ibis Dinant Centre 3 stars

Customer review rating (ALL Rating) 4.5/5 979 reviews

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ibis Dinant Centre - Image 1
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Rempart d'albeau 16, 5500 DINANT, Belgium

Description

Hotel extras

  • Bike rental a few meters away. Adnet cycle http://www.cycles-adnet.com/

  • Terrace overlooking the Meuse

  • A 5min walk from downtown https://www.valleedelameuse-tourisme.be/

  • 20min from Namur and Han-sur-Lesse http://www.grotte-de-han.be/fr

  • City map available

Our accommodation(s)

Hotel location

ibis Dinant Centre

Rempart d'albeau 16
5500 DINANT
Belgium

GPS:50.254172, 4.915252

Telephone
Fax +32 82 21 15 79

Hotel services

Check-in from - Check out up to

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  979 reviews

TripAdvisor Rating  4.0/5  1,166 reviews

Customer review rating 5.0/5

Deborah F. Couples - Confirmed reviews ALL

Comfortable bed. Dog friendly and parking on site. Great stopover. Very nice bar and terrace overlooking the river.

Dear Deborah, We appreciate your kind review of your recent stay with us. We’re thrilled you had such a pleasant stay at ibis Dinant Centre. It’s great to know our pet-friendly approach and convenient parking facilities contributed to your comfortable stopover. We’re particularly pleased you enjoyed relaxing at our riverside bar terrace - watching the Meuse flow by while unwinding is indeed one of our favorite features too. Thank you again; we hope that you will return. Best wishes, Eloise Helleputte, General Manager

Customer review rating 5.0/5

Thommy W. Couples - Confirmed reviews ALL

Alles absolut Klasse

Lieber Thommy, vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten! Es freut uns sehr, dass Sie einen so angenehmen Aufenthalt im ibis Dinant Centre hatten. Wir sind stolz, dass unser Service und die Hotelqualität Ihre Erwartungen übertreffen konnten. Besonders wertschätzen wir Ihr Lob an unser gesamtes Team – diese Motivation gibt uns täglich neuen Schwung. Wir hoffen, Sie auch in der Zukunft wieder als Gast bei uns begrüßen zu können. Herzliche Grüße Eloise Helleputte, General Manager

Customer review rating 2.5/5

Rebecca D. Couples - Confirmed reviews ALL

We had a one night stay at this property arriving late around 7 PM. We experienced great customer service from start to finish BUT this property is DATED. In need of many updates. If you aren’t bothered by stains on ALL common area upholstery and extremely dated moldy shower stalls and stained rooms you will fit in fine here. The staff was excellent and kind but the pictures versus what you actually get are not realistic. There’s a reason there are no bathroom photos. Also all of the upholstered chairs in the common areas and carpets are badly worn and stained. We also had cobwebs in our room and wear and tear throughout. If you are in search of a turn key exceptional experience this is NOT the hotel for you.

Dear Rebecca Thank you for taking the time to review your recent stay at our hotel. We appreciate your recognition of our team’s service and the positive impression our staff left during your visit. It is lovely to know that your arrival and check-in were smooth and the bar area met your expectations, with our team ensuring you received welcoming and helpful assistance throughout your stay. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. Your concerns about the overall condition and cleanliness of accommodation and public spaces, as well as discrepancies between online photos and the actual setting, are very important to us. We take such feedback seriously, especially when it relates to guest comfort and confidence in what we offer. While ibis standards ensure daily housekeeping, we regret that your experience did not reflect our usual quality. We will take your comments into consideration as we continue to focus on high standards for our guests. Nonetheless, we are glad you enjoyed the charm of Dinant and found our location convenient for exploring the town. Being beside the river, our hotel aims to offer an inviting base for guests discovering the area, and we truly value your feedback as a Classic member of our loyalty programme. We look forward to welcoming you again in the future for an improved experience. Best regards, Eloise Helleputte, General Manager

Customer review rating 4.0/5

Guy L. Couples - Confirmed reviews ALL

Alles was goed

Beste Guy, Fijn dat u uw feedback met ons heeft gedeeld. We zijn blij dat u tevreden was met de ligging van ons hotel aan de Maas. Het doet ons goed te horen dat uw verblijf bij ons positief was. Graag verwelkomen we u in de toekomst opnieuw. Met vriendelijke groeten, Eloise Helleputte, General Manager

Customer review rating 3.5/5

Iliasse H. Couples - Confirmed reviews ALL

nice hotel, a bit old and would definitely need a fresh refurbishing. Good breakfast but a bit pricey for what’s offered. Also, 1 towel per guest (no hand towel)

Dear Iliasse, Thank you for taking the time to provide your feedback. We are pleased you appreciated our breakfast quality and found the welcome drink met your expectations. However, we are sincerely sorry some aspects of your visit fell short. We note your observations about room amenities and value perception, and will consider these insights. Regarding sustainability, we emphasize our water reducers and food waste reduction efforts, though we regret these weren’t more apparent. Nonetheless, we trust our central location allowed convenient exploration of Dinant and hope your overall experience reflected the positive moments. We hope we have the opportunity of seeing you again in the future. Kind regards, Eloise Helleputte, General Manager

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Other web-users rate our hotel

  • 940 reviews 9/10 Location
  • 1,100 reviews 6.1/10 Room
  • 900 reviews 8.9/10 Service
  • 17 reviews 6.1/10 WiFi
  • 764 reviews 8.5/10 Breakfast
  • 334 reviews 7.4/10 Cleanliness
  • 129 reviews 7.9/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.