your observations have been noted and shared with the relevant departments for review and future improvement plans. Guest feedback such as yours is invaluable in helping us enhance the overall experience we provide. We sincerely appreciate your support and thoughtful recommendations. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Bandung. Sincerely, Resylia M General Manager

Customer review rating 4.0/5

Galih B. H. Couples - Confirmed reviews ALL

Hotel location is good and near city center. The food taste is awesome. But things to be taking note is the bedding condition, it seems the bed is worn out. Also, some furniture in the restaurant need to be repaired as well (maybe due to aging). But, my overall stay experience is good.

Dear Mr. Galih B. H., Thank you for sharing your experience and for choosing to stay with us. We are pleased to know that you enjoyed our convenient location near the city center and that our culinary offerings met your expectations. Your compliments regarding the food quality are truly appreciated and will be shared with our culinary team. Thank you as well for bringing to our attention the condition of the bedding and some furniture in the restaurant area. We sincerely appreciate your constructive feedback, as it helps us identify areas where improvements are needed. Please rest assured that your comments have been shared with the relevant departments for further evaluation and necessary maintenance. We are delighted to learn that, despite these observations, you had an overall enjoyable stay with us. We look forward to welcoming you back and providing an even better experience on your next visit. Sincerely, Resylia M General Manager

Customer review rating 3.0/5

Fransiska I. Business - Confirmed reviews ALL

i stayed for one night only, and move to another Ibis the day after. The room size was just fine, the amenities were good and enough, there was a fridge which i never expected in a 3 stars hotel, the bed was clean, and there were 2 bolsters not only pillows. But i felt a little bit annoyed with the bathroom. It was small, but i was fine with that. The upgrade of the bathroom was needed. The bathroom floor was smelly, a mixed odor between damp of the wood-like floor & humid, smell of the pipe sink, and the lamp is not as bright as it should, made the ambience felt uncomfortable. The wall of the bathroom needed an upgrade, and the washbasin had no sink stopper. Anyhow, this hotel is in a good location, a big-trusted hotel chain management, and pricewise.

Dear Fransiska I., Thank you for sharing your detailed feedback regarding your recent stay with us. We are pleased to know that you appreciated the room amenities, cleanliness of the bed, the availability of the fridge, as well as our convenient location and value for money. It is also wonderful to hear that some of the room facilities met your expectations. However, we sincerely apologize for the inconvenience you experienced in the bathroom area. Please rest assured that your comments regarding the unpleasant odor, lighting, bathroom condition, and washbasin issue have been shared with our related departments for immediate evaluation and improvement. Guest comfort is very important to us, and feedback such as yours helps us identify areas that require attention. Thank you once again for your constructive comments. We truly appreciate your feedback and hope to have the opportunity to welcome you again for a more pleasant stay in the future. Warm regards, Resylia M General Manager

Customer review rating 4.0/5

Wajih B. Couples - Confirmed reviews ALL

The hotel rooms need renovation as they seem outdated. The customer service was immaculate.

Dear Wajih B., Thank you for taking the time to share your experience at ibis Bandung Pasteur. We truly appreciate your feedback regarding the condition of our rooms. Please accept our apologies if the room facilities did not fully meet your expectations. Your comments regarding the need for renovation have been noted and will be shared with the related team for future improvements. On the other hand, we are delighted to know that you found our customer service immaculate. Your kind words will certainly be shared with our team as motivation to continue delivering excellent service to all our guests. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back for a more pleasant stay in the future. Sincerely, Resylia M General Manager

Customer review rating 4.5/5

Michael B. Business - Confirmed reviews ALL

Friendly staff and good service

Dear Mr. Michael B., Thank you for taking the time to share your experience regarding your stay at ibis Bandung Pasteur. We are delighted to know that you enjoyed the services and facilities we provided. Your positive comments will be shared with our entire team as a form of appreciation and motivation to continuously deliver the best service to every guest. Thank you for choosing ibis Bandung Pasteur as your place to stay. We look forward to welcoming you again on your next visit with an even more pleasant experience. Sincerely, Resylia M General Manager

