Mercure Lille Aeroport Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,368 reviews

Mercure Lille Aeroport Hotel - Image 1
Mercure Lille Aeroport Hotel - Image 2
Mercure Lille Aeroport Hotel - Image 3
Mercure Lille Aeroport Hotel - Image 4

Description

Hotel extras

  • 2 min fr Lesquin airport, 7 min fr city center, free hotel-airport shuttle

  • Free enclosed parking with 600 spaces and 8 ELECTRA EV charging stations.

  • Restaurant and terrace with daily seasonal cuisine for lunch and dinner

  • 9 reception rooms for business and family functions, plus an Orangery

  • Fitness, sauna, hammam, satellite TV channels, BeIN Sport and Chromecast

Our accommodation(s)

Book this hotel
Room 1

Our Privilege Room has VIP perks just for you: Nespresso machine, minibar, memory foam pillows, smart TV w/ satellite channels and Chromecast, fiber WIFI and bathroom w/ Nuxe products and bathrobe

  • Views:

    Garden View

Max. number of persons
2
Area
From 25 / 269 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Water fountain
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Complementary elements

  • Plug and play panel
  • Radio

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 25 / 269 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Garden View

Choose our Classic Room with 2 double beds with duvet, smart TV with satellite channels and Chromecast, courtesy tray, free fiber WIFI, and bathroom with hairdryer and Nuxe products.

Max. number of persons
4
Area
From 31 / 333 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Plug and play panel
  • Radio

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

There's strength in numbers! Travel with friends or family and enjoy a good rate when booking 2 adjacent rooms.

Max. number of persons
4

Bedding

Queen size bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Plug and play panel
  • Radio

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

Hotel location

Mercure Lille Aeroport Hotel

110 rue Jean Jaures
59810 LESQUIN
France

GPS:50.582399, 3.092975

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 215 rooms
  • 6 rooms for people with reduced mobility
  • 100 family rooms
  • 8 connecting rooms
  • 215 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Entertainment

  • Football Table

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

13 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Children''s library
  • Board games available
  • Indoor playground for children
  • Play area
  • Green area
  • Foosball

Well-being

Fitness

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • Nearby

Jogging track

  • Nearby

Boules/petanque

  • Nearby
  • On site
  • Enclosed outdoor parking
  • Private
  • 600 parking spaces
  • Parking opened 24/7

Services & equipment

  • Intercom
  • Electric car recharging units 22 kVA

Security

  • Well-lit parking
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Come and feast at our Bistro with regional and homemade cuisine. Our team eagerly awaits you!

In a relaxed atmosphere, come and relax at the Bar La Flamme. You will find a beer selection from the north as well as numerous animations, broadcast of football matches, trendy cocktails.

Start the day from 6am with a hearty breakfast buffet including lots of local specialties. We also provide room service until noon. If you're in a rush, we recommend Express & Co, served at the bar.

Come and enjoy our fitness room for a nice training session, then after the sweat, enjoy the comfort of our sauna & hammam

We work with sound, lighting and decoration professionals, doing all we can to make your event an outstanding success.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,368 reviews

Customer review rating 3.5/5

Eugenie M. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Rachel C. Families - Confirmed reviews ALL

Dear Rachel C., Thank you for taking the time to share your experience at Hôtel Mercure Lille Aeroport. We are delighted to hear that you enjoyed a comfortable stay and appreciated the amenities we offer. It is wonderful to know that our convenient location allowed you to explore the nearby cities, and that you found our facilities, including the children's play area, to be suitable for your needs. We are glad that you liked our breakfast offerings and that our restaurant met your expectations, although we acknowledge your feedback regarding the limited choice. We continually strive to enhance our menu options to cater to diverse preferences and ensure a satisfying dining experience for all our guests. However, we regret to learn about your interaction with the bar staff. Please be assured that we take feedback regarding customer service very seriously, as it is essential to us that all guests feel welcomed and valued during their stay. Your comments will be reviewed with our team to reinforce our standards of service. Thank you once again for your feedback. We hope to have the pleasure of welcoming you back in the future. Best regards, Hôtel Mercure Lille Aeroport

