Grand Mercure Bandung Setiabudi

Grand Mercure Bandung Setiabudi 5 stars

Customer review rating (ALL Rating) 4.5/5 1,313 reviews

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Hotel extras

  • Large and warm, sparkling swimming pool

  • Lagoon rooms with direct access to swimming pool

  • 15 minutes driving to Lembang area

  • Best Bandung city view at Kepler Sky Lounge

  • Chinese fine dining at Jing Paradise

ALLSAFE approved hotel

Hotel location

Grand Mercure Bandung Setiabudi

Jl Dr Setiabudi No 269 275
40154 BANDUNG
Indonesia

GPS:-6.85478, 107.595374

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,313 reviews

TripAdvisor Rating  4.5/5  2,747 reviews

Staycation with family

TripAdvisor rating 5.0/5

muhammadfadlye Business - TripAdvisor review

Today im very happy and excited come back again with my family in lagoon room hotel grand mercure setiabudi bandung and the pool very warm and we enjoy swiming here because the pool very big and u can swimm anytime in lagoon room

Dear Mr. Muhammad Fadylye, Thank you for your superb review and thank you for always coming back to our hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is indeed our accomplishment to be able to make your stay most memorable. Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us. Your Sincerely, Engkun Kurnia General Manager

Birthday at Grand Mercure Setiabudi Bandung

TripAdvisor rating 5.0/5

mohwidjourney Business - TripAdvisor review

Im happy here, i get birthday cake from hotel and very comfortable stay here ♥️ and hopefully i come back again and get complimentary again in my birthday and the hospitality its very good and all staff ITS helpfull and humble

Dear Mr. Mohwid, Thank you for your wonderful feedback on this site. It is indeed our accomplishment to be able to make your stay most memorable especially on your birthday. Very happy to hear that our staff and service met your needs and expectations. Thank you for your trust in us and recommending Grand Mercure Bandung Setiabudi to other travelers. We really look forward to celebrate many more birthday with you! Best Regards, Engkun Kurnia General Manager

Grand Mercure Bandung's 5 stars services

TripAdvisor rating 5.0/5

Kellyna_j Families - TripAdvisor review

The service was amazing. The employees were also so kind and helpful. Not to mention, that they were also so friendly and they're also amazing at their jobs. They help each other and are very kind to me and my family. They're also very helpful in the smallest detail. The breakfast was also amazing. Their coffee were spectacular and freshly brewed. Mas Efrizal, the bartender was also kind and talkative, Ibu Wulan was also amzzin at doing her job, and also mas Andre, he's the housekeeper and he's also amazing at cleaning our rooms. The cooking class for kids every which is available every Sunday and public holidays were also fun. The chefs were friendly and they did amazing at their job! Will comeback here ASAP! U guys should come and visit too!

Dear Ms/Mrs. Kellyna, Thank you for taking the time to give the astonished feedback of our hotel. Glad to see that the enthusiastic hospitality from our team had made our unique property a wonderful hotel in your view. Please be assured that I will pass your so kind words about service to all of our staff especially to Efriza, Wulan and Andre.. I am sure that this feedback will serve as an encouragement to all of staff as we strive to continuously improve the quality of services. Thank you again for sharing your experience and we hope it will not be too long before we get a chance to welcoming you back to our hotel. Best regards, Engkun Kurnia General Manager

Weekend at Grand Mercure Setiabudi

TripAdvisor rating 5.0/5

975tiarak Families - TripAdvisor review

This is my third time go to Grand Mercure Setiabudi Bandung . I always comeback here to spent my weekend or if i want to go to Bandung for holiday with my family. I chose this hotel because this hotel always give me and my family such a great and excellent service . The receptions is soo nice and soo patiently to explain about the service in this hptel. The breakfast gave me lots of variants foods, drinks and dessert. Its all yummy and nice. The room is clean and comfortable. The view from the room its nice . Everything is soo great when i stay in here . Grand Mercure Setiabudi Bandung is highly recommended to stay .

Dear Ms/Mrs. Tiara, Thank you for your superb review and thank you for always coming back to our hotel. It is indeed our accomplishment to be able to make your stay memorable. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. It is lovely to know that you were enjoyed our warm hospitality during your stay at Grand Mercure. Once again, thank you for your trust in us and we hope it will not be too long before we get a chance to welcoming you back to our hotel. Warm regards, Engkun Kurnia General Manager

What a great experience

TripAdvisor rating 5.0/5

aldodamara Families - TripAdvisor review

Room OK, food OK (great croissant), kind staff and recetionist, warm swimming pool, great playground. Overall OK with great facilities. One of favorit hotel in Bandung, near from city center, public place, public transportation. Thank you

Dear Mr. Aldo, Thank you so much for your great review about Grand Mercure Bandung Setiabudi. We are really pleased to read that you enjoy your stay with us. This is always a motivation for all team when our guests give a good feedback about the service. I will share your comments with all departments and we hope to welcome you again soon. Best Regards, Engkun Kurnia General Manager

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Other web-users rate our hotel

  • 141 reviews 8.7/10 Location
  • 640 reviews 7.8/10 Room
  • 625 reviews 9/10 Service
  • 17 reviews 7.9/10 WiFi
  • 464 reviews 8.6/10 Food
  • 332 reviews 8.9/10 Amenities
  • 315 reviews 8.1/10 Cleanliness
  • 231 reviews 8.3/10 Breakfast

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