ibis Leuven Heverlee 3 stars

Customer review rating (ALL Rating) 4.5/5 287 reviews

ibis Leuven Heverlee - Image 1
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Description

Hotel extras

  • Next to E40 highway

  • 5 min. from Leuven city center, 10 min. from Research Park Haasrode

  • An ALLSAFE NSF International certified hotel.

  • Free WIFI throughout the hotel

  • Free car park

Our accommodation(s)

Book this hotel
Room 1

Room

room for 1 or 2 persons

Modern and comfortable, ideal for working or relaxing, the ibis room has everything you need: Sweet Bed by ibis, duvet, a big desk, internet, TV with international channels and a nice bathroom with shower.

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • 22'/56 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 17 m² / 182 sq ft
  • Bedding 1 x Queen size bed(s)

Hotel location

ibis Leuven Heverlee

Sint-Jansbergsesteenweg 405
3001 HEVERLEE
Belgium

GPS:50.855718, 4.653305

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 48 rooms
  • 2 rooms for people with reduced mobility
  • 48 non-smoking rooms
  • One floor

Languages spoken at the hotel

  • German
  • English
  • French
  • Dutch

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Bar

Breakfast

  • Buffet Additional charge
  • Children Additional charge
  • On site
  • Outdoor parking
  • Public
  • 100 parking spaces
  • Parking for a month
  • Parking for a week

IBIS HEVERLEE

Non contractual photo

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Musical Entertainment

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

enjoy your refreshing drink at our bar

Because great days start with a good breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  287 reviews

Customer review rating 4.0/5

Ritchie G. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Kaatje D. Couples - Confirmed reviews ALL

Thank you very much for your kind review! We’re delighted to hear that our location was convenient for your stay and made your visits to UZ Leuven Gasthuisberg easier. We wish you all the best and hope to welcome you again in the future! Kind Regards Reservations Department ibis Heverlee

Customer review rating 3.5/5

Louwine B. Couples - Confirmed reviews ALL

Beste Gast Hartelijk dank voor uw beoordeling. Wat fijn om te lezen dat u ons vriendelijke personeel en de prettige kamer heeft gewaardeerd. Uw complimenten delen we graag met ons team. We hopen u bij een volgend verblijf opnieuw van harte te mogen verwelkomen! Met vriendelijke groeten Reservations Department ibis Heverlee

Customer review rating 3.5/5

Patrizia R. Families - Confirmed reviews ALL

Dear Patrizia, Thank you for sharing your thoughts! We are delighted to hear that you had a great stay with us and that you appreciated the clean room and shower, as well as the friendliness of our staff. We always strive to give our guests a good experience. Kind regards, ibis Heverlee

Customer review rating 0.5/5

Elizabeth A. Solo - Confirmed reviews ALL

Customer review rating 4.5/5

Kaatje D. Couples - Confirmed reviews ALL

Very calm and quiet, nearby hospital and Leuven centre

Thank you very much for your kind review! We’re delighted to hear that our location was convenient for your stay and made your visits to UZ Leuven Gasthuisberg easier. We wish you all the best and hope to welcome you again in the future! Kind Regards Reservations Department ibis Heverlee

Customer review rating 3.5/5

Louwine B. Couples - Confirmed reviews ALL

Stedentrip

Beste Gast Hartelijk dank voor uw beoordeling. Wat fijn om te lezen dat u ons vriendelijke personeel en de prettige kamer heeft gewaardeerd. Uw complimenten delen we graag met ons team. We hopen u bij een volgend verblijf opnieuw van harte te mogen verwelkomen! Met vriendelijke groeten Reservations Department ibis Heverlee

Customer review rating 3.5/5

Patrizia R. Families - Confirmed reviews ALL

It was a good experience. Staff were polite and friendly. Room clean and shower was great

Dear Patrizia, Thank you for sharing your thoughts! We are delighted to hear that you had a great stay with us and that you appreciated the clean room and shower, as well as the friendliness of our staff. We always strive to give our guests a good experience. Kind regards, ibis Heverlee

Customer review rating 0.5/5

Elizabeth A. Solo - Confirmed reviews ALL

I thought I rebooked a stay at the Kessel Lo Ibis, which is on the outskirts of Leuven. Previously only one Ibis was labeled Centre Ville. I booked at this one which is FAR outside of Leuven, but although I assumed they were a chain and would make some accomodation they said they were all independent and had NOTHING to do with each other. Therefore, I paid for my stay twice. I will completely avoid using them in the future, I think it is the most safe thing to do

Customer review rating 3.0/5

Claus R. N. Solo - Confirmed reviews ALL

Rude personal in the reception the first night

Dear Claus, Thank you for taking the time to share your thoughts with us. We are truly sorry to hear that you experienced the reception staff as rude on your first night. This is certainly not the kind of service we aim to provide. We find it very important that all our guests feel welcomed and treated with kindness throughout their stay. Please accept our sincere apologies for your experience. We will discuss your feedback with our team to ensure we learn from it and continue to improve our service. We hope to have the opportunity to welcome you back and provide you with a more positive experience in the future. Kind Regards, ibis Heverlee

Customer review rating 3.0/5

Michel E. Solo - Confirmed reviews ALL

From my review on Booking: The room was very clean and quiet. Location was a good fit for my needs: close to my office (from where I came on Friday and to which I had to back on Monday), one day in Leuven, one day away from Leuven via the highway the hotel is located on). Easy parking. The large gas station shop in the same building is open 24/7. Breakfast quality was ok, but choice was quite limited. Their breakfast voucher idea is stupid: they should just let the attendant know who / which room has booked breakfast, just as about any other hotel I ever visited does. Not enough power sockets in the room. Worst was the unpredictable shower. One day, the maximum temperature it would deliver can only be described as "not cold, but at best 'optimistically speaking lukewarm' or so", while the next day the same setting of the fittings produced very hot water. ============= In addition: Breakfast is vastly overpriced for what is offered. Even more when considering that there's a large 24/7 convenience store in the same building.

