ibis Marseille Timone 3 stars

Customer review rating (ALL Rating) 4.3/5 1,440 reviews

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Description

Hotel extras

  • Private underground car park

  • 220 yds from metro with direct access to city center, St Charles station and Dôme de Marseille

  • Courtepaille Comptoir restaurant open 7 days a week

  • Peaceful private terrace

  • Faculty of Medicine 328 yds, Timone hospital 164 yds, Conception hospital 547 yds

Our accommodation(s)

Hotel location

ibis Marseille Timone

107 boulevard Sakakini
13005 MARSEILLE
France

GPS:43.292553, 5.401444

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

COURTEPAILLE COMPTOIR

Our Courtepaille Comptoir restaurant welcomes you every day from 7pm to 10pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,440 reviews

TripAdvisor Rating  4.0/5  490 reviews

Bad organization and not very clean room

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

Our first room had no functioning A/C, we asked for another one and the cards did not work. The breakfast missed many items including cutlery, plates and food. Someone from the hotel kitchen has started the fire alarm at 4h30 inthe morning which ended up in everyone getting out, for nothing since they mentioned there was no fire 15 minutes later. The shower was not well drained and one of our towel had red stains.

Normal

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Hotel normal correct

Let down by silly mistakes

Customer review rating 2.5/5

James H. Couples - Confirmed reviews ALL

Well placed hotel. Let down by staff that didn’t seem that bothered. Cooking system that didn’t work. All of it would have been ok but the restaurant food was poorly presented and didn’t resemble the photos on the menu. It’s a shame as it could be a cracking hotel.

Disappointed

Customer review rating 2.0/5

B. H. Business - Confirmed reviews ALL

We have been going to IBIS Timone Marseille for months because it is next to Marseille hospital. Sadly our experience is that it is deteriorating. The room was dated, with large bedside lamps hanging from the ceiling, which made it impossible for one person to read at night without the other being disturbed by the bright light. And the very pleasant breakfast buffet seems to be getting smaller every time we stay (presumably a cost-cutting exercise) but the price stays the same... !

Basic, filthy, mould ridden. Needs attention!

TripAdvisor rating 1.0/5

Adelaide_Dylan Families - TripAdvisor review

We've always found Ibis to suit our needs. Budget/Styles/Normal Ibis are all very basic, but clean and good value. However, our trip through France has shown this doesn't apply in France. Dirty, poorly maintained, unhelpful staff. This Ibis is exactly that and while it needs a refresh, why can't they just clean the rooms? Even with the disrepair, we would be fine with a basic clean room. But mould everywhere, walls are FILTHY, even hair on the walls. It is a genuine lack of attention to detail that extends throughout the hotel, and i'm sure into the kitchen areas where breakfast is made as well. Poor stay. Only positive is the underground parking, though at €15 a night.

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Other web-users rate our hotel

  • 370 reviews 8.3/10 Location
  • 620 reviews 5/10 Room
  • 854 reviews 9.2/10 Service
  • 7 reviews 2.4/10 WiFi
  • 292 reviews 5/10 Cleanliness
  • 210 reviews 7.2/10 Breakfast
  • 17 reviews 8.7/10 Bar
  • 6 reviews 6.4/10 Beach

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