Mercure Bandung City Centre 4 stars

We had a great time stay there, perfect location because it is located in the heart of Bandung city, easy to access many places in Bandung. Clean and comfy room. Nice view from rooftop pool. Delicious and great breakfast menu, especially the butter croissant (that's why I love to stay in some Accor hotels :D). A little comment for improvement, I think that the parking lot is not adequate. In my opinion, for hotel that has big occupancy like Mercure Bandung City Centre seems to have adequate parking lot that make guest easier to park their vehicles.

Check in midnight fast check in , with professional staff. Good location for holiday

Stay 1 night at Mercure city centre so nice , check in smoothly and staff very friendly. food so good, During stay any staff take care me about something if I needed, thank you mba Dian and thank you 1 staff handle me during check out time

It was good experience for staying at Mercure..good location and good service..

we stayed on Dec 30th, so understandably the hotel was packed parking was quite challenging, but thanks to valet service, it was resolved quickly

Overall is good except for long waiting of check in (almost 1 hour) and nightmare parking space cause of limited parking area.

First time stay with family in Mercure Bandung City Centre and we were happy! We arrived at the hotel on the 26th December 1:00 PM during big rain and the hotel was full. We waited the concierge guy for about 5 minutes at the lobby, park the car at the basement and checked-in. All staffs at the concierge, reception and lobby area were very helpful and communicative. The check-in process also quick and smooth. While we are waiting our room ready, we were having lunch and tried its seafood signature menu which was delicious and we checked-in while the room were ready. The room was great (bed - especially the pillow, space, bathroom, amenities) except 1 thing that we've found 1 DBD mosquito at the wall. What we (myself, my wife and the kids) love about Mercure Bandung City Centre: +. The breakfast; +. Location: city centre and near the mosque; +. Swimming pool and its area at the top floor (15th) - although we didn't have a chance to swim as it was mostly rain when we stayed here; +. The restaurant, the coffee shop; What we didn't like: -. DBD Mosquito (black-white) inside our room; -. The key also broken, so I must wait it to be fix before i had my breakfast. However, the door technician came and try to fix it without I have to wait he was fixing it.

The highlight of the experience came from the staff. They are responsive, pro-active and friendly. Excellent service indeed.

First day my family and i stay in privelege room, second to fourth day we moved to the executive suit room, i love the room with bathup, i would rate extremely statisfy, However we were asked to check out at 11, which dissapointed me. check out time supposed tobe 12 according to the description written during booking. High season isnt an excuse. thank you

i was not expected at arrival as i came in a day earlier than i had booked due my own mistake. The staff at reception helped me get a couple of rooms for the night. I was given a room upgrade, free breakfast and complimentary welcome drinks. As i was unexpected, i had to wait awhile for my rooms to be ready. So i went up to the roof top bar to enjoy the welcome drinks with my family. The view from the roof top was really good because there was a good view of the city and the mountains in the distance. There was a nice cool breeze blowing. It is a place that one could spend hours by the pool with a good book enjoying the sunshine and cool breeze. The rooms are clean and the breakfast has a good spread of international and local food. The location of the hotel is convenient as it is within walking distance to places of interest like Jalan Asia Africa and Jalan Braga. It is also not too far to walk to the factory outlets (about 30 minutes) like Heritage. There is also a good wine bar with a nice selection of wines that is located on the hotel premises. However the bar is not managed by the hotel. The only things that i found not up to other accor hotels that i have stayed at is the pool water and the gym. The pool water was murky and the gym equipment is not as varied as other mercures i have stayed at.

Wifi is top, service is top

nice to staycation here

This is my 4th time stay here, from lowest grade room till ultimate one, and it just meh.

In general it is a good experience except parking slot that very limited and not proper.

Comfort