Ibis Styles Douai Gayant Expo Train Station 3 stars

Customer review rating (ALL Rating) 4.7/5 617 reviews

Best price
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Ibis Styles Douai Gayant Expo Train Station - Image 1
Ibis Styles Douai Gayant Expo Train Station - Image 2
Ibis Styles Douai Gayant Expo Train Station - Image 3
Ibis Styles Douai Gayant Expo Train Station - Image 4
Boulevard Vauban, 59500 DOUAI, France

Description

Hotel extras

  • City-center hotel near the TGV train station and Gayant Expo events center

  • Large, free, private and secure car park

  • Bar with terrace and catering for coworking. Seminars for up to 350 people.

  • Our rooms are air-conditioned

  • Free fiber-optic WIFI throughout the hotel

Our accommodation(s)

Hotel location

Ibis Styles Douai Gayant Expo Train Station

Boulevard Vauban
59500 DOUAI
France

GPS:50.380396, 3.087761

Telephone
Fax +33 3 27 96 07 41

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

RDV VOLUBILIS

Our chef and kitchen team will delight you with their bistro-style menu, which features classic dishes with a touch of modernity made using fresh seasonal produce. A comfortable, cozy restaurant with terrace. A real treat!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  617 reviews

TripAdvisor Rating  4.2/5  92 reviews

Customer review rating 3.0/5

Frederic D. Solo - Confirmed reviews ALL

My overall experience was overall positive but the heating system in my room was so noisy that I had to turn the heating off at night despite being very cold outside. The breakfast was excellent.

Hello, Thank you for taking the time to share your feedback. We’re pleased to hear that your overall stay was positive and that you particularly enjoyed our breakfast. However, we’re very sorry to learn about the noise issue with the heating system in your room. We understand how uncomfortable this must have been, especially given the cold weather, and we sincerely apologize for the inconvenience caused. Your comments have been shared with our maintenance team so we can look into this matter and make the necessary improvements. We truly value your feedback, as it helps us enhance the experience for our guests. We hope to have the opportunity to welcome you again and provide you with a more comfortable stay. Céline - Receptionist

Customer review rating 5.0/5

Zeinab F. Business - Confirmed reviews ALL

employees very kind.

Hello, Thank you very much for your excellent rating ! We are delighted that our location near Gayant Expo met your expectations and that you appreciated the kindness of our team. We look forward to welcoming you again on your next visit. Aline – Director

Customer review rating 5.0/5

Angelique T. Solo - Confirmed reviews ALL

Je reviendrai

Bonjour Madame, Nous vous remercions sincèrement pour votre note et vos commentaires. Nous sommes ravis que le calme et l’esthétique de l’établissement aient pleinement répondu à vos attentes. Nous serions ravis de vous accueillir à nouveau. Céline - Réceptionniste

Customer review rating 3.5/5

Martin S. Business - Confirmed reviews ALL

Room was cleaned, but not clean (like stains that accumulate over longer periods of time). Also maintenance wasn't top, but OK. Breakfast was good. Problem: Did charge my electric car outside on the street. Finished shortly after midnight. Was then difficult to enter the hotel parking lot and even more so to enter the hotel itself. Key card didn't work. Upon ringing the doorbell, nothing happened. Was lucky, some guests were standing at the Hotel Restaurant side entrance for a smoke.

Dear Sir, Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed the breakfast and found your room satisfactory. We sincerely apologize for the inconveniences you experienced regarding the cleanliness and maintenance of your room. Your comments have been shared with our team to ensure improvements are made. Regarding access to the hotel after 11:00 PM, we would like to clarify that the hotel is securely closed after this time for safety reasons. All hotel guests are, of course, welcome at any hour. Upon arrival, each guest is provided with their room key card and an access code, allowing them to enter the hotel at any time during the night. We are sorry if there was any confusion or difficulty during your arrival. We hope to have the opportunity to welcome you back and provide a fully seamless experience. Kind regards,

Customer review rating 4.5/5

Stephen A. Friends - Confirmed reviews ALL

A four-night stay as part of a classic car event in the area. Rooms were comfortable, although sound insulation wasn’t always the best. Staff were friendly and helpful, breakfast was good, the event catering wasn’t always the best but better than many others I have attended.

Dear Sir, Thank you very much for taking the time to share your feedback. We’re delighted to hear that you enjoyed the comfort of your room, our breakfast, and the friendliness of our team. We appreciate your comments regarding sound insulation and the event catering. Your observations are valuable and help us continue improving the experience we offer, especially during special events. It was a pleasure to welcome you for the classic car event, and we hope to have the opportunity to host you again soon! Céline - Receptionnist

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Other web-users rate our hotel

  • 101 reviews 8.9/10 Location
  • 278 reviews 7.3/10 Room
  • 330 reviews 9.5/10 Service
  • 5 reviews 10/10 WiFi
  • 140 reviews 8.7/10 Breakfast
  • 109 reviews 7.9/10 Cleanliness
  • 67 reviews 9.2/10 Vibe
  • 11 reviews 9.4/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.