For your safety and comfort, we have put in place strict measures and the hotel has been certified by both Indonesia CARE (Cleanliness, Health, Safety and Environment audit) and ACCOR's ALLSAFE protocols and standards. Bars are closed, however but you are welcome to enjoy drinks and coffee in the restaurant and our terrace. The pool is open with social distancing measures in place (max 10 guests at any one time in the pool and reduced number of lounges).

Novotel Bandung Hotel 4 stars

Name: Novotel Bandung
Address: BANDUNG, 40171, INDONESIA
Telephone: (+62)22/4211001
Rating: 4.3

Customer review rating 4.3/5 6,276 reviews

ALLSAFE approved hotel

Best price guarantee

How it works?

See on a map

+ 21 Services

Novotel Bandung Hotel

Hotel that makes every moment matter

Novotel Bandung is the perfect base for exploring the rich colonial architecture of the city. The hotel is conveniently located in central Bandung, just to make your life easier, only 15 minutes from train station and airport, close to shopping center as well as attraction. Enjoy a relaxing massage, followed by a dip in our swimming pool. Get a taste of Indonesian with The Square restaurant truly authentic Indonesian and Asian cuisine at Novotel Bandung

The best business hotel in town, Novotel Bandung is the answer. Explore colonial streets and building around Bandung such as Satay Building and Braga Street. Enjoy a day of shopping in Cihampelas street and enjoy fresh air in the parks nearby.

Hotel extras

Fitness centre and spa facilities
Conference facilities (up to 500 people)
8 minutes from Husein Sastranegara Airport
10-minute drive from ITB (Bandung Institute of Technology)
Public and private indoor parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Bandung

Jalan Cihampelas No 23 25
West Java
40171 bandung
indonesia

Tel: +62224211001

Fax: (+62)22/4212999

Check-in from 16h00

Check out up to 12h00

Prima Jasa MGI : Buah Batu-Jl. Ri Leuwi Panjang

By plane
SOEKARNO HATTA At 180km / 111.86 miles

GPS :-6.90491, 107.604

Hotel services

THE SQUARE

The Square is a new dining experience concept serving authentic Indonesian, Asian and Western specialities. Open for breakfast, lunch and dinner, this restaurant offers extensive buffet and a la carte options.

Services in the hotel and nearby

Check-in from 16h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

One Restaurant
One Bar
Breakfast
- Buffet Additional charge
Room service
- Cold snacks
- Hot meals

10 Meeting rooms
Business Center
- Business center with support staff
- Self service business center

Wheelchair accessible hotel

Hotel informations
- 156 rooms
- No room for people with reduced mobility
- No family room
- 9 connecting rooms
- 51 non-smoking rooms
- 11 floors
Languages spoken at the hotel
Laundry / Valet Services
- Dry cleaning / Ironing
Wi-Fi
- High speed transmission line Additional charge
- WiFi in the communal areas
- High Speed WiFi
- WiFi at the hotel
- High Speed internet
Air conditioning
- Air Conditioning
Check In & Check-out facilities
- Express check-out
Porter
- Porter
Concierge
- Concierge
Safe deposit box at reception
- Safe deposit box at reception

Parking Area of Novotel Bandung Additional charge
- On site
- 82 parking spaces
- Private
- Parking opened 24/7
- Parking with security service
- Valet parking

Novotel Bandung Swimming Pool
- Outside
- On site
In Balance Fitness Center
- On site

Gift shop/newspaper shop

Services for children
- Childrens Club for 6 to 12 years
- Childrens Club for 3 to 6 years
- childrenclub03
- Indoor playground for children
- Play area

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room King-size Bed

Accessible room

Max. number of persons: 3
Area: From 26 m² / 280 sq ft
Views: City View *

Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Superior Twin Beds

Accessible room

Max. number of persons: 3
Area: From 26 m² / 280 sq ft
Views: City View *

Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

PREMIER 1 KING BED

Accessible room

Max. number of persons: 3
Area: From 26 m² / 280 sq ft
Views: City View *

Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

PREMIER 2 SINGLE BEDS

Accessible room

Max. number of persons: 3
Area: From 26 m² / 280 sq ft
Views: City View *

Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Executive 1 King Bed

Accessible room

Max. number of persons: 3
Area: From 32 m² / 344 sq ft
Views: City View *

Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Your meetings and events

Our meeting rooms

Number of meeting rooms: 13
Maximum size: 384 m²
Maximum capacity: 320 people
Maximum banquet capacity: 320 people

Find out more

Good stay

Andina Couples - 14/10/2021 Confirmed reviews ALL

Thankyou for ledy for welcoming me upon checkin. Upgrade my room,thankyou for your humble and kindness. I’ll be back soon to novotel

Dear Mrs. Andina We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Good food, good location

Thomas Families - 11/10/2021 Confirmed reviews ALL

Apperciate for all service from novotel staff hotel

Dear Mr. Thomas M., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Memorable experience when we stay at this hotel

Muhammad R. Couples - 11/10/2021 Confirmed reviews ALL

Special thanks to Ms. Sabrina FDA For Assist me to rebook my reservation. Thank you so much.

Dear Mr. Muhammad R., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

the stuff and the services was excellent

Padli Friends - 10/10/2021 Confirmed reviews ALL

satisfied, comfortable.

Dear Bapak Padli Y., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

very satisfying

Ramadhan S. Couples - 10/10/2021 Confirmed reviews ALL

nyaman, bersih, good services. but few aminities and sandals only get 1 pair for 2 guests.

