Novotel Bandung 4 stars

Customer review rating (ALL Rating) 4.7/5 522 reviews

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Description

Hotel extras

  • Fitness centre and spa facilities

  • Conference facilities (up to 500 people)

  • 8 minutes from Husein Sastranegara Airport

  • 10-minute drive from ITB (Bandung Institute of Technology)

  • Public and private indoor parking

Our accommodation(s)

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Room 1

Hotel location

Novotel Bandung

Jalan Cihampelas No 23 25, West Java
40171 BANDUNG
Indonesia

GPS:-6.90491, 107.604

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

The Square is a new dining experience concept serving authentic Indonesian, Asian and Western specialities. Open for breakfast, lunch and dinner, this restaurant offers extensive buffet and a la carte options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  522 reviews

Customer review rating 5.0/5

Fatma D. Couples - Confirmed reviews ALL

Dear Mrs. Fatma D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Siswanto, Rooms Division Manager

Customer review rating 3.0/5

Martino R. H. H. Business - Confirmed reviews ALL

Dear Martino R. H. H., Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siswanto, Rooms Division Manager

Customer review rating 5.0/5

Heryanto O. Business - Confirmed reviews ALL

Dear Mr. Heryanto O., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Siswanto, Rooms Division Manager

Customer review rating 5.0/5

Achmad M. Business - Confirmed reviews ALL

Dear Mr. Achmad M., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto, Rooms Division Manager

Customer review rating 3.5/5

Meylind A. Families - Confirmed reviews ALL

Dear Mrs. Meylind A., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Siswanto, Rooms Division Manager

Other web-users rate our hotel

  • 240 reviews 9/10 Location
  • 974 reviews 8.9/10 Room
  • 1,314 reviews 9.3/10 Service
  • 15 reviews 8.5/10 WiFi
  • 1,235 reviews 9.3/10 Food
  • 628 reviews 8.9/10 Breakfast
  • 577 reviews 8.9/10 Cleanliness
  • 378 reviews 8.6/10 Comfort

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