ibis Grenoble Gare Hotel 3 stars

The hotel was fantastically located adjacent to the river, close to the bus station, the centre, and my customer. Functional. Pleasant breakfast. Grenoble is a town with much character. I would go again.

Very pleasant and helpful staff. Fast check-in/check-out. Clean and comfortable room.

This non-smoking hotel has a very good location close to both the train station and bus terminal. The room was quiet and clean. It was also roomy and well equipped. The staff members at the reception were all very friendly and helpful.

The pillows smelt the cigarette, the bed was not confirmable and breakfast was really bad.

Very pleasant stay, rooms larger than the usual IBIS, staff extremelly friendly and helpfull.

I was generally satisfied with my stay in room 108, although I would like to point out a few possible improvements: - each time I came back in the evening my door was kept closed but unlocked by housekeeping, and I found this a bit unsettling. I would prefer if housekeeping would lock the door after them. - the furnishing of the room is very basic. While I understand that you cannot provide more amenities (e.g. kettle for making tea of instant coffee) like in Mercure hotels, I would appreciate to at least have paper tissues in the bathroom - there are exposed electric wires under the electric heater - the room was hot one night and I didn't manage to make the air conditioning work. I forgot to tell it to reception during my stay as the room was at a good temperature the other nights Best regards.

Briefly, I'd say that the staff is not welcoming nor friendly at all. One day I came back in the evening and the door of my room was open. I complained and I the only thing I got as an "excuse" was two cans of sprite. Zero customer service behaviour. I'd NEVER come back to this place. I stayed 5 nights and my sheets were never changed. They even once left the remote control under the sheets after the cleaning up.

No specific welcome and advantages despite my Gold fidelity card I have called the Hotel 15mns before I left because I forgot a "computer screen protection". They found it back it my bedroom and told me they will make it available for me in the lobby. At 4PM, I came back to the hotel especially to take my computer screen protection... but the lady did not remember what she did with it ! I have left my personal address to the hotel to have the "computer screen protection" send to me. I still have no news from the hotel... Even not a mail from saying sorry for what happened...

Good location with beautiful scenery by the window.

Very very hot, poor climate control during a heat wave. Room was far too hot. Cleaned room when we left a "do not disturb" sign on door. No ice or refrigeration. Positives: breakfast, location.

I 'm often in this hotel. Actually I sleep more night in this hotel than in my home bed. All the stuff are now my best friends I feel very comfortable.They all welcome me. When I call to reserve a room are able to recognize my voice. Excellent hotel stuff.

The hotel had a good location in the central of the city. The staff were very helpful and friendly. We were able to park our car in their private outdoor parking which was located right beneath the hotel. Internet access was good

Travelling through France chose this Ibis for one night at Grenoble. Easy to find, friendly and helpful staff. Secure car parking at the rear - free. The hotel appears to be only a little above the Etap standard - adequate, but not what one would expect from an Ibis. Perhaps the standards have been changed - but we also stopped at Auxerre, Beaune and Versailles Ibis hotels on the same trip and they were marginally better standard. The air-con was very poor.