Mercure Grenoble Centre Alpotel Hotel 4 stars

Name: Mercure Grenoble Centre Alpotel Hotel
Address: GRENOBLE, 38000, FRANCE
Telephone: (+33)4/76878841
Rating: 4.3

Customer review rating 4.3/5 2,028 reviews

ALLSAFE approved hotel

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+ 24 Services

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Mercure Grenoble Centre Alpotel Hotel

Hotel for travellers looking for local and authentic experiences

Take advantage of our location and visit Grenoble's old town. Discover our restaurant, Le Café Pourpre, from Monday to Friday.

Mr Christophe FORETTI, Hotel Manager

In the centre of Grenoble and with easy access to the TGV high speed railway station, the 4-star Mercure Grenoble Centre Alpotel is just right for your family holidays and to work quietly when on business trips. You will like how close the hotel is to the tram to take you to the Alpexpo conference centre, and you will be enchanted by its modern design. The Mercure Grenoble Centre Alpotel is a place that will give you complete satisfaction.

Close to the Alpexpo conference centre and not far from the winter sports resorts, Mercure Grenoble Centre Alpotel ensures relaxation and peaceful work during your stay. Also discover the Bastille, and the Vercors and Chartreuse nature parks.

Hotel extras

20 parking spaces at 12 euros on request upon arrival
Parking offered for our biker friends
Our restaurant offers traditional French cuisine from Monday to Friday
Advantage 4

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas Free WiFi in all public areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking (Paying) PAYING 55 FF PER CAR PER NIGHT
- Public outdoor parking (Paying)
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
Babysitting on request (Nearby)Paying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- English
- Spanish
- French
- Russian
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying) Need access to your room from 9am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 5PM (Paying) Want to keep your room until 5pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Laundry
- Dry cleaning / Ironing (Paying)
- Ironing room
- Shoe shine machine
Gift shop/newspaper shop

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24H/24H
- Opening hours : Week-end

Sauna (Nearby)
Babysitting on request (Nearby)Paying
Golf
- Golf course 18 holes (Nearby)
- Golf course 9 holes (Nearby)
Squash court (Nearby)
Skiing
- Cross country skiing (Nearby)
- Downhill skiing (Nearby)
- Ski hire facilities (Nearby)

8 meeting room(s)
Self service business centre
Copy/print service available

Hotel location

Mercure Grenoble Centre Alpotel Hotel

12 Boulevard Marechal Joffre
38000
grenoble
france

Tel: +33476878841

Fax: (+33)4/76475852

Contact email :

Check-in from 12h00

Check out up to 12h00

GRAND PLACE-ALPEXPO : TRAM A CHAVANT
LIGNE C : TRAM C CHAVANT
SEYSSINET : TRAM C CHAVANT

By plane
GENEVA COINTRIN At 149km / 92.59 miles
By plane
GRENOBLE SAINT GEOIRS At 56km / 34.8 miles
By plane
LYON SAINT EXUPERY At 91km / 56.55 miles
By train
GRENOBLE At 2km / 1.24 miles

GPS :45.183239, 5.729746

Our accommodation(s)

Choose between our two room categories: Standard Room with a street view, or Superior Room with additional services and a view over the fortress.

Standard Room with a double bed

Max. number of persons: 2
Area: From 18 m² / 194 sq ft
Views: Courtyard View, City View *

* Subject to availability

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Bathroom products
Direct dial telephone

Standard room with two single beds

Max. number of persons: 2
Area: From 18 m² / 194 sq ft
Views: City View, Courtyard View *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Privilege Room with a double bed

Max. number of persons: 2
Area: From 21 m² / 226 sq ft
Views: City View, Courtyard View *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Rooms

Our restaurants and bars

CAFE POURPRE

Type of cuisine: French

The "Café Pourpre" restaurant offers traditional French cuisine prepared with fresh produce.

Lunch

12:00 - 14:00

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

Dinner

19:00 - 22:30

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

CAFE POURPRE

Bar open Monday to Friday evenings.

Lunch

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

Dinner

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

Your meetings and events

Our meeting rooms

Number of meeting rooms: 8
Maximum size: 270 m²
Maximum capacity: 180 people
Maximum banquet capacity: 170 people

Find out more

Super

P. Business - 09/10/2020 Confirmed reviews ALL

Super

Carlo B. Solo - 13/09/2020 Confirmed reviews ALL

Nice accomodation, rooms have been recently refurbished, the room was super clean and breakfast was very nice. The parking for my motorcycle was also free! A nice touch was that I asked for a bottle of water at the reception late at night and it was never billed. Will definitely go back if in Grenoble again.

