Mercure Grenoble Centre Président hotel

Mercure Grenoble Centre Président hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 929 reviews

See on a map

Hotel extras

  • Certified ALLSAFE

  • Free parking

  • 6,727 sq.ft. (625m2) of flexible lounge space

  • Bar, Restaurant, Room service

  • Garden, Terrace, Pool, Sauna and Fitness Room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Grenoble Centre Président hotel

11, rue Général Mangin
38100 GRENOBLE
France

GPS:45.179852, 5.720304

Telephone +33 4 76 56 26 56

Fax +33 4 76 56 26 82

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

L INSTANT M

During your stay, try our local cuisine: Saint Marcellin salad, Royans ravioli, Trout Grenobloise, Walnut pie and Chartreuse Crème Brûlée. Our team welcomes you Monday through Thursday from 7pm to 10pm.

Our accommodation(s)

Mercure Grenoble President welcomes you in modern, air-conditioned rooms with free wifi. All of our rooms come with a flat screen TV and courtesy tray. Our Privilege rooms are equipped with a Nespresso coffee machine and an Iphone/Ipod station. Enjoy VIP perks with Nuxe products, bathrobes, slippers and a free minibar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  929 reviews

TripAdvisor Rating  4.0/5  512 reviews

Modern Hotel well located

Customer review rating 4.5/5

Armando Business - Confirmed reviews ALL

Modern rooms located at the city center. Facilities are modern and recently refurbished.

Dear ARMANDO RODRIGO MR C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Front Desk Office

“Welcome to the Hotel California”

Customer review rating 0.5/5

Che G. Business - Confirmed reviews ALL

Poor, worse for wear, old, run down

Dear YUSAF A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Président. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, THE FRONT DESK MANAGER

Customer review rating 2.5/5

Ian T. Business - Confirmed reviews ALL

oK, but the bed wasn't made or room cleaned... carpet heavily stained... it looks tired. Magnetic access card seems very suscpetible to being wiped and twice I made it to my room but had to go to reception to renew...

Dear IAN T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Président. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Front desk office.

Customer review rating 3.0/5

Razvan Couples - Confirmed reviews ALL

We were given a room with a broken window (during the heatwave, so very unpleasant). We were upgraded, for the same price, to a bigger room on the top floor, which was nice. The view was better, but there the cleaning was poorly made. There were spider webs on the ceiling and an ear-cleaning stick on the floor. The breakfast was actually great, but there were no vegetables whatsoever.

Dear DIANA-ALEXANDRA A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Président. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandra reception desk

Not a great exoerience

Customer review rating 1.0/5

John Couples - Confirmed reviews ALL

The hotel itself is clean, well situated (for us) and had friendly, responsive staff (not all English speaking at reception albeit). What it didn't have was functioning aircon. We went to reception to ask if we could change rooms and were advised that there had been a general problem in the hotel with aircon all summer (notwithstanding that the aircon was working fine in reception and the common areas throughout the hotel). We were offered an alternative room but this had no functioning aircon either and we were advised that this was the only alternative free room in the entire hotel. It was very hot and we probably had one of the most uncomfortable nights we have ever spent in a hotel. We rose early and left before breakfast. The morning receptionist expressed surprise that we hadn't been offered a room with functioning aircon and knew nothing about any general aircon problem. We asked about a discount for the inconvenience and were advised that this would be a matter for management who were not on site at the time (it was a Sunday morning). Unlikley we'll use Mercure Hotels again.

Dear J B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Président. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maëlle Service of reception

In partnership with TripAdvisor

Other web-users rate our hotel

  • 103 reviews 8.1/10 Location
  • 324 reviews 6.3/10 Room
  • 432 reviews 8.8/10 Service
  • 6 reviews 3.2/10 WiFi
  • 119 reviews 6.5/10 Breakfast
  • 96 reviews 5.7/10 Cleanliness
  • 61 reviews 5.9/10 Vibe
  • 20 reviews 2.9/10 Bar

Powered by Trustyou

All our hotels in GRENOBLE