Novotel Bandung Hotel 4 stars

Customer review rating 4.2/5 5,659 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Bandung
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+ 21 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Fitness centre and spa facilities

  • Conference facilities (up to 500 people)

  • 8 minutes from Husein Sastranegara Airport

  • 10-minute drive from ITB (Bandung Institute of Technology)

  • Public and private indoor parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Hotel location

Novotel Bandung

Jalan Cihampelas No 23 25
West Java
40171
bandung
indonesia

Tel: +62224211001

Fax: (+62)22/4212999

Check-in from 16h00

Check out up to 12h00

  • Prima Jasa MGI :  Buah Batu-Jl. Ri Leuwi Panjang

  • By plane

    SOEKARNO HATTA At 180km / 111.86 miles

GPS :-6.90491, 107.604

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room King-size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Twin Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

PREMIER 1 KING BED

Accessible room
  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

PREMIER 2 SINGLE BEDS

Accessible room
  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive 1 King Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

THE SQUARE

Type of cuisine: International

The Square is a new dining experience concept serving authentic Indonesian, Asian and Western specialities. Open for breakfast, lunch and dinner, this restaurant offers extensive buffet and a la carte options.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Non contractual photo

Our Lounge Bar provides an intimate and friendly environment where guests can enjoy a wide variety of exotic cocktails, mocktails in addition to other beverages and light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 384

  • Maximum capacity: 320 people

  • Maximum banquet capacity: 320 people

Find out more

Our guest reviews for
Novotel Bandung

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,659 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,501 reviews

Good Safety Protocol

Customer review rating 4.2/5

Boy R. Solo - 26/11/2020 Confirmed reviews ALL

Overall good stay. As ALL Silver, I got welcome drink voucher, the room is great, clean, and have sticker stick on the door that stated the room have been sanitized. Good job!

Dear Mr. Boy R. A., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

good stay

Customer review rating 4.2/5

Den Business - 26/11/2020 Confirmed reviews ALL

Nice place to stay with friendly and kind attendee

Dear Mr. Dundin Z., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Good hospitality

Customer review rating 4.2/5

Rossy Families - 25/11/2020 Confirmed reviews ALL

I really enjoyed. Thankyouuu

Dear Mrs. Devinta R., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Great place to stay

Customer review rating 4.2/5

Karina Families - 25/11/2020 Confirmed reviews ALL

Central location, spacious parking lot, clean room & clean bathroom, nice breakfast, small pool, overall good for family vacation, but unfortunately the upgraded room voucher from Accor always did not work at all , many reasons from the staffs (sorry.......)

Dear Mrs. Karina D., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Good stay & service

Customer review rating 4.2/5

Lisa Families - 25/11/2020 Confirmed reviews ALL

Overall is was a pleasure stay. My daughter was very happy with the bathtub & pool :) Minus : I ordered a room service (ricebowl & kukuluban), the portion of kukuluban is very disappointing even though the price is quite expensive (the peanut is out of stock and i thought it may be replaced with the other, but it didn't)

Dear Mrs. Lisa Kartika W., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

What a pleasant!

Customer review rating 4.2/5

Pp Business - 25/11/2020 Confirmed reviews ALL

It was a good experience to stay at novotel bandung. The only thing need to be improved is when I arrived there was no shower gel in my room so I need to ask for it.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Nice environment

Customer review rating 4.2/5

Bintang Families - 23/11/2020 Confirmed reviews ALL

Novotel isn’t the best but, No doubt to stay in Novotel

Dear Mr.Bintang B., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager
Customer review rating 4.2/5

Hesty Families - 23/11/2020 Confirmed reviews ALL

Good experience ❤️ The staff very friendly And also family friendly

Dear Mrs.Hesty Nur Fadia R., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Good stay....love the ambience....calming

Customer review rating 4.2/5

Lusi R. Families - 22/11/2020 Confirmed reviews ALL

Love the ambience....staff is very friendly....two thumbs up for all ur service

Dear Mr. Hengky R., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Good covid protocol in the hotel

TripAdvisor rating 4.0/5

10Tom Business - 21/11/2020 TripAdvisor review

I noticed Novotel Bandung has upgraded their health protocol during the pandemic. Every guest is served during breakfast and the variety of the menus are not reduced. The staffs (front office, restaurants and house keeping) are very friendly and helpful.

Dear 10Tom We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Novotel Bandung has received certificates from IDO care Kementerian Pariwisata and ALLsafe Accor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Good Stay

Customer review rating 4.2/5

M A. Business - 18/11/2020 Confirmed reviews ALL

Novotel Bandung is one of the comfortable hotels for both business and leisure. The location is close to the city center, there are many cafes and restaurants around. Very comfortable service, varied food, strictly applying the Covid-19 protocol. Thanks.

Dear Mr. A. M., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Good stay

Customer review rating 4.2/5

Elly Families - 16/11/2020 Confirmed reviews ALL

The rooms are clean, quite spacious and good breakfast.

Dear Uki B., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

It wasn't good experience stayed at novotel Bandung

Customer review rating 4.2/5

Dinda K. Families - 16/11/2020 Confirmed reviews ALL

I disappointed staying at novotel Bandung this time because it took a long time to wait for the rooms to be ready. I booked 3 rooms, and the last room ready by 05.00 PM.

Dear Mrs.Dinda K., Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siswanto Room Division Manager

Its so so

Customer review rating 4.2/5

Tri. S. Business - 15/11/2020 Confirmed reviews ALL

as usual nothing special.

Dear Tri S., Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siswanto Room Division Manager

Good Stay

Customer review rating 4.2/5

R. Business - 15/11/2020 Confirmed reviews ALL

Love the Service, only breakfast menu variety maybe due to Pandemic situation ruins all the plan

Dear Mr. R. Richer, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Super Holiday

TripAdvisor rating 4.0/5

FirmanK5758 13/11/2020 TripAdvisor review

Novotel Bandung give best experience to our family. Good service and stay. All the member staff are full of smile and warm hospitality. Food also good enough ( you should try Banana Fried at the Resto)

Dear Mr. Firman K5758 Warmest greeting from Novotel Bandung We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Well located

Customer review rating 4.2/5

Waldi W. P. Families - 10/11/2020 Confirmed reviews ALL

You can have a good food experience near the hotel

Dear Waldi Wildan P., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Good stay, nice room, Good Service

Customer review rating 4.2/5

Henry K. Families - 10/11/2020 Confirmed reviews ALL

I always go to bandung, and due to pandemic where I must not contact with my elderly people, I stayed in hotel. Novotel is one of the most favorite hotel for me and my family. Good location near Cihampelas and Riau street, good for my bicycle ride in Sunday morning. Great Service, last time I was handle by Sabrina on Front Office, good attitude, quick service. And the breakfast food, was quite delicious. O yeah, don't forget the promo food, I love the gorengan.

Dear Mr. Henry K., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Well stay

Customer review rating 4.2/5

Taufiq J. R. Solo - 09/11/2020 Confirmed reviews ALL

I arrive at 11pm but dont have any reservation, the night shift reception accomodate me without any problem, the check in process was smooth as always. Thank you

Dear Mr.Taufiqullah Jaya R., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Good stay and good health protocol implementation .

Customer review rating 4.2/5

Ebo Families - 09/11/2020 Confirmed reviews ALL

Oveall ia good stay, however pandemic situation gave less enjoyed breakfast experience. From limited mwnu selection and less interaction.

Dear Mr.EBO W., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Our most recent 20 reviews

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