Mercure Grenoble Centre Président hotel

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Mercure Grenoble Centre Président hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 855 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Certified ALLSAFE

  • Free parking

  • 6,727 sq.ft. (625m2) of flexible lounge space

  • Bar, Restaurant, Room service

  • Garden, Terrace, Pool, Sauna and Fitness Room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Grenoble Centre Président hotel

11, rue Général Mangin
38100 GRENOBLE
France

Telephone +33 4 76 56 26 56

Fax +33 4 76 56 26 82

Contact email

  • MERCURE PRESIDENT 4*:  C Foch-Ferrié

  • By plane

    GENEVA At 140km / 87 miles

  • By plane

    GRENOBLE SAINT GEOIRS At 40km / 24 miles

  • By plane

    LYON ST EXUPERY At 85km / 52 miles

  • By train

    GRENOBLE At 1km / 1 miles

GPS:45.179852, 5.720304

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

L INSTANT M

During your stay, try our local cuisine: Saint Marcellin salad, Royans ravioli, Trout Grenobloise, Walnut pie and Chartreuse Crème Brûlée. Our team welcomes you Monday through Thursday from 7pm to 10pm.

Our accommodation(s)

Mercure Grenoble President welcomes you in modern, air-conditioned rooms with free wifi. All of our rooms come with a flat screen TV and courtesy tray. Our Privilege rooms are equipped with a Nespresso coffee machine and an Iphone/Ipod station. Enjoy VIP perks with Nuxe products, bathrobes, slippers and a free minibar

Our guest reviews

Our guest reviews for
Mercure Grenoble Centre Président hotel

100% genuine reviews from our guests

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ALL Rating  4.3/5  855 reviews

TripAdvisor Rating  4.0/5  503 reviews

Certificate of excellence 2022

Great location since my office is very close. There are grocery stores, pharmacies, cafes nearby, so easy to get around. Tram station is also very close.

Customer review rating 5.0/5

Saltanat N. Business - Confirmed reviews ALL

had a great stay! everyone was very nice and very helpful to accommodate all my requests (shout out to Reception team)! Also, thanks to the Housekeeping team for cleaning my room so well regularly! Although, I did not have breakfast regularly at the restaurant, the croissants were really delicious, as well as coffee. I also loved the tea in my room! Cant remember the brand, but it was so good. Overwall, I had a really pleasant stay and despite the fact that it was for a month, it felt like home! Thank you!

Dear SALTANAT N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The front desk

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Room was clean and tidy but a freshen up of the decor would be good, especially the bathroom. Returned back to hotel at 22.45 with customers and bar was closed!

Dear IAN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

2 nights in Grenoble

Customer review rating 4.0/5

Philippe W. Business - Confirmed reviews ALL

Very nice stay. Nice hotel, nice staff

Dear PHILIPPE W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Reception service

very good

Customer review rating 4.0/5

Mauretta F. Solo - Confirmed reviews ALL

relax, fantastic

Dear MAURETTO F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Reception service

Great time

Customer review rating 4.0/5

Me. Business - Confirmed reviews ALL

Good experience. Only issue was no ac.

Dear Madam C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Front desk service

Had a FABULOUS stay, we will return as our son has moved to Grenoble

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Staff very friendly, helpful and very attentive Always spoke to you when entering and leaving the hotel, making you feel most welcome All of the staff were great, however a special mention to Laura on reception

Dear Madam M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Service Reception Hotel Mercure Grenoble President.

Inadequate hygiene

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

Very disappointed about the overall hygiene standards. The toilet "room" hasn't been cleaned up properly for ages.. Same thing for the windows. Unbeatable smell in the bathroom due to lack of properly cleaning. Allover poor cleaning, spider webs everywhere.. This is unacceptable for a "4 star" hotel.

Dear SANDA M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Président. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Reception Service.

Good location, friendly staff

Customer review rating 4.0/5

Laura Couples - Confirmed reviews ALL

The location was perfect for our needs. The staff was very friendly and helpful. The room was clean, but a bit tired.

Dear Madam K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas, Reception service hotel Mercure Grenoble Président

Well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Friendly front desk staff

Dear Mr. C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The front Desk

No resturant, spa closed bar closed...

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

I was going to relax and enjoy the weekend... grenoble was god but hotel service was disappointing...

Dear AGE JOHAN F., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Président. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. For now our restaurant are closed every week-end from Friday to Sunday, but our wellness area are open every day. We appreciate you share your concerns, and it is our hope that your next stay will be pleasant than the last one. Sincerely, Laura/ Front desk

room too hot 502 and no record on the accord app

Customer review rating 3.0/5

Jc Business - Confirmed reviews ALL

AC did not work and stay was not recorded onthe Accord app and is still not there Front desk and all staff were excellent

Dear JENNIFER C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Président. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Pavel N. Business - Confirmed reviews ALL

I am happy to come back during my business stays in Grenoble, every 5-6 weeks.