Dear CARLO B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Nice hotel in good location

Susanne Business - 02/03/2020 Confirmed reviews ALL

Overall the room was very nice, large bathroom, very clean and comfortable bed, also good choice of English speaking channels. Only issue encountered was that I was told that breakfast was included when I checked in, just to find out I was charged extra for it when I checked out, being told the receptionist who check me in was new and got it wrong.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

Partially good stay

Fabio V. Business - 27/02/2020 Confirmed reviews ALL

I was a frequent customer many years ago. I been back after long time. I see room renovated and coffee machine in the room, this is fine. Room heater was not working only air condition was. At reception was explained the during week end was switched off because outside was warm. Anyway someone will fix the issue the day later. No one fix the issue the room was every day cold. Not a good idea to do switch off heater in February! I been happy to leave the hotel on Friday. If I will ever come back I will do only in summer, hoping that in summer air conditioning will not be off!

Good

Jb Business - 17/02/2020 Confirmed reviews ALL

The hotel is on a busy main road. I had asked for a quiet room but was placed on the road side rather than the rear where it was quieter. Eventually changed...

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

A good stay

jeb967 16/02/2020 TripAdvisor review

An average hotel, a bit out of the town centre (20 minute walk) on a busy main road with traffic and tram noise despite double glazing. Rooms at rear were quieter and executive rooms much larger, well worth choosing. The breakfast was very good. The staff were excellent and tried their utmost to make my stay comfortable. Thank you.

Anonymous Couples - 15/02/2020 Confirmed reviews ALL

Bad 1. bar closed for a 4 stars??? 2. restaurant closed for a 4 stars ??? 3. Platinum member no advantages Last stay in Grenoble was at Mgallery with bad experience, Mercure wasn t better

Well located, friendly people.

Francois Business - 30/01/2020 Confirmed reviews ALL

2 nights, all good.

Dear FRANCOIS T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Stathis Couples - 03/01/2020 Confirmed reviews ALL

Hotel is quite nice. I would like to have more cool hotel staff. I like the breakfast all this days, it was quite fresh and nice. The room was quite clean and relaxed.

Dear EFSTATHIOS T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Best Christmas

Elisabeth Couples - 03/01/2020 Confirmed reviews ALL

We spent 2 nights in a quiet room with a very comfortable bed. We arrived around midnight and the receptionist Helene welcomed us with a smile and gave us advice for the city center (which is very close, walking distance). The breakfast was a 4*+ divers and fresh.

Dear IOANA M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Excellent place for a business meeting

Ian N. Business - 06/12/2019 Confirmed reviews ALL

Staff very friendlly.

Dear Ian N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

friendly staff

Anonymous Business - 02/12/2019 Confirmed reviews ALL

The staff, specially in breakfast room is very friendly. and recognized me during second visit. staff at desk, a bit less helpful, when I requested room that could open a window.

Dear Bouke O., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Foretti Directeur

Not Good at all.

Shovanjit Business - 30/11/2019 Confirmed reviews ALL

Breakfast Menu - Same for 30 Days, no change at all. Water should be complementary for Privilege Rooms. Was charged upfront as an advance for 7 days, however was not the same for other guests. Rooms need to have a better light for someone to study or complete his/her task.

Bruno B. Business - 18/11/2019 Confirmed reviews ALL

perfect stay. Great staff !!!

Dear Bruno B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Great Location, Nice hotel, Friendly staff

Philippe B. Couples - 04/11/2019 Confirmed reviews ALL

we had a very good experience. The staff was very helpful and the food was great. Conveniently located next to the tramway that makes it a perfect hotel to attend a concert at the summum.

Dear Philippe b., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Foretti Directeur

Had a good experience until the drunk guys showed up on the 3rd floor.

Lee T. Business - 29/10/2019 Confirmed reviews ALL

We always love the desk staff but we especially appreciate the breakfast restaurant staff. The breakfast restaurant staff are always friendly and cheerful and remember us even though we only come once a year. We did have two evenings where drunk businessmen were banging on many doors at 3 am. Not fun and it made for a poor day.

Fine

Anonymous Couples - 28/10/2019 Confirmed reviews ALL

The air on was already turned on when I arrived (end of October !). Furthermore, the air on needs cleaning as it smells very bad. Sink in bathroom could not evacuate water.

Excellent hospitality

Bob W. Business - 24/10/2019 Confirmed reviews ALL

The staff at this hotel are outstanding and make for a very enjoyable stay. The rooms are spotlessly clean and the windows open :-)

Conveniently located hotel

Kirsty Business - 23/10/2019 Confirmed reviews ALL

I found the reception staff very friendly and helpful during the check in process as well as providing directions into town and sights to see. Room was quiet and well equipped.

Anonymous Business - 19/10/2019 Confirmed reviews ALL

Good

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Foretti Directeur

Our most recent 20 reviews

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