Novotel Bandung 4 stars

Customer review rating (ALL Rating) 4.7/5 1,542 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Fitness centre and spa facilities

  • Conference facilities (up to 500 people)

  • 8 minutes from Husein Sastranegara Airport

  • 10-minute drive from ITB (Bandung Institute of Technology)

  • Public and private indoor parking

Our accommodation(s)

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Hotel location

Novotel Bandung

Jalan Cihampelas No 23 25, West Java
40171 BANDUNG
Indonesia

GPS:-6.90491, 107.604

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

The Square is a new dining experience concept serving authentic Indonesian, Asian and Western specialities. Open for breakfast, lunch and dinner, this restaurant offers extensive buffet and a la carte options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,542 reviews

TripAdvisor Rating  4.0/5  1,588 reviews

Certificate of excellence 2023

Nice Stay

Customer review rating 4.0/5

Ca… Business - Confirmed reviews ALL

The staffs were real nice. Breakfast was good. Location was perfect for my stay purpose. But: bathroom mat was too thin and needs to be replaced soon.

Dear Ms. Cassandra S., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Rooms Division Manager

Good stay

Customer review rating 5.0/5

Nicholas H. Couples - Confirmed reviews ALL

The roon is clean and quiet ambient.

Dear mR. Nicholas H., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Rooms Division Manager

Moderate but worth it

Customer review rating 4.0/5

Indra Families - Confirmed reviews ALL

Special thanks to bu Ledi at reception. She always helpful and provides clear information. Keep up the good work!

Dear Mr. Indra S, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Rooms Division Manager

Good stay

Customer review rating 4.0/5

Kuntum I. Families - Confirmed reviews ALL

Good service

Dear Mrs. Kuntum I., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Excellent service

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The service was excellent, their staff were so kind and helpful. Good job.

Dear Mr. Prihardian A., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

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Other web-users rate our hotel

  • 281 reviews 9.1/10 Location
  • 894 reviews 8.4/10 Room
  • 885 reviews 9.1/10 Service
  • 28 reviews 8.6/10 WiFi
  • 559 reviews 8.9/10 Food
  • 439 reviews 8.8/10 Cleanliness
  • 366 reviews 9.1/10 Breakfast
  • 285 reviews 8.5/10 Comfort

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