Customer review rating 5.0/5

Robert S. Families - Confirmed reviews ALL

Dear Robert S., Thank you for your kind words regarding your recent stay with us at Hôtel Mercure Lille Aeroport. We are delighted to hear that you appreciated the spaciousness and cleanliness of your room, as well as the decor in our common areas. It is also wonderful to know that our team's service made a positive impression. We look forward to welcoming you back in the future. Goodbye and best regards, Hôtel Mercure Lille Aeroport

Customer review rating 2.5/5

Ade J. Couples - Confirmed reviews ALL

Dear Ade J., Thank you for taking the time to share your feedback regarding your recent stay at Hôtel Mercure Lille Aeroport. I appreciate your insights, as they are invaluable in helping us enhance our services and offerings. I am genuinely sorry to learn about the challenges you encountered concerning parking availability during your visit. Our hotel occasionally hosts events that may lead to increased attendance and, consequently, demand for parking spaces. While we strive to accommodate all our guests, I understand how this might have affected your experience. We will review our parking policies to explore potential improvements. Additionally, I regret that noise from departing guests disrupted your stay. We recognize that a peaceful environment is essential for our guests' comfort and relaxation. Your comments will be discussed with our team to ensure we remain vigilant about maintaining a serene atmosphere, especially during late hours. Regarding the front desk communication issue you faced, I apologize for the inconvenience. Your feedback about the room phone not functioning is noted, and we will investigate this matter to ensure it is addressed. Furthermore, we typically encourage guests to request amenities such as an iron directly by calling reception, but I understand your preference for room delivery. I am pleased to hear that you found our staff to be professional. We take great pride in our service, and your compliment will be shared with the team. Thank you once again for your comments. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Sincerely, Jeremy Hôtel Mercure Lille Aeroport

Customer review rating 4.0/5

Paulina K. Business - Confirmed reviews ALL

Dear Paulina k., Thank you for your positive feedback regarding your recent stay at Hôtel Mercure Lille Aeroport. We are pleased to hear that you found our location convenient and appreciated the accessibility of our reception staff, as well as our pet-friendly policy. Your suggestions for enhancing the breakfast experience with fresh juices and additional healthy options are duly noted, and we appreciate your insights. Best regards, Jérémy Hôtel Mercure Lille Aeroport

Customer review rating 4.5/5

Rachel C. Families - Confirmed reviews ALL

I had a very nice stay at the Mercure Lille Aeroport. It was a good location to visit lots of neighbouring cities and the hotel had everything we needed. They even catered for children with the play area in reception. Lovely breakfast in the morning and the restaurant was nice, although limited choice. The only downside to my stay was a rude member of staff on the bar, she shouldn’t be working in a customer service role. But other than that, great stay!

Dear Rachel C., Thank you for taking the time to share your experience at Hôtel Mercure Lille Aeroport. We are delighted to hear that you enjoyed a comfortable stay and appreciated the amenities we offer. It is wonderful to know that our convenient location allowed you to explore the nearby cities, and that you found our facilities, including the children's play area, to be suitable for your needs. We are glad that you liked our breakfast offerings and that our restaurant met your expectations, although we acknowledge your feedback regarding the limited choice. We continually strive to enhance our menu options to cater to diverse preferences and ensure a satisfying dining experience for all our guests. However, we regret to learn about your interaction with the bar staff. Please be assured that we take feedback regarding customer service very seriously, as it is essential to us that all guests feel welcomed and valued during their stay. Your comments will be reviewed with our team to reinforce our standards of service. Thank you once again for your feedback. We hope to have the pleasure of welcoming you back in the future. Best regards, Hôtel Mercure Lille Aeroport

Customer review rating 5.0/5

Robert S. Families - Confirmed reviews ALL

I stay for 1 night and I was so impressed by the room and bathroom sizes, and the spot on cleanliness. Very quiet despite being close to the airport, not much noise coming from it. Nice decor on ground floor where the restaurant, lobby and reception are. Nice guy at the reception.

