Novotel Grenoble Centre Hotel 4 stars

Pleasant stay for business. Easy check-in. Possibility to have room service in Covid crisis situation extremely appreciated. Clean reassuring environment. Meals were good. Excellent service.

Everything positive except for 1. the wifi in our rooms was nor strong 2. the wifi is not password protected; sorry, this is not secure. for a hotel like nototel, I would expect a personal password attributed to ecah group of customers valid only during their stay 3. In the breakfast some items were served even though we crossed them out; thi is a waste of resources.

It was super hot in the room. Could not sleep well even with the open window. Breakfast is Ok. The room is spacious, but that's it. I understand with Covid all the services were reduced. On the other hand, well located and the restaurant just inside the hotel is a big plus during curfew.

Room too hot, not possible to adjust temperature

Overall the trip was correct. It would have been highly appreciated if there was a room cleaning during the stay.

The website for the hotel failed to warn customers that Grenoble is one huge building site at the moment. It was almost impossible to locate the car park as a result. There is no information about the parking online other than a confusing tarif of 40f. It was in fact 14€. When I enquired about parking my first email was completely ignored. The surface of the car park was awful it made terrible screeching noises when manoeuvring the car. The bedroom was acceptable but needs a fresh lick of paint and new carpet. The breakfast was disappointing with a small range of hot food available. The breakfast room itself was very untidy around the desk area with printers and paperwork strewn everywhere. The tables were not being wiped down which is shocking given the heightened cleaning needed for Covid-19. In summary the hotel is well located but disappointing and in need of tidying and refreshing.

Staff and service are great. Rooms are a bit dated, but very spacious and comfortable. 20mins walk to the centre. Breakfast options for vegans are very limited - impact of Covid restrictions. Would definitely come back.

It was memorable stay in the Novotel. This stay was coincided with my wife's birthday. In this case I was asking the hotel to make something for her. Finally it was very nice, we have the perfect dinner with the offered Champagne, nice birthday cake and very nice service. Thank you very much for this stay! My Family was very happy! Only 1 thing, its the furniture inn the hotel, needs to be refreshed! All other is very good! It is very easy t reach the city center by walk through the Train Station (you need just pass it)! Thank you for all the staff from the hotel!

Aircon was working about 50% even though the gentle lady in reception changed our room. The new room wasnt any better. The hotel seems run down and in need of an update. We were unable to have dinner nor room service and had to put up with Burger King :(. Wont return to this property.

Overall the experience was positive. The only recommendation would be to improve the breakfast experience. It is a bit chaotic and we have seen recently smarter adaptations to the COVID. In addition breakfast personnel was not willing to ask isolated individuals not wearing masks to comply with the rules

Booked the hotel and paid in full to attend a conference in Grenoble in May. Everything got cancelled, borders locked because of COVID-19 so I had to cancel the stay in the hotel. When I did the cancellation 2 months before the planned stay I was informed that there is no refund!?! Really!? So COVID-19 and locked borders are not a good enough reason? To make it even worse - I got this email asking me to rate my stay!! What stay? I never got there though you were "nice" enough to keep my money. Never agin!

Recommendable stay in modern hotel conveniently located near Train Station and Europole Science Park. Repeated stay and this time the room experience was greatly improved. Breakfast choice was stable and sufficient, although still a bit expensive at 16 Euro with the given selection of food.

All was good, check in and out quick, the Fitness center could be bigger)))

Friendly welcoming staff, bed comfortable, shower just right, WiFi that worked, what more do you need? Oh yes, the bar...well attended!

Staying at the Novotel Grenoble on a business trip and as usual the hotel is clean with friendly staff. The hotel is less than a couple of minutes walk to the office so it is very convenient and it is very close to the train station which makes it a great location all around.