Mercure Grenoble Centre Alpotel Hotel

Mercure Grenoble Centre Alpotel Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 540 reviews

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Hotel extras

  • 20 parking spaces at 12 euros on request upon arrival

  • Parking offered for our biker friends

  • Certified ALLSAFE

  • Less than a 10-minute walk from the old town

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Grenoble Centre Alpotel Hotel

12 Boulevard Marechal Joffre
38000 GRENOBLE
France

GPS:45.183239, 5.729746

Telephone +33 4 76 87 88 41

Fax +33 4 76 47 58 52

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

CAFE POURPRE

From Monday to Friday, enjoy our restaurant A l'Epicerie Foodtime by Aix&terra, with its modern and design setting. Come and savor the taste of bistronomy.

Our accommodation(s)

Choose between our two room categories: Standard Room with a street view, or Superior Room with additional services and a view over the fortress.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  540 reviews

TripAdvisor Rating  4.0/5  423 reviews

All in all my Mercure experience was made whole by the excellent staff at your Hotel.

Customer review rating 4.0/5

Richard K. Families - Confirmed reviews ALL

My experience started off less than satisfactory due to construction above my room and a less than satisfactory breakfast experience and presentation. After discussing it with Des and Alejandro my room was changed and breakfast was removed from my reservation. From then on I could not have asked for a better experience from your hotel. Laid back and very efficient I would recommend your hotel to my friends and family. A special thank you to Riyad your night manager who helped me tremendously in the early morning hours with my Bus dilemma. TY and Happy Holidays

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

Excellent stay

Customer review rating 4.5/5

M. Business - Confirmed reviews ALL

Excellent stay, good rénovation of the restaurant

Dear Jean Michel M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

good location for sports center

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

we needed to be close to the sports center, so chose this hotel for proximity. Breakfast was good and affordable. Staff was very nice. it did get very stuffy in room and air would not adjust.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

Nice staff, hotel lacking

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Lift and internal phone system out of order, breakfast not great (powdered egg for example), noisy. Nice and helpful staff, car park very welcome.

Dear TONY W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Foretti Directeur

excellent value for money

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

enjoyable, well located, friendly staff on reception

Dear JACQUIE J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

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Other web-users rate our hotel

  • 135 reviews 6.8/10 Location
  • 246 reviews 5.5/10 Room
  • 234 reviews 8.4/10 Service
  • 132 reviews 5/10 Comfort
  • 99 reviews 7/10 Breakfast
  • 81 reviews 4.3/10 Food
  • 73 reviews 2.8/10 Amenities
  • 65 reviews 8.1/10 Cleanliness

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