ibis Brussels Waterloo

ibis Brussels Waterloo 3 stars

Customer review rating (ALL Rating) 4.3/5 563 reviews

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Hotel extras

  • 20 min drive from Brussels City Center

  • Free parking

  • Triple and Family rooms

  • Located in the city centre of Waterloo

  • Free WiFi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Brussels Waterloo

Boulevard Henri Rolin 5A
B-1410 WATERLOO
Belgium

GPS:50.711135, 4.398651

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

LA TRATTORIA

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our Ibis restaurants, ready to welcome you 7 days a week, 365 days a year, every night open at least 7 p.m. to 10:30 p.m.

Our accommodation(s)

Ibis Brussels Waterloo hotel rooms are welcoming and comfortable. The hotel has rooms for two, three or even four people. All rooms are equipped with a functional bathroom and free Internet access.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  563 reviews

TripAdvisor Rating  3.5/5  523 reviews

Magnifique

Customer review rating 4.5/5

Patrick S. Solo - Confirmed reviews ALL

It has increased my use of the French language!

Cher Patrick, Merci pour ce retour très positif. C'est un vrai plaisir de découvrir que vous avez passé un excellent séjour parmi nous. Nous espérons vous revoir chez nous pour une nouvelle expérience positive. Cordialement, Dimitrio Virone, Directeur général

Excellent location

Customer review rating 5.0/5

Anne Solo - Confirmed reviews ALL

Perfect location for me. Comfortable beds and pillows.

Dear Anne, Thank you for sharing your review. We are so glad to hear that you enjoyed your stay with us and appreciated all the special touches - we try to think of things which will make each stay a better experience for our guests. Dimitrio Virone, General Manager

Excellent location with a nice bar and Italian restaurant

Customer review rating 4.5/5

Robert C. Couples - Confirmed reviews ALL

Nice compfy hotel room, unfortunately the door to the bathroom wouldn’t close, to be honest it was fine with us and they did offer to swap room.

Dear Rob, Thank you for taking the time to share your review. We are delighted to know you made the most of your time with us. We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be taking it into consideration going forwards. Nevertheless, we are pleased you let us know of your concern and we were able to take action to ensure a satisfying experience. Dimitrio Virone, General Manager

Well located.

Customer review rating 3.5/5

Irene M. Couples - Confirmed reviews ALL

With very happy with most of my stay here. Unfortunately we had a bad breakfast experience though. Paid 30 euro for 2 breakfast but when we went to get some hot food there wasn’t any and it seemed there would not be. Time for finishing breakfast was 10am- we arrived @ 9.50. When we asked for hot food some scrambled egg was produced . That’s all that was being bright out. We asked if there was any more hot food being replaced. The lady in the kitchen was not happy that we were asking for food . Eventually food was brought. Then the lady who brought out the food came over to our table took our plates and proceeded to put them on a tray along with our drinks etc and kept pointing to the tray. Then she marched back into the kitchen. We took our plates off the tray again and put them back on the table. The experience left us rather angry and upset. Needless to say we didn’t eat there after that. Overall our stay was pleasant except for that one incident.

Dear Irene, Thank you for taking the time to share your experience. It is a pleasure to know that you received such friendly and professional service from our team members. Please rest assured that we have noted your comments regarding breakfast, and we will take your feedback into consideration. Dimitrio Virone, General Manager

Below expectations and other Ibis.

Customer review rating 3.0/5

Roger Families - Confirmed reviews ALL

The room was spacious and quiet in the night. However there're a few things completely out of maintenance; f.ex, the hairdryer mounted on the waal was completely released from its screws and almost falling. The shower pipe had a terrible smell during all the stay, even if we run the water for quite a while it never fixed the problem. Furthermore there're other things in general, f. ex. the fire proof door in our corridor was broken and never locked in position, some of the heaters in the corridor (not in use of course) were released from the wall mount,...

Dear Roger, Thank you for your feedback. While we are pleased that you enjoyed the spaciousness of your room, we regret that your room did not completely meet your expectations. We do urge guests to report any issues or concerns which they may have with their rooms, during their stay; our team would have been more than happy to have assisted you in selecting a room which better suited your needs, depending on availability. Dimitrio Virone, General Manager

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Other web-users rate our hotel

  • 212 reviews 9.1/10 Location
  • 433 reviews 6.2/10 Room
  • 361 reviews 9/10 Service
  • 12 reviews 9/10 WiFi
  • 270 reviews 6/10 Comfort
  • 193 reviews 6.7/10 Cleanliness
  • 185 reviews 6.9/10 Breakfast
  • 71 reviews 4.7/10 Food

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