ibis Bandung Pasteur 3 stars

Customer review rating (ALL Rating) 4.5/5 487 reviews

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Description

Hotel extras

  • Close to Bandung's landmark Gedung Sate, near Paris Van Java integrated shopping mall

  • Near Bandung Husein Sastranegara international airport and Bandung train station

  • Free WIFI throughout the hotel and free web corner

  • Traditional massage service with well-trained therapist after your long day

  • Free car park, with personal valet service

Our accommodation(s)

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Hotel location

ibis Bandung Pasteur

Jl Dr Junjunan 22
40162 BANDUNG
Indonesia

GPS:-6.899887, 107.59606

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

RESTAURANT

Located at the lobby level, ibis Kitchen serves a wide spread of authentic local delicacies and international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  487 reviews

Customer review rating 4.0/5

Wajih B. Couples - Confirmed reviews ALL

The hotel rooms need renovation as they seem outdated. The customer service was immaculate.

Dear Wajih B., Thank you for taking the time to share your experience at ibis Bandung Pasteur. We truly appreciate your feedback regarding the condition of our rooms. Please accept our apologies if the room facilities did not fully meet your expectations. Your comments regarding the need for renovation have been noted and will be shared with the related team for future improvements. On the other hand, we are delighted to know that you found our customer service immaculate. Your kind words will certainly be shared with our team as motivation to continue delivering excellent service to all our guests. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back for a more pleasant stay in the future. Sincerely, Resylia M General Manager

Customer review rating 4.5/5

Michael B. Business - Confirmed reviews ALL

Friendly staff and good service

Dear Mr. Michael B., Thank you for taking the time to share your experience regarding your stay at ibis Bandung Pasteur. We are delighted to know that you enjoyed the services and facilities we provided. Your positive comments will be shared with our entire team as a form of appreciation and motivation to continuously deliver the best service to every guest. Thank you for choosing ibis Bandung Pasteur as your place to stay. We look forward to welcoming you again on your next visit with an even more pleasant experience. Sincerely, Resylia M General Manager

Customer review rating 5.0/5

Trisya F. Friends - Confirmed reviews ALL

Very decent stays

Dear Mrs. Trisya F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Resylia M General Manager

Customer review rating 4.0/5

Iva H. Families - Confirmed reviews ALL

Short stay

Yth. Bapak Iva H., Terima kasih telah meluangkan waktu untuk memberikan ulasan mengenai pengalaman menginap Anda di ibis Bandung Pasteur. Kami sangat senang mengetahui bahwa Anda menikmati pelayanan dan fasilitas yang kami berikan. Komentar positif Anda akan kami sampaikan kepada seluruh tim sebagai bentuk apresiasi dan motivasi untuk terus memberikan pelayanan terbaik kepada setiap tamu. Terima kasih atas kepercayaan Anda memilih ibis Bandung Pasteur sebagai tempat menginap. Kami berharap dapat menyambut kembali Anda pada kunjungan berikutnya dengan pengalaman yang lebih menyenangkan. Hormat kami, Resylia M General Manager

Customer review rating 2.5/5

Eddy H. S. Business - Confirmed reviews ALL

Since the location near the main road then in the night there are so much noise from vehicles it makes disturbed sleep. Other than that everything ok

Dear Mr. Eddy h. s., Thank you for taking the time to share your experience during your stay at ibis Bandung Pasteur. We sincerely apologize that your experience did not meet your expectations. Please allow us to express our deepest apologies for the inconvenience you encountered. At ibis, we continuously strive to provide the best service experience for every guest, therefore your feedback is truly valuable to us. Please rest assured that we will take the necessary actions to follow up on the issues you mentioned and prevent similar occurrences in the future. Thank you for your attention and valuable feedback. We hope to have the opportunity to welcome you again and provide you with a much better stay experience on your next visit. Sincerely, Resylia M General Manager

Other web-users rate our hotel

  • 199 reviews 6.5/10 Location
  • 607 reviews 8/10 Room
  • 913 reviews 9.3/10 Service
  • 9 reviews 7.1/10 WiFi
  • 446 reviews 8.7/10 Food
  • 389 reviews 8.3/10 Cleanliness
  • 261 reviews 8.6/10 Breakfast
  • 5 reviews 0/10 Pool

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