Mercure Bandung City Centre 4 stars

Customer review rating 4.2/5 1,656 reviews
Mercure Bandung City Centre
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Hotel extras

  • Strategically located within the central business district & Bandung heritage area

  • Rooftop pool & bar with breathtaking views of Bandung

  • In-room spa & fitness centre with a view

  • Complimentary mini bar for Privilege Room with balcony & Executive Suite

  • Ballroom ready to welcome up to 1000 people

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • HUSEIN SASTRANEGARAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

Mercure Bandung City Centre

Jalan Lengkong Besar No 8
40261
bandung
indonesia

Check-in from 14h00

Check out up to 12h00

  • By plane

    HUSEIN SASTRANEGARA At 7.2km / 4.47 miles - Shuttle paying

  • By train

    BANDUNG STATION At 4.5km / 2.8 miles

GPS :-6.923887, 107.611619

Our accommodations

A simple yet elegant room equipped with LED TV, modern designed furnitures and bathroom. With choices of single or twin bed type, the city or mountain view from this room will pamper your sight and senses.

Accessible room

Classic Room with 1 Queen size bed

  • Max. number of persons: 3
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 2 Single beds

  • Max. number of persons: 3
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 Queen size bed

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room with 2 Single beds

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege Room with Balcony and 1 Queen size bed

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with Balcony and 2 Single beds

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Executive Suite with 1 Queen size bed

  • Max. number of persons: 3
  • Area: From 70
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Enjoy a great culinary experience with international favorites, live cooking stations and wide selection of a la carte menu available at this inspired All-Day Dining venue with indoor and outdoor seating.

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SKYVIEW POOL & BAR

Photo non contractuelle / Strictly non binding

New concept of chill out place where you can relax and have fun. The combination of infinity pool, rooftop bar with spectacular view in the heart of Bandung City.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 536

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Mercure Bandung City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,656 reviews

tripadvisor

TripAdvisor Rating 4.5/5

458 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

satisfied

TripAdvisor rating 4.5/5

Excursion63813268243 17/02/2020 TripAdvisor review

room was clean, but too bad lack of soundproof. my room was facing the main road, so still can hear the noise from outside, but overall i'm quite happy to stay at this hotel. i just need to take note not to choose the same room again. thank you

Good hotel for exploring bandung city

Customer review rating 4.2/5

Anonymous Families - 13/02/2020 Confirmed reviews ALL

We stayed here for 2 nights during our familytrip. The hotel is good equipped. Rooms clean and comfortable. Excellent breakfast!!! European style designed hotel.

Nice stay

Customer review rating 4.2/5

Sutriyudita S. Families - 12/02/2020 Confirmed reviews ALL

Its great experience..the hotel facilities are great especially the rooftop bar and swimming pool. I hope the hotel team keep giving a good services, unlike Novotel Bandung the just lost my loyalty of staying whenever i am visiting Bandung because giving really bad experience on my last two times stayed there. Thats why i only review on tripadvisor after my sixth or seven times staying in the hotel.

Dear Bapak Sutriyudita, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Andriansyah General Manager

Good stay and services

Customer review rating 4.2/5

Yuditio A. Families - 10/02/2020 Confirmed reviews ALL

Morning mercure, Me and my family very enjoyed this short escape. Thanks to all staff, warm greeting & very helpfull. Comfort and clean room, nice rooftop and smimming pool. We will come back soon, see ya

Dear Bapak Yuditio, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Andriansyah General Manager

Good Stay

Customer review rating 4.2/5

Jessica Solo - 10/02/2020 Confirmed reviews ALL

It was a great experience to stay at Mercure Hotel last weekend. The check-in process happened quickly and smoothly. I came around 12 pm and I was able to check in straight away. However, I requested for a large bed but I got a twin bed instead. In the morning, there was a lot of noise from the other guests who were chatting in front of my room. Overall, it was a pleasant stay.

Dear Ibu Jessica, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Andriansyah General Manager

Pleasant stay

Customer review rating 4.2/5

Anonymous Families - 09/02/2020 Confirmed reviews ALL

Friendly services and various choice of breakfast

Dear Ibu Adisty, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Andriansyah General Manager

Good hotel but worst parking experience

Customer review rating 4.2/5

Iwan Couples - 02/02/2020 Confirmed reviews ALL

All is good exept for the parking, which kinda ruin our mood for the holiday.

