ibis Leuven Heverlee Hotel 3 stars

Perfect

Satisfied

Comfortable stay and personable staff

We booked a double room through AccorHotels website but we were given a twin room which was very inconvenient for us. We asked to change the room but staff said that there were no other rooms available - one shouldn't be able to book a room and not have it available!

Very Polite staff. Nice decoration & perfect cleanliness. 1 small point - Power 230VAC Skts needed at bed side.. (I use a CPAP breathing aid -Luckily I had an extension power cable with me)..

Reception staff were friendly and efficient, the room was comfortable and spotless, despite being on the motorway there was no traffic noise. a nice breakfast, overall highly recommended.

6 rooms booked for a bunch of friends as a stopover on the way to the Belgian Grand Prix. Arrived, rooms ready, friendly staff, and a full fridge behind reception (so, no bar as such, but you can still get a beer!) Amenities in the petrol station next door were handy. Room was clean, and in the typical Ibis style. Breakfast was good. Will definitely use again next year.

Having stayed at several other Ibis and Mercure hotels, we were surprised that no hot drink making facilities were provided. We also expected a hairdryer in the room. We would have eaten an evening meal before arrival if we had realised that Burger King was the only food outlet on site.

I have stayed at Heverlee several times over the last 5 years. Always delighted with the service and cleanliness. The downside is that any decent food eating outlets are a drive away which make that inconvenient after driving all day to get to Heverlee. Unfortunately it is getting too expensive (compared to similar in UK!) This is so sad as it really is nice but have to be practical.

Check was very organised & efficient - great reception staff. Room clean & sufficient for needs.

Good and pleasant, except the scent and air in the room (bathroom cleaned with Vinegar). The location of the hotel is strategically good and pleasant; with some shops next door and the high way at one side + a bit of farming & greenery at the other side.

quiet and nice room, fairly clean. 2 of 3 in the reception were nice, one was a bit pushy and was worried I hadn't paid for an extra which I already had done...

I booked the hotel to arrive late as it was nearly half was to my final destination. Unfortunately their were no facilities to make a drink and also no hair dryer for my wife. The room was clean and the bed comfortable. The room, number 9, had a design fault on the shower and water poured out of the hole in the glass for the handle.

We booked this hotel as it was nearly halfway to Mainz to be able travel past Brussels in the evening and continue in the morning. The room itself was very clean, but as we were arriving at 11pm, there were no facilities to make coffee in the room and also no hair dryer. Most of the water from the shower ended up on the floor., I think there is a major design problem with the door, a big hole in the glass to use as a handle allowed water to pour through onto the floor. The bed was comfortable and and least we had a good sleep.

This IBIS hotel is well positioned and offers all the basics that one might need on a road trip. The service was excellent from all the staff. The rooms were clean and spacious with a comfy bed and a good A/C. TV was on the smaller side but that's about the only thing I picked up on. Oh and a crack in the wall but I guess it's a slightly older property? I would definitely stay there again!