room very noisy close to the general heating system, lack of noise insolation. impossibility to encrease the room temperature. furniture in the bathroom a little damaged

All good, staff very helpful. Room clean with a good view!

I rate 8/10 just for the shower that was quite poor. Everything else was superb.

Disappointed with the room. dark blue painted wall + handicap accessible bathroom made the accommodation really not nice and certainly not a high end room as booked. Parking not in the premises of the hotel, and in a not welcoming nearby building, looking unsafe and really dirty Breakfast room really packed

the room was very smelly of smoke or something similar and the windows cannot open. the room was sealed like a submarine. terrible experience The glas of the windows extremely dirty almost cannot see outside la camera puzzava di fumo , le finestre non potevano essere aperte , i vetri sporchissimi. sembrava che fuori c'era la nebbia la stanza era sigillata come un sottomarino. esperienza terribile. da un mercure mi aspettavo qualcosa di meglio

very positive experience !

Hotel well located, clean and withall the amenities necessary in place. Breakfast not many choices but considering that they just opened after COVID-19 and not many guests staying, it was good enough. Restaurant still closed but option of ordering take away in to your room is well appreciated. On the other hand parking very very small... verify the size of your car and yourself before parking your car or you won’t be able to get out after you are parked, but thankful to have a secure place to park... neighbourhood “dodgy” after certain time of the day. Definitely coming back when staying in Grenoble.

In France nobody is respecting the non smoking rules. In your Hotel nobody has to fear any consequences of doing so. The room I was in smelled at first not so bad and I can tolerate some but when I went to bed I realized that the whole bed smelled of smoke and I requested to change my room. My request was granted and I had a good night sleep. You need to adapt the same rules other ACCOR Hotels have and make people disrespecting the non smoking rules aware that they will need to pay for a complete sanitary cleaning of a room is they choose top smoke.

Super

Nice accomodation, rooms have been recently refurbished, the room was super clean and breakfast was very nice. The parking for my motorcycle was also free! A nice touch was that I asked for a bottle of water at the reception late at night and it was never billed. Will definitely go back if in Grenoble again.

An average hotel, a bit out of the town centre (20 minute walk) on a busy main road with traffic and tram noise despite double glazing. Rooms at rear were quieter and executive rooms much larger, well worth choosing. The breakfast was very good. The staff were excellent and tried their utmost to make my stay comfortable. Thank you.

Menu creativity - Zero Food quality - Zero After staying at a very nice Mercure the previous evening with an admirable, creative menu and excellent food you cannot begin to imagine our disappointment with this establishment.

We stayed overnight at the Mercure Grenoble centre Alpotel, booked easily using the Accor app and all very smooth. central location, garage parking included in the room rate. Reception staff were helpful with a problem that we had - much appreciated!

We did not think the quality of the hotel was in class with what we normally experience in a Mercur Hotel. The rooms were small but clean. The dinner was not good, was not in keeping with the price, the dessert we chose was a Tiramisu, but it looked more like strawberries with cream. Plus that they served good Express breakfast at reasonable price.

I stayed at this hotel for 4 weekdays for business. Top notch location in the heart of Grenoble (with direct access to both train station, business areas and historical venues), staff attitude and cleaning services, absolutely nothing to complain about there. On the other hand, the hotel could benefit from a refresh on room decorations, as well as some refurbishments. Rooms and bathrooms, although spacious and comfortable, give a bit of an old, aging feeling, with parts of the decoration showing clear signs of wear and tear. Breakfast - didn't try, too expensive.