ibis Leuven Heverlee Hotel 3 stars

Name: ibis Leuven Heverlee
Address: HEVERLEE, 3001, BELGIUM
Telephone: (+32)16/309559
Rating: 4.3

Customer review rating 4.3/5 1,363 reviews

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ibis Leuven Heverlee Hotel

Vibrant economy hotel, open to everyone

Discover Leuven at a great location. The hotel is located south of Leuven near the E40 highway just 13km from Brussels Airport. Next to the hotel is the Heverlee forest, which is ideal for a walk.

Mr Koen DELVAUX, Hotel Manager

Our 3-star hotel is ideal for a weekend getaway with family or for business travel. Ibis Leuven Heverlee is located next to the A3/E40 highway from Liege to Brussels. Our hotel is therefore easily accessible by car. The beautiful historic city centre of Leuven is just 8 km away. All 49 rooms are non-smoking and fully equipped with air-conditioning and multimedia TV.

There is plenty of opportunity for romantic walks or picnics in the beautiful green surroundings of Leuven. The Heverlee woods is situated right next to our hotel and the lovely Arenberg Castle is within walking distance of the hotel, too. Visit the historical centre of Leuven and take in the Gothic City Hall, the M - Museum Leuven, and St Peter's Church. The shopaholics among you will meet with a vast array of shops in the Diestsestraat and Brusselsestraat, right in the heart of the city.

Hotel extras

Next to E40 highway
5 min from Leuven city center
10 min from Research Park Haasrode
Free WIFI throughout the hotel
Free car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
Parking
- Public outdoor parking
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
Reception open 24 hours a day

Copy/print service available

Hotel location

ibis Leuven Heverlee

Sint-Jansbergsesteenweg 405
3001
heverlee
belgium

Tel: +3216309559

Fax: (+32)16/230850

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
BRUSSELS INTERNATIONAL At 25km / 15.53 miles

GPS :50.855718, 4.653305

Our accommodations

Functional and comfortable: this describes ibis Leuven Heverlee. Whether you want to relax or need to work, our rooms will ensure you a pleasant stay with comfortable bedding, a TV and free WIFI included.

room for 1 or 2 persons

Max. number of persons: 2

Wireless internet in your room

Room

Bugs in bathroom

Chris Couples - 21/03/2020 Confirmed reviews ALL

A visit in the bathroom during the night let us discover bugs similar to cockroaches. This should be checked

Excellent location and value!

Gerhard Couples - 18/03/2020 Confirmed reviews ALL

Just what we needed

Good stay as usual, but room number 34 not great at all

L. Solo - 24/02/2020 Confirmed reviews ALL

Unfortunately, and as mentioned when leaving (nicely heard by the crew), room 34 has 2 major problems : sound from downstairs heard (reception) and mainly a strong light in the outside parking facing the window of the room projects light in the room (curtains can't close completely). Hence poor sleeping conditions. Anything else very nice as usual.

Dear Mr L., Thank you for taking the time to tell us about your experience at the ibis Leuven Heverlee. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Koen Delvaux - Hotelmanager ibis Leuven Heverlee Sint-Jansbergsesteenweg 405 - 3001 Heverlee - Belgium Tel.: +32 (0)16… - Fax : +32 (0)16… H8… ibishotel.com - accorhotels.com

Conveinant and Easy

Jason K. Business - 22/02/2020 Confirmed reviews ALL

I like so much about the hotel. Easy parking, near to Starbucks and Esso. Nice room.

The busienss practices of the hotel are the worst I have ever seen during my last 35 career. This hotel should not be chosen by Siemens. This is the recommendation I have made internally.

Dr. M. S. Business - 07/02/2020 Confirmed reviews ALL

I did not stay in the hote, I had a family issue and I have called the hotel to cancel my stay, I was prepared to pay a penalty. However the agent on the phone was so nasty and unfriendly and insist that I pay the full amount. It was no point for settlement. I do understand the rules but for a such hard case You must apply exception. It is not only the money you should care about. The Ibis hotel image stays in my mind as a hotel which is not to recommend. A hotel which does not take care for its customers at all. I will post this statement in all appropriate travelling portals.

Smoothless process from reception to breakfast!

