Novotel Wavre Brussels East 4 stars

Customer review rating (ALL Rating) 4.3/5 644 reviews

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Novotel Wavre Brussels East - Image 1
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Rue De La Wastinne 45, 1301 WAVRE, Belgium

Description

Hotel extras

  • 10 minutes walk from Walibi

  • Family Friendly

  • Great meeting facilities

  • Great selection of Belgian beers at the bar

Our accommodation(s)

Hotel location

Novotel Wavre Brussels East

Rue De La Wastinne 45
1301 WAVRE
Belgium

GPS:50.707559, 4.597822

Telephone
Fax +32 10 41 19 22

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

The bar of the hotel welcomes you 7 days a week to enjoy a selection of delicious cocktails and selected Belgian beers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  644 reviews

Customer review rating 3.0/5

Beatriz S. Families - Confirmed reviews ALL

Very disappointed on the fact that the hotel does not have a microwave available for customers. And they refused to heat up my food. I was under a restrictive diet due to health issues and I took my own frozen food in a small 200mL container (only for me, not for all my famille). I asked at the reception desk, but they refused to heat up as the hotel does not place microware for customers. This is the first time I faced this situation in a hotel.

Dear Beatriz, We would like to thank you for taking the time to review your stay. We are sincerely sorry that your experience did not meet your expectations. As a family-friendly hotel, we aim to cater to all our guests’ needs, including specific dietary requirements. While we do not have a microwave available for guest use, we appreciate your feedback and will take it into consideration to improve our services. Nevertheless, we hope you were able to make to most of our pool during your visit. It would be a pleasure to welcome you back in the future. Best regards, Flore MAQUIGNY, Hotel Manager

Customer review rating 5.0/5

Delia H. T. Couples - Confirmed reviews ALL

Perfect stay at lovely modern hotel.

Dear Delia, Thank you for the time you have taken to review your stay. It is wonderful to hear you enjoyed your time with us. We are delighted our modern amenities and attentive team enhanced your experience. Our renovated rooms aim to provide both comfort and style, and we are thrilled you appreciated these aspects. That said, we regret the inconvenience you encountered with internet access during your visit. Please know our technical team continuously works to ensure reliable connectivity for all guests. Nevertheless, we are grateful for your recommendation and loyalty as a Silver ALL member. Your trust in our brand inspires us to maintain the high standards you value. We look forward to welcoming you back. Kind regards, Flore MAQUIGNY, Hotel Manager

Customer review rating 3.0/5

Mark E. Families - Confirmed reviews ALL

The hotel was clean and the breakfast was good. Unfortunately there was a strong smell of sewage, the light in our bedroom was faulty and the shower barely worked.

Dear Mark, Thank you for taking the time to provide your feedback. We are pleased to hear you found our hotel clean and enjoyed the breakfast offerings during your visit. Our team takes pride in maintaining high standards, and we’re glad these aspects contributed positively to your experience. However, we sincerely regret that some aspects of your stay did not meet your expectations. Your comments about the bathroom facilities and lighting issues have been noted. Please know that our reception team is available 24 hours a day to address such matters promptly during your stay. We are also reviewing wayfinding signage to ensure easier navigation for future guests. While many colleagues strive to deliver excellent service, we will reinforce training to ensure consistency across all interactions. We hope to welcome you back for an improved experience in the future. Best wishes for the new year, Flore MAQUIGNY, Hotel Manager

Customer review rating 4.0/5

Filip D. M. Business - Confirmed reviews ALL

Easy access, large P space, spatious rooms, good value for money

Dear Filip, Thank you for choosing our hotel. We appreciate you highlighting our convenient location and easy motorway access that serves business travelers well. It’s rewarding to know you found good value in our spacious accommodations and parking facilities, which we designed specifically to meet the needs of guests traveling for work. We’re particularly pleased you enjoyed the seamless booking experience through our ALL app and our team’s proactive communication style. We look forward to seeing you again on your next visit. Best wishes, Flore MAQUIGNY, Hotel Manager

Customer review rating 4.5/5

James C. Families - Confirmed reviews ALL

We had a pleasant stay at the hotel as a family. The room was a decent standard, and while the corridors are a bit dated everything else seems modern. Staff were also friendly and helpful.

Dear James, We thank you for your kind review. We’re delighted your family enjoyed their time at Novotel Wavre Brussels East. Our team takes pride in maintaining contemporary accommodations, and we’re thrilled you found your room comfortable. We aim to create welcoming spaces for all guests and we acknowledge your observation about certain common areas needing refreshment. Most importantly, we’re grateful you highlighted our staff’s welcoming approach. Creating warm interactions remains our team’s daily focus. We look forward to seeing you again in the future. Best regards, Flore MAQUIGNY, Hotel Manager

Other web-users rate our hotel

  • 388 reviews 8.7/10 Location
  • 892 reviews 7.3/10 Room
  • 720 reviews 7.6/10 Service
  • 20 reviews 4.8/10 WiFi
  • 453 reviews 7.1/10 Breakfast
  • 441 reviews 6.8/10 Cleanliness
  • 250 reviews 3.9/10 Food
  • 201 reviews 8.8/10 Vibe

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