Grand Mercure Bandung Setiabudi 5 stars

Customer review rating (ALL Rating) 4.5/5 1,325 reviews

Hotel extras

  • Large and warm, sparkling swimming pool

  • Lagoon rooms with direct access to swimming pool

  • 15 minutes driving to Lembang area

  • Best Bandung city view at Kepler Sky Lounge

  • Chinese fine dining at Jing Paradise

ALLSAFE approved hotel

Hotel location

Grand Mercure Bandung Setiabudi

Jl Dr Setiabudi No 269 275
40154 BANDUNG
Indonesia

GPS:-6.85478, 107.595374

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,325 reviews

TripAdvisor Rating  4.5/5  2,924 reviews

Way better than i expected

Customer review rating 5.0/5

Vincent W. Families - Confirmed reviews ALL

Before this, already stayed in different grand mercure (malang and surabaya).but bandung stay is just memorable and wonderful.

Dear Mr. Vincent W., Thank you for your wonderful feedback. It is great to know that the magic still work for times around. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please be assured that I will pass your so kind words about service to all our team especially Pak Agin our Front Office Manager. Once again, thank you for your kind feedback, hope it will not be too long before we get a chance to welcoming you back. Yours sincerely, Engkun Kurnia General Manager

Bandung trip

TripAdvisor rating 5.0/5

Edwin W Families - TripAdvisor review

I love the place nice pool nice room big lobby big room good place love the food good nice place the pool is super big best hotel in bandung I would come back here for the next trip to bandung the chinese food beside it is very good too love it all thank you

Dear Mr. Edwin, Thank you for the lovely review on this site. We love to hear that your time was well spent with us. The nice pool, nice room, the big lobby along with the nice facilities. Happy to read that you enjoyed them all. Looking forward to welcoming you back on your next visit very soon. Yours Sincerely, Engkun Kurnia General Manager

Grand mercure setiabudi the best

TripAdvisor rating 5.0/5

Fanny S Families - TripAdvisor review

This our third time stay in grand mercure setiabudi.this hotel clean,service very good,and thanks to mr rizki arrange our room.mr rizky very nice.we arrived at afternoon.we have afternoon tea.restaurant very comrftable.thanks grand mercure setia budi

Dear Ms/Mrs. Fanny, Thank you very much for sharing your experience and trust in our genuine hospitality. We love hearing your feedback and it is great to know that the magic still work for 3rd times around. I will definitely convey your kind compliment to Rizky from the Front Office team. Once again, thank you for recommending our hotel to other travelers and we look forward to welcoming you back on your next visit very soon. Yours Sincerely, Engkun Kurnia General Manager

Staycation with Family

TripAdvisor rating 5.0/5

haiharumi Families - TripAdvisor review

It is my first time stay in Mercure Setiabudi. It is a nice experience. The employee service is good. We enjoy breakfast so much. and the sunny side up is delicious enough. It is my pleasure to be back here

Dear Ms/Mrs. Harumi, We love hearing your feedback. Glad to see that the enthusiastic hospitality from our team had made our unique property a wonderful hotel in your view. I have shared your comments with all staff and I am sure that this feedback will serve as an encouragement to all of staff as we strive to continuously improve the quality of services. Thank you for your trust in us and we look forward to welcoming you back on your other visit very soon. Yours Sincerely, Engkun Kurnia General Manager

Well relaxed stay

Customer review rating 5.0/5

Tia K. Families - Confirmed reviews ALL

The staff were friendly and went above and beyond to assist. The breakfast buffet was excellent even on a weekday. It is gofood friendly. Located in an area where the weather is nice and cool. Away from the traffic and busyness of bandung city.

Dear Mrs. Tia K., Your comment says it all. Thank you very much for sharing your experience and trust in our genuine hospitality. Please be assured that I will pass your so kind words about service to all our team especially to Mr. Agin that went to some extra miles to ensure your stay was nothing short of a great experience. Once again, thank you for your amazing review. I will be happy to meet you in the near future and we hope it will not be too long before we get a chance to welcoming you back. Best regards, Engkun Kurnia General Manager

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Other web-users rate our hotel

  • 158 reviews 8.8/10 Location
  • 675 reviews 7.9/10 Room
  • 667 reviews 9.2/10 Service
  • 16 reviews 8.2/10 WiFi
  • 504 reviews 8.7/10 Food
  • 340 reviews 8.1/10 Cleanliness
  • 338 reviews 9/10 Amenities
  • 258 reviews 8.5/10 Breakfast

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