Grand Mercure Bandung Setiabudi 5 stars

Name: Hotel in Bandung - Grand Mercure Bandung Setiabudi - ALL
Address: Jl Dr Setiabudi No 269 275, BANDUNG, 40154, Indonesia
Telephone: +622282000000
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 1,402 reviews

Best price
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Grand Mercure Bandung Setiabudi - Image 1

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Jl Dr Setiabudi No 269 275, 40154 BANDUNG, Indonesia

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Grand Mercure Bandung Setiabudi

Upscale hotel for business and leisure

At the heart of Setiabudi area in the heights of Bandung, near Lembang, the hotel is surrounded by stunning sightseeing places combining natural beauty & cultural heritage. Relax in sumptuous ambiance and enjoy our contemporary rooms featuring local art. Treat yourself with native specialties on lavish menus in our restaurants, indulge in our warm sparkling pool and embrace wellness rituals in our spa. Ideal for your romantic gateway, family holidays and perfectly suited to your business needs.

Grand Mercure Bandung Setiabudi is an ideal starting point to explore Bandung. Discover breathtaking view from your room. Reach the mount Tangkuban Perahu and tea plantations in a 40-minute car drive. Visit The Amazing Art World museum, accessible Within short walking distance. Lembang area and Kampung Gajah, well-known for team building or family activities, are only 20 minutes from the hotel. Easily accessible, the hotel is 30 minutes away from Bandung international airport & train station.

Bandung is a creative and cultural city, well-known for local crafts and folk art such as heritage architecture, traditional culture and fashion. Also famous for its natural exoticism, Bandung is close to mountainous landscapes and tea plantations.

We are striving to make our guests feel special by offering them a unique 'sense of place and genuine culture'. You'll be surprised with our considerate touches. Welcome to Grand Mercure Bandung Setiabudi.

Engkun Kurnia, Hotel Manager

ALLSAFE approved hotel

Hotel extras

Large and warm, sparkling swimming pool
Lagoon rooms with direct access to swimming pool
15 minutes driving to Lembang area
Best Bandung city view at Kepler Sky Lounge
Chinese fine dining at Jing Paradise

Our accommodation(s)

Room

Superior Room

3 persons
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s) and 2 x Twin bed(s)
Views: City View or Park view
Accessible room

Room

Superior Room with Balcony

3 persons
32 m² / 344 sq ft

Bedding 2 x Twin bed(s) and 1 x Queen size bed(s)
Views: City View or Park view
Accessible room

Room

Superior Premium Room

3 persons
32 m² / 344 sq ft

Bedding 1 x Queen size bed(s) and 2 x Twin bed(s)
Views: City View or Park view
Accessible room

Room

Deluxe Room, Pool View

3 persons
34 m² / 365 sq ft

Bedding 1 x Queen size bed(s) and 2 x Twin bed(s)
Views: Pool side or Courtyard View

Room

Deluxe Room with Balcony, Pool View

3 persons
35 m² / 376 sq ft

Bedding 1 x Queen size bed(s) and 2 x Twin bed(s)
Views: Courtyard View or Pool side
Accessible room

Room

Privilege Room, Pool View

3 persons
36 m² / 387 sq ft

Bedding 1 x Queen size bed(s)
Views: Pool side or Courtyard View
Accessible room

Room

The Lagoon Room

3 persons
36 m² / 387 sq ft

Bedding 1 x Queen size bed(s) and 2 x Twin bed(s)
Views: Pool side
Accessible room

Room

Superior Room

3 persons
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s) and 2 x Twin bed(s)
Views: City View or Park view
Accessible room

Room

Superior Room with Balcony

3 persons
32 m² / 344 sq ft

Bedding 2 x Twin bed(s) and 1 x Queen size bed(s)
Views: City View or Park view
Accessible room

Room

Superior Premium Room

3 persons
32 m² / 344 sq ft

Bedding 1 x Queen size bed(s) and 2 x Twin bed(s)
Views: City View or Park view
Accessible room

Room

Deluxe Room with Balcony, Pool View

3 persons
35 m² / 376 sq ft

Bedding 1 x Queen size bed(s) and 2 x Twin bed(s)
Views: Courtyard View or Pool side
Accessible room

Room

Privilege Room, Pool View

3 persons
36 m² / 387 sq ft

Bedding 1 x Queen size bed(s)
Views: Pool side or Courtyard View
Accessible room

Room

The Lagoon Room

3 persons
36 m² / 387 sq ft

Bedding 1 x Queen size bed(s) and 2 x Twin bed(s)
Views: Pool side
Accessible room

Suite

Junior Suite

3 persons
45 m² / 484 sq ft

Bedding 1 x Queen size bed(s)
Views: Panorama view
Accessible room

Suite

Executive Suite

3 persons
54 m² / 581 sq ft

Bedding 1 x Queen size bed(s)
Views: Panorama view
Accessible room

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Grand Mercure Bandung Setiabudi

Jl Dr Setiabudi No 269 275
40154 BANDUNG
Indonesia

GPS:-6.85478, 107.595374

+62 22 82000000

+62 22 82000082

Railway station
Airport

HUSEIN SASTRANEGARA

Airport

Access: 9.3 km / 5.78 mi 30 min drive

STASIUN BANDUNG

Railway station

Access: 11 km / 6.84 mi 25 min drive

STASION BANDUNG

Railway station

Access: 807 km / 501.45 mi 25 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

HARDY'S RESTAURANT

Let us pamper your taste buds with an array of local and international flavors at our all day dining restaurant. Buffet breakfast, à la carte menu for lunch and dinner will be served at the convenient time.