Dear PAVEL N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great company event

TripAdvisor rating 4.0/5

VICTOR MANUEL M Business - TripAdvisor review

I went for a company event and all facilities were helping us to have a great event, in particular the plenary sessions room. Breakfast and lunch were good. I just missed some opening hours for the bar during late evening.

Dear Victorm287, We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

perfect

TripAdvisor rating 5.0/5

moncharmontjerome Couples - TripAdvisor review

Very nice hotel in the middle of the town with a spa ans a very nice bar. a private car park is available. The breakfast is very good. high quality The team is just perfect. I ll come back in this hotel soon.

Dear Mr Montcharmontjerome, That will be a pleasure to see you again. Best Regards

nice hotel experience

TripAdvisor rating 4.0/5

chrotsaert Families - TripAdvisor review

Friendly staff despite the international tennis tournament which was the reason for our trip. Very secured garage. Regrettably the restaurant is closed on Saturdays and Sundays. This a bit compensated by the good bar food.

Dear chrostsaert, Many thanks for your comments. We appreciate. We hope to see ypou again. Best regards

Hotel fine

TripAdvisor rating 4.0/5

nandspowlson Couples - TripAdvisor review

The hotel and staff were fine. The only disappointment was the fact that the hotel is described as being "Grenoble Centre" whereas it is in fact a good 15/20 minute walk to the city centre. as the restaurant was closed we had to go into town for dinner and returning after dark we felt a little bit vulnerable.

Excellent for short stay

TripAdvisor rating 4.0/5

IlseT44 Business - TripAdvisor review

Visit this hotel regularly. Nice privilege rooms, great size and nice extra's, coffee, tea, biscuits and mini bar free of charge. Reception staff very professional. Breakfast is excellent, lot's of choice and great quality.

Dear Ilse T44 Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Mélina

Not more than a 3 star hotel.

TripAdvisor rating 3.0/5

232yxz Business - TripAdvisor review

Friendly staff, clean rooms, good beds. Worn out facilities, like elevators, gym... Housekeeping was not able to replace batteries of remote control in three days. Waiter in the bar was absent more than half an hour.

Dear 232yxz, Thank you for taking time to share your experience. We try to improve our facilities , in the coming month, sauna and jacuzzi will be refurbished, we already have a plan for the elevator. Regarding bar waiter, don't hesitate to ask at the reception because waiters often run between restaurant uspstairs. Nevertheless, for the remote, we apologize, after consulting our technic, it seems trouble went from the remote, note the batteries. We stay at your disposal for any further détails. Best regards

Positive changes with new management

TripAdvisor rating 3.0/5

Michal W Business - TripAdvisor review

I can confirm that restaurant has improved after new Director took over the hotel. Dinner was much more tasty and served warm and on time (past years it was always always nearly cold, you could wait for ages and still taste was random). Now food is much better. It allows me to stay and actually eat dinner at the hotel. There are still some issues like lack of text massage sent with parking code (but this could be Accor system issue), cleaning service and cosmetics (some items you get only once per stay - ridiculous), non functional elevator (sometimes you can wait 5-10min for elevator, while the second one stays on the ground floor - really annoying). Still the neighborhood is quite dangerous, you always need to use taxi or car. Especially at the evening do not walk alone.

Dear Mr W, your a regular guest for long time now. And as you mentionned, new head-manager bring new positive changes, so we look forward the next ones. Regarding texting message with parking codes, we are pleased to inform that if you use online-check-in, you can receive it ( don't hesitate to ask reception at your next stay for more details). For other remarks, be sure that we make our best to solve it and make things easier and better. We look forward to seeing you next time Best Regards

Nice stop off on way to coast

TripAdvisor rating 4.0/5

402dougd Families - TripAdvisor review

We decided to stop for the night in Grenoble while heading to Marseille for the"le Defi de Monte Cristo" open water swim. The weather was somewhat stormy with reports of flooding. Traffic heavy in the city but quiet when we got to the hotel. The property was being remodeled but the interior was clean and well kept. Our room had plastic over the windows so it was hard to get cool air. We woke early and around 8am could hear the workmen starting their projects. Breakfast was fabulous with a variety of fine French cheese and meats as well as fresh fruit that tasted like it just came off of the trees. We didn't have time to utilize the gym or swimming pool but checked them out-appeared great. Definitely a "do again"!

Dear Clients, We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble President. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

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