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ibis Bandung Trans Studio Hotel 3 stars

Customer review rating 4.3/5 5,027 reviews

ALLSAFE approved hotel

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How it works?
ibis Bandung Trans Studio
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+ 20 Services

Hotel extras

  • More than 200 connecting rooms, ideal for family

  • Inside the Trans Studio Mall and Trans Studio Bandung complex

  • Free high-speed WIFI and free Web corner

  • Large ballroom ready to welcome up to 1,200 people for weddings or business meeting events

  • Close to the cinema, Bandung culinary area and factory outlets

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • HUSEIN SASTRANEGARA Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Laundry
  • Porter
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 14 Meeting room(s)
  • Conventions hotel

Hotel location

ibis Bandung Trans Studio

Jl Gatot Subroto No 289
Bandung - West Java
40273 bandung
indonesia

Tel: +622287345555

Fax: (+62)22/87347777

  • LEUWI PANJANG BUS STATION :  BY TAXI HOTEL LOBBY

  • By plane

    HUSEIN SASTRANEGARA At 10.8km / 6.71 miles - Shuttle paying

  • By train

    STASIUN BANDUNG At 6.1km / 3.79 miles

GPS :-6.926821, 107.636254

Our accommodation(s)

Modern and minimalist accommodation with warm atmosphere, large bay windows and high ceilings. All rooms feature LCD TV, in room safes and complimentary broadband and WiFi access. Up to 2 adults. Inviting, modern and minimalist, with a comfortable bed and a functional bathroom. The ibis Bandung Trans Studio room has got everything you need for a pleasant stay.

Our restaurants and bars

OOPEN RESTAURANT

Type of cuisine: International

Located on the ground floor, adjacent to the hotel lobby, Oopen Restaurant offers The Pasta & Grill Specialties, proposing cuisine from every corner of the world. Relax in our very friendly Bar, serving various Tea and choice of cocktails.

OOPEN BAR

Located on the ground floor, adjacent to the hotel lobby. Our friendly bar offers various teas and a choice of cocktails.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 900

  • Maximum capacity: 1200 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
ibis Bandung Trans Studio

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,027 reviews

TripAdvisor Rating 4.5/5

1,995 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

A Very Good location

Customer review rating 3.5/5

S. S. Business - 11/09/2021 Confirmed reviews ALL

It was nice i book non breakfast room so i dont have any clue about the food. But from my last bussines visit well its just a so so. But the room was clean, lack of amenities and the staff service also nice

Dear S. S S., Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rezka M. Wildhan Room Division Manager

Strategic place and great hospitality

Customer review rating 4.5/5

M A. F. P. Business - 11/09/2021 Confirmed reviews ALL

The hotel location is very strategic since it's close to business and fun, I don't have to spend much time to get to my point to have meetings

Dear M Agung Fitrianto P., We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka M Wildhan Room Division Manager

Good stay, Great short escape

Customer review rating 5.0/5

Michael Solo - 05/09/2021 Confirmed reviews ALL

Good place for short escape. Good price, best service, comfort place. Also they have good protocol during this COVID-19 situation.

Dear Suhardi .., We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka M Wildhan Room Division Manager

Not bad, but not good enough

Customer review rating 2.5/5

Emil K. Families - 30/08/2021 Confirmed reviews ALL

my feedback: 1. the wastafel sink drain is a bit clogged 2. The bench is about to break, the legs are wide 3. The floor under the mattress has a lot of dust 4. TV remote sometimes doesn't work 5. once called 0 but no one picked up

Dear Emil K., Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rezka M Wildhan Room Division Manager

Nice place for stay

Customer review rating 5.0/5

Inci Y. Friends - 28/06/2021 Confirmed reviews ALL

cozy place with good service. cleanliness is also quite good. thank you ibis

Dear Inci y., We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka M Wildhan Room Division Manager

well located

Customer review rating 3.5/5

Franciscus J. Business - 23/06/2021 Confirmed reviews ALL

bis tsm. ..price not worth it/too expensive coz of quality,service,size,ammenities,no pool/fitness (similar to pop hotel which is 300.000rp cost),while ibis cost 550.000rp ..noisy,at same floor,some rooms are guest there.at least 2 empty room between used room coz the wall is thin,otherwise very noisy (tv/people voice) also coz of covid ..smelly blanket,pillow and it looks not clean white.

