ibis Leuven Centrum 3 stars

Customer review rating (ALL Rating) 4.3/5 602 reviews

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Description

Hotel extras

  • In the heart of the city

  • Many restaurants and shops around the corner

  • Daily breakfast buffet and bar for refreshments

  • Just 20 km from Zaventem Airport

  • Reception open 24 hours a day

Our accommodation(s)

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Hotel location

ibis Leuven Centrum

Brusselsestraat 52
3000 LEUVEN
Belgium

GPS:50.880095, 4.697581

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of international drinks and beers, along with our 24 hours snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  602 reviews

Customer review rating 5.0/5

Sake K. Solo - Confirmed reviews ALL

Thanks a lot for the personal support of your management during a small medical issue I had. I hope to meet again in the future.

Dear Sake, It was a pleasure to receive your kind feedback. We are delighted to hear you had such a positive experience at ibis Leuven Centrum. It was our pleasure to assist you during your medical situation, and we’re glad we could make a difference. Your kind words about the care you received are truly appreciated by the team. The entire team looks forward to welcoming you back for a future visit. Kind regards, Peter, Deputy Manager

Customer review rating 3.0/5

Ibrahim E. Business - Confirmed reviews ALL

Bed was too hard, very noisy neighbours at 3 am. Other things were OK.

Dear Ibrahim, We appreciate you sharing your comments with us. We are delighted that you found our hotel’s location convenient for your business trip. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. We understand that comfort during your rest is essential, and we regret that the disturbance from neighboring guests affected your sleep. Our team is always available to address such situations when they occur, and we appreciate you bringing this to our attention. Our Sweet Bed by ibis is designed for optimal sleeping comfort in all our accommodations. We do hope to welcome you back for an improved experience. Best wishes, Peter, Deputy Manager

Customer review rating 1.0/5

Purmindar G. Business - Confirmed reviews ALL

The room was small but clean and functional for a short business trip - I chose the IBIS centrum as it was a heatwave and needed AC. However the noise created by other guests on my floor was only to get worse on second night of my stay. Doors being banged throughout the night, loud knocking on doors and speaking in loud voices throughout the night. 10pm, 11pm 1230am, 2am and 430am. a solo female traveller I could not risk stepping out of my room to see what was going on and in the middle of the night when one is trying to salvage sleep calling reception was not an option. and frankly I was already so tired and had been disturbed so much I knew the next day was going to be extremely difficult for me. Whist the rooms were clean and practical the hard finishes to floors walls etc does nothing to soften the sound of other guests. The automatic door closures whilst I understand are necessary - some kind of signage to alert guests to the fact that slamming the doors disturbs other guests. Very young staff throughout my stay did not inspire confidence in having the skills to manage a rowdy set of guests. overall ruined my trip staying at your hotel.

Dear Purmindar, Thank you for sharing your thoughts on your recent visit. We appreciate your recognition of your room’s cleanliness and functional layout, which we designed to meet business travelers’ practical needs. However, we sincerely apologize that your experience fell short in some areas. The disturbances you described are not reflective of our standards, and we encourage guests to contact our 24-hour reception immediately for assistance with noise concerns. Regarding breakfast, we’ve noted your feedback about vegetarian variety and will review We’re nevertheless glad that our air conditioning provided relief during the heatwave, and we hope our central location offered convenient access to Leuven’s amenities as intended. We would value the opportunity to welcome you back for an improved experience. Best regards, Peter, Deputy Manager

Customer review rating 4.5/5

Leila N. Business - Confirmed reviews ALL

Well located, effective air conditioning, comofortable bed, delicious breakfast

Dear Leila, Thank you for your positive feedback. It is wonderful that you had a great experience at ibis Leuven Centrum. We are delighted that you appreciated the efficiency of the air conditioning and found your bed comfortable. However, we are sorry that the internet connection did not meet your expectations. We take your feedback into consideration and our staff is always available to assist with any connectivity concerns during your stay. Finally, we are thrilled that you enjoyed our breakfast selection and found our central location so convenient. We all look forward to seeing you again in the future. Best regards, Peter, Deputy Manager

Customer review rating 5.0/5

Gillian B. Business - Confirmed reviews ALL

Perfect location for exploring Leuven, clean and comfortable rooms, pleasant and helpful staff.

Dear Gillian, Please accept our sincere thanks for this glowing review. We’re thrilled you enjoyed your stay at ibis Leuven Centrum. Our team works hard to maintain clean, cozy rooms that serve as peaceful retreats after busy days. It’s great our central spot near the Old Market Square and universities suited your exploration needs. We’re equally pleased our website made booking straightforward for your business trip, simplicity is key in our digital approach. The entire team looks forward to welcoming you back in the future. Best wishes, Peter, Deputy Manager

Other web-users rate our hotel

  • 555 reviews 9/10 Location
  • 680 reviews 4.8/10 Room
  • 470 reviews 9.2/10 Service
  • 14 reviews 6.4/10 WiFi
  • 502 reviews 2.2/10 Comfort
  • 331 reviews 7.4/10 Breakfast
  • 212 reviews 7.6/10 Cleanliness
  • 9 reviews 1.7/10 Pool

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