Novotel Marne-la-Vallée Collégien 4 stars

Customer review rating (ALL Rating) 4.5/5 1,673 reviews

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2 Allée des Portes de la Forêt, Z.A.E Les Portes de la Forêt, CS 50024, 77090 COLLEGIEN, France

Description

Hotel extras

  • Family Rooms with eco-friendly Rituals® products.

  • Our modern and unique seminar spaces and its homemade catering.

  • Cnoce Restaurant and its seasonal menu

  • Near A4/A104, with free car park

  • 15 minutes from Val d'Europe and Disneyland Paris parks

Our accommodation(s)

Hotel location

Novotel Marne-la-Vallée Collégien

2 Allée des Portes de la Forêt, Z.A.E Les Portes de la Forêt, CS 50024
77090 COLLEGIEN
France

GPS:48.83067, 2.678132

Telephone
Fax +33 1 64 80 48 37

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Cnoce

"At our place, things are cooking again". Discover a seasonal cuisine with delicate flavors and artfully prepared fresh produce. The terrace is open from May 19 and the restaurant is available for guests.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,673 reviews

TripAdvisor Rating  4.0/5  1,612 reviews

Lack of knowledge about using gift card

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

The stay was great, it was the second time we spent a night there to take the kids to Disney. It was already great last year, so we decided to buy some gift card to enjoy a discount during the Black Friday. I followed the procedure described on the FAQ page () and I didn't get my refound. The first lady that welcomed us said she couldn't do anything for us because the reservation was already paid and we needed to talk to the manager next morning after 7AM. Then, after our breakfast and pack our baggage, I did the checkout and I expected to have the amount I paid online refunded to my credit card. The sir who was at the balcony told us that he does not know the procedure, he said the manager was not there, so he read all the procedure and keep saying we already paid online and nothing could be done to refund and use the gift card. He even couldn't help me because the hotel was not in the list of hotels that accept the gift card. I had to search in the internet and prove that the hotel should accept. He requested my physical voucher to confirm with the manager next Monday to check what they can do for me. I spend almost half hour at the counter this time, a queue with people complaining about my delay was created behind me, and my kids were stressed because they wanted to go to Disney immediately. It was very stressful and now I have more than a thousand euros that I can't use in the hotels that were supposed to accept them. I'm very frustrated with the hotel. I like the brand, I even spent money to become a voyageur, but I've just seen that I've wasted my money for nothing....

Customer review rating 4.5/5

Jonathan Families - Confirmed reviews ALL

Super hotel.

Calm and peaceful environment

Customer review rating 3.5/5

Dhruv K. Families - Confirmed reviews ALL

Had a very good experience, although the beds were not comfortable and the amenities in the room are a bit old however the overall experience was good.

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Clean, friendly staff, nice ambience, but for me the bar closed too early, but that's no big impact

Good stay

Customer review rating 4.5/5

Tessy Families - Confirmed reviews ALL

Satisfied. Clean rooms Great ambience Kitchen services and food were great.

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Other web-users rate our hotel

  • 457 reviews 9.3/10 Location
  • 948 reviews 6.4/10 Room
  • 1,071 reviews 9.1/10 Service
  • 13 reviews 6.5/10 WiFi
  • 442 reviews 8/10 Breakfast
  • 429 reviews 7.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.