Novotel Grenoble Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 811 reviews

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Novotel Grenoble Centre - Image 1
Novotel Grenoble Centre - Image 2
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7 place Robert Schuman, 38000 GRENOBLE, France

Description

Hotel extras

  • Located 50 meters from Grenoble train station

  • Comfortable rooms with WiFi and mountain views

  • Family Rooms (2 adults and 2 children under 16)

  • 10-minute walk from the downtown area

  • Fitness room and children's play area

Our accommodation(s)

Hotel location

Novotel Grenoble Centre

7 place Robert Schuman
38000 GRENOBLE
France

GPS:45.191043, 5.712392

Telephone
Fax +33 4 76 70 24 93

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

A L EPICERIE GRENOBLE EUROPOLE

Eat how you want, when you want in the heart of the business district. Simple, tasty, healthy and balanced cuisine. Eat at any time to satisfy all your cravings. Escape to the restaurant or the bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  811 reviews

Customer review rating 5.0/5

Sergi S. Business - Confirmed reviews ALL

N/A

Cher Monsieur S., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Emma, Réceptionniste de l’équipe du Novotel Grenoble Centre

Customer review rating 3.5/5

Aldemar G. G. Business - Confirmed reviews ALL

The room is ok. I didn't like the menu for dinner, very limited. The elevators didn't work make me loosing time.

Dear Aldemar G. G., Thank you for taking the time to tell us about your experience at the Novotel Grenoble Centre. We are delighted to receive your compliments. We will be sure to share your feedback with our entire team. At Novotel, we strive to provide a superior service experience for every guest, which is why your feedback is very important to us. Rest assured that we are taking appropriate measures to resolve the issue with the menus and our lift, which is currently out of order but undergoing repairs, and to prevent it from happening again in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma, Receptionist for the Novotel Grenoble Centre team

Customer review rating 4.0/5

Ann V. Business - Confirmed reviews ALL

good bed and good isolated windows only missing electricity contact in the bathroom

Dear Ann V., We very much appreciate your comments regarding your stay at the Novotel Grenoble Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the quality of the services mentioned, rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma, Receptionist for the Novotel Grenoble Centre team

Customer review rating 4.0/5

Miklos E. Business - Confirmed reviews ALL

At arrival I was told that I got a room which was just renewed. I did not see it, some parts were repainted, but already worn. The AC fan was noisy even at its lowest setting. Otherwise all excellent.

Dear Miklos E., We very much appreciate your comments regarding your stay at the Novotel Grenoble Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I We apologize for any inconvenience caused. Rest assured that the necessary measures will be taken to improve the quality of the services mentioned. We thank you for these comments, which help us to improve our services every day. Sincerely, Emma, Receptionist for the Novotel Grenoble Centre team

Customer review rating 3.0/5

Florentina T. Business - Confirmed reviews ALL

Well located, good breakfast, good restaurant. But awful Internet connexion. Work organisation to be improved: we had few small missing things the room (missing sugar, missing shower gel) that have been solved after we asked, and a worker entered the room to clean the windows, without knocking, while we were in the room!

Dear Mrs T., Thank you for taking the time to tell us about your experience at Novotel Grenoble Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Emma, Receptionniste de l’équipe du Novotel Grenoble Centre

Other web-users rate our hotel

  • 367 reviews 9.2/10 Location
  • 566 reviews 6/10 Room
  • 505 reviews 8.7/10 Service
  • 17 reviews 1/10 WiFi
  • 234 reviews 7.7/10 Breakfast
  • 202 reviews 4.9/10 Cleanliness
  • 133 reviews 5.1/10 Vibe
  • 98 reviews 5/10 Amenities

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