ibis Grenoble Centre Bastille

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ibis Grenoble Centre Bastille 3 stars

Customer review rating (ALL Rating) 4.1/5 690 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Located in the heart of the city

  • Labeled ALLSAFE by Bureau Veritas

  • Paying undercover private car park

  • Tram lines A and B, Victor Hugo stop

  • 328 yds (300 m) from the Bastille cable car

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Grenoble Centre Bastille

5, rue de Miribel, Les Trois Dauphins, Place Félix Poulat
38000 GRENOBLE
France

  • GRENOBLE:  A ou B VICTOR HUGO

  • By plane

    GENEVA COINTRIN At 150km / 93.75 miles

  • By plane

    GRENOBLE SAINT GEOIRS At 45km / 28.13 miles

  • By plane

    LYON ST EXUPERY At 90km / 56.25 miles

  • By car

    GRENOBLE BASTILLE At 1km / 0.63 miles

  • By car

    GRENOBLE CENTRE At 3km / 1.88 miles

  • By train

    GRENOBLE At 1km / 0.63 miles

GPS:45.190347, 5.725937

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR ENCAS

Let us give you a warm, friendly welcome and take care of your every need. Enjoy a lovely glass of wine, a nice beer or even a Coca-Cola with a hot or cold snack, or even just chips or peanuts depending on what you feel like!

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews for
ibis Grenoble Centre Bastille

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  690 reviews

TripAdvisor Rating  3.5/5  581 reviews

Well Located

Customer review rating 3.0/5

Pierre S. Business - Confirmed reviews ALL

ok globally

Dear Sir, Thank you for taking the time to tell us about your experience at the ibis Grenoble Centre Bastille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marlène GENELIER Adjointe de direction

Great experience.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

A great experience, very kind staff and always happy to help.

Dear SirI, We very much appreciate your comments regarding your stay at the ibis Grenoble Centre Bastille. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marlène GENELIER Adjointe de direction

Top

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Top calme

Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Grenoble Centre Bastille. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Marlène GENELIER Adjointe de direction

Perfect location for visiting Grenoble

Customer review rating 4.0/5

Alejandra Couples - Confirmed reviews ALL

The location of the hotel is perfect for visiting Grenoble. The hotel is clean and the breakfast is very good.

Dear Madam, We very much appreciate your comments regarding your stay at the ibis Grenoble Centre Bastille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marlène GENELIER Adjointe de direction

Good bed and breakfast !

Customer review rating 4.5/5

Unknown Business - Confirmed reviews ALL

The bed is very comfy Very good breakfast quality Good welcome and location

Dear, We very much appreciate your comments regarding your stay at the ibis Grenoble Centre Bastille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marlène GENELIER Adjointe de direction

Well located and good stay

Customer review rating 4.0/5

Norman Families - Confirmed reviews ALL

Very good location and experience

Dear, We very much appreciate your comments regarding your stay at the ibis Grenoble Centre Bastille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marlène GENELIER Adjointe de direction

Very central in Grenoble town

Customer review rating 5.0/5

C. S. S. Solo - Confirmed reviews ALL

Very convenient and walking distance to all the tourist destinations. Only experience they should put coffee / tea and a kettle and mini fridge like all other ibis hotel .

Dear, We very much appreciate your comments regarding your stay at the ibis Grenoble Centre Bastille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marlène GENELIER Assistant manager

Best experience ever in a budget hotel!

Customer review rating 5.0/5

Joan S. Couples - Confirmed reviews ALL

For the price, one gets a location in the town center with a parking garage, great breakfast and 24 hour bar and snack! Though the room is small the bathroom was a fair size with a nice walk-in shower. The large breakfast room had large windows on two sides which looked onto a terrace which must be lovely when the weather is good. The staff were fantastic fixing us a tray of freshly cut cheeses served with two warm mini baguettes! The only negative being that the bed was a bit close to the wall but was easily moved out to make it easier to get out of bed. Many thanks to all the staff.

