Novotel Bandung 4 stars

Customer review rating (ALL Rating) 4.7/5 1,502 reviews

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Description

Hotel extras

  • Fitness centre and spa facilities

  • Conference facilities (up to 500 people)

  • 8 minutes from Husein Sastranegara Airport

  • 10-minute drive from ITB (Bandung Institute of Technology)

  • Public and private indoor parking

Our accommodation(s)

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Hotel location

Novotel Bandung

Jalan Cihampelas No 23 25, West Java
40171 BANDUNG
Indonesia

GPS:-6.90491, 107.604

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

The Square is a new dining experience concept serving authentic Indonesian, Asian and Western specialities. Open for breakfast, lunch and dinner, this restaurant offers extensive buffet and a la carte options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,502 reviews

TripAdvisor Rating  4.0/5  1,590 reviews

Certificate of excellence 2023

Great Ambience and facilities. Very helpful staffs and friendly too

Customer review rating 5.0/5

Md Y. B. M. Y. Families - Confirmed reviews ALL

It was a great experience to stay in Novotel. We like it very much.

Dear Mr. Mohammad Yusri bin Md Y., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Good stay, warm staff

Customer review rating 4.5/5

Yayan M. Families - Confirmed reviews ALL

Found kids club is not well maintained

Dear Mr. Yayan M.**, Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siswanto Room Division Manager

Well located and friendly staff

Customer review rating 4.0/5

Budi Business - Confirmed reviews ALL

The location of the Hotel is so strategies, so if want to go meeting, eat also Mall are all near nat waste the time, thank you

Dear Mr. Budi D., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Rooms Division Manager

Nice hotel

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

A very nice hotel with a direct view of the mountain

Dear Raka Ghani Daya S., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto, Rooms DIvision Manager

Good Service

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

A strategic place for a hotel in the city center, good service, good food at the restoran

Dear Mr. Tahrir F., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto, Rooms DIvision Manager

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Other web-users rate our hotel

  • 282 reviews 9/10 Location
  • 914 reviews 8.6/10 Room
  • 938 reviews 9/10 Service
  • 22 reviews 8.5/10 WiFi
  • 594 reviews 9/10 Food
  • 452 reviews 8.9/10 Cleanliness
  • 392 reviews 8.9/10 Breakfast
  • 291 reviews 8.4/10 Comfort

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