ibis Brussels Waterloo 3 stars

Customer review rating (ALL Rating) 4.2/5 666 reviews

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Description

Hotel extras

  • 20 min drive from Brussels City Center

  • Free parking

  • Triple and Family rooms

  • Located in the city centre of Waterloo

  • Free WiFi

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Brussels Waterloo

Boulevard Henri Rolin 5A
B-1410 WATERLOO
Belgium

GPS:50.711135, 4.398651

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  666 reviews

Customer review rating 4.5/5

Debra P. Friends - Confirmed reviews ALL

Dear Debra, Many thanks for your kind review. We’re delighted to know you had a great stay with us and that you found our parking convenient for your trip. Moreover, it’s encouraging to know that you enjoyed our breakfast selection, 24-hour bar and the generous size of your room. We look forward to seeing you again. Best wishes, Antoine Steyt, General Manager

Customer review rating 4.5/5

Jacqueline H. Friends - Confirmed reviews ALL

Dear Jacqueline, Thank you for taking the time to share your thoughts. We’re thrilled you had a great stay with us and that our convenient location and complimentary outdoor parking served your trip well. Moreover, it’s wonderful to know you appreciated our team’s warm service and found our accommodations facilities comfortable. We look forward to welcoming you back. Many thanks again, Antoine Steyt, General Manager

Customer review rating 4.0/5

Mark M. Solo - Confirmed reviews ALL

Dear Mark, Thank you for your positive feedback. We are delighted to hear you found our rooms clean and appreciated the friendly service from our team. It’s great to know the parking facilities and your room’s climate control added comfort to your stay. That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. We take your comments about the climate in our common areas to heart and will review this to ensure a pleasant environment for all. We also regret any inconvenience with internet connectivity and are working to enhance this service. Your feedback on loyalty recognition is equally important, and we will share it with our team to improve future experiences. Nonetheless, we’re thrilled our location proved convenient for your needs. Being close to key attractions and transport links is something we take pride in offering our guests. The entire team looks forward to welcoming you back for a future visit. Kind regards, Antoine Steyt, General Manager

Customer review rating 4.5/5

Kevin R. Friends - Confirmed reviews ALL

Dear Kevin, Thank you for your positive feedback. It is wonderful that you had a great experience at ibis Brussels Waterloo. We are delighted that you found our hotel good value for money and appreciated the clean, cozy atmosphere. We are also pleased that you found our website straightforward to use and the reservation process simple. We hope to welcome you back soon. Best wishes, Antoine Steyt, General Manager

Customer review rating 0.5/5

Jeffrey K. Families - Confirmed reviews ALL

Dear Jeffrey, Thank you for taking the time to share your feedback. We appreciate your acknowledgment of our Accor ALL App’s functionality and are glad it enhanced your booking process. However, we sincerely apologize that your experience fell short in some areas. While many rooms feature air conditioning, we regret any discomfort due to the extreme temperatures brought on by the recent heatwave. We understand the importance of a comfortable room environment and our team is always happy to provide extra fans upon request. Nevertheless, we’re delighted to know that you enjoyed our varied breakfast buffet. We hope that we may have the occasion to welcome you back for a better experience. Best regards, Antoine Steyt, General Manager

Other web-users rate our hotel

  • 545 reviews 9/10 Location
  • 893 reviews 5.8/10 Room
  • 716 reviews 9.2/10 Service
  • 6 reviews 8.7/10 WiFi
  • 389 reviews 8.1/10 Breakfast
  • 362 reviews 6.5/10 Cleanliness
  • 107 reviews 3.6/10 Amenities
  • 94 reviews 4.7/10 Food

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