Park Hôtel Grenoble-MGallery 4 stars

Customer review rating (ALL Rating) 4.7/5 1,025 reviews

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Description

Hotel extras

  • A boutique hotel in the heart of the capital of the Alps

  • Near Paul Mistral Park, Stade des Alpes, Palais des Sports and city center

  • Signature decor inspired by the Les Héritiers design company

  • Unwind in a cozy atmosphere at Le Zèbre lounge bar for dinner or a drink

  • 2 inviting and private lounges for professional and private events

Our accommodation(s)

Hotel location

Park Hôtel Grenoble-MGallery

10 Place Paul Mistral
38000 Grenoble
France

GPS:45.184093, 5.732935

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LE ZÈBRE

The Lounge Bar offers views of the park in a contemporary and original setting. Come and discover a whole collection of distant and unique objects. A creative menu with a selection of wines and cocktails will also tantalize your taste buds.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,025 reviews

TripAdvisor Rating  4.5/5  658 reviews

Certificate of excellence 2023

Great stay

Customer review rating 4.0/5

Ann Families - Confirmed reviews ALL

Great interconnecting room Lovely pastry breakfast

Dear Guest, Thank you so much for taking the time to share your feedback on your recent stay with us. We're thrilled to hear that you enjoyed the interconnecting room and found our pastry breakfast to your liking. Our team works hard to ensure our guests have a comfortable and enjoyable experience, and it's always rewarding to know when we've succeeded. We pride ourselves on offering a variety of high-quality breakfast options, and we're glad our pastries were a highlight for you. We look forward to welcoming you back in the near future for another great stay. If there's anything specific you'd like for your next visit, please let us know, and we'll do our best to accommodate your requests. Warm regards, Park Hôtel Grenoble - MGallery

Water temperature issue

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Water temperature for shower and bath is ONLY LUKEWARM, it is unacceptable for the very cold winter. Staff said it was because of full house guest, and it will get better after more of the guests left hotel, but it didn’t get better at all. Water temperature was from lukewarm to warm only. It is very bad, I won’t return unless I can take a HOT shower. Heaters inside rooms is not functioning well. Set for 25c, but sometimes it turns to 22c automatically, I believe the heater was programmed specifically and guess cannot change it. Electricity went off for 3 mornings consecutively, each time was about 5-8minutes.

Dear Guest, First and foremost, we want to thank you for taking the time to share your concerns with us. We fully understand how the issues you encountered could have impacted your comfort, and we sincerely apologize for the inconveniences caused. Regarding the water temperature issue, please be assured that we did our utmost to quickly resolve the boiler problem. A technician was dispatched immediately upon receiving the report of the issue. However, we must admit that the resolution took longer than anticipated, which is not in line with our usual service standards. We want you to know that we take these incidents very seriously and are implementing measures to prevent such problems from recurring in the future. Our guests' satisfaction is paramount to us, and we deeply regret that your experience did not meet your expectations on this occasion. We sincerely hope that you will give us another opportunity to demonstrate the quality of our services and to provide you with a comfortable and seamless stay. For any future concerns or requests, please do not hesitate to contact us directly. Kind regards, Park Hôtel Grenoble - MGallery

Very professional

Customer review rating 5.0/5

H. Solo - Confirmed reviews ALL

An hotel with a real service - thanks!

Dear Guest, Thank you so much for your positive feedback! We're thrilled to hear that you found our service professional and our hotel up to your expectations. It's always rewarding for our team to receive such kind words as we strive to deliver the best experience to our guests. We look forward to welcoming you back in the near future for another memorable stay. Should you need any assistance in planning your next visit, please do not hesitate to contact us. Warm regards, Park Hôtel Grenoble - MGallery

Great

Customer review rating 5.0/5

Kara J. Families - Confirmed reviews ALL

Fantastic location, rooms were nice, amenities were also great. Highly recommend!

Dear Guest, We are delighted that you enjoyed your stay at our hotel! Thank you very much for sharing your positive impressions about our great location, the quality of our rooms and facilities. Your warm recommendation is greatly appreciated. We hope to have the pleasure of welcoming you again soon for such a pleasant experience! Sincerely, The team of the Park Hotel Grenoble ****

Best Hotel In Grenoble, great breakfast!

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Very nice rooms , this time we reserved superior room, only never know what room you will get, some superior rooms are very nice , have lots of space , windows with light, sitting and a balcony and some are not, last year we had very nice room, this time not so- had only one little chair, very dark with one small window facing not so nice view , had no possible place for two people to sit, wish rooms are ranked better, or that room can have additional chair and small coffee table. Breakfast was very good.

Dear NATALIA S., We very much appreciate your comments regarding your stay at the Park Hôtel Grenoble - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The team off The Park Hotel Grenoble - MGALLERY ****

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Other web-users rate our hotel

  • 276 reviews 7.9/10 Location
  • 501 reviews 8.4/10 Room
  • 583 reviews 9.3/10 Service
  • 240 reviews 8.8/10 Breakfast
  • 234 reviews 8.5/10 Comfort
  • 173 reviews 9.4/10 Vibe
  • 106 reviews 8.2/10 Cleanliness
  • 61 reviews 7.6/10 Value

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