Dear David, Thank you for this high rating. We are delighted that you found our team so friendly and helpful during your stay. It is also great to know that our location suited you so well, quiet yet within easy reach of everything Dinant has to offer. We hope to welcome you back. Best wishes, Eloise Helleputte, General Manager

Dear Michael, Thank you for choosing our hotel and for sharing your review. Our team is pleased you enjoyed the bar terrace, the great location, and a clean, restful night. Your positive words mean a lot to us. Even so, we regret that the breakfast choices and absence of in-room hot drink facilities did not meet your expectations. We value your suggestions about breakfast and will keep them in mind. Finally, we are grateful you found both the atmosphere and our staff contributed to a comfortable visit. We hope that we can welcome you back in the future. Best wishes, Eloise Helleputte, General Manager

Dear Peter, Thank you very much for your kind feedback. We are delighted that our hotel met your expectations. It is wonderful that you appreciated our position next to the river and felt our team went above and beyond to make your stay comfortable. Our staff takes pride in delivering excellent service, and your positive feedback is very rewarding. We look forward to seeing you again. Kind regards, Eloise Helleputte, General Manager

Dear Philipp, Please accept our sincere thanks for this kind feedback. We are delighted that you had a wonderful experience with us and that our staff made a good impression on you. It is also wonderful to hear that you enjoyed a clean, comfortable room with a lovely view of the river. Finally, we are pleased that the breakfast stood out for you and that our convenient location made your time in Dinant even more enjoyable. We look forward to welcoming you back. Best wishes, Eloise Helleputte, General Manager

Bonjour Irenee, Merci pour ce super commentaire ! Nous sommes enchantés que votre séjour vous ait autant convenu, surtout en famille. De plus, notre équipe apprécie sincèrement que vous ayez remarqué leur accueil chaleureux. Au plaisir de vous revoir parmi nous, Eloise Helleputte, General Manager

Dear Fiona, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that some aspects of your stay did not meet your expectations. We regret the shortcomings you experienced with your accommodation, particularly regarding the lighting and overall atmosphere. Furthermore, our breakfast selection includes a variety of options, including fresh fruit, fruit salad, natural yoghurt, and fruit yoghurt, as well as soy yoghurt available at our buffet. We hope to have the pleasure of welcoming you back for an improved experience. Kind regards, Eloise Helleputte, General Manager

Dear Ane, Thank you for reviewing your visit to our hotel. We are delighted that you enjoyed our team’s attentive service and found the hotel clean and well cared for. It is also great to know that your bedding was comfortable for your family and that you had all the practical storage space you needed. However, we are sorry for the discomfort you experienced with the climate system. Our reception team is always there to help make your room more comfortable. Nonetheless, we are glad the location worked well for your trip, and thank you for highlighting the ease of booking securely directly with our manager. Our aim is always to offer guidance and support when you have questions about reservations. Thank you again for your feedback; we hope you will return for a more enjoyable stay. Kind regards, Eloise Helleputte, General Manager

Dear Erick, Thank you for sharing your thoughts on your recent visit. We are pleased to learn that our cleaning team left a positive impression and provided attentive service. However, we regret that the overall comfort and available features did not meet your expectations. As a budget hotel, our brand standard includes simple and functional amenities, such as providing one towel per person in the bathroom and a compact room design. For guests who need additional items, our reception team is always available to assist. We strive to maintain well-kept facilities and regular updates where possible, and we recognize your comments regarding decor and the functioning of our air conditioning during particularly hot days. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Eloise Helleputte, General Manager

Dear Sally, Many thanks for your valuable feedback. We are pleased to know that you were generally satisfied with your experience. However, we regret any disappointment with our dining options. While we maintain fresh, cooked-to-order breakfast items to minimize waste, we acknowledge pricing concerns. Regarding refreshment facilities, our 24-hour bar offers hot drinks accessible at any time. Finally, it is great that our air-conditioned room provided comfort during the recent heatwave and helped you sleep well. We look forward to the pleasure of welcoming you back. Best regards, Eloise Helleputte, General Manager

