Hôtel Mercure Marne la vallée Bussy St Georges

Hôtel Mercure Marne la vallée Bussy St Georges 4 stars

Customer review rating (ALL Rating) 4.5/5 778 reviews

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Hotel extras

  • Family Rooms

  • Restaurant, bar and room service

  • Opposite Bussy-Saint-Georges RER station

  • Fitness center and secure private car park

  • 5 minutes from Disneyland Paris

ALLSAFE approved hotel

Hotel location

Hôtel Mercure Marne la vallée Bussy St Georges

44 Boulevard Antoine Giroust
77600 BUSSY SAINT GEORGES
France

  • By plane

    ROISSY CDG At 25km / 15 miles

  • By train

    BUSSY SAINT GEORGES At 0km / 0 miles

GPS:48.839053, 2.712106

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE PUZZLE

RESTAURANT CLOSED UNTIL GOVERNMENT APPROVAL. Quality restaurant, traditional French cuisine. Capacity for 70 people. Plate service, banquet, family receptions. Children's menus.

Our accommodation(s)

The recently renovated, air-conditioned rooms have cable HD TV, a safe, high-speed Internet, fridge, and tea and coffee making facilities. Complementary beauty products are provided in the bathroom.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  778 reviews

TripAdvisor Rating  4.0/5  942 reviews

Certificate of excellence 2022

Nice hotel, good location

TripAdvisor rating 4.0/5

Fladun Families - TripAdvisor review

Booked in for 5 nights whilst visiting Paris and euro Disney. No problems with checking in, we were on the second floor, my mum and dad a few doors down. Room was clean, the pull out bed for the children was still a sofa and couldn’t work out how to get it into a bed. The lady at reception came straight up and sorted it. Lovely breakfast each morning, excellent selection of pastries, cooked breakfast, yogurts, fruit. Staff are super friendly and very helpful, praising my 5 year old when she tried out some basic French 😊 most of the staff speak excellent English. Just a few things to note as why I could not give 5 stars. Firstly the hallway up the rooms smelt like sewers. Not a really strong smell but still quite unpleasant on the walk up and down to the room. The toilet is separate to the bathroom but it is very difficult to close the door, you have to be quite thin! The windows open dangerously wide when you have young children. The bed is hard. For people who like a firm mattress this is great but I felt like I had 5 really bad sleeps because the bedding isn’t soft and the mattress like wood. But just personal preference I guess. My kids and husband slept fine. The best thing by far is the location. Very close to the train for paris/ euro Disney. The area is very modern, lots of great places to eat. The supermarket is well stocked. Playground for young children. Beautiful patisserie just outside the train station. Overall a very nice stay and would return again if in the area

Brilliant !!

TripAdvisor rating 5.0/5

Audiodjmp TripAdvisor review

We stopped here as a base to use for EuroDisney. The rooms were excellent and spacious. The breakfast was one of the best we had even in comparison with hotels in the UK. If you didn't want to eat in the hotel, there are places all around the hotel to eat. We would definately stop here again if we come back to EuroDisney.

We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I glad thta you wnat to stay in our hotel the next time you visit our Counrty. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérémy V General manager

Rooms deserved some renovations !

Customer review rating 2.5/5

S. P. Families - Confirmed reviews ALL

there was some water leaking from the roof ...

Dear SEBASTIEN P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I do apologise fot the leaking you have had on the ceiling. I will clla the supplier to fix it. I think It comes from the roof. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jérémy V General manager

Customer review rating 3.5/5

Bariah Friends - Confirmed reviews ALL

I don’t remember the name of the receptionist who checked us in but I would like to point out that she was very rude and her behaviour was very unprofessional so please train your staff a little more regarding customer service. Thanks.

Dear BARIAH F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Firstly, I do apologise for this situation. I do not tolerate such beahiour in my property. Be sure that I will talk to her to make this situation does not happen again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérémy V General manager

Good location

Customer review rating 3.5/5

Sandra Couples - Confirmed reviews ALL

Room clean. Bed uncomfortable. Just an average hotel that really gave very little with regards to bathroom or tea/coffee supplies.

Dear JEFFREY F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marlyse B

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