ibis Douai Centre 3 stars

Customer review rating (ALL Rating) 4.0/5 401 reviews

ibis Douai Centre - Image 1
ibis Douai Centre - Image 2
ibis Douai Centre - Image 3
ibis Douai Centre - Image 4

Description

Hotel extras

  • In the historic city center, close to the Court of Appeals

  • Listed historic building

  • Bar with beautiful outdoor terrace

  • 320 ft² to 1180 ft² meeting rooms

  • Free Parking

Our accommodation(s)

Hotel location

ibis Douai Centre

Place Saint Amé
59500 DOUAI
France

GPS:50.368412, 3.074112

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR RENDEZVOUS

Visit our friendly bar where you can enjoy an aperitif and try our baked and simmered dishes along with a selection of appetizers and desserts.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  401 reviews

TripAdvisor Rating  4.0/5  454 reviews

Great breakfast.

Customer review rating 5.0/5

Bea Families - Confirmed reviews ALL

Efficient check in and great breakfast

Dear BERENICE S., We very much appreciate your comments regarding your stay at the ibis Douai Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not bad at all

TripAdvisor rating 5.0/5

867ians Couples - TripAdvisor review

We stayed here for one night as guests of Renault and had a very pleasant and peaceful stay. Staff were very friendly and although our room was small, it was still very comfortable. There is a small bar area in reception which is welcoming. The lift is tiny but ok for two without much luggage. At busy times it is easier to use the stairs. When it comes to breakfast, this hotel has a better selection and choice than some more expensive establishments. We were really impressed. There is a car park outside and the hotel appears to be in a central location. Well worth staying here if in the area!

Not upto standard needs renovation..

TripAdvisor rating 2.0/5

Elaine C TripAdvisor review

The rooms I felt were overpriced. Small rooms with tiny bathrooms for a couple. It was an old bathroom which needed renovating. Old towels. 3 very tired pillows. Sheets unchanged after a 4 day stay. Thin walls. Leaves not swept up at the bottom of the steps at the entrance to the hotel. The entrance hall needed hoovering. The lift needed freshening up. It smelt. We stayed for rugby. The chambermaids did their best. Generally more cleaning required. Ideal for the centre. We have booked Le Torquet for March next year. 117 Euros a night !!..In a large new room.

Dear ElainecI8385HS, Thank you for taking the time to tell us about your experience at the ibis Douai Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Customer review rating 3.5/5

Philippe S. Business - Confirmed reviews ALL

OK experience but seems the quality of the room is downgrading

Dear PHILIPPE S., We very much appreciate your comments regarding your stay at the ibis Douai Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect location, close to town.

Customer review rating 4.5/5

Cliff. Couples - Confirmed reviews ALL

Clean and tidy, perfect location close to town, friendly staff.

Dear CLIFFORD A., We very much appreciate your comments regarding your stay at the ibis Douai Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 128 reviews 9.4/10 Location
  • 252 reviews 4.6/10 Room
  • 258 reviews 8.9/10 Service
  • 166 reviews 4.2/10 Comfort
  • 95 reviews 8.8/10 Breakfast
  • 91 reviews 5.4/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Douai