Dear , We very much appreciate your comments regarding your stay at the ibis Grenoble Centre Bastille. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marlène GENELIER Adjointe de direction

Never again

Customer review rating 1.5/5

Stefano Couples - Confirmed reviews ALL

The three points given are only for the local team at the desk that were super kind and tried to help us greatly. Your people at Ibis Grenoble Centre Bastille deserves a praise. Breakfast was also good. The rest was an authentic disaster. The misleading pictures you show in your site and in Expedia are showing the entrance from a nice old palace. The reality is that only the entrance is belonging to that building. The rest of the hotel is actually on a horrible block of concrete beside. We had to change three times room as the view from the tiny window was on a concrete side wall. On the third floor the ceiling is claustrophobic super low and extends outside over the windows reducing the view and the light further. We ended up on preferring the not renovated second floor in room 214. The first night the neighbors living above the hotel throw a party with loud music and loud screaming until 4am. They stopped only because your team at reception called the police which did not come until was called 3 times. We only could sleep few hours because your team was so kind to give us another room more remote and quiet. We had to transfer there in pajamas at 3am.... Honestly I would expect a full refund for the first night where we could almost no sleep. And hotels are made to sleep...nothing else, so you failed the main purpose of your mission.

Sir, First of all, we would like to extend our sincerest apologies for your stay in Grenoble, in our hotel Ibis Grenoble Centre Bastille, and we are confused not to have brought you full satisfaction. Our mission is to provide you with solutions for your stay and that’s what the receptionists did. The lack of respect for some people who are not guests of the hotel is difficult to manage especially when it is not our role but that of law enforcement. Finally in the city center, the exterior architecture, we cannot change it. Thank you for your understanding. We thank you again for this time, and we ask you to accept, Sir, our most sincere greetings. Karim PORTRAT Director Ibis Grenoble Centre Bastille 5 Miribel Street 38000 Grenoble E-mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Tel: 04 76 47 48 49 Facebook Ibis Grenoble Centre Bastille

Well located but poor service

Customer review rating 1.0/5

Sajid A. Business - Confirmed reviews ALL

It was not a pleasant stay. The rooms are very small and noisy. No cleaning service is provided. The towels and toilet paper are even hard to beg from the reception. Its rather a very bad experience and will never ever stay in IBIS hotel again.

Madam, First of all, we would like to extend our sincerest apologies for your stay in Grenoble, in our hotel Ibis Grenoble Centre Bastille, and we are confused not to have brought you full satisfaction. We are still in a period of covid and room cleaning information is stipulated upon arrival. Do not hesitate to contact us for more information, it is with pleasure that we are at your disposal. Karim PORTRAT Director Ibis Grenoble Centre Bastille 5 Miribel Street 38000 Grenoble E-mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Tel: 04 76 47 48 49 Facebook Ibis Grenoble Centre Bastille

Good location

Customer review rating 4.0/5

Footloose Solo - Confirmed reviews ALL

Satisfactory

Madam, What a pleasure to read you, as for your feeling, after your stay in Grenoble in our hotel Ibis Grenoble Centre Bastille. Our entire team will be delighted to welcome you again, during an upcoming visit to Grenoble and thank you for your interest. Karim PORTRAT Directeur Ibis Grenoble Centre Bastille 5, rue Miribel 38000 Grenoble Mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Tel: 04 76 47 48 49 Facebook Ibis Grenoble Centre Bastille

Location and Friendly staff

Customer review rating 4.5/5

Sam Friends - Confirmed reviews ALL

Very pleasant

Sir, Following your trip to Grenoble, at our Ibis Grenoble center Bastille hotel, we sincerely thank you for sharing your valuable opinion with us for our entire team. We look forward to welcoming you back among us, we ask you to accept our most sincere greetings. Karim PORTRAT Directeur Ibis Grenoble Centre Bastille 5, rue Miribel 38000 Grenoble Mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Tel: 04 76 47 48 49 Facebook Ibis Grenoble Centre Bastille

Good stay

Customer review rating 5.0/5

Mario Solo - Confirmed reviews ALL

Good service

Sir, How satisfying that our entire team took so much pleasure in meeting your expectations during your stay with us at our Ibis Grenoble center Bastille hotel. Our entire team will be delighted to welcome you again, during your next visit to Grenoble, and thank you for your interest in us. Karim PORTRAT Director Ibis Grenoble Center Bastille 5, rue Miribel 38000 Grenoble Mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Phone: 04 76 47 48 49 Facebook Ibis Grenoble Center Bastille