Dear Ian, Thank you very much for your kind feedback. We appreciate your kind words about our dedicated team and the breakfast selection our chefs prepare daily. Our staff works diligently to maintain a variety of options while managing busy periods efficiently. That said, we sincerely regret the challenges you faced during peak breakfast hours. Nonetheless, we’re pleased you found our riverside location convenient and enjoyed the comfort of your room. The parking options near our hotel aim to make arrivals stress-free for drivers exploring Dinant’s attractions. We hope to welcome you back soon. Best regards, Eloise Helleputte, General Manager

Dear Guest, Thank you for your positive review. We are thrilled you chose our hotel for your visit to Dinant. It was our pleasure to offer you a comfortable base near the town center and a riverside bar that captures the essence of our scenic location. We look forward to welcoming you back on a future trip. Best wishes, Eloise Helleputte, General Manager

Cher hôte, Merci pour ce retour positif ! Nous sommes ravis que votre séjour en amis à l’ibis Dinant Centre ait répondu à vos attentes. Par ailleurs, nous prenons note de votre observation et y accorderons toute l’attention nécessaire. Enfin, nous espérons que vous avez eu l’occasion de déguster notre petit déjeuner frais et varié. Ce serait un plaisir de vous accueillir à nouveau pour un séjour 100% réussi. Bien cordialement, Eloise Helleputte, General Manager

Dear Martin, Thank you for reviewing your visit. We appreciate you choosing our hotel for your stay and are glad to know that you found the nearby parking options convenient. However, we sincerely apologize that your experience fell short in some areas. While we strive to maintain our green spaces responsibly, we acknowledge your observations about the terrace plants. Regarding service standards, our team is always available to assist guests directly, and we regret any perception of inattentive service. Nonetheless, we’re glad that you valued our prime riverside location and terrace views that make our hotel a favored base for exploring Dinant. We all hope to welcome you back in the future. Best wishes, Eloise Helleputte, General Manager

Dear Tim, Thank you for sharing your review. We regret that your stay didn’t meet your expectations but that your check-in experience and our team’s attentive service contributed positively to your visit. That said, our pet-friendly policy includes rigorous cleaning protocols supported by an additional fee to maintain hygiene standards, and your comments have been shared to ensure we double our housekeeping efforts. We have also noted the payment selection discrepancy and will review our system to improve clarity. Nonetheless, we’re glad our check-out process added ease to your travels. We hope to be able to welcome you back for a better time. Best regards, Eloise Helleputte, General Manager

Dear David, Thank you very much for your kind feedback. We are delighted that we remain a trustworthy choice whenever you visit Dinant. Our team values your loyalty and appreciates your return. Moreover, our team is pleased that you found the location convenient for your needs during your stay. We hope to welcome you back soon. Best wishes, Eloise Helleputte, General Manager

Dear Pamela, Thank you for your positive feedback. We are delighted that you found your accommodation comfortable and that you appreciated the great value our hotel offers. It is wonderful that you enjoyed our terrace overlooking the River Meuse, as this riverside location is truly one of our finest features. Our team takes pride in providing comfortable stays while maintaining affordable rates for our guests. We look forward to welcoming you back for another memorable stay in the future. Kind regards, Eloise Helleputte, General Manager

Dear Deepak, Thank you for your positive feedback. We are thrilled you chose our hotel for your family visit to Dinant and that our central spot near the river helped you explore the town with ease. We are also glad that being steps from local markets and dining options added convenience to your stay. We look forward to welcoming you back for another memorable experience. Best wishes, Eloise Helleputte, General Manager

Dear Andrew, We appreciate you sharing your comments with us. It is wonderful that you had such a great experience at ibis Dinant Centre. We are delighted that you found our hotel clean and secure during your visit. However, we are sorry for the inconvenience you encountered with the bathroom amenities. Our housekeeping team maintains fresh linens and we have extra towels available at reception for guests who need them. Finally, we are pleased that you felt safe throughout your stay with us. We hope to welcome you back. Best wishes, Eloise Helleputte, General Manager

Dear Ender, We really appreciate this positive review of your recent visit. We are thrilled to hear you had such a wonderful experience at ibis Dinant Centre. We look forward to welcoming you back in the future. Kind regards, Eloise Helleputte, General Manager