ibis Brussels Waterloo Hotel 3 stars

Efficient, professional staff members. The food was excellent.

- in the bathroom there was a sewer like smell, I think because the tubes had not been used for a long time. - the water pressure in the tap was very low, during the night I drank from the tap and now I believe that this has made me sick. - the ventilation in the room was very poor, while maxed out, it was still unable to keep the room temperature down at a decent temperature to sleep - luckily the window could open, but because my room was right on a rather busy street this has been extremely noisy. The bed was good, but nonetheless it has been a bad night.

Nice experience - Room Stay

Duty Manager over the weekend was really helpful in trying to find a pharmacy which provided a COVID test before my return to UK. He put together a good list.

Comfortable for an overnight stay

As always excellent, and all staff members very helpful

When there to rest , while I was sleeping,I got wake up by noises . They are working in the hotel. I left the hotel , I didn’t spend the night. I’m so disappointed.

staff outstanding; only comment would be to make sure ppl know that when we are getting nuts from the bar that they will be charged to the room

very clean rooms freshly renovated , crisp looking Friendly staff and excellent regulations at the cov 19 matters

The hotel is modern with ample free parking. The rooms are comfortable and the restaurant serves good evening meals and a good buffet breakfast, including hot food and cook it yoyreld waffles, Good value.

Everytime we stay at Ibis Waterloo (BE) we are well welcomed. The team is always there to help and to serv us whatever we ask. They always do all they can do to satisfy us and to make us feel at home. Thanks to the team of this hotel.

The hotel is pretty close to Waterloo town with ample parking space and tiny restaurants around. Downside, its pretty far from Brussels city and cannot commute easily by train or public transport. Also, the room we were in was on top floor, kind of attic and had no good ventilation. We sometimes felt suffocating as there were no normal windows to open!

a nice and clean hotel with very friendly helpful staff, good breakfastit is situated quite central and loads of free parking spacegood shower, extra towels and pillowseven extra blankets can be obtained

The Trattoria Pizzeria, which serves the hotel, and is directly connected to it, although independent, is shamefully abysmal, the food is actually very good, but the service is not. The staff are either incompetent or contemptuous. The staff at the hotel were openly recommending other restaurants to their guests and admitting that they were aware of problems. If they cannot get an order right when there are only a couple of diners in there then they should not be running a business. The reaction to the problem was total disregard, and in our experience, this is not the first time. We will not use it again.

Two nights spent at this Hotel.Its not cheap. The dining facilities are moderate.There is however, no air conditioning, so the heat was unbearable during a hot period.You could not open the windows because of excessive street noise, roaring motor bikes, late night music and doubtless drunken screaming and shouting after the music finally stopped at 4a.m. Inside noise es also unbearable.Corridor doors made of metal and not oiled, squeaking and banging all night. If you want a good nights sleep, go somewhere else