Park Hôtel Grenoble-MGallery 4 stars

Customer review rating (ALL Rating) 4.8/5 914 reviews

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10 Place Paul Mistral, 38000 Grenoble, France

Description

Hotel extras

  • A boutique hotel in the heart of the capital of the Alps

  • Near Paul Mistral Park, Stade des Alpes, Palais des Sports and city center

  • Signature decor inspired by the Les Héritiers design company

  • Unwind in a cozy atmosphere at Le Zèbre lounge bar for dinner or a drink

  • 2 inviting and private lounges for professional and private events

Our accommodation(s)

Hotel location

Park Hôtel Grenoble-MGallery

10 Place Paul Mistral
38000 Grenoble
France

GPS:45.184093, 5.732935

Telephone
Fax +33 4 76 46 49 88

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LE ZÈBRE

The Lounge Bar offers views of the park in a contemporary and original setting. Come and discover a whole collection of distant and unique objects. A creative menu with a selection of wines and cocktails will also tantalize your taste buds.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  914 reviews

TripAdvisor Rating  4.5/5  663 reviews

Certificate of excellence 2024

Great location, all the essentials there

Customer review rating 4.0/5

Daniel Business - Confirmed reviews ALL

Found rubbish in the wardrobe so didn't have much confidence the room was well cleaned

Lovely staff

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Wonderfully welcoming front desk staff.

Not as perfect as used to be

Customer review rating 4.0/5

Dad I. Business - Confirmed reviews ALL

Warm welcome as usual, professional as usual BUT our room was extremely noisy (clim or heating system) making our night ... a nightmare

Dear client, Thank you for taking the time to share your feedback with us. While we are delighted to hear that you appreciated our warm and professional service, we are truly sorry to learn that your experience was overshadowed by the noise in your room. Please accept our sincere apologies for the disturbance caused by the air conditioning or heating system. This is certainly not the standard we strive to provide. Rest assured, we are investigating this issue and will take immediate action to resolve it. Your comfort is our priority, and we hope you will give us another opportunity to provide you with a restful and enjoyable stay in the future. Best regards, The Team Park Hotel Mgallery**** Grenoble

Beautiful hotel with professional staff

Customer review rating 5.0/5

Cynthia Families - Confirmed reviews ALL

We were so pleased with our experience at this hotel - from check in to check out. The rooms are beautiful with all the amenities you need. The staff was gracious in helping me use the Nespresso machine. 😁 Food from the restaurant and breakfast buffet was delicious. Highly recommend. In a great location too.

High expectations not met

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

As a 4-star hotel, I have high expectations. The property is wonderful and the room was very well appointed. However, I had 2 issues: (1) the shower in my room had a broken faucet that I reported in the morning but was never fixed during my 2-day stay on a weekday, and (2) my colleague indicated she had to leave the next day but was told that she would be charged for the room because it was after the 6pm cut-off time to make changes. I had 5 employees staying at this property on a business trip and this lack of flexibility, even as an exception for business travel, does not make me want to send my employees there in the future (the hotel was not full). The staff were very nice otherwise.

Cher client, Merci d'avoir pris le temps de partager votre expérience. Nous sommes ravis que vous ayez trouvé l'établissement magnifique et votre chambre bien aménagée. Cependant, nous sommes sincèrement désolés d'apprendre que certains aspects de votre séjour n'ont pas été à la hauteur de vos attentes, notamment en ce qui concerne le robinet de la douche et le manque de flexibilité rencontré par votre collègue. Concernant le problème signalé, nous regrettons profondément que la réparation n'ait pas été effectuée pendant votre séjour. Cela ne reflète pas le niveau de service que nous souhaitons offrir. Pour ce qui est de la politique d'annulation et de modification, celle-ci est dictée par le groupe Accor et ne peut être modifiée à notre niveau. Nous comprenons votre frustration et ferions remonter vos remarques cependant afin d'améliorer l'expérience de nos clients. Votre retour est précieux pour nous aider à mieux répondre à vos attentes. Nous espérons avoir l'opportunité de regagner votre confiance lors d'un futur séjour. N'hésitez pas à nous contacter directement pour que nous puissions personnaliser votre procédure. Bien à vous, L'équipe Park Hotel Mgallery**** Grenoble

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Other web-users rate our hotel

  • 243 reviews 8.2/10 Location
  • 442 reviews 8.5/10 Room
  • 542 reviews 9.5/10 Service
  • 218 reviews 8.8/10 Breakfast
  • 199 reviews 8.5/10 Comfort
  • 148 reviews 9.5/10 Vibe
  • 95 reviews 8.5/10 Cleanliness
  • 84 reviews 8.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.