Customer review rating 5.0/5

Mommaerts H. Solo - Confirmed reviews ALL

everything ok

Beste H., Dankjewel voor de mooie review! Hopelijk mogen we je snel weer verwelkomen. Met vriendelijke groeten, ibis Heverlee

Customer review rating 5.0/5

Jon H. Couples - Confirmed reviews ALL

Everything met our needs.

Dear Jon, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, ibis Heverlee

Customer review rating 4.5/5

Dieudonne N. Couples - Confirmed reviews ALL

Everything was good

Dear Dieudonne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, ibis Heverlee

Customer review rating 5.0/5

Attila T. Solo - Confirmed reviews ALL

Clean room,

Customer review rating 2.5/5

Stuart C. Families - Confirmed reviews ALL

You should be embarrassed by the offering at breakfast - what little was on offer was all low quality and poorly presented.

Dear Stuart, Thank you for taking the time to share your feedback. Please accept our sincere apologies for not meeting your expectations about the breakfast. While I wish you had a better experience, feedback like yours helps us learn and improve. We hope to have the opportunity to welcome you back in the future and provide you with the quality of service we strive for. Sincerely, ibis Heverlee

Customer review rating 2.0/5

Maurice H. T. Families - Confirmed reviews ALL

Could not have the room I asked for even though I am an Ibis member

Customer review rating 3.0/5

Merlijn A. J. Business - Confirmed reviews ALL

Very friendly staff. Hotel is very basic. Not even a notebook or pencil in the chamber. Breakfast was good :)

Customer review rating 3.5/5

Miriam E. Business - Confirmed reviews ALL

The overall experience was good. One suggestion for improvement would be to provide body wash in the shower area, so that both shampoo and body wash are conveniently available while showering.

Dear Miriam, Thank you for sharing your feedback. We are pleased to hear that you had an overall good experience with us. We also appreciate your suggestion regarding the placement of body wash in the shower area. Your comment is valuable, and we will take it into consideration for future improvements to enhance guest comfort. We hope to welcome you back again soon. Kind regards, Reservations Department

Customer review rating 1.5/5

Anders G. Business - Confirmed reviews ALL

left the movie at reception from the Aircondition who wake me up 2 times during the night. also the party in reception after midnight was loud

Customer review rating 4.0/5

Beaudelot B. Business - Confirmed reviews ALL

Good

Customer review rating 4.5/5

Paul K. Business - Confirmed reviews ALL

Booking in advance was easy. It is located close to the motorway and there is an easy on-ramp towards Brussels directly from the hotel; the route to the hotel takes a bit longer via a back road. However, there was no noise from the motorway. A good welcome at the reception, which is open 24 hours a day, and a very well-prepared breakfast. Starbucks, Burger King, and a gas station are located 50 meters from the hotel entrance. Additionally, EV chargers are available. The room was clean and had a nice shower with a toilet and sink. A tip, however, is to bring your own extension cord with a power strip, as there are only two sockets in the hotel room.

Customer review rating 4.0/5

Andrew A. Business - Confirmed reviews ALL

Friendly staff, clean room, pleasant location for a walk in the woods and to the castle and its park (30 mins). On the downside, only Burger King for an evening meal, but the shop at the services is well stocked. The bedroom walls were soundproof - but not the doors - beware. Excellent buffet breakfast, best Ibis one I’ve had.

Dear Andrew, Thank you for your wonderful review! We're delighted to hear you enjoyed our breakfast, found the room clean, and that our team made a positive impression. We'll be sure to pass on your kind words to the receptionist and breakfast waiter. We take note of your feedback regarding the noise from the doors and the limited evening dining options nearby, valuable points we appreciate you sharing. We hope to welcome you back on your next journey through the area! Marissa Simoens - Guest relations

Customer review rating 4.5/5

Nick S. Business - Confirmed reviews ALL

Good English and understanding to your needs

Dear Nick, Thank you very much for your wonderful review and for rating your stay 90/100! We’re delighted to hear that you had a comfortable stay and that our team’s English skills and attentiveness to your needs made a positive difference during your visit. We truly appreciate your support and hope to have the pleasure of welcoming you back again soon! Kind regards, Marissa Simoens - Guest relations

Other web-users rate our hotel

  • 206 reviews 9/10 Location
  • 323 reviews 7/10 Room
  • 181 reviews 8.3/10 Service
  • 6 reviews 8.1/10 WiFi
  • 183 reviews 7.4/10 Comfort
  • 128 reviews 6.4/10 Breakfast
  • 122 reviews 8.4/10 Cleanliness
  • 34 reviews 7.6/10 Amenities

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