Customer review rating 5.0/5

Trisya F. Friends - Confirmed reviews ALL

Very decent stays

Dear Mrs. Trisya F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Resylia M General Manager

Customer review rating 4.0/5

Iva H. Families - Confirmed reviews ALL

Short stay

Yth. Bapak Iva H., Terima kasih telah meluangkan waktu untuk memberikan ulasan mengenai pengalaman menginap Anda di ibis Bandung Pasteur. Kami sangat senang mengetahui bahwa Anda menikmati pelayanan dan fasilitas yang kami berikan. Komentar positif Anda akan kami sampaikan kepada seluruh tim sebagai bentuk apresiasi dan motivasi untuk terus memberikan pelayanan terbaik kepada setiap tamu. Terima kasih atas kepercayaan Anda memilih ibis Bandung Pasteur sebagai tempat menginap. Kami berharap dapat menyambut kembali Anda pada kunjungan berikutnya dengan pengalaman yang lebih menyenangkan. Hormat kami, Resylia M General Manager

Customer review rating 2.5/5

Eddy H. S. Business - Confirmed reviews ALL

Since the location near the main road then in the night there are so much noise from vehicles it makes disturbed sleep. Other than that everything ok

Dear Mr. Eddy h. s., Thank you for taking the time to share your experience during your stay at ibis Bandung Pasteur. We sincerely apologize that your experience did not meet your expectations. Please allow us to express our deepest apologies for the inconvenience you encountered. At ibis, we continuously strive to provide the best service experience for every guest, therefore your feedback is truly valuable to us. Please rest assured that we will take the necessary actions to follow up on the issues you mentioned and prevent similar occurrences in the future. Thank you for your attention and valuable feedback. We hope to have the opportunity to welcome you again and provide you with a much better stay experience on your next visit. Sincerely, Resylia M General Manager

Customer review rating 4.5/5

Deftiatso P. Families - Confirmed reviews ALL

Staff really helpful

Yth. Bapak Defiatso P., Terima kasih telah meluangkan waktu untuk memberikan ulasan mengenai pengalaman menginap Anda di ibis Bandung Pasteur. Kami sangat senang mengetahui bahwa Anda menikmati pelayanan dan fasilitas yang kami berikan. Komentar positif Anda akan kami sampaikan kepada seluruh tim sebagai bentuk apresiasi dan motivasi untuk terus memberikan pelayanan terbaik kepada setiap tamu. Terima kasih atas kepercayaan Anda memilih ibis Bandung Pasteur sebagai tempat menginap. Kami berharap dapat menyambut kembali Anda pada kunjungan berikutnya dengan pengalaman yang lebih menyenangkan. Hormat kami, Resylia M General Manager

Customer review rating 4.0/5

Agus W. Families - Confirmed reviews ALL

Long route distance to Hotel when we came from central Bandung

Dear Agus W., Thank you for sharing your feedback with us. We understand that the route from central Bandung to our hotel may feel longer depending on traffic conditions and navigation directions. Our location is situated near the main access of Pasteur, which is designed to provide convenient connectivity to the airport and toll road. However, we acknowledge that certain routes suggested by navigation apps may not always be the most efficient. Please rest assured that our team is always happy to assist with the best directions or alternative routes for a smoother journey on your next visit. We truly appreciate your feedback and hope to welcome you again for a more seamless experience. Warm regards, Ika Florentina General Manager

Customer review rating 2.0/5

Adhiraj S. C. Families - Confirmed reviews ALL

Well located, the staff is friendly, and the rooms are clean. However, the breakfast quality is below expectations. Hygiene also needs improvement, especially as the breakfast area and lobby/reception share the same open space. There were many flies and insects around the fruits and open food area.

Dear Adhiraj S. C., Thank you for sharing your feedback with us and for highlighting our strategic location, friendly staff, and clean rooms. We sincerely apologize for your experience regarding the breakfast quality and hygiene concerns, particularly the presence of flies and insects in the open area, and please rest assured that we are taking immediate corrective actions to improve food quality, cleanliness standards, and pest control measures. Your feedback is very important to us, and we truly appreciate the opportunity to improve our services. We look forward to welcoming you back for a better experience. Warm regards, Ika Florentina General Manager

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