Hôtel Mercure Marne la vallée Bussy St Georges 4 stars

Customer review rating (ALL Rating) 4.4/5 1,054 reviews

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Hôtel Mercure Marne la vallée Bussy St Georges - Image 1
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Hôtel Mercure Marne la vallée Bussy St Georges - Image 4
44 Boulevard Antoine Giroust, 77600 BUSSY SAINT GEORGES, France

Description

Hotel extras

  • New bed linen in 2022; family rooms

  • Restaurant open Monday to Thursday evenings; bar and room service

  • Opposite Bussy-Saint-Georges RER station

  • Secure private parking lot

  • 5 minutes from Disneyland Paris

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Room with large queen-size bed

Photo out of - Classic Room with large queen-size bed

Fully renovated, bright room in a peaceful setting, with a large double bed, air conditioning, refrigerator, safe, tea and coffee making facilities, free WIFI, hairdryer. Separate bathroom and toilet

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Safe deposit box in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 20 m² / 215 sq ft
See availabilities

Enjoy our comfortable, fully renovated room with 1 large double bed and 1 single bed. Situated in a peaceful location and featuring air conditioning, it has all the space and facilities you need for a relaxing stay

Max. number of persons
3
Area
From 23 m² / 247 sq ft

Bedding

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Safe deposit box in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Fully renovated, this spacious room with upscale bedding and luxury facilities has everything you need for a relaxing stay

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Safe deposit box in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Treat yourself to a spacious, renovated room featuring upscale bedding, phone docking station, Nespresso machine, large TV and other special touches to make your stay unforgettable

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Safe deposit box in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Hôtel Mercure Marne la vallée Bussy St Georges

44 Boulevard Antoine Giroust
77600 BUSSY SAINT GEORGES
France

GPS:48.839053, 2.712106

Telephone
Fax +33 1 64 66 29 05

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 87 rooms
  • 3 rooms for people with reduced mobility
  • 5 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Portuguese

100% Non Smoking Property Currently unavailable

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Football Table

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks Currently unavailable
  • Hot meals Currently unavailable

Breakfast Currently unavailable

  • Buffet

Business

3 Meeting rooms

Business Center

  • Self service business center

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s library
  • Board games available
  • Indoor playground for children
  • Play area

Sports and leisure

Golf

  • Nearby

Golf Additional charge

  • On site
  • On site
  • Enclosed outdoor parking
  • Private
  • Max Limited Height: 1.95 m / 6.4 ft

LE PUZZLE

Photo out of - LE PUZZLE

Please note that our restaurant is open from Monday to Thursday evening from 7pm to 10pm. As it is closed on Fridays, Saturdays and Sundays, light meals are available from the bar of our hotel.

Cooking style
French
Capacity
70
Accessibility
Accessible service
77600 Bussy Saint Georges, France
Telephone +33 1 64 66 11 11

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Children menu
  • Vegetarian menu

Please note that our restaurant is open from Monday to Thursday evening from 7pm to 10pm. As it is closed on Fridays, Saturdays and Sundays, light meals are available from the bar of our hotel.

Come and relax in Le Domino bar while sipping drinks and cocktails of your choice. Enjoy the calm atmosphere and relax with family, friends or colleagues.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,054 reviews

Customer review rating 4.5/5

Laura U. Families - Confirmed reviews ALL

Hello Mrs U., Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed your stay, appreciated our team’s hospitality and loved our location. We hope to have the pleasure of welcoming you back again soon! Manon Front desk team

Customer review rating 4.0/5

Summiya S. Families - Confirmed reviews ALL

Madame S., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Manon La réception

Customer review rating 2.5/5

Carla K. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Angela R. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Daniel C. Business - Confirmed reviews ALL

Hello Mrs U., Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed your stay, appreciated our team’s hospitality and loved our location. We hope to have the pleasure of welcoming you back again soon! Manon Front desk team

Customer review rating 4.0/5

Summiya S. Families - Confirmed reviews ALL

It was good but I felt the lobby could have had more to offer for kids given the proximity to Disney. Other Mercures (even in more central locations) cater better to families.

