Mama Shelter Marseille 3 stars

Customer review rating (ALL Rating) 4.3/5 1,877 reviews

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Hotel extras

  • A 10-minute walk from Cours Julien

  • Colorful, cheerful design

  • Covered terrace

  • 3 studios (conference rooms) available

Our accommodation(s)

Hotel location

Mama Shelter Marseille

64 rue de la Loubière

GPS:43.290439, 5.388836

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Mama Restaurant Marseille

Enjoy simple cuisine created by chefs who pay homage to modern Mediterranean cuisine in the Phocean city of Marseilles.


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,877 reviews

TripAdvisor Rating  4.5/5  1,421 reviews

Certificate of excellence 2023

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL


Good hotel

TripAdvisor rating 4.0/5

Dave A Friends getaway - TripAdvisor review

Stayed here for 3 nights, room quite basic and not comfy if you wanted to just chill for a bit, but the bar area is pretty cool and service good. Food a bit over priced. Breakfast a good spread. Area is not so nice tbh once you leave the hotel. There are better in Marseille I believe

Front office staff... in need of guest friendliness training.

Customer review rating 3.0/5

Hans T. Friends - Confirmed reviews ALL

Rooms are very good!!! Restaurant is great - great food - nice staff - knowledgeable Front office - some staff are really helpful and knowledgable - some staff the opposite. if you make a mistake in the final bill and you initially charge 120 euro too much. and the guest identifies the mistake.. . Correct AND apologise !! Reservation: if you make a mistake in making a reservation (wrong date), and the guest detects is ... correct AND apologise. !!

Hello Hans, Thank you for taking the time to tell us about your experience at the Mama Shelter Marseille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are really sorry regarding the misunderstood for your reservaion with paying with points. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Mama Loves Hans! Natalia

Great stay

Customer review rating 4.5/5

Mark C. Friends - Confirmed reviews ALL

Welcoming staff at reception and very attentive staff serving us at dinner. A great atmosphere in the bar dining area during the rugby matches. Plenty to eat at breakfast only complaint was it was sometimes hard to locate mugs for the coffee

Hello Mark! We very much appreciate your comments regarding your stay at the Mama Shelter Marseille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mama Loves Mark! Natalia

Funky and cool

Customer review rating 4.5/5

Harvey Friends - Confirmed reviews ALL

Great location, friendly helpful staff. Great lounge and bar. Tidy rooms- great value

Hello Harvey, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Mama Loves Harvey! Natalia

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Other web-users rate our hotel

  • 399 reviews 7.2/10 Location
  • 931 reviews 6.6/10 Room
  • 1,043 reviews 8.8/10 Service
  • 11 reviews 4/10 WiFi
  • 466 reviews 5.9/10 Comfort
  • 455 reviews 8.8/10 Vibe
  • 403 reviews 8.9/10 Breakfast
  • 399 reviews 7.4/10 Food

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