Mercure Bandung City Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,005 reviews

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Mercure Bandung City Centre - Image 1
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Jalan Lengkong Besar No 8, Cikawao, Lengkong, Bandung, 40261 BANDUNG, Indonesia

Description

Hotel extras

  • Strategically located within the central business district & Bandung heritage area

  • Rooftop pool & bar with breathtaking views of Bandung

  • In-room spa & fitness centre with a view

  • Complimentary Mini Bar at Privilege Room & Executive Suite

  • Ballroom ready to welcome up to 1000 people

Our accommodation(s)

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Hotel location

Mercure Bandung City Centre

Jalan Lengkong Besar No 8, Cikawao, Lengkong, Bandung
40261 BANDUNG
Indonesia

GPS:-6.923887, 107.611619

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PANDAWA RESTAURANT

Enjoy a great culinary experience with international favorites, live cooking stations and wide selection of a la carte menu available at this inspired All-Day Dining venue with indoor and outdoor seating.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,005 reviews

TripAdvisor Rating  4.5/5  1,428 reviews

Certificate of excellence 2024

Well located, Good stay, Clean and quite wide bedroom

Customer review rating 4.0/5

Wenny Families - Confirmed reviews ALL

We had a good stay at Mercure Bandung City center, love the clean bedroom and all facilities, enjoy nice lobby and meet friendly hotel staffs. One that should be improve maybe is the varians and taste of food at breakfast restaurant.

Dear Wenny R., We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Velda Kalalo General Manager

Lokasi ok parking space limited

Customer review rating 4.0/5

Sonny Couples - Confirmed reviews ALL

Service good

Dear Mr. S., We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive the feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Velda Kalalo General Manager

Good Hotel

Customer review rating 5.0/5

Umar R. Friends - Confirmed reviews ALL

Good Hotel

Dear Umar R., We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Velda Kalalo General Manager

Room upgrade

Customer review rating 5.0/5

Herman S. Families - Confirmed reviews ALL

As a member accor, i really meet beyond expectation for upgrade one level from booking. Anyway many thank for kind full service

Dear Herman S., We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Velda Kalalo General Manager

Good Location but need improvement on room facilities

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

The location is strategic But room facilities need improvement such as - Air conditioner (very hot even the temp has been set the lowest and the fan maximum). Pls do maintenance for AC -water heater and shower panel is difficult to set for good warm water temp (either too hot or to cold) Thanks, Meli

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Other web-users rate our hotel

  • 338 reviews 6.6/10 Location
  • 808 reviews 8.1/10 Room
  • 742 reviews 9.2/10 Service
  • 21 reviews 7.8/10 WiFi
  • 449 reviews 8.2/10 Cleanliness
  • 254 reviews 8.6/10 Breakfast
  • 181 reviews 8.7/10 Vibe
  • 91 reviews 8.3/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.