Mercure Grenoble Centre Président hotel 4 stars

When I checked out I forgot to take my samsung charger with me. I called up the front desk to check while my room still untouched but she waited until the cleaners came on the next day. I followed up again the next day and they said my charger cannot be found so maybe there's someone eating charger inside my room 609. Before I checked out I charged my phone to make sure it's full batt before I start to drive off but unfortunately I forgot it.

pleasant stay

for me it was well located, everything was properly arranged, and the rooms where nice and clean

nice room, nice staff don't like card controlled lift parking was ??? ... parked in the street and didn't ask at the hotel … not evident at all

Same room rate but no clean service because of COVID-19. but, some staffs are very kind.

My stay was good with Mercure Grenoble center president. I was a long stay member and I didn’t have any problems that Laura couldn’t fix. I thought the AC wasn’t blowing cold enough (turned all the way down) and when I mentioned this to Laura, she quickly got me a fan, which made it so much better. Laura also takes it a point to ask how my day was when returning from work, she doesn’t have too, but she does and I appreciate her for that. She is the sweetest. Thanks a lot Laura! You’re the best and hope to see you soon.

Due to the Corona crisis I knew that the restaurant has been closed and so the all other facilities at the hotel. However the rooms need refurbishment and the bathroom had only one piece of soap and one shampoo / body combination. I payed nearly 200€ for two rooms + Garage, without breakfast. From my point of view too expensive.

Good: Great Breakfasts; Nice Nespresso machine in the rooms; Free minibars, comfortable bad; Not so good: Overall hotel looks little bit old; Fitness room could have more modern equipment, some machines did not work. No dinner possible on Sunday.

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I went for a company event and all facilities were helping us to have a great event, in particular the plenary sessions room. Breakfast and lunch were good. I just missed some opening hours for the bar during late evening.

Very nice hotel in the middle of the town with a spa ans a very nice bar. a private car park is available. The breakfast is very good. high quality The team is just perfect. I ll come back in this hotel soon.

Friendly staff despite the international tennis tournament which was the reason for our trip. Very secured garage. Regrettably the restaurant is closed on Saturdays and Sundays. This a bit compensated by the good bar food.

The hotel and staff were fine. The only disappointment was the fact that the hotel is described as being "Grenoble Centre" whereas it is in fact a good 15/20 minute walk to the city centre. as the restaurant was closed we had to go into town for dinner and returning after dark we felt a little bit vulnerable.

Visit this hotel regularly. Nice privilege rooms, great size and nice extra's, coffee, tea, biscuits and mini bar free of charge. Reception staff very professional. Breakfast is excellent, lot's of choice and great quality.

Friendly staff, clean rooms, good beds. Worn out facilities, like elevators, gym... Housekeeping was not able to replace batteries of remote control in three days. Waiter in the bar was absent more than half an hour.