Grand Mercure Bandung Setiabudi 5 stars

Customer review rating (ALL Rating) 4.6/5 962 reviews

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Description

Hotel extras

  • Large and warm, sparkling swimming pool

  • Lagoon rooms with direct access to swimming pool

  • 15 minutes driving to Lembang area

  • Best Bandung city view at Kepler Sky Lounge

  • Chinese fine dining at Jing Paradise

Our accommodation(s)

Hotel location

Grand Mercure Bandung Setiabudi

Jl Dr Setiabudi No 269 275
40154 BANDUNG
Indonesia

GPS:-6.85478, 107.595374

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  962 reviews

TripAdvisor Rating  4.5/5  3,639 reviews

Certificate of excellence 2023

Comfortable stay for family

TripAdvisor rating 4.0/5

Inspire20470194155 TripAdvisor review

Quick check-in and got room upgrade. Room is very spacious with view overlooking the swimming pool and swimming pool with warm water is a plus point. Special thanks to Mr. Syauqi who welcomed us with very hospitable service. However taste of the food is just average even though there is vast variety of it.

Dear guest, Thank you for your wonderful feedback. It is great to know that the magic still work for times around. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please be assured that I will pass your so kind words about service to all our team especially to Syauqi. Once again, thank you for your kind feedback, hope it will not be too long before we get a chance to welcoming you back. Yours sincerely, Engkun Kurnia General Manager

One of the best accor hotel to stay from in Bandung

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Great stay, and very affordable with the service and compliments they gave us. They have big rooms and very comfy bed. Decent gym and swimming pool, the drawback would probably the breakfast, they dont have alot of variety, but still good. Would be glad to stay in this hotel for staycation later on!

Dear Mr. Denny Yahya p., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Engkun Kurnia General Manager

Hotel ⭐️⭐️⭐️⭐️⭐️ Recommended in Bdg🩷

TripAdvisor rating 5.0/5

rshtrsnt TripAdvisor review

Really Comfort during stay in Grand Mercure Bandung. all Staff are Friendly when check in and helpful. Room clean and cozy with full amenities. Kids playground and Pool also clean and make our children happy play in there. Breakfast so many varieties and sooooo Good ! Thank you so much mas Stevan and Mas Alam for your kind service. Also thank you to Mba Stefani/ GRO teams& HK team made our rooms pretty good with your mirror art, towel art and Slice birthday cake for our kids, Hopefully we can stay again in the future🩷

Dear Ms/Mrs, Tresanti, Thank you so much for the beautiful poetry that you made for us, it is indeed our accomplishment to be able to make your stay memorable. I had passed your so kind words about service to Stevan, Alam, Stephanie and HK teams, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, thank you and hope it will not be too long before we get a chance to welcoming you back. Yours sincerely, Engkun Kurnia General Manager

Good services

Customer review rating 5.0/5

Tio Families - Confirmed reviews ALL

The room was very pleasant, it was cozy and clean. Breakfast was excellent and incredibly varied. For dinner was delicious and with many food choices. The hotel team has always been friendly, patient and helpful. That impressed me the most. No matter what time of day or night, you could turn to them with all your concerns.

Dear Mr. Tio R., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

Good stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Good stay, good ambience

Dear Ms/Mrs. Sri Rahayu W., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

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Other web-users rate our hotel

  • 179 reviews 8.3/10 Location
  • 619 reviews 8.3/10 Room
  • 653 reviews 9.5/10 Service
  • 8 reviews 7.6/10 WiFi
  • 334 reviews 8.6/10 Amenities
  • 333 reviews 8.1/10 Breakfast
  • 322 reviews 8.5/10 Cleanliness
  • 233 reviews 9.6/10 Pool

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