Name: Hôtel Mercure Marne la vallée Bussy St Georges - ALL
Address: 44 Boulevard Antoine Giroust, BUSSY SAINT GEORGES, 77600, FR
Telephone: +33164661111
Rating: 4.5

Hôtel Mercure Marne la vallée Bussy St Georges

Hotel for travellers looking for local and authentic experiences

At the core of Val d Europe business center, the Mercure Marne La Vallee Bussy St Georges welcomes you in a modern and warm atmosphere. With family rooms and a childrens play area. Our restaurant Le Puzzle welcomes you Monday evening - Thursday evening, closed Fridays-Sundays. Taste simple, quality cuisine. Enjoy our cocktails and fine wines in our bar le Domino. Room service with meal trays 19 h 24.

Take advantage of your family stay at Mercure Marne La Vallée to visit Disneyland® Paris located only 5 minutes from the hotel. Opposite the Bussy Saint Georges RER train station and close to the A4 and A104 highways, The center of Paris is easy to reach. Orly or Roissy Charles de Gaulle airports are less than 30 minutes away. Mercure Marne La Vallée Bussy St Georges is the perfect place to stay!

We have reorganized all our services for your safety and to ensure service quality, including breakfast, dinner and seminars. Our chef prepares small dishes cooked on site every night.

Shili HARKATI, Hotel Management

Hotel extras

New bed linen in 2022; family rooms
Restaurant open Monday to Thursday evenings; bar and room service
Opposite Bussy-Saint-Georges RER station
Secure private parking lot
5 minutes from Disneyland Paris

Our accommodation(s)

Room

Classic Room with twin beds

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Classic Room with large queen-size bed

2 pers. max
20 m² / 215 sq ft

See availabilities

Room

Family Room with 1 double bed and 1 single bed

3 pers. max
23 m² / 247 sq ft

See availabilities

Room

Family Room with 1 double bed and 1 double sofa bed

4 pers. max
25 m² / 269 sq ft

See availabilities

Room

Privilege Room - 1 double bed.

2 pers. max
26 m² / 279 sq ft

See availabilities

Hotel location

Hôtel Mercure Marne la vallée Bussy St Georges

44 Boulevard Antoine Giroust
77600 BUSSY SAINT GEORGES
France

GPS:48.839053, 2.712106

+33 1 64 66 11 11

+33 1 64 66 29 05

BUSSY SAINT GEORGES

Railway station

Access: 500 m / 0.31 mi 2 min walk / 1 min drive

CHATEAU GUERMANTE

Historic monument

Access: 4 km / 2.49 mi 5 min drive

SEALIFE

Museums

Access: 5 km / 3.11 mi 5 min drive

DISNEYLAND PARIS

Amusement park

Access: 8 km / 4.97 mi 10 min drive

FERME DES FELINS

Zoo

Access: 15 km / 9.32 mi 20 min drive

VALLEE VILLAGE

Shopping centre/mall

Access: 5 km / 3.11 mi 5 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

LE PUZZLE

Please note that our restaurant is open from Monday to Thursday evening from 7pm to 10pm. As it is closed on Fridays, Saturdays and Sundays, light meals are available from the bar of our hotel.

Meetings & Events

Non contractual photo

Number of Meeting Room: 3
Surface of the largest room
Maximum seats capacity: 80
Maximum capacity for banquets: 60

Find out more

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 950 reviews

Leonard H. Families - 5/7/2026 Confirmed reviews ALL

Beautiful hotel and front desk was very helpful for check in. We arrived to the room and no air conditioning available. I asked to please have air since my wife had a medical condition but it was promised someone was switching the system for us to get some air but nothing. No response

Amanda B. Families - 5/5/2026 Confirmed reviews ALL

We found the room, in particular the bathroom a bit dirty (coffee cups stains, dirt build up in the corners) however it was quiet and the breakfast was really nice.

