Novotel Marne-la-Vallée Collégien 4 stars

Customer review rating (ALL Rating) 4.6/5 1,333 reviews

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Description

Hotel extras

  • Brand new cozy bedding with mattress topper

  • Our modern and unique seminar spaces and its homemade catering.

  • Cnoce Restaurant and its seasonal menu

  • Free large private parking lot

  • 15 minutes by car from Val d'Europe and the Disneyland Paris parks

Our accommodation(s)

Book this hotel
Room 1

The sustainable concept and warm atmosphere of our new Executive RF Studio Premium bedrooms were designed to make you feel at home. Air conditioning, Rituals bath products, Robes, Nespresso, Minibar, etc.

Max. number of persons
3
Area
From 23 / 247 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 23 / 247 sq ft
  • Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)

Combine work and relaxation in a truly peaceful setting. The Superior Room mixes ergonomics with high-tech facilities: air conditioning, free WIFI, 48" LED TV and tea and coffee-making facilities. Can accommodate up to 3 people.

Max. number of persons
3
Area
From 23 / 247 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Complete cleaning
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

A modular, sustainable design and convivial atmosphere, our new superior rooms feel like a home from home. Air conditioning, Rituals bath range, Nespresso coffee machine, high-speed WIFI and 48" TV.

Max. number of persons
4
Area
From 24 / 258 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Opt for comfort and space with the Classic Room and its functional equipment: 63" x 82" bed, air conditioning, free WIFI, 48" LED TV, tea and coffee-making facilities and a safe. Up to 2 people.

Max. number of persons
2
Area
From 23 / 247 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

Opt for comfort and space with the Classic Room and its functional equipment: 63" x 82" bed, air conditioning, free WIFI, 48" LED TV, tea and coffee-making facilities and a safe. Up to 3 people.

Max. number of persons
3
Area
From 23 / 247 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Choose comfort and space with the Standard Room, which features functional equipment including air conditioning, free WIFI, 48" LED TV, tea and coffee-making facilities and safe. Can accommodate up to 4 people.

Max. number of persons
4
Area
From 23 / 247 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Hotel location

Novotel Marne-la-Vallée Collégien

2 Allée des Portes de la Forêt, Z.A.E Les Portes de la Forêt, CS 50024
77090 COLLEGIEN
France

GPS:48.83067, 2.678132

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 193 rooms
  • 5 rooms for people with reduced mobility
  • 188 family rooms
  • 9 connecting rooms
  • 193 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Vietnamese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Room service Additional charge
  • Express Additional charge
  • Children

Business

17 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Services for children

  • Children''s library
  • Video game area
  • Board games available
  • Outdoor playground for children
  • Indoor playground for children
  • Play area
  • Green area
  • Foosball
  • Children''s TV Channels

Well-being

La Piscine

  • Outside
  • On site

Fitness Room

  • On site

Sports and leisure

Table tennis

  • On site

Bowling Additional charge

  • Nearby

Kayaking Additional charge

  • Nearby

Golf Additional charge

  • Nearby
  • Golf course 18 holes
  • Golf course 9 holes

Volleyball Additional charge

  • Nearby

Golf

  • On site

Athletics stadium Additional charge

  • Nearby

Karting Additional charge

  • Nearby

Badminton court

  • On site

Football Additional charge

  • Nearby

Gym

  • On site

Basketball court

  • On site

Football

  • On site

Boules/petanque

  • On site
  • On site
  • Enclosed outdoor parking
  • Private
  • 200 parking spaces
  • Parking opened 24/7
  • Max Limited Height:

Services & equipment

  • Electric car recharging units 7 kVA
  • Electric car recharging units 22 kVA
  • TESLA recharging units

Vehicles

  • Motorcycle places
  • Truck parking
  • Bus parking

Security

  • Well-lit parking
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

CNOCE

At our place, things are cooking again. Discover a seasonal cuisine with delicate flavors and artfully prepared fresh produce. The terrace is open from May 19 and the restaurant is available for guests.

Cooking style
French
Capacity
80
Accessibility
Accessible service
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Holiday voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Vegetarian menu

At our place, things are cooking again. Discover a seasonal cuisine with delicate flavors and artfully prepared fresh produce. The terrace is open from May 19 and the restaurant is available for guests.

Book

L'INSTANT NOMADE

Non contractual photo

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Terrace

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

L'Instant Nomade offers tasty and balanced food in a unique, friendly and cosmopolitan atmosphere 24 hours a day. For something sweet or savory, or a cold drink, it offers the convenience of self-service at any time of the day or night.

Start the day right with our delicious daily breakfast buffet. Enjoy a wide selection of quality sweet and savoury items, including gluten-free options. Weekdays 6:00-10:00, weekends 7:00-11:00.

