Aparthotel Adagio Grenoble Centre 3 stars

Customer review rating (ALL Rating) 4.0/5 472 reviews

Aparthotel Adagio Grenoble Centre - Image 1
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Description

Hotel extras

  • A 10-minute walk from the city center

  • 5 mins' walk from the TGV station

  • Fitness room

  • Sauna

  • 24-hour reception

Our accommodation(s)

Hotel location

Aparthotel Adagio Grenoble Centre

6 Rue Auguste Genin
38000 GRENOBLE
France

GPS:45.18962, 5.712002

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  472 reviews

TripAdvisor Rating  3.5/5  378 reviews

Disappointed

Customer review rating 2.0/5

Antoine Business - Confirmed reviews ALL

I'm disappointed about my stay not because of the staff that was friendly but more about the hotel itself. The hotel is not located in a pleasant neighborhood. Room are clean but are showing signs of abuse (privacy curtains missing, some part of the wall being exposed). As a bonus, you get the smell of your neighbors' cooking whether you want it or not. Super expensive parking fees and you don't have the option to easily park close to the hotel. As an Accor Gold member I'm usually loyal but here I will avoid the hotel next time. I came for a business trip

Dear Sir, Thank you for sharing your feedback about your recent stay at Aparthotel Adagio Grenoble Centre. We are glad to hear that you found our staff friendly. We apologize for any inconvenience you experienced during your stay. We take your comments seriously and will address the issues you have mentioned regarding the neighborhood, room conditions, and parking fees. Your loyalty as an Accor Gold member is highly valued, and we regret to hear that your experience did not meet your expectations. Please be assured that we will work diligently to improve the areas you have highlighted. We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant stay. Cordialement, Karim PORTRAT Directeur Adagio Grenoble centre

Misleading advertising

Customer review rating 0.5/5

Marina R. Families - Confirmed reviews ALL

The photographs on your website do not correspond to reality. Old facilities and broken furniture. We had a very bad feeling. At no time were we warned that the air conditioning was not working. I had a small child with me and the room was an oven! There were only two fans that made an awful noise. I asked at the reception to change rooms and they told me that it was not possible because they are all the same and without air conditioning. A total abuse of trust with the customer who books on your website. We left the same day of our stay due to the impossibility of being there and without any kind of refund from you. I have written to the hotel with this same complaint and they do not answer. You have a terrible treatment to the client, never again with a hotel of your chain.

Madame, Comme je vous ai répondu sur google.com, je vous ai fourni une réponse en vous expliquant que notre site était dépourvu de climatisation. J'ai même répondu à votre réclamation mais vous avez privilégié vos plaintes sur les différents sites sans vous préoccuper de ma réponse. Je vous conseille à l'avenir de ne pas vous baser sur les photos mais plutôt de vous concentrer sur les services proposer. Merci de votre compréhension. Cordialement, Karim PORTRAT Directeur Adagio Grenoble Centre

Practical, good for one night

Customer review rating 3.5/5

Xavier Families - Confirmed reviews ALL

We spent one night. There was a strange smell on the corredor but room was fine. Parking was too expensive

Dear Mister P, Thank you for your feedback. We are happy to hear that you enjoyed your room. We hope to welcome you again soon. Best regards, Simon MARTIN - Front office manager

Needs Maintenance

Customer review rating 2.5/5

Mario Families - Confirmed reviews ALL

hotel needs Maintenance. The smell of the hallways is horrible. Either it is dirty of very poor quality material is used. The carpet of our room was stinky and full of stains. Looked like someone vomited on it few days before and it was not cleaned. The AC does not work and only one fan on a provided for a two piece suite.

Dear Sir, We appreciate your feedback regarding the maintenance issues you experienced during your stay. We apologize for the inconvenience caused by the condition of the hallways and the cleanliness of the room carpet. Rest assured, we will address these issues with our housekeeping and maintenance teams to ensure a more pleasant experience for our guests. Thank you for bringing these matters to our attention. Cordialement, Karim PORTRAT Directeur Adagio Grenoble centre

Estancia agradable

Customer review rating 4.0/5

Xavier Families - Confirmed reviews ALL

Correcta

Estimado Senor C, Agradecemos su comentario positivo sobre su estancia. Esperamos recibirle nuevamente en Adagio Grenoble Centre. Saludos, Simon MARTIN - Front office manager

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Other web-users rate our hotel

  • 267 reviews 6.6/10 Location
  • 440 reviews 6.1/10 Room
  • 275 reviews 8.3/10 Service
  • 5 reviews 0/10 WiFi
  • 217 reviews 4.4/10 Cleanliness
  • 104 reviews 3.5/10 Amenities
  • 84 reviews 3/10 Value
  • 61 reviews 6.5/10 Breakfast

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