Mama Shelter Marseille 3 stars

Customer review rating (ALL Rating) 4.3/5 1,161 reviews

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64 rue de la Loubière, 13006 MARSEILLE, France

Description

Hotel extras

  • A 10-minute walk from Cours Julien

  • Colorful, cheerful design

  • Covered terrace

  • 3 studios (conference rooms) available

Our accommodation(s)

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Hotel location

Mama Shelter Marseille

64 rue de la Loubière
13006 MARSEILLE
France

GPS:43.290439, 5.388836

Telephone
Fax +33 4 84 35 20 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Mama Restaurant Marseille

Enjoy simple cuisine created by chefs who pay homage to modern Mediterranean cuisine in the Phocean city of Marseilles.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,161 reviews

TripAdvisor Rating  4.3/5  1,453 reviews

Best place on the worst street

TripAdvisor rating 4.0/5

Hamish F TripAdvisor review

Once you find a safe place to pull up and enter Mama Shelter Marseille the hotel itself is beautifully designed in the usual Mama Shelter way. Staff were helpful and friendly. Room was comfortable with good king sized bed and plenty of space including a sofa which was nice. Ate and drank in the restaurant which was quite satisfactory and not overly expensive (by European standards). Parking on-site is a must as there is absolutely no street parking and even if there was you would risk having your car destroyed. Excellent EV charging was utilised and greatly appreciated allowing us to depart in the morning fully charged. Sadly the hotel was let down by the area around it which could only be described as dodgy. The lack of pride people take in their local area was quite disappointing and I have never seen so much graffiti in all my life.

Hello, Thank you very much for sharing your experience at Mama Shelter Marseille. We’re delighted to hear that you enjoyed the hotel’s design, the comfort of your room, and the friendliness of our team. We’re also glad that your experience in our restaurant, as well as our parking and EV charging services, met your expectations. Your feedback is truly appreciated, and we thank you for taking the time to share it with us. We hope to have the pleasure of welcoming you back again very soon. Kind regards, The Mama Shelter Marseille Team

Customer review rating 5.0/5

Lynda M. Families - Confirmed reviews ALL

Very comfortable lovely hotel in perfect position for our trip

Hello Lynda ! The entire Mama Marseille team thanks you for your wonderful feedback and compliments! 🥰 We hope to have the chance to welcome you again very soon! Mama ❣️ You

Customer review rating 3.0/5

Shaun T. Couples - Confirmed reviews ALL

Hotel we’ll located, reception and bar good, room ok size but toiletries shower bottle empty, only 1 toilet roll and TV unable to access movies etc

Hello Shaun, A big thank you for your feedback and for your kind words about our welcome, our bar, and the location of the hotel; it truly touches us and motivates us to continue in this direction! 😍😎 We are sorry to hear that some small details in the room did not meet your expectations. Please do not hesitate, during your next stay, to reach out to us directly for any request: our team is always here to help you with pleasure, whether it be for extra toiletries, paper, or anything else. We hope to have the pleasure of seeing you again very soon. Please feel free to contact us before your next visit! Mama Marseille ❣️ Shaun

Customer review rating 4.5/5

Jason L. Business - Confirmed reviews ALL

Friendly and easy

Hi Jason, Thank you so much for your lovely feedback after your stay at Mama Marseille. It warms our hearts to know you had such a great time. It's a true delight for us, and we look forward to welcoming you back soon for more wonderful moments together ✨ Mama ❤ You

Customer review rating 3.0/5

Adwoa M. Couples - Confirmed reviews ALL

Overall it was a below standard stay. Staff were hit and miss. Some were lovely and really helpful, others had a bit of a attitude for some reason. I feel like the room would of been better with carpet. Expectations were high given I stayed in Mama Shelter Nice when they had just opened last year, so staying in Marseille when it has also recently opened I was excited, sad to say it was disappointing.

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Other web-users rate our hotel

  • 356 reviews 7.6/10 Location
  • 739 reviews 6.2/10 Room
  • 781 reviews 9.1/10 Service
  • 13 reviews 1.2/10 WiFi
  • 396 reviews 6/10 Comfort
  • 347 reviews 8.9/10 Breakfast
  • 340 reviews 8.8/10 Vibe
  • 327 reviews 7.9/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.