ibis Brussels Waterloo Hotel 3 stars

I did not stay this time but had booked places for my team. They reported to me throughout the week that everything was great, no complaints at all.

Friendly staff, comfortable rooms.

The online booking service was simple and efficient. The hotel staff were extremely helpful and friendly. The room was clean but need a little maintenance with skirting lose. My only negative comment is not really associated with the hotel itself but we asked reception to book taxi for us on two occasions, which was to our satisfaction. The only problem is the fare paid was double through the hotel than the return trip.

Good experience, as anticipated based on previous visits. Thanks for placing me in a 300-level room, as an injured foot would have made stairs difficult. I looked for the daily news pages (offered in several languages on previous visits) but I suppose it is now expected that everyone reads this on their phone?

Being a regular visitor it always nice to be greeted with a personal welcome by the staff and makes the experience that bit better. I continue to receive the same great service and the standards of quality i come to expect are always maintained.

Parking limited space , long wall around to reception in driving rain. Room allocated was in poor decorative order On ground floor with a container right outside.

The hotel was very tidy and the staff was also very helpful The food was also very good. We were all very satisfied, would definitely choose Ibis again in my next visit.

The hotel is well located and the staff are really friendly and helpful. I will happily recommend the hotel to family and friends and look forward to returning.

RAS

Well located, clean and comfortable, efficient team.

Well located, clean, good breakfast: almost everything a male guest could want. The only problem I had was that there is no power point close to the bed. This meant that I couldn't both charge my phone and use it to listen to recording whilst falling asleep. What was a minor problem for me is, though, extremely female unfriendly. All the women I know use hairdryers, curlers, etc. They need a power point close to a mirror. But in (at least) this hotel room, the only two power points are above the desk; the mirror is far away on another wall. A possible solution for both problems: get a supply of extension cables and put a nice note in the room: "If you'd like an extension cable, just ask reception". Your female guests will be eternally grateful!

Good as usual, wifi worked much better than before.

Same great experience as before. Made to feel very welcome and everything as expected, despite ongoing building work.

I booked a room for my elderly parents. They were happy enough but I was a bit disappointed. The hotel is basic, well located, nothing special and expensive. I think there must be something with a better quality price in the region.

It was great, what more could you ask for?