Hôtel Mercure Marne la vallée Bussy St Georges 4 stars

We have been visiting this hotel once a year, for the past five years. This weekend was the first time with our baby of 7 weeks old. The welcoming was warm and they arranged a baby bed for our son. Unfortunately the shared spaces were not clean at all. The toilets were really dirty. Also, the bar was not clean at all. (Last night's peanuts were still on the ground). The tables were not clean either. The moment we wanted to change our little one’s diaper, the designated room to do it in, was closed. We were forced to change our baby on a, also dirty, table in the lobby. A member of the staff immediately came to us and told us in the least polite way possible that people had to eat on that table and we had to use the designated room. When we told her it was closed she looked very surprised and took off without saying a word. A very unpleasant experience and memory of our last day here. Looking forward to Paris next year, will reconsider staying at this hotel though.

Heating barely wored and the room temperature was not ideal. The water temperature switched back and for and was difficult to regulate Bad water pressure. Dinner at the resto is pretty average, better try other places around

- cold (heater didn't work) - low water pressure in the shower - water temperature changing from cold to too hot - personel at reception slow for cheking in and cheking out (at 8:00am only one person attending and the subconsequent long cue) - had dinner once and the ordered porc, teh most expensive dish if I rememebr well, and it was overly cooked. once colleague ordered the same and idem.

As usual the mercure hotel was very good. The breakfast was also good, except the section of the hot meal (eg.English breakfast) Unfortunately there was a stupid argument with the reception lady and the night watcher on the issue of an extra large for my daughter's room on saturday ,2nd november..Many reasons were given that this was not possible. Only after I got angry and said I would mention this in my hotel appraisal form, the blanket was put in the room. Maybe as a retaliation (?) my wake up call for the next morning did not come through. Marcel Lescrauwaet

Only one of the beds was made and had to request the second be made up. Breakfast was poor, everything missing and no re-makes (9am Sunday). Was told that this was because "you all decided to.come down at once" ended up buying breakfast externally. Staff was helpful and pleasant otherwise.

We were greeted warmly, explained everything, our kids enjoyed play area very much and tasty (and free!) kids menu. Room was very comfortable, albeit bathroom could use some freshening up, breakfast was delicious, parking easy and free. Everything really went super well, except when an employee at check out seemed to have no idea what express check out was and was very unfriendly. If not for her, would have given 10 stars hands down.

I've booked this hotel 2 times already for a visit to Val D'europe & Disneyland and both visits were very good, especially in comparison to the extremely/ridiculously overpriced outdated Disney hotels! The Mercure hotel is a nice, modern, clean hotel, very good price/quality, friendly staff, clean rooms, very good beds & pillows, good breakfast buffet & free parking! Downside: we had a room on the first floor (street side) and the windows are not very well isolated so we could hear the street noise..

We booked one night at this property and had one night connected to Disneyland park tickets with another property. Not only is the location very conveniently located to Disneyland (just two stops away) and the station is less than 5 minutes by walk. Also the front desk staff (blonde Lady with glasses) was very friendly and kind. She helped us in several situations, whether it was my lil baby that did throw up or arrange transportation to the other hotel late in the evening. She was just great!! Breakfast and the service was awesome as well. Great variety and the waiter did also explain what’s where to find. He took one of the kids to get her own hot chocolate so she felt really empowered and ready for the exciting day! Next time we’ll come to visit we’ll stay at this hotel again!

Everything as expected no complaints

Only one night but a lovely little hotel, nice breakfast with good options. Clean reception with a bar area. Very helpful front desk. Nice sized room

The stay extremely pleasant and relaxing. The room was nicely appointed, the staff were very helpful and friendly, and the breakfast was a nice way to start a day of sightseeing. If all your hotels are like this I have a new go to brand. Thanks for making my trip even better.

I would like to thank you both for the wonderful time me and my husband had during our stay in Paris. It was truly memorable honeymoon for both of us and lovely birthday for me! You have a very beautiful property and all of your staff has been nothing but amazing to us, especially incredible Alessia and Ana. We both agreed that we will be definitely coming back very soon! Thank you again for having us and I wish you both great start of the new week!

The girl at reception was wonderful. She explained how to get into the car park, take the train to Disney, changed a dinner reservation for us and brought us extra pillows! She even advised me of a special that they were having on the train that day an anti-pollution deal that gave unlimited travel for less than 2 tickets. The weather was quite hot and the a/c did not quite keep up but it was manageable. One day we came back to our room and the ac had been shut off which I did not appreciate. The location is very easy access to the train and Disney. I felt safe with my husband and child but I did notice some characters near the train station and kids loitering around the hotel. No one bothered or spoke to us though. The room was spacious and had great storage options. I liked the seperate toilet, shower and closet area, it allowed me to get into my things and shower without disturbing my family while they slept. Overall this was a great stay and we would stay here again if in the area.

Staff were friendly, room was clean and plenty of power and USB charging points. Very small WC, hard to get in and close door

Warm welcome with lots of help