Grand Mercure Bandung Setiabudi

Grand Mercure Bandung Setiabudi 5 stars

Customer review rating (ALL Rating) 4.5/5 1,361 reviews

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Hotel extras

  • Large and warm, sparkling swimming pool

  • Lagoon rooms with direct access to swimming pool

  • 15 minutes driving to Lembang area

  • Best Bandung city view at Kepler Sky Lounge

  • Chinese fine dining at Jing Paradise

ALLSAFE approved hotel

Hotel location

Grand Mercure Bandung Setiabudi

Jl Dr Setiabudi No 269 275

  • By plane

    HUSEIN SASTRANEGARA At 9.3km / 5.78 miles

  • By plane

    HUSEIN SASTRANEGARA At 5.7km / 3.54 miles

  • By train

    STASION BANDUNG At 807km / 501.45 miles

  • By train

    STASIUN BANDUNG At 11km / 6.84 miles

GPS:-6.85478, 107.595374

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,361 reviews

TripAdvisor Rating  4.5/5  2,578 reviews

Certificate of excellence 2022

One Stop Holiday with mountain breeze..

TripAdvisor rating 5.0/5

PIERRE QUENDA M Families - TripAdvisor review

A Definetely place to come back! Kids have heated pool and interesting fish pond. While adults can enjoy complimentary cocktails or Beer in the Soren Bar near the pond, served by the warm hearted, Mr. Yogi. What I appreciate much from this Hotel is they still keep supervise the guests to keep wearing mask especially when guests taking buffet food when breakfast. Please keep doing that

Amazing Stay

TripAdvisor rating 4.0/5

118anastasyac Families - TripAdvisor review

We stayed at weekend in this hotel at room 227 and were amazed by the service and professionalism of the staff whether it is concierge, reception or housekeeping especially Vanessa from FO Team. Large outside pool. Suites are well funished, clean and comfortable. We recommend this hotel if you want to spend you weekend. Thank you for amazing stay and we will comeback again soon.

The warmest hospitality made me feel like home

TripAdvisor rating 5.0/5

MonicaQuenda Families - TripAdvisor review

The primadona of this hotel is the heated pool that made parents less worry their kids will get cold of the freezing water. But for our family, the greatest thing is the hospitality of the hotel staf especially team of Front Office, Mr. Agin, Ms. Diani & friends who tried their best to accomodate the need of the guests. Thank You

good location, but cleaning in toliet must be increase.. unpleasant smell

Customer review rating 2.5/5

Ddr Families - Confirmed reviews ALL

good and helpfull staff

Dear Mr. Kusuma H., Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will definitely do improvement on the areas you pointed. Your comment has been duly passed to Department Heads concerned for their immediate attention and to avoid similar experience occurring again in the future. Our great hope for you to keep continue supporting our hotel in the near future and show you the true Grand Mercure experience. Yours sincerely, Engkun Kurnia General Manager

MSID FY23 Kick Off

TripAdvisor rating 5.0/5

Annisa2586 Business - TripAdvisor review

Amazing Hotel , very big and we have Great Food for lunch , dinner and breakfast , very complete with various kind of food … spacious room and so clean very nice room , good service definitely will come back soon ..

Dear Ms/Mrs. Annisa2586, Your comment says it all. Thank you for your terrific feedback. We are really pleased to read that you had an enjoyable stay in our hotel. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services that accordance with health protocol. Once again thank you for your feedback and we hope it will not be too long before we get a chance to welcoming you back for the next visit. Yours sincerely, Engkun Kurnia General Manager

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Other web-users rate our hotel

  • 131 reviews 8.7/10 Location
  • 620 reviews 7.9/10 Room
  • 610 reviews 9.1/10 Service
  • 17 reviews 7.2/10 WiFi
  • 466 reviews 8.5/10 Food
  • 318 reviews 8.8/10 Amenities
  • 310 reviews 8.4/10 Cleanliness
  • 230 reviews 8.1/10 Breakfast

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