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Hôtel Mercure Marne la vallée Bussy St Georges 4 stars

Customer review rating 4.3/5 1,739 reviews

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Hôtel Mercure Marne la vallée Bussy St Georges
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+ 19 Services

Hotel extras

  • Family Rooms

  • Restaurant, bar and room service

  • Opposite Bussy-Saint-Georges RER station

  • Fitness center and secure private car park

  • 5 minutes from Disneyland Paris

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Golf Paying
Business services
  • 3 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Hôtel Mercure Marne la vallée Bussy St Georges

44 Boulevard Antoine Giroust
77600 bussy saint georges
france

Tel: +33164661111

Fax: (+33)1/64662905

Check-in from 12h00

Check out up to 12h00

  • By plane

    ROISSY CDG At 25km / 15 miles

  • By train

    BUSSY SAINT GEORGES At 0km / 0 miles

GPS :48.839053, 2.712106

Our accommodation(s)

The recently renovated, air-conditioned rooms have cable HD TV, a safe, high-speed Internet, fridge, and tea and coffee making facilities. Complementary beauty products are provided in the bathroom.

Our restaurants and bars

LE PUZZLE

Type of cuisine: French

RESTAURANT CLOSED UNTIL GOVERNMENT APPROVAL. Quality restaurant, traditional French cuisine. Capacity for 70 people. Plate service, banquet, family receptions. Children's menus.

LE DOMINO

Come and relax in "Le Domino" bar while sipping drinks and cocktails of your choice. Enjoy the calm atmosphere and relax with family, friends or colleagues.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 85

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Hôtel Mercure Marne la vallée Bussy St Georges

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,739 reviews

TripAdvisor Rating 4.0/5

913 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 5.0/5

Stephen L. Business - 02/09/2021 Confirmed reviews ALL

Excellent service and very nice staff

Dear STEPHEN L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérémy V Directeur général - General manager

Good location

Customer review rating 4.5/5

Quentin Families - 24/08/2021 Confirmed reviews ALL

Almost everything OK. Only the restaurant had misinformed reception: they thought we had also eaten breakfast on the 2nd morning of our stay, which wasn't the case. Consequently, reception wanted to charge us upon checkout. Reception double checked with the restaurant and the miscommunication was quickly resolved

Dear Quentin V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Despite the concerns that you encountered during your stay, you were satisfied with the quality of service of our establishment. I am delighted and thank you for your feedback, I will immediately discuss with my housekeeping manager for the bottle you found in your room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérémy V Directeur général - General manager

Good stay, well located

Customer review rating 4.0/5

Nesreen Families - 17/08/2021 Confirmed reviews ALL

Nice breakfast, well located close to disney, professional staff

Dear NESREEN Y., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérémy V Directeur général - General manager

Well located

Customer review rating 4.0/5

Andre Families - 22/07/2021 Confirmed reviews ALL

Very good location for the families visiting Euro Disney close to the park and some restaurants. Very close from the train (RER).

Dear ANDRE N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérémy V Directeur général - General manager

good stay

Customer review rating 4.0/5

Dan Families - 04/07/2021 Confirmed reviews ALL

Check in was easy and the only complaint was that it was hard to figure out the wifi password. The room was as expected pretty clean. The room was large by European standards. Breakfast was better than expected in the covid era.

Dear DAN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am very sorry with the wifi, I will see with my team what did not go welle with the ppassword and I will try do improve it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérémy V Directeur général - General manager

Tbien

Customer review rating 4.5/5

Anonymous Business - 17/10/2020 Confirmed reviews ALL

Tbien

Monsieur G., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur G., en l’expression de nos sentiments les meilleurs. Jérémy V Directeur général - General manager
Customer review rating 4.0/5

Anonymous Business - 06/03/2020 Confirmed reviews ALL

Nice comfortable room poor room service, croque monsieur was cold

Dear DELPHINE G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marlyse B Front of house manager

Good stay

Customer review rating 3.5/5

Anonymous Couples - 25/02/2020 Confirmed reviews ALL

Clean room, very welcoming and nice staff. The waiters and the bar and restaurant are really professional, smiling, kind, very pleasant

Dear JIHAN G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marlyse B Front of house manager

Very nice hotel, beer is expensive.

Customer review rating 4.0/5

Mr C. Families - 13/01/2020 Confirmed reviews ALL

It was good stay, comfortable room, nice breakfast, good location near to food places and rer station.

Dear SIMON C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marlyse B Front of house manager

Good hotel for the price we paid

Customer review rating 3.5/5

Ivan Families - 06/01/2020 Confirmed reviews ALL

Well ,we had a small issue on the 1st day of our stay but the receptionist went over her duty to help us and sorted it herself .all in all we had a very good stay plus a good breakfast ,i surely recommand it

Dear IVAN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marlyse B Front of house manager

Superb

Customer review rating 4.5/5

Daniela D. Families - 02/01/2020 Confirmed reviews ALL

Our stay was good and we were extremely grateful at Lucie's help. Mercure is one of our favourites.

Dear DANIELA D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marlyse B Front of house manager

Christmas experience

Customer review rating 3.5/5

Erick Families - 29/12/2019 Confirmed reviews ALL

Overall good stay

Dear ERICK S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marlyse B Front of house manager

Perfect for what we needed

Customer review rating 4.0/5

Karen H. Families - 11/12/2019 Confirmed reviews ALL

All went very well. Staff helpful. Rooms lovely - décor.

