ibis Styles Bandung Grand Central Hotel 3 stars

We were not happy during having our breakfast. Even though, We already payed the room including breakfast but in the restaurant somebody came and complaint us that my room is not including breakfast. Finally, we stopped our breakfast and left the restaurant.

Quite good place with nice facility and good location. Payless for a nice place. Really enjoy the stay.

I stay at this hotel almost every time I have business travel to bandung, the hotel location is very good the people are friendly and the service is very good. But I noticed that the hotel no longer put hand sanitizer in the room and also the restaurant seem a little crowded than before

ibis Styles Bandung Grand Central is value for money hotel. The room is clean and bright. The view from my room was amazing (gedung sate). The hospitality also nice.. everyone is friendly and always smilling. The surrounding area just perfect. I can do exercise at gasibu or at the nearest park. Kids also happy because we can walk to the museum. I can call this our home when we are visiting Bandung.

Second visit to Ibis styles Grand central Bandung, and the place was packed, which I believed good for business. However due to high occupancy PLUS shared parking space with Convention centre and Pullman, finding a space was a NIGHTMARE. I strongly suggest that Ibis and Pullman assigned 2-3 parking space designated for ALL Members, as some Accor Hotels in Malaysia, Singapore, and Thailand with shared parking space with another hotel or public places (Mall, Apartment, etc) they will ASSIGNED few VIP parking for “Certain” TIER Accor Member. My second visit also LACK of welcome amenities, unlike my first visit back in March. During my first visit, the hotel provide a Welcome amenity as usual, such as Greeting Letter from GM / Manager on duty and a Welcome snack. Sadly, during my second visit recently, none of those are provided. As I accidentally left my E-cigarettes back in my room, I contacted the last FO Manager (Mrs Ratih) as thats the only number I can contact and kept from the welcome letter back in March.I have tried several times calling the hotel landline and redirected by the OPERATOR to Ibis Styles front desk, but NO ONE pickup as I assumed Everyone is Busy handling guest. Unfortunately Mrs Ratih are no longer working due to Pregnancy, however she did offered an assistance by forwarding my Messages to her colleague back at Ibis. Luckily I was contacted back by Mr Yogi, who are also handled my Checkout. Thus it is easier for us to communicate further as we both remembered. I highly appreciate the extra miles and assistance from Mr Yogi and Mrs Ratih (although she is currently not working). Unfortunately I cant say the same to Mr. Ricardo the FO Manager, as I already told him on the second day (During my transfer from Twin to double Bed room) that I did not receive the usual welcome amenity. Perhaps slip on his mind.