Mercure Grenoble Centre Alpotel Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 639 reviews

Mercure Grenoble Centre Alpotel Hotel - Image 1
Mercure Grenoble Centre Alpotel Hotel - Image 2
Mercure Grenoble Centre Alpotel Hotel - Image 3
Mercure Grenoble Centre Alpotel Hotel - Image 4

Description

Hotel extras

  • Hotel renovated in 2022

  • Less than a 10-minute walk from the city center, close to public transport

  • 2,906 sq.ft. of modular rooms for your seminars

  • Bar and restaurant with a cheese ripening cloche and a raclette menu

  • Cinema lounge

Our accommodation(s)

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Room 1

Hotel location

Mercure Grenoble Centre Alpotel Hotel

12 Boulevard Marechal Joffre
38000 GRENOBLE
France

GPS:45.183239, 5.729746

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

A L EPICERIE GRENOBLE

From Monday to Friday, enjoy our restaurant A l Epicerie Foodtime by Aix and terra, with its modern and design setting. Come and savor the taste of bistronomy.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  639 reviews

Customer review rating 0.5/5

Andreas M. Business - Confirmed reviews ALL

Dear Andreas M., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the discomfort you experienced due to the air conditioning issues in your rooms. We understand how essential a comfortable environment is, especially during hot weather, and we are currently assessing our systems to ensure they meet our guests' needs. I also regret that the check-in experience did not meet your expectations. We appreciate your comments as they help us improve our service. Thank you for your understanding regarding the refund provided. Best regards, Hôtel Mercure Grenoble Centre Alpotel

Customer review rating 4.5/5

David M. Couples - Confirmed reviews ALL

Dear David M., Thank you for taking the time to share your feedback regarding your recent stay at Hôtel Mercure Grenoble Centre Alpotel. We are pleased to hear that you found our hotel comfortable and well-situated, and that our staff was courteous and helpful during your visit. We appreciate your comments regarding the security and access system. Your observations about the management of entry points and lift access have been noted. While we strive to maintain a welcoming atmosphere, guest safety is indeed a priority. We will consider your suggestions for enhancing our security measures in the future. Additionally, we acknowledge your concerns about the garage access and will review this aspect as part of our ongoing efforts to improve our facilities. Thank you once again for your valuable insights. We hope to welcome you back in the future for an even better experience. Best regards, Hôtel Mercure Grenoble Centre Alpotel

Customer review rating 3.5/5

Thierry J. S. Business - Confirmed reviews ALL

Cher Thierry J. S., Nous vous remercions pour votre retour. Nous sommes ravis de savoir que notre personnel a su répondre à vos attentes. Cependant, nous demeurons attentifs à tout commentaire pouvant améliorer votre expérience. N'hésitez pas à nous faire part de vos suggestions lors de votre prochain séjour. Cordialement, Hôtel Mercure Grenoble Centre Alpotel

Customer review rating 1.0/5

Daniel N. Business - Confirmed reviews ALL

Dear Daniel N., I appreciate your feedback regarding your recent stay. I apologize for the discomfort you experienced with the carpet, air-conditioning, and refrigerator in your room, as well as the Wi-Fi connectivity issues. Your concerns are important to us, and I understand how crucial a comfortable environment is for our guests. It is regrettable that we were unable to meet your expectations during your stay. We value your comments and will take them into consideration for future improvements. Thank you for your understanding and feedback. Sincerely, Hôtel Mercure Grenoble Centre Alpotel

Customer review rating 3.5/5

Philippe M. Solo - Confirmed reviews ALL

Cher Philippe M., Nous vous remercions pour votre retour concernant votre séjour. Nous sommes ravis que vous ayez trouvé notre hôtel confortable. Cependant, nous demeurons à l'écoute de vos suggestions pour améliorer encore davantage votre expérience. Cordialement, Hôtel Mercure Grenoble Centre Alpotel

Other web-users rate our hotel

  • 176 reviews 6.4/10 Location
  • 347 reviews 4.9/10 Room
  • 299 reviews 8.8/10 Service
  • 198 reviews 4.1/10 Comfort
  • 144 reviews 7.9/10 Breakfast
  • 86 reviews 7/10 Cleanliness

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