Dear Fransiscus j., Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rezka M Wildhan Room Division Manager
Customer review rating 2.5/5

A. Families - 23/06/2021 Confirmed reviews ALL

I experienced a disappointing moment when I stayed in the Ibis hotel on 12th June. I once asked the housekeeping staff to make up my room at lunchtime when I was away but he/she didn't make it. When I returned to my room in the afternoon, the room was still messy. Then I called the housekeeping staff and they answered that "it was not in their shift, the morning shift should be responsible for it."

Dear A., Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rezka M Wildhan Room Division Manager

A Nightmare !

Customer review rating 0.5/5

Rony Business - 05/06/2021 Confirmed reviews ALL

No Tooth paste, Empty soap at the soap box, and the worst, there were machine noise until 3 AM !! I booked 2 rooms and none of us could sleep until morning... I had stayed in this hotel before, but never expect this hotel now become like this.

Dear Rony J., Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rezka M Wildhan Room Division Manager

Good

Customer review rating 5.0/5

Anonymous Couples - 22/05/2021 Confirmed reviews ALL

Good

Dear Ujang U., Kami sangat berterima kasih atas ulasan Anda mengenai kunjungan Anda di ibis Bandung Trans Studio. Sangat menyenangkan bagi kami untuk menerima ulasan positif. Kami yakin bahwa ulasan ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Rezka M Wildhan Room Division Manager

comfy

Customer review rating 4.5/5

Tareqi Solo - 08/05/2021 Confirmed reviews ALL

clean room, strategic location, comfy

Dear Muhammad T., We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka M Wildhan Room Division Manager

Good stay

Customer review rating 4.5/5

Viona Solo - 06/05/2021 Confirmed reviews ALL

nice one

Dear Viona J., We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rezka M Wildhan Room Division Manager
Customer review rating 1.5/5

Anonymous Solo - 29/04/2021 Confirmed reviews ALL

When I sahur , the rice is taste like a rock and the menu is terrible, the porridge has no taste, the rice portion is small, me n my friends coukdt have the rice

Nice

TripAdvisor rating 4.0/5

Ivan M 24/02/2021 TripAdvisor review

It's nice stay at Hotel Ibis Bandung Trans Studio. My family wanted to attend wedding in SESKOAD and the Ibis hotel was near to it. Check in process was quick and the staffs were very helpful. We were very happy to return.

Dear Ivan M, Warmest greetings from ibis Bandung Trans Studio. It is always a pleasure to hear that our guest had a good experience while staying with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roni Martadinata General Manager

The room clean and great

TripAdvisor rating 5.0/5

Diankreasindo888 29/12/2020 TripAdvisor review

Melati just so great and Edy the housekeeper just keeping our room soooo great and we will come back for sure you all are awesome!!! ! We love the strategic location as well as the professional staff. Service are the TOP even for the security as well. Love u guys missing stay there

Dear Diankreasindo888, Thank you so much for the 5 Star ratings for us on TripAdvisor! We are glad to hear that our Staff that you had mentioned went the extra mile in ensuring your visit was an unforgettable one. It also makes our day to know that you feel our hotel is really comfortable. I will share your kind gratitude to Melati and Edi which I Believe will elevate their good day. We definitely could not wait for you to comeback soon and provide you another amazing experiences. Best Regards, Roni Martadinata - General Manager

ìBis Bandung Trans Studio is My Home

TripAdvisor rating 5.0/5

FabbianA1 02/12/2020 TripAdvisor review

ìBis Bandung Trans Studio does not only feel like home but also is my home. I have been warmly welcomed by all staff members at ìBis Bandung Trans Studio. The General Manager has been welcoming me and my family. We took pictures. The Executive Chef has been so great and friendly, he cooked our lunch himself. What a home at iBis Bandung Trans Studio.

