Novotel Wavre Brussels East 4 stars

Customer review rating (ALL Rating) 4.3/5 635 reviews

Best price
guarantee
Novotel Wavre Brussels East - Image 1
Novotel Wavre Brussels East - Image 2
Novotel Wavre Brussels East - Image 3
Novotel Wavre Brussels East - Image 4
Rue De La Wastinne 45, 1301 WAVRE, Belgium

Description

Hotel extras

  • Grand parking gratuit et bornes de recharge

  • 10 minutes walk from Walibi

  • Family Friendly

  • Belles salles de réunion - idéal pour la clientèle affaire

  • Piscine extérieure en saison

Our accommodation(s)

Hotel location

Novotel Wavre Brussels East

Rue De La Wastinne 45
1301 WAVRE
Belgium

GPS:50.707559, 4.597822

Telephone
Fax +32 10 41 19 22

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

The bar of the hotel welcomes you 7 days a week to enjoy a selection of delicious cocktails and selected Belgian beers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  635 reviews

Customer review rating 4.5/5

Colette M. Families - Confirmed reviews ALL

Nicely renovated hotel, rooms were very clean and nice touches such as Rituals toiletries in bathroom, small fridge and tea/coffee. Hotel has plenty to offer such as takeaway lunches, snacks and drinks and a wide variety on food menu. Dinner was ok but pretty standard, felt like food was pre-made and reheated but was tasty and nothing to be concerned about. It is lacking a kids menu though, we had to purchase adults meals for our kids and its a pity there was alot of food waste. Breakfast was quite good, selection for everyone, hot food was not great but continental elements were nice. Staff were friendly and we stored our bags while we visited the Walibi Theme park which is nearby, less than 10mins walk. Overall, we enjoyed our stay as a family of 4.

Dear Colette, Thank you for sharing your experience with us. We are thrilled that you had such a wonderful stay at Novotel Wavre Brussels East. We are delighted that you appreciated our recently renovated spaces and found your accommodation spotless. It is wonderful that you enjoyed the thoughtful touches in your room, from the quality toiletries to the convenient amenities like the fridge and coffee facilities. We are also pleased that you found value in our diverse dining options and takeaway services. However, we regret that some aspects of your dining experience and booking process did not meet your expectations. We take your feedback about our meal offerings and website navigation into consideration, as we strive to provide clarity and satisfaction for all our families. Nonetheless, we are happy that you found our breakfast selection appealing and that our team was able to assist you with luggage storage during your visit to the nearby theme park. It is fantastic that you discovered the convenience of our location, with Walibi just a short walk away, making it perfect for your family adventure. We look forward to the pleasure of welcoming you back. Best regards, Flore MAQUIGNY, Hotel Manager

Customer review rating 4.5/5

Yvette Z. Friends - Confirmed reviews ALL

Hotel is already geared for children...however, buffet dinner not the ideal. We were not told that pizza is an option (we were told much later)so had to get a take out. Would be great if there was an area where take out food can be eaten (especially for people that cannot eat pizza because of intolerances).

Dear Yvette, Thank you for sharing your experience with us. We are delighted that you had such a wonderful stay at Novotel Wavre Brussels East. We are glad you appreciated our child-friendly facilities and found our hotel well-equipped for families. However, we regret that our dining service did not meet your expectations and that communication about available options could have been clearer. We also understand your concern about connectivity and will take your feedback into consideration. Our bar serves snacks including pizza, quiche and lasagne throughout the day, and our team is always available to assist with any dietary requirements or special arrangements. We look forward to the pleasure of welcoming you back. Best regards, Flore MAQUIGNY, Hotel Manager

Customer review rating 1.5/5

Arun R. Families - Confirmed reviews ALL

The location is OK, nothing great there is a theme park nearby which may be useful for families. The rooms are average nothing great about it. The breakfast was pathetic and not worth at all the money you pay. If you are planning a holiday and want to have a great breakfast to start your day, AVOID this hotel always.

Dear Arun, Thank you for taking the time to share your feedback. We sincerely apologize that your family stay did not meet your expectations. Our breakfast selection offers a variety of options including warm dishes, fresh pastries, and gluten-free alternatives, though we acknowledge your concerns regarding the setup and space during service. Your comments about the room experience are also noted, and we regret any inconvenience with amenities. As a valued ALL member, your insights are crucial in helping us enhance our offerings. The proximity to local attractions like Walibi Adventure Park is indeed a highlight for families, and we are nevertheless glad that this aspect provided some convenience during your trip. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Flore MAQUIGNY, Hotel Manager

Customer review rating 4.5/5

Rodrigo J. G. Business - Confirmed reviews ALL

First time at this location, and I'm very satisfied with the service received.

Dear Rodrigo, We appreciate you letting us know about your recent visit. We are thrilled to hear your first stay with us met your expectations. Your kind words about our service and seamless booking experience through the Accor ALL App are truly appreciated. We value your Silver status loyalty and are delighted you found our location convenient for your needs. Still, we regret any inconvenience caused by communication barriers during your visit. Our team strives to assist guests in multiple languages and we’ll reinforce this commitment. Finally, knowing you’d recommend both our hotel and loyalty program motivates us to keep delivering memorable experiences. Your feedback helps us maintain the standards our guests deserve. We hope we can welcome you back in the future. Best wishes, Flore MAQUIGNY, Hotel Manager

Customer review rating 1.5/5

Maya O. Business - Confirmed reviews ALL

A bit scary. The QR code to get direct support does not work, room was not fully equipped with what it should have had.

Dear Maya, Thank you for sharing your feedback with us. We sincerely apologize that your experience fell short in some areas. We are truly sorry for the difficulties you encountered with the means of reaching our team and with the amenities provided in your accommodation. Our team understands how important reliable communication and proper equipment are for a relaxing stay. Still, we recognize that convenient arrival and dependable connectivity contribute a lot to guest comfort, and we will consider your comments with care. We hope that you will give us another chance for a more seamless visit. Kindest regards, Flore MAQUIGNY, Hotel Manager

Other web-users rate our hotel

  • 401 reviews 8.8/10 Location
  • 894 reviews 7.4/10 Room
  • 728 reviews 7.8/10 Service
  • 18 reviews 5.2/10 WiFi
  • 461 reviews 7.1/10 Breakfast
  • 435 reviews 7.3/10 Cleanliness
  • 251 reviews 4.3/10 Food
  • 203 reviews 8.9/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Waver