Dive into a relaxing oasis at Novotel Marne La Vallée Collégien. Sun loungers invite you to relax, while parasols provide shade if you prefer to enjoy the sun in peace while sipping a cocktail.

Discover our In Balance fitness room, which features a range of state-of-the-art cardio and strength equipment in tasteful and stylish surroundings.Work all your muscle groups!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,333 reviews

Customer review rating 5.0/5

Kayode J. O. Families - Confirmed reviews ALL

Thanks a lot for your great review ! The Team of Novotel Marne la Vallée Collégien

Customer review rating 4.5/5

Sarah J. J. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 2.0/5

Charlotte L. S. Families - Confirmed reviews ALL

Dear Charlotte L. S., Thank you for taking the time to tell us about your experience at the Novotel Marne-la-Vallée Collégien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02… if you wish to discuss this matter in further details. Sincerely,

Customer review rating 4.0/5

Jennifer G. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 2.0/5

Robin A. Families - Confirmed reviews ALL

Dear ROBIN A., Thank you for taking the time to tell us about your experience at the Novotel Marne-la-Vallée Collégien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Thanks a lot for your great review ! The Team of Novotel Marne la Vallée Collégien

Customer review rating 4.5/5

Sarah J. J. Families - Confirmed reviews ALL

Beautiful and clean hotel. Friendly staff.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 2.0/5

Charlotte L. S. Families - Confirmed reviews ALL

Staff inconvenienced and uninterested when talking to us or when we needed their help. Window in bedroom wouldn’t lock.

Dear Charlotte L. S., Thank you for taking the time to tell us about your experience at the Novotel Marne-la-Vallée Collégien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02… if you wish to discuss this matter in further details. Sincerely,

Customer review rating 4.0/5

Jennifer G. Families - Confirmed reviews ALL

This was a nice Novotel in terms of the location was good and the room was refurbished however the food offering was disappointing. The evening meal was good quality but very expensive and a limited menu. The breakfast was disappointing- the cooked breakfast didn’t come with any mushrooms, tomatoes or beans and the bacon was not crispy. The pastries did not taste fresh. But overall it is as always a lovely hotel for the money with a good big secure car park making it easy to come and go to Disneyland Paris

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 2.0/5

Robin A. Families - Confirmed reviews ALL

First impressions good and breakfast was nice. Let down by a slightly tired room which wasn’t cleaned following our first night (plus coffee wasn’t replenished which was very disappointing). Only one of three running machines were working in the gym which meant I had to wait for someone to finish their workout before I could use it

Dear ROBIN A., Thank you for taking the time to tell us about your experience at the Novotel Marne-la-Vallée Collégien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 4.5/5

Emma M. Families - Confirmed reviews ALL

The hotel was really lovely. Clean and comfortable rooms. Good breakfast options. Would definitely stay there again. The pool was a bit chilly!

Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

Customer review rating 5.0/5

Trevor A. B. Families - Confirmed reviews ALL

We had such a great time and could easily visit Disney and central Paris

We are delighted to know that you had spent a great time at Novotel Marne la Vallée Collégien !

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Brilliant service, friendly staff, lovely hotel.

Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

This is a pleasant hotel not too far from Val d'Europe and the Disneyland parks. There is a modest pool although it is unheated. Aside from the hotel restaurant, there are a handful of other restaurants nearby although a convenience store is not nearby, one would have to drive out or take the bus.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 5.0/5

Tom L. Families - Confirmed reviews ALL

Your staff were very friendly, and the room and hotel was clean and welcoming.

Madam, Sir, Thank you for the review you left about our hotel. We are delighted that you enjoyed your stay and hope to welcome you again very soon. Please accept, Madam, Sir, our highest regards.

Customer review rating 5.0/5

John L. E. Families - Confirmed reviews ALL

We needed a stay close to Paris for our trip to Disney, this hotel was perfectly placed, free parking, very comfortable, highly recommened!

Thanks a lot for your warm feedback . The Team Novotel Marne la Vallée Collégien

Customer review rating 5.0/5

Joseph S. Families - Confirmed reviews ALL

Close to Disney, Rooms well appointed, great ambience in dinning experience, just a well run hotel for adults and families.

Thanks a lot for your great review ! The team of Novotel Marne la Vallée Collégien

Customer review rating 4.5/5

David S. Families - Confirmed reviews ALL

We stayed a couple of days for disneyland visit and to explore paris after visiting southern france. The hotel was really nice and child friendly with a playground, pool, basketball net, table tennis etc. Okay gym, nice restaurant, 10/10 for all the staff, they were all really great! 10/10 if the commute was a bit easier. Since it was no bus or train nearby, taxi or own car was necessary. Other than that, we enjoyed our stay verry much!

