The person managing the reception was very nice, responsive and helpful. The room was very clean. The bathroom is compact but perfectly designed to feel comfortable even in the shower. Nice view of the trees in back and the citadel in the distance. Quiet at night.

Very satisfied!! The only minor (!) quibble was that my key got demagnetized. It took me a while to figure this out and then I had to go back down and have it remagnetized. If this happens frequently, they should warn customers about keeping the key in your pocket (or too close to your phone?).

Friendly staff

Un peu simple Garde robe mini mini

We spent two nights with my wife in this hotel. The room was a tad cold, but nothing unbearable. The shower is very well soundproofed from the room. The experience wasn't fancy by any mean, but it did the job for what we were looking for: sleep.

It was quite different than the other stays due to covid situation. However, i was not happy like the other times .. elevator got stopped 2 times, water issues, cleaning delays! Hope next time , this will be sorted out! Thank you

Hotel is well situated not far from the city centre. Check in and check out good and staff were helpful. Breakfast was ok but room very busy. Good that it had parking but could do something about the kerb leading into it- a bit on the high side.

guest not welcome, you are intruder among happy staff. They block your credit card and then charche for the room. The blocked is for ever although you are sending emails to unblick your money. Time and again.

The hotel was ok for an overnight stop and was handy to walk into the city centre. For those not venturing far there is an Italian restaurant next door. This was my 3rd Ibis Hotel on our way back from Italy and usually the breakfast is good. This time there was no fresh fruit and it was a bit of a bun fight so I was disappointed.

Rooms are cramped, worn out, with damaged furniture and wornout bedding. This is the worst Ibis Hotel I have ever stayed in and is an embarrassment to the chain. The first room we were given was on the 5th floor. On arrival on the 5th floor there was an over powering stench of toilet cleaner in the corridor. The room had a badly damaged desk, damaged walls, dirty marks on the walls and grey, not white bedding. I returned to reception to complain about the room and smell I was immediately given the room opposite and when I said about the damage and that the quality was very poor the manager and reception staff were not bothered in the slightest. The replacement room was slighlty better. There was still obvious damage to the walls and some of the bedding had holes in it but at least it was white this time. The stench of toilet cleaner came and went over the few days we were there and got to the point that it was burning the back of your throat. The beds are advertised as being the best quality with new mattresses while infact they are basic mattresses with a thin topper on them. They are not comfortable. On our final evening we were informed that the next morning the local marathon was going past and the road would be closed from 0600hrs. This meant that we had to find another car park with no security for our car. The marathon and road closure had not been mentioned at all until this point. On checking out the staff were not bothered about any of the issues raised. On our final morning my collegue left his leather jacket in the dining area of the hotel. Despite several attempts by both of us to ring the hotel over the next 4 days the phone is never answered and so have been unable to enquire if the jacket was handed in. This hotel is worn out, badly damaged with little customer care. I will not return to this hotel and feel that I have been overcharged for the room.

Stayed for 2 nights as part of inter rail trip round the Ardennes. This hotel I have used a few times before. The bedrooms have been renovated and choice for breakfast much improved. Nice staff in bar and restaurant.

This was a one-night stay on the way to Austria. We arrived late, got a parking space in the underground car park and got to our rooms within 5 minutes of arrival. The room was modern and clean with exactly what we needed, standard Ibis stuff. I've deducted one star for two very minor issues: it was warm for early April and the aircon cooling wasn't available which meant that the room was a little warm. So we opened a window, and were at the back of the hotel so not too noisy. The other was the price of the breakfast which was over £12. This seemed a little expensive compared to other, recent Ibis stays elsewhere.

Located 10 minutes walk from the rail station and city centre, the hotel staff are welcoming. Inside are good sized rooms that are equiped with comfortable bed. The soundproofing was good and I slept well. The breakfast includes hot and cold fare that was well received.

The hotel was a little walk from the main station but was handy for what I wanted as I had travelled by train from St Pancras via Brussels and the hotel room was clean and the bed was comfortable to sleep in

The reception staff on arrival were fantastic and managed to rearrange my booking after my internet booking blunder, thank you!! The location was good only a short walk to the center and great parking facilities.