Grand Mercure Bandung Setiabudi 5 stars

Always love their warm water pool

Cozy. Good breakfast. Nice and warm pool. Lope lope lope

Everything is excellent. The only down side is the smell in the bathroom. I guess it has something to do with the plumbing because the smell comes from the toilet. You need to fix this. I stayed in room 533. The other day, when I stayed in room 529, I have had the same problem. So your ME dept need to sort this out. It's kinda annoying.

Located near Tourism Destination, Lembang area of Bandung city (northern part) This hotel is the ONLY international chain nearest to Tourist destination Lembang. The rest are some Local chains with range from Luxury to Budget Hotel. Most international chains Open in Bandung city area, seems they dare Not to risk opening to suburban Lembang. NOTE : Pullman just open new props in Bandung City area Diponegoro (located faraway from Tourism area, but have Great Lounge) This Mercure had good Reputable restaurant for Chinese food namely JING restaurant. But our bfast buffet was in another one by swimming pool. This prop does not come with High Floor design, max 8-9 floor but good enough to be semi Resort concept. The climate already enjoying the Low temp of Mountain area, so we can sleep with no air con (thou the building has installed for Guests) We got Upgraded to Privilege Room with dedicated Terrace seating area with View of Swimming Pool. The swimming Pool is Integrated concept with Park and Lounge. Morning breakfast can have seating by Pool side. At night, the pool has Bottom Sparkling lights so to enhance the Ambience of Landscape. Very cool concept, looking at the pool at night with this installation, makes us feel like looking at Sparkling Gems in the dark of night. The pool area had many Outdoor Seating beside the Lounge/Bar, so we can have outside dining in day or night. Privilege Room is one tier below Suite, but we do get Afternoon Tea as well. The staff forgot to inform about the afternoon tea, but the next day thanks to Phillip, our hotel staff, they can arrange FnB Package for takeaway after check out to compensate. Overall this prop is best alternative for those who want International chain nearest to Bandung tourism area. For those who do Business meeting in Bandung city, had better find accor in city area, considering the Traffic and Distance. Will come back again for sure.

Good location, big room space, nice place and ambience, hospitality staff and warm pool... Always very happy to stay here.

good hotel for family holiday.

Great stay, the room is clean. The breakfast option is good and tasty.

For restaurant team, need to implement health protocols clearly to the guests who weren't wearing their masks while queuing up. Seemed like the F&B team was reluctant to remind guests. Cleanliness in the hallway should also be improved because during our staying on the 7th floor, there was a pile of trash near the lift that not taken by the janitor. Could it be concluded that the 7th floor hallway was not cleaned regularly? Checked the cctv then.

Pool awesome. But the towel already shabby. Bathroom also not too clean for 5 star hotel

if i visit bandung next time, grand mercure setia budi its not first choice for me

Although I was afraid of Corona Virus, I feel safe because Accor Hotels have a clear cleaning protocol.

Stay in Grand Mercure Setiabudi is one of my wish list and it came true this year. The stay is originally for my babymoon staycation, but in the same weekend my brother in law got married (unfortunately not in Grand Mercure, but only took 5 minutes from here) I really enjoy my stay in Grand Mercure, upon entered the room I was in awe with the decoration. My niece was very happy to enjoy the swimming pool. My husband and her spent the evening swimming. Thank you for your hospitality and can't wait to be back, next one will be with my own child

Grand Mercure are located on the road Bandung to Lembang

Good hotel, friendly but need more variant for breakfast

I was enjoying my staycation at junior suite. During my stay, something has troubled me so much. 1. unpleasant smell in the bathroom of room number 560 2. uncleaned swimming pool. lot of dust , leaf, and trunks 3. abandoned Gym. i was using the facilities, but lot of stain that is very disturbing. no a single person in charge near that area as well.