ibis Styles Bandung Grand Central 3 stars

Customer review rating (ALL Rating) 4.6/5 1,177 reviews

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Description

Hotel extras

  • The hotel features a modern art theme, which fits Bandung as a UNESCO City of Design.

  • The hotel is located in front of Gedung Sate and near the shopping areas.

  • The hotel's multiple entrances provide easy access for guests.

  • The hotel is within walking distance to the food court at the gourmet market.

  • Rooms with Gedung Sate views are available.

Our accommodation(s)

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Hotel location

ibis Styles Bandung Grand Central

Jl Diponegoro No 27, Citarum, Bandung Wetan
40115 BANDUNG
Indonesia

GPS:-6.900046, 107.61741

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Room service

STREATS

A contemporary all day dining at Streats offers mouth watering dining experiences, from buffet to the ala carte menu. Inspired by Bandung local street food, Streats Restaurant crafted Asian food delight with strong local flavours.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,177 reviews

Customer review rating 4.5/5

Ayun S. R. Business - Confirmed reviews ALL

Well located, luxury hotel with a good price

Dear Ayun S. R., We very much appreciate your comments regarding your stay at the ibis Styles Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 4.5/5

Raditya M. P. Solo - Confirmed reviews ALL

For a vibrant midscale property operating during one of the busiest holiday periods — combined with major external events around the hotel area — ibis Styles Bandung Grand Central delivered an impressively polished and energetic hospitality experience that genuinely exceeded expectations. The room cleanliness was excellent, the atmosphere remained lively yet comfortable, and the overall service culture felt remarkably attentive from start to finish. What stood out most was how consistently composed and proactive the team remained despite the exceptionally high occupancy levels. Breakfast service deserves particular praise. Even during peak hours, the buffet was managed exceptionally well. Dishes were almost never left empty for long, as the culinary team actively monitored and replenished the stations with impressive efficiency. The noodle station quickly became one of my personal favorites, while the coordination between the noodle and egg stations was unexpectedly seamless. Despite being separate stations, the staff happily accommodated my custom request to place freshly prepared eggs directly over the noodles — a small detail perhaps, but one that reflects genuine teamwork and guest-oriented hospitality. Several team members deserve special recognition for elevating the experience beyond what one would normally expect from a three-star property. Mr. Nurdin, the Supervisor, handled my check-in process with admirable efficiency while patiently explaining every detail regarding my redemption booking, including Euro conversion calculations, total points usage, remaining balance, and the hotel’s pre-authorization process on my credit card. The explanation was transparent, professional, and effortless to follow. Mr. Yogi, Assistant Front Office Manager, demonstrated exceptional dedication by actively coordinating my requests with the team even while off duty — a level of commitment rarely seen even in higher-tier hotels. Mr. Renza, the Duty Manager, handled my check-out professionally by clearly re-explaining the final billing after points redemption. More importantly, when I accidentally left my phone in the room, communication and coordination with the team were handled swiftly and efficiently, turning what could have been a stressful situation into a reassuringly smooth resolution. Ms. Khunafa was equally responsive in quickly retrieving my phone and warmly assisting with my welcome drink order. Meanwhile, Rifky, one of the waiters, displayed an intuitive understanding of guest needs during the welcome drink experience — immediately bringing an ashtray the moment I started smoking and cheerfully replacing my drink after noticing the order was incorrect. These are small gestures, yet they represent the kind of attentiveness that leaves a lasting impression. What makes this property particularly impressive is that this level of hospitality would already be commendable in many five-star hotels — yet ibis Styles Bandung Grand Central delivers it within a three-star segment. That alone speaks volumes about the strength of its people and service culture. For travelers seeking a youthful, energetic, and genuinely well-managed stay experience in Bandung, this property proves that excellent hospitality is never solely defined by star classification.

Customer review rating 4.5/5

Kendrew S. Families - Confirmed reviews ALL

Location was great. Only 1 thing the bath towel smells so bad. The rest is wonderful!

Dear Kendrew S., We very much appreciate your comments regarding your stay at the ibis Styles Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 4.0/5

Hilman A. Families - Confirmed reviews ALL

Really helpful staff and the room is as requested

Dear Hilman A., We very much appreciate your comments regarding your stay at the ibis Styles Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Customer review rating 5.0/5

Natasha S. Families - Confirmed reviews ALL

The staff were very polite and helpful. Service was extraorfinary and rooms were clean, cozy and a nice fragrance at the lobby.

Dear Natasha S., We very much appreciate your comments regarding your stay at the ibis Styles Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Ayu Ramadhani Guest Relation Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central

Other web-users rate our hotel

  • 592 reviews 9.4/10 Location
  • 1,063 reviews 8.8/10 Room
  • 1,015 reviews 9.2/10 Service
  • 12 reviews 7.4/10 WiFi
  • 578 reviews 8.7/10 Cleanliness
  • 484 reviews 8.9/10 Food
  • 410 reviews 8.5/10 Breakfast
  • 339 reviews 8/10 Comfort

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