Novotel Bandung 4 stars

Customer review rating (ALL Rating) 4.7/5 1,345 reviews

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Description

Hotel extras

  • Fitness centre and spa facilities

  • Conference facilities (up to 500 people)

  • 8 minutes from Husein Sastranegara Airport

  • 10-minute drive from ITB (Bandung Institute of Technology)

  • Public and private indoor parking

Our accommodation(s)

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Hotel location

Novotel Bandung

Jalan Cihampelas No 23 25, West Java
40171 BANDUNG
Indonesia

GPS:-6.90491, 107.604

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

The Square is a new dining experience concept serving authentic Indonesian, Asian and Western specialities. Open for breakfast, lunch and dinner, this restaurant offers extensive buffet and a la carte options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,345 reviews

TripAdvisor Rating  4.0/5  1,592 reviews

Certificate of excellence 2023

Good ONS (one night stay)

Customer review rating 4.5/5

Mario Solo - Confirmed reviews ALL

Last time I stay here was 4 years ago when I was an Accor plus member. Everything is still good. The staffs maintain the hotel very well, from cleanliness to the friendliness. Breakfast is still good with varieties of foods, including local foods. The thing maybe change was the amenities in the room. Seems management try to save the budget. Other than that, this hotel still becomes one of my fav to stay in Bandung.

Dear Mr. Mario E., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIswanto Room DIvision Manager

looking for comfortable place, and strategi to another place in Bandung

Customer review rating 5.0/5

Ipan Solo - Confirmed reviews ALL

excellent

Dear Mr. Ipan H., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto, Rooms Division Manager

strategic location

Customer review rating 4.5/5

A. Business - Confirmed reviews ALL

Located near to business area in Bandung so make it easier for traveller on business purpose. Good service, plenty choices on breakfast, even they have pool and fitness center

Dear Mrs. Primadani A., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Novotel 2 Star

Customer review rating 3.0/5

Danny S. O. Solo - Confirmed reviews ALL

The Novotel Bandung out of dated, doesn’t cleanup the bathtub very slippery. This hotel doesn’t shown 4 star, supposed to down graded. Breakfast also feel boring.

Dear Mr. Danny S. O., Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siswanto Room Division Manager

well located, friendly staff, clean hotel

Customer review rating 4.5/5

Helena Families - Confirmed reviews ALL

I enjoyed my stay at Novotel, Bandung. The staff are friendly, the room are clean ( i extent my stay and add 1 room because I felt comfy stayed there )

Dear Mrs. Helena V., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

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Other web-users rate our hotel

  • 273 reviews 9.2/10 Location
  • 988 reviews 8.7/10 Room
  • 1,226 reviews 9.4/10 Service
  • 19 reviews 8.9/10 WiFi
  • 927 reviews 9.3/10 Food
  • 501 reviews 8.8/10 Cleanliness
  • 464 reviews 9.1/10 Breakfast
  • 317 reviews 8.7/10 Comfort

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