Madame S., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Manon La réception

Customer review rating 2.5/5

Carla K. Families - Confirmed reviews ALL

We stayed in room 325. The toilet smelled, as we were out early and home late with our little girl at Disneyland, I remembered to mention the toilet smelled by email. It was ok when we got back to the hotel room, however, the smell quickly returned. At this point I thought, we only have 1 more night so will just put up with the smell and keep the door closed at all times. When we returned back to the room on Sunday after mentioning the smell to the hotel, the coffee cups were still unclean, and a cleaner had left their cloth ontop of my daughter’s clothes. Cleaning chemicals on children’s clothes is worrying. This is not to the expectation from the hotel, as a travel agent, these things are really important to me recommending places to stay to my clients who book holidays with me. These things have overshadowed the hotel being a Mercure, which set my standards high, but also being very convenient for Disneyland Paris, in which, plenty of my clients travel to, I was hoping I could recommend the hotel. We did receive 1 complimentary drink each for the smell of the toilet as an apology, however, I’d like to know your feedback on the rest of my feedback.

Customer review rating 4.5/5

Angela R. Families - Confirmed reviews ALL

Staff are above and beyond professional and helpful. There was only one problem this time with the hotel, which was a very strong smell omitting from the bathroom sink and 2nd floor corridor but unfortunately, I forgot to mention during our stay due to having such a nice time.

Customer review rating 3.5/5

Daniel C. Business - Confirmed reviews ALL

Business trip. Room ok, breakfast OK. Dodgy smell around the hotel apparently due to a water issue on the 1st floor

Customer review rating 4.5/5

Geoffrey S. S. L. Business - Confirmed reviews ALL

We were visiting the Villepinte exhibition centre; and decided to stay at this hotel. Located in a quiet neighbourhood, with plenty of restaurants around. Rooms are cleaned and conmfortable. Only drawback - restaurant is closed on fridays and saturdays. Staff is friendly and breakfast is just right! Highly recommended

Cher Monsieur, Merci beaucoup pour votre recommandation ! Nous sommes ravis que votre séjour vous ait plu et espérons vous accueillir à nouveau très bientôt ! 😊 Ana Responsable qualité et accueil VIP

Customer review rating 3.0/5

Emily K. Friends - Confirmed reviews ALL

When we arrived, the reception staff informed us that our room may not have been set up with two twin beds as requested. At this point, we were tired and didn't care, so we took the one bed set up. The reception staff also stated that we had breakfast included during our stay. When we arrived to our room, it was hot (23.5 degrees) and only got hotter when we took showers. We attempted to turn on the AC but it didn't work. The reception staff offered us a fan but stated the technicians were not available until the next day. The next morning, we went down for breakfast and the staff stated we didn't pay for it. We informed them that the staff the previous day had said it was included. When reviewing our booking online, I saw that it was not included, however we should not have been told that it was, otherwise we wouldn't have gone. We paid for the breakfast after the fact. We asked the staff at breakfast to also look into our AC as it was still not functioning. This was not completed when we returned at the end of our busy day. The staff at the desk did not understand English but offered to switch our room to one where the AC worked. After a day at DisneyLand, the last thing we wanted to do was move, but we did because it was 24 degrees in our other room even with the fan. Nothing was offered to us for any of the inconvenience or miscommunications. It was a perfect location for us going to DisneyLand as the train was across the street, just wish we had a better experience with the rooms and staff.

Customer review rating 5.0/5

Joyce C. L. Solo - Confirmed reviews ALL

It was a great location for my trip. I love my room and my stay

Chère Madame L., Merci beaucoup ! 😊 Nous sommes ravis que vous ayez aimé votre chambre et votre séjour. Au plaisir de vous revoir ! Ana La réception

Customer review rating 2.5/5

Michelle M. Families - Confirmed reviews ALL

Ok for a night

Customer review rating 4.0/5

Isabelle T. Solo - Confirmed reviews ALL

All good Staff was very good

Customer review rating 3.0/5

Pricyllia S. W. Couples - Confirmed reviews ALL

We stayed here just because of it’s location which is 2 minutes away from the train station that brought us to Disneyland. The service is bad, unfriendly and we requested that we would check in between 12-15.00 and we arrived at almost 18.00 and our room was not ready. When it finally was ready, our towels smelt bad and the hand washing gel was empty. Their pillows are also not great at all. Breakfast service was also not good, super unfriendly and their team did not seem to be motivated to work.

Customer review rating 3.0/5

Rajeswari P. Families - Confirmed reviews ALL

Picked this Mercure brand because had good experience with Mercure hotels in Sydney and Vadodara. This Mercure was not upto the same standard. Best about this Mercure was the location worked for our purposes. Concerned with security as theft of handbag whilst sitting in reception area. Had booked a number of rooms, and two.of.them.stank and then there was water leaking from roof, probably from toilet upstairs. A man tried to get in lift with us and did not have room key so we got out and so did he.

