Novotel Wavre Brussels East 4 stars

Customer review rating (ALL Rating) 4.4/5 1,046 reviews

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Novotel Wavre Brussels East - Image 1
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Rue De La Wastinne 45, 1301 WAVRE, Belgium

Description

ALLSAFE approved hotel

Hotel extras

  • An ALLsafe certified hotel.

  • 10 minutes walk from Walibi

  • Family Friendly

  • Great meeting facilities

  • Great selection of Belgian beers at the bar

Our accommodation(s)

Hotel location

Novotel Wavre Brussels East

Rue De La Wastinne 45
1301 WAVRE
Belgium

GPS:50.707559, 4.597822

Telephone
Fax +32 10 41 19 22

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR

The bar of the hotel welcomes you 7 days a week to enjoy a selection of delicious cocktails and selected Belgian beers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,046 reviews

TripAdvisor Rating  3.5/5  390 reviews

Rude Staff

Customer review rating 1.5/5

H Friends - Confirmed reviews ALL

Extremely rude check in staff, sarcastic and unhelpful. Key to the room wouldn’t work and he refused to help.

Dear Harrison, Thank you for taking the time to share your feedback. We are glad to hear that you are a member of our ALL–Accor Live Limitless loyalty programme and that you would have booked our hotel even if you were not a member. However, we are deeply concerned about your experience with our check-in staff. We strive to provide excellent service to all our guests, and it is disappointing to hear that we did not meet your expectations in this regard. Please accept our sincere apologies for any inconvenience caused. We will ensure that our staff is reminded of the importance of providing prompt and courteous assistance to our guests. We hope that this experience will not deter you from choosing our hotel in the future, as we are committed to continuously improving our services. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Kind regards, Jean-Christophe Imbert, General Manager

Friendly service and good quality hotel

Customer review rating 4.0/5

Hywel Families - Confirmed reviews ALL

We stayed at the hotel just one night. The room was a good size and comfortable. Breakfast was also good as a buffet. The hotel has a pool and is well located close to the motorway, yet there isn't much traffic noise. The only downside is that the WiFi is very poor unless you are in the corridors or other public areas.

Dear Hywel, Thank you for commenting on your stay. We would like to apologize for any inconvenience regarding the WiFi. For such issues, please do not hesitate to notify our team members so that we can find a solution for you. We are always ready to help in any way we can. We hope that we have the pleasure of welcoming you back in the future. Best regards, Jean-Christophe Imbert, General Manager

We loved it

Customer review rating 5.0/5

Catarina F. Families - Confirmed reviews ALL

We have stayed in this hotel 4 nights and it was great. Breakfast was delicious, staff super friendly and always helpful. We have traveled with our 2 years old toddler, the room was spacious (we added a baby bed), there is a nice playground and a pool with warm water! The hotel is very close to the Walibi park! We didn’t needed to take the car we just walked. I will definitely return to this hotel, the experience was amazing and i recommend it.

Dear Ana Catarina, Please accept our thanks for your kind review regarding your stay. We are thrilled to hear that you enjoyed our delicious breakfast, friendly staff, and spacious room for your family. It's great to know that our playground and heated outdoor pool were a hit with your toddler and that our proximity to Walibi Park made your stay even more convenient. We appreciate your kind words about our housekeeper and the receptionist. Your satisfaction is our top priority, and we are glad to have exceeded your expectations. We look forward to welcoming you back. Kind regards, Jean-Christophe Imbert, General Manager

Clean hotel

Customer review rating 5.0/5

M. F. Families - Confirmed reviews ALL

Thank you for having us. It qas value for money with a clean hotel, great pool and gym. Thank you.

Dear Anne-Marie, Thank you for sharing this positive review. We are thrilled to hear that you were so pleased with our hotel. We hope to see you again soon, Kind regards, Jean-Christophe Imbert, General Manager

Good location

Customer review rating 4.5/5

Don Families - Confirmed reviews ALL

Very pleasant stay. Out of central Brussels and near the theme park, water park and a railway station

Dear Allen, Thank you for reviewing your recent stay. We are delighted to know that you appreciated our convenient location near the theme park, water park, and railway station. It's great to hear that you had a very pleasant stay with us. We apologize for the inconvenience you experienced during breakfast due to the mixing of eggs and beans. We understand the importance of catering to our guests' dietary needs and preferences, and we will take your feedback into consideration for future improvements. We also hope that you were able to enjoy the wide variety of other breakfast options available at our buffet. We hope to welcome you again in the future. All the best. Jean-Christophe Imbert, General Manager

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Other web-users rate our hotel

  • 304 reviews 8.9/10 Location
  • 807 reviews 7.5/10 Room
  • 679 reviews 8/10 Service
  • 23 reviews 6.6/10 WiFi
  • 399 reviews 8.2/10 Breakfast
  • 391 reviews 6.9/10 Cleanliness
  • 241 reviews 3.6/10 Food
  • 231 reviews 9.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.