Novotel Marne-la-Vallée Collégien 4 stars

Customer review rating (ALL Rating) 4.6/5 1,351 reviews

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2 Allée des Portes de la Forêt, Z.A.E Les Portes de la Forêt, CS 50024, 77090 COLLEGIEN, France

Description

Hotel extras

  • Family Rooms with eco-friendly Rituals® products.

  • Our modern and unique seminar spaces and its homemade catering.

  • Cnoce Restaurant and its seasonal menu

  • Free large private parking lot

  • 15 minutes from Val d'Europe and Disneyland Paris parks

Our accommodation(s)

Hotel location

Novotel Marne-la-Vallée Collégien

2 Allée des Portes de la Forêt, Z.A.E Les Portes de la Forêt, CS 50024
77090 COLLEGIEN
France

GPS:48.83067, 2.678132

Telephone
Fax +33 1 64 80 48 37

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Cnoce

"At our place, things are cooking again". Discover a seasonal cuisine with delicate flavors and artfully prepared fresh produce. The terrace is open from May 19 and the restaurant is available for guests.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,351 reviews

TripAdvisor Rating  4.1/5  1,623 reviews

Customer review rating 4.5/5

Tho L. Couples - Confirmed reviews ALL

The room was very nice and the staff super helpful, from arrival til check-out! We were there for visiting Disneyland, and with a little help from an app called Bolt, we easily got transport both way from hotel and Disneyland. Om arrival day we were missing showergel, but the staff was very helpful to fill up on day 2. And that’s the only reason that they “only” got 9 stars. The breakfast was god and hotel i general very clean and nice looking! I will come back som day, for another stay at the hotel! Kind regrets from Denmark!

Thanks a lot for that nice review ! It will be a pleasure to welcome you back soon ! The Team of Novotel Marne la Vallée Collégien

Customer review rating 3.5/5

Marcel K. Families - Confirmed reviews ALL

Overall good experience, two things stand out: 1. Every time I am asked if it is my first visit to Novotel Collegien. I have booked all visits using my account so I would assume the staff at the reception can see this. A "nice to see you again" or "glad to see you return" sounds more friendly and welcoming than asking "if this is my first time here". I do not see how this can be a privacy thing (potentially, as we are all super afraid for any kind of using business data to service customers) as I opted myself booking the room with my Accor account. 2. I booked a Premium room which included some "free drinks" from the minibar. Too bad they are not restocked for the second night. I assume the second night is still a premium room? Kind regards, Marcel

Customer review rating 3.5/5

John S. Families - Confirmed reviews ALL

Lovely lobby and exterior. Excellent reception staff. Rooms a little dated, cleaning staff pestered us from 9.30am and asked us to leave at 11.20am. Published checkout time on my reservation was 12pm. Put a dampener on what was otherwise a lovely stay.

Dear JOHN S., Thank you for taking the time to tell us about your experience at the Novotel Marne-la-Vallée Collégien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Zsuzsanna C. Families - Confirmed reviews ALL

This Novotel hotel is excellent, we had a nice stay there.

Dear ZSUZSANNA C., We very much appreciate your comments regarding your stay at the Novotel Marne-la-Vallée Collégien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.0/5

Jose A. T. D. M. Business - Confirmed reviews ALL

My stay at Novotel Marne-la-Vallée was comfortable overall, with excellent Wi-Fi, quiet rooms, and a good restaurant. However, the location felt isolated, breakfast was limited in quality and variety, and some room facilities (bathroom door, sofa-bed, window) were broken. Service was friendly but could improve in recognizing loyalty members. The hotel offers fair amenities, though it feels slightly overpriced for what’s provided and is not the most convenient for business travelers.

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Other web-users rate our hotel

  • 378 reviews 9.1/10 Location
  • 712 reviews 6.8/10 Room
  • 1,106 reviews 9.4/10 Service
  • 12 reviews 5.1/10 WiFi
  • 329 reviews 8.5/10 Breakfast
  • 322 reviews 8.2/10 Cleanliness
  • 6 reviews 3.3/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.