Novotel Marne-la-Vallée Collégien Hotel 4 stars

Very nice and clean hotel. All the hotel staff were very friendly and helpful. Location was brilliant for what we needed. The only thing to let it down was the breakfast on the Sunday morning as there wasn’t enough room to be seated so this meant we had to wait. Overall we would stay here again.

Great - very pleasant helpful staff and super breakfast!

clean room, a lot of space in the room, enough towels, good breakfast

We enjoyed the service and the hygiene

Ok. But there were no towels in the room

Stayed here already some times, to visit both Paris and Disneyland. Perfect location, convenient parking. The hotel has all amenities for a family. Personnel very polite and welcoming, helpful and accommodating when needed. Definitely recommend for a family and will for sure be back.

Confortable, perfectly organised ; tidy room, and bathroom, confortable bed

RAS

Overall experience is OK-ish, Friendly supporting staff. The lamp at the side of the bed did not work, and there was some problem - I guess with the waste water- the room was a bit "smelly" The water stayed in the sink, repaired that myself. When was the room checked for the last time by the staff?

We haven't stayed here in a long time but I was so happy to return. The service here is good and the employees are friendly and helpful. Rooms are simple but provide the items I want such as mini fridge and water cooker.

The staff at the hotel were the friendliest I have encountered in France, no issues during my stay at all. I drove from CDG and found the hotel easily. The hotel was also easy to get to Melun for work. The downside is that it is very inconvenient to get to Bussy st Georges for dinner. Each day I had around 5 ubers cancel, and made the mistake of trying to walk back to the hotel from Bussy St Georges. I was meeting a colleague in Bussy St Georges and it was a challenge each night.

Service was great. Room and food quality is impacted by cost cutting and hidden tricks to save costs. For example - modern taps (room 385) come across as if they are designed for hotel guests to use less hot water and save money for the hotel. It just does not feel the old Novotel I remember.

THIS IS THE 3RD TIME I HAVE STAYED AT THIS HOTEL IN THE PAST 3 YEARS BUT THIS WAS THE LEAST PLEASANT OF ALL 3 STAYS DUE TO THE POOR QUALITY OF THE ROOM WHICH IS IN DESPERATE NEED OF MODERNISATION / REFURBISHMENT WITH VERY POOR A/C (VERY NOISY & VERY POOR AIRFLOW / COOLING). THE ROOM SPOILT THE TRIP / STAY AND WAS NOT WHAT I EXPECT FOR A 4* PROPERTY AND THE PRICE I PAID

My family and I really enjoyed our time in your hotel. We booked 2 family rooms. They were very clean and comfortable. However, 1 of the room had an issue with the hot water, therefore we could not have a shower. The person at the reception proposed us to change rooms and have connected rooms. We agreed because this would be the best option for my big family. However, when we came back in the afternoon, the hotel gave that connected rooms to another family. That was a big disappointment for whole family. Overall, the service was really good. We will definitely come back and hope next time to have the connected rooms.

very good, well organised and helpful