ibis Bandung Pasteur 3 stars

Customer review rating (ALL Rating) 4.5/5 479 reviews

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ibis Bandung Pasteur - Image 1
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Jl Dr Junjunan 22, 40162 BANDUNG, Indonesia

Description

Hotel extras

  • Close to Bandung's landmark Gedung Sate, near Paris Van Java integrated shopping mall

  • Near Bandung Husein Sastranegara international airport and Bandung train station

  • Free WIFI throughout the hotel and free web corner

  • Traditional massage service with well-trained therapist after your long day

  • Free car park, with personal valet service

Our accommodation(s)

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Hotel location

ibis Bandung Pasteur

Jl Dr Junjunan 22
40162 BANDUNG
Indonesia

GPS:-6.899887, 107.59606

Telephone
Fax +62 22 82601896

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

RESTAURANT

Located at the lobby level, ibis Kitchen serves a wide spread of authentic local delicacies and international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  479 reviews

Customer review rating 4.0/5

Galih B. H. Couples - Confirmed reviews ALL

Hotel location is good and near city center. The food taste is awesome. But things to be taking note is the bedding condition, it seems the bed is worn out. Also, some furniture in the restaurant need to be repaired as well (maybe due to aging). But, my overall stay experience is good.

Customer review rating 3.0/5

Fransiska I. Business - Confirmed reviews ALL

i stayed for one night only, and move to another Ibis the day after. The room size was just fine, the amenities were good and enough, there was a fridge which i never expected in a 3 stars hotel, the bed was clean, and there were 2 bolsters not only pillows. But i felt a little bit annoyed with the bathroom. It was small, but i was fine with that. The upgrade of the bathroom was needed. The bathroom floor was smelly, a mixed odor between damp of the wood-like floor & humid, smell of the pipe sink, and the lamp is not as bright as it should, made the ambience felt uncomfortable. The wall of the bathroom needed an upgrade, and the washbasin had no sink stopper. Anyhow, this hotel is in a good location, a big-trusted hotel chain management, and pricewise.

Dear Fransiska I., Thank you for sharing your detailed feedback regarding your recent stay with us. We are pleased to know that you appreciated the room amenities, cleanliness of the bed, the availability of the fridge, as well as our convenient location and value for money. It is also wonderful to hear that some of the room facilities met your expectations. However, we sincerely apologize for the inconvenience you experienced in the bathroom area. Please rest assured that your comments regarding the unpleasant odor, lighting, bathroom condition, and washbasin issue have been shared with our related departments for immediate evaluation and improvement. Guest comfort is very important to us, and feedback such as yours helps us identify areas that require attention. Thank you once again for your constructive comments. We truly appreciate your feedback and hope to have the opportunity to welcome you again for a more pleasant stay in the future. Warm regards, Resylia M General Manager

Customer review rating 4.0/5

Wajih B. Couples - Confirmed reviews ALL

The hotel rooms need renovation as they seem outdated. The customer service was immaculate.

Dear Wajih B., Thank you for taking the time to share your experience at ibis Bandung Pasteur. We truly appreciate your feedback regarding the condition of our rooms. Please accept our apologies if the room facilities did not fully meet your expectations. Your comments regarding the need for renovation have been noted and will be shared with the related team for future improvements. On the other hand, we are delighted to know that you found our customer service immaculate. Your kind words will certainly be shared with our team as motivation to continue delivering excellent service to all our guests. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back for a more pleasant stay in the future. Sincerely, Resylia M General Manager

Customer review rating 4.5/5

Michael B. Business - Confirmed reviews ALL

Friendly staff and good service

Dear Mr. Michael B., Thank you for taking the time to share your experience regarding your stay at ibis Bandung Pasteur. We are delighted to know that you enjoyed the services and facilities we provided. Your positive comments will be shared with our entire team as a form of appreciation and motivation to continuously deliver the best service to every guest. Thank you for choosing ibis Bandung Pasteur as your place to stay. We look forward to welcoming you again on your next visit with an even more pleasant experience. Sincerely, Resylia M General Manager

Customer review rating 5.0/5

Trisya F. Friends - Confirmed reviews ALL

Very decent stays

Dear Mrs. Trisya F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Resylia M General Manager

Other web-users rate our hotel

  • 198 reviews 6.6/10 Location
  • 601 reviews 8/10 Room
  • 915 reviews 9.3/10 Service
  • 8 reviews 7.6/10 WiFi
  • 437 reviews 9/10 Food
  • 388 reviews 8.3/10 Cleanliness
  • 253 reviews 8.7/10 Breakfast

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