ibis Douai Centre 3 stars

Customer review rating (ALL Rating) 4.1/5 455 reviews

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Description

Hotel extras

  • In the historic city center, close to the Court of Appeals

  • Listed historic building

  • Bar with beautiful outdoor terrace

  • 320 ft² to 1180 ft² meeting rooms

  • Free Parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis Douai Centre

Place Saint Amé
59500 DOUAI
France

GPS:50.368412, 3.074112

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR RENDEZVOUS

Visit our friendly bar where you can enjoy an aperitif and try our baked and simmered dishes along with a selection of appetizers and desserts.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  455 reviews

TripAdvisor Rating  4.0/5  448 reviews

Good stay

Customer review rating 3.5/5

Philippe S. Business - Confirmed reviews ALL

OK experience but seems the quality of the room is downgrading

Dear PHILIPPE S., We very much appreciate your comments regarding your stay at the ibis Douai Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect location, close to town.

Customer review rating 4.5/5

Cliff. Couples - Confirmed reviews ALL

Clean and tidy, perfect location close to town, friendly staff.

Dear CLIFFORD A., We very much appreciate your comments regarding your stay at the ibis Douai Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lovely stay

Customer review rating 5.0/5

Geoff Couples - Confirmed reviews ALL

Lovely hotel , friendly staff in a great location.

Dear GEOFFREY Q., We very much appreciate your comments regarding your stay at the ibis Douai Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lovely building

Customer review rating 2.5/5

Elizabeth N. Couples - Confirmed reviews ALL

Check in was easy. Rooms very warm and in need of refreshing. Bar staff need training.

Dear ELISABETH N., Thank you for taking the time to tell us about your experience at the ibis Douai Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

surprise location

Customer review rating 4.5/5

Eric B. Families - Confirmed reviews ALL

Great hotel in good central location, but never would have found it without Sat Nav. Breakfast excellent.

Hello sir B., Thank you for your comment. We are delighted to know that you enjoyed your stay at our hotel. We hope to see you very soon. Best regards

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Other web-users rate our hotel

  • 128 reviews 9.7/10 Location
  • 244 reviews 4.5/10 Room
  • 255 reviews 8.9/10 Service
  • 156 reviews 3.3/10 Comfort
  • 85 reviews 8.3/10 Breakfast
  • 82 reviews 5.3/10 Cleanliness
  • 13 reviews 8.9/10 Bar

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