Estancia agradable

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Estancia agradable

Sir, How satisfying that our entire team took so much pleasure in meeting your expectations during your stay with us at our Ibis Grenoble center Bastille hotel. Our entire team will be delighted to welcome you again, during your next visit to Grenoble, and thank you for your interest in us. Karim PORTRAT Director Ibis Grenoble Center Bastille 5, rue Miribel 38000 Grenoble Mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Phone: 04 76 47 48 49 Facebook Ibis Grenoble Center Bastille

City centre hotel

Customer review rating 3.5/5

Hunmum Couples - Confirmed reviews ALL

A one night stay to have a break in our journey and visit a few features of the city in summer.

Mrs, We have taken note of your comment, and thank you for sharing your feedback on your stay in our Ibis Grenoble Center Bastille hotel. We thank you again for this time, and please accept Madam, our most sincere best regards. Karim PORTRAT Director Ibis Grenoble Center Bastille 5, rue Miribel 38000 Grenoble Mail: h0… http://www.ibis.com/fr/hotel-0612-ibis-Grenoble-Centre-Bastille/index.shtml Phone: 04 76 47 48 49 Facebook Ibis Grenoble Center Bastille

average

TripAdvisor rating 4.0/5

Antonio-Lombardo Business - TripAdvisor review

Very convenient location. Expensive for what it is. No recognition whatsoever for "Accor" loyalty member. Elevator isn't clean, carpet of 3rd floor has a large, dirty spot. Clearly takes advantage from its monopolistic situation in the city. Should I have a credible choice, I'd go elsewhere.

Hello, We have taken note of your comment, and thank you for sharing your feedback, following your stay in hotel Ibis Grenoble Center Bastille. We thank you again for this time granted, and please accept Madam / Sir, our most sincere best regards. Karim PORTRAT director Ibis Grenoble Center Bastille 5, rue Miribel 38000 Grenoble

Stay at Grenoble

TripAdvisor rating 5.0/5

joselR6180HK Business - TripAdvisor review

The hotel is very well located at the center of the city, you can visit many touristic places just walking. There is a tram stop very near. This hotel is nice because it is like a labyrinth, you use one elevator to reach the lobby and restaurant and have to use another one to go to the other levels. The restaurant is well illuminated. The service is nice.

Bonjour, C’est avec tant de satisfaction que nous lisons votre avis si bénéfique pour l’équipe de notre hôtel Ibis Grenoble Centre Bastille et vous remercions sincèrement de nous avoir fait part de votre expérience. Toute notre équipe sera ravie de vous accueillir de nouveau, lors d’une prochaine venue à Grenoble et vous remercie de l’intérêt que vous nous avez porté.

Nice clean and friendly

TripAdvisor rating 5.0/5

dorteskovgaardw2017 Families - TripAdvisor review

We were four people in two rooms and every was fine - friendly people at the front desk, not very big rooms but everything needed was there - and we had room for our luggage. And the hotel is placed completely in the city centre so it is very easy to walk to shops and restaurants.

Good location. Soft matresses. No nets on windows. Tons of mosquitoes

TripAdvisor rating 3.0/5

tsandler1 Couples - TripAdvisor review

We checked in as mentioned good location. When going to sleep the matress was not like advertisement about the ibis bed. It was terrible no back support. And we opened the window for fresh air. All night mosquitoes buzzing my ear. No sleep

Dear tsandler1, We appreciate your comments regarding your stay at the ibis Grenoble Centre Bastille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am really suprised concerning your comments about the bed, because it is the Sweet bed by ibis like advertisement. And generally guests appreciate this bed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne-Marie S. Manager

Dated, but Central, Clean & Comfortable..

TripAdvisor rating 3.0/5

607ronanb Solo travel - TripAdvisor review

Great location, right in the heart of the city and with the Tram service almost right outside the door. The Hotel itself is in need of a refurbishment, but as ever with IBIS the service is very good and the staff are friendly and helpful.The rooms and linen are clean and the beds comfortable, so two good night's sleep were had.

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