Grand Mercure Bandung Setiabudi 5 stars

Customer review rating (ALL Rating) 4.6/5 1,072 reviews

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Description

Hotel extras

  • Large and warm, sparkling swimming pool

  • Lagoon rooms with direct access to swimming pool

  • 15 minutes driving to Lembang area

  • Best Bandung city view at Kepler Sky Lounge

  • Chinese fine dining at Jing Paradise

Our accommodation(s)

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Hotel location

Grand Mercure Bandung Setiabudi

Jl Dr Setiabudi No 269 275
40154 BANDUNG
Indonesia

GPS:-6.85478, 107.595374

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,072 reviews

TripAdvisor Rating  4.5/5  3,731 reviews

Certificate of excellence 2023

Perfect Short Vacation

Customer review rating 5.0/5

Dominicus W. K. Families - Confirmed reviews ALL

Mba Wulan and all hotel staff are kind, humble, and helpfull. Housekeeping good, bellboy good, security good, food and beverage good, pool restaurant good, guard pool good, parking good. Perfect!!!

Dear Dominicus Wendi K., It is great to know that the magic still work for times around. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please be assured that I will pass your so kind words about service to all our team especially to Wulan and all the staff. Once again, thank you for your kind feedback, hope it will not be too long before we get a chance to welcoming you back. Yours sincerely, Engkun Kurnia General Manager

Well located and good stay

Customer review rating 5.0/5

Ericson W. Families - Confirmed reviews ALL

Hotel yang sangat nyaman

Dear Mr. Ericson W., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

Almost excellent for stay

Customer review rating 4.5/5

Dave Business - Confirmed reviews ALL

There is nothing to fault about this hotel, the rooms are spacious and comfortable, the breakfast is varied and delicious, highly recommended for a staycation, the only drawback is the location which is a bit far from the city

Dear Mr. David, We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

the bed cover was not properly cleaned, it smells and the handle of shower was defect and the floor was not properly wiped, there were dust.

Dear Mr. Johnny T., Thank you for staying with us and for your kind attention by giving us your feedback during your experienced stay. We really need guests highlights like yours to keep our level of quality and truly wish that you will continue your support towards Grand Mercure Bandung Setiabudi. We do hope that we will have opportunity to welcoming you back to our hotel in the near future. Best regards, Engkun Kurnia General Manager

Such a relaxing 1 night stay

Customer review rating 4.5/5

Yet Families - Confirmed reviews ALL

came here for one night stay on the weekend. always coming here for the hospitality, cool weather and warm swimming pool! there were 2 weddings during my stay there, goes to show how popular this property for family events like these. and great great breakfast!

Dear Ms/Mrs. Yulita Eka T., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

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Other web-users rate our hotel

  • 184 reviews 8.5/10 Location
  • 639 reviews 8.2/10 Room
  • 674 reviews 9.3/10 Service
  • 10 reviews 8/10 WiFi
  • 579 reviews 8.7/10 Food
  • 350 reviews 8.5/10 Amenities
  • 337 reviews 8/10 Cleanliness
  • 326 reviews 8.4/10 Breakfast

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