Carlo A. T. Families - 4/22/2026 Confirmed reviews ALL

Good location, but the parking area is small and not suitable for large cars. The rooms are small and do not offer sufficient storage space (wardrobes). There is a major issue with wastewater drainage: a persistent sewage smell throughout all floors, including our room. The staff acted as if nothing was wrong. In addition, there was wastewater leakage into the garage area, resulting in a strong and unpleasant odor. This is unacceptable.

Bianca B. Families - 4/13/2026 Confirmed reviews ALL

We really liked the breakfast – it was tasty and varied – and the overall atmosphere of the hotel was friendly, with many families and children, which was nice. However, what we did not like is that the hotel does not look or feel like a 4-star hotel. It is old and quite worn. In the room there are many signs of wear and damage, and you don’t feel like you are staying in a 4-star property. The price-quality ratio is not good. It would be more reasonable if it were cheaper and rated as a 2–3 star hotel. When you pay almost €200 per night for a 4-star hotel, you have different expectations, and unfortunately, our experience did not match those expectations. Before coming here, we stayed at another hotel from the same group (Novotel), also 4 stars and at a similar price, and the conditions there were completely different – much better. That is why we were quite surprised when we arrived here. I even mentioned at the reception that I was not satisfied with the room. I was told to come back the next day and that we would be given another room, but we didn’t return because we would have had to move all our luggage and we didn’t have the time. I still appreciate that the reception staff tried to respond to our request.(**I would also like to mention that the hotel we stayed at before was Novotel, just 5 minutes away – same area and similar price, but with much better conditions. This is not really acceptable, as it clearly shows that this hotel should either lower its price or star rating, or improve its standards. Regarding the reservation, I initially booked directly via email and phone. Later, I needed to extend my stay by one more night, but when I called, I was told they couldn’t add the extra night due to an issue with the reservation system and that I had to book it myself. Unfortunately, that didn’t work, which is why we had to stay one night at another hotel before coming here, as there was no availability for that extra night.**) Regarding the staff, some were kind and helpful, others not very professional. When we arrived earlier, one person at the reception took our luggage, but in the evening, when we came back to check in, there was someone else who did not seem to know anything about our reservation or that we were arriving with two children. The room was not prepared for four people – the sofa bed was not set up – and in the end, we had to arrange it ourselves. Overall, I believe the hotel either needs renovation or a lower star rating.

Madame B., Nous vous remercions d’avoir pris le temps de partager votre retour détaillé à la suite de votre séjour. Nous sommes ravis de lire que vous avez apprécié le petit-déjeuner ainsi que l’ambiance conviviale de l’hôtel, particulièrement adaptée aux familles — c’est un point auquel nous attachons beaucoup d’importance. Nous sommes en revanche sincèrement désolés que votre expérience globale n’ait pas été à la hauteur de vos attentes, notamment concernant l’état de la chambre et la perception de notre classement 4 étoiles. Vos remarques sur l’usure des installations et le rapport qualité prix sont prises très au sérieux. Elles ont été transmises à notre direction ainsi qu’aux équipes concernées. Nous regrettons également les désagréments rencontrés lors de la gestion de votre réservation et de votre prolongation de séjour. Ce type de situation ne reflète pas le niveau de service que nous souhaitons offrir, et nous comprenons parfaitement la frustration occasionnée. Nous allons revoir ce point en interne afin d’éviter que cela ne se reproduise. Concernant votre arrivée, nous vous présentons nos excuses pour le manque de coordination entre les équipes et pour la préparation insuffisante de votre chambre. Cela n’est pas conforme à nos standards, d’autant plus pour un séjour en famille. Votre retour nous permet d’identifier précisément les axes d’amélioration. Nous vous remercions néanmoins d’avoir souligné les efforts des membres de notre équipe, notamment à la réception. Nous comprenons votre déception et espérons avoir l’opportunité de regagner votre confiance lors d’un prochain séjour, dans de meilleures conditions. Bien cordialement, Manon La réception

Chloe H. Solo - 4/5/2026 Confirmed reviews ALL

The staff are WONDERFUL. They’re all so attentive and caring.

Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Manon La réception