Mercure Bandung City Centre 4 stars

TripAdvisor rating 4.5/5 448 reviews
Mercure Bandung City Centre
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+ 20 Services
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Room 1

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Hotel extras

  • Strategically located within the central business district & Bandung heritage area

  • Rooftop pool & bar with breathtaking views of Bandung

  • In-room spa & fitness centre with a view

  • Complimentary mini bar for Privilege Room with balcony & Executive Suite

  • Ballroom ready to welcome up to 1000 people

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • HUSEIN SASTRANEGARAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

Mercure Bandung City Centre

Jalan Lengkong Besar No 8
40261
bandung
indonesia

Check-in from 14h00

Check out up to 12h00

  • By plane

    HUSEIN SASTRANEGARA At 7.2km / 4.47 miles - Shuttle paying

  • By train

    BANDUNG STATION At 4.5km / 2.8 miles

GPS :-6.923887, 107.611619

Our accommodations

A simple yet elegant room equipped with LED TV, modern designed furnitures and bathroom. With choices of single or twin bed type, the city or mountain view from this room will pamper your sight and senses.

Classic Room with 1 Queen size bed

  • Max. number of persons: 3
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 2 Single beds

  • Max. number of persons: 3
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 Queen size bed

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room with 2 Single beds

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege Room with Balcony and 1 Queen size bed

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with Balcony and 2 Single beds

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Executive Suite with 1 Queen size bed

  • Max. number of persons: 3
  • Area: From 70
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Enjoy a great culinary experience with international favorites, live cooking stations and wide selection of a la carte menu available at this inspired All-Day Dining venue with indoor and outdoor seating.

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SKYVIEW POOL & BAR

Photo non contractuelle / Strictly non binding

New concept of chill out place where you can relax and have fun. The combination of infinity pool, rooftop bar with spectacular view in the heart of Bandung City.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 536

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Mercure Bandung City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,617 reviews

tripadvisor

TripAdvisor Rating 4.5/5

448 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Satisfying

Customer review rating 4.2/5

Lidiya Families - 20/01/2020 Confirmed reviews ALL

Family friendly

Overall its good

Customer review rating 4.2/5

Alisa Families - 17/01/2020 Confirmed reviews ALL

Best room and clean and good taste of breakfast

A nice location for decently priced hotel!

Customer review rating 4.2/5

Ivan W. Couples - 16/01/2020 Confirmed reviews ALL

Room was new and clean. Came with a surprise birthday cake and love towel for my GF. Had a wonderful stay!

Dear Bapak Ivan W., We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Delightful

Customer review rating 4.2/5

Pingkan P. Couples - 15/01/2020 Confirmed reviews ALL

The room was sparkling clean, the receptionist was very kind, and also there was one guest relation whi came into our room and gave us cake. Unfortunately, by the time we arrived the room wasn’t ready yet (around 4pm). But totally our stay is really delightful! I love the Pool ❤️

Dear Ibu Pingkan, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Having a great time staying at Mercure Bandung City Centre

Customer review rating 4.2/5

Gihon H. Families - 10/01/2020 Confirmed reviews ALL

We had a great time stay there, perfect location because it is located in the heart of Bandung city, easy to access many places in Bandung. Clean and comfy room. Nice view from rooftop pool. Delicious and great breakfast menu, especially the butter croissant (that's why I love to stay in some Accor hotels :D). A little comment for improvement, I think that the parking lot is not adequate. In my opinion, for hotel that has big occupancy like Mercure Bandung City Centre seems to have adequate parking lot that make guest easier to park their vehicles.

Dear Bapak Gihon, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Comfortable

Customer review rating 4.2/5

Wulan Families - 10/01/2020 Confirmed reviews ALL

Check in midnight fast check in , with professional staff. Good location for holiday

Dear Ibu Wulan, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Good location

Customer review rating 4.2/5

Yohan Families - 10/01/2020 Confirmed reviews ALL

Stay 1 night at Mercure city centre so nice , check in smoothly and staff very friendly. food so good, During stay any staff take care me about something if I needed, thank you mba Dian and thank you 1 staff handle me during check out time

Dear Bapak t., We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Good Hotel for Transit or business trip

Customer review rating 4.2/5

Suwidhi Y. Solo - 08/01/2020 Confirmed reviews ALL

It was good experience for staying at Mercure..good location and good service..

Dear Bapak Suwidhi Y., We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

busy

Customer review rating 4.2/5

Suyanto Families - 07/01/2020 Confirmed reviews ALL

we stayed on Dec 30th, so understandably the hotel was packed parking was quite challenging, but thanks to valet service, it was resolved quickly

Dear Bapak Suyanto, Thank you for taking the time to tell us about your experience at the Mercure Bandung City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tomy Yovan Ardiansyah General Manager

Nice but.....

Customer review rating 4.2/5

Oliver Families - 06/01/2020 Confirmed reviews ALL

Overall is good except for long waiting of check in (almost 1 hour) and nightmare parking space cause of limited parking area.

