ibis Namur Centre 3 stars

Customer review rating (ALL Rating) 4.5/5 741 reviews

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Rue du Premier Lanciers 10, 5000 NAMUR, Belgium

Description

Hotel extras

  • In the heart of the city

  • Just a 10-minute walk from the train station

  • Many attractions in walking distance

  • Reception at your service 24/7

  • Breakfast, lunch and dinner available in the hotel

Our accommodation(s)

Hotel location

ibis Namur Centre

Rue du Premier Lanciers 10
5000 NAMUR
Belgium

GPS:50.466424, 4.870816

Telephone
Fax +32 81 25 75 50

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  741 reviews

TripAdvisor Rating  3.8/5  811 reviews

Very enjoyable

Customer review rating 4.5/5

Hywel G. Couples - Confirmed reviews ALL

The hotel is well located for rail travel and close to the centre. Rooms were the usual high standard.

Nice location and close to city center

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

It was very short stay for us but we really loved the friendly service of reception and very helpful in answering our questions. The room was clean and tidy, very budget friendly and cosy.

Dear Guest, We are truly grateful for your feedback on your recent stay at ibis Namur Centre. It's wonderful to hear that you had such a delightful experience with us. We are thrilled that you appreciated our prime location in the heart of Namur, as well as the warm and helpful service provided by our reception team. It's also fantastic that you found your room to be clean and cosy. Moreover, we're pleased that you found our hotel to be budget-friendly, as we strive to provide excellent value for money. We hope to have the pleasure of welcoming you back for a longer stay in the future. Best regards, The ibis Team

Good stay

Customer review rating 3.5/5

Jean-michel B. Business - Confirmed reviews ALL

Nice and quiet, but no consideration for my gold status (hotel seemed not fully booked, but yet no room upgrade, no reminder about the free drink, etc.)

Just an average stay

Customer review rating 3.0/5

Sp Couples - Confirmed reviews ALL

Overall it was just an average stay compared to my past stays at IBIS. To start with the all Accor app when dialling the phone from call the hotel option on app it adds the country code twice and ends up with a wrong caller each time. It turns to be a personal number of someone. The hotel has a note to call the receptionist from the car park area and it ends up in a wrong number. Finally I walked to the reception to get the parking sorted. The guy at the reception that evening seemed impatient. He also charged me a wrong amount though I showed him from the app that I had to pay only 190 Euro and he charged me 230 Euro saying it’s city tax. I was surprised and was exhausted and paid up as I wanted to sort it with someone else the next day. The next guy was super helpful and sorted it in no time and refunded the money. City tax just about 1Euro something. The breakfast was very basic, atleast good to have some veggies in the spread. Eggs were minimal bowl and was being refilled so many times and guests kept waiting. Rest stay part in the room was decent and location is comfortable as well. The app needs to sort the direct call option from Front page as it always adds additional country code. This ends in wrong number. When you dial from Property page it seems the right number.

Dear Guests, Thank you for taking the time to share your feedback about your recent stay. We are pleased that you found our location comfortable. Our hotel is indeed situated in the heart of Namur, providing easy access to various attractions and amenities in the city centre. However, we sincerely apologize for the inconvenience you experienced during your stay. We are looking into the issues with our mobile app to ensure it functions correctly for future guests. We regret the initial misunderstanding at reception concerning the billing. Our team strives to provide accurate information, and we appreciate your patience as we rectified the situation. Concerning the breakfast, we continually aim to enhance our offerings and will take your feedback into account to improve the variety and availability of items. Your satisfaction is our priority and we truly value the insights you have shared. We hope you will allow us the opportunity to welcome you back for a more satisfying experience in the future. Best regards, The ibis Team

Not good.

TripAdvisor rating 2.0/5

paul l Couples - TripAdvisor review

I would avoid Namur but for sure not return to Ibis. No heat in room. No refrigerator. No tissue. No closet. Bathroom is a modular that might have come from a small RV. Maid service questionable…no soap in dispenser (friends had no toilet tissue). Only one restaurant within 6 blocks. Breakfast marginal.

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Other web-users rate our hotel

  • 446 reviews 8.4/10 Location
  • 635 reviews 6.2/10 Room
  • 530 reviews 9.2/10 Service
  • 11 reviews 8.9/10 WiFi
  • 337 reviews 8.1/10 Breakfast
  • 217 reviews 6.9/10 Cleanliness
  • 132 reviews 3.5/10 Amenities
  • 125 reviews 4.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.