Mercure Grenoble Centre Alpotel Hotel 4 stars

Overall the room was very nice, large bathroom, very clean and comfortable bed, also good choice of English speaking channels. Only issue encountered was that I was told that breakfast was included when I checked in, just to find out I was charged extra for it when I checked out, being told the receptionist who check me in was new and got it wrong.

I was a frequent customer many years ago. I been back after long time. I see room renovated and coffee machine in the room, this is fine. Room heater was not working only air condition was. At reception was explained the during week end was switched off because outside was warm. Anyway someone will fix the issue the day later. No one fix the issue the room was every day cold. Not a good idea to do switch off heater in February! I been happy to leave the hotel on Friday. If I will ever come back I will do only in summer, hoping that in summer air conditioning will not be off!

The hotel is on a busy main road. I had asked for a quiet room but was placed on the road side rather than the rear where it was quieter. Eventually changed...

An average hotel, a bit out of the town centre (20 minute walk) on a busy main road with traffic and tram noise despite double glazing. Rooms at rear were quieter and executive rooms much larger, well worth choosing. The breakfast was very good. The staff were excellent and tried their utmost to make my stay comfortable. Thank you.

Bad 1. bar closed for a 4 stars??? 2. restaurant closed for a 4 stars ??? 3. Platinum member no advantages Last stay in Grenoble was at Mgallery with bad experience, Mercure wasn t better

2 nights, all good.

Hotel is quite nice. I would like to have more cool hotel staff. I like the breakfast all this days, it was quite fresh and nice. The room was quite clean and relaxed.

We spent 2 nights in a quiet room with a very comfortable bed. We arrived around midnight and the receptionist Helene welcomed us with a smile and gave us advice for the city center (which is very close, walking distance). The breakfast was a 4*+ divers and fresh.

Staff very friendlly.

The staff, specially in breakfast room is very friendly. and recognized me during second visit. staff at desk, a bit less helpful, when I requested room that could open a window.

Menu creativity - Zero Food quality - Zero After staying at a very nice Mercure the previous evening with an admirable, creative menu and excellent food you cannot begin to imagine our disappointment with this establishment.

We stayed overnight at the Mercure Grenoble centre Alpotel, booked easily using the Accor app and all very smooth. central location, garage parking included in the room rate. Reception staff were helpful with a problem that we had - much appreciated!

We did not think the quality of the hotel was in class with what we normally experience in a Mercur Hotel. The rooms were small but clean. The dinner was not good, was not in keeping with the price, the dessert we chose was a Tiramisu, but it looked more like strawberries with cream. Plus that they served good Express breakfast at reasonable price.

I stayed at this hotel for 4 weekdays for business. Top notch location in the heart of Grenoble (with direct access to both train station, business areas and historical venues), staff attitude and cleaning services, absolutely nothing to complain about there. On the other hand, the hotel could benefit from a refresh on room decorations, as well as some refurbishments. Rooms and bathrooms, although spacious and comfortable, give a bit of an old, aging feeling, with parts of the decoration showing clear signs of wear and tear. Breakfast - didn't try, too expensive.

Good clean hotel. We booked a Privilege room, which was at the back of the hotel, so quiet, away from the main road. Everything we needed was there. Only downside was that the bar is not open at the weekend and there is no room service available.