Dear KAREN H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marlyse B Front of house manager

Bad heating and shower

TripAdvisor rating 2.0/5

davidgalan2019 Business - 25/11/2019 TripAdvisor review

Heating barely wored and the room temperature was not ideal. The water temperature switched back and for and was difficult to regulate Bad water pressure. Dinner at the resto is pretty average, better try other places around

excellent for visiting Disneyland

TripAdvisor rating 4.0/5

Marcel L Family - 06/11/2019 TripAdvisor review

As usual the mercure hotel was very good. The breakfast was also good, except the section of the hot meal (eg.English breakfast) Unfortunately there was a stupid argument with the reception lady and the night watcher on the issue of an extra large for my daughter's room on saturday ,2nd november..Many reasons were given that this was not possible. Only after I got angry and said I would mention this in my hotel appraisal form, the blanket was put in the room. Maybe as a retaliation (?) my wake up call for the next morning did not come through. Marcel Lescrauwaet

Perfect location for Disney

TripAdvisor rating 4.0/5

SMH917 Family - 09/09/2019 TripAdvisor review

The girl at reception was wonderful. She explained how to get into the car park, take the train to Disney, changed a dinner reservation for us and brought us extra pillows! She even advised me of a special that they were having on the train that day an anti-pollution deal that gave unlimited travel for less than 2 tickets. The weather was quite hot and the a/c did not quite keep up but it was manageable. One day we came back to our room and the ac had been shut off which I did not appreciate. The location is very easy access to the train and Disney. I felt safe with my husband and child but I did notice some characters near the train station and kids loitering around the hotel. No one bothered or spoke to us though. The room was spacious and had great storage options. I liked the seperate toilet, shower and closet area, it allowed me to get into my things and shower without disturbing my family while they slept. Overall this was a great stay and we would stay here again if in the area.

Good location

TripAdvisor rating 4.0/5

Trek807314 Family - 18/02/2018 TripAdvisor review

The hotel is very good location for Disneyland and go center. If you have more plan to spend time in Disneyland without car, the hotel is good choice. There are a lot of restaurant and supermarket near the hotel. Only one thing we disappointed that the egg in the breakfast was not cooked. we spent always 10 min to cook eggs.

Great stay,great staff!

TripAdvisor rating 5.0/5

veegee621 Family - 25/07/2017 TripAdvisor review

I am beyond happy to share that my stay here was above my expectation! I loved the rooms,the service, the staff....I can go on and on. I did not get the names of the people that were on duty or who went out of their way for me but I can share my story. I enjoyed a one night stay, two rooms with 6 guests.The rooms were MODERN,CLEAN,WEL LIT and COMFORTABLE. When we checked in, the gentleman on duty literally showed us where the parking garage was as we came in late and were very tired. Thank you so much! When we checked out, we were late for breakfast BUT a staff member who saw us on the elevator was KIND enough to share that she would be able to allow for us to have croissants and such before they closed the doors. The breakfast by the way was DELICIOUS as they also gave us pancakes, sausage, fruit and eggs. I had a cappuccino and was ready to see the city of Paris! I would HIGHLY RECOMMEND THIS HIDDEN GEM.Did I say they were reasonably priced? What a nice added bonus! will definely stay at another one of their hotels soon!

Dear Customer, Thank you for taking the time to post a review on TripAdvisor regarding your dinner at the Mercure Marne La Vallée. It is with great pleasure that we receive your compliments. Also, we will share your appreciation with our entire team. We are very happy that you had a great time. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. I do not know what to say except that I am very proud of my team. Thank you so much for this review, I will share it with my team who will be even more motivated after reading your review. Our breakfast offers as you say many quality products. Looking forward to welcoming you back to our establishment, we ask you to believe, in expressing our best feelings. Regards,

Fake privileged rooms.

TripAdvisor rating 2.0/5

Patryk K Business - 06/06/2017 TripAdvisor review

Arrived late in the evening, asked for privilege room got it, once in the room I have found out that nothing is there. No privilege drinks - just one water. Cafe machine was in the room but no capsules, no sugar nothing. No extra cosmetics in bathroom that are usually in privilege room. When ask in reception where is mu privilege stuff I was told that sorry I don't have any of those items at my desk and that was it... And AC was not working - making lot of noise and not blowing cool air... I think it's time to switch different hotels network as this is not the first time I'm disappointed in mercure or novotel network.

Dear Customer, We are delighted that you took the time to post a review about your recent stay at the Mercure Marne La Vallée Bussy St Georges. On behalf of the entire team, I offer our most sincere apologies for any inconvenience you may have experienced. Please be assured that this does not reflect the quality of the usual services we offer our customers and that your comments have already been sent to the teams concerned in order to improve our services and to give you full satisfaction during your Next stay with us. Our air conditioning is currently being repaired, it will be ready for the summer season, I want to apologize for the inconvenience. As for the extra services that have to be offered in the room, I would like to apologize for the inconvenience. I will get closer to the housekeeper and my reception staff to remedy this problem. Hoping to have the pleasure of welcoming you back to our hotel, please sincerely, dear customer. Customer reviews are a source of constant improvement. We wish you a great day. Regards,

Nice hotel near disneyland paris

TripAdvisor rating 4.0/5

OKomon Family - 23/10/2016 TripAdvisor review

+room, bf and service is good, ariund hotel have many restaurant and minimart&supermarket, surrounding area look friendly - lift need maintenance, we have to pay extra charge for my kids staying with us despite it shows in the booking that stay for free. Car park enteance is very small.

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