ibis Leuven Centrum 3 stars

Customer review rating (ALL Rating) 4.3/5 597 reviews

ibis Leuven Centrum - Image 1
ibis Leuven Centrum - Image 2
ibis Leuven Centrum - Image 3
ibis Leuven Centrum - Image 4

Description

Hotel extras

  • In the heart of the city

  • Many restaurants and shops around the corner

  • Daily breakfast buffet and bar for refreshments

  • Just 20 km from Zaventem Airport

  • Reception open 24 hours a day

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

ibis Leuven Centrum

Brusselsestraat 52
3000 LEUVEN
Belgium

GPS:50.880095, 4.697581

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of international drinks and beers, along with our 24 hours snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  597 reviews

Customer review rating 5.0/5

Cephas L. Solo - Confirmed reviews ALL

24hr reception service

Dear Cephas, It was a pleasure to receive this kind review of your time with us. We are thrilled to hear you had a comfortable stay at ibis Leuven Centrum. It’s wonderful to know our 24-hour reception added convenience to your visit, and we’re delighted you found your surroundings clean and well-maintained. Our team takes pride in ensuring a welcoming environment for every guest. That said, we regret that our sustainability initiatives did not fully meet your expectations. Your feedback is valuable as we continue refining our efforts in this area. Lastly, we hope our central location allowed you to explore Leuven’s vibrant surroundings with ease. We look forward to seeing you again in the future. Best regards, Peter, Deputy Manager

Customer review rating 4.0/5

Yuriy S. Business - Confirmed reviews ALL

Acoustic insulation between rooms could be better. Everything else was superb (room size is not so important for me). I especially appreciate friendliness of the personnel.

Dear Yuriy, Thank you for reviewing your visit. We are delighted that you found our team welcoming and attentive; your kind words about their friendliness mean a lot to us. However, we regret that the soundproofing did not entirely meet your expectations. While our double-glazed windows help reduce external noise, we understand interior acoustics can vary. Please know that our team is available to assist with any immediate concerns during your stay. It is nevertheless rewarding to know that you enjoyed our breakfast buffet, including hot and cold drinks, meats, sausages, eggs, cheeses, yogurt and muesli. We look forward to welcoming you back. Best wishes, Peter, Deputy Manager

Customer review rating 3.5/5

Kristaps B. Business - Confirmed reviews ALL

Very narrow room. The floor of shower was quite dirty. However as I was tired after travel, it was less effort to clean the shower floor by showering it on my own than to solve it via complain thru reception

Dear Kristaps, Thank you for sharing your experience with us. We are delighted that you appreciated our central position and the complimentary tea and coffee available around the clock at reception. It is wonderful that our team made such a positive impression during your arrival and departure. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. We regret the shortcomings you encountered in your accommodation and bathroom facilities. Nonetheless, we are pleased that you found our location convenient for your business trip. Being situated in the heart of Leuven allows our guests to easily explore the historic Old Market Square and the many restaurants and bars just steps away from our hotel. We would love to welcome you back on a future occasion. Kind regards, Peter, Deputy Manager

Customer review rating 2.0/5

Stylianos K. Business - Confirmed reviews ALL

well located, not so clean though.

Dear Stylianos, Thank you for taking the time to share details of your recent experience. We are pleased to know that our central location contributed positively to your visit. Our team takes pride in offering a convenient base for exploring Leuven, and we’re glad this aspect met your needs. However, we sincerely apologize that your experience fell short in some areas. Our housekeeping protocols require thorough attention to detail, and we regret the oversight you encountered. Regarding the internet connection, we are continually upgrading our network to ensure better performance. Your comments on value for money are noted, and we aim to balance affordability with service quality. We hope you will consider staying with us again in the future. Best regards, Peter, Deputy Manager

Customer review rating 2.5/5

R. D. B. D. Business - Confirmed reviews ALL

I have never had such a crappy hotel for 135 euros. Clean room but very small, no view and we could hear everything from our nextdoor neighbours. Free earplugs could be a nice extra treat. Breakfast was a disappointment. Stale and hard bread. Not a very fresh looking fruitsalad. staff was very friendly though.

Dear Guest, We thank you for taking the time to share your feedback. We are pleased that you found the booking process straightforward. However, we sincerely apologize that your experience fell short in some areas. The feedback about our breakfast selection has been noted, and we are reviewing our product offerings to enhance variety. Regarding your accommodation comfort, our rooms are designed with modern amenities and soundproof windows to ensure restful stays, though we understand space preferences vary. Your comments on value and sustainability are important as we continuously seek eco-friendly improvements while maintaining affordability. Nonetheless, your kind words about our team motivate us to keep providing warm service to all guests. It is our hope that you will allow us the opportunity of providing you with an improved experience in the future. Kind regards, Peter, Deputy Manager

Other web-users rate our hotel

  • 571 reviews 9/10 Location
  • 679 reviews 4.8/10 Room
  • 488 reviews 9.1/10 Service
  • 13 reviews 5/10 WiFi
  • 508 reviews 2.3/10 Comfort
  • 329 reviews 7.4/10 Breakfast
  • 209 reviews 7.7/10 Cleanliness
  • 96 reviews 4.1/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Leuven