Mercure Bandung City Centre 4 stars

Name: Mercure Bandung City Centre - ALL
Address: Jalan Lengkong Besar No 8, BANDUNG, 40261, Indonesia
Telephone: +622230008000
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 1,245 reviews

For your safety and comfort, we have put in place strict measures and the hotel has been certified by both InDOnesia CARE (Cleanliness, Health, Safety and Environment audit) and ACCOR's ALLSAFE protocols & standards. The pool is open with social distancing measures in place (max 10 guests at any one time), bringing personal towel when swimming is required. Restaurants are open with social distancing measures in place. All hotel staff have undergone vaccination as an added assurance for health and safety.

Jalan Lengkong Besar No 8, 40261 BANDUNG, Indonesia

Description

Mercure Bandung City Centre

Hotel for travellers looking for local and authentic experiences

Mercure Bandung City Centre is the ideal place for business & leisure travelers who want to stay in the heart of Bandung. The team and I look forward to welcoming you!

Tomy Yovan Andriansyah, Hotel Manager

Mercure Bandung City Centre features 170 spacious and modern rooms, including 19 rooms with balcony. Enjoy your spare time in our infinity pool & rooftop bar with stunning views of Bandung, restaurant, M Spa, and gym. Also equipped with MICE facilities, such as high ceiling ballroom with capacity up to 1000 pax and supported by 13 meeting rooms with capacity up to 150 pax. To support sustainability, we are also facilitated with EV charging at our drop off area.

Experience Bandung with the story from many historical places around, such as the famous Asia Afrika Museum and Grand Mosque of Bandung at Braga District Area.

Hotel extras

Strategically located within the central business district & Bandung heritage area
Rooftop pool & bar with breathtaking views of Bandung
In-room spa & fitness centre with a view
Complimentary Mini Bar at Privilege Room & Executive Suite
Ballroom ready to welcome up to 1000 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

A simple yet elegant room equipped with LED TV, modern designed furnitures and bathroom. With choices of single or twin bed type, the city or mountain view from this room will pamper your sight and senses.

Room

Classic Room with 1 Queen size bed

3 persons
28 m² / 301 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Accessible room

Room

Classic Room with 2 Single beds

3 persons
28 m² / 301 sq ft

Bedding 2 x Single bed(s)
Views: City View

Room

Superior Room with 1 Queen size bed

3 persons
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Most of the accommodation: Corner Room

Room

Superior Room with 2 Single beds

3 persons
30 m² / 322 sq ft

Bedding 2 x Single bed(s)
Views: City View
Most of the accommodation: Corner Room

Room

Privilege Room with Balcony and 1 Queen size bed

3 persons
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Most of the accommodation: Balcony

Room

Privilege Room with Balcony and 2 Single beds

3 persons
30 m² / 322 sq ft

Bedding 2 x Single bed(s)
Views: City View
Most of the accommodation: Balcony

Hotel location

Mercure Bandung City Centre

Jalan Lengkong Besar No 8
40261 BANDUNG
Indonesia

GPS:-6.923887, 107.611619

+62 22 30008000

BANDUNG STATION

Railway station

Access: 4.5 km / 2.8 mi 24 min walk / 15 min drive

Shuttle

Additional charge

Shuttle on call

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

PANDAWA RESTAURANT

Enjoy a great culinary experience with international favorites, live cooking stations and wide selection of a la carte menu available at this inspired All-Day Dining venue with indoor and outdoor seating.

Take advantage of our Flight + Hotel offers

Discover

Our guest reviews

Great

Aj Business - 6/1/2023 Confirmed reviews ALL

I always like this hotel. Really great

Dear AJ, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan General Manager

Annoying parking staf

Odi Business - 5/29/2023 Confirmed reviews ALL

Not good

Dear Mr. ODI, Thank you for taking the time to tell us about your experience at the Mercure Bandung City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tomy Yovan General Manager

Overall Good Experience with a Little Note on Top

Leo Families - 5/27/2023 Confirmed reviews ALL

I'm quite satisfied with the quick check-in, cleanliness of the room, breakfast options and staff hospitality! You can find a lot of convenience mart and food around here. But... The hotel really needs to do something with the elevator, which took so long to get to us. Also the parking arrangements are not satisfactory, it has small parking space. During the stay, I waited for around 10 minutes just to get to the lobby and use the free valet service But overall, it's good!

Dear Mr. Leo, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan General Manager

Awesome Stay

Fickry G. Families - 5/22/2023 Confirmed reviews ALL

It was a awesome stay..staff was very helpful..it was a great idea to have kids corner during breakfast..overall everything was good..would definitely come again..

Dear Mr. FICKRY G., We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan General Manager

Well located.

Anonymous Solo - 5/22/2023 Confirmed reviews ALL

Nice room and amenities, but breakfast can be improved in terms of taste. Stayed in a long weekend period so lift was busy. On the first day, rooms wasn’t cleaned properly, some dirt on the floor but way better on the second day.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan General Manager

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