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Mercure Grenoble Centre Alpotel Hotel 4 stars

Customer review rating 4.3/5 1,946 reviews
Mercure Grenoble Centre Alpotel Hotel
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Room 1

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Hotel extras

  • 20 parking spaces at 12 euros on request upon arrival

  • Parking offered for our biker friends

  • Our restaurant offers traditional French cuisine from Monday to Friday

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request (Nearby)Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Gift shop/newspaper shop
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Sauna (Nearby)
  • Babysitting on request (Nearby)
  • Golf
  • Squash court (Nearby)
  • Skiing
Business services
  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Our restaurant Café Pourpre will be closed from 22 December 2018 to 01 January 2019. You will be offered a meal.

Hotel location

Mercure Grenoble Centre Alpotel Hotel

12 Boulevard Marechal Joffre
38000
grenoble
france

Tel: +33476878841

Fax: (+33)4/76475852

Contact email

Check-in from 12h00

Check out up to 12h00

  • GRAND PLACE-ALPEXPO :   TRAM A CHAVANT

  • LIGNE C :   TRAM C CHAVANT

  • SEYSSINET :   TRAM C CHAVANT

  • By plane

    GENEVA COINTRIN At 149km / 92.59 miles

  • By plane

    GRENOBLE SAINT GEOIRS At 56km / 34.8 miles

  • By plane

    LYON SAINT EXUPERY At 91km / 56.55 miles

  • By train

    GRENOBLE At 2km / 1.24 miles

GPS :45.183239, 5.729746

Our accommodations

Choose between our two room categories: Standard Room with a street view, or Superior Room with additional services and a view over the fortress.

Standard Room with a double bed

  • Max. number of persons: 2
  • Area: From 18m²
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard room with two single beds

  • Max. number of persons: 2
  • Area: From 18m²
  • Views: City side, Courtyard side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products

Privilege Room with a double bed

  • Max. number of persons: 2
  • Area: From 21m²
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

CAFE POURPRE

Type of cuisine: French

The "Café Pourpre" restaurant offers traditional French cuisine prepared with fresh produce.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE POURPRE

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 270 m²

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 170 people

Find out more

Our guest reviews for
Mercure Grenoble Centre Alpotel Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,946 reviews

tripadvisor

TripAdvisor Rating 4.0/5

389 reviews

Good

Customer review rating 4.3/5

Jb Business - 17/02/2020 Confirmed reviews ALL

The hotel is on a busy main road. I had asked for a quiet room but was placed on the road side rather than the rear where it was quieter. Eventually changed...

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

A good stay

TripAdvisor rating 4.0/5

jeb967 16/02/2020 TripAdvisor review

An average hotel, a bit out of the town centre (20 minute walk) on a busy main road with traffic and tram noise despite double glazing. Rooms at rear were quieter and executive rooms much larger, well worth choosing. The breakfast was very good. The staff were excellent and tried their utmost to make my stay comfortable. Thank you.

Customer review rating 4.3/5

Anonymous Couples - 15/02/2020 Confirmed reviews ALL

Bad 1. bar closed for a 4 stars??? 2. restaurant closed for a 4 stars ??? 3. Platinum member no advantages Last stay in Grenoble was at Mgallery with bad experience, Mercure wasn t better

Well located, friendly people.

Customer review rating 4.3/5

Francois Business - 30/01/2020 Confirmed reviews ALL

2 nights, all good.

Dear FRANCOIS T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur
Customer review rating 4.3/5

Stathis Couples - 03/01/2020 Confirmed reviews ALL

Hotel is quite nice. I would like to have more cool hotel staff. I like the breakfast all this days, it was quite fresh and nice. The room was quite clean and relaxed.

Dear EFSTATHIOS T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Best Christmas

Customer review rating 4.3/5

Elisabeth Couples - 03/01/2020 Confirmed reviews ALL

We spent 2 nights in a quiet room with a very comfortable bed. We arrived around midnight and the receptionist Helene welcomed us with a smile and gave us advice for the city center (which is very close, walking distance). The breakfast was a 4*+ divers and fresh.

Dear IOANA M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Excellent place for a business meeting

Customer review rating 4.3/5

Ian N. Business - 06/12/2019 Confirmed reviews ALL

Staff very friendlly.

Dear Ian N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

friendly staff

Customer review rating 4.3/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

The staff, specially in breakfast room is very friendly. and recognized me during second visit. staff at desk, a bit less helpful, when I requested room that could open a window.

Dear Bouke O., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Foretti Directeur

Not Good at all.

Customer review rating 4.3/5

Shovanjit Business - 30/11/2019 Confirmed reviews ALL

Breakfast Menu - Same for 30 Days, no change at all. Water should be complementary for Privilege Rooms. Was charged upfront as an advance for 7 days, however was not the same for other guests. Rooms need to have a better light for someone to study or complete his/her task.

Customer review rating 4.3/5

Bruno B. Business - 18/11/2019 Confirmed reviews ALL

perfect stay. Great staff !!!

Dear Bruno B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Great Location, Nice hotel, Friendly staff

Customer review rating 4.3/5

Philippe B. Couples - 04/11/2019 Confirmed reviews ALL

we had a very good experience. The staff was very helpful and the food was great. Conveniently located next to the tramway that makes it a perfect hotel to attend a concert at the summum.

Dear Philippe b., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Had a good experience until the drunk guys showed up on the 3rd floor.

Customer review rating 4.3/5

Lee T. Business - 29/10/2019 Confirmed reviews ALL

We always love the desk staff but we especially appreciate the breakfast restaurant staff. The breakfast restaurant staff are always friendly and cheerful and remember us even though we only come once a year. We did have two evenings where drunk businessmen were banging on many doors at 3 am. Not fun and it made for a poor day.

Fine

Customer review rating 4.3/5

Anonymous Couples - 28/10/2019 Confirmed reviews ALL

The air on was already turned on when I arrived (end of October !). Furthermore, the air on needs cleaning as it smells very bad. Sink in bathroom could not evacuate water.

Excellent hospitality

Customer review rating 4.3/5

Bob W. Business - 24/10/2019 Confirmed reviews ALL

The staff at this hotel are outstanding and make for a very enjoyable stay. The rooms are spotlessly clean and the windows open :-)

Conveniently located hotel

Customer review rating 4.3/5

Kirsty Business - 23/10/2019 Confirmed reviews ALL

I found the reception staff very friendly and helpful during the check in process as well as providing directions into town and sights to see. Room was quiet and well equipped.

Customer review rating 4.3/5

Anonymous Business - 19/10/2019 Confirmed reviews ALL

Good

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

Excellent for short stay

Customer review rating 4.3/5

Ilse Business - 14/10/2019 Confirmed reviews ALL

I have stayed multiple times in this hotel. Friendly staff at the reception, at breakfast. Good quality matrass and pillows. I suggest the privilege rooms as they are well equiped and offer a free minibar with soft drinks. WIFI is fast and easy to connect.

Dear Ilse T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Confortable

Customer review rating 4.3/5

G. Couples - 06/10/2019 Confirmed reviews ALL

Agreable

Bonjour Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer,Monsieur, nos salutations distinguées. Christophe Foretti Directeur

A good central hotel for a visit to Grenoble

Customer review rating 4.3/5

James Couples - 03/10/2019 Confirmed reviews ALL

We had a nice stay, nice room. Easy to access the town. Restaurant service a bit vague but food good.

Dear James B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Average

Customer review rating 4.3/5

Stephen Business - 13/09/2019 Confirmed reviews ALL

Was OK - not bad but not good

Dear Stephen W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Foretti Directeur
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