Dear Bapak Oliver, Thank you for taking the time to tell us about your experience at the Mercure Bandung City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tomy Yovan Ardiansyah General Manager

Memorable year family staycation and holiday in Mercure Bandung City Centre

Customer review rating 4.2/5

Putra I. Families - 05/01/2020 Confirmed reviews ALL

First time stay with family in Mercure Bandung City Centre and we were happy! We arrived at the hotel on the 26th December 1:00 PM during big rain and the hotel was full. We waited the concierge guy for about 5 minutes at the lobby, park the car at the basement and checked-in. All staffs at the concierge, reception and lobby area were very helpful and communicative. The check-in process also quick and smooth. While we are waiting our room ready, we were having lunch and tried its seafood signature menu which was delicious and we checked-in while the room were ready. The room was great (bed - especially the pillow, space, bathroom, amenities) except 1 thing that we've found 1 DBD mosquito at the wall. What we (myself, my wife and the kids) love about Mercure Bandung City Centre: +. The breakfast; +. Location: city centre and near the mosque; +. Swimming pool and its area at the top floor (15th) - although we didn't have a chance to swim as it was mostly rain when we stayed here; +. The restaurant, the coffee shop; What we didn't like: -. DBD Mosquito (black-white) inside our room; -. The key also broken, so I must wait it to be fix before i had my breakfast. However, the door technician came and try to fix it without I have to wait he was fixing it.

Dear Bapak Putra, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

An excellent experience with outstanding service.

Customer review rating 4.2/5

Pangnop Families - 05/01/2020 Confirmed reviews ALL

The highlight of the experience came from the staff. They are responsive, pro-active and friendly. Excellent service indeed.

Dear Ibu Novita, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

love the suit room

Customer review rating 4.2/5

D. Families - 04/01/2020 Confirmed reviews ALL

First day my family and i stay in privelege room, second to fourth day we moved to the executive suit room, i love the room with bathup, i would rate extremely statisfy, However we were asked to check out at 11, which dissapointed me. check out time supposed tobe 12 according to the description written during booking. High season isnt an excuse. thank you

Dear Ibu D., We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and please allow me to express my sincerest apologies regarding the check out time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Great view of Bandung from the roof top pool side bar.

Customer review rating 4.2/5

P. W. K. Families - 03/01/2020 Confirmed reviews ALL

i was not expected at arrival as i came in a day earlier than i had booked due my own mistake. The staff at reception helped me get a couple of rooms for the night. I was given a room upgrade, free breakfast and complimentary welcome drinks. As i was unexpected, i had to wait awhile for my rooms to be ready. So i went up to the roof top bar to enjoy the welcome drinks with my family. The view from the roof top was really good because there was a good view of the city and the mountains in the distance. There was a nice cool breeze blowing. It is a place that one could spend hours by the pool with a good book enjoying the sunshine and cool breeze. The rooms are clean and the breakfast has a good spread of international and local food. The location of the hotel is convenient as it is within walking distance to places of interest like Jalan Asia Africa and Jalan Braga. It is also not too far to walk to the factory outlets (about 30 minutes) like Heritage. There is also a good wine bar with a nice selection of wines that is located on the hotel premises. However the bar is not managed by the hotel. The only things that i found not up to other accor hotels that i have stayed at is the pool water and the gym. The pool water was murky and the gym equipment is not as varied as other mercures i have stayed at.

Dear Mr. Wee k. P., We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Top

Customer review rating 4.2/5

Ricky I. Families - 03/01/2020 Confirmed reviews ALL

Wifi is top, service is top

Dear Bapak Ricky i., We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

nice hotel

Customer review rating 4.2/5

Distia Families - 02/01/2020 Confirmed reviews ALL

nice to staycation here

Dear Ibu Distia, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Feels like not Mercure

Customer review rating 4.2/5

Ananto Families - 31/12/2019 Confirmed reviews ALL

This is my 4th time stay here, from lowest grade room till ultimate one, and it just meh.

Dear Bapak Yuliarso, Thank you for taking the time to tell us about your experience at the Mercure Bandung City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tomy Yovan Ardiansyah General Manager

Ok, should be better

Customer review rating 4.2/5

Ferdinand T. Couples - 31/12/2019 Confirmed reviews ALL

In general it is a good experience except parking slot that very limited and not proper.

Dear Bapak Ferndinand, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Satisfied

Customer review rating 4.2/5

Chijrah Families - 31/12/2019 Confirmed reviews ALL

Comfort

Dear Bapak Chijrah, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Love it exclude Parking Regulation

Customer review rating 4.2/5

Walter M. S. S. Families - 29/12/2019 Confirmed reviews ALL

Love it but parking space and regulation was bad.Kindly please precede the customer who stays at the hotel than the customer who come occasionally.Because I could not park the car after came back to the hotel.However we still stay at your hotel and have already booked again with my wife's name as Junia Sarita Bunafi

Dear Bapak Walter, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcoming you again. Sincerely, Tomy Yovan Ardiansyah General Manager
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