Friendly and accommodating staff. Clean rooms. Safe place. Nice location next to highway.

Friendly and accommodating staff. Very clean hotel. Location is next to a highway but in a quiet and secure place. Staff and management are there to help make the stay pleasant and trouble free as much as possible.

Comfortable, clean premises

No issues apart from very noisy guests next to us. I do not understand why people are placed in neighbouring rooms when the hotel is almost empty, especially in Covid times where distances are to be increased whenever possible.

Had several stays here although this was first time experiencing COVID friendly environment. I think breakfast was a bit naff on this occasion compared to the usual buffet style at Regensburg . But putting aside regional interpretations of standards it was very comfortable.

A visit in the bathroom during the night let us discover bugs similar to cockroaches. This should be checked

Just what we needed

Unfortunately, and as mentioned when leaving (nicely heard by the crew), room 34 has 2 major problems : sound from downstairs heard (reception) and mainly a strong light in the outside parking facing the window of the room projects light in the room (curtains can't close completely). Hence poor sleeping conditions. Anything else very nice as usual.

I like so much about the hotel. Easy parking, near to Starbucks and Esso. Nice room.

I did not stay in the hote, I had a family issue and I have called the hotel to cancel my stay, I was prepared to pay a penalty. However the agent on the phone was so nasty and unfriendly and insist that I pay the full amount. It was no point for settlement. I do understand the rules but for a such hard case You must apply exception. It is not only the money you should care about. The Ibis hotel image stays in my mind as a hotel which is not to recommend. A hotel which does not take care for its customers at all. I will post this statement in all appropriate travelling portals.

very nice stay

good room and breakfast with big minus for internet access at breakfast ; other idea could be to offer second welcome drink after stay of 4 days ?

Everything was perfect

We booked this hotel as it was nearly halfway to Mainz to be able travel past Brussels in the evening and continue in the morning. The room itself was very clean, but as we were arriving at 11pm, there were no facilities to make coffee in the room and also no hair dryer. Most of the water from the shower ended up on the floor., I think there is a major design problem with the door, a big hole in the glass to use as a handle allowed water to pour through onto the floor. The bed was comfortable and and least we had a good sleep.

Great hotel. Rooms clean and airy. we have used this hotel several times as a stop over on the way back from southern Europe. They now have a Starbucks and a Burger King next door which is extremely handy.