ibis Brussels Waterloo 3 stars

Customer review rating (ALL Rating) 4.3/5 692 reviews

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Description

Hotel extras

  • 20 min drive from Brussels City Center

  • Free parking

  • Triple and Family rooms

  • Located in the city centre of Waterloo

  • Free WiFi

Our accommodation(s)

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Room 1

Hotel location

ibis Brussels Waterloo

Boulevard Henri Rolin 5A
B-1410 WATERLOO
Belgium

GPS:50.711135, 4.398651

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  692 reviews

Customer review rating 4.5/5

Lesley W. Couples - Confirmed reviews ALL

Dear Lesley, We appreciate you sharing your comments with us. We are truly grateful that you had a positive stay at ibis Brussels Waterloo and that you appreciated our team’s attentiveness. It is also wonderful that you enjoyed our location for exploring the area and found your room comfortable during your two-night visit. Finally, we are glad to know that the breakfast selection suited your preferences and that you loved relaxing with a drink from our bar in the outdoor spaces. We look forward to having the opportunity to welcome you back in the future. Best wishes, Antoine Steyt, General Manager

Customer review rating 2.0/5

Melanie F. Families - Confirmed reviews ALL

Dear Melanie, Thank you for taking the time to share your review. We appreciate your kind words about our team member who assisted during your stay I have now asked our technical team to identify the family room you stayed in and review the issue you raised regarding the lack and positioning of power sockets. Your comment is very concrete and, unlike some larger renovation points, this is something we should be able to improve relatively easily. I have also asked them to check the air-conditioning unit and the broken fan you mentioned, as this clearly added to the discomfort during your stay. Thank you as well for highlighting the colleague who assisted you that evening; I have passed your comments on to the team. Your feedback was particularly useful because it pointed us towards specific issues we can actually act on. We look forward to welcoming you back. Best wishes, Antoine Steyt, General Manager

Customer review rating 4.5/5

Kirsty W. Families - Confirmed reviews ALL

Dear Kirsty, We appreciate your thoughtful review. We’re delighted your family found our location ideal for your stopover needs. It’s wonderful you appreciated the nearby amenities and found our booking process straightforward. Your recognition means a lot to our team. It would be our pleasure to have you return on another occasion. Very best wishes, Antoine Steyt, General Manager

Customer review rating 4.0/5

Michael G. Friends - Confirmed reviews ALL

Dear Michael, We appreciate you sharing your comments with us. We are pleased that you were generally satisfied with your visit and that you appreciated our morning buffet. It is great to know you found our accommodations comfortable during your two-night stay with friends. However, we sincerely regret the connectivity challenges you encountered. While our free WiFi has multiple signal repeaters throughout the building, we will review this feedback with our technical partners to identify potential improvements. Nonetheless, we are thrilled that our central location served you well for exploring Waterloo. We hope that we can welcome you back in the future. Kindest regards, Antoine Steyt, General Manager

Customer review rating 4.5/5

Clive C. Couples - Confirmed reviews ALL

Dear Clive, Thank you for choosing our hotel. We are delighted you chose our hotel as your base for exploring Waterloo. We are also thrilled you found our private parking and our location ideal for your needs We look forward to welcoming you back. Best wishes, Antoine Steyt, General Manager

Other web-users rate our hotel

  • 526 reviews 9.1/10 Location
  • 874 reviews 6/10 Room
  • 723 reviews 9.2/10 Service
  • 6 reviews 8.7/10 WiFi
  • 385 reviews 8.1/10 Breakfast
  • 340 reviews 6.8/10 Cleanliness
  • 104 reviews 4.2/10 Amenities
  • 90 reviews 4.8/10 Food

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