Dear Robert S., Thank you for your kind words regarding your recent stay with us at Hôtel Mercure Lille Aeroport. We are delighted to hear that you appreciated the spaciousness and cleanliness of your room, as well as the decor in our common areas. It is also wonderful to know that our team's service made a positive impression. We look forward to welcoming you back in the future. Goodbye and best regards, Hôtel Mercure Lille Aeroport

Customer review rating 2.5/5

Ade J. Couples - Confirmed reviews ALL

* 20mins to get a parking space at 10pm at the hotel. Your night visitors attending your night party have occupied all the parking space available at the hotel, * Lots of noise of night guests attending the party upon their departure with vehicle doors slamming heavily. Awful experience !. * The front desk number in the room (reception) is not functioning !. * I asked for the pressing iron (calling the hotel number with my personal phone), I was told to come down and collect it at the reception !. * Sorry, can’t remember, is this hotel 3*** or 4**** ?. * The staff are real professionals.

Dear Ade J., Thank you for taking the time to share your feedback regarding your recent stay at Hôtel Mercure Lille Aeroport. I appreciate your insights, as they are invaluable in helping us enhance our services and offerings. I am genuinely sorry to learn about the challenges you encountered concerning parking availability during your visit. Our hotel occasionally hosts events that may lead to increased attendance and, consequently, demand for parking spaces. While we strive to accommodate all our guests, I understand how this might have affected your experience. We will review our parking policies to explore potential improvements. Additionally, I regret that noise from departing guests disrupted your stay. We recognize that a peaceful environment is essential for our guests' comfort and relaxation. Your comments will be discussed with our team to ensure we remain vigilant about maintaining a serene atmosphere, especially during late hours. Regarding the front desk communication issue you faced, I apologize for the inconvenience. Your feedback about the room phone not functioning is noted, and we will investigate this matter to ensure it is addressed. Furthermore, we typically encourage guests to request amenities such as an iron directly by calling reception, but I understand your preference for room delivery. I am pleased to hear that you found our staff to be professional. We take great pride in our service, and your compliment will be shared with the team. Thank you once again for your comments. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Sincerely, Jeremy Hôtel Mercure Lille Aeroport

Customer review rating 4.0/5

Paulina K. Business - Confirmed reviews ALL

Despite arriving very late 1 am due to delayed flight, reception was on the site, parking included and pets allowed. To us this was perfect. I had breakfast the next morning it’s sufficient but it can be improved with fresh juice maker, fresh vegetables and seeds na walnuts selection.

Dear Paulina k., Thank you for your positive feedback regarding your recent stay at Hôtel Mercure Lille Aeroport. We are pleased to hear that you found our location convenient and appreciated the accessibility of our reception staff, as well as our pet-friendly policy. Your suggestions for enhancing the breakfast experience with fresh juices and additional healthy options are duly noted, and we appreciate your insights. Best regards, Jérémy Hôtel Mercure Lille Aeroport

Customer review rating 4.5/5

Boris V. Solo - Confirmed reviews ALL

Attentive staff making you feel at home.

Dear Boris V., Thank you for your kind words regarding your recent stay at Hôtel Mercure Lille Aeroport. We are delighted to hear that our team provided a warm welcome and made you feel at home. The comfort and satisfaction of our guests are our top priorities, and your feedback reinforces our commitment to excellent service. We look forward to welcoming you back in the future. Best regards, Hôtel Mercure Lille Aeroport

Customer review rating 5.0/5

Christian G. Business - Confirmed reviews ALL

Everything perfect

Dear Christian G., Thank you for taking the time to share your positive experience at Hôtel Mercure Lille Aeroport. We are delighted to hear that everything met your expectations during your stay. Your kind words serve as an encouragement to our team to continue delivering exceptional service to all our guests. We look forward to welcoming you back in the future. Best regards, Hôtel Mercure Lille Aeroport

Customer review rating 5.0/5

Sara C. Families - Confirmed reviews ALL

Nickel

Chère Sara C., Nous vous remercions pour votre commentaire élogieux. Il nous fait plaisir de savoir que vous avez trouvé votre séjour très confortable et que nos services ont répondu à vos attentes. Votre satisfaction est notre priorité, et nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite. Cordialement, Hôtel Mercure Lille Aeroport

