ibis Leuven Centrum Hotel 3 stars

Staff were most helpful. Disappointing to discover that breakfast was not included in the price yet others who were there for the same conference had breakfast included in their price. No jug to make a drink in the room.

It was good, but not certainly extremely good. In all good hotels (even budget hotels) few things are always complementary.: 1. Water 2. Tooth paste, brush etc. This is the first hotel, which do not provide even the basic stuff. I came to Leuven (rather Belgium) first time. This small acts make the overall experience not very good. Please improve on these things. Overall it is well located and a descent hotel.

Easy to find, bus station very closed, clean room, great breakfast

IBIS is supposed to be a 'value' hotel and as such you shouldn't be expecting luxury for your money. You should get wha you pay for. However on this occasion, it was surprisingly expensive (for the same dates) in comparison with Martin's Klooster Hotel, literally 2mins walk away. Not sure why that was the case. I would say the rooms are definitely too small. The outside door of my room (305) when I tried to open it inwards fully, could not open fully as it was hitting off the base of the bed - crazy!!! That said it was a clean, functional place, well located at the heart of the city centre and the reception staff were very nice and helpful. Breakfast was also good with a reasonable selection of hot/cold food. A thing I didn't like is that you have to leave the hotel if you are looking for somewhere to eat for dinner, as it has no restaurant. I had been travelling all day, was exhausted and when I got to the hotel I was pretty hungry. I didn't really want to go outside again preferring to eat in the hotel itself. I couldn't do this obviously so was forced really to go back out and find a restaurant. That for me was a bit of an issue and would mean I wouldn't choose this hotel again if I can help it. I'm sorry to say that.

not so good as expected. The room was really small, and on top of that room is not cosy. I felt very lonely and didn't want to stay in the room.

Convenient Central hotel, an easy 1km walk from the railway station, close to the main squares and convenient for local bus services. A lovely city to stay in.

Leuven is Lovely. Great for the young and the young-at-heart. Very friendly, obliging concierge, on- site car parking a great advantage. Basic room compact but very well appointed and just right for an over-night stop on a long journey. Delicious breakfast- perfect central location.

Nice and welcoming staff Only minus: toilette not completely clean

Good Ibis Hotel in the center of the city I took part on a "beer lotery" and was so lucky to win a good set of belgish beers ;-)

We booked a couple of rooms for a weekend break - there was a summer festival on so Leuven was packed. The staff were really helpful from the start, and we were impressed with the way they managed to remain friendly and calm, even when they were busy. Our rooms were spotless, well laid out and had pretty much everything you could need (although the addition of a kettle would have been nice). We slept well on the comfortable beds, and made good used of the air con as it was pretty hot outside. The soundproofing was very effective and we didn't get disturbed although the hotel was full. The breakfast choices were great, particularly the waffle machine, and we also enjoyed a few beers in the reception area bar. We can fully recommend Ibis Beer, a specially brewed bottled beer created by Ibis staff members. Overall, we really enjoyed our stay - the hotel is in a good location, close to the city centre, and we thought it provided good value - it's much better than many of the budget hotels we've stayed in before, and also exceeded some of the more expensive hotels we've experienced in the past!

Our second visit to this hotel and once again we were impressed by the friendliness of the staff and their willingness to ensure everything went well. I have marked 'sleep quality' as poor because our slumber was interrupted when a group of young men returned to their rooms at about 05.15 on the Sunday morning and ensured everyone else was aware by running up and down the corridor, shouting and banging their doors.That apart, the room was clean and comfortable and the hotel offered the usual Ibis hospitality.Anyone travelling to this hotel by car, however, needs to be aware that the hotel has a very small (secure) car parking area and spaces are limited. The hotel confirmed before our arrival that parking could be difficult and we got the impression that once we had a space, we could come and go as we pleased. However, this is not the case and you may find that there is no space on your return. This turned out to be no problem as the hotel staff were able to point us in the direction of alternative parking areas, the cost of which was deducted from our final bill. Perhaps the management might consider offering guaranteed spaces on a 'first come-first served' basis?

Really good location = 100%. Room very small for two persons but doable. Reception very friendly and helpful. Would definitely stay at Ibis hotels in Europe if in any way possible. Have seen Ibis hotels in Brugges and Gent in Belgium with also excellent locations.

A well trained staff and comfortable rooms which was very clean. Really meets the high expectations I have of a Accor Hotel. There is a car park which is great as Leuven parking is quite expensive. Hotel is very well positioned to visit the city.

The air-con was switched off and after 2 requests we were only allowed it for about 1hr!!! The room was very warm because it was facing the sun and having the window open was not an option as the room overlooked a main road into the town. We couldn't have an alternative room or desk fan. Not good service.

Well inspite of the fact that Ibis is not on the same level as Mercure or Novotel we recommand it for two major reasons: First its location in the very center of Leuven. Second the amenity andprfessionalism of its personnel . We have passed three nights there and we shall never forget it.