Mercure Bandung City Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 1,245 reviews

Hotel extras

  • Strategically located within the central business district & Bandung heritage area

  • Rooftop pool & bar with breathtaking views of Bandung

  • In-room spa & fitness centre with a view

  • Complimentary Mini Bar at Privilege Room & Executive Suite

  • Ballroom ready to welcome up to 1000 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

A simple yet elegant room equipped with LED TV, modern designed furnitures and bathroom. With choices of single or twin bed type, the city or mountain view from this room will pamper your sight and senses.

Hotel location

Mercure Bandung City Centre

Jalan Lengkong Besar No 8
40261 BANDUNG
Indonesia

GPS:-6.923887, 107.611619

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

PANDAWA RESTAURANT

Enjoy a great culinary experience with international favorites, live cooking stations and wide selection of a la carte menu available at this inspired All-Day Dining venue with indoor and outdoor seating.

Take advantage of our Flight + Hotel offers

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,245 reviews

TripAdvisor Rating  4.5/5  1,091 reviews

Great

Customer review rating 4.5/5

Aj Business - Confirmed reviews ALL

I always like this hotel. Really great

Dear AJ, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan General Manager

Annoying parking staf

Customer review rating 2.5/5

Odi Business - Confirmed reviews ALL

Not good

Dear Mr. ODI, Thank you for taking the time to tell us about your experience at the Mercure Bandung City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tomy Yovan General Manager

Overall Good Experience with a Little Note on Top

Customer review rating 4.0/5

Leo Families - Confirmed reviews ALL

I'm quite satisfied with the quick check-in, cleanliness of the room, breakfast options and staff hospitality! You can find a lot of convenience mart and food around here. But... The hotel really needs to do something with the elevator, which took so long to get to us. Also the parking arrangements are not satisfactory, it has small parking space. During the stay, I waited for around 10 minutes just to get to the lobby and use the free valet service But overall, it's good!

Dear Mr. Leo, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan General Manager

Awesome Stay

Customer review rating 4.5/5

Fickry G. Families - Confirmed reviews ALL

It was a awesome stay..staff was very helpful..it was a great idea to have kids corner during breakfast..overall everything was good..would definitely come again..

Dear Mr. FICKRY G., We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan General Manager

Well located.

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Nice room and amenities, but breakfast can be improved in terms of taste. Stayed in a long weekend period so lift was busy. On the first day, rooms wasn’t cleaned properly, some dirt on the floor but way better on the second day.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan General Manager

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Other web-users rate our hotel

  • 389 reviews 5.3/10 Location
  • 799 reviews 8/10 Room
  • 755 reviews 9.2/10 Service
  • 27 reviews 7.7/10 WiFi
  • 426 reviews 8.5/10 Food
  • 421 reviews 7.7/10 Cleanliness
  • 274 reviews 8.5/10 Breakfast
  • 193 reviews 8.5/10 Vibe

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