Mercure Bandung City Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,245 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Strategically located within the central business district & Bandung heritage area

  • Rooftop pool & bar with breathtaking views of Bandung

  • In-room spa & fitness centre with a view

  • Complimentary Mini Bar at Privilege Room & Executive Suite

  • Ballroom ready to welcome up to 1000 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Mercure Bandung City Centre

Jalan Lengkong Besar No 8
40261 BANDUNG
Indonesia

GPS:-6.923887, 107.611619

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

PANDAWA RESTAURANT

Enjoy a great culinary experience with international favorites, live cooking stations and wide selection of a la carte menu available at this inspired All-Day Dining venue with indoor and outdoor seating.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,245 reviews

TripAdvisor Rating  4.5/5  1,156 reviews

Certificate of excellence 2022

Family staycstion

TripAdvisor rating 5.0/5

JDaudBrown TripAdvisor review

Thank you for the hospitality. the rooms was so huge and nice.. the pool is still lovely. my kids love it and me too. And the food is also yummy.. love to comeback again for sure.. next month maybe, hopefully

Dear JDaudBrown, Thank you for giving us a perfect score. We appreciate your wonderful comments and delighted to hear that you were enjoying your time here. We surely will inform our team about their outstanding service so they will be proudly continuing it. Looking forward to your next visit. Feel welcome. Best regards, Tomy Yovan General Manager

Average

TripAdvisor rating 3.0/5

DayTrip13119753370 TripAdvisor review

nothing special and nothing to good remember first from reception it was nice greeting and inform about hotel clearly but in the room there is many dark spot in the wall in the bathroom behind shower I think need maintenance more

Dear DayTrip13119753370, Thank you for your rating and review to us. We do apologize for your inconvenience during your last stay regarding the bathroom condition. We will do better maintenance to ensure this will not happen again in the future. We hope that this will not prevent you for staying with us in the future. Feel welcome. Best regards, Tomy Yovan General Manager

INCRIDIBLE!

TripAdvisor rating 5.0/5

Alberth A TripAdvisor review

The hospitality is excellent. The room is tidy and SMELL GOOD! THA'S IMPORTANT. There are lots of breakfast menus👍 and the food is delicious. I would like to stay overnight again in Mercure Lengkong! Good job guys! Keep it up and we will meet again!

Dear 269albertha, Thank you for giving us a perfect score. We appreciate your wonderful comments and delighted to hear that you were enjoying your time here. We surely will inform our team about their outstanding service so they will be proudly continuing it. Looking forward to your next visit. Feel welcome. Best regards, Tomy Yovan General Manager

Well arrangement

Customer review rating 5.0/5

Willy L. Families - Confirmed reviews ALL

Tha j you to arrange birthday decoration to our rooms for Birthday celebration

Dear Mr. Willy L., We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan General Manager

Staff are amazing to accommodate the trouble caused by another Mercure hotel.

Customer review rating 5.0/5

Adi Business - Confirmed reviews ALL

I was booked on the other Mercure Nexa, but the pool is out of service without any notification. I changed the hotel to this Mercure, the manager is very accomodated, including the breakfasts inclusion.. Thank you for all you did!

Dear Mr. Adi, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan General Manager

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Other web-users rate our hotel

  • 405 reviews 5.4/10 Location
  • 826 reviews 8.1/10 Room
  • 760 reviews 9.1/10 Service
  • 26 reviews 8.1/10 WiFi
  • 446 reviews 8.6/10 Food
  • 431 reviews 7.5/10 Cleanliness
  • 287 reviews 8.5/10 Breakfast
  • 201 reviews 8.5/10 Vibe

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