Grand Mercure Bandung Setiabudi 5 stars

Customer review rating (ALL Rating) 4.6/5 666 reviews

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Description

Hotel extras

  • Large and warm, sparkling swimming pool

  • Lagoon rooms with direct access to swimming pool

  • 15 minutes driving to Lembang area

  • Best Bandung city view at Kepler Sky Lounge

  • Chinese fine dining at Jing Paradise

Our accommodation(s)

Hotel location

Grand Mercure Bandung Setiabudi

Jl Dr Setiabudi No 269 275
40154 BANDUNG
Indonesia

GPS:-6.85478, 107.595374

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  666 reviews

TripAdvisor Rating  4.7/5  3,600 reviews

Customer review rating 4.5/5

Dadan D. S. M. S. Families - Confirmed reviews ALL

The stay is overall very good, the staff is really accommodating us, and we get the upgrade rooms coming from the perks of Platinum status in Accor ALL in the peak holiday season. The room is very clean and the pool is quite big and suitable for having fun with the kids. The breakfast also very good and have a lot of variety of foods.

Dear Mr. Dadan D. S., Thank you very much for sharing your wonderful experience with us. We are delighted to hear that you enjoyed your stay, especially the room upgrade as part of your Accor ALL Platinum benefits, and that our team was able to accommodate you well during the peak holiday season. It is also great to know that you found the room clean, the pool enjoyable for family fun, and the breakfast selection varied and satisfying. We truly appreciate your kind words and look forward to welcoming you and your family back to Grand Mercure Bandung Setiabudi for another memorable stay. Yours sincerely, Engkun Kurnia General Manager

Customer review rating 4.0/5

Kelvin S. Families - Confirmed reviews ALL

Good location and swiming pool for kids, the minus point was the aircon sounds in the room is noisy

Dear Mr. Kelvin S., Thank you for staying with us and for your kind attention by giving us your feedback during your experienced stay. We really need guests highlights like yours to keep our level of quality and truly wish that you will continue your support towards Grand Mercure Bandung Setiabudi. We do hope that we will have opportunity to welcoming you back to our hotel in the near future. Best regards, Engkun Kurnia General Manager

Customer review rating 5.0/5

Heryanto O. Families - Confirmed reviews ALL

Good location and good stay. Good food.

Dear Mr. Heryanto O., Thank you for sharing your wonderful review. Hope it will not be too long before we get a chance to welcoming you back for another wonderful staycation at Grand Mercure Bandung Setiabudi. Best regards, Engkun Kurnia General Manager

Customer review rating 4.5/5

Meiliza S. Families - Confirmed reviews ALL

Three nights at the lagoon type room gave us anytime access to the heated swimming pool. We swam every morning and night to my children's delight. The room type comes with afternoon tea at the Keppler Lounge on the 9th floor or the So'ren Lobby Bar. The breakfast buffet was top notch. So many variety and the ice cream made my children's day.

Dear Mrs. Meiliza S., Thank you very much for sharing your lovely experience with us. We are delighted to hear that you and your family enjoyed your stay in our Lagoon room, especially the direct access to the heated swimming pool. It is wonderful to know that swimming in the morning and evening brought so much joy to your children. We are also pleased that you appreciated the afternoon tea experience at Keppler Lounge and So’rèn Lobby Bar, as well as our breakfast buffet selection. Knowing that the variety and ice cream made your children’s day truly means a lot to our team. Thank you once again for choosing Grand Mercure Bandung Setiabudi. We look forward to welcoming you and your family back for another memorable stay. Best regards, Engkun Kurnia General Manager

Customer review rating 4.0/5

Hartanto W. Families - Confirmed reviews ALL

I enjoyed my brief and first time stay in Grand Mercure Bandung. I like the location and the weather in Setiabudi. The staffs are nice and the Hotel is sizable. Good Christmas decorations.

Dear Mr. Hartanto W., Thank you for choosing Grand Mercure Bandung Setiabudi for your first stay and for sharing your kind feedback with us. We are delighted to hear that you enjoyed the location, the pleasant weather in Setiabudi, and the overall ambiance of the hotel. We are also pleased to know that our team’s hospitality and the size of the hotel contributed positively to your experience, and that you appreciated our Christmas decorations. Your encouraging words truly motivate us to continue delivering excellent service. We look forward to welcoming you back for a longer and even more enjoyable stay in the future. Best regards, Engkun Kurnia General Manager

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Other web-users rate our hotel

  • 170 reviews 8.1/10 Location
  • 801 reviews 9/10 Room
  • 1,066 reviews 9.5/10 Service
  • 11 reviews 8/10 WiFi
  • 853 reviews 9.2/10 Food
  • 468 reviews 9/10 Amenities
  • 465 reviews 8.9/10 Breakfast
  • 423 reviews 9.4/10 Cleanliness

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