Mercure Bandung City Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 820 reviews

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Mercure Bandung City Centre - Image 1
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Jalan Lengkong Besar No 8, Cikawao, Lengkong, Bandung, 40261 BANDUNG, Indonesia

Description

Hotel extras

  • Strategically located within the central business district & Bandung heritage area

  • Rooftop pool & bar with breathtaking views of Bandung

  • In-room spa & fitness centre with a view

  • Complimentary Mini Bar at Privilege Room & Executive Suite

  • Ballroom ready to welcome up to 1000 people

Our accommodation(s)

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Room 1

Hotel location

Mercure Bandung City Centre

Jalan Lengkong Besar No 8, Cikawao, Lengkong, Bandung
40261 BANDUNG
Indonesia

GPS:-6.923887, 107.611619

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Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PANDAWA RESTAURANT

Enjoy a great culinary experience with international favorites, live cooking stations and wide selection of a la carte menu available at this inspired All-Day Dining venue with indoor and outdoor seating.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  820 reviews

Customer review rating 4.5/5

Natalia N. Families - Confirmed reviews ALL

Dear Ms. Natalia N., Thank you for taking the time to share your thoughtful feedback following your recent stay with us. We are truly delighted to know that you and your family had a comfortable and enjoyable experience. It is wonderful to hear that you appreciated the smooth check-in process, your complimentary upgrade to our Executive Suite, and the comfort of your room. We are especially pleased that your son enjoyed the bathtub and that our swimming pool added to your family's relaxing stay. We are also grateful for your kind compliments regarding our breakfast selection, particularly the chicken porridge. Your encouraging words about our hospitality and service are truly appreciated and will be shared with our team, as they serve as great motivation to continue delivering memorable experiences to every guest. Thank you once again for choosing Mercure Bandung City Centre. We look forward to welcoming you and your family back for another memorable stay in the near future. Warm regards, Nathaniel Kalalo General Manager

Customer review rating 5.0/5

Kso S. -. S. I. Friends - Confirmed reviews ALL

Dear KSO S. -. S. I., Thank you for taking the time to share your wonderful feedback and for awarding us a perfect score following your recent stay. We are truly delighted to know that you had a wonderful weekend with us and that our Food & Beverage team made such a positive impression. Your kind recognition of our senior chef at the live cooking station, as well as Risko, Riswan, Irma, and Abdul, means a great deal to us. We will be sure to share your compliments with them, as they will be delighted to know their genuine hospitality and dedication made your stay memorable. We also sincerely apologize for the inconvenience you experienced with the bell service during the busy group event. Your feedback has been shared with our Front Office team as we continuously strive to improve our service, especially during peak periods. Thank you once again for your thoughtful feedback. We look forward to welcoming you back to Mercure Bandung City Centre for another exceptional stay. Warm regards, Nathaniel Kalalo General Manager

Customer review rating 4.0/5

Supriadi P. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Zeffrey A. M. J. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Richard Couples - Confirmed reviews ALL

Dear Mr. Richard, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to know that you appreciated our strategic location and found your room to be clean and comfortable. It is always encouraging to receive such positive comments from our guests. At the same time, we sincerely apologize for the inconvenience caused by the street noise during the night. We understand how important a peaceful environment is for a restful stay, and we truly appreciate you bringing this to our attention. Your feedback regarding noise insulation, particularly for rooms on the lower floors, has been shared with our management team for further evaluation as we continuously look for ways to enhance our guests' comfort. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide an even more enjoyable and relaxing stay in the future. Warm regards, Nathaniel Kalalo General Manager

Other web-users rate our hotel

  • 345 reviews 7.2/10 Location
  • 1,005 reviews 8.6/10 Room
  • 1,137 reviews 9.2/10 Service
  • 17 reviews 6.8/10 WiFi
  • 610 reviews 9/10 Cleanliness
  • 587 reviews 9.3/10 Food
  • 322 reviews 9.2/10 Breakfast
  • 245 reviews 8.9/10 Vibe

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