Mercure Grenoble Centre Alpotel Hotel 4 stars
Customer review rating (ALL Rating) 4.4/5 485 reviews
ALLSAFE approved hotel
20 parking spaces at 12 euros on request upon arrival
Parking offered for our biker friends
Restaurant closed July 24 to August 22, 2021 incl.; 24/7 offer available
Choose between our two room categories: Standard Room with a street view, or Superior Room with additional services and a view over the fortress.
12 Boulevard Marechal Joffre
38000 GRENOBLE
France
GRAND PLACE-ALPEXPO: TRAM A CHAVANT
LIGNE C: TRAM C CHAVANT
SEYSSINET: TRAM C CHAVANT
GENEVA COINTRIN At 149km / 92 miles
GRENOBLE SAINT GEOIRS At 56km / 34 miles
LYON SAINT EXUPERY At 91km / 56 miles
GRENOBLE At 2km / 1 miles
GPS:45.183239, 5.729746
Check-in from - Check out up to
Come and try the new Café Pourpre menu based on fresh and seasonal Aix&terra brand produce, Monday to Friday, noon-2pm and 7-10pm
Bar open Monday to Friday evenings.
Start your day with a delicious breakfast buffet served in our lounge from 6:30 am. Discover the local specialties. If you prefer, order the continental breakfast served in your room or our Express & Co breakfast served at the bar.
100% genuine reviews from our guests
Find out moreCustomer review rating 3.5/5
Anonymous Couples - Confirmed reviews ALL
The main lift was being serviced upon our arrival and the secondary lift was like an old factory service elevator. The room was small and a bit tired, I would have selected the larger room if it was clearer on the website.
Dear STEPHEN D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are very sorry about the problem with the main lift. It is repaired now. For your next stay don't hesitate to book our best room the privilège room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Foretti Directeur
Customer review rating 1.5/5
Anonymous Business - Confirmed reviews ALL
pleasant staff. Elevator was broken for the entire stay. Parking stalls are too small, there are too few of them, and instructions on how to access them in three different locations are suboptimal. When offered a remote parking area, the front desk person gave poor, half hearted directions. Parking 3 blocks from the hotel is a poor experience. The room had been renovated, but poorly. Look at the tub surround. The bed was too firm, the least comfortable bed i've had in a hotel in ages. The powdered eggs for breakfast are an embarrassment for a French hotel. All and all a poor experience, I won't be back, and may need to rethink my patronage of the Mercure brand.
Dear ERIC C., Thank you for taking the time to write to us following your stay at Hôtel Mercure Grenoble Center Alpotel. We are sorry that the service and delivery did not meet your expectations, and we ask you to accept our most sincere apologies. We regret that our main elevator was out of order during your stay and the parking concerns. Please note that our hotel will be closed this summer for renovations and we hope to regain your confidence during a future stay as soon as our hotel reopens in October. Looking forward to welcoming you soon, we ask you to believe, Sir, in the expression of our best feelings. Sincerely, Christophe Foretti Directeur
Customer review rating 4.0/5
Erika A. Business - Confirmed reviews ALL
This is my usua place to stay when at Grenoble- - very well located - rooms are well preserved, clean, functional - breakfast is superb, have altenative milk (it would be great to include others than soy… oat, almond) Rating as 8 because… This time the main elevator was not working. Would be great to have a gym, or pass to a gym nearby for those that like using the gym
Dear ERIKA A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. we are sorry for the elevator which were ouot of order. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur
Customer review rating 4.0/5
Luigia Business - Confirmed reviews ALL
Nice stay! The room was comfy and super clean. Amazing bed.
Dear LUIGIA D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur
Customer review rating 4.5/5
Tom C. Business - Confirmed reviews ALL
good modern and clean room. Great helpful staff :)
Dear TOM C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur
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