JING PARADISE RESTAURANT

Taste your way through Asia and experience the finest Chinese cuisine with modern touch at its best. 11AM/10PM Weekday and 08AM/10PM Weekend

Our guest reviews

Great experiences with grand mercure Bandung

Lidu S 9/20/2023 TripAdvisor review

Fast check in with very friendly, good assistances and welcoming fr front desk staff. The room is excellent base on our booked. The breakfast also excellent special thanks to Mr. Miftah fr Restaurant staff for good service with warm personality.

Dear guest, Thank you for your wonderful feedback. It is great to know that the magic still work for times around. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please be assured that I will pass your so kind words about service to all our team especially to Miftah. Once again, thank you for your kind feedback, hope it will not be too long before we get a chance to welcoming you back. Yours sincerely, Engkun Kurnia General Manager

Breakfast Experience

Lily Families - 9/19/2023 Confirmed reviews ALL

We wanted to hv a breakfast, however our booking didn't include the breakfast facility, so we said to the lady in the restaurant, "please just charge us and we will pay when we check out since we also have extra bed bill" she said OK. When I was waiting in the noodle area, she came to me and insisted me to pay now before we eat. I said to her, “I will pay when we check out and you agreed on it before” but she said, you need to pay before you eat. I tried to control myself, “I will pay after I eat on your desk”. Finally, she said, “ok”. I don’t understand your team’s service, you said yes in the beginning, now you chased me small amount of money, 750K. Furthermore, it likes you don’t believe us. We stayed in lagoon type, and the embarrassing part, you insisted us to pay right now and Infront of so many people. You need to understand and compared also to your competitors, even 7 stars hotel, never ask you to pay in advance, you will be charged at least when you finish your meals.

Dear Ms/Mrs. Lily Thank you for taking the time to write to us following your stay at Grand Mercure Bandung Setiabudi. We are sorry that the service and delivery were not up to your expectations, and we ask you to accept our sincere apologies. Grand Mercure hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your confidence during a future stay. Once again, we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Engkun Kurnia General Manager

Always glad to be back here

Dwi Families - 9/17/2023 Confirmed reviews ALL

From smooth checked in to helpful services, staying at Grand Mercure Setiabudi is always happy and nice.

Dear Ms/Mrs. Dwi Ayu F., Thank you so much for your great review about Grand Mercure Bandung Setiabudi. We are really pleased to read that you enjoy your stay with us. This is always a motivation for all team when our guests give a good feedback about the service. I will share your comments with all departments and we hope to welcome you again soon. Best Regards, Engkun Kurnia General Manager

Great Stay

Irwan Families - 9/12/2023 Confirmed reviews ALL

We did a long stay at the hotel and it didn't disappoint. We had a great time at the hotel, it located pretty close to the city centre so we had no issue accessing all places that we want to visit in the city. And also not so far to Lembang so it's great. We had the previlage rooms, the bed is comfortable, they really thought out the room so there is plenty of space, also the balcony give extra space for you to relax. The staff really friendly and accommodating. The breakfast is awesome with a lot of options from western to traditional. A little downsides are, it take a long time to order a la carte in sky lounge and the fish pond is a trip hazard especially for kids because there is no fence.

Dear Mr. Irwan S., Thank you so much for the beautiful poetry that you made for us, it is indeed our accomplishment to be able to make your stay memorable. This is always a motivation for all team when our guests give a good feedback about the facility and service. We really need guests highlights like yours to keep our level of quality and truly wish that you will continue your support towards Grand Mercure Bandung Setiabudi. Once again, thank you and we do hope that we will have opportunity to welcoming you back to our hotel in the near future. Best regards, Engkun Kurnia General Manager

Valuable hotel

Andi P. Families - 9/12/2023 Confirmed reviews ALL

Overall is good Advice : 1. Add a few more stalls at breakfast 2. Free flow welcome drink

Dear Mr. Andi P., Thank you for staying with us and for your kind attention by giving us your feedback during your experienced stay. We really need guests highlights like yours to keep our level of quality and truly wish that you will continue your support towards Grand Mercure Bandung Setiabudi. We do hope that we will have opportunity to welcoming you back to our hotel in the near future. Best regards, Engkun Kurnia General Manager

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

190 reviews 8.8/10 Location
779 reviews 8/10 Room
769 reviews 9.3/10 Service
16 reviews 6.4/10 WiFi
622 reviews 8.5/10 Food
385 reviews 8.9/10 Amenities
382 reviews 8/10 Cleanliness
334 reviews 8.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.