Dear FabbianA1, Greetings from your second home, Ibis Trans Studio Bandung! It is truly an honour to be one of your favourite hotel in Bandung. Your kind comments toward our team will be definitely conveyed to them and the entire team look forward to welcoming you back to Ibis Bandung Trans Studio and again make your stay a memorable once. Regards, Roni Martadinata - General Manager

Recommended Place to Stay @IbisHotel

TripAdvisor rating 5.0/5

InaSaras A 28/10/2020 TripAdvisor review

Recommended Place to Stay @Ibis,, Cozy, Warm & Comfort Room, Friendly & Helpful Staff, Near to Everywhere.. Easy way to do Check In and Check Out, Complete Stuff in a Room,, Very Clean Area & do Best for Healthy Protocol of Covid 19..

Hi inazihni, Warmest Greetings from Ibis Trans Studio Bandung. It is our real pleasure to read that you also had positive experiences throughout our Cozy, Warm & Comfort Room, Friendly & Helpful Staff as mentioned. Since we are passionate about guest satisfaction, your review has been perfectly shared to entire team to inspire and motivate us to always provide best service to all our valued guests. All of us here at Ibis Bandung Trans Studio look forward to welcoming you back. Stay Safe and Healthy, Roni Martadinata General Manager

Mr

TripAdvisor rating 3.0/5

adismonsitumorang 09/08/2020 TripAdvisor review

Too long for waiting the rooms from 1 pm and ready 3 pm and i don't like the new system only for toothbrush i have to call and only by request the staff give me the reason.. he say only by request..tanks

Dear adismonsitumorang, Warmest Greetings from Ibis Trans Studio Bandung. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope your further experience would be better and we are looking forwards for your next stay. Sincerely Roni Martadinata - General Manager

Quick and easy sleep

TripAdvisor rating 4.0/5

Pungki P Business - 05/12/2019 TripAdvisor review

Ibis Trans Studio Bandung is one of the best hotel where you can shopping till drop at the Trans Studio Mall Bandung. So for the traveler just need for a sleep then Ibis Trans Studio Hotel is the preferred one.

Dear Pungki P, Thank you so much for the 4 Star ratings for us on TripAdvisor! Thank you for taking your valued time to send us your feedback! We are pleased to know that you particularly loved our location which near the shopping mall. We hope your further experience would be better and we are looking forwards for your next stay. Sincerely Roni Martadinata - General Manager

Family Time in Ibis TSM Bandung

TripAdvisor rating 4.0/5

nou_bee Family - 29/07/2019 TripAdvisor review

When we first came, the condition is quite hectic at the lobby, probably because it is Friday night and the next day is Saturday, the day off. However we received nice welcoming gestures from the staff, although we could not get the non smoking room for the first night. So we took the room. The smoking room was cleaned, however the smell is still there. Then on the next day, we prefer to move to non smoking room. One suggestion for Accor website would be to include the smoking or non smoking preference so when there is no other option, the users could consider it before their stay. The hectic environment continued during breakfast on the next day, but calmer on Sunday. In overall, the room was cozy, all the meals were good, and staffs were helpful. One advantage of the hotel is near TSM Bandung, where our family can take a walk and enjoy the day.

Dear Valued Guest, Thank you very much for leaving us such a wonderful feedback. We do apologize for the inconvenience experienced during your stay. We will definitely put this as our attention. Please feel free reach out to our email with any further comments, concerns, or suggestions you wish to share. One more time, thank you for your rating and we look forward to seeing you again. Sincerely, Roni Martadinata - General Manager

Best location for Holiday in Bandung City

TripAdvisor rating 4.0/5

Pungki P Business - 28/07/2019 TripAdvisor review

Ibis Trans Studio is attached with Trans Studio Mall which the best location for dining and take some refreshment including cinema and also the famous Trans Studio. Its really close and just spend most of time with the location then you may not need to go to other side of Bandung.

Dear Mr. / Mrs. Pungki P Thank you very much for leaving us such a wonderful feedback. We put customer experience and satisfaction as our priority, and your feedback reaffirms the hard work we put in every day. Please feel free reach out to our email with any further comments, concerns, or suggestions you wish to share. One more time, thank you for your rating and we look forward to seeing you again. Sincerely, Roni Martadinata - General Manager

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