Mercure Bandung City Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 900 reviews

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Jalan Lengkong Besar No 8, Cikawao, Lengkong, Bandung, 40261 BANDUNG, Indonesia

Description

Hotel extras

  • Strategically located within the central business district & Bandung heritage area

  • Rooftop pool & bar with breathtaking views of Bandung

  • In-room spa & fitness centre with a view

  • Complimentary Mini Bar at Privilege Room & Executive Suite

  • Ballroom ready to welcome up to 1000 people

Our accommodation(s)

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Hotel location

Mercure Bandung City Centre

Jalan Lengkong Besar No 8, Cikawao, Lengkong, Bandung
40261 BANDUNG
Indonesia

GPS:-6.923887, 107.611619

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Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PANDAWA RESTAURANT

Enjoy a great culinary experience with international favorites, live cooking stations and wide selection of a la carte menu available at this inspired All-Day Dining venue with indoor and outdoor seating.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  900 reviews

TripAdvisor Rating  4.7/5  1,471 reviews

Certificate of excellence 2024

Good

Customer review rating 4.5/5

Fauzan A. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel, the Mercure Bandung City Centre! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nathaniel Kalalo General Manager

Overall good, but ...

Customer review rating 4.0/5

Bobby K. Friends - Confirmed reviews ALL

Dear Bobby K., Thank you for taking the time to tell us about your experience at the Mercure Bandung City Centre. I am sorry that your experience did not meet your expectations regarding the noise during your stay. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathaniel Kalalo General Manager

Good stay

Customer review rating 4.5/5

Adrians Families - Confirmed reviews ALL

Dear Mr. Adriansyah, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathaniel Kalalo General Manager

an average stay

Customer review rating 3.5/5

Aditya T. L. Families - Confirmed reviews ALL

Dear Aditya t. L., We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathaniel Kalalo General Manager

Have a nice stay in mercure city centre bandung

Customer review rating 5.0/5

Helmon Families - Confirmed reviews ALL

Dear Mr. Helmon P., We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathaniel Kalalo General Manager

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Other web-users rate our hotel

  • 305 reviews 6.8/10 Location
  • 804 reviews 8.2/10 Room
  • 757 reviews 9/10 Service
  • 18 reviews 5.6/10 WiFi
  • 465 reviews 8.5/10 Cleanliness
  • 239 reviews 8.8/10 Breakfast
  • 223 reviews 5.9/10 Comfort
  • 191 reviews 8.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.