Mercure Bandung City Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 949 reviews

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Description

Hotel extras

  • Strategically located within the central business district & Bandung heritage area

  • Rooftop pool & bar with breathtaking views of Bandung

  • In-room spa & fitness centre with a view

  • Complimentary Mini Bar at Privilege Room & Executive Suite

  • Ballroom ready to welcome up to 1000 people

Our accommodation(s)

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Hotel location

Mercure Bandung City Centre

Jalan Lengkong Besar No 8, Cikawao, Lengkong, Bandung
40261 BANDUNG
Indonesia

GPS:-6.923887, 107.611619

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PANDAWA RESTAURANT

Enjoy a great culinary experience with international favorites, live cooking stations and wide selection of a la carte menu available at this inspired All-Day Dining venue with indoor and outdoor seating.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  949 reviews

TripAdvisor Rating  4.5/5  1,478 reviews

Certificate of excellence 2024

Nice stay, can be improved

TripAdvisor rating 4.0/5

selvia h TripAdvisor review

We stayed for 2 nights at the junior suite. The room is bright and spacious. The bed and pillow also comfortable. The cleanliness can be improved. The hot water is not stable, please look into it. The worst part is the lift, only 2 and it takes ages to take as the hotel was really full. Should put into consideration as lift is vital for going up and down. Room is not sound proof. We can hear noises from corridor. Also the parking is quite hassle. But the service is good, employees are polite and attend to our needs promptly. Breakfast in general is good eventhough full capacity. Food is replenished so we still able to enjoy the breakfast. Maybe hotel can better anticipate and plan so it wont run out of food or clean tables. Kuddos to one of male service employee during bfast who make coffees for us because the broken machine. (He also asked me to write this review, forgot to ask his name) Thumbs up to his nice and positive attitude. Overall, thank you and keep improving!

Staycation With Family

TripAdvisor rating 5.0/5

andi s TripAdvisor review

This is the second time I have stayed here, thank you for the service, the food menu is varied and everything is delicious, maintain the taste and quality of service,100............................................................

Satisfactory

TripAdvisor rating 5.0/5

Wanderer46409797223 TripAdvisor review

I stayed for 3 nights. The classic room was comfortable and clean. Breakfast offered international and local options. Friendly, professional service. Strategic location. 4.5/5!...............................................

Location 👍🏽

Customer review rating 5.0/5

Ganjar K. Families - Confirmed reviews ALL

We love the breakfast!!! Great variety of food (specially the indomie station 😍😍😍) great taste, service in restaurant was excellent and we love the healthy juice!!

Dear Mr. Ganjar A., We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathaniel Kalalo General Manager

The best staycation in Bandung Centre

TripAdvisor rating 5.0/5

Paradise65155657786 TripAdvisor review

Lokasi strategi bangett! very welcome to the staff dari awal check in sampai check out warms hospitality nya dapett banget .. Hotel nya bersih dan wangi, Room nya comfy, miror words, and greeting card & cake dan breakfast varians nya banyak dan enak bangett .. thank you mas septa as a duty manager for the assist my stay in hotel

Paradise65155657786 yang kami hormati, Terima kasih atas rating dan ulasan yang Anda sampaikan kepada kami. Kami senang mendengar Anda memiliki pengalaman yang menyenangkan bersama kami, terutama terkait fasilitas kami serta pelayanan dari tim kami, yaitu Septa. Kami akan terus meningkatkatkan kualitas pelayanan dan produk kami agar tamu kami selalu merasa nyaman berada di Mercure Bandung City Centre. Kami nantikan kembali kehadiran Anda pada lain kesempatan. Feel welcome. Hormat kami, Nathaniel Kalalo General Manager

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Other web-users rate our hotel

  • 309 reviews 6.5/10 Location
  • 783 reviews 8.1/10 Room
  • 729 reviews 9.2/10 Service
  • 18 reviews 5.4/10 WiFi
  • 444 reviews 8.4/10 Cleanliness
  • 251 reviews 8.5/10 Breakfast
  • 187 reviews 8.3/10 Vibe
  • 80 reviews 7.9/10 Pool

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