Aparthotel Adagio Marseille Timone 3 stars

Customer review rating (ALL Rating) 4.3/5 756 reviews

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Aparthotel Adagio Marseille Timone - Image 1
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Aparthotel Adagio Marseille Timone - Image 4
21 Chemin De L Armee D Afrique, 13005 MARSEILLE, France

Description

Hotel extras

  • Located in the heart of Marseille

  • Timone metro station 547 yards (500 m) away, direct link with the Old Port

  • Fitness center, sauna and meeting room

  • Private indoor car park

  • 24-hour reception

Our accommodation(s)

Hotel location

Aparthotel Adagio Marseille Timone

21 Chemin De L Armee D Afrique
13005 MARSEILLE
France

GPS:43.290995, 5.404715

Telephone
Fax +33 4 96 15 58 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  756 reviews

TripAdvisor Rating  3.5/5  402 reviews

Functional

Customer review rating 3.5/5

Cloe C. Families - Confirmed reviews ALL

Hotel was fine but facilities in room were very worn out and tired. The shower was semi broken and the counter tops damaged. The beds were comfortable but bedside lights lit the whole room up. It was in a very busy road and had a view of a giant hospital. The walk to metro was not very pleasant of short.

Dear Cloe , We appreciate your feedback. We apologize for the inconvenience you experienced during your stay. Please rest assured that we will address the issues you have raised regarding the facilities in the room. Your comfort is our priority, and we will work diligently to improve the quality of our services. Thank you for bringing this to our attention. Best regards, Faiza HOGAS, Deputy Manager

Well overall with some hiccups

Customer review rating 4.0/5

Pablo A. Families - Confirmed reviews ALL

Clean and well furnished apartment. The sofa bed was a bit uncomfortable. Bring your own coins if you want to do laundry, the staff does not have any handy. Location is not that pretty but it is easy to access and there is on site parking

Dear Guest, Thank you for sharing your feedback. We are glad to hear that you found our apartments clean and well-furnished. We apologize for any inconvenience caused by the sofa bed and the laundry situation. Your comments are valuable, and we will address them internally. We hope you had a comfortable stay overall and appreciate your understanding. Looking forward to welcoming you back soon! Best regards, Faiza HOGAS, Deputy Manager

Well located

Customer review rating 4.5/5

Wnka Solo - Confirmed reviews ALL

I stayed at Adagio, opposite Timone Hospital, during my partner's hospitalization. The location was perfect for me, and the staff were good. Exceptional thanks go to Ms. Adeline, who helped me with all the bookings as I went back and forth to the apartment. Her kindness was a great help during my difficult time. She is truly a great staff member and an asset to the company.

Well located, good one

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Everything was good.. the staffs were so helpful and kind. except for the traffic noise which was so disturbing even during night.

Dear Ramya, Thank you for your feedback. We are glad you appreciated our convenient location and helpful staff. We apologize for the inconvenience caused by the traffic noise. Your comfort is important to us, and we will strive to find solutions. Best regards, Marine GASSA, General Manager

Exceptionally, very poor experience!

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

I am normally not motivated to write reviews because generally all Accor properties are well maintained and service is good, but this time the quality of Hotel and our experience was quite the opposite. We had to wait 45 mins for check-in at midnight with family and kids in order for their system to update. Worse, My wife got locked inside bathroom and couldn't open the lock. The hotel didnt have any maintenance staff. We had to almost break in after 40 mins of using tools which the hotel did not have. We found the shower in the bathroom broken as well! In both our rooms towels were not clean and the bedsheet on sofa bed stained. The staff was very accommodating to change towels, provide new bedsheets, give games to kids while awaiting check-in system update, and giving tools to break the lock!! However this is not what I expected from Accor's Adagio Aparthotel Marseille Timone.

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Other web-users rate our hotel

  • 433 reviews 8.1/10 Location
  • 792 reviews 6.4/10 Room
  • 660 reviews 8.9/10 Service
  • 11 reviews 7.1/10 WiFi
  • 349 reviews 6.1/10 Cleanliness
  • 118 reviews 3.5/10 Amenities
  • 102 reviews 6.6/10 Breakfast
  • 74 reviews 4.2/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.