ibis Bandung Trans Studio 3 stars

Customer review rating (ALL Rating) 4.7/5 1,465 reviews

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Description

Hotel extras

  • More than 200 connecting rooms, ideal for families

  • Inside the Trans Studio Mall and Trans Studio Bandung complex

  • Free high-speed WIFI and free Web corner

  • Large ballroom ready to welcome up to 1,200 people for weddings or business meeting events

  • Close to the airport, cinema, Bandung culinary area and factory outlets

Our accommodation(s)

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Hotel location

ibis Bandung Trans Studio

Jl Gatot Subroto No 289, Bandung - West Java
40273 BANDUNG
Indonesia

GPS:-6.926821, 107.636254

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

OOPEN RESTAURANT

Located on the ground floor of ibis Bandung Trans Studio hotel, Oopen Restaurant offers The Pasta & Grill Specialties, proposing cuisine from every corner of the world. Relax in our very friendly Bar, serving various Tea and choice of cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,465 reviews

TripAdvisor Rating  4.5/5  2,797 reviews

Certificate of excellence 2023

good location strategic

Customer review rating 3.5/5

Adhie Business - Confirmed reviews ALL

Day 1 FO look not professional to handle my check in, very sad about this, second times bad service.

Yang terhormat Bapak Adhie, Salam hangat dari Ibis Bandung Trans Studio, Kami ucapkan terima kasih telah berkenan menuliskan kesan dan pesan yang sangat berati dalam mengelola hotel ini kedepannya. Kami mohon maaf atas ketidaknyamanannya saat menginap di hotel Ibis Bandung Trans Studio. Pengalaman yang bapak alami khususnya pada pelayanan staff kami yang mana akan menjadi perhatian serius bagi kami dengan mengambil tindakan yang di perlukan dengan tujuan pengalaman serupa tidak terjadi lagi di masa mendatang. Karena sejatinya kepuasan dan kenyamanan tamu adalah tujuan utama kami. Sekali lagi terima kasih atas perhatian dan masukan Anda, kami tunggu Anda kembali menginap di Ibis Trans Studio Bandung. Hormat kami, Indra Gunawan General Manager

Front office team was helpful

Customer review rating 5.0/5

Monicha S. Families - Confirmed reviews ALL

Senang mengina ndisini, sejak check in sudah dibantu banya oleh front office yang friendly dan helpful

Dear Mrs. Monicha S., We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Indra Gunawan General Manager

well located

Customer review rating 3.5/5

Muhammad S. Families - Confirmed reviews ALL

mall is connected directly to Trans Studio Mall , making it convenient to access a whole range of stores. however, the pool access is strictly for occupants of Executive Room and above, as the pool is shared with the occupants of the much more expensive Trans Luxury Hotel

Dear Mr. Muhammad S., Greetings from Ibis Bandung Trans Studio... I thank you for your feedback. I am terribly sorry to hear about your complaint. Please be assured that we will improved in the future. We all look forward to your next visits. Warmest Regards, Indra Gunawan General Manager

Always choose Accor group, wherever I stay, either for business or leisure, and I always satisfied .

Customer review rating 4.0/5

S. H. Families - Confirmed reviews ALL

My 1 nite stay there overall was good. The room clean enough and the facility inside is okay. I have spoke to your lovely service lady when we had breakfast on Sunday, September 8, 2024. I showed her “ black stuff sautéed bokchoy” on my dining plate. Still Dirty.” I made sure it was not come black pepper powder . ( I am a cook, so I know it quite well ) It might come from “unhealthy bolchoy . I advise her that I was not complaining, but please let know the cook to do more hygienic - cut off the white stuff of bokchoy or Chinese Cabbage which already “ get black spots”. I trust this statement / my experience is a matter of *IBIS Brand* . Keep in good service and be always a hygienic Hotel. Thank you and Success to your Team .

Dear Mrs. Susilawati, Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Indra Gunawan General Manager

Well located

Customer review rating 4.5/5

Hst Families - Confirmed reviews ALL

Attached to the mall is a plus for me

Dear Mrs. Hesty D. , Thank you for the good review about ibis Bandung Trans Studio. We are glad that you have enjoyed your visit and we hope to see you again soon. Best regards, Indra Gunawan General Manager

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Other web-users rate our hotel

  • 390 reviews 9.1/10 Location
  • 1,366 reviews 8.3/10 Room
  • 1,281 reviews 9.3/10 Service
  • 20 reviews 7.7/10 WiFi
  • 888 reviews 9/10 Cleanliness
  • 622 reviews 8.9/10 Food
  • 336 reviews 8.5/10 Breakfast
  • 202 reviews 8.2/10 Vibe

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