Dear Bapak Ramadhan S., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Good stay

Donna H. Families - 09/10/2021 Confirmed reviews ALL

During stay in Novotel, before we enter into the room they put the sticker one the key slot that the room are clean and Disenfectan all the area, this is make me more fill safe to stay with family.

Dear Ibu Dinna H., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Pleasant Stay, Good Price

Rachman N. Friends - 07/10/2021 Confirmed reviews ALL

We stayed for a night and booked two rooms adjacent to each other. Initially, we booked two rooms with twin beds but the hotel was able to provide rooms with one king bed for us, which was amazing. The check-in process was quick and no-nonsense. The rooms were spacious and pretty clean and what I love the best from Novotel Bandung is that all the bathrooms have a bathtub. However, the WiFi was not reliable and we had difficulties connecting and staying connected to the internet. Overall, we had a wonderful stay and would love to come back again.

Dear Mr. Abdurrahman Karim, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

good stay

Endah Business - 06/10/2021 Confirmed reviews ALL

simple room but comfortable

Dear Mrs. Endah We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Good Stay

Kristianti D. J. Families - 06/10/2021 Confirmed reviews ALL

We stayed for 1 night in Novotel Bandung and we got room upgraded to Executive Room - thank you! We have stayed in Novotel Bandung few times and always satisfied with the services. My inputs are the toilet flash - the water didn't run well, you have to push the flash botton until the water stop unless the water will not come out well. Second, there was a licking on shower door.

Dear Mrs. Kristianti Dewi J. J., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Very nice place to stay

Raymond C. Families - 05/10/2021 Confirmed reviews ALL

The room is spacious and clean. Food is also good no complaints. Well located in the heart of Bandung. We accidentally left something after checkout, and realized the next day. Call them back, we got very good response and they found it. Then they sent it back to us. Bravo....

Dear Mr. Raymond C., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Well location

Anonymous Families - 03/10/2021 Confirmed reviews ALL

Good price,

Dear Mr. Irwan S., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Lovely Stay @Novotel Bandung

Irfan S. Couples - 03/10/2021 Confirmed reviews ALL

First time staying at Novotel Bandung, the hotel is clean and beautiful, the hotel employees are friendly and most importantly the health protocols of COVID--19 that are implemented are completed. Even though it's just a day at the hotel, it's very fun because there are many facilities that don't make you bored, such as a swimming pool, wifi, tv, etc. It's really suitable for a staycation with your beloved lover.

Dear Mr. Irfan S., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Poor Facility

Zp Families - 03/10/2021 Confirmed reviews ALL

The air conditioning wasn't cool at all, feels like a fan. Water was dirty, yellowish color and little bit smell. Swimming pool's water was foggy and the pool dirty. The only good with this hotel is the breakfast menu and taste.

Dear Bapak Zalvin P., Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Siswanto Room Division Manager

Good stay

A. Couples - 03/10/2021 Confirmed reviews ALL

Service very well, room is clean and comfort.

Dear Ms. Siti Nur A., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Good stay

Anna R. S. Families - 01/10/2021 Confirmed reviews ALL

The room quite bug compare to the same type of hotel, the staff are kind and fully welcome, the food variative. Overall we are happy to stay at Novotel and will come back again someday

Dear Ibu Roida S., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Stay safe at Novotel

Satrio Business - 30/09/2021 Confirmed reviews ALL

we were following strict health protocols but do not reduce the comfort while staying there. Room service needs for dining and room cleanliness are also well maintained. things to improve are related to Service time during check out and parking area.

Dear Bapak Haryo Satriyo Tomo, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Disappointed

Anonymous Business - 30/09/2021 Confirmed reviews ALL

The room availability may not be real as it shows in the web or in the apps, doesn't matter how many rooms are empty but you will always receive a statement "Sorry the room is under preparation can you hold on...." And as well, you have deposit 1.5 times of your room rate but it is still useless when you want to order a room service as well as order a drink at the bar. THEY FORCE YOU TO PAY ON THE SPOT! QUESTION now is, what is the deposit used for???????? As soon as my member expired because of Covid 19 in which i haven't extend it yet, does Accor do this to Ex-member? or to all quest as well maybe?

Dear Bapak Sugih Utama, Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Siswanto Room Division Manager

Great hotel

jeffA8459PR 18/08/2021 TripAdvisor review

It’s been a while that i stayed at Novotel Bandung due to pandemic. The service is great, room is spacious and clean. We’ve got a nice welcome drink and free breakfast. Thanks to mbak Fitri who assist me in making Reservation. Definitely, we will come bavk to this hotel

Dear Mr. Jeff, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arief B. Maulana General Manager

we will be back

bginandjar 15/04/2021 TripAdvisor review

Staying at the Novotel Bandung hotel makes me and our family really enjoy the comfortable atmosphere and the friendliness of the serving staff. With loyalty members, we always get a free room upgrade and add to our happy feelings during we stay.

Dear Mr. Bginandjar, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Good covid protocol in the hotel

10Tom Business - 21/11/2020 TripAdvisor review

I noticed Novotel Bandung has upgraded their health protocol during the pandemic. Every guest is served during breakfast and the variety of the menus are not reduced. The staffs (front office, restaurants and house keeping) are very friendly and helpful.

Dear 10Tom We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Novotel Bandung has received certificates from IDO care Kementerian Pariwisata and ALLsafe Accor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Our most recent 20 reviews

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