Dear Mr S., Thank you for your kind review and for choosing to stay with us. We truly appreciate your compliments about our team and will be sure to share your encouraging words with them. Your feedback about transportation is also appreciated and helps us continue to improve the guest experience. Novotel Marne-la-Vallée Collégien

Customer review rating 2.0/5

Linda E. B. H. Families - Confirmed reviews ALL

The stay was ok, honestly I expected more. When we checked in the receptionist asked if we wanted to leave a 10% tip. Since we had booked 4 nights this would be a significant amount. We had the dog with us and got the room farthest from the entrance and it was I quite of a walk actually. The the second night the toilet got clogged and we had to change room. The carpet in the room got som serious dirty stains. (Same in both room we stayed in)The breakfast was the same every day and quite small. To type of bread, juice, egg and some ham and cheese. The location is good if you want to go to Disney or take the train to Paris. Disney is about a 20 min drive. The train station is about 10 min. It is a water station in the hallway which was were positive.

Dear Linda E. B. H., Thank you for taking the time to tell us about your experience at the Novotel Marne-la-Vallée Collégien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Fraser M. Couples - Confirmed reviews ALL

We have stayed at several Novotels over the years, and this was one of the nicest. The hotel felt bright, modern and welcoming throughout, and our room appeared recently refurbished, with excellent décor and presented in superb condition. It made for a very enjoyable overnight stay. The only area that could perhaps be improved relates to the arrival process. We had noted in our booking that we would be arriving after midnight and also contacted the hotel beforehand to let them know. Although the gentleman on reception was very friendly and courteous, he seemed surprised by our arrival and had some difficulty locating our booking, which made check-in take a little longer than expected. Similarly, when we went to breakfast the following morning, there was initially no record of us being hotel guests or included on the breakfast list. These were only minor administrative issues and were resolved without difficulty, and they certainly didn’t detract from what was otherwise an excellent stay. We would happily return and would recommend this hotel to others.

Dear Guest, Thank you very much for taking the time to share your feedback following your stay with us. We are delighted to read that you enjoyed your experience and appreciated the comfort and atmosphere of our hotel. Your kind words are a great encouragement for our entire team. We also appreciate your comments regarding the arrival and breakfast procedures. Please accept our apologies for the inconveniences encountered. Your feedback has been shared with the relevant teams so that we can continue to improve our service and ensure a smoother experience for our guests. Thank you again for your recommendation. Novotel Collégien

Customer review rating 2.0/5

Sami V. A. S. Families - Confirmed reviews ALL

Construction work going on, AC-not working, water leaking from roof. No any info that hotel is renovating rooms. There was also some sport team (over 20 young people) on same floor and behind the wall (noisy). Not the best option because we were travelling with young child (9 years)

Customer review rating 5.0/5

Martin C. Couples - Confirmed reviews ALL

Everything was great. Staff, food, exterior area , location, cleanliness . I have already recommended this hotel to several people.

Thats a pleasure to read your warm feedback, thank you ! The Team of Novotel Marne la Vallée Collégien

Customer review rating 4.5/5

Olivier D. Couples - Confirmed reviews ALL

We were coming back from a trip in the south of France and needed a conveniently located place to stay between Marne la Vallee TGV and CDG Roissy Airport. This hotel was our choice and the perfect balance between cost, location, and service. We recommend!

Thanks a lot for your kind words ! The Team of Novotel Marne la Vallée Collégien

Customer review rating 4.5/5

Danielle L. Families - Confirmed reviews ALL

Lovely rooms, good facilities and enjoyed the playground in the grounds. Minus one point for the restaurant menu selection as nothing for vegetarians!

Thanks a lot for your feedback ! We take a good note about the point from de restaurant. The team of Novotel Marne la Vallée Collégien

Customer review rating 4.0/5

Emma L. T. Families - Confirmed reviews ALL

Really comfortable hotel, nicely decorated and well located for visiting Disney Parks. Staff all very friendly, outside area looked amazing. Some areas being refurbished!

Dear Miss T., Thank you for your feedback following your stay at Novotel Marne-la-Vallée Collégien. Your comments have been shared with our team and will help us improve our services. Kind regards Novotel Marne-la-Vallée Collégien

Other web-users rate our hotel

  • 420 reviews 9.3/10 Location
  • 712 reviews 7.1/10 Room
  • 1,271 reviews 9.4/10 Service
  • 9 reviews 5/10 WiFi
  • 487 reviews 8.5/10 Food
  • 352 reviews 8.5/10 Breakfast
  • 343 reviews 8.2/10 Cleanliness
  • 282 reviews 9.4/10 Vibe

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