Novotel Bandung 4 stars

Customer review rating (ALL Rating) 4.7/5 587 reviews

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Description

Hotel extras

  • Fitness centre and spa facilities

  • Conference facilities (up to 500 people)

  • 8 minutes from Husein Sastranegara Airport

  • 10-minute drive from ITB (Bandung Institute of Technology)

  • Public and private indoor parking

Our accommodation(s)

Hotel location

Novotel Bandung

Jalan Cihampelas No 23 25, West Java
40171 BANDUNG
Indonesia

GPS:-6.90491, 107.604

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

The Square is a new dining experience concept serving authentic Indonesian, Asian and Western specialities. Open for breakfast, lunch and dinner, this restaurant offers extensive buffet and a la carte options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  587 reviews

Customer review rating 4.0/5

Anjar B. Families - Confirmed reviews ALL

My family and I were on a short business trip, and we found great comfort in a quiet, well-organized, and spacious room. It allowed us to work comfortably from within the room. The ample parking also made it easy for us to come and go without any hassle or waiting in line.

Dear Mr. Anjar B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Siswanto, Rooms Division Manager

Customer review rating 3.5/5

Inshanu G. W. Families - Confirmed reviews ALL

Novotel Bandung is one of the Hotel in Bandung that suitable for family because how spacious that the room is. Another is, when other Hotel make their bathroom transparent or with a glass partition, Novotel Bandung is not, so its really give a privacy feeling for other family member especially when a family that already have a grown up children.

Dear Mr. Inshanu G. W., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Siswanto, Rooms Division Manager

Customer review rating 5.0/5

Yosi A. H. Families - Confirmed reviews ALL

Very nice stay as usual. One thing to be improved was the right elevator that during peak season was malfunction, but the staff was very responsive.

Dear Yosi A. H. , We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto, Rooms Division Manager

Customer review rating 3.5/5

Aloysius I. W. Families - Confirmed reviews ALL

Clean room, good location, but 1 of the room has bad aircon and makes the temperature too hot

Dear Aloysius I. W., Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siswanto, Rooms Division Manager

Customer review rating 4.0/5

Nufi N. Couples - Confirmed reviews ALL

Typically, four-star hotels

Dear Mrs. Nufi N., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Siswanto, Rooms Division Manager

Other web-users rate our hotel

  • 233 reviews 9.1/10 Location
  • 1,006 reviews 9.1/10 Room
  • 1,383 reviews 9.4/10 Service
  • 12 reviews 8/10 WiFi
  • 1,301 reviews 9.4/10 Food
  • 662 reviews 8.9/10 Breakfast
  • 615 reviews 9/10 Cleanliness
  • 382 reviews 8.8/10 Comfort

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