Customer review rating 5.0/5

Greg P. Business - Confirmed reviews ALL

Great room, great service, free parking, great breakfast

Dear Greg P., Thank you for your kind words regarding your recent stay at Hôtel Mercure Lille Aeroport. We are delighted to hear that you enjoyed the room, service, complimentary parking, and breakfast offerings. It is our goal to provide a comfortable and enjoyable experience for all our guests, and your positive feedback affirms our efforts. We look forward to welcoming you back in the future. Best regards, Jeremy Hôtel Mercure Lille Aeroport

Customer review rating 5.0/5

Adrian S. Families - Confirmed reviews ALL

Comfortable stay in a hotel only few minutes drive from the Pierre Maurois Arena. Booked for one night due to the proximity to the stadium mentioned. Comfy beds, clean room, big parking area, helpful staff. Party atmosphere at the bar in the late evening ( 🙂), very entertaining - France WCup game. Good breakfast, although a little bit crowded at peak time.

Dear Adrian S., Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed a comfortable stay, appreciated our clean accommodations, and found our staff to be helpful. It is wonderful to know that you enjoyed the lively atmosphere during the World Cup game and that our breakfast offerings were to your liking, despite the crowd at peak times. We look forward to welcoming you back on your next visit. Best regards, Hôtel Mercure Lille Aeroport

Customer review rating 5.0/5

Christopher H. Families - Confirmed reviews ALL

The beds were really comfy and the room was spacious and clean. We all had a great night's sleep. Perfect for a stop off on our drive home to the Alps.

Dear Christopher H., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our beds comfortable and that your room met your expectations in terms of space and cleanliness. It is gratifying to know that you had a restful night, especially during your journey back to the Alps. We sincerely appreciate your feedback and look forward to welcoming you again in the future. Best regards, Jeremy Hôtel Mercure Lille Aéroport

Customer review rating 4.5/5

Elwin R. Solo - Confirmed reviews ALL

Friendly service, easy access, comfortable rooms

Cher Elwin R., Nous vous remercions chaleureusement pour vos commentaires élogieux concernant votre séjour à l'Hôtel Mercure Lille Aéroport. Il est très gratifiant de savoir que notre service amical, l'accès facile à l'hôtel et le confort de nos chambres ont contribué à rendre votre expérience agréable. Votre satisfaction est notre priorité, et nous espérons avoir le plaisir de vous accueillir à nouveau prochainement. Cordialement, Jeremy Hôtel Mercure Lille Aéroport

Customer review rating 3.5/5

Matthew L. Business - Confirmed reviews ALL

Positives: Clean. Friendly staff. Comfortable bed. Good breakfast. Easy check in and check out. Bed comfortable. Negatives: shower not great - limescale on the head so poor flow, cold on second day 22/05 at 0630. No water in room and it’s a long walk to get it from jug/filter machine. No milk sachet or pot in the in-room tea/coffee supplies. Broken AirPlay / Cast module on TV.

Dear Matthew L., Thank you for taking the time to share your feedback regarding your recent stay at Hôtel Mercure Lille Aeroport. We are pleased to hear that you found our location convenient, and that our cleanliness, friendly staff, and breakfast offerings met your expectations. We sincerely apologize for the issues you encountered during your stay, particularly concerning the shower and the amenities in your room. Your comments about the limescale affecting the shower flow and the temperature inconsistency have been duly noted. We are also sorry for the inconvenience of not having water readily available in your room and the absence of milk with your tea and coffee supplies. These elements are important for the comfort of our guests, and we will examine this feedback closely. Regarding the broken AirPlay/Cast module, we appreciate your bringing this to our attention, and we will ensure that it is addressed. Your insight is invaluable in helping us improve our services. Thank you once again for your comments, and we hope to welcome you back in the future. Best regards, Jeremy Hôtel Mercure Lille Aeroport

Customer review rating 1.5/5

Patrick M. Business - Confirmed reviews ALL

My friend's money was stolen from your hotel in his room!

