ibis Brussels Waterloo 3 stars

Customer review rating (ALL Rating) 4.4/5 834 reviews

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Description

Hotel extras

  • 20 min drive from Brussels City Center

  • Free parking

  • Triple and Family rooms

  • Located in the city centre of Waterloo

  • Free WiFi

Our accommodation(s)

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Hotel location

ibis Brussels Waterloo

Boulevard Henri Rolin 5A
B-1410 WATERLOO
Belgium

GPS:50.711135, 4.398651

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  834 reviews

TripAdvisor Rating  3.5/5  537 reviews

Good Stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Clean room

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We're pleased that you had a pleasant stay with us and appreciated our high standards. We hope to welcome you back. Best Regards, Antoine Steyt, General Manager

Friendly staff

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Overnight stay visiting Waterloo area. Comfortable and clean rooms. Staff excellent and very supportive during our stay. Good location for the main street of Waterloo. Once development opposite Ibis has been completed the location will be even better.

Dear Guest, Thank you for taking the time to review your stay. We are delighted to hear that our hotel's easy accessibility contributed to a smooth experience during your visit. Our team takes great pride in delivering exceptional service, and your acknowledgment of their excellence is truly rewarding. Your appreciation for the cleanliness of our hotel, from the well-maintained lobby to the very good condition of our rooms, is a testament to the diligent efforts of our housekeeping staff. Furthermore, we are pleased that our commitment to sustainability resonated with you and was evident in both the lobby and room areas. We strive to balance comfort with eco-friendliness, ensuring a responsible stay for our guests. The convenient location of our hotel in the heart of Waterloo is indeed one of the features that our guests value the most, and we are glad it enhanced your visit to the Waterloo area. We are looking forward to welcoming you again. All the best! Antoine Steyt, General Manager

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

As always super hotel & staff

Dear Guest, Thank you for such a great review. We are thrilled to hear about your excellent experience at our hotel, and we are particularly proud of our team's contribution to your satisfaction. It is rewarding to know that our commitment to cleanliness and sustainable initiatives is recognized and appreciated by our valued guests. Your endorsement of the ALL – Accor Live Limitless loyalty programme is greatly appreciated, and we are delighted that you are taking full advantage of the benefits it offers. At ibis Brussels Waterloo, we strive to provide a welcoming and comfortable environment for all our guests, and it brings us immense pleasure to learn that we have succeeded in making your stay memorable. We look forward to a return visit from you in the future. Best wishes, Antoine Steyt, General Manager

Great experience

Customer review rating 5.0/5

Jos K. Business - Confirmed reviews ALL

Very flexible accommodation

Dear Jos, Thank you for such a great review. It is gratifying to learn that your experience at ibis Brussels Waterloo matched your expectations, especially in terms of our commitment to cleanliness and sustainable practices, which are paramount to us. Your commendation of our loyalty programme is equally appreciated; we are proud to offer our guests the benefits that come with the ALL – Accor Live Limitless programme. Your willingness to recommend us is the highest compliment we could hope for. The flexibility of our accommodation options is something we are pleased you found to be noteworthy, and it's a testament to our team’s dedication to guest satisfaction. We continuously strive to maintain the high standards that our guests like yourself have come to expect from their stay with us. Feedback such as yours serves as a wonderful encouragement to our team. We look forward to a return visit from you in the future. Best Regards, Antoine Steyt, General Manager

Customer review rating 4.5/5

Anne M. Business - Confirmed reviews ALL

Very helpful staff. They could answer everything!

Dear Anne, We would like to thank you for this review about your recent experience in our hotel. We are thrilled to hear about your positive experience, particularly with the cleanliness of our facilities, which we pride ourselves on maintaining to the highest standards. Our commitment to sustainability is an ongoing journey, and your recognition of our initiatives is greatly appreciated. Your commendation of our helpful staff is the kind of feedback that truly motivates our team to continue providing exceptional service. Additionally, knowing that you hold our loyalty programme in high regard is rewarding, as we strive to offer benefits that enhance our guests' experiences. Thank you for your strong recommendation of ibis Brussels Waterloo to others. It is guests like you that make our work so fulfilling. We hope to welcome you back. Best Regards, Antoine Steyt, General Manager

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Other web-users rate our hotel

  • 451 reviews 9.4/10 Location
  • 824 reviews 6.2/10 Room
  • 716 reviews 9.2/10 Service
  • 12 reviews 7.7/10 WiFi
  • 404 reviews 8.4/10 Breakfast
  • 365 reviews 6.8/10 Cleanliness
  • 113 reviews 5.3/10 Food
  • 82 reviews 4.1/10 Amenities

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