Dear Bapak Iwan, Thank you for taking the time to tell us about your experience at the Mercure Bandung City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tomy Yovan Andriansyah General Manager

Good service

Customer review rating 4.2/5

Anonymous Families - 02/02/2020 Confirmed reviews ALL

Very good

Dear Ibu Yenni, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Andriansyah General Manager

Well located, need little improvement on BF quality

Customer review rating 4.2/5

Arnold B. Families - 01/02/2020 Confirmed reviews ALL

Albeit some error of room's air conditioning that luckily able to be repaired immediately by our technician, we were enjoying to spend a night in Mercure City Bdg. In overall the service was exceptional, clean room, and yeah a few stain in linen was still acceptable for us. We thought it can be more perfect if you can ensure to heat some of breakfast menu to keep the good taste. Thanks for the great hospitality and can't wait to spend another night in your hotel chain.

Dear Bapak Arnold, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Andriansyah General Manager

Good stay

Customer review rating 4.2/5

Martin Couples - 01/02/2020 Confirmed reviews ALL

Good stay but parking too small

Dear Bapak Martin, Thank you for taking the time to tell us about your experience at the Mercure Bandung City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tomy Yovan Andriansyah General Manager

Amazing

Customer review rating 4.2/5

Faisal H. Business - 01/02/2020 Confirmed reviews ALL

Cozy room, hospitallyty from the staff, nice n delicious food... Overall thx a lot...

Dear Bapak Faisal, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Andriansyah General Manager

Improve the details

Customer review rating 4.2/5

Sam H. Business - 31/01/2020 Confirmed reviews ALL

Great customer service - warm and friendly staff. But the shower was cold, there was a stain on the bed sheet (looked like a blood spot) and paying for room service was a difficult process that took two different people. Breakfast was good.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Andriansyah General Manager

Nice hotel in bandung city centre

Customer review rating 4.2/5

Frederico F. Families - 29/01/2020 Confirmed reviews ALL

Hotel room clean, nice swimming pool, not big but nice view at pool. Very nice room with city view. Staff friendly and good attitude.

Dear Bapak Frederico, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Neat and clean hotel with strategic location

TripAdvisor rating 4.5/5

sinan77sg 29/01/2020 TripAdvisor review

this hotel is neat and clean and the location is very strategic. a lot of good food around. Location is good. I don't know why trip advisor is so dumb that I need to have 200 character minimum. I am not so free t

Dear Valued Guest, a very warm greetings from Mercure Bandung City Centre. Thank you for your review and good recommendation. I am sure you really enjoy your stay with us. Sincerely yours, Tomy Yovan Ardiansyah General Manager

Good and cozy hotel

Customer review rating 4.2/5

Roger W. Business - 28/01/2020 Confirmed reviews ALL

Basically nice and clean hotel. Need to improve the food choices especially for the chinese food. Lack of chinese food choices and also the breakfast need to add more choices. Need to add 1 more treadmill machine...

Dear Bapak Roger W., We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Well located

Customer review rating 4.2/5

Yusnita Couples - 27/01/2020 Confirmed reviews ALL

pleasant stay.

Dear Ibu Yusnita, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Towel

Customer review rating 4.2/5

Richard Families - 27/01/2020 Confirmed reviews ALL

I think mercure Bandung should improving their laundry quality. I once using the towel and i dont think the towel is well washed.

Dear Bapak Richard, Thank you for taking the time to tell us about your experience at the Mercure Bandung City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tomy Yovan Ardiansyah General Manager

Awesome

Customer review rating 4.2/5

Eko W. Families - 27/01/2020 Confirmed reviews ALL

Amazing swimmingpool, fast check in, Good location...nice food

Dear Bapak Eko w., We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Good stay

Customer review rating 4.2/5

Awidyastuti Families - 27/01/2020 Confirmed reviews ALL

Nice room, we can upgrade room.

Dear Ibu Aileen, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Well located and comfortable hotel

Customer review rating 4.2/5

Nugroho Couples - 26/01/2020 Confirmed reviews ALL

I have very pleasant experience staying at this hotel. It's easy to find many kind of food. The pool has amazing view of Bandung. Definitely will come back again!

Dear Bapak Nugroho, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager
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