Charles V. Business - 17/01/2020 Confirmed reviews ALL

very nice stay

Dear CHARLES V., We very much appreciate your comments regarding your stay at the ibis Leuven Heverlee. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saskia Taverniers Reservations Department ibis Leuven Heverlee Sint-Jansbergsesteenweg 405 - 3001 Heverlee - Belgium Tel.: +32 (0)16… - Fax : +32 (0)16… H8… ibishotel.com - accorhotels.com

week stay in heverlee for family visit

B. P. Families - 15/01/2020 Confirmed reviews ALL

good room and breakfast with big minus for internet access at breakfast ; other idea could be to offer second welcome drink after stay of 4 days ?

Great

B. Families - 07/01/2020 Confirmed reviews ALL

Everything was perfect

Excellent

Julia C. Couples - 22/12/2019 Confirmed reviews ALL

Lovely modern room with excellent en-suite, was very welcome after a long drive. Bed was perfect, very comfortable. A great overnight stay

Smelly room (37)

Francy Business - 07/12/2019 Confirmed reviews ALL

I preffered the ibis Heverlee for my frequent business trips. Unfortunately this time the room smell like parfum and liquor heavily. I will rethink if I give another try.

Dear Sir, Thank you for taking the time to tell us about your experience at the ibis Leuven Heverlee. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saskia Taverniers Reservations Department ibis Leuven Heverlee Sint-Jansbergsesteenweg 405 - 3001 Heverlee - Belgium Tel.: +32 (0)16… - Fax : +32 (0)16… H8… ibishotel.com - accorhotels.com

Picco Bello!

Jos Couples - 25/11/2019 Confirmed reviews ALL

Perfect

Anonymous Business - 25/11/2019 Confirmed reviews ALL

Satisfied

Absolutely perfect

Tt Business - 19/11/2019 Confirmed reviews ALL

Comfortable stay and personable staff

Booked a double room but were given a twin room

Am Couples - 30/10/2019 Confirmed reviews ALL

We booked a double room through AccorHotels website but we were given a twin room which was very inconvenient for us. We asked to change the room but staff said that there were no other rooms available - one shouldn't be able to book a room and not have it available!

Dear Mrs. M., Thank you for taking the time to tell us about your experience at the ibis Leuven Heverlee. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Koen Delvaux - Hotelmanager ibis Leuven Heverlee Sint-Jansbergsesteenweg 405 - 3001 Heverlee - Belgium Tel.: +32 (0)16… - Fax : +32 (0)16… H8… ibishotel.com - accorhotels.com

Enjoyable

Bob K. Solo - 29/09/2019 Confirmed reviews ALL

Very Polite staff. Nice decoration & perfect cleanliness. 1 small point - Power 230VAC Skts needed at bed side.. (I use a CPAP breathing aid -Luckily I had an extension power cable with me)..

Clean, comfortable, friendly, stylish.

Paul Friends - 25/09/2019 Confirmed reviews ALL

Reception staff were friendly and efficient, the room was comfortable and spotless, despite being on the motorway there was no traffic noise. a nice breakfast, overall highly recommended.

Convenient stop over on the way to Spa!

Anonymous Friends - 24/09/2019 Confirmed reviews ALL

6 rooms booked for a bunch of friends as a stopover on the way to the Belgian Grand Prix. Arrived, rooms ready, friendly staff, and a full fridge behind reception (so, no bar as such, but you can still get a beer!) Amenities in the petrol station next door were handy. Room was clean, and in the typical Ibis style. Breakfast was good. Will definitely use again next year.

Missing

Dave Couples - 16/09/2019 Confirmed reviews ALL

Having stayed at several other Ibis and Mercure hotels, we were surprised that no hot drink making facilities were provided. We also expected a hairdryer in the room. We would have eaten an evening meal before arrival if we had realised that Burger King was the only food outlet on site.

Dear Mr. B., Thank you for taking the time to tell us about your experience at the ibis Leuven Heverlee. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Koen Delvaux - Hotelmanager ibis Leuven Heverlee Sint-Jansbergsesteenweg 405 - 3001 Heverlee - Belgium Tel.: +32 (0)16… - Fax : +32 (0)16… H8… ibishotel.com - accorhotels.com

Stays are numbered

David Solo - 13/09/2019 Confirmed reviews ALL

I have stayed at Heverlee several times over the last 5 years. Always delighted with the service and cleanliness. The downside is that any decent food eating outlets are a drive away which make that inconvenient after driving all day to get to Heverlee. Unfortunately it is getting too expensive (compared to similar in UK!) This is so sad as it really is nice but have to be practical.

Pretty much faultless

Andy R. Families - 09/09/2019 Confirmed reviews ALL

Check was very organised & efficient - great reception staff. Room clean & sufficient for needs.

Our most recent 20 reviews

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