Customer review rating 3.5/5

Joel L. G. Business - Confirmed reviews ALL

correct and proffesionaly

Monsieur L. G., Nous vous remercions d'avoir pris L. temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Monsieur, nos salutations distinguées. Manon La réception

Customer review rating 4.0/5

Samantha D. Families - Confirmed reviews ALL

We didn't like our room as it didn't feel safe. Lats room, top corner, near the service lifts, 3 females a teen, a 30something and a 50something. At 10:30pm at night we asked to move rooms and the guy on reception was understanding and all round wonderful. It's a predominantly.male hotel as it's very corporate but it was clean, friendly staff, good value

Dear Mrs. D., Thank you for taking the time to share your feedback with us. We’re sorry to hear that you did not feel comfortable in your original room, but we’re pleased that our reception team was able to assist you promptly and find a suitable solution. We’re also glad to hear that you appreciated our friendly staff and the value for money. Your kind words about our reception team will certainly be shared with them. We hope to have the pleasure of welcoming you again and providing you with an even more comfortable stay. Manon La réception

Customer review rating 4.0/5

Malini N. Families - Confirmed reviews ALL

Generally well kept and friendly hotel, customer service was excellent (particularly great to have ANA who spoke Portuguese and Spanish made me feel at home as I speak both and am from Portugal). Loved the eco-friendly features in this hotel so much - reusable glass water bottles refillable - such a great idea, o it. One suggestion please the rooms are very dim and dark in the morning when needing to get ready. Lighting is very insufficient, lamps are not enough. Please consider stronger lighting options at this hotel. I didn’t have any breakfast but heard it was very good! Great welcome water on arrival everytime this is a great feature. Overall this was an excellent hotel right next to the train station

Dear Malini Navinchnadra, Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to hear that you enjoyed your stay and particularly appreciated our eco-friendly initiatives, the refillable glass water bottles, and our complimentary welcome water. We are also very happy that Ana was able to make you feel at home by speaking Portuguese and Spanish. We will be sure to share your kind words with her. Thank you as well for your valuable feedback regarding the lighting in the rooms. We understand how important good lighting is, especially in the morning when getting ready, and we will certainly take your suggestion into consideration. We hope to have the pleasure of welcoming you back again soon, and perhaps you will have the opportunity to try our breakfast on your next visit! Warm regards, Manon Front Desk

Customer review rating 4.5/5

Nileshwari P. Solo - Confirmed reviews ALL

Only problem I had is food and transportation Rest all was very good

Customer review rating 4.0/5

Rakesh S. Solo - Confirmed reviews ALL

The hotel is ideally located within a very short walk from the RER Bussy St. Georges station. A journey to see the landmarks of Paris can take around 50-60 mins. Bussy St. Georges has the first traditional Hindu Mandir (or temple) that is worth visiting. The 4th floor room I stayed in is fine for a couple and offers amenities such as a coffee machine and refrigerator (that is slow to cool). There were an adequate number of electrical sockets but no USB points. The height of the bathtub may cause an issue for the less mobile or elderly guests. The room and bathroom were very clean and guests are provided bottles to fill up with drinking water. On the last day of my stay, the fire alarm went off and when I came down, there were no staff members present to guide or advise guests. Most stayed in the lobby totally clueless. I was advised this happens once a week.

Customer review rating 2.0/5

Marcelo C. R. Families - Confirmed reviews ALL

Several issues: - breakfast with slow service, missing items, equipment broken (fridge, toaster) - Heated pool not heated - Internet coverage (not in pool area) and connectivity issues - Shower with annoying temperature swings - On the first day, I asked for additional pillows, the answer was negative, and that was it etc

Customer review rating 4.5/5

Hem N. M. Solo - Confirmed reviews ALL

Location of the hotel is great. It is 2 min walk from Bussy-Saint-Georges station.

Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Manon La réception

Customer review rating 4.0/5

Paul K. Couples - Confirmed reviews ALL

Good location for Disneyland and nearby. Good secure parking. Comfortable and friendly rather than luxurious.

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Manon La réception

Other web-users rate our hotel

  • 499 reviews 9.3/10 Location
  • 615 reviews 6.8/10 Room
  • 619 reviews 8.9/10 Service
  • 303 reviews 8.9/10 Breakfast
  • 273 reviews 7.3/10 Cleanliness

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