ibis Leuven Centrum 3 stars

Customer review rating (ALL Rating) 4.3/5 652 reviews

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ibis Leuven Centrum - Image 1
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Brusselsestraat 52, 3000 LEUVEN, Belgium

Description

Hotel extras

  • In the heart of the city

  • Many restaurants and shops around the corner

  • Daily breakfast buffet and bar for refreshments

  • Just 20 km from Zaventem Airport

  • Reception open 24 hours a day

Our accommodation(s)

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Hotel location

ibis Leuven Centrum

Brusselsestraat 52
3000 LEUVEN
Belgium

GPS:50.880095, 4.697581

Telephone
Fax +32 16 23 87 92

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  652 reviews

TripAdvisor Rating  3.5/5  568 reviews

Customer review rating 3.5/5

Chris P. Solo - Confirmed reviews ALL

I reported a broken/split shower hose at 9am on Saturday and came back late afternoon and hose not fixed. Mentioned it again and was told nothing on the system about it. Still nothing done by time I left on Monday morning. It’s such a simple thing to get right, Again with Breakfast. early Monday morning, no sausages and only an Intern on duty at the breakfast bar but knew nothing about the food on offer! This is my second visit and again I’m rating you on two simple bits of service missing plus as you will see an issue re breakfast. Additionally, room 308 seems to have the headboard to the bed right next to next door room where water cistern pipes seem to be filling for a very long time after next room have finished their business

Dear Chris, Thanks very much for your feedback. We regret to hear about the challenges you faced with the shower hose and the subsequent communication gap that led to it not being resolved during your stay. Your comfort is our priority, and we apologize for any inconvenience this may have caused. Furthermore, we understand the importance of a satisfying breakfast experience and are sorry to learn that our service did not meet your expectations. We acknowledge the shortfall in staff knowledge and appreciate your patience with us. We also apologize for the inconvenience caused by the booking system delay and the inability to stream content as expected. We are continually working on improving our technical capabilities to prevent such occurrences. Additionally, we take your comments regarding the noise in room 308 seriously and will investigate further to ensure our guests' peace and comfort. We apologize for any disturbance this may have caused. Finally, our Go Green program has currently replaced the old towel policy. We hope that we may have the pleasure of welcoming you back in the future. Kindest regards, Peter, Deputy Manager

Superb location with very welcoming and helpful staff

Customer review rating 5.0/5

Doc Families - Confirmed reviews ALL

Superb location with very welcoming and helpful staff

Lovely staff and good location

Customer review rating 5.0/5

Kisha Couples - Confirmed reviews ALL

The staff is really really nice and they give great advice about the area. Its right in the centre and you are close to everything. Lovely hotel.

Well located

Customer review rating 3.5/5

Derek Business - Confirmed reviews ALL

Well located budget hotel

Dear Derek, Thank you for taking the time to share your feedback. We are delighted that you appreciated the central location of our hotel, right in the heart of Leuven, offering convenient access to local attractions and amenities. However, we regret to hear about the challenges you faced with the Wi-Fi during your stay. We understand how important it is to stay connected, and we apologize for any inconvenience this may have caused. On the topic of dining, while our snack bar provides a range of options, we acknowledge your desire for more vegetarian choices and appreciate this suggestion. Regarding your observations on room pricing, we strive to offer competitive rates that reflect the quality and services provided, including our Sweet Bed by ibis designed to enhance your sleep experience, and complimentary water in the room for your convenience. We hope you were able to enjoy the historic charm of Leuven, as well as the variety of restaurants and bars just a few steps away from our hotel in the Old Market Square. We would be honored to have you stay with us again and offer you a more seamless experience. Warm regards, Peter, Deputy Manager

excellent location,great staff.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

chose hotel because of its location.

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Other web-users rate our hotel

  • 665 reviews 9/10 Location
  • 755 reviews 4.8/10 Room
  • 522 reviews 9.2/10 Service
  • 14 reviews 7.1/10 WiFi
  • 560 reviews 2.2/10 Comfort
  • 352 reviews 7.7/10 Breakfast
  • 215 reviews 7.8/10 Cleanliness
  • 119 reviews 3.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.