Dear Sir, Thank you for taking the time to share your feedback. We take this type of situation very seriously. Following your report, the necessary checks were carried out, including verification of the room access records via our electronic locking system, and no evidence was found to confirm the allegations mentioned. The safety and well-being of our guests are among our top priorities, and our teams follow strict procedures on a daily basis to ensure a safe and professional environment. We would also like to remind you that a safe is available in the rooms so that guests may securely store their valuables. Of course, we remain available to speak directly with the person concerned should they wish to provide any additional information. Yours sincerely, Jeremy Front Office Manager

Customer review rating 5.0/5

Sabri A. Business - Confirmed reviews ALL

great stay

Dear Sabri A., Thank you for your positive feedback regarding your stay ! We are delighted to hear that you found our location convenient and that you had an enjoyable experience with us. Your satisfaction is our priority, and we look forward to welcoming you back. Best regards, Nathan, Front office assistant

Customer review rating 4.5/5

Esteban F. Business - Confirmed reviews ALL

A point of improvement for me will be access to the fitness from 05:00 am. Perhaps, although that will require investment, improve the fitness equipment. The multifunctional unit has worn off handles.

Dear Esteban F., I sincerely thank you for your kind comments regarding the quality of our service. We are delighted to hear that your stay was positive. Regarding access to our fitness room, your suggestion to open at 5:00 am, as well as the improvement of the equipment, will be taken into consideration in our future planning. Your feedback is valuable to us. Best regards, Nathan, Front office assistant

Customer review rating 4.5/5

Ian S. Business - Confirmed reviews ALL

I stay here frequently and always have a reliable and good stay.

Dear Ian S., Thank you for your kind words regarding your recent stays at Hôtel Mercure Lille Aéroport. We are delighted to hear that you appreciate our location and the service provided by our team. It is always our goal to ensure a pleasant experience for our guests, and your continued loyalty is greatly valued. We look forward to welcoming you back soon. Best regards, Nathan, front office assistant

Customer review rating 3.5/5

Martina V. Business - Confirmed reviews ALL

Overall good, I was only missing a fridge in our room no. 37. I’m quite sure there used to be fridges in other rooms and they were in overall better condition than this one. But had the right to choose, so I chose one closest to Weembi.

Dear Martina V., Thank you for sharing your feedback. We are pleased to hear that your stay was overall enjoyable. Regarding the refrigerator, please note that they are available only in our Privilege rooms. These rooms also offer additional comfort, including bathrobes, slippers, a king-size bed, and a Nespresso machine. You had indeed chosen room no. 37 for its proximity to Weembi, and we understand that this was an important criterion for you. We would be delighted to welcome you again ! Best regards, Nathan, Front office assistant

Customer review rating 5.0/5

Nichola H. Friends - Confirmed reviews ALL

A very nice stay Would highly recommend this hotel The staff are friendly, helpful, and cheerful The classic rooms are good value, with all the necessary amenities for a pleasant stay minus a refrigerator ( Premier rooms include fridge ) The breakfast ,is wonderful. Buffet style with a great selection and great coffee Definitely will set you up for the day Will definitely be staying here again .

Dear Nichola H., Thank you for your kind words regarding your recent stay at Hôtel. We are delighted to hear that you enjoyed the friendly service provided by our staff and appreciated the quality of our breakfast offerings. Your feedback about the classic rooms is valued, and we hope you consider upgrading to a Premier room during your next visit to enjoy. We look forward to welcoming you back soon. Best regards, Nathan, Front office assistant

Customer review rating 5.0/5

Ruth G. Friends - Confirmed reviews ALL

excellent

Chère Ruth G., Nous vous remercions sincèrement pour votre retour positif concernant votre séjour à l'Hôtel Mercure Lille Aéroport. Nous sommes ravis d'apprendre que notre emplacement a contribué à rendre votre expérience agréable et que vous avez trouvé nos services excellents. Votre satisfaction est notre priorité, et nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite. Cordialement, Hôtel Mercure Lille Aéroport

Other web-users rate our hotel

  • 289 reviews 9.1/10 Location
  • 695 reviews 7.5/10 Room
  • 781 reviews 9.4/10 Service
  • 15 reviews 7.7/10 WiFi
  • 438 reviews 8.5/10 Comfort
  • 336 reviews 8.4/10 Breakfast
  • 231 reviews 8.4/10 Cleanliness

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